Based on 1.711 opinions finded in 2 websites
Based on 1.711 opinions finded in 2 websites
Nº 2142 in 2913 in Edinburgh, City of
Opinions
It's Pizza Hut, what else can I say? It's a chain, and the food is what it is. We ordered takeout pizza because it's too late to eat there. The BBQ pizza wasn't anything special, the pepperoni was average, and the margherita was pretty bad. On the waiter's recommendation, we ordered a combo that was cheaper and came with more options. We also had onion rings, garlic bread (which was toast with oil and garlic), and a 7UP. It's fine to have an option for a late lunch.
Roberto De Lorenzo . 2025-04-01
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Service is nowhere, selection is complicated and prices are extremely high
Jiří Pohunek . 2025-04-01
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No. The food is way too expensive! The service is slow and the food isn't good either. The pizzas are way too small for that price. Plus, you can only pay by card. Most orders aren't delivered. I have to honestly say I've never been so disappointed with a restaurant! I'll never go to Pizza Hut again!
Lara Glantschnig . 2025-03-28
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During our visit in December, this was conveniently located close to the hotel. They had late hours and glad they were open when we were wrapping up a long day. Service was friendly from our server and hostess. A good late night option.
Mel Z . 2025-03-27
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Typical fast food franchise. You know what you're getting so don't expect extraordinary pizzas.
Valentin . 2025-03-15
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Stay away from the chicken wings - disgusting and had to send them back and come on £30 for a pizza 🍕 😐
Dean Burne . 2025-03-12
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Again the food was very close to being cold for a second time when ordering. This is becoming a habit from this Pizza Hut and it doesn’t look like it will change any time soon
Sam . 2025-03-12
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Came here last Wednesday for a birthday meal with my daughter. She’s a fussy eater but our server Phoenix was so helpful gave great advice on what to order and made sure my daughter had the best birthday experience! Thank you so much Phoenix you made my little girls day! Can’t wait to come back!
Clare Piggot . 2025-03-11
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Great service, pizza was freshly cooked and there is unlimited salad here.
Aashlesh Parekh . 2025-03-02
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I came here last Wednesday with my elderly granddad who has a lot of dietary requirements along with myself and our server, Phoenix, was very compassionate and made sure to ask all the right questions to ensure we enjoy our meal safely. She was very attentive and polite, will definitely be back to this restaurant! Thanks a lot Phoenix :)
Eirinn Galbraith . 2025-02-28
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All in all the greatest impudence!!! We were on vacation and thought a little snack while having pizza would be nice In the end, the ambience was completely ruined - the waitress was just as unfriendly as the appearance of the restaurant. We then each ordered a pizza that cost each of us €30, which made no sense given the size and the impossible taste There was also a very unappetizing looking “free” salad bar Not recommended!!!unfortunately you can't give 0 stars
Angelina Koytek . 2025-02-24
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The waiters, cooks and reception are very good at what they do. I saw the waiter sit down and talk an elderly couple through the whole menu. Very thoughtful and kind of him. The cook took time to set aside some garlic bread just for us and brought it straight to the table. All in all a lovely branch with lovely people. Please keep on doing what you are doing! You deserve everything!
P . 2025-02-18
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Food was good but for me too expensive
Brian Reid . 2025-02-13
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Today was a blast at Pizza Hut in North Bridge! Phoenix was really amazing! She made sure everything was perfect and went above and beyond to make our experience enjoyable. It's rare to find someone so dedicated to great service. She definitely deserves a shoutout for her kindness and attentiveness!
kiki . 2025-02-09
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I visited Pizza Hut North Bridge today and I must say, it was an amazing experience! The atmosphere had such great vibes, and the food was exceptional. I want to give a big shoutout to Phoenix; she was incredibly attentive and helpful throughout my visit. Her service truly made a difference! I can't wait to come back again soon!
Yash Hingorani . 2025-02-09
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Came here with my Polish in-laws. It wasn't too busy thankfully, meant there was less noise so I could try and translate for them. It was quite slow service. And there was plenty missing from the salad station. I had to wait for ages to find a staff member to ask for ice-cream bowls too. The pizza was decent though. Everything else was quite mediocre. Definitely the place was short staffed. Wouldn't come back, but wasn't the worst experience I've ever had.
David Chalmers . 2025-02-08
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Nancy is very good! This waiter is so nice! Very good, the service is also very good. If you want to leave a tip, please say no, just leave a good review. Thank you even if you can speak Chinese.
高怡然 . 2025-02-08
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I was in pizza hut enjoying a Pizza buffet with a good nice pleasent atmosphere I had Phoenix our waitress that was great and made our dining much more enjoyable with her great pleasent lovely smiling energy making Pizza hut much enjoyable where we enjoyed the food beyond its as we loved this experience especially for a birthday thank you again Phoenix much appreciated x
YIL YIL . 2025-02-04
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It was a great experiences. I've never seen all you can eat pizza so i was shocked by it. An the pricing is very reasonable. 13.99£ for all you can eat pizza /pasta + salad bar is great deal if you consider that you are in the center of the Edinburg. Paying by the Qr code is also very useful. Overall the experience was great and the waitress was very kind and helpful. 5/5 ( Photo: if you pay 17.99£ instead of 13.99 u get a refillable cup and you can make this baggin ice cream).
Lukáš Manek . 2025-02-04
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We had a fun time there as a group, with the usual Pizza hut fast food experience but very friendly and funny service. Handily located in central Edinburgh.
philipp brunner . 2025-01-28
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Georgie “ best guyy! Amazing humour so friendly 10/10 for everything
Mohammed shahbaz Alikhan . 2025-01-20
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GeorgeT was great and patient. Kudos to him from Saudi Arabia.
abu0mhdy . 2025-01-16
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Thank you GeorgeT for being so kind.
عبدالرحمن الضامري . 2025-01-16
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Wonderful food and service. There was a strange guy shouting, "Phoenix, what does I'm about to blow a gas mean?" My kid's still quote it now. Great time.
Pingu House . 2025-01-15
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good pizza and great staff, Agnes was very helpful x
dominika . 2025-01-09
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Don’t go here! Order wasn’t right. Indian manager was very rude and wouldn’t give us the salad bar even though we were entitled. Paid £43 for a small pizza with 3 toppings. Never going back
Louis Smith . 2025-01-01
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Across the street from the Hilton, the staff was super nice. They offer a buffet all you can eat pizza, pasta and salad bar for lunch or a free salad bar with a pizza purchase.
Leslie ZP . 2024-12-27
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Awesome pizza!! Great chips!! Great service!! A+++
David . 2024-12-03
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No food turned up so bad I will never use pizza hunt ever again
Marie . 2024-11-23
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Really friendly staff! Great food! Nice relaxed atmosphere! Good for nut allergies too! Phoenix and Robert were awesome and friendly!
A Dhillon . 2024-11-20
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Great pizza, great customer service, I’d definitely come back to this Pizza Hut :)
Virginia Zito . 2024-11-17
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Walked in and immediately welcomed by George, who was both funny and helpful, made sure everything was all right and got me some very tasty pizza. Great with the menu and made sure I got my money worth!
ro se . 2024-11-07
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Pizza arrived cold and delivery took far too long for just an individual pizza, overall disappointed.
Kali . 2024-11-01
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Loved the service provide by Daniel. Nd great atmosphere. Thank u.
Mossy Gonsalves . 2024-10-31
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Absolutely awful. Cold burnt pizza. Awful service
Night Journey . 2024-10-29
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Very helpful staff and good value for money. Pizza buffet is an awesome idea 👌
Mallika V . 2024-10-26
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10/10 customer service, especially the charismatic bald guy with the sexy beard. Tim.
Linus Dahl . 2024-10-24
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We went to a Pizza Hut again years ago. Unfortunately we were disappointed. We chose the all-in buffet and despite the restaurant being full, the buffet pizzas were Margarita and Margarita. The other variants were too sparse and when they came you had to be quick. Here you should allocate things differently in order not to disappoint the guests. The Pepsi drinks also tasted strangely like sweetener, which you are welcome to choose, then it should be labeled as such on the dispenser. The salad buffet was also manageable and the dressings weren't that tasty. The recipes should be improved and, above all, not all of them should be so greasy. The service is rather non-existent. In today's concept, you order and pay for everything yourself and are only given a glass and a bowl. Not bad, but unfortunately it also makes it somehow more impersonal. More warmth and comfort would be better, but overall it remains a disappointing experience in all respects.
Matz M. . 2024-10-21
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Buffets. Salad. Pizzas. Frozen. Refile
christian cardona . 2024-10-21
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Pizza was ok but nothing special. Ordering via the app was a pain and time consuming. Service .well someone carried our pizzas from the kitchen to our table🤣
Mark McPhee . 2024-10-20
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We went in for lunch. It was not too long to wait for a table. Once we were seated we were told to order off the app. We explained we just wanted the lunch time buffet, but again told to order off the app. I personally think it is a rubbish way to order food in a sit down restaurant. Once we did get sorted and went up to get some pizza the choice was rubbish. It was really only margarita or pepperoni. We thought there might have been more choice than that. The only good thing about the lunch was the ice cream for dessert. I like pizza Hut, but this experience was not as good as I would expect.
Keith Boyd . 2024-10-15
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The treatment was very bad. The short worker stopped at the door and he did not allow us to enter or sit down. We asked for takeaway, but we ordered at the door. His style was very provocative. The world was looking at us. We were homeless. I wanted to go out, but the people with me were hungry and insisted on pizza. An experience that will not be repeated. It was unnatural and racist, and I told him. With your values, he said ok 😅 provocative in a way
saleh alghtani . 2024-10-10
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The service is great. The nice gentleman explained everything well to us. There are various menu deals! Very suitable for children! Simply great!
Youtube - Thomas1980 . 2024-10-10
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Great service late at night for a solo traveller
sven maseland . 2024-10-08
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Guy who received us was very kind to explain us how it works more than once, so staff are amazing
Silvia Mg . 2024-10-06
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Just avoid. Crap pizza, crap service, crap atmosphere.
Alistair McQuat . 2024-10-05
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Came her today for a treat why in Edinburgh I don't eat meat every time I went up there was hardly any food on the buffet I asked twice the lady just said they were busy but if your busy then you should keep toping the pizza up. Very disappointed
Joanne Kirkpatrick . 2024-10-02
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A scam like a cathedral. We have been all over Scotland in expensive restaurants and we have paid less than here while eating more and better. The pizzas are exorbitantly expensive. It can't be that a palm-sized pizza costs £17. They treated us well but the place and food were not at all recommended.
Alex Gómez . 2024-10-01
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'What is this, a pizza for ants?'
Benji EJ . 2024-10-01
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Food never turned up, phoned restaurant and couldn’t help. Food is now freezing and having to order more food. Poor service and awful service
Kirsty . 2024-09-27
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Busy Pizza Hut in Edinburgh - my first time in Edinburgh too. I really loved the positive energy of the staff. Always ensuring all is well. The variety of options available. Overall service and experience was great!
D Wilks . 2024-09-26
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Very good place to make a pizza. Free salad and unlimited drink
Joan Carles . 2024-09-19
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Food was what you expect from a fast food place, but the prize was way higher than expected. Staff got us seating but did not say good buy, or provide any other interaction. The soda machine uses the water from the city, so a distinct chlorine taste is included. Taking the price into consideration, I would recommend any other restaurant nearby.
Mikkel Kuntz . 2024-09-15
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Delivery drivers clearly struggle reading maps/sat nav.
Danielwiedenhof . 2024-09-07
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driver got lost, phoned me for instructions and then blocked my number and marked it as delivered
Lauren . 2024-09-02
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Missing dips , ordered 2 of them .
Marcio . 2024-08-30
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Located a few dozen meters from the Royal Mile, contrary to what I expected from a fast food chain, the pizza was really good and digestible. Fast and helpful service. To drink it is refill free, therefore economical. Average account.
Germano77 . 2024-08-13
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Very good service, very good pizza. And because of the hours it is good since everything usually closes early and is open until 11 p.m.
Debora . 2024-08-13
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I waited for over an hour for the food
Glenner Castro . 2024-08-12
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Great service and the pizza was awesome.. great seasoning, perfectly cooked and 1 very happy customer
Alex Gerrard . 2024-08-11
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I was able to get a full tasty meal between Edinburgh Fringe shows with minimum of fuss and delay. The meal deal I choose was good value an d include a discount for the alcoholic drink I chose.
James Davies . 2024-08-10
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Very poor service. Obliged the “please wait to be seated” and was left waiting 10 minutes along with another group before giving up. Several times staff walked past, but didn’t even acknowledge we were waiting. Two large groups came in after us and just seated themselves.
Nathan King . 2024-08-08
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Locals and Visitors beware!! Do not use this Pizza Hut branch during the Edinburgh Fringe Festival, they have pushed their prices up by £7 per large pizza, that's a 32-33% increase! This is shameful, exploiting local and visitors alike, I will never go to this branch again, ever.....
Robert A Fett . 2024-08-06
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The prices have gone crazy. 18£ for a normal Pizza Hut pan pizza. One day earlier I went to a really good Indian restaurant nearby and paid nearly the same. The pizza itself is as you know it. So surely not worth the money you would spend at a serious a la carte restaurant. Ordering using the mobile is okay.
Dieter Burdenski . 2024-07-28
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We were immediately informed that ordering food can only be done via the app. I tried to install the app with a QR code on the table, but the camera didn't read the code. Unfortunately, it is not possible to order otherwise. And we just wanted to go in, eat quickly, move on. So we went hungry to another place. Three stars only for the information from the manager, because I cannot give more for the lack of some relatively normal service.
Robert Kriegs . 2024-07-27
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overpriced pizza 13 £ for a mini pizza
enrico matrone . 2024-07-24
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Pizza Hut dine in will close soon if they continue like this.
Kunal Kinger . 2024-07-24
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Decent pizza and good service. Don't like the order at the table with your phone thing tho
Michael Cleary . 2024-07-22
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It’s been a worse experience for us. Drink is not pure, taste like mix of tap water and soft drinks, chips is not fresh.
Jessica . 2024-07-17
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Terrible pizza even for fast food standards. Literally inedible, save your money
Vishal Therakam . 2024-07-08
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??? We tried two of these restaurants and neither accepted cash!
Julie Meline . 2024-07-02
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No garlic dip I was told to fill a jar of garlic with my a$$ by dispensing waiter
Fionn McEvoy . 2024-06-30
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I left my home and country to enjoy this place this food shavk really upset me , jack “bob” lutrell of vicarstown was very upset to find his crust very soft and floppy He was up set to find the gatlic sauce missing and bot replaced, price was over exspensive for brutual food
Liam McDonald . 2024-06-30
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We went into have half pepperoni and half margerita.The pizza was terrible and taisted like it had been frozen.The cheesy bites where scorching hot and nearly burnt my mouth.The waiter said that we preferred people to pay first and then get the food.We think this was so you couldnt complain.Avoid this pizza hut.
Jenny Kilgore . 2024-06-27
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All automated service. Food was typical pizza hut.
Stephan Smyth . 2024-06-19
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They make it really hard to order
Sr Saeba . 2024-06-18
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Pizza is way too small and overpriced. Do they want me to starve or what
Jana chernyavskyy . 2024-06-17
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Pizza Hut in Edinburgh is a fantastic spot for a fun and delicious family meal! 🍕✨ We recently visited and were impressed by the friendly atmosphere and great service. The restaurant is spacious and welcoming, making it a perfect place to relax and enjoy some tasty pizza.The menu offers a wide variety of options, from classic favorites to exciting new flavors. The kids loved the chance to customize their own pizzas, and the salad bar was a hit with everyone. 🥗🍕 We also tried some of their delicious sides and desserts, which were the perfect complement to our meal. The staff were attentive and ensured that we had everything we needed, making our dining experience even more enjoyable. The food was served hot and fresh, and the quality was consistently excellent. Whether you're in the mood for a quick lunch or a leisurely dinner, Pizza Hut in Edinburgh delivers on all fronts. It's a great place to gather with family and friends for a satisfying meal. Highly recommended! 🌟👨👩👧👦#PizzaHut #EdinburghEats #FamilyDining #PizzaLovers
Ivan Jovic . 2024-06-15
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Nice very spacious food outlet wirh lovely ambience very friendly staff.
Kapila Karunathilaka . 2024-06-13
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Got there at 9:10 they close at 10- would not seat us. Lady was rude.
Amber Readmond . 2024-06-12
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Hmm, we waited about 10 minutes until we were assigned a seat as if we were in a star restaurant. Food was below average. Ambience was rather dingy.
Alexander Skrzypek . 2024-06-02
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Service glacially slow. Food so-so. Not enough staff for a lunchtime rush.
Kiera Bruce . 2024-05-29
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I had a wonderful experience at Pizza Hut! Despite my limited English, the staff was incredibly helpful and friendly. They went out of their way to assist me, and I truly appreciate their kindness. The pizza was delicious, and the service was excellent. Thank you to the entire team for making my visit memorable!
Hussein Ta . 2024-05-28
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Very small restaurant, super overpriced and not much better in taste than elsewhere for less money.
Alex Kieselbach . 2024-05-26
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Fantastic food was still hot when arrived!
Kirsty . 2024-05-20
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Customer service delivered by staff (Sonia). Very attentive, made me feel like I should be there, and I wasn't just a bothersome tourist. She even was amazed I remembered her name when I came back later with friend. Was definitely the service and speed of order. Even going above and beyond to assist in ordering.
M Jacks . 2024-05-19
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Loved having the refillable salad bowl and pizza experience - always enjoyed this when first went to Pizza Huts in the 90s. Haven't been to any pizza restaurants for several years, and still good as I remember it.
Timothy Griffiths . 2024-05-18
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The food was good, the staff was very friendly - unfortunately the salad buffet was almost empty in some places. The ambience was not very appealing, as some tables were not served and were not cleaned well.
Mario Steindl . 2024-05-11
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We chose the buffet. Unfortunately very little choice and very greasy. Every pizza tasted just like grease and cheese. The noodles have almost dissolved in the sauce. The salad bar had a lot of selection, but the dressing tasted horrible. I was only able to eat the salad with plenty of jalapenos, whose spiciness overshadowed the taste. The soft drinks (Pepsi, etc.) must probably be mixed with tap water. These tasted so much like chlorine, like I was taking a drink from my swimming pool. Disgusting. If I weren't so shy, I would have asked for my money back. After the main course I was too afraid to test the ice cream maker. I will never set foot in a Pizza Hut again. The one star is for the service, as I think the idea of ordering via a QR code at the table is excellent.
Annika Buchholz . 2024-05-05
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I paid for veggie pepperoni but it was missing!
Craig . 2024-04-29
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A typical Pizza Hut located in a very busy part of Edinburgh. I don’t much care for having to order on the app -I find it quite overwhelming and far too easy to add extras and as usual I managed to get something wrong on the order. It was pretty busy but service was good and food very tasty. Salad bar was topped up on a regular basis. Atmosphere marred by shrieking children who were being ignored by both parents( too busy on their phones) The staff must have the patience of a saint to put up with that.
Anne Marie Stagg . 2024-04-24
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Nothing to dislike, salad bar was good, place was clean, staff were friendly. My 2 boys were happy with the buffet and stuffed themselves. Vegan options and allergies well catered for. No complaints at all.
Holly Pekarovičová . 2024-04-23
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Excellent food and service. Courteous staff. Very quick service.
Michael Goodings . 2024-04-15
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All card payment, order from table. Tired and rundown
Emma Sweeney . 2024-04-12
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Terrible service from manager Emma, the worst experience in Pizza hut. There are only four staffs in the resturant. One of the staff was training new staff while we are waiting to be sitted. Manager Emma even asked us to live when we have complaint.
温琳 . 2024-04-08
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We had to do the on line order Selina was so helpful and pleasantly mannered. She took a great picture of us all together She is an ambassador to Pizza Hut
Ann Poulton . 2024-04-05
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Worst pizza of my life. Dunno what happened to Pizza Hut, it used to be good and consistent.
Marcelo Manzotti . 2024-04-04
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Food ok, unfriendly, impolite and rude staff
Vadym Shevchuk . 2024-04-01
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Way too long to wait for dessert, despite there being only a few people.
C S . 2024-03-30
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Pizza was par for Pizza Hut and it seemed clean. Upon arrival, I was told I would need to wait 15-20 minutes before I could order, and then it would be another 10-15 to make it. In my entire 41 years of Pizza Shops, I've never been told I need to wait 15-20 minutes to even place an order. Looking around the restraunt, there weren't many people. I was told by staff that the manager only has 1 Cook in the kitchen on Thursdays.
Robert Heggie . 2024-03-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Salt and chilli items are not nice, they have now started to drown the salt and chilli food in an orange/red chilli sauce (water consistency), chips are wet and soggy, and wings are also soggy, the sauce itself is not nice either. This was a collection order also, so wasn’t the standard “sogginess” from the steam, when it’s a delivery, just wet food.
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Primera visita a un Costa Coffee. Había recibido una tarjeta de regalo, así que entré a darme un capricho. Bonito ambiente relajado, no demasiado ocupado, buena variedad de sabores, dulces, bebidas. Una encantadora dama llamada Anna era mi servidora. Ella era muy agradable, agradable y educado. Mi comida fue llevada a mi mesa, y Anna incluso me ayudó a poner mi bolsa de la compra en un asiento para mantenerla fuera del piso. Tuve un buen rato relajante, y agradecí a Anna al salir, diciendo que iba a revisar. Entonces, Anna, gracias de nuevo por su excelente servicio al cliente!