Based on 785 opinions finded in 1 websites
Based on 785 opinions finded in 1 websites
Nº 259 in 539 in Stratford-on-Avon
CUSTOMERS TALK ABOUT DISHES WITH..creamsaladpizzaOpinions
Lovely food and great service with very helpful staff. Stratford Upon Avon Five Stars
Rachel Smith . 2024-08-21
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Usually order delivery via Just Eat but prefer Pizza Hut to rival pizza companies. Love a pan pizza with sweetcorn and pineapple on (yes pineapple!) Always arrives on time and hot thank you. Apart from my Pepsi Max which arrived nicely chilled :) Have eaten in the restaurant which is lovely and there is lots of free parking directly outside at the Maybird retail park it is situated on.
Lucy . 2024-08-13
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The whole experience from A to Z was good, with nice friendly staff (a little difficult to attract their attention at times of need). Enjoyed the food.
Rob Malle . 2024-08-05
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The ease of use of the online ordering system the speed of delivery and the quality of the food in general. The ease of use of the drinks machine and the ice cream machine we’re good, though I did find the Ice Cream had a grainy texture
Rob Wells . 2024-07-29
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Clean and friendly. Salad bar looked a little grubby and could so with a refresh
Sarah Prudden . 2024-07-29
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Great pizza as you would expect. Lunchtime menu at £10.99 plus drinks. The pizza's were very tasty and plentiful, staff friendly and helpful. Would we return = Yes
Kevin Smith . 2024-07-15
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Have to say the staff Hannah was so excellent the the service. A credit to the company.
SUNDER SANDHER . 2024-07-13
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Nice place for food, quiet and clean
Alexander Goodman (Alex) . 2024-07-09
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Been visiting this branch for quite some time now, but recently visited for the first time in about 5 years. The staff were friendly, we were the first ones in and what a dream to get first dibs on the pizza buffet. The broccoli pasta is exactly how I remembered it from years ago when I used to visit with my Nan. Great value for the buffet. Easy to use the online ordinary system too.
Char . 2024-07-06
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This is the second time the order is incorrect this week. Staff not reading orders or checking orders. I had to travel down for replacement last week. Can't do it this week to get replacement as restaurant closed. This time wrong order delivered - delivered Sharing handcrafted Hawaiian but I paid for Sharing Hawaiian stuff crust garlicy crust with cheese and extra mozzarella - I have paid £4.95extra. Yotal bill was £37.83 total waste. Will not use again. I would like a refund.
Maria Amos . 2024-07-04
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Traditional Pizza the Hut in every sense of the word. Pizza was fresh and tasted like you would expect it to. The sides and deserts were also tasty and included a free salad bar in the menu which is always heavy hitter. The service was a little spotty as we got served by 3 different people, but overall acceptable. Value for money is also not bad. Would recommend to anyone in the area!
Marton Szabo . 2024-06-29
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Great refill stations for the kids Great ice cream factory Great Friendly staff Great food Great all round THANK YOU
steve wade . 2024-06-28
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Overall experience was good .seemed very clean . Food was hot ,fresh ,kids love the experience always at Pizza. Amd ice machine is always a must
Jason Dyker . 2024-06-15
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Today,myself and my husband had a veggie pizza,likes the flavour,and also likes the ambience and setting around the place,and the young guy who served,was very attentive and also kind to choose our own veg pizza,I can go next time for sure,and you have many flavours to choose
Ramya . 2024-06-10
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What has happened to the service at Pizza Hut? Can't rate the food, as didn't stay to order, Customer experience has deteriorated in my opinion. We were asked to order off the app, even though staff in the establishment and not busy and zero customers, they point you to the app to order......not a good experience and will not be returning.....feel the whole atmosphere and fun experience has deteriorated.....
julie meehan . 2024-06-05
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This occasion was far superior to my last visit to Pizza Hut. Attentive staff, hot and fresh food, good variety available. Very pleasant experience. Left full and content :)
Paul . 2024-05-29
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Pizza hut is Pizza hut, you get what you pay for. Slightly disappointed by the salad as it seemed to be frozen and defrosted rather than fresh
Lee Lattimer . 2024-05-19
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We visited for my Neice's birthday, and the staff were absolute fantastic. Pete and Courtney were super helpful, cheery, and an absolute credit to the restaurant. They bent over backwards to help with our dietary needs and make a birthday special.Thank you both!
Simon Hill . 2024-05-05
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The lunch time buffet continues to be a good option as you can take things at your own pace
Julian . 2024-04-14
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Really lovely meal tonight with my 11yr old daughter. Staff were so friendly and attentive not sure I fully agree with no cash and card only, but the food was nice and came out quickly and the price of the children's meals are really reasonable. Would definitely go again
Laura Hoy . 2024-04-11
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Only down side is no cash & you have to be able to order from your phone.
Patricia E'son . 2024-04-05
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Wide ranging menu, attentive service.
John . 2024-03-31
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Good size place with plenty of parking available since it's on a retail park. 2 things I don't particularly like about pizza hut restaurants now is that 1, they don't take any cash at all. 2, they require you to order using your tables QR code. They're clearly always on minimal staff. Anyway, the menu is decent and the food is always good so despite above comaplimts.. I've not a lot to complain about. Blue light discount is also able to be applied here.
Tina Houlton . 2024-03-11
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Awful pizza-like stodge and not cheap. Staff OK. The profit margin must huge.
Michael Beach . 2024-02-22
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Scan a code on the table, fetch your own food from the buffet, dispense your own drinks and Ice cream. They still have the balls to give you an option to pay a service charge? Salad bar was disappointing, some of the pizza was OK, but not overly warm, the dessert factory was just a ice-cream machine with jars of sprinkles
james blundall . 2024-02-11
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Great service from the Pokémon guy , sorry didn’t catch the name , loved the lanyard with the badges . Fairly busy restaurant , clean and tidy , Helped with our gift card , salad bar full, Pizza and sides perfection, first time eating here , will return one day
Paul G . 2024-01-19
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Very perlite staff food not to bad on entering was told thay do not except legal tender cards only so for that reason we will not eat at Pizza Hut again.
John Davis . 2024-01-09
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didn’t actually get any food but i passed out outside pizza hut and wanted to give a huge thank you to the manager and employee who brought me water and took care of me until my mum came you guys are legends thank you so much ❤️❤️
millie . 2024-01-06
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Lunchtime buffet. Pizza looked dry and not very much choice if you don't want deep pan. Salad bar was however very good. Can't really mark service when it is self service.
Robert Tandy . 2023-12-17
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No queue helpful staff and the food was good. Would go again.
Lynn Moore . 2023-12-14
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Went here tonight, food is really amazing, got served quickly and staff are really lovely. The manager Kieran is really welcoming and kind, and shoutout to Sam aswell and the girl Courtney who was serving. Thanks guys🥹
Adele Victoria . 2023-12-11
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Worst pizza I have ever tasted. Ordered online for collection, normally order Papa Johns or Dominos, decided to try something different as their menu looked really good. Got there on time, but pizza was still in the oven, told by the staff member over the counter. A few minutes wait and when the guy that handed me over the pizza said check them make sure you are happy. Never been asked that before from a pizza place. They looked ok in the box. Got home about 3 min journey, all pizzas were luke-warm, dry, rock hard and tasted like they've been left out for a week. Big mistake, I'd avoid this place like the plague !
Valentin . 2023-12-03
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Order online/via QR code with card only. Nice service, fast seating. Quick seating.
Robyn Jimenez . 2023-12-02
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Nice experience for children. Nothing appealing for a middle aged mum watching her weight.
Paula French . 2023-10-30
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Polite friendly staff very accommodating, great menu with plenty of options to choose from.. Great value and affordable prices..
Cherrie Hewitt . 2023-10-21
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I don't know why they have waitresses if you need to order through the app, also the price is very expensive for almost no service. Salad bar has old salad, dishes are dirty, table dirty, not returning
Ricardo Bülau . 2023-10-16
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Lovely meal with friends, friendly, attentive staff. Only thing that could have made it better would be the process for getting our own drink and salad from the salad bar. It didn't work very well for me personally but only because I'm disabled and use a walking stick so found it difficult to walk back and forth from our table to drinks machine and salad bar- only made possible by friends I was with. Would be nice to have a more inclusive option for assistance if required.
Claire Millross . 2023-10-08
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This time, the visit to Pizza Hut was really disappointing. The staff members was unwelcome . I ordered through the app, and the drink arrived swiftly, but the main course took forever to arrive. We ordered a kids a meal which didn't get it until I asked several times just before we leave. We are not going there anymore.
husein mhmod . 2023-09-30
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We booked online to take the grandkids for dinner at pizzahut on 22nd September and the app stated that the only availability for a table was 21.00. We booked anyway as it was a Friday night after all. Got there at 8.30pm, hoping to have a drink beforehand. The waitress looked confused and asked if we booked, I said we had and she asked a couple of times, thinking I was not telling her the truth. So, I shown the booking confirmation on my email. Her and a waiter just stood there and said, 'we shut at 9.' 'But you can still come in, but as I've said we do shut at 9!' I was a little shocked by the attitude, so I asked if we are going to get rushed out at 9pm, and they laughed and said no, but we do shut at 9. As long as orders are in before 9. We thought that should be ok. However, the scan code to order wouldn't work on either mine or my partners phone so we asked if the waitress can take the order, she said yes, took the first person's order and then said she would be back in a moment. (We thought her pen ran out of ink and she went to get another one.) We waited at the table and she didn't return. We did get up and walked out. The staff were rude as soon as we walked in. Making out we were living about our booking, basically lied to us about taking the order and the attitudes of those 2 was disgusting. Its a shame we were treated like that as the kids were looking forward to the pizzahut. We will not be going there again.
Zoe Kirk . 2023-09-25
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Niestety jedzenie się zepsuło, sałatki były nie świeże, pizza,nie taka dobra jak wcześniej,miała dziwny smak,i niestety nie czysto, pogorszyło się od ostatniej mojej wizyty
beata kizeweter . 2023-09-25
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Normally like Pizza Hut but not this time. We ordered through the app which I hate doing as just so impersonal and as predicted we hardly saw any staff once we got our food. Mains came out in good time but pudding took so long we just left without it. The music was just noise and the atmosphere felt chaotic and overwhelming. I needed some baby food heating but apparently they don’t have a microwave and the coffee machine was broken- so no heat of any form was available apparently. Think we’ll choose pizza express next time.
Soul . 2023-09-22
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Same as any pizza hut really. Didn't want us to order by waitress only via app. A bit disappointed realy.
Chris Brown . 2023-09-09
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Great service for a late night dessert stop. Waiter even allowed us to split one dessert from the kitchen with individual ice cream scoops.
Mital Mistry . 2023-09-08
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We went for lunch today here for their Lunch Buffet and I paid £8 for what we had which I thought was extremely good value. We were served by very friendly people and seated quickly but the pizza and salad buffet was delicious. I got the chance to try lots of different flavours too which was really good as some of them I hadn't tried. I enjoyed everything about it especially the ice cream afterwards but even though the machine broke and the ice cream came out a bit watery and runny, it still tasted good which was the main thing. I would definitely come back again another time when I finally feel hungry again after everything I have eaten this time!😂
Ewan . 2023-08-31
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Staff were lovely, solved any issues before we even realised
Seren Jaye . 2023-08-24
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it was mid to be honest not the best pizza hut restaurant i’ve been to
Ken Li . 2023-07-29
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Our server Lucas was the best we have ever had in all chain restaurants. He was welcoming, friendly and very patient helping us order from the code on the table. He went beyond the call of duty and deserves to do well. He is a great asset to the company.
Jackie Knight . 2023-07-27
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Not a problem for us but it's card only payment
Sandra Kemp . 2023-07-22
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Liked the mobile ordering - everything brought to us - no stress. Staff were friendly. Shout out to Lee! Another chap (didn’t catch his name) was so happy, singing along to the radio as he cleaned tables. Nice to see someone happy at work!
Alacia Hay . 2023-07-22
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21/7/23 - Shocking behaviour from manager , she told me I need to order on the app on my phone, I informed her I couldn’t as a have a disability ( partially sighted ) and I struggle to read and I need to use a large screen , she rolled her eyes and disappeared out the back with a colleague, I then had to ask again if I could order , she reluctantly took my order using pen and paper . I was shocked to be made to feel discriminated against in this day and age . Her attitude was absolutely disgraceful and I feel she needs a lot of additional training in customer services and inclusivity. Oh and every time she lifted a clean empty glass of a tray (bottomless drinks) she would put her finger in the glass (check cctv it was every time) …definitely not how to handle drinks in the hospitality trade . Complaint has been sent to head office
Kevin Hughes . 2023-07-22
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My recent visit to Pizza Hut left me incredibly disappointed due to the unwelcoming attitude displayed by the front of house staff. It was evident from the moment we entered that they were more interested in rushing us out than providing a warm and inviting atmosphere. Right from the start, it felt like the staff had no social skills whatsoever. Their lack of basic courtesy and genuine friendliness made us feel unwelcome and uncomfortable. It's unfortunate because one would expect a family-oriented restaurant like Pizza Hut to prioritize creating a welcoming environment for its customers. The most frustrating part of the experience was the staff's relentless efforts to hurry us along. Every interaction, from taking our orders to serving our food, was rushed. It felt as if they wanted to turn over the tables as quickly as possible, rather than allowing us to enjoy our meal at a leisurely pace. This constant sense of being pushed out diminished the overall dining experience and left a negative impression. For those seeking a welcoming family environment, I would strongly advise against visiting this particular Pizza Hut branch. The lack of social skills exhibited by the front of house staff and their persistent attempts to rush us out made it clear that customer satisfaction and a pleasant dining experience were not their priorities. Hopefully, Pizza Hut management can address these issues and create a more hospitable atmosphere for their patrons in the future. Overall, my experience at this Pizza Hut branch was marred by an unwelcoming front of house staff and a rushed ambiance that detracted from what should have been an enjoyable family meal.
Nomahn Rehman . 2023-07-16
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They had a large party in so couldn't sit down and ordered takeaway instead but then another couple came in and spoke to the manager who said they can sit down and also offered me to sit down. Charged me nothing extra and I got use of the salad bar and drinks for no extra. Otherwise a nice pizza hut.
Mark Hoad . 2023-07-11
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The food was great as expected and the staff were brilliant, especially Phoebe who I think could and should end up running the place as a manager. She was super professional, very helpful, and is a very nice person in general to have working there.
Deg Sken . 2023-07-06
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Sam was such a great waiter thank you
Claire Boffin . 2023-06-25
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Great food. Which it always is. Had to use the app which was a pain. Very few customers so the atmosphere was a bit dull. All in all very nocet
Speed Godz . 2023-05-29
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It's a ok restaurant. Everything you could want a reasonable menu.
Steven spiers . 2023-05-28
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Brilliant eat as much as you like.lots of parking and a nice choice of food.
Nicola Sycz . 2023-05-27
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This Hut can be hit or miss at times, opening times are not always accurate, staff are great and helpful (please say hello to.the cooks if you see them). All items are available on the menu, the salad bar seems to be lacking character and attitude at the moment, prices have gone up and after paying for drinks etc even on the buffet menu it can cost over £ 60 for a family of 4.
Gary McCarthy . 2023-05-23
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Great staff, good food and ace ice cream! Kids and families having fun in the daytime.
Jonathan Rowe . 2023-05-23
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Fairly good pizza overpriced compared to other outlets
Martin . 2023-05-21
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Great food , one of the waiters was very rude , she took ten minutes for just taking our order when I went outside for a phone call she was drinking coke in the kitchen, and they didn’t serve us any plates
mohamad almohanadiii . 2023-05-15
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Good value lunch offers, £9.95 for unlimited Pizzas and pasta dishes with a good salad bar as well.
J and S . 2023-05-07
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The Manager plus whippet ice cream was the best part of the experience
Isabelle B . 2023-05-01
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We were greeted and served by Courtney, her customer service was 2nd to none, she couldn't do enough for us. The salad selection was running low but it was a busy time and all staff were rushed off their feet, food was lovely and if I was local I'd definitely go back
Janelle Forster . 2023-04-30
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Service always great here and my kids live it so all good 👍
Gary Stokes . 2023-04-20
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Staff were nice and food was delicious.
Toucan _1010 . 2023-04-09
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Very good buffet although certain options ran very low at times and was not available. Other than that very friendly and professional staff. Definitely recommend for a visit with friends and family.
Marcel Loeve . 2023-04-07
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Food ok same old fare. It's a bit impersonal when directed to use the app at the table. Salad buffet had a nice selection. Reccomended.
Mark Mansell . 2023-03-24
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Very friendly staff and very clean,especially the toilets
Annabel Trout . 2023-03-22
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Called in to ribs and fries which are written all over the windows but the waitress said on no we don't do those anymore. I asked why do you have in large letters on the window? She said I don't know. She tried. But
Sandra Martin . 2023-03-07
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Haven't been to a pizza Hut in a while. Enjoyed the experience...👍
Chris . 2023-03-05
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bit confused staff would be OK not at peak times
Jamie Wilkie . 2023-03-05
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All you can eat for 9.99 they constable filled the buffet so there was always a choice and it was all delicious
Sue Haley . 2023-02-09
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The staff are helpful and cheerful, but that's where it ends. The food is dreadful. Absolutely tasteless. The pepperoni on the pizza was transparent, that's how thin it was. The cheese on the pizza barely made a mark on the pizza and the salad bowl size is like a finger bowl. Remember when the cheese would stretch from the pizza as you pulled a slice away? Forget that. Or when the pepperoni slices were the thickness of a coin...? Well forget that too. The noise volume was like being in an indoor swimming pool. And just felt like cattle in troughs. Horrendously expensive too. Head to a real, authentic pizza restaurant in future.
Russ Henderson . 2023-02-01
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Lovely as always , great for kids and busy parents , food always quick and delicious, staff are always superb , young girl working tonight is an asset to the company thanks for the lost glove 👍🏼😀
Witton90 . 2023-02-01
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Forgot out puddings as part of the deal was left waiting for 25 minutes
Jack Healey . 2023-01-19
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Perfect for family's,buffet is nice and always keep pizza's coming out.. ice cream not the best but my kids loved serving themselves with chocolate sauce and bits. Staff friendly and helpful thanks
Ryan . 2023-01-01
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Regular use this place, however on this occasion not hitting the spot as you say. Little bit burnt on the one pizza/edges and sort of felt a little flat in presentation and taste. not the normal sadly from previous pizzas so not as enjoyable as wanted . Not sure what happened on this visit,
Carl Murray . 2022-12-31
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Very easy experience, staff friendly and polite with quick table service.
Dave Henderson . 2022-12-28
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Travelled from Leicester to do some Christmas shopping in my home town and meet with family we decided to have lunch at Pizza Hut Maybird , served by Hannah who was so friendly checked everything was clean and tidy checked with us twice during meal if everything was ok she was busy but had a smile as she was working Pizza choices were good broccoli pasta was simply delicious Minor issue was it did take kitchen some amount of time to replenish foods regularly so people had to stand around waiting or keep going to counter checking
lesley tyrrell . 2022-12-22
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It's a pizza hut. Not a lot more to say. It's just like every other pizza hut. If you like pizza hut pizza then you'll like this place. If you don't, then... Don't come here.
I M . 2022-12-08
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The service was friendly and good,and the food was enjoyable.
Tim Mellor66 . 2022-11-30
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Nice free buffet care of o2 priority with the team
Charles Allen . 2022-11-30
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I dont care much for ordering food on an app chose to order to a proper person . It takes away the personal touch.
Phillip Sturman . 2022-11-22
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Pretty mediocre really, we had the lunch special, which was okay but it's not like being in Italy is it?
Nicola Galton . 2022-11-18
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First time in Pizza Hut since b4 lockdown & made to feel like a long lost friend. Very attentive staff & the quality of the food just as I remember it.
Len Glover . 2022-11-09
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Still too expensive for a pizza restaurant
Steve Bryan . 2022-11-06
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Always buy from Pizza Hut Stratford. Went to order takeaway on Saturday night, no pan crust and they insisted to charge extra for the alternative. Very disappointed!!
Samer Youssef . 2022-10-16
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Absolutely love going to this restaurant! The Manager is always smiling and willing to help aswell as the rest of the staff. A very relaxed and calm environment for such a busy restaurant.. 10/10
Rebecca Fisher . 2022-10-06
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Lovely visit today and we were seated by the most helpful and very polite manager who advised us on dietary and allergens.
Sebastian Wilkins . 2022-10-03
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Nice pizza when you want to eat quick 😊
Oksana Kholod . 2022-10-02
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Pizza, salad & fries and other food items served at this venue ... Vegetarian options available
Rick Ellery . 2022-09-25
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Great pizza and yummy ice cream, and lady serving us very friendly and helpful 😀
kevin stafford . 2022-09-23
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Incredible service, excellent standard, first class service. Wouldn't hesitate to recommend.
Carla Metrass . 2022-09-21
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5 star service from two lovely young ladies.
Brad Bennett . 2022-09-20
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Felt rushed and service was ok. I think it may be because how busy they were. Had worse...had better.
SoonA Ryan . 2022-09-19
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Really nice. It's been a long time since we've been to a Pizza Hut and it didn't disappoint.
Chris Dunn . 2022-09-11
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Ok... salad was quite poor not much to choose from
Róisín Fountain . 2022-09-07
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Possibly the worst pizza ever fir a takeaway it was dry and bland. Also watched a family leave because they hadn't been served abd whether leave because they only had cash and pizza hut refuses money still.
aika . 2022-08-28
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Great all you can eat lunch buffet hot pizza and pasta salad bar and drink and ice ream factory all for 12.99 weekday !! Bargain
Sean Sait . 2022-08-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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53 Opinions
Two stars are for the coffee ,sandwich tasted stale and offish so that was left . Prices are on the steep side . Two girls serving not a smile or kind word between them . I guess they didn't want to b
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