Based on 275 opinions finded in 2 websites
Based on 275 opinions finded in 2 websites
Nº 867 in 1033 in Croydon
Opinions
They don’t add a sos how domino’s pizza do …
Marius . 2025-03-25
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Very polite and friendly delivery man
Natalie . 2025-03-09
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Ok but the pizza is never ready within the 10 minutes and the staff look dirty at times. Handling phones and food with no visible hand washing
Tannie . 2025-03-08
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Never received the order, has raised a complaint for refund and for the rudeness of the driver
maria . 2025-02-22
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Every time, every SINGLE time the customer service is poor. I ordered 1 hour ago and my food still hasn’t come. Called the store and they told me to wait and hung up.
Tyla Neveah Rajendran . 2025-02-18
MORE AT Google
It took the delivery guy more than 20m to deliver my pizza when I’m a 5/10m walk from Pizza Hut!What’s even worse is he was apparently on a bike so delivery should have been quicker! My pizza has now arrived stone cold!! Absolutely appalling service!!
Gloria . 2025-02-07
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I was a bit sceptical at first due to reviews. I went into the store and found they were good. Pizza was nice and staff were sweet. I have been back a couple of times since my first visit.
Taloula . 2025-02-02
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Laiba has given great service. Thanks a lot.
T BR . 2025-01-30
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Very very bed service in collecting Oder I call on 20time but restaurant can’t pick my call I spike the store manager they say u need to Oder online sore manager name is fahad they say me like that in west Croydon Pizza Hut Thank you
patel daxil . 2025-01-25
MORE AT Google
I have a very good experience with them, and I truly recommend them. Kul is very helpful. Thank you!
Aurica Negoita . 2025-01-07
MORE AT Google
My son is special needs and would only eat Pizza Hut wedges . So I get it every Saturday. The manager is so kind and lovely who understands my family needs , always give us at a discounted prize . I’m very grateful for his kindness and on top of what we buy , he treats us with respect and give us little treats from time to time . I would recommend this Pizza Hut west Croydon branch for anyone !
Patience Asare . 2025-01-07
MORE AT Google
Kul is amazing 🤩 very good seevice
Kashav Bhanot . 2024-12-21
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Food arrived stone cold yet again. A real shame as when the food is hot and fresh from here, it’s great.
Brittany . 2024-12-08
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Really nice and friendly staff. Great service every time.
aisha hussain . 2024-11-29
MORE AT Google
Amazing service nice and fast and efficient
Jerome Facey . 2024-11-29
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I ordered two pizza and it took 2 hours to be delivered. I ordered pepperoni and ham pizza and ordered extra of both toppings and when it arrived it was so few. The pizza had 7 ham pieces and 8 pepperoni pieces. I was surprised to see a company like Pizza Hut have workers doing this!
Uri Raymond (Uri) . 2024-11-24
MORE AT Google
Quick preperation and delivery time. I haven't had pizza hut on years and it was absolutely delish 😋
Michelle . 2024-11-09
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Kulvinder was great with service and very gentle guy
Mark Salazar . 2024-11-09
MORE AT Google
I’m disappointed l, after two hours of waiting no food received and it says delivered on the app!!!
Amir . 2024-11-01
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Do yourself a favour and do not order pizza through just eat app last night they charge my card for my pizza and 3 water the delivery guy came with 3 water only and the receipt for 3 waters he then call the pizza place for me on speaker they said they only got order for water an no pizza I went to bed hungry this is the second time just eat took my money for pizza and didn’t give me any pizza I want a refund you people are wicked stop taking people money and not place the order or refund it
Cheng . 2024-10-30
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It was very tasty, unfortunately the side dishes were a bit small. Prices fair and delivery very fast!
Noah S. . 2024-10-29
MORE AT Google
This is the second time I have place an order and an item is not delivered. I was told to wait for hours to have the other item delivered but they didn’t deliver. Its not the delivery drivers fault
Elsie . 2024-10-26
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Date 22/10/2024 so I’m buy two large pizza so I’ll give you before 25min order for takeaway so it’ll take a 45min time and takes way order very slow and they are second time don’t give garlic sauce …better than you can choose other pizza shop …
Patel Meet . 2024-10-22
MORE AT Google
Very good delivered. Thank you Lucia @ Warrington Croydon
Lucia . 2024-10-20
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Food was stone cold. Unacceptable!
Barbara . 2024-10-04
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Whole order was delivered stone cold and had been sat ready and waiting in the restaurant for a driver to become available and pick it up.
Brittany . 2024-10-02
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The food was freezing cold when it arrived and was squashed. The boxes were also soaking wet
Louise . 2024-09-13
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Naeem delivered pizza I feel very nice I love Pizza Hut service
kojo intsiful . 2024-09-01
MORE AT Google
Naeem he was a very good delivery man and didn't take long to bring the pizza and it was still nice at hot when it came.
tomasz z . 2024-09-01
MORE AT Google
The pizza was really nice, I had to change my order and Humayoon was very friendly and helpful! It’s not the first time that I’m ordering in West Croydon Pizza Hut and they are very friendly, I’ll definitely go back for more!
Ticiana Mendes . 2024-08-31
MORE AT Google
Absolutely amazing service from Naeem who delivered my pizza, arrived still hot
Daejon Gordon . 2024-08-29
MORE AT Google
Amazing,Fahad hut manager did a great job ,make pizza very delicious and yummy.very friendly and good sttaf.specially appreciated Fahad .10/10👍.Got pizza before time .very happy.now always pizzahut❤️
Sultan Amjid . 2024-08-29
MORE AT Google
Very friendly chap, Naeem. Very good customer service
Domagoj Skok . 2024-08-28
MORE AT Google
Naeem was very friendly and delivered food with care
Andreia Pereira . 2024-08-28
MORE AT Google
Kulvinder was very helpful and gave me good deals
Albert Asare . 2024-08-28
MORE AT Google
Quick delivery by Naeem, arrived before expected delivery time. Pizza was hot with a good amount of toppings.
Michelle Luton . 2024-08-27
MORE AT Google
Naeem from west Croydon very nice and polite delivery
C Boyzy . 2024-08-27
MORE AT Google
Pre ordered for a specific time and Manish delivered it before time. Pizza was nice and hot. I just wish they would label the pizzas when it's a multiple pizza order.
Raymond Kwadjo Bamfo Dankwa . 2024-08-25
MORE AT Google
Ordered a pepperoni pizza and it was VERY oily! Loaded with oil to the point it could not have been eaten. Made me sick!
Norrissia Fortune . 2024-08-10
MORE AT Google
We placed an order on the telephone, the call was answered by a very friendly gentleman and the order was taken quickly and efficiently. The food arrived quickly and was piping hot and tasty! Great service from Yash and Naeem. Thanks again!
A . 2024-08-09
MORE AT Google
Pizza came crushed to pieces and nacho box only small portion badly crushed
Carol . 2024-07-25
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Had a deep dish pan pizza, it was loaded and cheesy. The service was great by Humayoon.
Lovepreet Singh . 2024-07-14
MORE AT Google
Fresh and cheezyyy pizza in the area. Great service by Humayoon, he was so kind and generous in taking the order and responsive towards the customers. Overall a pleasant experience!
Janani Jazz . 2024-07-14
MORE AT Google
Amazing pizza and good service by Humayoon.
Akshay Parmar . 2024-07-14
MORE AT Google
Ordered a create your own large pizza to be delivered. Came on time and the pizza was steaming hot perfectly made, they are not stingy with toppings. 10/10 for pizza! Would have been 5* but garlic bread wasn't all that.
JJ . 2024-07-14
MORE AT Google
Food was hot and tasty very nice stuff especially zoha her service was out standing.
Jay Arnold . 2024-07-13
MORE AT Google
Pizza was great!! Very hot and spicy lovely service
Kay Kay . 2024-06-22
MORE AT Google
Kulvinder look after me well with good deal a Me lovely pizza thank you
Anton Daly . 2024-06-12
MORE AT Google
Not had pizza hut in a long time and really enjoyed it.
allen . 2024-05-31
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Kul gave me a great service, speedy and the food was delicious!
Reuben Vaughan . 2024-05-30
MORE AT Google
Food was really greasy and marked delivered when they were 10 mins out
Chantel . 2024-05-21
MORE AT Google
Everything was delivered warm and fresh. As good as pizza hut can get. not healthy but tasty ;)
Charlotte . 2024-05-09
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Order was late not complete missing the pizzas and the sides that were delivered was cold.
Joanne . 2024-05-06
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I ordered via the app which accidentally ordered from this store. I called to cancel and contacted customer service for a refund which the store said was fine. When customer service discussed with this location they denied any such conversation occurred. So along with all their other terrible reviews they are liars and thieves.
tmj128 . 2024-05-02
MORE AT Google
Take away - wouldn’t go near this Pizza Hut standards have dropped
Box fresh . 2024-04-28
MORE AT Google
A seamless service from Gurvinder today. We ordered something by wrong, I called Gurvindar and requested to consider the change for like to like, which was done seamlessly. Moreover Pizza today cooked really well. Thank you Pizza-hut delivery and west Croydon team
Ritu Agarwal . 2024-04-28
MORE AT Google
The pizza, barbecue chicken and garlic bread was very cold. Looked like it sat on the side for a long time before being delivered. Very unhappy customer and kids considering I only live on Mayday Road and I payed £32. Will not order from you guys again. I want a refund
Rousell . 2024-04-06
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4 pieces of cheesey garlic bread missing
Debbie . 2024-04-06
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3 times in the last year they messed up orders. Once a vegetarian was provided a meat pizza instead of Veggie supreme, once a strict Muslim was provided a pork pepperoni instead of chicken supreme and on Friday they gave me tomato sauce instead of BBQ sauce on mine. In every incident there has been an attempt to rectify it with the restaurant. If you're not willing to walk down to the shop they just gaslight you over the phone, tell you it is correct and accuse you of lying. I paid for delivery, I'm not making a 20-minute walk to go fix someone else's mistake and pausing the movie for everyone else. They make resolving it so difficult that people give up. They failed the last two times in a row. I'm not ordering from them again. I am reporting this to headoffice now after how rude they were over the phone. I'm done.
Graeme Chetcuti . 2024-04-03
MORE AT Google
Food turned up cold (though delivery tracker was somewhat accurate) and driver could not locate my address. When they showed me their phone they had just typed the postcode, and got grumpy when I showed the email confirmation showing the full address. Went off at me because he had other pizzas to deliver and manager was asking where he was.
George . 2024-03-21
MORE AT Google
Pizza was stone cold and barely any toppings.
Virendra . 2024-03-13
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Food was good. Packaging could be better as it almost fell out in rain! But all good and safely delivered. Thanks!
Stephanie . 2024-03-10
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The pizza and the cookie dough were over cooked. Black burnt bits under pizza. It was not pleasant to see or eat.
Alisha . 2024-03-08
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Did not like the taste different from usual and tasted sweet for some reason also not happy at all and also was not hot it was cold
Meeta . 2024-02-25
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cold and damaged. no cheese on garlic bread. disgusting.
Martin . 2024-02-24
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Pizzas are drowned in oil , disgusting . Fries are disgusting too , i don’t get it
John . 2024-02-21
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Crap!!!!!!!!!!! Don’t waste your money, they are serving rubbish!!!
Katrina W . 2024-02-18
MORE AT Google
My pizza was all messsed up when I opened the box it was just dough
Aidan . 2024-02-13
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Food is always nice however for some reason they do not include the ice cream with the cookie..
Junior . 2024-02-02
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Took almost an hour to leave the restaurant
Polly . 2024-01-20
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order the box of any Donner meat and was very disappointed to see I had a very small dried up portion of meat very unsatisfactory
Debbie . 2024-01-19
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it was nice but me made us all throw up i think there was smth wrong with it..
Honey . 2024-01-08
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Pizza was cold dried up and missing side dish.
Erica . 2024-01-06
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Had to put the food in the microwave arrived cold
rachel . 2023-12-15
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Delivery driver didn't ring my bell. Didn't knock my door. Food was just left outside flat door.
Jonathan . 2023-12-13
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Food was stone cold and over done. My kids actually refused to eat it.
Kieran . 2023-12-10
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I call them to order now. He told me, my manager take the io. Then he cut the phone. Then call again no one answer
Tharaneepan Sivanesan . 2023-12-09
MORE AT Google
Do not go to this place. They deliver cold pizza, that’s late and don’t ever pick up the phone. Like Croydon has a million pizza places, choose one of the others.
Tom Willoughby . 2023-12-05
MORE AT Google
Food arrived in a supermarket bag and was cold
Samantha . 2023-12-01
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Had a delivery that was supposed to come but kept getting delayed because delivery drivers kept cancelling. I was called by Pizza Hut to come and collect it instead, so I told them they need to add wings for free. Midway going to collect, they actually got somebody to deliver the food in the end, so I had to turn back to collect the order. On top of that, a wrong pizza was ordered and they didn't even add the free wings. Abysmal
Owula . 2023-11-26
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Said it would be ready at 10:35 got there at that time and waited half hour for the food to be done.
Atlanta . 2023-11-24
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Food took over a hour to be collected store knew of this and still did not remake pizzas wedges and garlic bread says its just eats fault for not picking up on time all food is stone cold
Stefanie . 2023-11-24
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I order a deal for 4 that tells wins a free Pepsi max and I didn’t received anything, the pizza was cold and half hour late. Totally disappointed. Never again
Karine . 2023-11-18
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If I could I would give 0 stars over an hour for delivery that's not including cooking time. Customer service gets the 1 star.
alfie killick . 2023-11-15
MORE AT Google
Yet again, wrong pizza made & delivered. Never again.
Roger . 2023-11-13
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Everything perfect. Goog quality pizza!
Renis . 2023-11-11
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I order a the Pizza Hut out of the random feeling to have take out and remembering as a child my family would order Pizza Hut. I used to adore it so much and loved the taste. It was refreshing and filling. I’m not sure if this is a business model that failing or just cutting corner but Pizza Hut nowadays is disgusting, the food is small and doesn’t offer the pan experience that was once available, it was dried and smaller in comparisons, with a huge lack of flavour, it doesn’t taste right nor promising anymore. If anyone is reading this pizza gogo offer a better deal and taste
Gurpal Singh . 2023-11-10
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Pizza nice tasting but cold. Pizza sleeves needed to keep pizza hot
Shariel . 2023-10-15
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The pizza wasn’t what I ordered after I waited so long for my food not happy if it was going to be that long I would of ordered something else
Shantell . 2023-10-13
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Never received my food the delivery guy on a white bike gave it to a another person when I asked him. PLEASE REFUND MY MONEY BACK !!!
Corlita . 2023-10-11
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Pizza arrived with a different crust to what I ordered. The presentation was bad. I will never order from West Croydon again. No wonder Domino's is number one, and Pizza Hut is well behind
Karine . 2023-10-08
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Ordered chicken and sweet corn when I bit into it was a piece of pepperoni
Sophie . 2023-09-29
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The food was perfect. Thanks for the awesome pizzas and extras, everything was yummy, especially the mac and cheese melt, (though I think we missed the ice cream with the cookie dough). It was a great deal and well worth ordering again!
Zoey . 2023-09-25
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Food was hot hardly any cheese on pizza
Chanelle . 2023-09-19
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I only buy pizza once a year & this one did not fail to impress.
David . 2023-09-01
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Cookies were in the same box as the garlic bread, no consideration to people allergies.
Letitia . 2023-08-26
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Never received the order I placed
Darren . 2023-08-11
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The pizza was lovely, but I ordered some hot cookie dough and vanilla ice cream, which I love, but was given Ben and Jerry cookie dough I've cream, which I hate...having said that, a refund was offered very quickly.....so thankyou
Julie . 2023-08-06
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Cold food. Unpleasant delivery
Annie . 2023-08-05
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Food was nice however everytime I order a cookie dough the ice cream is always forgotten.. even tho I put in the notes its still somehow forgotten..
Junior . 2023-08-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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7 Opinions
Too bad, I would’ve given a better review because I think the BBQ selection was manageable. But the service was terrible, very small options for dessert, they didn’t stock up the food often, so we and other customers had a 2hr slot, spent a lot of the time waiting for the restock. They also charged me £15 for my 4 year old (she only had chips and a little bit of udons). I didn’t mind paying because I didn’t even check the price, but after reading and hearing that it wasn’t suppose to cost that for her, why was we charged that much?
2053 Opinions
Went to pick up breakfast for family. Seemed like we got McShells. Very crunchy and unpleasant all around.
168 Opinions
The service is so hit and miss. A coffee shop at a station should have the better baristas due to its location. Most baristas in East Croydon Costa are not up to the standard required for such high pace location, that is mainly serving single drinks. The “new(ish)” staff have been there since last year and it’s still like watching Bambi walk for the first time. If, the till operator/barista taking the order was more focused on getting drinks orders correct, listening to the customers actual order and not assuming, and stop focusing on asking if I want a pastry, this would be a good start. Sometimes they are asking before I’ve even verbalised my order. I understand the requirement for an add on sale but not at the cost of the main purchase. I am trying out the other coffee establishments at East Croydon Station, maybe I’ll be back in Costa one day!!! It would be 2.5 for service really.