Based on 164 opinions finded in 2 websites
Opinions
We ordered delivery and really liked our pizza, veg lasagna and burger. Authentic Italia, cheap delivery and great value food. Highly recommended.
Murray M . 2023-01-05
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Sinceramente, no podría recomendar más este establecimiento, cada vez que entramos después de unos tragos, siempre nos cuidarán y tendrán una agradable conversación con nosotros. La comida siempre cumple con el mejor estándar y no podría fallar. Los servidores son los mejores, los más encantadores y no puedo esperar a volver. Además, toda la comida siempre está recién hecha por encargo y una selección vegana MUY amplia. En resumen, este lugar es legendario.
Lucy Mc . 2020-01-26
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Food never even arrived and we're round the corner from the kebab shop. Got a text saying it was en route over an hour ago and sent my boyfriend out to collect and he was out there for over an hour before we gave up. Disgusting service.
Sophie . 2018-05-27
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Food never even arrived and we're round the corner from the kebab shop. Got a text saying it was en route over an hour ago and sent my boyfriend out to collect and he was out there for over an hour before we gave up. Disgusting service.
Sophie . 2018-05-26
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when we called the restaurant the man on the other side of the phone was extremely disrespectful and rude even though i was spending my money on his restaurant, ridiculous
julie . 2018-05-16
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when we called the restaurant the man on the other side of the phone was extremely disrespectful and rude even though i was spending my money on his restaurant, ridiculous
julie . 2018-05-16
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The restaurant did not deliver the food what so ever. After an hour i rang in to ask where my food was, given the delivery time. The restaurant lied to me saying they had;t got the order from Just Eat. The Restaurant then said my food was being made. An hour later they have cancelled my order and won't answer the phone. DISGUSTING SERVICE !!!!
Jay . 2018-05-08
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The restaurant did not deliver the food what so ever. After an hour i rang in to ask where my food was, given the delivery time. The restaurant lied to me saying they had;t got the order from Just Eat. The Restaurant then said my food was being made. An hour later they have cancelled my order and won't answer the phone. DISGUSTING SERVICE !!!!
Jay . 2018-05-08
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Ordered at 9:05. Came at 10:15. Food was greasy, they forgot our drinks and burger was dry. Enjoyed the chunky chips though definitely nicer than typical takeaway fries!
Francesca . 2018-05-02
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Decent food, great price and the delivery is consistently early. No complaints, have done and will continue to order again
Rick . 2018-05-02
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Ordered at 9:05. Came at 10:15. Food was greasy, they forgot our drinks and burger was dry. Enjoyed the chunky chips though definitely nicer than typical takeaway fries!
Francesca . 2018-05-01
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amazing super fast service and food was so tasty will definitely be ordering from here again 😁😁
Rachel . 2018-04-28
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Having to wait an hour and 45 minutes for a pizza when I live 3 minutes walk away isn’t good enough, especially when you exceed your own already ridiculous ‘ 1 hour 15 minute’ wait time. I’ve bought many pizzas from here, though almost always in person. Never again after this. The service was cold and flat and not worth it.
Edward . 2018-04-27
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Having to wait an hour and 45 minutes for a pizza when I live 3 minutes walk away isn’t good enough, especially when you exceed your own already ridiculous ‘ 1 hour 15 minute’ wait time. I’ve bought many pizzas from here, though almost always in person. Never again after this. The service was cold and flat and not worth it.
Edward . 2018-04-27
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amazing super fast service and food was so tasty will definitely be ordering from here again 😁😁
Rachel . 2018-04-27
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Decent food, great price and the delivery is consistently early. No complaints, have done and will continue to order again
Rick . 2018-04-21
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the food arrived one hour late and the staff were rude over the phone, I won’t be ordering from here again.
Melissa . 2018-04-19
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the food arrived one hour late and the staff were rude over the phone, I won’t be ordering from here again.
Melissa . 2018-04-18
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took 2 hours to arrive from the time we ordered food- only ordered burger and chips. turned up with wrong order after 25 minutes and then took another hour to deliver the correct one. (the restaurant is only 10 minutes down the road). fries were cold by the time it arrived. disappointed. also got charged an extra pound on top of normal pound delivery.
Sarah . 2018-04-15
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took 2 hours to arrive from the time we ordered food- only ordered burger and chips. turned up with wrong order after 25 minutes and then took another hour to deliver the correct one. (the restaurant is only 10 minutes down the road). fries were cold by the time it arrived. disappointed. also got charged an extra pound on top of normal pound delivery.
Sarah . 2018-04-15
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The most awful pizza I’ve had in a long time.
Natasha . 2018-04-13
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The most awful pizza I’ve had in a long time.
Natasha . 2018-04-12
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40 mins late and every bite of pizza tastes like garlic sauce like the chicken isn’t real chicken, the chips are also stale af
House . 2018-03-29
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40 mins late and every bite of pizza tastes like garlic sauce like the chicken isn’t real chicken, the chips are also stale af
House . 2018-03-29
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The man on the phone was absolutly disgraceful to your business, laughed at my order and Laughed at my order questions , so rude and so horrible, i will never order again, sort staff out!
Victoria . 2018-03-22
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The man on the phone was absolutly disgraceful to your business, laughed at my order and Laughed at my order questions , so rude and so horrible, i will never order again, sort staff out!
Victoria . 2018-03-22
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food was delivered on time but the food was really over done to an extent that it was crispy as literally crisps told the place 5mins in from delivery and there didn’t not sort anything out Evan just eat tried asking them to fix the prob but there denied won’t order again just sad this was a small issue that would have got resolved if they understood their mistake
Amun . 2018-03-22
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food was delivered on time but the food was really over done to an extent that it was crispy as literally crisps told the place 5mins in from delivery and there didn’t not sort anything out Evan just eat tried asking them to fix the prob but there denied won’t order again just sad this was a small issue that would have got resolved if they understood their mistake
Amun . 2018-03-21
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did not receive my food, when I call Takeway they didn’t pick up the call. very very very poor service
Abdul . 2018-03-18
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I ordered a 11” BBQ chicken pizza and it arrived burnt. The dough was tough and lots of air pockets. It also came with chips that were soggy and tasteless, and my drink was warm. I ordered at 7:45 and it came just after 9:00.
Cieran . 2018-03-17
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I ordered a 11” BBQ chicken pizza and it arrived burnt. The dough was tough and lots of air pockets. It also came with chips that were soggy and tasteless, and my drink was warm. I ordered at 7:45 and it came just after 9:00.
Cieran . 2018-03-17
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Shocking. Pizza stone cold & staff were rude when asking where the food was. Granted the weather was bad but then delivery driver turns up in a BMW X3 & even has the cheek to walk straight into my house without even knocking.
Danny . 2018-03-17
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did not receive my food, when I call Takeway they didn’t pick up the call. very very very poor service
Abdul . 2018-03-17
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Garlic bread was nice but chips tasted like cardboard..
olivia . 2018-03-17
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Shocking. Pizza stone cold & staff were rude when asking where the food was. Granted the weather was bad but then delivery driver turns up in a BMW X3 & even has the cheek to walk straight into my house without even knocking.
Danny . 2018-03-17
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Garlic bread was nice but chips tasted like cardboard..
olivia . 2018-03-17
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pizza was immense chicken verrrrry nice too
Gus . 2018-03-10
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Friendly service when i called, friendly delivery driver, lovely food, got to me early even in the bad snow. And decent price. Would definitely recommend
andrew . 2018-03-01
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Never arrived, terrible phone service, ignore calls.
Isaac . 2018-03-01
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Food arrived half an hour late and freezing cold. Had to microwave everything before I ate it. Plus I paid £2.30 for some cheesy chips and about 10 chips came. Awful. Would not buy here.
Amy . 2018-02-28
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received my order, wasn’t particularly warm but was still nice however, as I ordered a chicken donner and chip kebab, I didn’t receive the donner kebab, I tried numerous times to get in touch with the restaurant for someone to answer and tell me that I called a hospital. I looked online to find a number and used just eat and both numbers both called this ‘hospital’. so it’s has become impossible to get in touch.
emily . 2018-02-28
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Brilliant staff, food was nice and it wasn't greasy like most takeaways these days, driver was sound unlike some drivers that think there doing you a favour by bringing your food to you even though it's there job lol, anyway great place would definitely recommend
Kieran . 2018-02-18
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Although been delivered 10 minutes late the pizza was still good quality and was tasty. The chips were soggy and not nice. Yet again overall good experience, will learn not to order chips again though. Special Requirements met (no cheese)
Lauren . 2018-02-18
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Food arrived late and no longer hot and the delivery driver didn't have enough change
Christopher . 2018-02-16
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I ordered a large mixed kebab, the portion was extra small and the food was very cold. Sort it out PP.
JOELY . 2018-02-10
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the chicken donner meat is the best in Leeds!
Niall . 2018-02-06
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Poor quality service food never arrived!
Isaac . 2018-01-15
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The food was very poor quality and tasted terrible. We ordered two pizza and chicken chips. The chicken was ok but the pizzas were not edible and had wrong toppings. We rang the restaurant and they made no attempts to resolve it and was very rude saying "if you don't like it, you know what to do". Their customer service was appauling, not to mention rude. Will not recommend this place or be ordering from there again.
Friexie . 2017-12-17
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Food not even delivered. Won't order from here again! 😠
Claire . 2017-12-09
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one of the best donner nan kebabs I've had in years. HIGHLY recommended!
David . 2017-12-02
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Food was absolutely disgusting, cooked to a very poor standard. My chicken burger was burnt... literally black. When I rang to complain, the guy on the phone was rude and did not return to my address as promised. Would not recommend ordering from here. So disappointed as I was really looking forward to my food... not happy !
Jordan . 2017-11-27
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chicken was not good on pizza’s and put less cheese on pizzas
Ibthisam . 2017-11-24
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On time and lovely food. Will defo order again 👍
stuart . 2017-11-23
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30 mins Late, missing garlic dip that was paid for and a delivery driver that had to call 3 times and couldn’t even find the front door or be bothered to shut the back door gate behind him.
mitchell . 2017-11-22
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got order completely wrong, asked for chicken kebab and got donner, paid for a big bottle of coke and got a can. food was alright.
Ellis . 2017-11-22
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The food was delivered on time but the two pizza that we ordered was cold, tasted terrible and one of them had the wrong topping. Chicken and chips was ok. When we called the restaurant, they made no attempts to rectify it and was very rude saying "if you don't like it, you know what to do". Very poor customer service, not to mention rude. Will Never be ordering from there again.
Friexie . 2017-11-22
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The food was very poor quality and tasted terrible. We ordered two pizza and chicken chips. The chicken was ok but the pizzas were not edible and had wrong toppings. We rang the restaurant and they made no attempts to resolve it and was very rude saying "if you don't like it, you know what to do". Their customer service was appauling, not to mention rude. Will not recommend this place or be ordering from there again.
Friexie . 2017-11-19
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The 14" pizza ordered was 11", the takeaway did give us another, but the chicken, donner and chips ordered was just dry pieces of lamb and wasn't tasteful at all.
Terrileigh . 2017-11-19
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Pizza was ace for the money, chips a little soggy but it's a delivery so to be expected!
chris . 2017-11-17
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worst pizza i ever had. they burned all 3 pizza which i have ordered. Not recommended
Amrik . 2017-11-15
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greesy garlic bread. wafer thin so crusts and part of cheese was burnt
Danielle . 2017-11-06
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Great food, got a large donner kebab and chips with cheese and onion rings. Really good
Alex . 2017-11-04
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great food, very quick delivery
Jonathan . 2017-11-04
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Primero que nada, tal vez soy un poco culpable. Leí las dos reseñas de 1 estrella aquí y decido ordenar de todos modos. Pedí un bhuna de cordero con Naan y mi amigo consiguió alitas de pollo. Después de esperar una hora para la comida, los llamé y les pregunté dónde estaba, a lo que el conductor dijo que ya estaba saliendo. . . Así que después de una hora y veinte después de que la llamada inicial fue hecha, la comida llegó, y como pueden imaginar, estaba muy contento. Sin embargo, una vez que entré y abrí mis cajas, me dieron un kebab en lugar de curry. Afortunadamente para mí, el conductor todavía estaba afuera, así que salí y le dije que me había dado el pedido equivocado y pedí un curry. El conductor dijo simplemente que no hacen curry y que debería llamar al restaurante si hubiera algún problema. Pedí que me devolvieran mi dinero por la comida y él me dijo que no podía hacerlo, que estaba en el restaurante. A pesar de que trabajó para ellos. Él era muy ignorante y de pie, sin embargo, dijo que si tocaba el resareun podrían arreglar algo y me aseguró que esperaría afuera hasta que yo volviera. Guau, el personal de servicio fue más que grosero. No hicieron ningún intento por rectificar mi pedido, ni disculpas, y me dijeron que no podían permanecer en el teléfono porque estaban ocupados. Esto fue una gran sorpresa para mí, ya juzgar por la comida tibia y sin sabor me sorprendió saber que tenían algún negocio. Y cuando miró afuera, el conductor se había escapado. Por lo tanto, si desea esperar estúpidas cantidades de tiempo para alimentos desagradables que no pidió, elija Pizza Panache.
Harry R . 2017-10-31
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I used to order from here regularly and never had a problem but recently it seems to be going downhill. Food keeps arriving late and cold. This order was the worst, after waiting an hour and a half the food was so cold I had to put it in the oven for 15 mins before it was even edible. Plus the delivery driver (who was lovely and apologetic) was instructed to charge an extra £1 for delivery because of where I live. This was not stated when I made the order and I have never paid an extra delivery cost in the years I’ve been ordering from here. Not sure what’s going on but I won’t be ordering again.
samantha . 2017-10-19
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Food never arrived at all ?!? Not delivered was due at 1am have been waiting for almost an hour. Failing to understand why they would even accept the order if they cannot be bothered to deliver. Will chase this up with Just eat for a full refund.
Adam . 2017-10-19
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normally a big fan of pizza panache but by the time it arrived last night it was cold and stodgy. not the best experience.
Callum . 2017-10-06
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- no pineapple on my ham and pineapple pizza? - pizza was dry - pizza was cold when it arrived - delivery guy was rude basically shoved food at me with a grunt and walked off
Danielle . 2017-10-01
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The chips were cold and soggy, the onion rings were soggy and I thought they had been reheated, the burger was good, but the lettuce looked like yesterday's
Lindsey . 2017-09-02
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Pedí de este establecimiento y una hora más tarde todavía estoy esperando mi comida. Llamo para verificar y decirles mi orden. Lo han recibido pero ya no hacen curry. No hay llamada telefónica para decirme lo contrario. Me dicen que tengo que llamar al sitio web para informarles sobre cómo obtener un reembolso y para cambiar su sitio web. . . . Luego leí las otras críticas y me di cuenta de un error que había cometido y que otras no se habían presentado también. . . . No pude poner un comentario sobre Just Eat, así que pensé en poner uno aquí. Muy grosero y el resto.
Pob . 2017-09-01
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the kebab was really nice but chips were cold and soggy
osayande . 2017-08-28
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Delivery driver was rude and tried charging me extra money. Poor pizza to say the place is named pizza pinache.
Alex . 2017-08-28
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2 hours to get a mediocre kebab nuff said
martin . 2017-08-25
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food was late when I rang the guy said I would have to wait another ten minutes which I did, food turned up with what looked like a 12 year old delivery guy who walked away before I could even ask about why my food was late, pizza tasted gross, thought pizza pinache was decent but deffo not, WOULD NOT RECOMMEND..
Caitlan . 2017-08-22
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I ordered a BBQ Chicken and it was no flavour of BBQ sauce on it, on top of it the chicken the pizza itself was burned, no drink but they gave me the money back for the drink.
Solange . 2017-08-22
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Ordered food to come at 19:30. This is confirmed on just eat and delivery time is put back 10 minutes to 19:40. At 17:40 I get a knock on the door and the foods already here. I complain to the driver that I'm not ready for this now I wanted later as it showed on the receipt. The drivers response was to just leave it and put it in the oven later. I decide to bite the bullet and just eat the pizza there and then only to find that it's burned on top. Won't be ordering from here again. Definitely approach with caution
Paul . 2017-08-17
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I did not receive my order but still got chargered.
Olivia . 2017-08-10
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I didn't receive my Diet Coke with the order which I paid for
Maria . 2017-08-09
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Money has been taken and no food turned up I'm disgusted and fuming but now it's too late for me to do anything so I can't wait for the morning I want my money back now!!!!
Natasha . 2017-08-08
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terrible, food didn't arrive, no one answer the phone, embarrassing to call this a business
Alex . 2017-08-06
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2/5* Ordered some chicken, donner meat and chips and when it was delivered there was only chicken and chips. Absolutely ridiculous. I paid for a large portion too so I expected way more. Furthermore both the chicken and chips were extremely dry and tough to eat. The food was delivered early, which I appreciated but it was a massive letdown when they got my order wrong. Would NOT recommend.
Emma . 2017-08-06
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Delivery driver was absolutely terrible spoke to me like rubbish. Food was cold and greasy. They said it was due at 21.05 and then changed it to 21.25 without letting me know and still turned up late. I want a refund
Lisa . 2017-08-05
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wasn't delivered !!!!!!!!! nobody answered phone.
Fard . 2017-07-26
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garlic bread wasn't great not very garlic and light on the tomato sauce, but pizzas and chips were piping hot and tasted great. service quick and friendly!
Lucie . 2017-07-26
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terrible service, late delivery claimed to have called me but never did
Tim . 2017-07-19
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If I could minus all the review points I would. If your to ever eat Donnor meat and chips make sure you state that you want chilli sauce and salad as apparently even though it STATES under the kebab sub heading all served with chilli sauce and salad this isn't the case. When then ringing up the takeaway to make them aware They were nothing but RUDE. To then speak to a so called manager who was even ruder to tell me I am incorrect and have the phone put down on me. ridiculous attitude and service from this takeaway. WILL NOT BE RECOMMENDING WILL NOT BE VISITING OR ORDERING AGAIN.
ravina . 2017-07-16
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The chicken in mixed kebab was hard and full of fat,as I wanted chilli sauce separate they wanted to charge me extra for that,my son said the burger was nice,also cause u am 3.2miles away they wanted to charge me an extra £1 for been .2 miles over the 3mile radius which I think is abit harsh,won't be ordering again as the kebab was not very good and trying to add more money on
lauren . 2017-07-12
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Too much tomato in the pizzas and instead of barbeque sauce in barbeque chicken, there was too much tomato
Sasha . 2017-07-07
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Got 2 cornflake tarts instead of one and a jam roll poly, also no spoons provided with the dessert. The food was alright but the lack of the right deser and no spoon so I had to send someone to get one dropped it from 5 to 4 star ⭐️
Sameer . 2017-07-05
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i work around the corner from the shop and ought I'd order from a local business to us! The order has not arrived and this is the day after we ordered. What a joke this is by the Takeaway business is so looked down on. You lot need to get a grip. I will be report this business to just eat and I have seen a few have had the same problem. The place I work at use just eat and I'm sure they will love to here what this business is doing
Zac . 2017-06-28
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waited 2 hours for a burger and chips the bun was soaking wet and the chips taste like cardboard would not recommend
Ryan . 2017-06-18
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Pizzas under cooked. No pop delivered. Chips cold. Took 1 and half hrs in total from ordering. Will not use again. Food disgusting
Daz . 2017-06-03
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Kebab had no flavour and both naan breads were hard made my jaw ache trying to chew
tamar . 2017-06-02
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Este restaurante tenía el peor servicio al cliente que me he encontrado. . El orden era de más de 2 horas de retraso ya antes, llamé y me dijo textual "tendrás la comida cuando tienes" y "no me importa". Poco profesional y no recomendaría jamás!
Aisha I . 2017-05-29
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Restaurant staff was very rude even though the food was late and didn't arrive... poor service!! Don't bother with this place!
Aisha . 2017-05-29
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The food was terrible, we always order from her but it wasn't up to standards! There wasn't enough cheese and it wasn't deep pan as we requested. This was common with all three pizzas! If you do not get back to me, I WILL NEVER ORDER FROM YOU AGAIN!
Sasha . 2017-05-27
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Ordered my food, received a message explaining that it was being delivered soon, never arrived but happily took my money from me. Extremely unhappy.. the takeaway is now closed and I can't do anything about it. No phone or anything. Lost my money due to the lack of service.
Shania . 2017-05-26
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When we received the food, the chips was hard so we was unable to eat them, I will not be ordering from here again.
Holly . 2017-05-19
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Food never arrived and no refund had been issued
callum . 2017-05-15
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Cold pizza 30 minutes late and we live 10 minutes away. Absolute joke!!
Bradley . 2017-05-15
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Very poor service and food. Would recommend going to Livornos instead. Ordered a pizza which took ages and tasted like it was coated in curry powder
75 Opinions
Absolutely shocking customer service from them and the business. I placed an order for a work outing, it was placed at 20:42 on 19/9/2024. The order came to £135. We got to the store at 20:50 as we ordered as we left the escape room at white rose. When we got there they told us we should not have been able to order past 20:45 as they were closing at 9pm. Well we ordered at 20:42 so before the cut off, they refused to make the food for us and were then left with no refund as the manger told me he could not do the refund, as we paid prior on the app. Its now a week later and I still have no refund, I was given a mobile number of apparently 'customer service' and was told to text it with my issue. Well I have texted it and had no reply. I have also called it but keep getting straight to voicemail and a couple of rings. I am owed £135 and it has been disgusting I am still having to chase this.
8626 Opinions
Disgusted ordered the feed four family meal and what turned up was the chips 3 selects and 1 burgers my younger sister had to have half a burger despite ordering 2 Big Macs 2 cheeseburgers with the feed four deal on just eat. Tried contacting them 5 times and nothing disgusted. There were 4 of us to eat and only two of us got to eat!!!