Pizza Hut Restaurants in Edinburgh, City of

Very nice staff even i caused a little trouble. Sherry was our waitress who handled all demands with kindness. Food is amazing as in any Pizzahut

Really amazing diferent of the others stores that I went. I was served by Sherryle and she was so kind the whole time. Thanks guys

Fantastic, attentive customer service from Sherrylee, really kind and make our experience lovely! would definitely recommend, thanks!

The food is so delicious and the service was great

We were ready to leave, due to the horrible service at the door. We were asked to wait so the staff could organise a table for us, but the place was very quiet. However things changed dramatically when we were seated and met our server Sherryle. She was lovely, friendly, helpful and was really sweet to our kids. She is definitely the saving grace of this restaurant!

Avinash is super helpful! He helped us sort out ordering on the app and gave us recommendations for drinks nearby. Super thankful we had him as a server :)

We regularly use this Pizza Hut with our school groups. George made this particular trip incredibly enjoyable and no request was too large. The children had a fantastic experience. Thank you.

Sherrylee served us, a very kind, professional and attentive girl.

Served by Sherrylee, very pleasant waitress

Sarved by sherrylee. Lovely customer service 🥇

SHERRYLEE she is the best. She help us to find out best pizza deal for us. And she gives good service to us. Lots of love from London. See you soon ✌🏻

They are absolutely disrespectful to their customers. An elderly man was speaking, but even he didn’t seem to understand what he was saying. We asked about an item on the online menu, and they told us five times that they didn’t have it — yet when you place an order online, this exact location shows up. Their behavior was definitely discriminatory. When the manager showed up, suddenly they started saying, “Oh yes, we do have that menu item.” This was the worst Pizza Hut experience I’ve ever had. I strongly recommend avoiding this place.

My experience as a vegan wasnt really good. I ordered the all you can eat buffet but then I was told there wasnt any vegan options in the buffet, neither with pizza, pasta, ice cream nor most of the salad bar. Luckily one nice staff member (shout out to him youre the goat (hes the old bald one)) made me a vegan pizza but I couldnt enjoy the rest of the buffet and the drinks were plenty but of poor quality. The vegan pizza was ok but nothing mind-blowing. The restaurant was totally overcrowded and thousands of annoying little kids screamed and made the atmosphere uncomfortable. All tables were extremely sticky and dirty as those spoiled brats could not eat properly. We didnt have to wait for a table as one was already free, but others right behind us had to wait for what felt like an eternity whilst they awkwardly stood in the entrance. All in all an ok experience if you have kids and no vegans but otherwise I would recommend going elsewhere.

Service is nowhere, selection is complicated and prices are extremely high

It's Pizza Hut, what else can I say? It's a chain, and the food is what it is. We ordered takeout because it's too late to eat there. The BBQ pizza wasn't anything special, the pepperoni was average, and the margherita was pretty bad. On the waiter's recommendation, we ordered a combo that was cheaper and came with more options. We also had onion rings, garlic bread (which was toast with oil and garlic), and a 7UP. It's fine to have an option for a late lunch.

No. The food is way too expensive! The service is slow and the food isn't good either. The pizzas are way too small for that price. Plus, you can only pay by card. Most orders aren't delivered. I have to honestly say I've never been so disappointed with a restaurant! I'll never go to Pizza Hut again!

During our visit in December, this was conveniently located close to the hotel. They had late hours and glad they were open when we were wrapping up a long day. Service was friendly from our server and hostess. A good late night option.

Typical fast food franchise. You know what you're getting so don't expect extraordinary pizzas.

Stay away from the chicken wings - disgusting and had to send them back and come on £30 for a pizza 🍕 😐

Again the food was very close to being cold for a second time when ordering. This is becoming a habit from this Pizza Hut and it doesn’t look like it will change any time soon

Came here last Wednesday for a birthday meal with my daughter. She’s a fussy eater but our server Phoenix was so helpful gave great advice on what to order and made sure my daughter had the best birthday experience! Thank you so much Phoenix you made my little girls day! Can’t wait to come back!

Great service, pizza was freshly cooked and there is unlimited salad here.

I came here last Wednesday with my elderly granddad who has a lot of dietary requirements along with myself and our server, Phoenix, was very compassionate and made sure to ask all the right questions to ensure we enjoy our meal safely. She was very attentive and polite, will definitely be back to this restaurant! Thanks a lot Phoenix :)

All in all the greatest impudence!!! We were on vacation and thought a little snack while having pizza would be nice In the end, the ambience was completely ruined - the waitress was just as unfriendly as the appearance of the restaurant. We then each ordered a pizza that cost each of us €30, which made no sense given the size and the impossible taste There was also a very unappetizing looking “free” salad bar Not recommended!!!unfortunately you can't give 0 stars

The waiters, cooks and reception are very good at what they do. I saw the waiter sit down and talk an elderly couple through the whole menu. Very thoughtful and kind of him. The cook took time to set aside some garlic bread just for us and brought it straight to the table. All in all a lovely branch with lovely people. Please keep on doing what you are doing! You deserve everything!

Food was good but for me too expensive

Today was a blast at Pizza Hut in North Bridge! Phoenix was really amazing! She made sure everything was perfect and went above and beyond to make our experience enjoyable. It's rare to find someone so dedicated to great service. She definitely deserves a shoutout for her kindness and attentiveness!

I visited Pizza Hut North Bridge today and I must say, it was an amazing experience! The atmosphere had such great vibes, and the food was exceptional. I want to give a big shoutout to Phoenix; she was incredibly attentive and helpful throughout my visit. Her service truly made a difference! I can't wait to come back again soon!

Nancy is very good! This waiter is so nice! Very good, the service is also very good. If you want to leave a tip, please say no, just leave a good review. Thank you even if you can speak Chinese.

Came here with my Polish in-laws. It wasn't too busy thankfully, meant there was less noise so I could try and translate for them. It was quite slow service. And there was plenty missing from the salad station. I had to wait for ages to find a staff member to ask for ice-cream bowls too. The pizza was decent though. Everything else was quite mediocre. Definitely the place was short staffed. Wouldn't come back, but wasn't the worst experience I've ever had.

I was in pizza hut enjoying a Pizza buffet with a good nice pleasent atmosphere I had Phoenix our waitress that was great and made our dining much more enjoyable with her great pleasent lovely smiling energy making Pizza hut much enjoyable where we enjoyed the food beyond its as we loved this experience especially for a birthday thank you again Phoenix much appreciated x

It was a great experiences. I've never seen all you can eat pizza so i was shocked by it. An the pricing is very reasonable. 13.99£ for all you can eat pizza /pasta + salad bar is great deal if you consider that you are in the center of the Edinburg. Paying by the Qr code is also very useful. Overall the experience was great and the waitress was very kind and helpful. 5/5 ( Photo: if you pay 17.99£ instead of 13.99 u get a refillable cup and you can make this baggin ice cream).

We had a fun time there as a group, with the usual Pizza hut fast food experience but very friendly and funny service. Handily located in central Edinburgh.

Georgie “ best guyy! Amazing humour so friendly 10/10 for everything

Thank you GeorgeT for being so kind.

GeorgeT was great and patient. Kudos to him from Saudi Arabia.

Wonderful food and service. There was a strange guy shouting, "Phoenix, what does I'm about to blow a gas mean?" My kid's still quote it now. Great time.

good pizza and great staff, Agnes was very helpful x

Don’t go here! Order wasn’t right. Indian manager was very rude and wouldn’t give us the salad bar even though we were entitled. Paid £43 for a small pizza with 3 toppings. Never going back

Across the street from the Hilton, the staff was super nice. They offer a buffet all you can eat pizza, pasta and salad bar for lunch or a free salad bar with a pizza purchase.

Awesome pizza!! Great chips!! Great service!! A+++

No food turned up so bad I will never use pizza hunt ever again

Really friendly staff! Great food! Nice relaxed atmosphere! Good for nut allergies too! Phoenix and Robert were awesome and friendly!

Great pizza, great customer service, I’d definitely come back to this Pizza Hut :)

Walked in and immediately welcomed by George, who was both funny and helpful, made sure everything was all right and got me some very tasty pizza. Great with the menu and made sure I got my money worth!

Pizza arrived cold and delivery took far too long for just an individual pizza, overall disappointed.

Loved the service provide by Daniel. Nd great atmosphere. Thank u.

Absolutely awful. Cold burnt pizza. Awful service

Very helpful staff and good value for money. Pizza buffet is an awesome idea 👌

10/10 customer service, especially the charismatic bald guy with the sexy beard. Tim.

Buffets. Salad. Pizzas. Frozen. Refile

We went to a Pizza Hut again years ago. Unfortunately we were disappointed. We chose the all-in buffet and despite the restaurant being full, the buffet pizzas were Margarita and Margarita. The other variants were too sparse and when they came you had to be quick. Here you should allocate things differently in order not to disappoint the guests. The Pepsi drinks also tasted strangely like sweetener, which you are welcome to choose, then it should be labeled as such on the dispenser. The salad buffet was also manageable and the dressings weren't that tasty. The recipes should be improved and, above all, not all of them should be so greasy. The service is rather non-existent. In today's concept, you order and pay for everything yourself and are only given a glass and a bowl. Not bad, but unfortunately it also makes it somehow more impersonal. More warmth and comfort would be better, but overall it remains a disappointing experience in all respects.

Pizza was ok but nothing special. Ordering via the app was a pain and time consuming. Service .well someone carried our pizzas from the kitchen to our table🤣

We went in for lunch. It was not too long to wait for a table. Once we were seated we were told to order off the app. We explained we just wanted the lunch time buffet, but again told to order off the app. I personally think it is a rubbish way to order food in a sit down restaurant. Once we did get sorted and went up to get some pizza the choice was rubbish. It was really only margarita or pepperoni. We thought there might have been more choice than that. The only good thing about the lunch was the ice cream for dessert. I like pizza Hut, but this experience was not as good as I would expect.

The treatment was very bad. The short worker stopped at the door and he did not allow us to enter or sit down. We asked for takeaway, but we ordered at the door. His style was very provocative. The world was looking at us. We were homeless. I wanted to go out, but the people with me were hungry and insisted on pizza. An experience that will not be repeated. It was unnatural and racist, and I told him. With your values, he said ok 😅 provocative in a way

The service is great. The nice gentleman explained everything well to us. There are various menu deals! Very suitable for children! Simply great!

Great service late at night for a solo traveller

Guy who received us was very kind to explain us how it works more than once, so staff are amazing

Just avoid. Crap pizza, crap service, crap atmosphere.

Came her today for a treat why in Edinburgh I don't eat meat every time I went up there was hardly any food on the buffet I asked twice the lady just said they were busy but if your busy then you should keep toping the pizza up. Very disappointed

A scam like a cathedral. We have been all over Scotland in expensive restaurants and we have paid less than here while eating more and better. The pizzas are exorbitantly expensive. It can't be that a palm-sized pizza costs £17. They treated us well but the place and food were not at all recommended.

'What is this, a pizza for ants?'

Food never turned up, phoned restaurant and couldn’t help. Food is now freezing and having to order more food. Poor service and awful service

Busy Pizza Hut in Edinburgh - my first time in Edinburgh too. I really loved the positive energy of the staff. Always ensuring all is well. The variety of options available. Overall service and experience was great!

Very good place to make a pizza. Free salad and unlimited drink

Food was what you expect from a fast food place, but the prize was way higher than expected. Staff got us seating but did not say good buy, or provide any other interaction. The soda machine uses the water from the city, so a distinct chlorine taste is included. Taking the price into consideration, I would recommend any other restaurant nearby.

Delivery drivers clearly struggle reading maps/sat nav.

driver got lost, phoned me for instructions and then blocked my number and marked it as delivered

Missing dips , ordered 2 of them .

Located a few dozen meters from the Royal Mile, contrary to what I expected from a fast food chain, the pizza was really good and digestible. Fast and helpful service. To drink it is refill free, therefore economical. Average account.

Very good service, very good pizza. And because of the hours it is good since everything usually closes early and is open until 11 p.m.

I waited for over an hour for the food

Great service and the pizza was awesome.. great seasoning, perfectly cooked and 1 very happy customer

I was able to get a full tasty meal between Edinburgh Fringe shows with minimum of fuss and delay. The meal deal I choose was good value an d include a discount for the alcoholic drink I chose.

Very poor service. Obliged the “please wait to be seated” and was left waiting 10 minutes along with another group before giving up. Several times staff walked past, but didn’t even acknowledge we were waiting. Two large groups came in after us and just seated themselves.

Locals and Visitors beware!! Do not use this Pizza Hut branch during the Edinburgh Fringe Festival, they have pushed their prices up by £7 per large pizza, that's a 32-33% increase! This is shameful, exploiting local and visitors alike, I will never go to this branch again, ever.....

The prices have gone crazy. 18£ for a normal Pizza Hut pan pizza. One day earlier I went to a really good Indian restaurant nearby and paid nearly the same. The pizza itself is as you know it. So surely not worth the money you would spend at a serious a la carte restaurant. Ordering using the mobile is okay.

We were immediately informed that ordering food can only be done via the app. I tried to install the app with a QR code on the table, but the camera didn't read the code. Unfortunately, it is not possible to order otherwise. And we just wanted to go in, eat quickly, move on. So we went hungry to another place. Three stars only for the information from the manager, because I cannot give more for the lack of some relatively normal service.

overpriced pizza 13 £ for a mini pizza

Pizza Hut dine in will close soon if they continue like this.

Decent pizza and good service. Don't like the order at the table with your phone thing tho

It’s been a worse experience for us. Drink is not pure, taste like mix of tap water and soft drinks, chips is not fresh.

Terrible pizza even for fast food standards. Literally inedible, save your money

??? We tried two of these restaurants and neither accepted cash!

No garlic dip I was told to fill a jar of garlic with my a$$ by dispensing waiter

I left my home and country to enjoy this place this food shavk really upset me , jack “bob” lutrell of vicarstown was very upset to find his crust very soft and floppy He was up set to find the gatlic sauce missing and bot replaced, price was over exspensive for brutual food

We went into have half pepperoni and half margerita.The pizza was terrible and taisted like it had been frozen.The cheesy bites where scorching hot and nearly burnt my mouth.The waiter said that we preferred people to pay first and then get the food.We think this was so you couldnt complain.Avoid this pizza hut.

All automated service. Food was typical pizza hut.

They make it really hard to order

Pizza is way too small and overpriced. Do they want me to starve or what

Pizza Hut in Edinburgh is a fantastic spot for a fun and delicious family meal! 🍕✨ We recently visited and were impressed by the friendly atmosphere and great service. The restaurant is spacious and welcoming, making it a perfect place to relax and enjoy some tasty pizza.The menu offers a wide variety of options, from classic favorites to exciting new flavors. The kids loved the chance to customize their own pizzas, and the salad bar was a hit with everyone. 🥗🍕 We also tried some of their delicious sides and desserts, which were the perfect complement to our meal. The staff were attentive and ensured that we had everything we needed, making our dining experience even more enjoyable. The food was served hot and fresh, and the quality was consistently excellent. Whether you're in the mood for a quick lunch or a leisurely dinner, Pizza Hut in Edinburgh delivers on all fronts. It's a great place to gather with family and friends for a satisfying meal. Highly recommended! 🌟👨‍👩‍👧‍👦#PizzaHut #EdinburghEats #FamilyDining #PizzaLovers

Nice very spacious food outlet wirh lovely ambience very friendly staff.

Got there at 9:10 they close at 10- would not seat us. Lady was rude.

Hmm, we waited about 10 minutes until we were assigned a seat as if we were in a star restaurant. Food was below average. Ambience was rather dingy.

Service glacially slow. Food so-so. Not enough staff for a lunchtime rush.

I had a wonderful experience at Pizza Hut! Despite my limited English, the staff was incredibly helpful and friendly. They went out of their way to assist me, and I truly appreciate their kindness. The pizza was delicious, and the service was excellent. Thank you to the entire team for making my visit memorable!

Very small restaurant, super overpriced and not much better in taste than elsewhere for less money.

Fantastic food was still hot when arrived!

Customer service delivered by staff (Sonia). Very attentive, made me feel like I should be there, and I wasn't just a bothersome tourist. She even was amazed I remembered her name when I came back later with friend. Was definitely the service and speed of order. Even going above and beyond to assist in ordering.

Loved having the refillable salad bowl and pizza experience - always enjoyed this when first went to Pizza Huts in the 90s. Haven't been to any pizza restaurants for several years, and still good as I remember it.