Pizza Hut Restaurants in Greenwich

I got the food delivered. The pizza was cold & not even good. Way too expensive for what it. Like insanely expensive.

Can't fault the food. Cheesy bites pizza was dee-lish. Service was atrocious. A clunky QR code journey. Staff unwilling to help customise order. Had to ask for cutlery and glasses for drinks. And of course the Garlic bread with cheese came out after the pizza! Whhhyyy?! And it's a real proverbial 'taking the ----' that the QR code customer journey prompts you to tip before the service. Which was poor for me.

Service too slow, look like a Indian pizza!

The manager (Ahmed) delivered very good customer service to me and my mother. He was very attentive, he took instructions well and was very caring of all the customers who were in the restaurant at the time. Additionally, He was kind enough to help me wish my mum a happy birthday by lighting a candle on her dessert and singing happy birthday to her. Sublime!

Very friendly staff, would come again, salads a bit boring.

We went to celebrate my Sons 11th bday, there was 8+ of us. The staff were very understanding as the boys were very hyper and messy, However the staff were very attentive and helpful. The food was perfectly fine, to the usual standard. I had to write this review. Thank you so much.

Went in on Wednesday around after 12, and met Sam. He gave one of the best customer service experience I've had in London. The food was amazing the place was clean and very inviting will definitely be back. SAM well done for all your hard work.

Food was great thanks 😊also the staff was very kind

Buffet was good value for money, premises were clean and neat, Food laid out well and constantly replaced, so we wanted for nothing. Everything worked well. Sam who welcomed us as we arrived was brilliant. Funny, attentive to our needs throughout the entire visit. Left with a full belly and a smile on my face thanks to him.

Everything was great! Food, price and atmosphere. From the second we walked in the door to leaving. Was a great experience!

This is hands down the dirtiest restaurant I've ever visited. The service was appalling, and the staff seemed uninterested in providing a decent experience. The salad bar looked absolutely revolting. Honestly, this location shouldn't be associated with the Pizza Hut brand at all. We're now going out of our way to find a different Pizza Hut because this one is just too dirty to tolerate.

The seating arrangement, the customer service, the food were all great. The music was also good. It was relaxed and lovely experience and we left with good memories after celebrating daughters GCSE results. A particular member of staff was friendly and attentive and made our visit all the more better. Thanks

Ordering online allows more time to chose what to have and not feel rushed like you do when it’s table service. The online experience allows the whole family to choose by themselves and not try to remember what they wanted when the server finally arrives

The nuggets were awful and dry and the portions of everything was so small for the price! All my food was also cold.

Missing my side & can only submit refund for full meal deal

If you go when there is no specials on, it is eye wateringly expensive! Confusion if salad is free as a side (I think it is), because there is the option to pay for a salad main on the menu?

Dirtiest restaurant I’ve ever dined in. Food caked onto the seats, all booths were sticky and food bits were all over the floor, table and by the window. Where I sat I could see pizza toppings by the ledge near the window. The plates initially given to me had food bits stuck on them, and when I asked for a glass for water there was a red lipstick stain on it. Clearly nothing had been washed properly and I was very grossed out by their unwashed cutlery. Floor was sticky and the bathroom was a disgrace as well, it felt super unsanitary. Food is okay, pretty standard although the pizzas were a little oilier than normal. I would only get their pizzas fresh, the buffet ones looked very dry and unappetising as well as the staleness of the salad. Had a dessert but the quality wasn’t great either, I’d skip it. Disappointing and dirty experience, if you shut your eyes and pretend you can’t feel the sticky floor and food waste everywhere, then come here!

We ordered a pizza via uber eats this evening and the dough was raw! Uber eats said we can only contact the restaurant directly so here we are. It is the worst pizza ever how could the quality control being so bad. Supposed to be a nice evening enjoying pizza and watching a movie but it turned out like this. Half baked and the inside dough was raw…

The salad bar was well stocked and clean. Our glasses came over quickly, as did our main meal. The food was very hot and tasty. The staff were very helpful and friendly.

Have been comming here since I was a kid. Came here for my 15th birthday and because of the pouring rain me and my mum were their first customers today lol. The manager is super nice and even let us pick which pizzas to put on the buffet and even brought me my own personal pan pizza! Im really happy and it honestly made my day. A lot of the reviews here always are low but I had a great time today.

Good place for a meal, especially when paired with a trip to the cinema.

Everything worked well. It was a good experience. From how me and my goddaughter were welcomed to how the food came over and how polite she was. It was a good experience.

I rarely leave reviews but last night (28/06/24), me and my partner went on date night for the first time in a while and we thought we would choose somewhere simplistic without hassle and went Pizza Hut before our movie. The waiter was so good to make us laugh, move us to better seats and engage in genuine conversation. I could also see them putting the same effort in with customers around them. I know how tiring repetition in restaurants can be but it meant a lot. Thankyou

Buffet deal not included drink in same price that's ridiculous not gonna back anymore ! If you buy deal package it's should be said drinks included

Portion size for cookie dough has decreased significantly. Waste of money, never again!

the waiter who showed us in lacked alot of basic human manners and was rude and ignored our goodbye and thanks after we left the restaurant and was very pressing on the fact if we had finished eating as if he was rushing me.

Was not happy paid a lot for food,open box food is cold chips are under cooked pizza was cold so not happy

my food arrived stone cold, I had to reheat it thoroughly.

Had a fantastic time at Pizza Hut Greenwich. The service was above and beyond, Tariq was very attentive and friendly. Very easy to order and the buffet was delicious! Took me back to childhood.

Don’t eat pizza from here, they don’t know how to make it properly tasted awful and undercooked. Worst pizza in my life

Came for the Buffet and got exactly what we wanted, good pizza, drinks and ice cream. Staff very attentive, they asked which pizza was my favourite that wasn’t there and then got the kitchen to make it straight away. Lovely experience.

We always go here as a family and really enjoy it. Normally go for the lunch buffet. Never any issues and staff seem friendly. We always enjoy it

Super nice service. Wasn't expecting that

The service was so good and the pizza was fabulous as always. I honestly don’t believe these negative reviews. Toilet was clean as well.

Staff were very helpful. Ideal if heading to o2 and not booked a restaurant as only a short bus ride way.

Bit disappointed with buffet experience! Got seated, told to order online only, my man paid but they got quiet aggressive saying it hadn't gone through, but on his phone it said paid! Treated us like criminals, then we went up to get salad, it was OK, the pasta was more stewed than I've ever tasted and was warm at best, the choice of pizza was dire! There was dry garlic bread sticks, and 4 pizzas all with 1 or 2 slices! The thin Margaretta was Rock hard and totally like card board, then the pizzas came up, ham and pineapple, barely, and vegi pizza, that was the only decent one there, but being a meat eater I would have liked a choice and 4 pizzas? Not enough at all, didn't go up for seconds and wouldn't go again!! 😒

This branch was not too busy at the time I attended so service was quick and easy. Ordering from the table via the scanner app was convenient . Easy access to the salad cart during the short wait for our food to arrive.

Nice food salad bar was fall and seemed clean. Waitress could of been happier service was fast

Yeah not sure why there’s so many reviews on here about rude staff. They were great with us. Bubbly and actually dead funny. Only thing is the pizza. Honestly was the world’s greasiest pizza. Had to use all our tissue to dab the top. Then more tissue to physically dry the bottom of the pizza but fully dripping. Apart from that. Good experience

Friendly helpful staff. Always a good experience

Staff are great. Food is always hot

Helpful and friendly staff... Willing to help with the app order. The kids enjoyed their meal, they had fun... I enjoyed my meal as well.. it's a nice place 😀

5* and this is only because of Richard! From the moment we walked in Richard (Greenwich) was on point. He brought things out for the kids and really made sure we got what we needed. When our players were empty he immediately took them away! He was smiley and pleasant to all that walked into the restaurant. Thanks so much Richard you really did an amazing job!

Had to laugh at the loss of business caused by their stupid QR code menu. A family from Europe arrived and had no idea how to order no staff helped them so after 15 minutes they left along with their money. I myself hate ordering on QR code menus so have stopped going as much as I used too

Avoid this place , we went in the afternoon. We ordered a family menu . The pizza tasted bland and no flavour ( the sort of taste when you ramp Down on ingredients) . They did not give all the items that we ordered even after reminding !

Deal ordered! With drinks and salad included. Was OK! A bit cold at the entrance!

Actually Very Good. No issues Great Pizza. Thank you

Don't come unless you are prepared to wait at least an hour for your food! Whilst the pizza was fine, and salad was as expected. The service was extremely slow, though they are classed as 'fast food'. There was no mention before we sat down that there would be a wait, and it was so slow we had to have our dessert to take away. Which they also got wrong, providing the wrong cookie and a brownie I didn't order. The only way of apology was an offer of a discount on the next visit. The manager's reason they were short staffed. However, this offer was redundant as I will not be visiting again. I have been to this restaurant before and it was great, however never again and not worth the money.

I really recommend and I love the food.

Good vegan options, very fast service, friendly waiter. Please bring apples back to the salad bar though.

Waited like 20mins for a cookie dough, the service is really slow and the portions are so little for the price. Also the food isnt as yummy

Food was great, services was great, really attentive. Only criticism would be the toppings for the ice cream, not alot of choices and the sprinkles were a bit crunchy. Thank you

The fries where dried, the garlic bread was cold and had cheese just slapped on wasn't melted or hot, we ordered one pizza for pack and requested if they can make the pizza at the end off the meal before leaving but they made the pizza we ordered to go at the same time as our main pizza and food and had that pizza waiting in a box for an hour which made the pizza cold and soggy, the service was bad had to wait 30 mins before someone would come to pick our food up and bring out the desserts we had to go and ask someone if we could have our dessert now wasn't impressed with the service or the food quality from pizza hut

The buffet pizza was not very hot. Then when it got busy, the cook wasn't keeping the buffet topped up for a while. The manager served you well initially but you have the feeling he doesn't like his job. He wasn't too concerned about customer satisfaction. For the money, it was ok. Not great though. £15.99 buffet for pizza, pasta, salad, unlimited drinks and ice cream factory.

Over price Just for two pizza Tables were sticky. Plus, the floor bathroom was a shambles. Members of staff did not know what they are doing. Waitin Twenty-five minutes Just for starters Chicken wings And garlic bread Or shall I say a roll with cheese on? Don't get me started with the salad. What a joke Good job it's free if you'd like to say it is

Tried after a long time. Not the best but alright.

Great visit to Pizza Hut today for a birthday celebration. Wonderful service! Even provided a little birthday surprise dessert for my child. Thank you!

We went there for a birthday party 20+ people. We had an amazing experience. The Service was exceptionally well. Food was cooked to perfection. The kids absolutely loved the ice-cream factory

It was quiet, crew were there if needed, one guy was very cheery, seemed as if it was smooth-running.

Super friendly and welcoming place with good food and outstanding service.

Very helpful very welcoming lovely food

I had a good meal and the owner was professional and caring :)

I enjoyed my time over here especially on my first date everyone was nice the food was great best experience 😁

We were welcomed in and everything was clearly explained. The food came out in a timely manner and it was delicious. No complaints. Would come again.

The member of staff who seated us was very nice and friendly, and knew the best place to seat my partner who uses a wheelchair. Food was good too!

The staff were absolutely wonderful so kind and polite and went above and beyond to ensure me and my family had a wonderful meal. This restaurant is the best Pizza Hut we have visited in the whole of south east London

Pizza box was held sideways, the pizza is not edible

The staff are always friendly and there is always great music playing on their sound system. We come back regulally

Amazing service and the food was super good & tasty… highly recommend 🙌🏾🙌🏾☺️

Food was delicious as usual. Customer service was excellent. Staff were polite,patient and helpful with us as we were not familiar with the ordering on your phone using the QR CODE.

Tarit is a lovely manager who has been really welcoming. The food and atmosphere was lovely. Really enjoyed the time out with my husband.

Lovely place to chill and have a delicious meal

Been coming here for years. Always friendly staff and great pizza 🍕

I Think the service was very good and they were very helpful. I think it is very Nice to see the owner helping and serving people - it’s not a lot of places you see that

Tariq was amazing great customer service and food

Amazing staff, very attentive and can't do enough for you. Extremely delicious, hot food. Clean restaurant, good ambiance

Very accommodating and helpful. Didn't feel rushed, pizza was lovely.

Great food and service - especially with regards to our allergies!

sooo good! food was delicious salad bar full and people are so nice! def coming back

Everything was explained. It was clean and the staff were very friendly. Food was lovely

Been to many pizza huts but this particular one is by far the best. Appreciate all staff and management. Thank you.

The host was very informative and welcoming

Lovely service and really cool Google review card (you just tap it and it’s magic). Great food too

It's OK, I'd be cautious to return here as a non-binary identifying person because staff members repeatedly called me "ma'am" or "madam" second time around the team member didn't appear to care, that's how I feel about their reaction and attitude. I feel they all need educating big time on inclusitivity for non traditional identifying folk such as non-binary and non-conforming folk (so the toilets still say ladies and gents, very uncomfortable for me) and the attitude of staff members such as the 'ma'am, madam and sir" usage If these things improved big time I'd happily update my review. Felt quite uncomfortable.

food arrived cold!! :( delivery driver 'got lost' even though i give specific location details, also their communication wasn't great so trying to liaise was extremely difficult

Pizza Hut has lost its early day splendour. Too many other restaurants are doing pizzas 100x better.

Overpriced and no dips! But pizzas are decent

Garlic bread way over cooked like a biscuits snaps and cold chicken cold.

Really good pizza and great service. Also it's a plus to have salads and drinks to refill when you want, that's a huge advantage. I would definitely go back!

The best Pizza Hut in London. The pepperoni pan pizza with extra cheese we had was superbly baked with delicious crust and super fluffy risen dough. The cookie dough desert was incredibly tasty and baked to perfection. And the salad bar was nice, fresh and full. Service was impeccable and, frankly speaking, unexpected for a venue of this type where you have a high turn over of customers : the staff are very welcoming and genuinely caring for their customers - always with a smile. The restaurant is super clean and constantly being attended to by the waiting staff who either look after you or clean the tables immediately when the guests leave. Definitely coming back!

Wonderful place even with a 3 year old on the go , excellent value for money and nice staff too :)

It was really easy to use the phone to make and pay for the order. The food was hot, fast to arrive and really tasty

I walked in and saw 20 naked black men? Umm hellooooo!? Also it’s not even a hut ‼️‼️‼️ it’s a circle 😤😤 the playlist was very bad and the staff looked like 🤓

The delivery was late and the food was really cold !!!

I really love pizza, I had veggie pizza at this place. This is the worst pizza I had in my life so far , really bad taste. As you can see the picture, I never seen a pizza like uncooked toppings, after the cheese layering they put so many toppings , may be they did a margarita pizza or forget to put toppings which they added at the time of packing. I would never recommend this store.

Food was cold and and cheese one very burnt couldn’t eat and chips were spicy and cold

food was cold .. I wnot t order ever again £40 for cold food ... it's a joke

Lovely buffet lunch, lots of fresh pizza available 😋 staff were friendly

Great pizza hut experience - exactly how it should be! A big group of us went for the buffet and had a great time. Lots of fresh, hot pizza; friendly staff and a cozy atmosphere. The manager(s) were particularly good at making sure the buffet had the varieties we wanted and dealing with some special requests by members of our group.

Buena comida Barra libre de ensaladas y helados y muy buena atención por el camarero (Robert).