Based on 188 opinions finded in 2 websites
Based on 188 opinions finded in 2 websites
Nº 1947 in 2148 in Bristol, City of
Opinions
Great experience very nice pizza
rans . 2024-09-17
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Great food and great customer service
pontiac bandit . 2024-09-17
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Would never order from here again pizza was dripped in oil , flat pizza the base felt like it had been thrown in a fryer was absolutely horrendous do not order from here
Jay Shelby . 2024-08-15
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Lovely service, great food, was served by Alexa who was excellent!
Ben Townsend . 2024-07-05
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Very nice staff and food tastes amazing 10/10
Gabriel Rosol . 2024-07-02
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Amazing food and brilliant service
zxlytevids 1 . 2024-07-02
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Great customer service, polite and great food. Quick delivery. Gave 2 free dips to! Thank you
Courtney Manning . 2024-06-30
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Alexia was amazing! After I messed up more collection order online she was kind enough to remake the pizza for me 👌🏾
Elevated Performance . 2024-06-25
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First time me and my partner decided to try Pizza Hut (spoiler - Never again)Pizza delivered 15 minutes later(not big problem but still), we ordered 2 halves of a large pizza. it looked like medium in Dominos. Taste: one side with chicken, cheese, peppers, mushrooms was insipid taste, not crispy base, not fresh. Second half with fries was very salty. Without any extra souce. We also ordered chicken strips(not crispy, almost cold) My partner had upset stomach all night (can not say 100% because of pizza), but we did not eat for dinner nothing else. Very disappointed. I do not recommend 👎🏻
Brave Ukraine . 2024-05-02
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Highly recommend, lovely food the stuff was very helpful .
Ionut Mihai . 2024-04-08
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Lots of posters for online only deals, gotten quite expensive now but the pepperoni melt was good
Andrew Peter Cowen (APC999!!!) . 2024-04-07
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Brilliant service something went wrong they contacted us straight away sorted out wokenly say brilliant service thank you so much
Lee Whiltshire . 2024-03-28
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Alexandra was very helpful and very polite to me, definitely coming back here.
Emma Jones . 2024-03-25
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Very good food and nice staff 🤩
Bianca Banica . 2024-03-22
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Good location bc it's near to me. And ordering is Depending on time can be a 15-30 minute wait which is honnestly suprising in a good way. Comparing to other company's and larger branches pizza hut this one does well. The takeout part is to no surprise its a exact on the menu and the amount of food is perfect. Food is always perfect temperature and have ordered different sizes pizzas on multiple occasions.
Lianna Sinchioco . 2024-03-22
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I had a nuce meal tonight. The services was great and staff verry helpfull. Great taste. Thank you for your help guys!
Adrian Ionut . 2024-03-22
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Very nice staff and clean location
Danut Saba . 2024-03-10
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Really good pizza , very friendly staff one of the best places i've ordered pizza from.
Natalia Ciorna . 2024-03-10
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I've ordered collection several times from here now, and it's always been correct, on time and delicious. The staff are friendly, and there's free parking conveniently nearby. My one suggestion would be to have some sort of doorbell to let the staff know when a customer has arrived.
David S . 2024-03-03
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What's wrong because the company says it's open until 11 pm but if you arrive at 10:30 you can't place an order there? What's the reason for staying open until 11? They only accept orders from Deliveroo, that's how they do it and for a driver to pick up your order.
Bruno Vinicius . 2024-02-21
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Great service came on time, food was delicious! Would recommend
Isatou Sowe . 2024-02-18
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The delivery was made on time and the staff is very friendly, I have nothing to comment. I fully recommend!
Mădălina Irina POPESCU . 2024-02-03
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Great service and friendly staff. I had an amazing experience and food was really tasty.
Mihai Petreanu . 2024-02-02
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Staff really friendly and helpful . I got a delivery tonight and it came in less than 40 min . Pizza is delicious! Always ordering from here
Let’s laugh together . 2024-01-28
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The food arrived about 40-45 minutes, but was very hot and tasty. I would definitely order again
Claudiu Precup . 2024-01-28
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Have been getting lunch from here for a while now. Always the food is hot, fresh & tasty. Hands down the best lunch spot in Southmead
Tim Peacock . 2024-01-24
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The food was very tasty and very quick delivery
88kachorra . 2024-01-24
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We had a delivery tonight, and everything was delicious. Thank you for your great service. We will be back!
Leonte ionel Petre . 2024-01-19
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The pizza looked amazing and taste was really good. Highly recommended!
Alexandra Ionita . 2024-01-19
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Pizza was amazing and staff very friendly
workout mak. . 2024-01-09
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The lady who worked this evening was very lovely and gave us a great service thank you
rohit philip . 2023-11-24
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Very clean Friendly staff Hot pizza
Jayne Macleod . 2023-10-27
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I live 2 mins away from here. Every time I order from here it takes 2+ hours to come, I call and they are rude. The food arrives freezing & they always say there’s nothing they can do. So bad.
Millie Coupe . 2023-10-13
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After 9 years of not eating at Pizza Hut I was surprised to find out I had not been missing out on anything. Pizza is mediocre, the service doesn’t know what they are doing. When asked for the Melt from the menu the person could not find it in the till, so in the end I gave up buying it. Probably would be as bad as pizza so glad I didn’t spend more money there.
BiT . 2023-06-29
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Pick up mobile order Honestly great experience. Walked in, asked for a pizza, got one 5min earlier than scheduled pick up time, tasted quite good.
Gytis Varnelis . 2023-06-25
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Good food helpful and friendly staff.
Paul Westwell . 2023-04-14
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They took my Money I cannot collected because I leave in other side of Bristol so they can’t delivered to me, no way to take my money back… the website says I can just give them bell to get my refund but they saying they can’t do that… i try 100 times on they website but the website keep crushing… I send manually email to Customer service no body reply… what a scam under the name Pizza Hut… this is the worst experience and money grab I ever experience… shame on you
Morad Djemmali . 2023-03-29
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Great service, food was ready within 10 minutes of ordering and was very tasty!
Jakub Stankiewicz . 2023-03-11
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Staff were nice and polite, the pizza was very good and ready quickly. I will definitely order and eat pizza from this Pizza Hut again!
Megan . 2023-02-18
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NOT RECOMMEND WAT SO EVER, food is vile arrives cold most of the time i was gunna give them another chance but never again! there service is even worse absolutely shocking, the man just hung up on me he was soooooo rude i cnt explain n now im ringing bk to tell him about himself hes not answering which he dnt know i can be another customer and im ringing of another number, my cousin went in not long ago and they called her a fat B**** so she smashed there computer up rightfully so, there just shocking in every way dnt know how they aint bin shut down i havent met one person that has said there food is nice or anything good about them, literally nothing but negative comments, DO NOT GO THERE plz shut them down and put a nice pizza place there its a waste of space literally!
Nicola Roe . 2023-02-07
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Very bad service. Order over an hour in advance. Pizza was 45 minutes late. When I called the restaurant they claim they don't have enough drivers so knew it will be extremely delayed. They didn't notify the costumer because they didn't want us to cancel and order dominos. Quote by seller over the phone: "If I told you I don't have drivers and can't meet your order I would have lost my job". The pizzas and side weren't even warm when it arrived. Of course refusing to issue a partial refund. Will not order from them again and recommend you to do the same.
Nimrod Shoshany . 2023-02-04
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Arrived at 14.30 18/01/23, only the delivery driver on site . He said the manager has gone to the shops and he had just left yeah right,leaving the shop unattended and the phone just ringing. I left at 15.00.
Michael Salmon . 2023-01-18
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Perfect pizza perfect customer service
will nash . 2023-01-13
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Very slow delivery (ordered at 5pm, delivered at 6:50pm after originally stating 30-40mins for delivery). Pizzas were not particularly cooked either and were not crispy
Chris Harbour . 2023-01-06
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Guy shuffled from the back clutching his stomach and backside to serve me, then put his hands over his mouth as if trying not to be sick. Seemed very grumpy and kept telling me how ill he was. Very sorry you’re ill mate but you shouldn’t be serving me and clutching your behind as if I’ve just had diarrhoea when you’re handling my food is disgusting. I’d already paid for it then so wasn’t much I could do but couldn’t bring myself to eat it and won’t be going back
fdfdsfdfdsfdsfdfdss fsfdsfds . 2022-12-31
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Very good service delivery was fast and even found us at the hospital I am really satisfied
Lightandlife Bristol . 2022-10-27
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The server was quick and the pizza was made very nicely!
Monika Nafisa . 2022-07-27
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Pizza and side were top quality!
Madeleine Wilkie . 2022-06-28
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Very fast delivery, friendly driver, hot pizza 5 stars today !
michal markiewicz . 2022-03-06
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A very poor poor customer services to check out operator was very very rude over the phone and he was raising his voice!!!! And he hang up on me!!!!! He doesn’t wanna know,about who he talking to ,Pizza was rubbish as u can see image, should be hot pizza but unfortunately sweet pizza??? Sam who served me ,
Harbh Sin . 2022-01-13
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Rubbish customer service, I ordered pizza in advance few hours and when it was due to arrive they told me they don’t have driver to deliver the pizza, which is really shame. This should be said on the website rather than wasting customer time( poor customer service). I will not be using the southmead beach never again 😗😖
Ubah Osman . 2021-12-03
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One of the pizza wasn't cooked and they didn't add the free dip sauce, also the delivery driver was so rude. He obviously needs to learn manners.
R Ali . 2021-08-12
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Got food poisoning and they didn’t even do anything about it! I called them and emailed them and they said that they “checked their pizzas, they’re all cooked and served properly” ok then so why did I become sick the morning after eating it?
martina babazade . 2021-07-04
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I ordered two pizza's after waiting about hour i got 2 burnt pizza's they send one free pizza for saying its burnt sorry...the free pizza doesn't even cooked well ,no taste or not cutting. When i go to show them as they messed our meal my kids didn't eaten lady on pizza hut said sorry we were busy....if they are busy they could say sorry we can't take orders why sending burn food. Nightmare never try again.
Taran Hayer . 2021-06-18
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THE STAFF ON THE PHONE WAS UNBELIEVABLY RUDE it was a woman on Saturday 24th of April at 22.35
Maria Luz Tremsal . 2021-04-24
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Great pizzas with great n friendly staff
Kev Boyce . 2021-03-16
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Can't fault the food, fast and efficient service and very courteous staff.
Kush Bhatt . 2021-02-05
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Doing some COVID vaccination training nearby and this place delivered free pizza for the entire training staff and students. Gestures like this show everyone is doing their part. Amazing thank you.
jamie partington . 2021-01-31
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Lovely staff and amazing pizzas
ayla payne . 2021-01-31
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Wife called in tonight to grab some pizza from southmead branch to drop to me in, hospital in southmead with Covid. Service and time taken to prepare order was amazing... thanks for great service as always pizza hut southmead.
Jimmy Collins . 2021-01-30
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Great pizzas at affordable price
Arnold van Hoven . 2021-01-16
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2 hours Late delivery on a new year night
Sobia Adale . 2020-12-31
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Found hair in my pizza. Expensive treat that made it impossible to enjoy as was gross. What a shame
Naomi A . 2020-11-13
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This company does not take orders over the phone best I shop elsewhere
Peter Quail . 2020-10-11
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Kids love it quick delivery and always looks good
Andy Whitts . 2020-09-03
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Bought a large pizza 2 sides and a drink and they only sent me the pizza so I called the shop and they said it was my fault and was extremely rude. Won’t be ordering from here again
jed hill . 2020-08-30
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Delivery on time. Pizzas was hot and delicious but the wedges and wings were just warm. We loved the margarita pizza very much.
Tuqa Nabi . 2020-06-07
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Good pizza some good deals. The delivery is always pretty good and on time. The staff in the shop arnt good. You can walk in the shop and be waiting 5 mins for anyone to bother serving you. Too busy chatting out the back. Easier to order online Than on phone
Sasha Clarke . 2020-01-18
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Ordered for delivery. Food arrived 1 hour and 45 minutes after the order was placed. I was told the order would take 25 minutes. I called after an hour and was told they hadn't put it in the oven yet. But it would be 15 minutes. Pizza came luke warm.
Mike C . 2020-01-02
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hygiene is at highest fast and secure deliveries and collections highly recommended pizza lovers
Furkan Tunc . 2019-12-02
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Pizzas are great but deliveries and service from the south mead branch are dismal.
Ken Hayward . 2019-11-13
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Delivery late. Advised short staffed but then why not adjust delivery times? Customer service reporting an issue a farce!
Verity Davidson . 2019-11-02
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A good way to get something to eat, delivered on time and still hot. 👍
John Gardner . 2019-10-25
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Food was perfect, would be a higher score but I booked it to arrive at a specific time for a reason and came 45 minutes early
Gareth pritchard . 2019-10-22
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Always a good way to end your weekend. No cooking
gertrude nyasha mukwenya chimbindi . 2019-10-16
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Poor services long wait and cold when u get home
John Harvey . 2019-09-28
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The food was hot , and the pizza was lovely and fresh .
Ann Allen . 2019-08-03
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Located in the heart of the Southmead area in Bristol, this franchised business has become an accepted part of the business community supplying a variety of freshly prepared fast foods and delivery on request to homes located in a 5/6 mile radius by a team of drivers and bike riders.
Gregory Nelson . 2019-08-03
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Excellent service by manager and staff, had a issue with ordering online - order ended up registering as a collection when the intention was to have the meal delivered. After speaking to a staff member, the manager provided an exceptional service ensuring the order will be delivered. Meal was delivered by the manager. The pizza and side were very good. Would've been five stars, but Pizza Hut needs to fix their online system to prompting the customer if they are making a collection or delivery more clearly.
Zhen . 2019-06-10
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Delivery was prompt and as per order. Hot pizzas and sides
Subramanya Shastry . 2019-06-06
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Nice pizza good deals delivered on time
Paige Golding . 2019-05-21
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Always quick delivery and great tasting pizza.
Drummerboy1978 . 2019-05-11
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Rubbish service. Take ages to delivery, food arrives cold. Due a refund still from when the cancelled my order after receiving my payment for an order.
Niky Stokes . 2019-02-12
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Good quality food at reasonable prices...let down by shabby shop front and unprofessional conduct of staff .. they appear to be oblivious to the fact that everything they say can be heard by customers
Gary . 2018-12-09
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I want even give it one star I had a f****** hair in my pizza as well dirty scabby shop
Des Whatley . 2018-10-16
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Ordered the food and had to wait for two hours. The delivery man was extremely rude and lazy and gave us a ring form his car to come and get it from him. He lied about knocking on the door and had to ask the office if he could bring it back, and when he got here he told us we are lucky we weren't charged twice.
Chris Richards . 2018-10-11
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Best pizza hut in Bristol by far. really like how keen staff are.
Marcus Hilton . 2018-09-30
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It tooks a little bit more time waiting for my order, but it's understandable right now they are short on staff. In exchange i recive one ice cream on the house ! They deserve 5* :)
Marian Dan Calugaru . 2018-06-28
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the stuff was very bad i had to wait for my order more than 30 minutes the music was very loud they couldn't even hear me when I got into the shop
Abed Ghandour . 2018-01-28
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I have been here a few times, very had any problems, they do have seating area, if you wanted to eat in. The staff were friendly, my orders has always been correct, and the food hot. It is clean and tidy, but can get cold in the seating area this time of year. Good value for money, I would recommend .
Henbury Gal Bristol . 2018-01-09
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No bad review from me, bought a pizza it was fantastic, big tasty and faultless. Going there again soon all good.
ZEP0034 . 2017-12-23
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Good base but super salty topping. But I am still a fan of it.
Mohsin Chohan . 2017-12-18
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Left dissapointed on a few occasions. Will not return.
Natalie Price . 2017-12-03
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I ordered a super supreme and it came on time and delivered by a lovely guy with a big smile. The pizza was hot and and tasted amazing! Very happy with my experience 😊
Jess Smith . 2017-11-03
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Excellent service very quick delivery
Aftab Sana . 2017-08-08
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What a farce ordered large pizza and 2 cookie doughs online, had a call 5 mins after to say they had no cookie doughs and would need to call customer service to sort refund. Rung customer service only to be advised it can take up to 16 working days to apply refund to my account!!!! Then pizza arrived cut into 8 not 10 slices, so on the phone again to be told it is the same size they have a new member of staff who cut it wrong!!!!! Really!!! As a regular customer I will not be using them again thank goodness papa johns have started to deliver to my area.
Madison Stone . 2017-07-05
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Took two hours to deliver and was burnt
J essica James . 2016-12-20
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Messed up the order more than once now late wrong order etc I'm a vegie how Cani mess up a cheese&tomaote pizza is beyond me poor customer service telephone manners etc this shops needs new staff/management
kelly brown . 2016-09-30
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Had some friends over order 2large pizzas and 5 sides. Called up as it's 20 minutes after my delivery time to be told it should be with you any minute. Delivery guy turns up and doesn't even take pizza out of the bag himself. Then he didn't check the receipt. I have 2 pizza that I hadn't ordered and 1 side. I then call back to complain that I had the wrong order. He assured me my order would be remade and sent out as soon as the driver got back. No apology, no money back offer. Nothing. Won't be ordering from here again.
Linda Marie Stephens . 2016-09-17
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Not once but twice messed up my order, many of the staff seemed not really with it, one couldn't even remember taking my order when I rang to complain that they delivered me completely the wrong pizza !!! Had to wait over an hour for the wrong pizza. No dinner for me tonight cheers Pizza Hut
Prawn Y . 2016-07-17
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