Based on 94 opinions finded in 1 websites
Based on 94 opinions finded in 1 websites
Nº 533 in 659 in Bury
Opinions
this pizza is terrible! the worst I've ever eaten in my life it's impossible to eat! Better its from aldi shop its a joke….
Agnieszka pee . 2024-09-26
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quick service and food was great, delivery driver was also very friendly
Josh Whit . 2024-09-14
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service is brilliant the staff are very friendly. I love the food and I will always use this takeaway for a good pizza and some cookies! Complementaries given as a loyal and valued customer. I love this place!
Ruby Khan . 2024-08-26
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I just ring In the bury branch . The person who picked up the phone , he didn't listen to me properly & disconnected the call . It's a disrespect of customers & in future will never go to the bury branch.
V Singh . 2024-06-10
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Can't even cut pizza properly and missed my dips.
Jonathon Andrews . 2024-05-26
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Ordered a chicken sizzler, chicken strips and veg melts- it’s so horrible that the melts were sticking to the box, no dip with the strips and they were half cooked while the pizza was burnt it looked stale, and the pizza was not a chicken sizzler at all. Ordered a month ago the same pizza it was so good but this time a total disappointment. Not at all worth the money, sry to say this. Reckless preparation of food. Hope Pizza Hut notices this.
sushma reddy . 2023-11-16
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I rang for a pizza on saturday night at19.00 left on hold ten mins then told by the staff to busy to talk to you and put phone down . This was a £30 order and the way i was treated was shocking i will NEVER order anything from this shop again.
David Coalby . 2023-09-16
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Saeed the driver was excellent and very courteous. 5 star
darryl Whittle . 2023-01-31
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This tasted nothing like a pizza hut meal. Base was flat. No taste, bland. I can't believe a pizza can taste this dull. The place stunk of weed also. I am never going to eat another pizza hut pizza again. Staff were nice though and they were quick in serving me.
Richard Rayner . 2023-01-28
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Can’t fault the pizza!!! Service from a polite guy called Peter!!! Good experience!!! From a hungry lad 😉
No Pineapple Pizza . 2023-01-24
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Lovely guy called Paul top services told me about all the deal my deep pan was amazing he said he was the manager what a really nice guys top marks for a takeout
Shahida Shafi . 2023-01-08
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Awful. Avoid at all costs. Very expensive. Missing items. Late. Stone cold. Staff could not care less. Shambolic
Valerie White . 2022-11-26
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Even 1 star is too much for them , I wish I could give zero, after 1hr I rang them, and their rude staff answers back by saying call customer service for cancellation and you’ll receive your order in 15/20mins. I regret buying food from this business and I won’t order anything from them anymore 🙌🏻
M V . 2022-11-18
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The worst pizza I’ve ever eaten. Greasy, lifeless, bland and disgusting. Almost as expensive as Dominoes but just as disappointing.
Oliver Shillito . 2022-11-06
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Not for the first time the food arrived nearly an hour after expected delivery time, which not for the first time meaning the food was cold inedible and battered boxes. When I rang the manager Mo, he was inattentive and unapologetic for the food arriving in this state and actually had the audacity to say it wasn't any of the employees fault and that it was the design of the box. Little does he know that many years ago I used to work for pizza hut as a delivery driver and worked my way up to manager and customer experience is what mattered from start to finish. If anybody wants to order food from this outlet I would highly recommend not to, unless you want to waste your money please please please think twice. I will not be ordering again despite his offer for free food next time. This should of been a complete refund and I don't hear from head office I will be pursuing this complaint further. Complete and utter fail and a disgrace to the pizza hut brand!!!
David Hall . 2022-10-27
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Awful awful awful, food was musty and tasted off - emailed and they said they had followed all of the procedures in my eyes they could not of been followed as the food was inedible will never be eating at a Pizza Hut ever again.
Stacie Cotter . 2022-09-04
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Takes over 1hr for delivery, order is always cold, staff don’t care when u ring, manager never talks to u Shame because kids really like pizza from Pizza Hut!
Leena Parekh . 2021-11-28
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Called 11 times so far, delivery is very late and still no answer. Cannot be bothered with this, i’m ******* starving
Jason Amos . 2021-10-22
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Don’t give a s#*t at this place ..delivery over an hour .. attitude… tough !! No drivers ??????
1208kjw . 2021-10-09
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More than 1 HR waiting for an order
Lita Rebello . 2021-10-03
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Very bland, no taste at all, stuffed crust are thick flat and empty…. Really disappointed.
Moe Alshawi . 2021-08-24
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Best pizza place , i can eat 1 more when i am full.😁😁
habib rehman . 2021-08-07
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Excellent service, punctual delivery. Mo was really helpful and couldn't have done anymore for us. I will definitely order from here again. Food was delicious.
Sarah Birks . 2021-04-09
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I order from these guys alot they made a mistake but everybody makes mistakes like tonight they put garlic sprinkles on my pizza which I can't stand but they was very understanding when I mentioned it to them Even though I didn't ask they gave me a free medium size pizza and a free ice cream But like I said the food is always very tasty
Mark Wood . 2021-03-27
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Very poor. 2 Separate problems over 2 weeks, both times took over an hour to arrive despite being 10 mins away. First incident, our order never turned up and had to be 'remade' with missing items. Total wait, 1hr 45mins for something lukewarm to turn up. Second incident with only 1 pizza ordered took over 45 mins to arrive, was made wrong with an ingredient included that we did not order- which was actually one of the wife's allergens! Immediately called, sighed at me and said they will remake it and send again. Cue another 30 mins wait for a pizza with an undercooked base. Save yourself the trouble, don't bother ordering from here, just gives Pizza Hut a bad name. At this point, we are not going back here on principle, and if that means that we can't order Pizza Hut anymore, then so be it.
Danny Duckz . 2020-11-15
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Absolute nightmare! Ordered a large stuffed crust, garlic bread side and Ben and Jerry Icecreams at 19:00. My order came at 20:15 barely warm and missing icecreams. Rang them to inform my issues and was told i would get a full re-order asap. My re-order came at 21:15 with just one large pizza, no garlic bread and still no icecreams. Rang them to explain my frustrations and spoke to the manger wanting a full refund. Wont be bothering to use this Pizza Hut in future as my previous order wasn't the best either
Julie Moran . 2020-08-22
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Pizza never turned up, wouldn't answer the phone 20 minutes before it shut, what was I thinking spending £20 on a pizza.
Azzy warb . 2020-04-11
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Were do you get off stealing money this 2nd time now you taken my payment twice . 1st time yes error 2nd very weird pizza was disappointing. When rang about payment i got attitude amd was told to ring customer service when they know take upto 13 days to reply to email your a joke of a company and i be contacting trading standers as like to know how you done payment twice .DONT USE BE WARNED FAMILY MEMBER ALSO USED AND 2 KIDS ENEDED UP.WITH FOOD POISONING AFTER INVESTIGATION FOOD OUTDATE
Chris Mcginty . 2020-04-11
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Just had an order from Pizza Hut bury. It took an hour for two medium pizzas and potato wedges. When they arrived, pizzas were pretty cold and bland, potato wedges were half raw. It’s a shame because I wanted to give Pizza Hut a go rather than dominos but never again
Rick Houghton . 2020-04-03
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Good food drinks staff are friendly
Paula Marie Hoyle . 2020-02-03
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Beautiful if its fresh out of the oven
Dominic . 2019-11-26
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Soggy soggy pizza. Wont be ordering again from pizza hut again
Adam Lock . 2019-10-27
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Super friendly delivery man but the pizza was only cooked on the top.. only an Italian base but really doughy and undercooked. Shame
Josh Parkinson . 2019-10-10
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Friendly staff and Excellent food.
Busola O . 2019-08-11
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Very nice pizza, fast service. Wish I'd ordered a large!
Edel W . 2019-06-02
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Awful. To call what they serve here pizza is an insult. Cardboard bases and sloppy toppings mean this is a no-go.
Tyson Beerhound . 2019-04-21
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My friend and I had a meal last night for my 18th birthday and the service we had from Jack R was excellent
Elle Chapman . 2019-04-18
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Arsey staff and bad service hopefully the guy I spoke to on the phone gets sacked
James Voss . 2019-02-20
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Ordered online. Went to collect 20 minutes later. Pizza was ready.
Sue McCoy . 2018-12-07
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Was nice but a bit cold on delivery and took a while.
Paige Batty . 2018-09-19
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Awful pizza. Awful service. Avoid and go to Pizza Pioneer instead, that's what I'll be doing next time.
Sam Hammond . 2018-08-24
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Absolutely shocking service order well over an hr ago no one's answering the phones
Enduro Tours! . 2018-07-11
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Friendly staff. Clean kitchen. Good food
A J ruki . 2018-06-03
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Food arrived over an hour after ordering and was stone cold when it came. Phoned to complain and was told would get it free next time. When I tried I was messed about for an hour and was then told I had to pay for it again. Contacted customer services who are a waste of time. Would never eat here again. Dreadful bad attitude of a manager and staff.
Samantha Owen . 2018-04-23
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I place an order back at the beginning of Feb to celebrate getting a new job. The food arrived eventually, over an hour and a half. The food was undercooking, wet, and inedible. After ringing the store I was advised they were to busy to exchange and to seek a refund online. After waiting 4 weeks I didn’t receive my refund. The customer service department were useless. Eventually I reported them to my bank and then a refund was granted on the 12th March. 10 days max I was told I had to wait. It’s not the 28th and I’m still waiting. Avoid this store like the plague. Awful food and awful service. Because of this they’ve lost two customer for life. Such a shame
Liam Haarry . 2018-03-27
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Good food and delivery time of about half an hour on a Saturday night which is very impressive. Would definitely return again.
Jakob Ward . 2017-12-31
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Fresh food, quick service, friendly staff
Alastair Hunt . 2017-08-28
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We ordered the veg supreme and veg sizzler. Both were fresh, tasty and delivered in good time. Had the same before in the restaurant but I must say the ones from here were much much nicer. Would recommend.
Saima A . 2017-08-18
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Doporučuji. Vytvářejí dobře produkty.
Marti Wheeler . 2017-05-24
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Terrible ordered they never confirmed delivery and wouldnt answer the phone
Connor . 2017-01-21
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Thanks a lot,, I am satisfied,, your service was good ,,,
Bassam . 2017-01-11
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The quality is improving and delivery times are getting faster
Peter Vevers . 2016-12-28
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Hour after order an still waiting...
Marc Donnellan . 2016-12-17
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Wouldn't even give it one star, was awful!!
Jaya Polson . 2016-07-17
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The best pepperoni pizza in town.
Arfan Matloob . 2016-06-19
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Good service and helpful staff. Would recommend to friends.
Faisal Abbas . 2016-03-13
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THE BEST PIZZA SHOP IN BURY WOW AMAZING BUY ONE GET ONE FREE ON COLLECTION GREAT PEOPLE AND VERY HELPFUL STAFF ALWAYS WELCOMING
zakir niamut . 2016-02-23
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terrible food took over 1 hour 30 min rang twice was told driver would be there in 5 mins over 25 later he arrived food stone cold inedible has happened twice would not order again sent food back and have to wait for refund as paid online best bet go to chippy 1/10 rubbish service
Marie J dave . 2014-09-10
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They forgot part of the order. Pizza was tepid at best, and it was stuck to the lid of the box. Cleary it had been upside down. The ingredients were not fresh, indicated by dried, shrivelled olives. I would not use this establishment again. There are much better Pizza delivery companies in Bury. Go elsewhere!
Phil Shaw . 2012-08-15
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Poor. Hard crusts and frozen bases makes this a place to avoid
Tyson Beerhound . 2012-07-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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For some reason the service in this particular branch is pretty slow, though I can't really figure out the cause so I wouldn't like to blame anything in particular. The staff are friendly enough, which I must give credit for as they usually have to put up with unruly behaviour from a lot of the less-considerate amongst the college students (I recall them having a bouncer on the door due to this not too long ago). Food is as you'd expect, overall this McDonald's loses some points due to the above.
230 Opinions
Terrible place wouldn't visit again, cleared our own table then asked for a cloth to wipe it and was ignored. Staff are rude and ignorant. Walk round looking miserable definatley not service with a smile. Twice I saw staff giving customers horrible looks one of which was an old man trying to get his walker past a table. Food was dry and this was my second choice as they didn't have my first choice. Till also wasn't working