Pizza Magic Restaurant in Wirral

awful tasting food, poor quality ingredients, delivered cold. Definitely not worth the price, wouldn't recommend to anyone.

If I could I’d score a ‘0’ £34 worth of food, freezing cold. Rang up to complain politely and got a barrage of abuse. Physically took 2 of the pizzas back to only be screamed and swore at. What a vile and disgusting woman ….. Keep away! She also told me in 24 years she’d NEVER had one complaint . What a joke…. Also a lovely young girl who worked there was being spoken to in such a disgusting manner. If I was her I’d have walked out…. 😡

Pizza bases were paper thin and burnt as was the garlic bread and cheese. A lot thinner than usual. All chips were undercooked. I use this place a lot and am really disappointed. The deliver driver was great.

Absolutely disgusting, not all food was there for the second time of ordering, the food was cold and hard, customer service was awful the manager was so rude, never been so disappointed. Wouldn’t waste your money. Will never eat here again.

Disgusting food, hard and cold, rude manager, refused to replace order, will never order from there again. Wouldn’t waste your money!

The seafood pizza was gorgeous , shame you’re not open in the afternoon, you,d get a lot more business off me.

I ordered a vegan pizza with bbq base and the vegan ham was barely cooked, the bbq base tasted like it was out of a cheap bottle, ive had these pizzas before and they have been good but this time im not impressed.

Deep pan instead of thin and crispy, too burnt, bottom greasy and undercooked, garlic bread was charcoal in the centre

A1 as normal happy Christmas guys

Order wasn't delivered after 2 hours. Driver was lost and rang us but didn't listen to instructions. When we rang the restraunt the lady on the phone was very rude and would not listen to what we had to say to try and resolve the situation. Avoid avoid avoid

Only ordered 2 items. Cheesy chips and garlic bread. Garlic bread was burnt.

Substituted caramel bar on chocolate pizza for a snickers bar and could not understand how dangerous that is for someone with a nut allergy

Delicious food and amazing customer service. I definitely recommend!!

Sent fried chicken instead of the burger I ordered, when I called up I spoke to two women both of which made out I was lying and claimed to have “not made chicken all night” like I’d just fried it up myself to get a free burger, by the time they sent the burger it was soaked in that much sauce it was inedible. Shame because we usually order regularly but won’t be again. Also demanded the chicken they apparently didn’t make back 😂 make it make sense.

Food not as good tonight but spoke to a lovely person who couldn't be more helpful! Would order again as in nearly ten years using this takeaway only had a few bad meals

Horrible BURNT PIZZA and a rude woman when I rang to complain NEVER ORDER FROM HERE

Owner not so pleasant on the phone won't be ordering again.

Absolutely fantastic food with beautiful staff and amazing customer services, I would 100% recommend!

I ordered the vegan pizza, meant to have vegan "chicken" on it, nothing on there and the "ham" was basically sliced up quorn. You can absolutely do better than that, I wouldn't have even bothered saying you have vegan pizza in the future... dreadful. Have had better elsewhere, thought I'd try this place but won't be going back.

Ordered a large garlic and mushroom pizza and got a small one cheeseburger and chips were cold

Ordered food they took money out of bank 7.30 at night rang them at 8.45 the lady owner answered said food will be about 10 mins rang again 9.30 she said food on way then web site said close so no food they turned up 5 at night following day saying food payed for take it showed him the gate DONT GO HERE 0 OUT OF 100 my grandchildren had all gone home and they tryed to get me to take the food stay clear

Came on time and food was great

As normal great service and food Thanks

PReordered at 15.30 so I'd be first delivery, absolute disgrace, 17.10 app said I'd get it, rang at 17.30 guy said it was 2 mins away, had to ring again at 17.45, he appoligise said again it's on its way. Total joke, won't be ordering again. Lost my business. How you expect to stay open when you are over an hr late with paying customers orders. Terrible service. Give it a miss or be disappointed.

Pizza didn’t even turn up with other items, rang up and said another would be with me in 15 mins. Over an hour since I called and nothing has come!

Not up to their usual standard. Threw the coleslaw as it was green and had a funny taste. The garlic bread had no garlic, only cheese

There was no taste of garlic and hardly any cheese on the garlic bread, the pizza,was OK, there was hardly any chicken nor onion on the pizza and both were only warm

The best Pizza on the Wirral... by miles. Dominoes Hoylake have nothing on these guys!

Delivery was super late food was cold due to delay only thing I enjoyed was the drink very disappointing would not recommend

The chips were nice like always but the Kebab was hard and wasn’t enjoyable could of been more soft maybe to overcooked

I ordered vegan pizza and chips as I'm vegan. The delivery man arrived at 2315 but he's given me the wrong order. I've received garlic bread with cheese and mushroom and cheesy chips which I cannot eat as I'm vegan. I've rang many times but no one is answering the phone. Could I have a refund please.

On time, quality food, what more can you want?

Both pizza and kebab were so heavily undercooked it was just foul

Shocking.. phoned up and got sand bagged..will definitely not be using you again.. I would rather have a refund than the food

Excellent food! Arrived on time. Would order again!

Awful service Rude staff Don’t use

Disappointed this time unfortunately, burger so over done

Delicious. Plenty of anchovies as requested and the coleslaw is lovely and creamy

Pizza wasn’t cooked properly. Not good enough

Pizza definetly all fresh ingredients but rather wet and soggy also hardly any pepperoni on it. Coleslaw was awful

Great food good prices short delivery what more could you want

I order my food from here whenever we get a takeaway, so I’m shocked this time.. kebab was burnt (?) burger was dry and over cooked, my large cheesy garlic bread was T I N Y and I asked for it folded which it wasn’t!! (I know they checked the notes because they put mayo on the kebab)

Well cooked and inexpensive food which is all served politely. Good choice of pizza and alternatives if you fancy a change.

Enjoyed that especially the mozzarella dippers

I was phoned by a lovely delivery guy to give me an update on my delivery, very well mannered when delivered. Food was tasty, free delivery which is great. Will definitely order again. 5*

Lovely thin crust hot pizza great delivery time

Decided to give them another chance after the disaster last time and have to say it was much better. The wings were exceptional. Whilst the pizza isn't authentic italian style, more takeaway style it's still good quality and tastes nice.

Cold pizza, cold chips. A while since I have used pizza Magic and will be a while longer till I use them again😤

Overpriced and poor quality. Arrived with sauce spilled all over it, but was on time. Will not use again.

Cold! wrong sauce burnt an late won't be goin here again

Left a message saying to knock on the door because the bell didn’t work. Order was late then got a call saying the driver had been but no answer. They asked if I could go and collect instead! Told them I couldn’t leave the house then was told they would try again once the driver had delivered all the other deliveries. Arrived another 20 minutes later freezing cold! I’d like my money back please.

There were onions in the pizza. I did not ask for onions. also the most scarce amount of pineapple I've ever seen on a pizza. Vomited it up later. Ten quid down the drain

Worst pizza I've ever had normally it's a good take tonight they let them self's down

Cold food when I rang to ask where my order was the guy lied and said the driver had been once and I didn’t answer I’ve got a dog that hears a pin drop!?!🤷🏻‍♂️

Pizza was bland and crust were really weird and half baked. Too much white onion and spinach on pizza that supposed to be four cheese. At least the service and delivery were ok

Very tasty pizza and chips, quickly delivered and nice and hot!

Great Vegan Pizza in an unexpected spot. Recommended!

Food was cold have requested a refund

Food is always lovely and great they have vegan options. Just disappointing when it’s so late. I’d order again.

Great food, fantastic service. I always order my Pizzas from here.

Nice pizza delivered quickly even on a Saturday night. Good vegan options and they even called me to talk about the butter on the garlic bread. They missed the vegan chicken off but there was plenty of vegan ham.

Awful pizza, sloppy mess. Might be alright after 17 pints when your stumbling home, (might be)

Absolutely disgrace freezing cold don’t go there ever again

Fantastic delivery and great food!!!

The driver did not have charge to give me and the donner was burnt the coleslaw was off and like water and did not have my fink the the diver went to his car and got Diet Pepsi Inserted of coke

Always amazing food such a nice fella who runs this store also 10/10

Just had 2 very hot and fresh pizzas delivered, lovely

Food hasn’t even arrived, even after me ringing to chase it up twice

Worst thing I have ever been presented with and expected to eat😩😱🤮🤮🤮🤮🤮

Spot on as always. Why would anyone us Domino's.

I'm not convinced the chicken nuggets were chicken. The pizza was burned and cold, quite a feat. It was edible though. Last time ordering here, sorry guys, Alis Kebab house is much much better.

1st time using pizza magic, food was ok but paid for extras on pizza that were not on it, and my order of 6 hot wings only arrived with 5?

Perfect fresh food. Will use again

Perfectly fresh pizza. Delicious food. Thanks

Perfect, great pizza and generous portions

To the pizza maker: Barely any tomato purée base, seem to have put cheese on the outside near the crust but missed the majority of the pizza, was delivered a large 10” bread with stuff on it. Poor effort I’m afraid and when it arrived the box was limp and falling apart. I hate paying dominos prices but I may have to if this is what local pizza businesses are handing out. A real shame.

Food was tasty. Delivered early. Perfect

Have ordered from this takeaway before ages ago. My order was perfect. Lovely pizza and garlic bread. The curly fries were just right too. All for very good price unlike other pizza place very near by who was charging £15.99 just for same sized pizza on its own. To male clear I ordered 1 small pizza, garlic bread, curly fries and mayo dip all still way cheaper than the other place. Delivery was bang on time too and the delivery guy was very polite. Can't fault this place.

Food arrived very late and cold, on the app it said the food was delivered, when it finally did arrive the boxes were in a plastic bag…. That’s going to keep the food warm NOT a very unhappy customer

I consistently order from this restaurant as I am so happy with their food and service.

Food was stone cold and had bits missing from the order, rang the place and politely explained this and they said the car they were using was broken? For them to then elaborate and say delivery had stopped conveniently as I rang so they couldn’t send anything out? 😂 I then asked for a refund and they said there was nothing they could do and to ring back tomorrow. Disgusting service, rude staff and a waste of money, do not recommend 🤮

Food was pre ordered 1hr 40 mins prior to requested delivery time. Food was 40 mins late. Came Luke warm and soggy. Wrong toppings and pizza stuck To the lid of the box.

Pizza was cold chips were awful over cooked

didn’t get sauce I ordered and food was cold

Order every week. They are lovely people and the pizza is delicious!

Firstly my food arrived late. Secondly when I finally received it the delivery driver was very rude because my house number was lit up enough for him to see what number house it was when every other delivery driver hasn’t had a problem. And thirdly my food was ice cold like practically frozen! Tbh I just want my money back! I called the restaurant and the person said they’ll remember my address for next time but tbh there probably won’t be a next time. Not happy and just want my money back.

Shocking pizza, bae was sloppy,pizza luke warm, hard to make a worse pizza. I dont get it. Total waste of money i threw it in the bin. Wont evervorde4 from them again, absolutely terrible. Robbery actually, i really want a refund.

Chicken burger was undercooked and nuggets had hard pieces in not the usual standard from here !?

Easily best pizza there is around here

Order was wrong and what we did get was ok, nothing amazing and totally overpriced

Food very late. Poor quality and burnt.

Pizza was cooked to perfection. It arrived promptly by a lovely delivery driver. I would definitely order again.

Always good. New favourite pizza place.

Lovely pizas so enjoyble and very polite delivery man 👍

Food was cold and soggy, chips were undercooked

Excellent, as always. Fresh cooked food, arrived piping hot.

First time customer and it won’t be the last. Lovely food, piping hot and bang on time. Excellent all round.

Tex-mex wasn’t topped with tortilla’s as stated on the menu. Mrs was disappointed. One of the reasons she chose that pizza.

Food was 10/10, driver was lovely recommend this place highly

Great service and food again highly recommended