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2,30

Based on 171 opinions finded in 2 websites

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Nº 1904 in 2155 in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

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Absolutely amazing food. No complaints and service was great. Had a lovely conversation and a great meal!! Ate it all before we could take photos!

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Mia jasmin . 2024-09-05

MORE AT Google

Order didn’t arrive, restaurant didn’t answer the phone.

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Harry Seccombe . 2024-09-05

MORE AT Google

Really bad says open at 11, went at 11:30 and the guy was only just unlocking the door when i asked what time it would be open, he said 1 hour and a half meaning orders would only be ready at 1.

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jack poop . 2024-08-20

MORE AT Google

They have poor customer service. My order was not delivered at all; the delivery man went to the wrong address and then back to the Hut. He told me that some other delivery person would deliver my pizza, and it was 23:00, but no one delivered. I called several times, but no one picked up the next day; when I called, they said it had been delivered, but it was not delivered to me. Then I complained to customer services, and after several emails, they believed me that I hadn't received the order. It was a horrible experience with the Pizza Hut.

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Sadiq Bhanbhro . 2024-08-09

MORE AT Google

You can't eat in .. only take a way and workers there not really happy doing they own that's the way he they talking to the customers 👎

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Chai ‘n’ Chat شاي و شات . 2024-07-18

MORE AT Google

Food never arrived after calling them multiple times. Poor service. People working there so unprofessional. Would not recommend. No value for money.

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Titilia Fisher . 2024-07-02

MORE AT Google

Great pizza and great service. Always fast to make your order and manger James is always happy to help/compensate if anything goes wrong. Would recommend to anyone who enjoys pizza or a feed after a few beers

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Ben McGinley . 2024-06-05

MORE AT Google

This place is a good to go option when I return late after work to get some really good food. The man who attended me named James gave a medium pizza when my order was for small and even gave some extra sauces as well as it wasn't really expected. Really good service.

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aarya lad . 2024-05-31

MORE AT Google

Just left - Super friendly guys and always welcoming!

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Joseph Anderton . 2024-05-26

MORE AT Google

In store manager Mr. James provided excellent service. He is very friendly and welcoming guy. Gave us a very good recommendation for vegetarian pizza and it was awesome.

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aryan koladia . 2024-05-26

MORE AT Google

Very friendly and happening environment created by the manager James. Treated us well and would definitely be coming back.

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Shreya Maniar . 2024-05-26

MORE AT Google

James was such a legend. He gave us the best pizza and a great deal too!

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Isabella Trimborn . 2024-05-18

MORE AT Google

Amazing service and great value for money with their deals! The food was amazing and the gentleman was very kind to throw in a pizza on the house when they ran out of garlic sauce! I highly recommend.

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hanaan khalid . 2024-05-03

MORE AT Google

I’m crazy about cheesy bite pizza.

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Marmar . 2024-05-02

MORE AT Google

Rude staff... Only thing I can say...

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niloofar Poursaeid . 2024-04-30

MORE AT Google

Ordered a pizza at 10.40pm. Called the store who advised that it will be delivered. Received email to say pizza should be with us at 11.15pm. Called at 11.30pm only to be told that the order is for the next day despite having an email to confirm it was for today! I still agreed to have to order today and will wait another 20 mins. I then receive a call to say we have no pan dough and would I be happy with another base. Being involved in franchising and fast food for over 15 years I do understand that issue can happen however it should have been dealt with better. Very dissatisfied.

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Bo Johal . 2024-04-29

MORE AT Google

We had delicious vegetarian supreme pizza

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Rose . 2024-04-19

MORE AT Google

Came here after a night out on west st. Can’t fault the staff for the service they delivered to me and my friend and the food was lovely. Thank you!

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Imogen S . 2024-04-17

MORE AT TripAdvisor

Very delicous pizza with perfect price same as everytime when i am here. I will recommend that for everybody.

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Pat Rick . 2024-04-17

MORE AT Google

The order was quickly served and james took care of all the requests that we had

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Shivani Dabde . 2024-04-17

MORE AT Google

Food cold and dry, side boxes half filled, missing items off order. Refused a refund.

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Rowanmcn . 2024-04-15

MORE AT Google

Ordered food off of Deliveroo and was instantly disgusted at the price however seen reviews of the food being fab so we decided to treat ourselves and give it a go. We ordered 2 large pizzas , 2 sides , a large bottle of Pepsi and several dips . No dips or drinks turned up with our order and the food was god awful ! £70 pounds worth of food and the supposed ‘ hot honey chicken strips’ were gooey and undercooked with a tiny drizzle of hot honey , the macaroni cheese was watery and oily with absolutely no flavour and the pizzas were dry , over cooked and terribly made. Absolutely horrendous food and I wouldn’t recommend to anybody to waste their money. I Imagine the chefs could do with some extra training hours 🤦🏻‍♀️

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Elle M Newsom . 2024-04-14

MORE AT Google

I used this Pizza Hut yesterday, 6/4/24, as a regular customer of this location I can only offer praise for the quality of the good and the service. They are my first choice for takeaway pizza and the only thing that could change that is the ridiculous way Sheffield City Council are trying to exclude vehicles from the town centre. Thanks for a great service! 👍

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Paul Hennessey . 2024-04-07

MORE AT Google

So tasty pizza and garlic bread. Friendly staff.

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Rose . 2024-03-29

MORE AT Google

Excellent service - tasty food, on time and friendly staffs. I received the order ( delivery) from one of the employee of Pizza Hut named Gulfraz (driver)who delivered my order on time and was patient enough to wait for me for 5-10 mins. Very amiable person!

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Prathiksha Sagar . 2024-03-14

MORE AT Google

Pizza I ordered was very undercooked, I had to bake it when I came! Not happy after paying £20.

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Lootylinte . 2024-03-05

MORE AT Google

The food is too good and yummy 😋...must try

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Fizza mehmood . 2024-02-29

MORE AT Google

Went here Saturday. Staff member was clued up about gluten free & food allergy. Pizza was delicious.

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Martin . 2024-01-08

MORE AT Google

Order pizza order suprem thaught was veggie well cofusing throwed in bin it was pork n chicken haram

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Nav Khan . 2023-12-27

MORE AT Google

If I could give this place zero stars I would. I've always loved Pizza Hut chain but tonights experience was disappointing to say at the very least. It was supposed to be a treat. My vegan pizza arrived with dairy cheese on it, I can not eat this, I called and was told by a member of staff that they'd probably ran out of vegan cheese so just swapped with dairy instead?! Like how is that even okay, what about allergies and intolerances?! Asked for refund, was told to email.

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Ruby Willows . 2023-12-04

MORE AT Google

wanted to pay with money but they only take card.

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Josh Monaghan . 2023-11-16

MORE AT Google

They don't deliver. The order was marked as being packed for 30 minutes, then all of a sudden it's marked as delivered when no one came to deliver it. A scam, nothing else.

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Sam . 2023-11-07

MORE AT Google

Food is really nice but it took forever for them to serve me. After waiting for ages I alerted them to my presence, they continued with what they were doing. Even then they didn't acknowledge they had me waiting ages. sounded like they were arguing in the back. Pizza hut service standards are dropping

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Kirsty McKenzie . 2023-10-19

MORE AT Google

Went to collect my pizza but it wasn’t ready. No one was at the counter when I first came in and the phone was ringing for a good 20 seconds as the 2 employees were talking behind. One bald guy and an Indian lady. When he finally picked up the phone he shouted “No delivery No delivery!” To the person on the other side of the phone. I then told him I’m here to collect. Bald guy didn’t even know I ordered. Went back to tell the Indian lady to make my pizza. I get that retail workers have a hard time at their retail jobs but come on. Pizza Hut is a big chain and they’re hiring people like this and the restaurant looks super rundown. I’m typing this as I’m waiting for my pizza right now. Let’s hope the pizza isn’t as bad as the service.

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Nelson Ng . 2023-10-02

MORE AT Google

Food never arrived the restaurant don’t answer phone calls!! Absolutely terrible service would not recommend ordering from here.

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Charlie Louise . 2023-09-07

MORE AT Google

No food delivered then no answer from the restaurant both unprofessional and rude

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Rachel Wilkinson . 2023-09-06

MORE AT Google

I have collected a peperoni pizza. The pizza box had a hole under it so all the peperoni oil covered my white shirt that I bought recently. So after I washed my shirt the oil didnt removed from my shirt and I had to throw the shirt because they didnt use any paper under the pizza and the box was damaged. I wont buy any thing from that shop any more.

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Evan E.r.x . 2023-08-15

MORE AT Google

Ordered from them ... food was good and delivery driver was friendly. Only downside is that they could improve speed of overall service.

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Dylan Patel . 2023-06-07

MORE AT Google

I order two pizza, and I wait for one and half hours. I didn’t get any pizza I spend 17£ for it, I even call Pizza Hut you tell me is on the way, worst Pizza Hut ever.

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Lazy Easy . 2023-05-15

MORE AT Google

Freezing cold , wedges raw , called the shop , a rude make answered who declined giving me a refund - awful service

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Joshua Phillips . 2023-03-11

MORE AT Google

good service from yusef (hope I spelled that right aha), nice chat while waiting for my collection

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KelliLouise . 2022-10-29

MORE AT Google

This place is amazing.I always get my order from here. Pizza is always fresh n the best in taste, compared to any other service around. I love the way staff here interacts with the customes, very friendly and polite. Best place to buy 🍕🍕🍕

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Vikram Tanguturi . 2022-09-06

MORE AT Google

Went tonight for dinner and collected. Lovely guy, smiley, friendly, clean and really fast service. Will 100% order again. Pizza was also amazing. Thanks again Pizza Hut keep up the work 👍🏻

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Kayla Edmond . 2022-08-22

MORE AT Google

it was an amazing experience with pizza hut .. i got great deal for my lunch ... the staff was very polite and kind .. welcoming nature with a smiling face made my day .. KEEP IT UP 😇

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Sumit Sehgal . 2022-08-21

MORE AT Google

Absolutely amazing service by the team pizza on point on time every time keep it up MAKE SURE TO TRY THE VEGGIE PIZZA 🔥 😋 👏 👍 😀

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Eesa hussain . 2022-04-08

MORE AT Google

Awful. Waited over 2 hours for delivery. Tried to call for an hour but kept getting cut off. When it was eventually delivered and I said I didn't want it (kids in bed, hungry), the delivery man confirmed they were just hanging up the phone when people called. Delivery man said he would request a refund (5 stars for that poor bloke) but who knows if I'll get it.

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Epic Mad Badger . 2022-02-24

MORE AT Google

Terrible cold food came 2 hours late

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Liam . 2022-02-24

MORE AT Google

Thought I'd write my review while I wait over 90 mins for pizza to arrive. Looking at the other reviews I took a gamble. Wish I'd not. Give this lot a miss

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Gareth Coe . 2022-02-17

MORE AT Google

Absolutely god-awful service last night. Order a £20 order that never arrived. Literally £20 down the drain that they are refusing to refund. Placed a second order only for it to come without ice cream, told the driver the order was incomplete and he yelled at me that it wasn't. Rang to ask that he bring the ice cream, he yelled at me again, hung up, blocked my number. Tried to get through to the store by phone, left ringing for 30 minutes and repeatedly hung up on. Never ordering from here again, absolute bloody disgrace.

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Carys Burke . 2021-12-08

MORE AT Google

I just feel like if I choose classic crust (with garlic sprinkles) I should actually get the garlic sprinkles on my crust? Yet everytime without fail they refuse to put it on

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Beth Ford . 2021-08-23

MORE AT Google

The staff here are so rude and have actually put me off buying from here. I live near the store in apartment building and they often are impatient and passive aggresive probably because they feel I should collect while being completely ignorant to the fact that I can't leave the building right now. The last time a delivery driver actually glared at me and said nothing and walked away saying nothing because the lifts took about 3 minutes to take me down. Doing their jobs is an insult to them apparently.

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Sophia Wright . 2021-07-20

MORE AT Google

Definitely the best in store Pizza Hut experience I've had. Extremely friendly staff. I believe I spoke to an Aliza and Mohammed Majid who were wonderful. All my needs were catered for (plus extra) and the food was spot on! I had an issue with my Samsung mobile phone payment and they were very understanding allowing me the time to go to my car and get my card. To mention today's delivery, the food was extremely hot and intact. I've had issues with other pizza deliveries where the food is cold and the cheese melts on the box but this was not the case. The delivery driver arrived in a blue estate Toyota car - he was extremely professional and adhered to all coronavirus protocols. Absolutely 0 complaints.

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Adnan . 2021-05-18

MORE AT Google

Excellent customer service, food was hot and fresh yummmy😁😁

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M E114H1 . 2021-05-18

MORE AT Google

Nice pizzas and had an free extra pizza for hut rewards first time. Worthy deals ..

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lokie B . 2021-04-27

MORE AT Google

Pequeña pizzería de cadena la atención es muy buena, limpio y buen servicio

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Alessandro Feliciani . 2021-04-03

MORE AT Google

You know what you're getting with pizza hut but the staff are really professional and friendly, and went above and beyond for me

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S M . 2021-01-23

MORE AT Google

I didn't get my order until 4 hours after it was placed. Even after we repeatedly called the store to enquire about status, we didn't even receive it until I drove to the restaurant and picked it up (still had to wait 20 minutes for it too because they'd clearly forgot about it)

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Jessie Ryan-Smith . 2021-01-10

MORE AT Google

Worst pizza ever, bring back the original base's.

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Lisa Harrison . 2021-01-01

MORE AT Google

Placed order online for delivery which somehow went through as collection, unable to go and collect so tried to call 5 times over a 30 min period which each call ringing through until it hung itself up!! Just received email thanking me for my order

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Wayne Sheldon . 2020-10-18

MORE AT Google

I order chicken with vegetables. The taste was awful and the chicken looked like expire 🤮🤮

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Watien Otb . 2020-10-16

MORE AT Google

Very accommodating duty manager (Zohaib). Placed the order wrongly and the manager tried as best as he can to help. Thanks

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Martin H . 2020-08-08

MORE AT Google

One of our order didn’t come correctly so made a call, and staffs were lovely and sent us a new pizza straight away! :)

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대장 . 2020-06-28

MORE AT Google

The pizza and salad is AMAZING!!! The kids drinks at the restaurant are usually out though.

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Isla Iftikhar . 2020-06-06

MORE AT Google

I forgot that its not halal and made paparoni and chicken supreme order. After a while I remembered and called them back and they agreed to change it to margerita even thou it was abit late. Very friendly and considerate staff.

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Md . 2020-04-10

MORE AT Google

They hung up on me twice hahaha got my pizza two hours later, by then I had already ordered and recieved food from Dominos (i had given up on pizza hut) and already started eating. dont order from here i spent a total of £40 on pizza that night

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Jadye Leung . 2020-02-24

MORE AT Google

Don't answer the phone, late delivery and utter useless service. Never again.

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Thomas Myers . 2020-02-14

MORE AT Google

Took over 2 hours for food to arrive, when it did it was cold. They refused to pick up the phone, currently waiting for a refund. Just go to dominoes, it's much better for a similar price.

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Lee Clift . 2020-02-09

MORE AT Google

Great place great people and great pizzas!

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Usman Mehmood . 2020-01-21

MORE AT Google

Furious our delivery never turned up then when we called hung up twice. Kept phoning and then wouldn't answer! Will not be using again

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Dee Wright . 2019-11-14

MORE AT Google

Arrived over an hour late, no apology. The food was cold/wet. Should have asked for a refund. Will not be returning.

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Lucy . 2019-11-11

MORE AT Google

Very poor service. Ordered pizza at 9.30 for 1pm, hour and a half and still waiting. Not recommended.

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Kamil Skwiot . 2019-10-12

MORE AT Google

Pizza wasn't delivered. They didn't contact to say way so I don't know what happened. Absolutely dreadful service. Never again

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Steve Glaves . 2019-10-12

MORE AT Google

Ordered from here a few times and always got delicious food delivered fast.

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Kieran . 2019-09-15

MORE AT Google

Not a fan of Pizza to be honest but the kids wanted to visit.

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Stuart Jennings . 2019-02-12

MORE AT Google

Order due in 35-45 minutes. Over an hour and still waiting. Tried calling repeatedly and the line is constantly "busy". Terrible service. Won't order pizza from this place again. Pizza never arrived. Ordered from Domino's and it came in 30 minutes.

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Benedict Wheeliker . 2019-01-24

MORE AT Google

Ordered an hour and a half ago online, said its gonna be 25-35mins and it's still not been delivered, tried ringing multiple times and line was busy every time, too hungry to wait any longer so if they do come, my line will be freaking busy

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R K . 2019-01-24

MORE AT Google

Love it. A good place to go when you're hungry after club.

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Korkenzieher . 2018-12-22

MORE AT Google

Delivery driver came into my work and offered me a free pizza because a customer didn’t want it. Made my shift. Great customer service and food. Highly recommend

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Jordan Ives . 2018-12-09

MORE AT Google

Not had a bad pizza yet always delivered on time and hot. Never paid full price as offers always on.

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rich hancox . 2018-11-04

MORE AT Google

Pizza was good but could of done with more cheese! The delivery man was brilliant really made my day when he was bowing at the door was very pleasant

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Luke Wilde . 2018-10-28

MORE AT Google

Ordered Pizza, got notified that the delivery will be late. Received pizza after an hour by the time we were starving. Garlic dips were replaced with sour cream and mountain dew with 7up, without our consent. As we were already hungry, so I had accept the delivery. But totally disappointed..

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suresh kavali . 2018-10-02

MORE AT Google

Great staff. Great Pizza. Just Great

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Daulet Alzhanov . 2018-09-30

MORE AT Google

Ordered a pizza at 7.20 it’s now 9.10 and still not here! Disgraceful. This is a joke of a business. If there was a minus star rating I would give it a minus 10 😡

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christine powell . 2018-09-26

MORE AT Google

Great service! Friendly staff good food

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Daniel James . 2018-04-16

MORE AT Google

Terrible customer service. Repeatedly hung up on by staff who didn't want to deal with my query. Dishonest estimates. Unable to answer basic questions or resolve issues of their own creation and incredibly slow service.

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Duncan Payne . 2018-02-22

MORE AT Google

Terrible experience. Pizza took ages to arrive and I had to call twice to get an update. I ordered cheesecake for desert and was sent icecream despite having called no one bothered to tell me that there was no cheesecake. People there need to learn a bit more about customer service. Next time I'll stick to Dominos

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Marina Zelenoy . 2017-10-08

MORE AT Google

Excellent, hot on arrival and friendly staff.

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Bobby Anwar . 2017-06-29

MORE AT Google

The food is very good when I see it I go crazy 😙😚😎😍😋😂😉😀😁

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mai hussein . 2017-04-24

MORE AT Google

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