Notes Coffee Roasters & Bar | Crossrail in Tower Hamlets - Phone Number, Reservations, Reviews

Don’t get coffee from the outside version (maybe inside too?). Either the coffee machine doesn’t work properly or they don’t make it properly as it tasted like dirty boiling water.

Really nice place with yummy food. The service is really attentive.

I go to the notes kiosk at crossrail place religiously, but for one reason and that is because of Romano. Romano is always smiling and happy, provides great service - plus great coffee. He is the highlight of my day. Would give 6/5 stars if I could.

I recently visited this coffee shop and had the pleasure of being served by Echo. From the moment I walked in, her warm and friendly demeanour made me feel right at home!! Highly recommend!

Storm was great thank you for the amazing coffee and service :)))

Ordered a coffee and was told that it would be brought to my table. Sat down, waited for ten minutes and then went back to the counter to find out where it was. The barista told me that he hadn't been asked to make it but said he'd make it "now". I told the woman who'd taken my order that the barista hadn't been aware of it. She apologised. I sat back down and the woman who took my order came over... to ask what I wanted to order! I explained that I'd already ordered and she laughed and went back in. Another ten minutes passed and still no coffee. I went back to the counter and got a refund. I asked the woman what had happened, and she laughed and said she didn't know, "big mistake". No apology. The whole thing was really bizarre. Never has making a cup of coffee been so troublesome!

Amazing brunch and coffee the staff were lovely and accommodating. Would highly recommend

Busy city coffee with fast service. Get your drink there and consume it on the Crossrail Roof Garden above it

Bad tasting coffee (tastes like sour cream), which is a ‘Notes’ thing, not only in this cafe. Went there for brunch. Overly priced, bad quality of food, not tasty and small amounts. Bread is unfresh and too buttery, poached eggs are too tiny and half baked. How can such simple food be so complicated to make? Long waiting for the table to be cleaned after the previous guests, long wait for the water to be brought, long wait overall. Some guests were also waiting for a while and finally just left. Their tables weren’t even cleaned from the previous guests… After making an order, 10mins later we were told that what we ordered was unavailable. Was there twice and both times were bad. I don’t think this is a coincidence.

Great breakfast and brunch spot. Food is lovely service could be better.

Very good coffee and welcoming staff and Professional

Very disappointed with the stuff on the outside version of Notes see pictures and the service. I ordered a double espresso and as everyone on the planet knows a double espresso is 70-80ml and a single 30-40ml i got a small shot cup with less than 10 ml see pictures for 3.60£. I don't recommend this place as it is obviously a scam. I'm very disappointed with the staff, as i pointed out that there's an issue with the coffee machine he was disrespectful saying ok and smiled ironically.

I had the pleasure of entering this establishment and had coffee with a friend. The staff were really friendly and welcoming. The staff was so good that I was meant to be there for 15 minutes but we stayed for 45 minutes. I'll certainly go back to notes and if you're in the canary wharf and you're thirsty go to Notes 😊

I had coffee and a slice of cake. They serve standard high street coffee shop food and drinks which are nothing special. I resent paying a 12.5% service charge when I ordered at the counter and then had to go up to the counter to pay. If “service” means dumping a slice of cake on the table and bringing the coffee 10 minutes later when I reminded the guy I was still waiting, then this place has it nailed.

The place was okay, I discovered a day later that they charged me twice for my food and drink. I have tried many ways to contact the business all of which so far have failed. So BEWARE as they don't seem to be interested in customer

Food was delicious and service was quick. Filter coffee didn't taste very good though.

I often go here to work on Saturday mornings. The service is exceptionally friendly and helpful — 5/5 👍

They charge a 12.5% service charge. I had to go up and get the coffee myself so I paid for no reason

Overpriced and not great coffee. The atmosphere inside is decent though plus their WiFi is pretty reliable.

Recent Improvement at Notes (with Room for Growth on Coffee) I had a rough experience at Notes in the past (slow service, inattentive staff), but I recently decided to give them another shot. I'm happy to report a significant improvement! A friendly manager (possibly Italian?) helped out a new waitress and provided excellent service. He even apologized for the wait and offered a menu, a stark contrast to my previous experience. I visited twice for wine and snacks, and both times the manager impressed me with his extensive wine knowledge. He expertly guided customers towards the perfect selections. The white wines were fantastic! However, the coffee wasn't quite there. For the price (especially considering the service charge), the quality wasn't up to par. WatchHouse nearby offers a better cup for a better price. On the other hand, the service during my coffee visit was phenomenal (thanks Paige!). The Spinach & Feta Parcels were a delightful surprise! Crispy on the outside, creamy on the inside – just perfect. The flavor profile was excellent, with a great balance of textures and tastes. These would pair wonderfully with a glass of white wine, and I highly recommend trying them. Overall, Notes seems to be under new management, and the service has drastically improved. While the coffee needs some work, everything else was fantastic. I'll definitely be back for the Spinach & Feta Parcels and the great wine selection, but I might wait to see if the coffee improves before ordering it again.

Like £12 for a bit of toast that didn’t taste of anything

Nice place for coffee but was little expensive.

My iced latte had gone off milk inside it. Had to throw it away which is such a shame as this was my first time drinking coffee from here !

Lovely place, really nice chai latte, reasonable prices and super friendly staff! Big highlights to waitress Paige - she is absolutely friendly, kind and a proper 5 stars professional. Paige’s good energy has made me and my partner always come back for a coffee and some snacks. She’s undoubtedly THE BEST waitress we’ve ever met in London! 🙌🏽

Good quality food, friendly staff and good location.

Shame about the low reviews, I found the coffee to be excellent.

This place and the atmosphere is just awesome and staff are amazing with great service

A disaster. I bought a chai latte, sat down, opened my laptop and they came to tell me, it being 5:23 p.m. and having a girl next to me using the computer, that after 5:00 p.m. you can't use the laptop. On top of that, the whole place is dirty and poorly attended. I asked for a refund and if I didn't realize it and complained, they would give me back less money than what I paid, claiming that they were confused with the "service" AWESOME

We had drinks there, the hot food and hot drinks section were closed for the evening and we missed out, next time. Lovely place, friendly and polite.

Decent coffee. But by god the service is so slow. Zero urgency from the staff. Sorry to say but they can be very dopey. Given most of their demand in wharf will be office wrkers. Its kinda weird.

Most of the staff are very friendly and I go here often. The one exception sadly being an Italian girl who stays behind the counter making coffees scowling and is pretty rude / has a bad attitude more than once - sometimes pretending she doesn’t see customers waiting so she doesn’t need to serve, sometimes just rude to them generally. She lets the rest of the team down. They also seem to serve food and breakfast etc depending on when staff are at work. If you’re a cafe that advertises food on the menu as all day, you can’t then pick and choose when / if you serve it depending on who’s on the shift that day.

Sat down and wasn’t served, watched everyone who came in after me being served. Went up to the bar and explained I needed to order (I actually apologised for coming up and ruining the table service) and the guy seemed inconvenienced by this and didn’t apologise for anyone not serving me/impatiently taking the order. 30mins after arriving I got my coffee. Then when I got my food I had to ask again politely for cutlery - when I did it was again met with no apology or pleasantries and I found myself apologising for having to ask. It’s a bit disappointing to made to feel like an inconvenience. Things happen and get missed, I’ve worked in cafes myself but I think a bit of civility or friendliness can make up for a lot! Second coffee order took 20 mins, first server forget it, then came without hot milk ordered, reordered the hot milk and then got cold milk. It’s a shame as the location is great, the layout is lovely and the food was ok. The service was just really unfriendly and seemed inconsistent depending on who you were.

The place and the location are nice but the service not They seem desperate to make money so they are keep watching you and rushing people when they finish their coffee Some customer service would be nice The coffee was barely warm and expensive

Music far too loud. Asked for it to be turned down and they refused. Impossible to have a chat . Never going there again.

Not worth it. They also “do not allow laptops after 5pm” which is extremely silly.

Went today 9th March 24 around 11.30am -12.30pm with my friend at Notes Canary Wharf crossrail . Paige served us and she was incredibly nice , professional, friendly and extremely helpful. She definitely made our day ! We need more people like her ! X Thank you Paige xx you are making a huge difference <3 I hope your effort there is recognised.

Nice enough coffee place.chai latte very nice and not too sweet

The oven and coffee machine always have problems. And when I wanted to make sure they are working fine before going there, they never pick up the phone When you sit in, the service is so slow and they don’t like it when you go to counter to order

I didn’t try their food, but their coffees are really good! It’s such a nice place to study (when it’s not busy) too.

On my visit service was good got seen and seated straight away. Was quite busy too. I ordered an oat cortado (was on the expensive side) £4.50. Coffee was good, did enjoy it… but not sure worth the price. Nevertheless the service was friendly and fast. The atmosphere was nice, good vibes, plenty of seating area.

It’s a disaster here, waited for 15 min to be served. If I eat in I’ll have to be waited to be served, I cannot just order with other people at the counter

Service very slow and coffee was very bitter.

It’s a favourite location, I go there very often. A nice comfortable atmosphere whether it is cold, rainy outside or a nice beautiful weather. Breakfast is tasty, and reasonably priced. Hot drinks are very well prepared. Matcha latte with non dairy milk is perhaps the best I have tried ever. Service is very good. Feels almost like home. Most waiters are exceptional, I want to mention Ash, who is always good tempered , very patient, attentive to your orders. I always receive a type of service that makes the customer feel that they are welcome, and their order matters. Not because he has to do it, but because he is humanly happy to be hospitable. That makes a huge difference. I think these type of waiters need to be retained at all costs by the restaurant management.

Good coffee but service always very slow

This restaurant commits war crimes against gastronomy - behaving more like a low-end American diner than an up-market London cafe. The food is frankly abysmal. Lonely egg & bacon sandwiches marketed as "brunch" at the kind of lofty prices that would be expected at The Ivy restaurant nearby. The execution of the food was significantly worse than an aeroplane meal - cold toast, rubberised fried egg and an unseasoned dollop of tomatoes and rocket. The reason given for the fossilised consistency of the fried egg was that the eggs are "pre-cooked" at Notes - which is simply unacceptable at any brunch establishment in London. The mugs have grime in the handle. The hot chocolate was full of unmelted chocolate debris. Will not be returning.

I didn't try the food but coffee and tea are great.

Highly recommend ’goat cheese, walnuts and honey on toast’ ✨It is Delicious!! The service is very good and the atmosphere is very cozy and calming. The owner/manager was very kind to even share the recipe with me! This is going in my favourite breakfast/brunch list!

Matcha latte 🍵 taste is 💯 serving with smiling.

Nice coffee, microwaved eggs overcooked and too hot to eat

Top-notch coffee bar! I believe Canary Wharf is a fantastic location. I was there with my girlfriend for a nice brunch, and Nicola treated us very well. Amazing recommendations with croquettes, bruschetta, and the glasses of Picpoul were fantastic. We will definitely come back next week!!

My husband and I popped in to grab drinks and a pastry. We ordered a chai tea latte, a latte and a cinnamon bun. While the drinks were good, the cinnamon bun wasn't that great. The cinnamon bun tasted ok but the texture was the main let down. Although it looked like it had good lamination, it was far from flaky and tasted as if it was left overnight.

Where do I start...??? This place Is amazing, I normally come in the evening, and see Nikko, Neringa and Ivaaaa. The staff here are amazing. They are what make this place so amazing, hard working and friendly with customers. The food cooked by Iva today OMG!! WAS AMAZING!!!. IVA THANK YOU VERY MUCH!!! @GORDANRAMSAY If you see this hire her now. Love this place !!!!! And Neringa (don't judge be on spelling) this girl is one of the most hard working person I have ever met...this place ain't Notes with 3 amazing people Niko, Iva and Neringa...thank you for making me feel welcome 💯💯

I’m in holidays to London and I was in Canary Warf and I been to notes for aperitif and I very like. The Place is very nice with Christmas atmosfere. The staff was very friendly, the waiter Nicola was nice and very friendly with us. I Will come back when I will be again in London.☺️

I ordered a cappuccino .. it was not good in my opinion.. but what made me add a comment is that they don’t allow customers to use Laptops after 5pm .. what??? Won’t visit it again for sure .. just to let you all know no laptops after 5pm 🙄

I’ve been visiting Notes for my Sunday morning coffee for a while now. Service although friendly is slow. The coffee isn’t great. And I dare not order food - take a look at the chaotic prep area and you might feel the same. The atmosphere is nice, with a good vibe. The location is good too. Also it’s towards the expensive end for coffee and they still charge extra for Oat milk 😠

Lovely place where to chill after work and really friendly service

Lovely place to relax with a pint after a week of work. Cool vibes, friendly service and definitely a good experience all around.

It's a great place to meet up. They have a great variation of beverages, coffee to matcha, mocha, teas and alcoholic drinks. They have pancake options of fruits or bacon. They also have a section for breakfast, salad and bar snacks.

Gluten free bread available :) Had a really nice reuben sandwich on a GF rye bread and a great oat milk flat white to go with it. Lovely experience after a bunch of GF-fails nearby 👍

Good selection of drinks, non alcoholic and alcoholic. Small outdoor seating area and slightly bigger inside. Nice selection of snacks and other foods.

Very cozy! Super tasty coffee and good selection of food!

I stayed for 2 hours for a casual business meeting, many coffees later, great service, with a quiet atmosphere

Convienent coffee house Was surprised by the service charge added to the bill for coffee only

Great food, great coffee… our waitress was new and struggled a little. Overall not a bad place for a quick breakfast.

Great coffee, food is very slow and bad quality/not fresh however - price point for food suggests it should be better

Great coffee with great service. If you like coffee, I would highly recommend Notes.

Great spot for a quick pastry and coffee. Service was friendly and fast and the pastries were delicious

Great Coffee, good atmosphere, fast service

Popped in for a quick coffee. It was very quiet when we went in. Coffee was actually very nice. Reasonable prices. Can't comment on anything else but the most important thing is the coffee which as I said was very nice. We had and espresso and a black coffee so we got a good taste of the actual coffee without milk or other flavours.....

Loved everything about this coffee shop! Went there for breakfast and it was really tasty, atmosphere was lively and cozy and good service

Went here this morning - waited ages to be served cold food - will not be back.

Had to wait for about 30 minutes to be served a coffee which I ended up having to go and pick up my self since it was waiting on the counter for 15min, and the staff were completely neglecting the customers. You won’t see us again anytime soon.

It's gone downhill! Overpriced now, not as welcoming as previously.. plenty of better coffee shops in the area

Soooooooo slllooooowwwww! This place needs better management, and FAST!!!!! B4 they loose customers and business!

Okay, note to myself: Not everyone having "... roasters ..." in his name automatically provides good coffee, even if the name indicates we're at some 3rd wave coffee place. Cappuccino foam was far from well-done, way too bubbly, coffee taste not bad but really average, nothing exciting at all. The cup was less filled than I expected with some spilled espresso on the side (it was serves exactly like on the picture). It's not a big deal, but for 3.6£ I would expect something better, sorry. The smashed avo & beetroot hummus though was not only beautiful to look at, but also delicious - thank you for that! So 3 star coffee and 5 star food level out at 4 stars. Staff was super friendly, smiling, observant. Kudos!

Used to be a convenient place to get a consistently rich coffee while doing some emails, but its recent switch to table service - adding a service charge to the bill - has made that unnecessarily hard. Waiting standards are low, making it a hassle to make an order or get a table cleaned. Serves a brunch-style menu, albeit with a smaller range of bakery than would be standard for a coffee shop of its type. Lots of seating inside and out. Easily accessible Wi-Fi.

Lovely coffee , a little bit on the pricey side.

Way too noisy!!! The staff was cleaning the dishes away and was creating soo much noise that it was unbearable; for more than 30 minutes. We had to leave. I mean coffee places should be places for relaxation, not creating unnecessary stress for customers. You should deffinetly take care of that issue if you want customers to return.

Lovely staff in Notes Canary Wharf and they do a great Aperol Spritz! Served by Iva Loca who is always warm and friendly, she’s the best! Will definitely come back for her service

Laptop friendly cafe in Canary. Amazing smiley greeting, very polite and quality service by Iva. Will be back ++

At last! Somewhere in this country that served good coffee and not the acrid dishwater I've had to endure. Damn fine food as well, but the people working there had the best interpersonal qualities. Engaging, warm, a delightful attitude that nothing was too much trouble. Hats off to them and I'll look forward to my next time there

served me regular coffee instead of decaf without informing me and forgot to serve me the bill at the end. switch your brains on guys.

Man was very confused when asked for a caramel latte and a mocha frappachino, obviously isn’t a fan of Starbucks. Having a bottle of Moët next to some coffee beans seemed slightly strange also. Coffee was meh and seemed to be sized for small children. Even my future seems more promising then this place

Visited Notes and we were told that they were not serving food just coffee and pastries. We ended up getting coffee and banana bread cake but only a few minutes later noticed them serve food to the table of white guys next to us. We asked one of the waiters and they told us that the waiter who had told us that was probably mistaken. I have visited this branch several times and they are usually nice but this made us feel unwelcome. The cappuccino was lovely, the banana bread ok but the mocha was not. #DoBetter

Notes Café, once a distinguished establishment, has regrettably seen a decline in its standards. Their flat white, priced at £3.80 for dine-in, is served at an excessively high temperature in an overly large cup. The beverage is marred by a discernible taste of residual grounds, likely due to insufficiently cleaned equipment. This results in a flavor profile reminiscent of chain establishments such as Costa or Nero. It is with disappointment that I cannot recommend Notes Café for coffee aficionados. What it's more outrageous that when another client asked for the service charge to be remove the waitress told him as per new regulations in the UK this is illegal now (which is not true of course)

15 quids for 2 ridiculously tiny flutes of the worst prosecco I've ever had... I appreciate the location is kind of fancy but it doesn't make up for the lack of quality.

I went to this place last week for an aperitif. I was pleasantly surprised by the treatment received and by the goodness of the food. I particularly thank Nicola who welcomed us in a familiar environment. I plan to go back as soon as I find myself in London.

Perfect end to a super holiday. Too bad I didn't find out sooner. Cozy place and friendly staff, especially Nicola who made us feel at home. Great food and an espresso as per Italian tradition. Fair price. Highly recommended.

A safe option. It just feels slightly too impersonal

I went to the shop to have an aperitif , very nice place to have it and Nicola was very kind to council us!! I council to go to have a great experience and a very kind service !!! A++

Real Italian coffee you can find in this coffee bar. Perfect 💖

Friendly staff,Nicola was really nice with us ,and the shop should have more people like him working there .

I felt so welcomed at this place, the staff are super friendly. I also loved the coffee and food. I highly recommend.

I have been to this restaurant and I highly recommend it. A nice place, located very close to the station, peaceful atmosphere with nice music and welcoming staff. The staff is very happy and smiling to each other. I was here in the evening for an aperitif with some friends, we had cocktails and the typical Italian bruschetta which was very good and tasty. We exchanged a chat with Nico, He's a nice and kind guy, He made us feel at home! Thank you guys, we will definitely be back soon!

I went to this amazing place with some friends, we had drinks and some plates from the kitchen; The Nicola's service was wonderfull, clean and very Gently with us. We for sure we back absolutely.

Beautiful Shop in Canary Wharf, i had an aperitif in evening: nice tomato bruschette,salami platter and drunk good beer. I was wery well and full!The staff is professional,cordial and fast! Special mention to Nicola, excellent organizator teamwork of Notes staff!Thanks to his skill and attention to the customer,i will gladly return to this Shop!

Unfortunately, it seems like the waiters are being forced to work against their will. They are cold and negative. The menu is quite weak. The only positive aspect is the customers' positive energy.

Beautiful place, amazing service, delicious coffee and extremely professional and welcoming staff! Always wanting to come back!

Wanted pancakes with maple syrup and instead of bacon, bananas, and the waitress was so adamant saying they couldn’t make it, as they use the bananas for granola. That doesn’t make any sense and you should probably speak to your waiting staff about how to accommodate customers

A formulaic coffee shop in Canary Wharf.