Based on 8.588 opinions finded in 4 websites
Based on 8.588 opinions finded in 4 websites
Opinions
Very long wait at drive through
Lawrence Grimshaw . 2024-09-12
MORE AT Google
Food terrible and staff so rude food cold and coffee cold
John Sands . 2024-09-08
MORE AT Google
Nwcer order online, they constantly forget Atleast half your Order. Pointless ringing the restaurant as all the managers are literally useless, avoid
GND . 2024-09-01
MORE AT Google
Poor service everyone kept waiting because couldn't keep up with orders
Shaun Taylor . 2024-08-30
MORE AT Google
Ordered on Uber specifically said NO LETTUCE NO MAYO. Waited 25 minutes for delivery and it came with XTRA MAYO XRTA LETTUCE. Uber said no refunds so i rang, no answer for 10 minutes.
candela vb . 2024-08-28
MORE AT Google
Called in earlier to get a snack a double cheeseburger as I was driving decided to get a McFlurry as well. They gave me the McFlurry and asked me to park up so ended up eating the McFlurry before the burger which took 30mins to appear. So much for fast food
Michael Tschuchno . 2024-08-20
MORE AT Google
food not very warm. Had chicken burger but was bland and tasteless and chips cold
Janice Pinnington . 2024-08-19
MORE AT Google
20 minutes late and the driver delivered my drink and another bag of drinks that weren't mine, and none of my food. Absolute shambles
kirstie . 2024-08-12
MORE AT Just Eat
Absolutely awful. Only the drinks turned up. No food at all. Called the restaurant and they said it’s nothing to do with them despite the driver saying the issue had been caused by the restaurant giving two drinks bags to him, and two food bags (including ours) to another driver. How is this “not their problem”? A disgrace.
Stu . 2024-08-12
MORE AT Just Eat
i really like that driver he was nice and good clothing style
User . 2024-08-12
MORE AT Just Eat
Slowest service mcdonalds I have been too. Frequently left waiting over 10 minute for simple menu items and no apology from staff. Today's wait was 15 minutes.
J P . 2024-08-09
MORE AT Google
We ordered 20 chicken nuggets and sauces - we didn’t receive any sauces at all, so I had to go and make my own in the kitchen, meanwhile the meal is going cold - extremely disappointed in this destroyed meal from one simple thing….supplying the sauce
Paul . 2024-08-07
MORE AT Just Eat
Absolutely disgusting management OLIVER DOESNT KNOW HOW TO DEAL WITH BASIC CUSTOMERS CLEVER COCKY ATTITUDE. I wouldn’t mind he’s only 18
Andy G . 2024-08-05
MORE AT TripAdvisor
Came with the chips not full up to a full portion for both meals!
Emily . 2024-08-04
MORE AT Just Eat
came cold and brought the wrong food
Charlie . 2024-08-03
MORE AT Just Eat
the coffee was in same bag as ice cream and it was melted
melanie . 2024-08-02
MORE AT Just Eat
Beware if you order off of Just-Eat, got ripped off £20.10 after the front end staff gave the delivery driver the wrong order. Tried to get a refund or compensation but got refused by staff and Just-Eat. Recommend checking your order before you accept it from ANY delivery driver
Sarah Lynn . 2024-07-29
MORE AT Google
Slowest fast food restaurant I've ever been to. Don't bother.
James Lodge . 2024-07-28
MORE AT Google
Drive stopped for fuel and then another stop
Jake . 2024-07-28
MORE AT Just Eat
I have never been able to collect my food at the drive thru window, I've always had to wait at least ten minutes in one of the parking bays. I've never seen anyone get their food from the window either, they've always had to wait too.
Jason Watson-Usher . 2024-07-27
MORE AT Google
Great food, bud the driver missed out street, parked on the next street and didn't even try to find us or call us, just sat in his car waiting for us to track him down! It's not even the first time this happened, how lazy!
Daniel . 2024-07-26
MORE AT Just Eat
Great service at this McDonald's.
tibor horvath . 2024-07-26
MORE AT Google
It's a McDonald's Like any McDonald's...
Clive Gray . 2024-07-23
MORE AT Google
Food was cold porridge was hardly porridge drinks half full just not good enough or up to standard
Amy . 2024-07-22
MORE AT Just Eat
ordered three double sausage and egg mcmuffins and all three muffins were rock solid, couldn't physically eat the bread as it was toasted for far too long.
Danny . 2024-07-21
MORE AT Just Eat
Driver was really fast, food was hot
Lindsey . 2024-07-20
MORE AT Just Eat
I x chicken select missing fries cold
Brett . 2024-07-20
MORE AT Just Eat
It never showed up and I never received my refund
Katie . 2024-07-17
MORE AT Just Eat
fast delivery today nice driver and even got right address
James . 2024-07-15
MORE AT Just Eat
My food never turned up, delivery man rude on the phone. I want my money back.
Paul . 2024-07-14
MORE AT Just Eat
Not once have I ever got food at the drive thru without having to park up and wait. Absolutely nothing fast about this food. Go somewhere else if you can
Peter Hall . 2024-07-13
MORE AT Google
Delivered a product with a sticker on saying it should have been discarded over an hour before it was delivered
Gemma . 2024-07-13
MORE AT Just Eat
It's mcdonalds isn't it you know what you're getting wherever you are... however all mcdonalds seem to have gone downhill on their service since just eat/uber eats etc... its obvious that's where the money is so that's where the time and service goes and regular customers unfortunately have to take a back seat
Marc Hollings . 2024-07-13
MORE AT Google
Fast delivery and food was nice!
Annette . 2024-07-12
MORE AT Just Eat
I got the chicken share box wasn't that good for the money
Beverley Greenwood . 2024-07-12
MORE AT Google
Great food and service. Thanks!
Annette . 2024-07-12
MORE AT Just Eat
The order never arrived and the delivery phone number was impossible to call or text back.
Sam . 2024-07-11
MORE AT Just Eat
Food cold, never got balsamic vinegar, 7up came in a plastic cup.
susanhudson . 2024-07-11
MORE AT Just Eat
Order delivered early. Complete order received, and food was still nice and hot. Usual good service, thank you
Jim . 2024-07-10
MORE AT Just Eat
Staff efficient, fast and friendly Easy to park
Darren Woolsey . 2024-07-10
MORE AT Google
The chicken came without sauce and lettuce! Disappointed!
Emma . 2024-07-10
MORE AT Just Eat
Usual level of quality and service for McDonald’s. Nothing wrong, nothing to shout about
Paul Spring (Bounce) . 2024-07-05
MORE AT Google
Great service and fast delivery.
Annette . 2024-07-05
MORE AT Just Eat
Everything was as it should . Always a popular place to visit for a quick bite to eat.
Gary Johnson . 2024-07-05
MORE AT Google
All items delivered and tasted great. Food arrived quickly and driver was really nice! Thanks guys, 5 stars!!
Annette . 2024-07-03
MORE AT Just Eat
Good food compared to others, recently the service is getting poor- I had to wait 20 minutes for a simple small meal- and it’s noisy and busy.
Kieran Freeman . 2024-07-02
MORE AT Google
didn't listen to no sauce and it was all smothered on it
Chantelle . 2024-07-01
MORE AT Just Eat
Missing all my sauces again it happens every time I order
Jamie . 2024-06-30
MORE AT Just Eat
Drinks were spilt and undrinkable
Jen . 2024-06-29
MORE AT Just Eat
Chips were cold. wrong drink sent. chicken burger was missing lettuce and mayo. overall very poor
helen . 2024-06-28
MORE AT Just Eat
Seem to concentrate on their online orders, leaving in-store customers waiting. Yesterday we waited 1 hour 10 minutes for a chicken nugget happy meal which still came out incomplete. The drivethrough is an even bigger mess with orders constantly incorrect after having to wait in a bay, you still have to then go in-store to collect what they haven't given you. The food is (and I realise this is McDonald's were talking about) sub standard. Unfortunately my kids like it but I think I'd sooner drive to another McDonald's store than use the one in guiseley
Daniel Wilks . 2024-06-27
MORE AT Google
Food itself is probably one of the best out of the maccies around, however after today's visit we realised how much they prioritise the delivery orders rather than people in store. We waited over 25 minutes after placing our order at the terminal. The place was busy and they were receiving a delivery at the same time, that's fine I understand I may be waiting longer. But for delivery drivers just to be able to walk in and straight out most of the time we were waiting is where I was annoyed, It would have been quicker ordering from the (overpriced) delivery and driving home from work rather than stopping in in my way home, this was also at 7:30 we went in we ordered a big Mac a triple stack and a sharing box of mozzarella balls with Fanta and coke. Again good nice but no longer can be called fast food. It's a take away only.
Melissa Bond . 2024-06-27
MORE AT Google
i ordered double bacon and egg mcmuffin but got sausage in it aswell. drink was spilled in the bag when it had arrived
Kitty . 2024-06-25
MORE AT Just Eat
Absolutely appalling. Ordered to take out. When I opened the order at home it was completely wrong. Didn't take back as its a 15 min drive away. A waste of almost £30!!!
Jo Gabriel . 2024-06-25
MORE AT Google
Never had a good experience with the “fast food” drive thru The place is a shambles! This will be the last visit I make. Parked up waiting for 1 burger. 15 minutes start to finish.
Freedom51854627693 . 2024-06-23
MORE AT TripAdvisor
Great experience but think I may need to go on a diet if this great service is kept up.
Lisa . 2024-06-23
MORE AT Just Eat
Just paid £26 for two awful meals. The fries were cold, both milkshakes were just flavourless liquid, the burgers were just warm. I ordered two Cadbury McFlurry's but got Skittles - however they were nice! There is usually no issues with orders from McDonalds but this one was terrible. The food had clearly been stood a while before the driver picked it up. Very disappointing indeed McDonalds
Millie . 2024-06-21
MORE AT Just Eat
It says it was delivered when it never was so I called McDonald’s resturant and they told me to call the number left on the app to find out where my food is I come to find out there is no number left basically scammed me out of my whole meal I’m really dissapointed in this service .
Florence . 2024-06-21
MORE AT Just Eat
Scrumptious scran very satisfied, delivery was a poor effort
Matthew . 2024-06-20
MORE AT Just Eat
Food quality, excellent staff friendly I will Try again
I love travel The World . 2024-06-19
MORE AT Google
Got someone else’s order not my food.
Emma . 2024-06-19
MORE AT Just Eat
Zero stars Possibly the worst mcds ive ever had Completely the wrong order and stone cold 🤣🤦♂️
Richard . 2024-06-18
MORE AT Just Eat
Really friendly driver an order came on time
Gemma . 2024-06-18
MORE AT Just Eat
deliver driver was friendly and polite
zak . 2024-06-16
MORE AT Just Eat
Clean , friendly customer service, nothing too much trouble , good stop for snack on way to lake district
Andrzej . 2024-06-15
MORE AT Google
Waited to long for our food child haveing food to late
Frank . 2024-06-15
MORE AT Just Eat
Ok, but one of the items ordered was missing and the food wasn’t very hot despite only coming from 5 minutes away.
Keith . 2024-06-15
MORE AT Just Eat
always something missing , this is the worst mcdonalds in the whole of leeds order is never right
Sian . 2024-06-15
MORE AT Just Eat
abosuelty appaling my order came got my burger and fries missing ice cream and drink just got a bag full of sources instead.
Domanic . 2024-06-14
MORE AT Just Eat
Why is Guiseley incapable of putting sauces and dips in with the order? Every single time they forget them
Emily . 2024-06-12
MORE AT Just Eat
Flat cold and wrong items delivered
zoe . 2024-06-12
MORE AT Just Eat
Missing Fries come on people It might be near end of your shift but check order make sure everything is there before sending
Jon . 2024-06-12
MORE AT Just Eat
Busy but quick with the food all nice and tasty
Adam Bridson . 2024-06-09
MORE AT Google
Chips were flat cold and my mayo chicken burger was missing
Lucy . 2024-06-08
MORE AT Just Eat
Inside is usually good. Don’t bother with the drive through though. In a morning several times now it has been so slow. I had to wait for over 15 mins for porridge the last I went.
Jon Harrison . 2024-06-07
MORE AT Google
Order took so much longer than it needed to the driver was waiting to collect the food for a long time by time it arrived it was all completely cold and the mcflurry had melted to the point it was thrown away along with some of the order.
aaron . 2024-06-01
MORE AT Just Eat
Not got all the sauces I asked for in my mix n match meals
jessica . 2024-05-31
MORE AT Just Eat
forgot both large fries did mcdonald’s so not happy at all! was still hungry after my meal ( this is because not all food was for me), have put a refund in and will hope to get my money back. not satisfied at all with this order and i hope they do a better job if i ever order again after this disaster, food was luke warm aswell and an hour late!! what a joke 😔😡
evie . 2024-05-31
MORE AT Just Eat
missing orange juice. Placed an order yesterday and got chicken nuggets instead of chicken selects and then today a missing drink. Not on really- especially when it's so difficult to get refunded.
Emma . 2024-05-31
MORE AT Just Eat
driver sat outside for 20 mins instead off ringing to come pit and collect
Angela . 2024-05-28
MORE AT Just Eat
food was cold , delivery took ages
Katie . 2024-05-27
MORE AT Just Eat
Been skimping out on the large fries recently. Been more like small-medium portions 🙄
Elli . 2024-05-27
MORE AT Just Eat
Ordered a big mac meal at the drive through. Been sat nearly 10mins waiting for it. This is not fast food, won't be using this mcdonalds again.
Tim Hartingdon . 2024-05-22
MORE AT Google
Got a normal Big Mac instead of the chicken one and no large coke
Josh . 2024-05-19
MORE AT Just Eat
food cold,milkshake warm ,not impressed
Christine . 2024-05-18
MORE AT Just Eat
Ordered the mccrispy with no lettuce got delivered the mcspicy with lettuce chips were freezing cold
Jake . 2024-05-15
MORE AT Just Eat
Ordered 2 Big Macmeals and one Big Mac was missing, the bag was sealed so nothing to do with the just eat delivery driver. Rang the restaurant nobody answered. Mistakes happen but not being able to contact the restaurant to resolve was very annoying.
Sally . 2024-05-11
MORE AT Just Eat
paid for a 3 items only got 2, phoned mcdonalds he blamed just eat, i said but its in store that pack it, he but ppl make mistakes, i said its 3 items its not rocket science, extremely bad customer care
Eaqkaxsk . 2024-05-09
MORE AT Just Eat
delivery arrived early.. but food had looked like it had been stamped on, cold and wasn't very enjoyable.
peter . 2024-05-08
MORE AT Just Eat
Sugared donut missing from order
Helen . 2024-05-07
MORE AT Just Eat
Delivery driver was so kind, didn't have a front door key and offered to bring it all the way round the back door for me.
Jorja . 2024-05-07
MORE AT Just Eat
You have to wait ages for small basic orders that should be ready in a couple of minutes. Uber eats orders are prioritiesd over everyone else. The staff are rude and extremely thick.
KingEric Cantona . 2024-05-05
MORE AT Google
The smoothie was missing from the order!
Helen . 2024-05-05
MORE AT Just Eat
It's a mcdonalds, it is what you'd expect. Disappointed that the gaggle of delivery drivers make service harder than it should be, they should be made to drive through or something instead of crowding the small space with their massive bags.
Oli Riach . 2024-05-05
MORE AT Google
Staff and managers not trained well , not organised very slow service. They also get order incorrect often
Patrik C . 2024-05-05
MORE AT Google
Terminals weren't working on the payment side, ice cream was lumpy and milkshakes just cool flavoured water basically
Mark B . 2024-05-03
MORE AT Google
Absolutely slow as..3 people in. 15 min wait...for coffee...
Jason Stockhill . 2024-05-02
MORE AT Google
We were waiting to to go the hospital was my pregnant wife needed food before her appointment we waited for over 1 hour and needed to go to the appointment to then get cold food witch she can’t eat I’m really unhappy with this and hope won’t happen again.
Ethan . 2024-04-29
MORE AT Just Eat
Too busy with all.the Just eat etc Walk in customers should have priority
John “Whitey” White . 2024-04-29
MORE AT Google
can't beat a McDonalds breakfast delivered to your door
Ben . 2024-04-29
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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