Pizza Hut Delivery in Tower Hamlets

was given incorrect order and just eat refuses to refund. I'd recommend using a different service

I didn't get my pizza wdym I got it ordered??? this is awful i stayed awake for nothing

Terrible service. They got our order wrong when we made it clear to them what we wanted and then had the nerve to gaslight us by saying we were in the wrong and weren't clear.

i didnt ask for cheese. got cheese. couldnt eat the pizza

Great service and clean premises. One of the nicer pizza huts to visit

The app claims the pizza was delivered, but it wasn’t. And you can’t even track it via the app. I ordered it for my elderly mother (I am in hospital, my wife has just given birth). My mother wanted pizza and is really hungry. This is outrageous.

Very prompt service call and collect service. This branch serve Halal meat toppings.👍🏾

Food is fresh they add all you need and they're fast

Super friendly staff and quality food

i went pizza hut to get some food the food was banging nice 10/10 and the customer services was top class served by mustakim thanks highly recommend

Very excellent pizza, and most importantly the behaviour of the staff is excellent.. Recommend it for all.

The Person at the counter was very help and helped save money. His name is Reddy. 10 out of 10 customer service. Love people like him. Thumps up from me

The staff of this place are really amazing. Very kind and friendly. And the food is excellent I really loved it. Thank you so much for the this quality.

Great service will definitely come again

Very good customer and very good pizza. An Employee called Mo was very helpful with choosing a delicious halal pizza for me to enjoy. Thank you!

I didn’t receive my order. And when i try to call the res they hurry said that the shop is close and end the call right away without hearing me out first

Very bad behaviour of staff with customers, all staff is involved in this matter.

The staff behavious of this branch is very poor with customer , manager is envolve in this regard.

"To Whom It May Concern, I am writing to express my extreme disappointment and alarm regarding the appalling behavior displayed by the staff, including the manager, at the Pizza Hut Bethnal Green branch. The unprofessional demeanor, rude attitude, and unacceptable temperament exhibited by the entire team have left me shocked and dismayed. The manager's involvement in and tolerance of such behavior are particularly disturbing, suggesting a deeply ingrained cultural issue. This is unacceptable and reflects poorly on the Pizza Hut brand. Immediate action is necessary to address this critical issue. I urge Pizza Hut management to take the following steps: 1. Replace the entire staff, including the manager, to ensure a fresh start. 2. Provide comprehensive training on customer service, conflict resolution, and professionalism. 3. Conduct regular audits to prevent similar incidents in the future. Anything less would be inadequate. I expect a prompt response and resolution. Sincerely, Mudassir Rehman

Special thanks to Muhammad who made the pizza like no other. It beats all fast take away pizza. Muhammad and Abu both were very friendly and help with my needs. Highly recommend and definitely order it again

The customer service was 10/10 great and mustakim was so kind and helpful highly recommended thanks

The customer service was very good specially mustakim was so kind and helpful appreciate that

Very nice service from the gentleman Yacqoub, fresh and hot.

This is my 6th time ordering and i would not change to eat anywhere, good quality 👌 and taste

This branch serves halal meat options now, unfortunately the pizza is terrible. Absolutely no flavour and their portion size was wedges is tiny and they were hard.

food and service very good but a bit pricey

I always like to order prom here. It’s my go to weekend meal! 😻🙌

Mo and the others were really nice and interactive. The people working here always make good food and if you have the chance to go to the food place they are really welcoming and warm

Great pizza, what more can I say?

Great friendly service and good quality pizza

Quick and friendly service from Jakub :)

Great service & banter from MO !!

Excellent service, delicious food

Top service and food. Mo served us, and was very polite and helpful.

Mo has been absolutely amazing with us this evening. This man was patient and walked us through all the different options without a fuss. Thank you!

No missed call says he arrived , resend it but only when I call in and ask . The food is cold , and the ice cream was melted by the time it been delivered .

this is really great and the service is also good! i will come here again i believe

Excellent pizza Alhamdulillah, Muhammad best work!

food is very great 10/10 service from mohammed

This was good food for a good price. Muhammad the server was very helpful.

Very nice food and Mohammed was very nice to me and gave me good service

Fabulous customer service.. crew at the counter was very much helpfull. Overall great experience

Super speedy and friendly service from Mustakim

It was amazing and very good customer service

Where can I start?! sadvik the till guy we all need in our lives. He took our order in seconds told us about a great deal available 5 stars!

Staff are fantastic! Excellent customer service

Fantastic halal option to have. Pizzas made fresh and hot to order. Get the £29.99 meal deal - two pizzas, two sides and a drink. Sizzler was fanatsic with cheese bites and I'd recommend the loaded wedges. Staff very friendly and accommodating despite being so busy and overwhelmed with online orders. Will definitely come back. No pork on menu.

**Review:** I recently visited this Pizza Hut , and it was an extremely disappointing experience. First of all, the food was terrible—completely not up to the standard I expected. The pizza was soggy, tasteless, and a total waste of money. I could have gotten better quality at a fraction of the price elsewhere. On top of that, the service was appalling. The person at the counter was incredibly rude, showing no respect or courtesy at all. Their behavior was disgusting and made the whole experience even worse. This is not how customers should be treated. Overall, I will never be returning to this place, and I strongly advise others to avoid it as well. There are plenty of better options out there. Save your time, money, and patience.

Very good service from mohamad loks

The pizza is lovely and hot. I will be happy to order again!!!!!!10/10 I recommend to anyone to visit the pizza shops

Top food and the nicest people working there

Great service and amazing food. Cater to coeliacs. Highly recommend!

Very helpful staff and great quality food.

Team are super friendly and helpful. Great quality service and food, recommend to all. Special thanks to the team for being fantastic.

I mistakenly thought that all pizza’s come with a dip, so I only ordered one extra, when it arrived, it only arrived with one and I had 2 large pizza’s. Luckily the AMAZING 5 star service from the staff at Bethnal Green branch, specifically Mohammed, instructed the driver to come back with not only 2 but 4 EXTRA sauces of my choice. Exceptional service from the team at Bethnal Green. I’m heavily pregnant and couldn’t come to collect it so this really warmed my heart and made my meal extremely enjoyable. Big Thank you to Pizza Hut at Bethnal Green.

Amazing service And spectacular pizza as usual The staff if very friendly and are very courteous Would definitely recommend

Poor service,They never give any sauce with pizza.

I ordered eleven pizzas from this particular branch using Deliveroo. Six of these were delivered on time by the first rider. The Pizza Hut manager then kept kept telling every subsequent Deliveroo rider that the remainder of the order had been handed over to a rider when it clearly hadn't been. Deliveroo sent a total of four riders before cancelling the order leaving half of our group without lunch. The Deliveroo riders who called me said that this wasn't the first time this particular branch had done this.

This place is opposite the park so can just collect halal Pizza Hut and enjoy. Staff are very friendly

Tasty and quick best team in the house🥳🤩🤩

I had pizza here for the first time and I really liked it.

Friendly friend Ym thanks for being so happy and kind

Amazing place! Having pizza hut very close to my place is a blessing! Warm staff and amazing pizzas makes my mood always better! ❤️

I ordered the big New Yorker pepperoni feast (which was on discount). And, it's halal!

this Pizzahut store have changed a lot, great atmosphere, nice and clean, great choices of halal menu items and deals, friendly team always on hand to help, outstanding service from Roshini,

I am very grateful that Pizza Hut now has halal branches. The pizza still has the iconic taste that we know and love. Perfect!

Regular customer at Pizza Hut Cambridge Heath Road and the customer service is always on point. I like my pizzas well done and Roshini never disappoints.. well done guys keep up the good work

Not sure how not rated higher Best pizza hut branch for takeaway . Staff are polite and nice to talk to Speedy service and great pizza everytime !!

They made it halal now which is great tastes really good especially margarita.

Cut their menu in half over night replacing all bacon and pepperoni with awful-tasting alternatives in order to crowbar in halal - avoid.

The manager in this Pizza Hut is very rude He doesn't know how to behave with customers.

Really lovely staff who are always quick and efficient when picking up orders. YM is especially friendly whenever I come here. Deals are good and a great option for affordable pizza in London!

Fantastic service, especially from Fadeen and Abu!

Great pizza, deep pans can be put in the oven a little longer but overall nice and come early 9/10

The food arrived cold and there was not even an update for ETA on the app. As soon food was delivered app said still waiting for the driver. Both pizza and potato wage were cold 😔

The box meal for 6.99, which includes a small pizza and a side, is a fantastic deal. Despite being labeled 'small,' the pizza is quite sizable, and the option to add a side makes it incredibly convenient. This makes it an ideal choice, especially if you're visiting the Backyard Comedy Club, conveniently located just across the road.

I did not received my stuff and you take me money

The staff where very helpful and welcoming. Immidately told me the best deal for what I wanted and the pizza was really delicious.

Fried pizza?? Can't understand why so grease ,

I have mentioned this before, and sincerely hope this time that this feedback will be acted upon. The food quality is excellent. However, as before, I had problems with the delivery. I am blind, and find it hard to get to certain places. Unfortunately, the driver's map on this occasion, as on previous ones, was faulty. His information, too, was faulty, as he can enter the Queen Mary University gates and walk up to a residence hall building (which he did not do). On a previous occasion, my Pizza Hut order was delivered half-an-hour late because of the driver's map being messed up, and I had to stand, lost, in an unknown place, in the cold. Pizza Hut is the only restaurant where I have had difficulties like this with my delivery. *Every other* restaurant I have ever ordered from has carried out my delivery smoothly, with the driver arriving at my residence hall main door, and me collecting it from there. If this kind of a mess-up happens again, I will not order from Pizza hut in the future. This cannot be Just Eat's fault, for how can every other restaurant manage?

Visiting friends in Bethnal Green, I popped into Pizza Hut on Cambridge Heath Road. Order was quick, hot and super great service. The pizza was delicious! Highly recommended ⭐️⭐️⭐️⭐️⭐️

Polite staff, fastest delivery, east location access.

Disgusting oily pizza . Items missing

I was served by Ifshall around 2.20pm. He was very friendly, and the pizza was good. I will definitely visit again

Wow world famous this coffee thank you

order never arrive ! tell me enjoy food but food don’t arrive

Delicious good and a speedy delivery.

The driver got lost, phoned me, but did not have good English. When he finally found the right place the seals on the food were broken. Poor.

Avoid at all cost! Someone here apparently doesn’t know how to make Pizza! My order arrived ugly wasn’t round nor sliced! Pizza temperature was cold! Avoid this place and save your money,

waited over 2 hours for my order and they got it wrong. food was cold.

Ordered a beyond meat vegetarian pizza. It was initially replaced with a real pepperoni pizza, and then with a Margherita pizza with just sweetcorn and peppers as the topping, which was completely tasteless. It's a shame to leave a bad review, because they used to be good, but we won't be ordering from them again because it seems very likely they will make the same mistake again.

P.Hut owner deliberately misled me into believing I was getting a Mozzarella ( xtra cheese) pepperoni beef Pizza. instead he substituted it with a cheaper version of cheese Emmental cheddar. I've never had a worse pizza in my life.initially observing him carving the slices I noticed the pizza looking very dark with out having a Mozarella cheese glow. I believe he targets certain cultures deliberately.

was having a bad day and craving pizza. Dominos is dominos, so expectations were low but I was very pleasantly surprised! Really lovely staff. Pizza was fresh and yummy. I’ll be back <3

Terrible staff, vague and unprofessional. Not a good example of the Pizza hut brand.

Shoutout Redwan. Served me last night great guy very friendly and made the experience a good one. reliable as always. bosh

On time prep and tasty food. Redwan was very friendly!

Pizza hut for takeaway. Lovely food and nice staff!

Worst Pizza Hut in the country!

I absolutely loved the Pizza. It is my absolutely my favourite. However, my experience was slightly spoiled. The reason I rated the restaurant service as "disappointing" is because the driver did not take my accessibility needs as a disabled person into account. He could have easily found my precise location - student accommodation building inside a university campus - but he chose to wait outside. I had to walk a great distance to find him. Drivers from other restaurants have entered my campus and found my building without any difficulty at all, I don't know why this one couldn't. Nobody stopped him (as far as I am aware) entering the campus, as he eventually did, when I had almost got to the entrance after a long time. This isn't the first time I have had difficulty with Pizza Hut drivers. Please do better from next time.

Food cold and pizza without tomato.