Based on 279 opinions finded in 2 websites
Based on 279 opinions finded in 2 websites
Nº 965 in 1574 in Tower Hamlets
CUSTOMERS TALK ABOUT DISHES WITH..pizzaOpinions
Where can I start?! sadvik the till guy we all need in our lives. He took our order in seconds told us about a great deal available 5 stars!
Zak Digaale . 2024-08-29
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Staff are fantastic! Excellent customer service
S Ahmed . 2024-08-18
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Fantastic halal option to have. Pizzas made fresh and hot to order. Get the £29.99 meal deal - two pizzas, two sides and a drink. Sizzler was fanatsic with cheese bites and I'd recommend the loaded wedges. Staff very friendly and accommodating despite being so busy and overwhelmed with online orders. Will definitely come back. No pork on menu.
Zaid Ahmed . 2024-08-15
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**Review:** I recently visited this Pizza Hut , and it was an extremely disappointing experience. First of all, the food was terrible—completely not up to the standard I expected. The pizza was soggy, tasteless, and a total waste of money. I could have gotten better quality at a fraction of the price elsewhere. On top of that, the service was appalling. The person at the counter was incredibly rude, showing no respect or courtesy at all. Their behavior was disgusting and made the whole experience even worse. This is not how customers should be treated. Overall, I will never be returning to this place, and I strongly advise others to avoid it as well. There are plenty of better options out there. Save your time, money, and patience.
Mohd faisal Hussain . 2024-08-11
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Very good service from mohamad loks
adele barron . 2024-08-03
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The pizza is lovely and hot. I will be happy to order again!!!!!!10/10 I recommend to anyone to visit the pizza shops
samuel andebrhan . 2024-07-30
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Great service and amazing food. Cater to coeliacs. Highly recommend!
Jan Eshow . 2024-07-21
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Top food and the nicest people working there
Elliot Kemp . 2024-07-21
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Very helpful staff and great quality food.
Sepehr Mayeli . 2024-07-13
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Team are super friendly and helpful. Great quality service and food, recommend to all. Special thanks to the team for being fantastic.
Maisha islam . 2024-07-11
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I mistakenly thought that all pizza’s come with a dip, so I only ordered one extra, when it arrived, it only arrived with one and I had 2 large pizza’s. Luckily the AMAZING 5 star service from the staff at Bethnal Green branch, specifically Mohammed, instructed the driver to come back with not only 2 but 4 EXTRA sauces of my choice. Exceptional service from the team at Bethnal Green. I’m heavily pregnant and couldn’t come to collect it so this really warmed my heart and made my meal extremely enjoyable. Big Thank you to Pizza Hut at Bethnal Green.
Sunnie Kiboma . 2024-07-10
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Amazing service And spectacular pizza as usual The staff if very friendly and are very courteous Would definitely recommend
Sahil George Arun . 2024-07-09
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Poor service,They never give any sauce with pizza.
Mohammad Mahmudul Hasan . 2024-07-01
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I ordered eleven pizzas from this particular branch using Deliveroo. Six of these were delivered on time by the first rider. The Pizza Hut manager then kept kept telling every subsequent Deliveroo rider that the remainder of the order had been handed over to a rider when it clearly hadn't been. Deliveroo sent a total of four riders before cancelling the order leaving half of our group without lunch. The Deliveroo riders who called me said that this wasn't the first time this particular branch had done this.
Sunith Velho . 2024-06-28
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This place is opposite the park so can just collect halal Pizza Hut and enjoy. Staff are very friendly
S F . 2024-06-27
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Tasty and quick best team in the house🥳🤩🤩
Sathvik Nekkanti . 2024-06-25
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I had pizza here for the first time and I really liked it.
sanju mahiya . 2024-06-24
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Friendly friend Ym thanks for being so happy and kind
John Grant . 2024-06-20
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Amazing place! Having pizza hut very close to my place is a blessing! Warm staff and amazing pizzas makes my mood always better! ❤️
bhakti pimplikar . 2024-06-19
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I ordered the big New Yorker pepperoni feast (which was on discount). And, it's halal!
Dr Abdullah . 2024-06-13
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this Pizzahut store have changed a lot, great atmosphere, nice and clean, great choices of halal menu items and deals, friendly team always on hand to help, outstanding service from Roshini,
Shuhel Ali . 2024-06-09
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I am very grateful that Pizza Hut now has halal branches. The pizza still has the iconic taste that we know and love. Perfect!
Dfggf fff . 2024-06-08
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Regular customer at Pizza Hut Cambridge Heath Road and the customer service is always on point. I like my pizzas well done and Roshini never disappoints.. well done guys keep up the good work
Hasan Hasan . 2024-06-07
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Not sure how not rated higher Best pizza hut branch for takeaway . Staff are polite and nice to talk to Speedy service and great pizza everytime !!
Tazistoast . 2024-05-18
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They made it halal now which is great tastes really good especially margarita.
Ibrahim Ali . 2024-05-16
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Cut their menu in half over night replacing all bacon and pepperoni with awful-tasting alternatives in order to crowbar in halal - avoid.
James Barnardo . 2024-05-09
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The manager in this Pizza Hut is very rude He doesn't know how to behave with customers.
syed nayeemuddin ghouri . 2024-05-08
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Really lovely staff who are always quick and efficient when picking up orders. YM is especially friendly whenever I come here. Deals are good and a great option for affordable pizza in London!
Aerex Narvasa . 2024-05-07
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Fantastic service, especially from Fadeen and Abu!
Julian Madera . 2024-05-04
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Great pizza, deep pans can be put in the oven a little longer but overall nice and come early 9/10
Kevln . 2024-03-15
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The food arrived cold and there was not even an update for ETA on the app. As soon food was delivered app said still waiting for the driver. Both pizza and potato wage were cold 😔
Adrian . 2024-03-08
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The box meal for 6.99, which includes a small pizza and a side, is a fantastic deal. Despite being labeled 'small,' the pizza is quite sizable, and the option to add a side makes it incredibly convenient. This makes it an ideal choice, especially if you're visiting the Backyard Comedy Club, conveniently located just across the road.
Alessandro Borrelli . 2024-02-27
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I did not received my stuff and you take me money
Karissa . 2024-02-12
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The staff where very helpful and welcoming. Immidately told me the best deal for what I wanted and the pizza was really delicious.
Handy Mos . 2024-01-23
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Fried pizza?? Can't understand why so grease ,
Dener . 2024-01-13
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I have mentioned this before, and sincerely hope this time that this feedback will be acted upon. The food quality is excellent. However, as before, I had problems with the delivery. I am blind, and find it hard to get to certain places. Unfortunately, the driver's map on this occasion, as on previous ones, was faulty. His information, too, was faulty, as he can enter the Queen Mary University gates and walk up to a residence hall building (which he did not do). On a previous occasion, my Pizza Hut order was delivered half-an-hour late because of the driver's map being messed up, and I had to stand, lost, in an unknown place, in the cold. Pizza Hut is the only restaurant where I have had difficulties like this with my delivery. *Every other* restaurant I have ever ordered from has carried out my delivery smoothly, with the driver arriving at my residence hall main door, and me collecting it from there. If this kind of a mess-up happens again, I will not order from Pizza hut in the future. This cannot be Just Eat's fault, for how can every other restaurant manage?
Abhishek . 2024-01-06
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Visiting friends in Bethnal Green, I popped into Pizza Hut on Cambridge Heath Road. Order was quick, hot and super great service. The pizza was delicious! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Spencer Tear . 2023-10-16
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I ordered via their website for collection, pizza was good.
faz . 2023-09-26
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Polite staff, fastest delivery, east location access.
Shaik Fahad . 2023-08-30
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Disgusting oily pizza . Items missing
Irfan . 2023-08-29
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I was served by Ifshall around 2.20pm. He was very friendly, and the pizza was good. I will definitely visit again
Kulthum Ahmed . 2023-08-23
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Wow world famous this coffee thank you
Barbara Hughes . 2023-08-03
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order never arrive ! tell me enjoy food but food don’t arrive
MURILO . 2023-07-30
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Delicious good and a speedy delivery.
Valerie . 2023-07-17
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The driver got lost, phoned me, but did not have good English. When he finally found the right place the seals on the food were broken. Poor.
David . 2023-05-12
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Avoid at all cost! Someone here apparently doesn’t know how to make Pizza! My order arrived ugly wasn’t round nor sliced! Pizza temperature was cold! Avoid this place and save your money,
Shaher Mia . 2023-04-20
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waited over 2 hours for my order and they got it wrong. food was cold.
Isha . 2023-04-16
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Ordered a beyond meat vegetarian pizza. It was initially replaced with a real pepperoni pizza, and then with a Margherita pizza with just sweetcorn and peppers as the topping, which was completely tasteless. It's a shame to leave a bad review, because they used to be good, but we won't be ordering from them again because it seems very likely they will make the same mistake again.
S H . 2023-03-30
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P.Hut owner deliberately misled me into believing I was getting a Mozzarella ( xtra cheese) pepperoni beef Pizza. instead he substituted it with a cheaper version of cheese Emmental cheddar. I've never had a worse pizza in my life.initially observing him carving the slices I noticed the pizza looking very dark with out having a Mozarella cheese glow. I believe he targets certain cultures deliberately.
Max Taylor . 2023-03-23
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was having a bad day and craving pizza. Dominos is dominos, so expectations were low but I was very pleasantly surprised! Really lovely staff. Pizza was fresh and yummy. I’ll be back <3
taylor rasmussen . 2023-03-20
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Terrible staff, vague and unprofessional. Not a good example of the Pizza hut brand.
Wendy Jackson . 2023-03-19
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Shoutout Redwan. Served me last night great guy very friendly and made the experience a good one. reliable as always. bosh
luke saul . 2023-02-12
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On time prep and tasty food. Redwan was very friendly!
Fiona Woodhall . 2023-02-05
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Pizza hut for takeaway. Lovely food and nice staff!
Mr Nobody . 2023-02-04
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Worst Pizza Hut in the country!
Carlos . 2023-01-14
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I absolutely loved the Pizza. It is my absolutely my favourite. However, my experience was slightly spoiled. The reason I rated the restaurant service as "disappointing" is because the driver did not take my accessibility needs as a disabled person into account. He could have easily found my precise location - student accommodation building inside a university campus - but he chose to wait outside. I had to walk a great distance to find him. Drivers from other restaurants have entered my campus and found my building without any difficulty at all, I don't know why this one couldn't. Nobody stopped him (as far as I am aware) entering the campus, as he eventually did, when I had almost got to the entrance after a long time. This isn't the first time I have had difficulty with Pizza Hut drivers. Please do better from next time.
Abhishek . 2023-01-02
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Food cold and pizza without tomato.
Filenia . 2022-11-23
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I have been to multiple pizza hut places but I have to say this one in Bethnal green is by far the best I have been to.
Dorian 101 . 2022-11-12
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Order came 30 minutes late, pizza box looked concerningly dented and pizza was cold. Disappointed since I usually order here.
Monumii . 2022-10-21
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Always super polite and helpful. They cook the food according to the order - good to have them round the corner. Thank you
Grace Bethnal . 2022-10-17
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West service long waiting bad staff
Rafeeq Khan . 2022-08-12
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My delivery driver Rishaf was very very nice, he delivered with great care and was a very lovely person. Thank you Rishaf if only all the delivery drivers were as great as you.
Patricia . 2022-08-04
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Nice staff that did their best during stressful times
Anna Karlsson . 2022-07-23
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Just helps if you get all your order
daryl . 2022-05-18
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I needed to wait half an hour for 2 pizzas.
Gabby Yooo . 2022-05-16
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Extremely rude an unprofessional driver. Didn't even said hello or check the door number. Just put the order in my hands without saying a word.
Aliona . 2022-05-15
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The pizza is okay,it’s not amazing ! !
Tom Day . 2022-03-27
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avoid at all cost my pizza was disgusting undercooked and soggy
gowide gowide . 2022-01-06
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We recently placed a large order (20+ pizzas) for a work event and the staff were extremely accommodating and efficient. They kept us updated throughout and delivered the food promptly and with a smile! We will definitely be ordering again.
Deana . 2021-12-15
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Food didn't arrive. Can't contact restaurant. AVOID
Juan . 2021-10-24
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Order never arrived. Called the number and they did not pick up. Tried for 15 minutes, they are definitely ignoring the phone. Horrific customer service.
V . 2021-10-24
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The worst customer service I received in my life!! Last night I ordered cookie dough and ice cream and drinks and only received cookie dough. I only live 2 min away so I thought I’d call up and get them to rectify the issue. I wasn’t upset at this point as mistakes can happen. When I called, the man who answered the phone had such a disgusting tone with me from the beginning, he put me on hold for a long while straight away and when he finally came back and I told him what had happen he spoke in such a disgusting manner to me and he hung up the phone like I had done something bad! I simply told him my issue and wanted to know the best way to fix it. I called back again because I really wanted this man’s man so I am complain he kept refusing ad hanging up and declining and putting it on hold. He finally said his name is yaqoub but I think he was lying. Me and my family are regular customers but from now onwards I will never ever order from them again. I don’t want to ever get spoke to like that again. His tone with me was so horrible he completely ruined my weekend. He has no respect for women and looking at these reviews, no one for that matter. Being nice doesn’t cost you anything. Food could be rubbish but service is everything. Please re-think your staffing!
Shahera Begum . 2021-10-17
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Takes ages but its a takeaway branch so yer it is what it is
Gavin Harrison . 2021-10-14
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Waited for 1 hour 20min for a cookie dough but no sign. When called they said they cannot cancel the order and we need to take it regardless. You go online to cancel and that advices you to call the restaurant. Where do you go? Absolute shambles poor service and poor customer experience.. never again
Akhtar Ali . 2021-10-11
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Pizza is ok but customer service is going down day by day
A Z Omer faroqe . 2021-09-08
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If I could give this a 0 star I would. I ordered today at 19:30pm it’s currently 21:28pm and I only just got a notification that my order has been cancelled. When I tried to call the declined my call. If they didn’t decline they put me on hold. When I got a notification from the app saying a driver was on its way 5 minutes later it would say “ your order has been delayed”. But it would say after it’s being prepared. The communication was extremely poor and they were extremely rude because they just hanged up, declined and put me on hold. If you want to have a nice meal don’t order from her your better off with domino’s.
Tea Time . 2021-07-11
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Had a delivery this evening by a lovely young man named 'marley' I believe, what a lovely young man. Very pleasant and patient. Delivery was fast and brilliant from store. Definitely recommend
Sinead Reilly . 2021-04-16
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We had a pizza collection on 23rd of February at Cambridge heath road branch and the person who had served us been very rude. We were about to pay the prices of two garlic sauces but other colleague didn't take the money, the rude person came out and asking for money i.e only a pound whether we spent 25 pounds over there. We've decided not to be there again.
shahnewaz Shameem Nazrul . 2021-02-28
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We use this pizza hut weekly and have never experienced anything but brilliant service and food. The guys here are friendly, professional and welcoming. The food always arrives at record speed. I would not order pizza from anwhere else! As always huge thank you guys 🙂🍕👍
Kelly . 2021-02-09
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Staff there working very hard 🙏
andrei “Jibril” nikkopol . 2021-01-18
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Excellent service and pizzas. They were asked if they could help out the staff at their local hospital as they are really struggling. The manager, Yacob and his team, went above and beyond at short notice to cook 80 large pizzas for the NHS. This was extremely well received and appreciated by nurses.
Tom Curtis . 2021-01-18
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Really good pizza, nice staff, good value!
Kate Landers . 2020-11-30
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Delivery driver was really friendly! Good pizza too !🙏
Holly Dyer . 2020-11-13
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Pizza was amazing and the driver was so polite! Great decision to order here
Priscilla Tomaz . 2020-10-21
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Waited 10min they were looking that you waiting and dont serve you after 15min they come to you like you just waked in.
Leon Electricians . 2020-10-14
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The staffs were behaving like we borrowed money from them 😂 very reluctant to explain the details... Highly unprofessional and will never suggest to my friends
Anvin Joshy . 2020-08-11
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greasy pizza n flakey crust, perfect if you like that, not perfect if you don't 🤷🏼♀️
ophelia . 2020-07-28
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A great Pan vegetarian supreme pizza. Allways hot and good service too.
Bradley “Sooty” Phoenix . 2020-07-10
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ordered a pizza received without dip , and overpriced
manjeet singh . 2020-07-03
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Delivered pretty well via Deliveroo
Jin Chan . 2020-07-02
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Food is overpriced although they do a buy 1 get 1 pizza free which is much better value and the hut rewards are nice as you may get free slices or free garlic bread. Even if the prices are a little high, it's worth it as the portions are very generous with a little bit of everything that was said to be on the pizza. I would recommend it but only order on days where there are deals like buy 1 get 1 free or 7.99 for a large pizza.
Pedro Pony . 2020-06-20
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Just ordered chicken strips as a side with Uber(good driver) unfortunately they can't be bothered to add a dip even though it clearly says on the website it comes with , phoned them up and they said it doesn't come with a dip. Terrible service.
Sarah Adnan . 2020-06-07
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The staff are very friendly and helpful, food came in good time still hot, their deep pans large pizzas tastes really well
Estelle Williams . 2020-05-16
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Great tasting pizza, fast delivery, good service & good price
Dan C . 2020-04-20
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If you enjoy limp, late and cold pizzas, look no further!! Late by over an hour and got the wrong pizza. At least the surprise jalapeños kept the housemate quiet for a while which is useful during lockdown. And somewhere in London there’s a vegetarian chowing down on our pepperoni pizza. Soz guys, that ain’t plant based ‘meat’ Good times had by all.
Beth King . 2020-04-18
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25 pounds worth of pizza arrived stone cold. Clearly they have an issue, as it seems a common problem. Stay away!
Ingo Klein . 2020-04-18
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Dostaliśmy zimną i przypaloną pizzę. Nie polecamy. Powinna być jedna gwiazdka ale dajemy dwie za miła obsługę, która się starała.
K1 Przeprowadzki . 2020-02-04
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The service was horrendous I had switched from one member of staff to another on the phone multiple times for a simple enquiry It took them over 5 minutes just to find my address and I won't even mention how long it took to find the deal I was talking about which by the way they did not even know about I hung up the phone and I genuinely hope Pizza Hut see this review and investigate the store for the horrible customer service This review however does not reflect on the food as I did not purchase anything as a result
Abu Ibraheem Al-Athari . 2020-01-06
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Do you like cold pizza or incorrect orders? If so, come to this place. I’ve ordered from here 3 times...the pizza was cold, I was given the incorrect order, and my ice cream was melted.
Dan VC . 2020-01-01
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Took over 1 hour to arrive and the pizza was luke warm. Ordered the cookie dough which didn't come with Ice cream. Delivery driver left before realising the missing order. Was probably the last order of the night so couldn't get through to them on the phone!
Abu Talib . 2019-12-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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