Based on 163 opinions finded in 2 websites
Based on 163 opinions finded in 2 websites
Nº 747 in 1066 in Wakefield
Opinions
The customer service is brilliant food is amazing always never disappointed I highly recommend Pizza Hut . Bilal the worker of Pizza Hut is amazing look after us and takes our order with care
Sulayman Imran . 2024-10-27
MORE AT Google
Came quickly was piping hot. Zed the driver was smiley and polite🙂
jackie o'carroll . 2024-10-27
MORE AT Google
Had a bbq chicken and bacon pizza with a side of chicken strips, and a peach iced tea. All for £5.99. Ordered online in advance for collection, was ready when I arrived. Staff were pleasant and friendly, the food and portions were generous for the price. Great Deal at fantastic price. Thank you 👍
Craig Bell . 2024-10-15
MORE AT Google
Very nice pizza delivered nice and hot and on time ⏲️ 😋. #yummy #delicious #foodporn
Daniel . 2024-10-07
MORE AT Just Eat
Best pizza around especially with the extra garlic sprinkles.
Ben . 2024-10-04
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Very Friendly, Excellent service
Neil . 2024-10-01
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Delivery driver was a little rude but food was hot and tasty.
Kirsty . 2024-09-28
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didn't even get delivered. terrible customer service as well
Kyle . 2024-09-26
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Best customer service I've had from a pizza hut, from delivery drivers to Mr.Bilal in the restaurant :)
M . 2024-09-26
MORE AT Google
I called the restaurant, they hung up on me after I pre ordered and the food came 45 minutes late. When the food did come, it inevitably was cold
Lewis . 2024-09-24
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The order boxes were open ab wet. The pizza toppings were all over and the food was cold.
3 . 2024-09-22
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The food was good and thank you
Gloria . 2024-09-17
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The drive could do with knocking louder instead of wandering the street ringing my phone
Hooley . 2024-09-15
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1. The driver was 10 minutes late. 2. He put the order as delivered when it was still running late. 3. He made me hold his things so then he could get out the pizza and cookie dough instead of opening the bag and letting me get it myself like every other driver. My ice cream melted but everything else about the food was fine
Sarah . 2024-09-14
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Food arrived 20 minutes later than delivery time and showed as delivered when it hadnt been - when food showed up was cold
sarah . 2024-09-07
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The food was amazing, especially the share garlic bread. Very well priced also. The service was exceptional especially from Mr Bilal who was very polite and friendly.
Niamh Marley . 2024-09-03
MORE AT Google
You close at 10pm but at 9.15 you won't let us sit in and eat but we can takeaway! What the hell is going on how ridiculous
Never underestimate me . 2024-09-02
MORE AT Google
Great service always! Thanks to Mr Bilal for excelent food everytime!!!
Benjamin Parkes . 2024-08-21
MORE AT Google
half of my pizza is without cheese!!!
Kamila . 2024-08-15
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Always enjoy pizza from here , staff always friendly , pizzas are so fresh and delicious 😋
Tracey Haworth . 2024-08-10
MORE AT Google
I placed an order at this Pizza Hut, the order was accepted, but never delivered. I attempted to telephone the store, but there was no answer at the time. I have since spoken to the store the next day (today) and they confirmed that the store was closed when I submitted the order, and it was never made or dispatched. The store refused to refund me, and instead told me to go online and complete a form. The store initially try to lie to me and tell me that the driver waited 25 minutes outside my house at the time. It was only when I said I would attend the store to show them CCTV footage showing this wasn’t accurate, that we negotiated the truth.
Joseph Newman . 2024-07-30
MORE AT Google
Excellent delivery service and deliverer was very patient whilst waiting for me to take my order from him as I am disabled which makes it difficult for me to move quickly to my front door to collect my order.
Ian . 2024-07-21
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I am satisfied with my order, however, there was no dips/sauce.
Stil . 2024-07-19
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Delivery was quick and the deliverer was very polite and patient during the transaction which I greatly appreciated ⭐️⭐️⭐️⭐️⭐️ (I am disabled and sometimes require extra time to answer my front door etc…). Both the Ham and Pineapple pizza with fries I had ordered were fresh, hot, and very tasty. The quality was 1st class and without fault so I will definitely be ordering from this branch of Pizza Hut in future and on a regular basis too ! Thank you very much from a new and very satisfied customer.👍
Ian . 2024-07-08
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Warning to people who go here, this little rat with a cap he is an horrible guy who doesn't know what is customer support called. He disrespected me upon asking for the price as I didn't wanted to spend much today so I was just normally asking about the price and why is it so expensive in pizza hut nowadays, she literally attacked me with his words. I would have forking banged him because of his behaviour he showed it to me but I'm not a fool to be fighting with someone who is actually a fool. Overall very bad attitude and disgusting behaviour. If this review is seen by the manager you really need to sack this guy if you want to run a business. It happened today and just a minute ago so you may know who I am talking about. Pizza hut used to be my favourite place but seeing this behaviour I shall prefer going to an non brand location at least they treat their customers proper.
Mr.D.K . 2024-06-30
MORE AT Google
Pepperoni Feast is a joke. "Double pepperoni & extra mozzarella cheese". less than 1 piece of pepperoni per slice and hardly any mozzerella. If that was "double" I would hate to see the normal amount. Very poor.
Trevor . 2024-06-28
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Always ready on time and good food
Nathan Smith . 2024-06-25
MORE AT Google
Great food, fab deals, polite staff. Many thanks guys
Nadia Key . 2024-06-24
MORE AT Google
Very nice pizza quality, thanks to Mr. Bilal for a very nice customer service, for sure I will order again from here😊.
ramesh joshi . 2024-06-23
MORE AT Google
Food lukewarm and also tasteless. Expensive for what you receive. Won't be ordering again.
Andrew s . 2024-06-22
MORE AT Google
wrong pizazz base.deliverd and cold chips hard when completed just said contact just eat didn't want to help
Darran . 2024-06-21
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asked them to cancel my order so they pretended they'd delivered it instead and charged for it. cheers lads
Chris . 2024-06-06
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ordered 2big pizzas chips and dip got one pizza and no answers , all together was a mistake that cost me nearly 40 pounds , really not good enough , folk have no money as it is i mistakes that big shouldn't happen ,on the other hand pay peanuts get monkeys . .
Rebecca . 2024-05-25
MORE AT Just Eat
Great service and food. Served by Bilal. Highly recommended 👍🏽
Jawad Amjad . 2024-05-06
MORE AT Google
Didn’t receive order and restaurant no help.
Chris . 2024-05-06
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had pizza hut for the first, and also the last time. the dough was factory made and cooked from frozen. should have bought a frozen pizza in Aldi would have been the same and 5x cheaper. The word horrible doesn't describe it enough
Mi . 2024-04-26
MORE AT Just Eat
Waited over 20mins past delivery time. Called restaurant and told will be another 15mins. Took another 25mins before it arrived
Nasir . 2024-04-23
MORE AT Just Eat
missing the sauce that came with the melt , chips were cold as was the melt the ice cream was melted and the cookie was burnt extremely over priced for such poor quality for food
James . 2024-04-21
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An absolute joke!! Took over 2 hours to get our order we called the place after an hour and half and they said it was on the way and hung up on me?? They provided no other explanation as to why it was late. After 40 mins it finally arrived but food was cold 💀 I'm not expecting fine cuisine because it's literally pizza Hut but come on at least put some effort into it.
Helen . 2024-04-19
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Disgusting pizza, cold tasteless and dry , wedges solid
Lyndsey . 2024-04-16
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It was selected as delivered in just eat at 19:20 and don’t arrive until 19:55
Hollie . 2024-04-03
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wasn't delivered but claimed it had been
John . 2024-03-28
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Unfortunately we have used this establishment before and it’s been very good. Unfortunately this time our order was delayed and was cold when we received it.
Andrew . 2024-03-21
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It was good except for the cheesy end bites
Abubaker . 2024-03-07
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Order got delayed and then my food came and the order was wrong
Lily . 2024-03-03
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without double cheese and one garlic dip l loose over 2 pounds witch is not acceptable. Pizza as always was delicious.
Kamila . 2024-02-29
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It hasn’t arrived and is extremely late??
Leanne . 2024-02-26
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Pizza was delicious and wedges were delicious
Thomas . 2024-02-23
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Fabulous service and friendly delivery. Lovely food yet again. Thanks.
Jonathan . 2024-02-23
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A lovely gentlemen called Sammy delivered our food, very friendly and cheery & polite 😊
lauren bailey . 2024-02-20
MORE AT Google
It has not been delivered. APL states it has and contacted restaurant who stated it was on its way and put the phone down on me.
Jenna . 2024-02-20
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It was late to get to me and by the time it got here the food was cold
Lily . 2024-02-17
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booked delivery for 6pm was told should arrive by 6.30pm. ok, but got to 6.45 and nothing. Rang them to be told driver on way. at 7pm nothing, so rang back and told food still on side not in oven yet. Eventually received food at 7.30pm and a small ice cream i'd ordered not even included. So requested refund. Melts burnt and garlic bread cold.
carole . 2024-02-17
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last time great so ordered again. this time, edible, but crust was a bit excessive and a bit soggy. could have been warmer. Will try again and give it best of three.
John . 2024-02-12
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I get meat feast pizza every time I order and I absolutely love it! But this time, for some weird reason, it smelt like dog food ? I don’t have a dog…
Clarice . 2024-02-01
MORE AT Just Eat
I would like to warn people of the appalling customer service that this place on Horbury Road Wakefield has given me and my partner. In total we've paid 58.00 for a single pizza . We ordered pizza with sides to be delivered my bank card was charged 30.00 the driver couldn't find the address even though he was round the corner he rang and said he couldn't find then never showed so we drove to pizza hut restaurant and were told that they were separate to delivery place so we went to delivery pizza hut and were told we would have to pay again and claim a refund I paid a further 18.00 for one pizza. Then our refund was turned down and they said the driver followed instructions . These driver was no where to be seen we went outside and waited. I will NEVER give them my custom again . Would like to warn the public if they mess up they point blank refuse to give you your money back. I've got a work colleague who has had same experience they delivered to wrong address and refused refund. At the end of the day its cost 58.00 for one single pizza I'm absolutely livid
Deborah Hodgson . 2024-01-30
MORE AT Google
The food was disgusting. Far too much cheese and an awful taste. Not Pizza Hut quality at all. The delivery driver was very polite
Hooley . 2024-01-28
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What a joke of a place. Ordered off just eat .the food came wrong at 22.20 .. phone up an told them.said they will remake it .phoned up at 23.00. Still not pizza .again said they would remake it again .23.40 .phoned again still no pizza ..absolutely disgusting. How is this place still open .. I've got more chance of getting in Katie prices knickers. Than getting a pizza from these muppets
Jason Binder . 2024-01-27
MORE AT Google
lacked cheese ! barely any cheese on the pizza and one is even advertised to have loads onit. would have been perfect if who ever made it wasn't so tight with the actual topping ..
Kelly . 2024-01-23
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Good pizza & wedges, friendly staff
Joanne . 2024-01-23
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Delivery turned up late so food was cold - but still tasted good
Sara . 2024-01-18
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Great service! Good food and speedy delivery! Would order again ☺️
Smita Bulsara . 2024-01-13
MORE AT Google
if I could add a photo I would. totally floating in grease and my wife threw up it was that bad.
Neil . 2024-01-02
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Absolutely amazing definitely would order again. Didn’t take long to come
Jess . 2023-12-30
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We missed the delivery they remade and brought again xx mint service all good xx
Mac . 2023-12-30
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Worst takeaway ever forgot one cookie dough and the one they brought was burned to a crisp
Tom . 2023-12-29
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The pizza was super oily … felt like fried donuts. The size is small didn’t expect that for this price. Never order again, needs improvement definitely.
Irina . 2023-12-12
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Order completely wrong and missing items. Delivery driver told us he was going to check his car, then got in and left. Restaurant told us to just request a refund and hung up.
Emily . 2023-12-08
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Food was late, delivery driver had crushed the pizza so just pretty much ate dough and tomato sauce and was late
Brogan . 2023-12-03
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Pizza Ok as always but didn’t get the dips again, it’s the little things that annoy you! 😡
Jamie . 2023-12-01
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This is the order I payed 20£ on and the driver said I will get a discount next time I order
Jack . 2023-11-29
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Ordered while in hospital with my son great as food usual although forgot all dips so was unbelievably dry
Clare . 2023-11-26
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Firstly order took 2 hours to come, ordered BBQ base due to allergy and it came with a tomato base, rang restaurant and claimed nothing they can do, so beans on toast for tea it is!
Tilly . 2023-11-24
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Lovely driver, food still hot, thank you!
Alice . 2023-11-21
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Best pizza I have had. Score 10 out of 10. Was served by gonzalo who has great customer service, well done mate keep it up.
Mohammed Adam . 2023-11-18
MORE AT Google
Delivery was delayed twice and driver arrived late and food was Luke warm and not nice at all
Thomas . 2023-11-15
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Disgusting service, now I love Pizza Hut, but today has really annoyed me, I ordered at 13:59 it didn’t come till gone 1600, now I texted and just eat said 15:54, didn’t come rang the restaurant and got told car broke down made new food. The food was pretty much freezing cold, requested refund and I’ll be thinking about using you again
Mary . 2023-11-11
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Despite being delivered late, food was still very warm and delicious
Samuel . 2023-11-11
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It said driver was on the way, then 45 minutes later I rung to ask how long and they said the driver has already been and knocked and no answer. My front door is in my living room and I’ve not left the room since ordering. The driver turned up whilst on the phone to then say he’s been but didn’t knock, but tried to ring, my partners phone had died. So I said why didn’t you knock like a normal takeaway driver and he just shrugged his shoulders and walked away…. Food was freezing cold by the time
Holly . 2023-11-01
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Took 2 and half hours to come. Promised me an extra because of the wait and that never came either won’t be ordering again
Nathan . 2023-10-30
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Was late a cold had couldn’t eat it at all would like a refund
James . 2023-10-20
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Received my order on time, all hot and cooked beautifully. Will definitely be ordering again Mr Bilal was very professional and his customer service was fantastic. Cheers Lee
lee burnley . 2023-10-17
MORE AT Google
Mac and cheese was very dry but the rest was spot on. Thankyou
Scott . 2023-10-16
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Pizza hut is usually great but unfortunately won't be ordering from JustEat for Pizza hut again. Ordering straight from the website is usually better
Jordan . 2023-10-15
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The order was 20 mins late and the guy was knocking on my neighbours door. Didn’t get the full order and had to shout him back and wait while he went to the car, pizza was cold by the time I got it inside. The wrong dip came and when I rang I was just told they are busy and the one I ordered ran out. Don’t sell it to people then maybe? Pizza was not good enough quality to be sold for £26.00. (I used an offer so did not pay full price) Still you atleast expect nice food for the prices they charge.
Liam Roscoe . 2023-10-14
MORE AT Google
Food arrived hot however the driver rang me up to tell me he couldn't find my address but he didn't bother to get out of the car to look I jad to literally go out to him and even then he didn't bother getting out of the car. This jist shows pure ignorance. I will order from here again because I love pizza hut. But maybe in future get drivers who can actually get off their backsides amd look for an address rather stay in the car ringing customers up
Mark Griffiths . 2023-10-04
MORE AT Google
Pepperoni one was okay but the cheese one had that many spices on it it wasn’t eatable
Emily . 2023-09-25
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Ordered expecting 30 minutes to 45 minutes wait for delivery, came with in 10 minutes!! Food was amazing as usual, and driver was courteous and friendly. Will definitely order from here again 😁
Louise . 2023-09-20
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Driver was awesome, friendly and extremely helpful. He delivered to correct address after app changed it to the wrong hotel. First time ordering on the app.
Louise . 2023-09-13
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Said it was on the way but took about 25 mins to get here even tho it was round corner and food was on cold side upon arrival
Joe . 2023-09-02
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Absolutely beautiful haven't enjoyed a meal like that in a long time well done to the team on shift will be ordering from here more often :)
Laura . 2023-08-28
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I placed several orders through just eat at this place, and there is always a rude person on the other line, barely knows how to speak English, and speaks very rude. You get to wait like an hour for the food to come, and when it does come, it's cold and uncooken. I really don't recommend as the prices are quite high, and if you order through "Just Eat", the prices are even higher.
Adrian . 2023-08-24
MORE AT Google
This not pizza hut pizza its rubbish chewy like rubber. Never again
Wojciech . 2023-08-16
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Great pizza and sides super fast delivery
Darren . 2023-08-03
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Okay so we got a message that the kitchen needed more time … but the food was stone cold and looked like it was made three days ago, so I can’t blame it all on the delivery driver who got hopelessly lost and needed to be guided to destination over the phone. I’m never ordering from here again. Worst takeout experience yet.
Tristan . 2023-08-02
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Took 1 1/2 hours to deliver most of my order, then another 30min to send the rest. Won't be ordering again.
Jon . 2023-08-02
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Got xxl pizza deal. Best one in town.
Sandeep Singh . 2023-07-28
MORE AT Google
didn’t send one of the pepsis but sent cookie dough which wasn’t ordered
Joseph . 2023-07-26
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You know what to expect when you get a piizza hut and this order was no different. Really fast, hot and fresh.
Matthew . 2023-07-17
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I got the wrong bottle of pop and wrong sauce
Ellie . 2023-07-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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