Based on 263 opinions finded in 2 websites
Based on 263 opinions finded in 2 websites
Nº 138 in 227 in Harlow
Opinions
Perfect extremely quick Service
Vibe Pay . 2024-11-13
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Shocking service, 1 hour and 30 mins later, still no food nor do they answer the phone
Daniel Springett . 2024-10-31
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Terrible service. The waiters were indifferent. The food took too long. A lot of money for such bad service...
Eirini Asimakopoulou . 2024-09-28
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Ordered at 6pm and didn’t get my order till after 8:30. My pizzas were freezing cold and wedges were inedible
Paige . 2024-09-27
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Absolutely shocking. We have been customers for some time . But lately we have been waiting over an hour for delivery. Tonight we ordered at 7pm expected delivery between 19:25- 19:40. It's now 20:20 and still no pizza delivery. I have tried 4 times to call and they are not answering the phone. They have lost our custom now
Michelle Mccarthy . 2024-09-24
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I had a fantastic experience at Pizza Hut today! Ali, our server, was incredibly friendly and attentive. He made sure we were well taken care of and provided excellent service throughout our meal. It’s always great to have someone like Ali who goes above and beyond to make the dining experience enjoyable. Highly recommend coming here and asking for Ali! Thank you much Ali :))
Dione Hayford . 2024-09-09
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the food was cold and hard not very nice
Angela . 2024-07-28
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order came wrong and was Stone cold
Scott . 2024-07-12
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Great service, food is always fresh and tasty, been ordering frequently and never been disappointed.
Justina S . 2024-07-12
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Friendly and accommodating, thank you
Fran F . 2024-06-28
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Very nice although the chips were a bit cold. Easy to warm up though.
Christine . 2024-06-25
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Great service and food got lunch time deal good value for money
The Fishing Net Treasure Hunters . 2024-06-18
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The best pizza in town and always delivered on time
Gtrent Xh . 2024-05-27
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Ordered online, food was delivered on time and still warm. Definitely recommended
Emanuele Giangravè . 2024-05-18
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Great service. Pizza is always hot and of high quality. Lovely staff
Devon Whitnall . 2024-05-17
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Delivered COLD, other than that it was Delicious
Nick . 2024-05-05
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Great service from Lewis reccomend
Dan Newman . 2024-05-01
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Horrible food, tasted very bland. There were little toppings, and way to much dough. If you thought that dominos was bad, this gives them a run for their money. Even though it is supposed to be a fair prizing, it is to expensive for the food that they serve. The staff seemed unsure of what they were selling and/or offering, looked unsanitary and borderline rude.
Halla Árdísardóttir . 2024-04-22
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Staff was friendly and food was delicious
Basharat Ali . 2024-04-22
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Great customer care, awesome tasty food.
Bernard Kobina Sam . 2024-04-19
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This pizza are very delicious and healthy and the service is very very good
Chats Patel . 2024-04-18
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I frequently order online for collection and it's usually ready when I get there, the staff are friendly, and the food is great. UPDATE: Changing the score to 4/5 because they removed the wedges from the My Box lunchtime deal leaving you with just a small pizza with limited options for toppings. UPDATE 2: Bringing it back up to 5/5 as they've brought back the side to the lunchtime deal and even added more options to choose from. 👍✨
Chloe Skinner . 2024-04-16
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Great service and very helpful on the phone, arranged a collection time for a birthday party and was all ready, hot and on time.
Stephen Demetriou . 2024-04-14
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Very good service, great food, the place is clean and staff are friendly.
Sydney Says . 2024-04-12
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Lovley food and staff very friendly definitely recommend
Lisa . 2024-04-08
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I have ordered twice from this pizza hut and on o Both occasions they are very late.
warhol A . 2024-04-04
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Very nice customer service ,good food!
Ishu . 2024-04-01
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Friendly and neat environment for eating.
COLLINS GYABAAH . 2024-04-01
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Very good service, very polite best food
Carla Spencer . 2024-03-31
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Great service. Always green and tasty food.
Imran Shahid . 2024-03-31
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Great service. On time. Fresh pizza!!
Davies Osunneye . 2024-03-31
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Order didn't even turn up. Rang the branch 20 times but they don't answer or they cut you off
Susan Baker . 2024-03-28
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Ordered a few times. I've had pizza missing, late twice. Store never answer the phone.
Clare Clements . 2024-03-28
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Super quick and really polite. Friendly service. 5⭐️
Kathryn Jeffs . 2024-03-26
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Pizza cold and not the right pizza onion rings stone cold as was the pizza no sauce totally forgot it and wedges covered in so much sauce no attention to detail won’t ever darken this door again absolutely shocking and when I called to complain no one answered so it all went in the bin, Pizza Hut is definitely on the decline please avoid there are much better pizza take aways
Lee . 2024-03-25
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Very friendly staff alway happy to help
Michelle Ryde . 2024-03-23
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We order Vegetable pizza. Pizza was Very testy, crust was crispy and cheesy. Evenly topping. 5* to chef and store looks good clean and fully hygienic. 👏🏻👏🏻👏🏻👏🏻👌🏻👌🏻👌🏻👌🏻👌🏻🎖️🎖️🎖️🎖️
Zulqernain Mughal . 2024-03-20
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Best Pizza Shop in Town Best service 👍👍😀
rupen chand . 2024-03-19
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They were really quick to accommodate me.
Kamille Mabalot . 2024-03-18
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Money grabbers. Nothing to do with customer services.
Nasir Ullah . 2024-03-17
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I went twice and both of time got amazing service.
Albert Jazz . 2024-03-17
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Exceptional service. Went for collection and food was ready in 10 minutes, food was amazing, hot and fresh will definitely recommend for your next takeaway
Raashika Mani . 2024-03-16
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Good customer service and very friendly stuff
Franklin Agyemang (KLINENTERTAINMENTUK) . 2024-03-15
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Always great service every time I come, will always use again !!
Jess Jane Mossop . 2024-03-09
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Great service and order and food always great
Grace Sadler . 2024-03-07
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Great pizza always nicely cooked
Tommy Mcgarry . 2024-03-05
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Amazing service, speedy and polite, awesome pizza too
TornadoTy . 2024-02-27
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Junyad gave such a welcoming greeting to us as we collected our lovely lunch meal! Great service and great food
Lily Hayter . 2024-02-26
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Excellent food Fresh and very tasty Very polite on phone to the customers Satisfy all our dietary requirements Would definitely recommend this for everyone
NAZREEN MISBA . 2024-02-26
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Tasty and good quality food Good customer service Variety of options available Definitely recommend it!!
Muhammad Hamza Naseem . 2024-02-26
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Great service and lovely pizza.
Angel Summers . 2024-02-26
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Service on point job well done
Sunny learnmore Saidi . 2024-02-19
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Best pizza in Harlow. Everyone must try it. Best service, affordable, friendly environment and delicious pizzas 😋. Buy and order now! Thank you.
Lily Denteh . 2024-02-18
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Excellent service. Didn't have any small options so upgraded me, first I knew about it was when handed the bigger pizza! Great work!
Christopher Holt . 2024-02-13
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First time ordering. A mistake was made and an item was missing. This was swiftly corrected and the staff was very polite and apologetic. Thanks for sorting it and providing fresh food. It's very much appreciated.
Chi Ryu . 2024-02-11
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Lovely shop Lovely staff food good
Russ braden . 2024-02-08
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Amazing food , very good Service 5 statys
Justin Ross . 2024-02-08
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Food was hot and tasty. After long time i ordered and got great customer service.
Basharat Ali . 2024-02-07
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The food here is really good and I love it so much xx please guys come and have taste
abigail asamoah . 2024-02-05
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I love the food so much and I enjoy it so much love the taste so much 🥰
Tamara Kamalondo . 2024-02-05
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i enjoy getting pizza from here , always fast and hot, junayd is the most helpful manager there!
inese margevica . 2024-02-01
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Best pizza hut delivery in whole of the Harlow. The manager and staff are always amazing and always on time
Ashwin Wysling . 2024-02-01
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Friendly staff and good service
Rohaib sajid . 2024-02-01
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Amazing service and very helpful
subhan . 2024-01-31
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Best pizza ever had, come back regularly 😋
Klaudiusz Truszkowski . 2024-01-28
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Friendly staff & Quick to make!
Sam Horwell . 2024-01-28
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Good experience with collection order, friendly staff and collection time was accurate to what was stated when I placed the order
Joseph Taylor . 2024-01-26
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Food was great and Aziz the delivery driver was very friendly as he always is! Great service!
Jake Grove . 2024-01-26
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Very quick service and friendly staff. Lovely pizzas! Would recommend.
Jazmin Porter-Dell . 2024-01-26
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Really tasty, and friendly staff. In the past have amended a delivery order to collection.
Peter Jones . 2024-01-26
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very tasty food, the customer service as well
Yassmine Iph . 2024-01-26
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Love the way they give service.
Dany Dumitrescu . 2024-01-26
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Very nice pizza .. hot and tasty
Lovin Antoney . 2024-01-25
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Amazing food, good service and friendly staff
samavia sajid . 2024-01-25
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Wasn’t expecting I’ll get delivery on time but driver came on time amazing.
Islam junyad Aminul . 2024-01-24
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10/10 customer service would recommend
Jason Busia . 2024-01-24
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Very friendly staff at all times.
hamid ghafarzada . 2024-01-24
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I came to pick up my order. Usually, I have to wait, but today I’m impressed – the order was ready. Keep up this service.
Aabi Aa . 2024-01-24
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Excellent product quality and service
A z . 2024-01-23
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After a long time I visited pizza hut because my last experience wasn’t great in truly amazed by the service.and the person who served me was exceptionally kind over all I’m satisfied.
aapresets . 2024-01-23
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Amazing Food and Friendly staff
Mubashir Khalid . 2024-01-23
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The service was fast, and the food was excellent.
STORIES4U . 2024-01-23
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Very disapointed with this meal. Paid for sauce and extra pineapple not on meal.
Ernest . 2024-01-13
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delivery person could not find place and would not listen to anything I was saying so food was cold , also forgot the chips and drink
Morgen . 2023-12-29
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I didn’t get the ice cream for cookie dough
Veronika . 2023-12-21
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Took over an hour to be delivered and All the food was cold so I had to reheat it all. Not impressed.
Becky . 2023-12-13
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I just called to add garlic crust and, after waiting what I would consider too long for someone to answer the phone, the guy is arguing with me and being patronising. Trying to tell me how it works when I’m trying to explain the app didn’t give me the option to add or remove garlic on the crust. His service was poor. Also given the fact his English was also poor, it was hard to understand what he was even saying? Which is fine, but just say “yes, sure, no problem. There will be garlic on the crust” rather than lecturing me how to do it in a way that was neither helpful or clear. Edit to add: he also disconnected the phone in a rude manner Train your staff better, we all work in customer service / on the phones, it’s not hard to be polite Thanks
Lenni . 2023-12-04
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2 hours late and was cold.my first order from here and definitely my last.check out the google reviews,wish I read them first before I ordered.AVOID!!!!
Mark . 2023-11-27
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Excellent pizzas. Thanks guys.
Mark . 2023-11-24
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At the moment. This pizza hut is like the ones 20 years ago. The food is absolutely lovely, plenty of toppings and cook perfectly. Hopefully, it will remain this way and not go like all the rest. As i understand it, it wasn't very good only 18 months ago. I've had 4 visits in the last 3 months, and they've been lovely
Joe Delieu . 2023-11-07
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Pizza took 2 hours to arrive - cold and soggy - clearly I didn’t see the reviews before ordering - won’t be ordering from here again. Management needs sacking!!!
Shevonne . 2023-10-28
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I paid extra for cheesy bites stuffed crust and got stuffed crust on my Hawaiian pizza
John . 2023-10-14
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Cold and late and missing items
Robson . 2023-10-14
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I don’t even want to rate this delivery 1 star. Food was stone cold, restaurant worker was rude, delivery driver number was incorrect. Took ages to arrive and the excuse I was given was ‘my pedal bike broke’ - unacceptable
Louis . 2023-10-08
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Original time was 20.10 arrived 20.36 and it was stone cold
Daniel . 2023-09-20
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My pizza was squashed in side of the box and was basically stone cold I would like a refund
Lucille . 2023-09-18
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Said it was coming down our road so I injected insulin (type 1 diabetic) and now it’s saying it’s delivered… there is no pizza here and now I’m in trouble ……….
Les . 2023-08-27
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Over an hour late, stone cold when it arrived, tried to call to find out what was going on, number didn't work. Not happy, will be requesting a refund
Jodi . 2023-08-25
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They sent me the wrong item and missing items
Tahsin . 2023-07-30
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Dreadful. A sign on the door well above head height; informing that only one oven worked. Door was opened for me by a customer so I MISSED the sign. Waited 15mins for a table; when plenty were free. Asked about allergies and pay by card, but no reference re: note on the door. Placed order online (Never will again) and waited half an hour. Asked Manager how much longer. Told half an hour more to wait. Demanded refund. Partial refund given. Deducted £10 for drinks and the non existent salad bar offerings. Plenty of staff, but inefficient. Many disgruntled customers around us- wrong order, little salad, very late food.
Andrea Brister . 2023-07-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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109 Opinions
Thoroughly enjoyed & very filling. Only disappointment was that we were not advised there was no grilled ham available for our meze boxes, nor given anything in it's place. But to be fair, it was so filling we struggled to finish it (we ordered an extra skewer each, big mistake lol) & only noticed today while showing family a picture that the ham was missing. All the meat was flavoursome & tender, but sadly my sons chicken was very very dry. We just won't get chicken next time 😁 problem solved. We added 2 spoonfuls of own rice so we could share fries & salad between 2 of the boxes. Absolutely stuffed!
3348 Opinions
Great staff, bland food. I ordered the festive burger and although it was packed and stacked with food, it was all very tasteless. Oddly only one strange of onion in the burger. My wife ordered the veggie burger, she said it was to moist and again completely tasteless. And again a single strand of onion! Is there an onion shortage that we didn’t know about? Overall nice location close to some nice walks, but we won’t be returning.