Based on 173 opinions finded in 3 websites
Based on 173 opinions finded in 3 websites
Nº 1948 in 2148 in Bristol, City of
Opinions
Items were missing and food was cold
Claire . 2024-10-02
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WHERE IS MY FOOD IT SAYS DELIVERED BUT BEEN WAITING EXTRA 20 minutes
Archie . 2024-09-12
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Really tasty food and great service. Sophie was really helpful and kind! I would highly recommend
Safia Benarous . 2024-08-26
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Friendly staff, accommodating to requests & efficient pickup.
Jack L. Clements . 2024-08-10
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Helpful, flexible and accommodating. An outstanding example of what the Hut can offer.
William Dunn . 2024-08-10
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Pizza has drastically improved over the past month. Great place now! My go to pizza place
Mr. Mayhem . 2024-08-06
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Usually pizza huts are a miss. But this one slaps every time I get it. Best pizza on North street
Pee Pee . 2024-08-04
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I've been ordering off of them for years and was getting mediocre pizzas however with this new management team things have really gotten better. After going in for a collection the guy behind the till made me feel like this was an experience like no other. Loved it
Guj Ffu . 2024-08-04
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Bought a pep feast, pizza looked perfect and was greeted by a very friendly man
Bonsai Boy . 2024-08-03
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Top top customer service, fast and yummy pizza. Kids loved it
Killa Poo . 2024-08-03
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Excellent service by Sophie as always. Food was good and so was the portions.
Lashesbymaryx . 2024-07-26
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Top service and quick. Banging cookie dough
Tom Pinson . 2024-07-26
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Little lady was so lovely for the kind service. She suggested lovely vegetarian options because I don't eat meat. Pizza is the beat. Thank you Sophia!
Kaneez Akhter . 2024-07-22
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Sophie went above and beyond to gey my order right.
Mary Hussain . 2024-07-22
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Unfortunately my order never came when it was supposed to come . It then came up as received. When it didn’t arrive. I rung restaurant to ask where food been delivered to . They said my order still in oven . I then rung again . And was told delivery driver would call me . When delivering food to I can give delivery instructions to my address . It now 25 mins late after final expected time . I still waiting for my order .
Alix . 2024-07-21
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I have had a takeaway from pizza hutt north street service was great and staff was lovely the manager there sophie was very helpfull in telling us good deals pizza was very tasty azwell i would highly recomend pizza hutt north street ❤️
Adeel Khan . 2024-07-19
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Food was really good. The delivery of Food was really fast too. The manager Sophie handle customer really well.
Aqsa Tabish khan . 2024-07-18
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I had a very nice pizza from pizzahut great staff the manager Sophie was very friendly and helpfull.. Great experience the chef made the pizza very professionally it was spot on really enjoyed it.. worth the spend.
Tabish Khan . 2024-07-18
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They were so welcoming and the pizza was amazing
Vinnie Pearce . 2024-07-17
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I was greeted with a warm smile and the man behind the till also greeted my little boy which made him very happy. The pizzas tasted really nice and there was plenty of toppings 😋
dino boss . 2024-07-11
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I was served by Hafsa. Excellent customer service
ola salami . 2024-07-06
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Good Food, Good mood. Thankyou team Bedminster for excellent pizza.
Hafsa Sheikh Farooqi . 2024-07-05
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Hafsa was very helpful and polite. She definitely deserves a raise.
Kimi K . 2024-06-29
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I was served by Hafsa. She found me the best deal on my pchoixe of pizza without me having to agonise over the menu. I ordered a half and half pizza (2 toppings) and was charged £10. Great deal, great service. Thank you Pizza Hut!
Dom Guyot . 2024-06-22
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Very Disappointing!! I bought 2 pizzas and both were poorly prepared. The crust was so dry as in it was cooked days ago. The toppings tasted like it's a week's old. Very disappointed with this kind of service. Would never recommend it to anyone.
Jagan Joseph . 2024-06-22
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Hafsa was super helpful and the pizzas are always the best from here!
Sophie Porter . 2024-06-22
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The staff at this Pizza Hut are very friendly and helpful. Last week I accidentally forgot to switch the cheese out for vegan cheese, and the lady at the counter made me another one free of charge and unprompted.
Adam Weeks . 2024-06-16
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Brilliant service ,ordered from till and pizza came very prompt would come again 👌🏻
Sam Jordan . 2024-06-07
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Good place, Emil is a lovely person. Very kind and welcoming
Ben Goodwin . 2024-04-22
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The service was so so lovely he was so sweet and the food was godly. He even let us do half and half when we couldn't decide and most pizza places nowadays don't do this. All and all lovely chap and a very pleasant pizza experience. 5 stars all around.
Faith Kollár . 2024-04-17
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Ordered a pizza for collection. Pizza was great and the staff were very friendly
Callum Paul . 2024-04-07
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Noman was really friendly and suggested really good deal £10 for a large pizza , pizza was so delicious and customer service was excellent.
Imran Mehrban Vlogz . 2024-04-05
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My go to place to get pizza for dinner. Large pizza at £10 is of amazing value . Always quick preparation and great taste!
Pushkar Jee . 2024-03-29
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I had a good service and food today
Ann Benedict . 2024-03-28
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Staff are polite. Good service and fast delivery
Shaz Pel . 2024-03-28
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Service was fantastic, atmosphere was great and food was tasty as well. Definitely recommend!
Dan JR . 2024-03-28
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Emil was really nice, I called and asked if he could do what I wanted and he made it happen! And it was beyond amazing, I buy from them once a week at least
M Z . 2024-03-18
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Under new management, friendly service, lunch deal (before 4pm) £4.99 for small pizza and wedges, friendly service and good fresh food.
Jermaine Neathey . 2024-03-18
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Very friendly and helpful staff. Tasty pizza. :^)
a baskaya . 2024-03-04
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Food was disgusting everything seemed old including the pizza, it all just had a funny taste basically inedible. Also the women on the phone was unhelpful had to call about 4 times just do get an answer that they don’t actually take payment over the phone. A complete joke of a Pizza Hut where is the management and quality control.
Truest Course . 2024-02-27
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I absolutely love my local pizza shop because they offer the option to customize pizzas to my liking, ensuring each order is a personalized delight. Their commitment to providing tailored pizzas sets them apart, making it a go-to spot for a delicious and unique pizza experience.
D. Lee . 2024-02-05
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Always use this branch and they never let me down . Great customer service , will definitely recommend.
Usman Ali . 2024-01-29
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Ordered through Deliveroo - shocking that they sent this out the kitchen. Burnt to a crisp but stone cold. Dont bother.
Michael Dunn . 2024-01-04
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The pizza was dryed up and the wedges was hard all the way through
Sam . 2023-12-20
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Shocking place. Ordered one pizza and they couldn’t even get that right. Ordered a large supreme and they gave me a large margherita instead and the cheese was missing off two slices. Also took ages. Won’t order from here again
Jasen . 2023-11-19
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Food was cold when arrived and barely had a taste to it at all
Ciaran . 2023-11-18
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Part of my order was missing. Delivery guy said he will be back then I never heard from him. What kind of service is that? Next time they took my money and never delivered my order. I’ve been fighting 2 weeks for my refund. Extremely rude stuff!! Stay away from them!!
Greg Grey . 2023-10-12
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Lots of missing items when ordering. Also has deals like the melt deal which is £9.99 but then it makes you choose a drink which costs an extra £1. So that means you are actually paying £10.99. That wouldn't have been that big of an issue for me but they did not even provide me the drink that I paid an extra £1 for. Would not reccomend ordering food from Pizza hut in the future. Will be sticking to domino's in the future.
Neve . 2023-08-27
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It's a collection point/delivery hub. There is no seating area, so don't expect the salad bar or to be waited on. You can order online and either collect your food or they can deliver for an additional cost. But they do offer a great service. We used the offer of buy two large pizza with a drink, two sides and a dessert for £30.99
nigel abrahams . 2023-08-03
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They dont deliver to my postcode which is 10 minutes away. This is so they can charge you twice the price through deliveroo and ubereats.
Sir Zed . 2023-03-01
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Good food, good people, good experience
Alex Cooper . 2023-02-14
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Ordered pizzas online, got a confirmation e-mail the food never arrived so I've called them to hear the store is closed? Stealing money from their customers and extremely rude staff on the phone. Never again
ihateroses . 2023-01-01
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Went to collect food but was told they had no change available! I Was then asked to go to the nearest shop to ask for change
curtis headley . 2022-12-30
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My order never was delivered. I ended up going to Domino's instead
Teresa . 2022-10-30
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This hut doesn't have any of its own drivers, they outsource it to deliveroo (not that they tell you that in advance). When something goes wrong with your order, they're not able to get in touch with the driver or arrange a redelivery and wouldn't even refund me. When I called, the guy on the phone's only advice was for me to order from another pizza place. I had to wait a week for the head office team to return my money and didn't even get a voucher for my trouble, so I essentially lent them £35 for a week.
Robyn Dean . 2022-10-28
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Didn't deliver the order, and don't pick up the phone
Luis . 2022-10-27
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Enjoyed the whole experience. Food arrived on time and was hot and delicious. Will order here again.
Ruth . 2022-10-26
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They sent 2x potato wedges instead of what we ordered (1x potato wedges & 1x garlic bread)
Liisa . 2022-10-20
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Food arrived fast and hot. Thank you
bajlik1 . 2022-09-11
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Terrible. Ordered pizza over two and a half hours ago, and it’s still not arrived. Manager has told us that the driver ‘probably ate it’. Absolute joke. Avoid at all costs.
Sarah Moore . 2022-09-09
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Will not order again from Pizza Hut as not arrived discussing treatment please return my money
June . 2022-08-13
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DO NOT ORDER Absolute joke of a shop. 2hours after ordering I've had to come to the shop myself. Did not go out for delivery for 1hr 40mins. Shop stopped answering my calls. I get to the shop, woman with a bad attitude tells me I didn't answer he text so she gave up delivering, couldn't find an address on a main road with instructions provided. At time of writing waiting for order to be remade. I intend to get full refund also. Night ruined.
Tom Woodrow . 2022-08-11
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Ordered pizzas and it never arrived!! Tracker stayed at 'being prepared' and never changed. Never answered the phone when calling the restaurant. AVOID LIKE THE PLAGUE.
NathRayner . 2022-06-30
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The food was delivered late, it was cold and not enjoyable and was missing dips
Nadia . 2022-06-22
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First time trying it in the UK- Got a delivery from Pizza Hut. Was quite disappointed, didn't have the usual "Pizza Hut" quality (as in other places). The pizza itself was ok. Chicken wings (BBQ) had a weird taste, didn't like it.
Hannah John . 2022-06-20
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I ordered a Double Pepperoni with extra toppings. The pizza had the extra toppings but no pepperoni. Disappointed.
Mike . 2022-05-27
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Well impressed with the quality of the Pizza and service from Just Eat.
Travis . 2022-05-25
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Drink was incorrect, pizza was poor quality, Mac ‘n’ cheese was decent enough.
Anthony . 2022-04-18
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Finally got ordered to me at 17:00 and it was very cold and soggy
Jack . 2022-04-02
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Asked for BBQ base, didn't get it. Ordered extra dips, didn't get them. It's been a long time since I ordered pizza hut and will likely be the last. Pizza was awful and won't be finished. Absolute waste of money.
Tom . 2022-03-30
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No dips and came stone cold not impressed
Risky . 2022-03-30
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The 2 Asian guys gave me brilliant service saved my cat from getting ran over was very kind and all the staff are very friendly clean food I suggest to order from here weather it’s from burr eats or not
YT_.XoticGhost Kane . 2022-02-22
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The two Asian guys brilliant service nice chat offerd lift home just overall lovely place food ten ten and the the staff called gorgia devondaled has crush and me name=finely
Finley Carrier . 2022-02-22
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Garlic Bread was cold there were very little toppings on pizza the pizza was not cut and food didn’t taste good over priced for the standard of food delivered
Daniel Fear . 2022-02-12
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Apparently, the guys burnt all of the food ordered. £50 worth. It took me to call the restaurant for them to tell me that and then said we will start cooking immediately. This was 2 hours past when I ordered, not good enough.
G . 2021-10-28
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Only ordered 2 itema and 1 of them was missing, pizza not as good as other franchises ive had in recent months and resturant didnt answer when driver called to find out whats going on so had to request refund through app - overall not a great experience
Dave . 2021-10-19
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Took over 2 hours to be delivered £25 for a large pizza Rang to be told it be another 25 mins Awful service
Sophie . 2021-09-24
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Pizza arrived cold, and late. Scant apology from driver. I know it was bank holiday Monday, but why quote delivery times you can't honour? Won't be using again.
Deane . 2021-09-05
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The delivery driver was good and the best part of it. Food was good but dreadful service when phoning and no empathy at been late Richard Case aka The Ghost Challenger
Richard . 2021-08-15
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Wasn't keen on the pizza, expected more and was dissapointed over £20 wasted really.
Sophie . 2021-08-13
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Speedy delivery, food was very tasty. I made an error on the delivery address which was quickly sorted with a phone call, great customer service.
Ryan Avery . 2021-05-18
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I had the loaded nachos, which were a massive disappointment. £6 for some cheesy Doritos with specs of chicken on and a pretty tiny portion at that. Mac n cheese was decent, cookie dough looked anaemic. Delivery speed was good but won’t be ordered again.
Joel . 2021-05-06
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There was a bit of a mix up - but Jason and the team , sorted it quickly and efficiently- many thanks
Adam Moolla . 2021-03-15
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Food was nice and it came early cant really say much bad about it. Looking forward for when thay reopen.
Macaulay . 2021-03-02
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Efficient and quicker than I expected. I appreciate the threat.
Adrián Galices . 2021-02-15
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Where should I start? First of all we paid for garlic dips and even after I called a store they never arrived. We got 3 pizzas, 2 large on regular crust and 1 medium gluten free. I’m not sure what they mean by advertising the medium Gf pizza for £15.99 but it was nothing I expected! I’m not sure if that would be even enough for a kid. I work in the restaurant and used to work in pizza restaurant and I would be ashamed to served it and charge that amount for basically 2 slices.I even called to check, if they didn’t make a mistake on my order. Shame on you Pizza Hut, shame on you! Probably that was our last order from that company.
Monika Wojciechwska . 2021-01-12
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The order came on time, but was incomplete. Sadly this is not the first time. So far haven’t been able to reach them to discuss as their contact number simply rings out.
GGinaMary . 2020-10-02
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2hr waiting time. Only gave 1star cos I had to give something
Michael Inker . 2020-05-07
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Please clear up the rubbish and discarded old fire door you have left in the neighborhoods alleyway, also pass on message to delivery drivers not to blast their music when picking up food. Thanks
joshua davis . 2020-04-06
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The food arrived 40 mins late and no-one in the store answered the phone after multiple calls. Some of the order was also incorrect. Poor service all round.
Calum Buckley . 2020-02-03
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This is the worst pizza place in Bristol. Avoid at all costs. Pizza took almost 2 hours to arrive When it arrived it was burnt to a crisp and black No one answers the phone Pizza Hut complaints line don’t answers either. Total joke
Tim Lock . 2020-01-19
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Just taken my last ever delivery from Pizza Hut North Street after waiting over an hour and a half, only to be handed a cold pizza by an extremely rude delivery driver. When I suggested we shouldn’t have to pay for it he gleefully told me “You already have”. No apology, just a claim that they’re busy. We originally ordered at 4.30pm, hardly prime time! And they wouldn’t answer the phone so we had no idea if the pizza was even coming or not. Unbelievable. DO NOT USE.
Jessica Mills . 2020-01-17
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1 hour 30 mins, still waiting. Tried phoning 7 times and nobody answering. Utter shambles.
Sorl Renal . 2020-01-17
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Food didn't turn up and they wouldnt answer the phone when we tried to find out what happened
Katy Day . 2019-12-23
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Took order and phoned us 3 minutes before delivery was due to say they don't deliver to our address, despite accepting the order online. They then made US phone customer services to get a refund that takes up to 16 days to receive. Seriously, Pizza Hut? No wonder you're going down the hole. Just give up.
Luke Wheeler . 2019-12-20
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If I could give no stars I would turned up a hour late and cold rang 10 times no answer went to the shop they sent our order out a hour late, don't order from here!!
Rebecca Lee . 2019-11-29
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Good points: Food was on time. Order was complete. Delivery driver was friendly and followed the instructions to call on arrival. Bad points: Both parts of the order were undercooked. If it had been in the oven another two minutes it'd have been a perfect order.
Zebra Stripes . 2019-11-27
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2 weeks in a row it's been late and cold. This week's was over an hour late cold no answer from shop and online customer services are awful. Avoid at all cost. Will never use again
dx27 . 2019-11-22
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Utterly terrible. Ordered pizza nearly 2 hours and still no sign. No comms from Pizza Hut. Chargeback imminent. How they are still able to run a business based on this and the comments I've seen below. Wish I had checked Google reviews before ordering. Never ordering from pizza hut again
Luke Regan . 2019-11-15
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dont bother even looking at the estimated delivery time, if it arrives ( a big if ), it will be at LEAST 1 hour 45 minutes
Jared Davies . 2019-11-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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14 Opinions
Wow where to start, my experience of source cafe on priory road was more broken promises than the last 14 years of a Tory government. Strange vibe, strange people, guard their provisions with an intensity that is unmatched and as a result I advise that you guard your own hope and dream. Stay safe out there, avoid Source Cafe