Based on 125 opinions finded in 1 websites
Based on 125 opinions finded in 1 websites
Nº 148 in 199 in Wellingborough
Opinions
Great Food and great quality! Customer service is nice and easy too! Highly recommended pizza place.
Farhan Ahmed . 2024-11-24
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Ordered for delivery and the food was given to the wrong house. After calling the shop when the app said the food was delivered, I watch the driver go to the house across the street and get my food back from them. I know some people wouldn't mind but I won't eat food if it's been handed to other people for a good few minutes. Still waiting for my money back. Had to email customer service for a refund. Not great communication on Pizza hut's front.
Sean O . 2024-11-23
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Any pizza you order comes soaked in oil, half of the 1200 calories are pure fat. on top of that, the pizza comes unsliced, if you eat in the car you get dirty from head to toe. The dough is raw, and it's expensive on top of that. If you care about your health, avoid this place and order from the locals.
Pleiad . 2024-11-14
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Great! Fresh pizza delivered fast piping hot and so tasty.
Ryan Revill . 2024-11-03
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Always order here but today the bottom of the pizza is like fried bread. It’s never normally like that. Pizza Hut (high street)
Alex . 2024-10-13
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Ordered pizza said it would be 20mins came an hour later warmish I live 5 min drive away pizza wasn't vary nice at all tasted like ass.
Matt Kelly . 2024-09-19
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AVOID this place. They will deliver your order to somewhere random, and when you contact them they will call you a liar.
James G . 2024-03-04
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Booked for a Sunday at 7pm. Entered restaurant and saw 2-3 tables being used at most. The restaurant was virging on empty. We stood waiting at the host stand to be seated for a good 7-8 minutes with no acknowledgement or anything. Then one member if staff said ‘I’ll be with you in a minute’ before proceeding to enter an order on her till. While she was doing this, the shift manager (who also apparently is the general manager) was asked to restock nachos on the salad bar. (Why is she having to be asked to do this when the restaurant is so empty?) She then walked past us and also said ‘I’ll be with you in a minute’ as we continued to wait. The lady then finished entering her order in the till so we presumed she would come over to seat us. No, she went off to the other table to begin to take their order. After more than 10 minutes waiting at the host stand we decided to leave, but having promised the children a Pizza Hut we drove 20 miles to Pizza Hut Northampton where we received excellent service, despite the restaurant being far busier. There’s obviously a reason why Northampton was so much busier, and I’d hazard a guess it’s down to the service the staff give.
Jamie Stevenson . 2024-03-03
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I have ordered twice from here recently and have enjoyed it every time. We normally order a large half & half with a cheesy garlic tearer. I like ordering online as the website normally looks for the best deal as you order. We managed to get £10 off our last order by doing it this way. As we ordered on a Monday evening we got a great deal. Food was really tasty and lovely and hot when we got it.
Laurie Farrelly . 2023-12-07
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Chicken supreme highly recommended
ToM 3K . 2023-11-28
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They give you excellent service to the customer.tge pizzas and sides are too delicious and well cooked. The staff are very friendly, helpful and polite for each customer.i am vegetarian so I ordered multiple times by every time I got same qualities and taste. I highly recommend to order for both veg and non-vage.. Thank you pizza hut❤️
Anjali Patel . 2023-10-03
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Quick delivery great food delivered nice and hot
rylee manning . 2023-08-05
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ordered onlne at 9 am for 1 pm deliver no delivery until 1;30apm and the manager offered no explanation or apology. Best not to order for deliver from here if you are hungry
Rajat Srivastava . 2023-07-25
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Decent food and decent waiting time
Dawn “Dawn Leach” Leach . 2023-07-10
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Order made at 17:47 received notification at 17:50 that order is ready to collect how come pizza and side cooked and packed within 3 minutes. Served precooked soggy food.
Kartik Patel . 2023-02-24
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This is the worst Pizza Hut! The orders are always wrong! They take over 1-2 hours to deliver. The last time I ordered I ended up going to myself after waiting for 2 hours and no one picking up the phone! All the manager said was yeah I don't have staff to pick the phone up. Your order has left. I got home and we had to wait another 30mins for the delivery. We have now completely stopped ordering from here. Please everyone beware! The food standards are awful and the service is the worst!
AAKN Radia . 2023-02-14
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Good service from Guru, the manager and the food is awesome.
Durga Jeeri . 2022-12-18
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Not a bad little place not as good as others but passable
Corrie Watson . 2022-12-11
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For the first time it was shocking we waited for an hour for the food to get to us then had to heat it up as it was almost cold. No dips that we paid for. Normally 5 stars
Phil Saunders . 2022-09-26
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Very rubbish pizza 🍕 not good quality of pizza. Not pizza hut quality. Quality like a Turkish pizza shop.
Nihar Gandhi (Nick) . 2022-08-26
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Waited over an hour and half for home delivery and never received my order even though they took my money . Got told also that it had been delivered and when I rang no answer Disgusting customer service
Stephanie Card . 2022-02-17
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The staff were rushed off their feet with a massive amount of orders, the we popped in to make is worse. Food was ok, staff were great, had a laugh and a gentleman came in to thank them for all the pizzas they gave to the homeless and charity, which gave me a lot more respect for this little branch.
Dean Sygrove . 2021-11-07
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Ordered pizza for collection from here a couple of times and it's been good. Ready on time and quick pickup.
Pensive Parry . 2021-11-06
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A fast delivery service. Clean and bright. Staff very efficient,and welcoming. The pizzas are very good. A collection service is less expensive, should this be a better option.
Patrick Speaight . 2021-10-24
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Sent the wrong order, paid for extra toppings and then took another half an hour to deliver when we are only local. You’re paid to do one thing which is make pizza, will now have to eat really late. No effort to expedite the correct order. Very disappointed will not use again
Andrew Kirk . 2021-08-13
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Would not let me order at the counter, went outside phoned my order then went in and payed , this is madness
Lee Woods . 2021-03-02
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Glad to finally be getting the pizzas from this branch for online orders now. Great food and arrived on time. Much better than the brackmills branch who provided rubbish food and it was always late.
Robert S . 2020-12-11
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Missing a side from my order and there is no way to contact the restaurant. I called several times just yo get no answer
jonas simkus . 2020-11-15
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I know it's COVID but why let us in to reception then tell us to go back to our car in the car park and oder from the app - which I don't have. I tell you what's easier - go get hot food from the independent Jamaican takeaway two doors away. And they're so much more friendly!
PE C . 2020-11-14
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Don't understand why an order over the phone can't be processed and to be told to order from an app instead.
jamie Whyte . 2020-08-08
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Pizza was hot on collection and lots of toppings, although one topping I got which I didn't ask for was a long blonde coloured hair 😫🤮
N B . 2020-07-06
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The manager is a joke customer service is just as bad worst place to order from if they make a mistake u get no refund and no pizza to replace the wrong one absolute idiots
personal trainer . 2020-05-30
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Not normally one to complain but it was bad... Ordered a 8pm, at 9.30pm I called them to check they had received the order, I was assured the driver was on his way. Pizza arrived at 10.30pm, 2 hrs and a half after I ordered it. Pizza was cold, garlic bread was burnt and the ice cream was totally melted, in the process of trying to get a refund. Be aware they make the complaints procedure long and tedious to try and stop you complaining.
Adam Jewson . 2019-11-30
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Called to ask to change one topping on a pizza and they were unwilling to help. The man on the phone was very ignorant. I asked if I could cancel the order and it refunded to my card and he was not interested in doing that either. Very unhelpful and rude. Will not be ordering from them again.
Mark dickens . 2019-11-08
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Mediocre pizza nothing too great
Andy Porter . 2019-10-04
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Never again. Pizza was cold and soggy. Completely unedible and the delivery driver was 40mins late and didn't know where to deliver the pizza. Honestly I would rate this ZERO stars.
Shah Chowdhury . 2019-04-08
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Fast and friendly service, pricing is a tad high for fast food pizza but that's just normal for all pizza hut branches there's also several deals going on most of the time to get the most value for money. Besides that, deliveries are mostly made within 30 minutes and collections are made even quicker. Not much else you can ask for in terms of service and/or quality.
Kush Patel . 2018-12-30
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1 star is being to generous for how disgusting there service is! Ordered two different pizzas, but instead they sent two the same. Accidents happen & all that called to inform them. Clearly explained the issue, & the staff member repeating back what I had said. But it was wrong, so clarified with the correct information nicely calmly. With that the Pizza Hut rep started shouting down the phone for no apparent reason, I’m glad I had witnesses to this. Even when informing him he was shouting down the phone he just continued to be aggressive whilst shouting down the phone about my order. If that wasn’t disgusting enough the limp wristed reply to my complaint from Pizza Hut online was a pure joke. Aggressively shouting at a customer because you made a mistake, makes you nothing short of a abusive bully. Staff members are a direct representation of the company. One that looks like it prides it self of aggressively dealing with any complaint even if they are wrong. We will never, NEVER use Pizza Hut in any respect again
Morpheus The great . 2018-12-16
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Waited nearly 2 hours for our pizza. When it arrived it was over cooked and cold
Bex . 2018-11-01
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just called im 6 mins away in car and its to far for delivery. had 1 last week guess im not a customer they want. ok will not give you business again.......
Phil Ferguson . 2018-10-07
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Pizza was overcooked and hard with very little base sauce on it
chantell allen . 2018-09-24
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told one price on the phone then given another price when i got there. rip off. avoid!
Paul smith . 2017-12-19
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90 minute to deliver a cold Pizza to Irchester... The pizza when it did arrive, looked like it had been transported standing up and the delivery driver looked like he was possibly homeless or just had no care for personal grooming / washing clothes. In the Birmingham Branch when your pizza takes longer than 30 minutes you get an email apologising and a voucher. In Wellingborough you do not even get a reply to your messages from Pizza Hut or #PizzaHut Shocking service.
Tom Hutchison . 2017-10-09
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Good for collection would not get delivery
m a . 2017-09-17
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It's a standard pizza hut delivery, food is good quality, delivery is quick and staff are friendly and professional
David Bates . 2017-07-20
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Excellent service and delivery , its the only place i use for pizza now.
Dean gwilliam . 2017-02-10
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Order wrong 3 times in a row! They can't seem to follow instructions at all!!!
Ron Ron . 2017-01-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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NHSRF, lunch groups first lunchtime here. It was a very cold day, NO HEATING on inside, we sat in our coats!! Took an hour from time of order to get my food (a curry), my partner has the ‘special’ Tagaltelli !!! That was the WRONG PASTA. Very little choices for Veggies or anyone with a Gluten sensitivity. If you’re going to upset a couple with late food, DON’T do it to the organiser!!! Drinks were expensive. Quality and Quantity were excellent, Piping hot food on COLD PLATES!!! Sorry, but this group of 26 diners will not be returning.
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The driver started flirting with me he drives a red car. everyone be aware as this was VERY INAPPROPRIATE, every time i have ordered from here they have been soooo weird and refused to give me my food ? even after telling them my order. PATHETIC.