Subway in West Dorset

I would not recommend this place. Subway used to be my favorite fast food band, I had a worst customer experience in my life at bridport subway shop inside spar, I had a subway sandwich artist named - Morgan. On 25th Nov 2024 at 1:58 pm, I have ordered a Big Bombay sandwich in store. As I was ordering he already billed my takeaway sub, and then he started to put the salad of my choice but they were no onions, tomato, and cucumber. I just got lettuces and jalapeño. When I told him I could not find many choice to put on sandwich. He rudely said "this is what we have". Okay it did not stop there, I asked, "but I got red onions and cucumber on my Big Bombay which comes with the deal and that why I paid the full amount for". So I total him "it comes with the deal" are you going to restock it. He rudely said - " I can not restock any salad while I'm serving", but my point here is, I was the only one on that store ordering food. There was no person or anybody behind me. He did not apologize, or said sorry or told me to wait for a while I was preparing.... so disappointing. Never got the right product what I have paid for. Shame on subway, for keeping a worker like this and damaging the brand name.

I would not recommend this place. Subway used to be my favorite fast food band, I had a worst customer experience in my life at bridport subway shop inside spar, I had a subway sandwich artist named - Morgan. On 25th Nov 2024 at 1:58 pm, I have ordered a Big Bombay sandwich in store. As I was ordering he already billed my takeaway sub, and then he started to put the salad of my choice but they were no onions, tomato, and cucumber. I just got lettuces and jalapeño. When I told him I could not find many choice to put on sandwich. He rudely said "this is what we have". Okay it did not stop there, I asked, "but I got red onions and cucumber on my Big Bombay which comes with the deal and that why I paid the full amount for". So I told him "it comes with the deal" are you going to restock it. He rudely said - " I can not restock any salad while I'm serving", but my point here is, I was the only one on that store ordering food. There was no person or anybody behind me. He did not apologize, or said sorry or told me to wait for a while I was preparing.... so disappointing. Never got the right product what I have paid for. Shame on subway, for keeping a worker like this and damaging the brand name. All I can say to his manager is to train your staff and especially some common sense.

Tell your employees to get off their cell phones. The employee this morning told me to wait while they finished their personal call. I’ll just go somewhere else in this case

Located inside of Spar at far end. The lady who served me, very professional and efficient and marked which sub sandwich is which.

Never seen someone take 30 mins to russle up a half filled ham sandwich. Think the staff need to speed up abit

The female worker in this place is by far the best Subway worker I've ever come across. Polite, really friendly and just has a really good nature. Walked out the shop with a massive smile on my face. I've never witnessed anything like it in a Subway. Felt compelled to leave a review - something I would never do for a Subway.

Worst subway I've been to, slow and under filled subs! Staff are rude! Careful when ordering anything gluten-free here Ordered a subway melt that was cold by the time the rest of the subs were finally made Any time you question something, you get the same answer "it's because we're franchise." We definitely won't be returning

Rude woman serving. Asked for salad on a footlong sub and told I can only have peppers. She put 4 thin slices in. Asked for sauce and told I'm not allowed sauce on the meatball sub. Absolutely terrible service. Will never fo back

My husband just came out and said he had been served by a very nice man, brilliant service. Thank you for doing the fake chicken option!

The don't accept legal tender to pay here. How can that be alright? Money is money, if it is issued in the United Kingdom and not overly damaged (my note was not at all) it should be accepted. There is no excuse or justification for this.

Website says open until 7.30, not true, closes at 7pm. You arrive at the counter at 6.50 and get told you cannot place an order as the 3 nearly completed orders being done are the last orders they will do that day. Diabolical service . Serve until 7pm, update your website. Extremely disappointed at lack of service and lack of food.

The young girl who served us today was also polite and friendly and the subway salads we ordered were delicious 😋

I've had sandwiches from here fairly frequently and the staff are all very friendly and helpful.