Pizza Hut Delivery in Reigate and Banstead

Good quality pizza and staff banstand branch is very supported and good Hygiene.. And the quality of food is good

We used Pizza Hut Banstead for my daughter’s birthday party, they were delicious, a great deal and ready promptly. Thanks a lot, we will be back!

Always treated well here. Good food

the last 3 orders were wrong and this time food missing I called the branch he said go online and request a refund which is impossible I called back he said what can I do for you so I suggested the two magnum deal which is 4.00 the chicken was £6.45 he then said that call when I order next and offerd his personal number and he will sort it next time ill never remember just refund me the chicken meal thank you

Great service for delivery! Rushi was really accommodating and helpful. Delivery driver lovely too.

Very good service and food. Mire than three pizza shops on high street. Always cometo this shop rather than the others. rushi very nice guy. Always smiling

Place is very nice and the food is amazing to eat and much more than i expected

Great experience , Rushi was a great host and helped out a lot with the order and the app as well as the food came very fast.

service was amazing and food 10/10

Absolutely Terrible Hut! Staff are rude and don’t care, they will constantly tell you blatant lies when asking for an update. Last two deliveries have been 2 hours and last time when food arrived it was inedible. Please do yourself a favour and choose another Pizza shop in Banstead. Completed an online complaint and offered a £20 voucher absolutely not!

Long delay almost gave up. But food eventually arrived. Tasty. Thanks for the free extra pizza. Will return

Lovely little pizza takeaway and delivery. Spotlessly clean and the staff are amazing. They are meticulous with your order and, maintain the standard of food each time we have taken away and they are really quick. If you like your pizza hut pizzas, and you are in the area, go here.

decent but cant seem to order wings & They got rid of the only semi decent side (tear & share)

It was a lovely place, Rushi was very professional and good in service.

Missing item when delivered, denied they had my order details, then passed round and on hold for 25mins, drove to restaurant and got to shop whilst still on hold, said wouldn’t replace the missing item. Disgraceful and absolutely no customer service. Then claimed whole order was given to delivery driver so now admitting they had my order. Don’t use this place, it’s cheaper elsewhere anyway

First time I used here I vowed never again. Last year for some reason we ended up ordering from here again, and it’s now our favourite takeaway. New team and manager very friendly, pizzas are always delicious and always ready within the time frame it states on the app

The man and lady in this pizza hut are fantastic thay bend over backwards for you as kids are fussy and always smileing food is always hot and tasty thank you for your servise

Rishi was excellent and very helpful! Great pizza. He should definitely be given a commendation!

Awesome food 🥘 and lovely environment. Highly recommended to everyone of you. The manager rishu brother is sooooo sweeet ❤️

Hands down the best Pizza Hut branch I’ve been to. I keep coming back for Rushi his service is the best every time we come he treats us with so much care and never fails to make me feel special. He puts love in the food he makes and caters it to what we want exactly. He explains to us any exciting offers and even brings chairs out for us to eat! The only Pizza Hut I will be going to is this one!

Amazing place and Amazing manager Rushi brother and served me and my friends very well, very very friendly ❤️

Chips cold pizza taste horrible crust nit same as use to be and not nice forgot to bring my Pepsi drink!

I loved the service by Rushi, we will definitely come again because of him. He should be a manager !!!!

Just ordered a pizza last night actually ordered really late about ten minutes before close and the lovely lady said the driver was finished. I asked please or could you bring it on your way home being a bit cheeky. She only said yes got two lovely pizza dropped off at about 25mins later by Rishi top guy God bless Banstead hut team was a miracle thanks so much! 🙌🙌😁

I’ve ordered a few times and the pizza has generally tasted like a strange combination of cardboard with lots of pepper, not at all like Pizza Hut should. Orders have been incorrect on more than one occasion and when you attempt to contact them about this the staff and especially the manager are rude and not at all helpful. The last time I ordered they wouldn’t even talk to me, hung up the phone and wouldn’t answer it again! I’ve given them a second chance before but never again. Avoid!!

Excellent delivery service from Rishi! Very polite, friendly and fast. Food was great too! Tried the new yorker pizza for the first time- really nice dough and plenty of toppings. Will be ordering from Banstead store again!

Rishi was amazing and made our pizza on time! He gave great customer service and made sure we had our pizza

Rushi was such a lovely man and he made sure we received our pizza in a time of need!! He was the loveliest man ever!!!! Great customer service

Been eating here for ages and I can’t complain about anything in there 10/10

Staff so supportive nd nice atmosphere To be must visit nd try new one all pizza with dip

Very good experience this week. Food was delivered hot and on time by Roosi - very polite and nice young man. Thanks very much!

great customer service, the staff are kind :)

Really amazing service, from Rushi and the food was great!

We went in store and pre-ordered a bulk order of pizzas. We dealt with RUSHI who was very helpful and provided excellent customer service. RUSHI was very professional and I would highly recommend Pizza Hut in Banstead ⭐️⭐️⭐️⭐️⭐️

Rushi was so nice and friendly and helpful. Great pizza as well. Thank you!

Great service! Best customer service

Rishi was great and went above and beyond with sorting us our pizza just before closing after a lovely evening. Thank you 🙏🏻

We were served by rushi last night. It was so late and he was just about to close the door but he was so friendly and welcoming and didn’t turn us away. Made our pizzas with smile and care. Thank you.

Great evening in Banstead. Had a late night stop in Pizza Hut. Amazing staff, great service and lovely pizza!

I ordered pizzas for a party from Pizza Hut Banstead. Manager Rushi's Service is excellent! Food was ready on time, good deals and everyone liked the pizza. Everything was spot on! I will recommend Pizza Hut Banstead to everyone!

Disgusting! They sent me gone off cookie dough that smelt like sour milk as soon as I opened the box. No care in the world, offered to send a replacement which is still not here 2 hours later. Why lie?

Went to collect my order and straight away greeted by Mr Ravel who was friendly. I asked for a slight change to my order, very last minute and Mr Ravel was happy to help and delivered the food quickly. The pizzas were the best tasting pizzas from a Pizza Hut we have had before, fresh, hot and perfectly made. Thank you Mr Ravel and to his team, we will be making Banstead Pizza Hut our new place to go for take away!

Just ordered a drink on my run as it was open and they were so lovely there!

Tried this place when it first opened, left a review for it then. Going onto my other review account to be able to leave another, more updated review. Quick sum up from last time I ordered here, had to wait nearly 2 hours for it to arrive, had food pieces missing. They then started ignoring my calls after answering the first one. My partner left work to get the remaining items as I couldn’t as I was in crutches. Service was atrocious. This time, the website was saying delivered after waiting nearly an hour for it. So we called them, they said it hadn’t even left their shop. It arrived and one of the pizzas was slightly burnt while the other was slightly cold, like they had had one sitting under heat for a while to keep it warm, accidentally burning it, and just left the other one sitting out. Don’t know if this issue is do to with a lack of drivers or a lack of co-ordination from the shop itself. This time at least all of our ordered items arrived, but we literally only ordered two pizzas and a drink this time round. Absolutely no sympathy from the workers on the phone, kept talking over and interrupting my partner. Absolutely no compensation from them, not even an apology. Definitely won’t be coming back here again. Such a shame as this one has taken over my old local, coulsdon. From now on, will just be calling coulsdon Pizza Hut directly, that one is miles and bounds better than this one, and never has bad service.

Quick, fresh Pizza Rishi gave great customer service. Thank you.

Placed an order online and got it wrong called the store who were more than happy to help. Good pizza delivered on time

Pizza has been on point here recently! Love a Pizza Hut deep pan !

Excellent tasty food and brilliant service. Ordered online and came quickly and hot. Deffo will be ordering next time from here! Well done and keep up the good work!

We ordered a pizza online. Don’t normally order Pizza Hut but was pleasantly surprised. Base was tasty and plenty of toppings. Tasty. Would order again

my food has not been delivered

always amazing food and nice staff

Rishi really took very good care and the Food was great

The staff is very polite and kind, the food is really nice. I am very happy with the service I can suggest for everyone

Atleast the guy showed up after 40 mins with the correct receipt but the wrong food. After 20 mins holding on the phone with no one answering going to have to just do a chargeback and get food elsewhere

Excellent pizza, so glad our Pizza came from Banstead instead of Carshalton branch massive difference!

Fantastic service .. Great staff and great pizza.. righly recommend Rishi to serve you. Top guy

Update since my original post: This Pizza Hut has improved a lot since my last review. Food arrived on time, perfect pizza and very friendly delivery driver. Keep it up @ Pizza Hut Banstead Drivers gets lost..trying to deliver to the wrong house, in the next road. When i phone up to complain, i'm then told quite rudely that the driver is at my house!! Even though i'm standing at my front door. Arrived after 20 minutes. Apologetic driver, but very rude staff at the Hut, basically calling me a liar..telling me the driver was at the correct address, when clearly note. I have to say, the pizza is perfect quality - shame about the very poor customer service when phoning the branch. A customer, who is standing at his front door is more likely to have the correct address, than a clearly inexperienced delivery driver.

This was me collecting my pizza from Banstead. Really friendly staff, chatty and nice, had the order ready really quickly. Pizza was great so all good.

Pizza was one hour late so it was cold by the time it came. The pizza itself was nice.

Ordered online Delivery never game between time frame (ordered 85 mins before) called them 5 times no response over a 25 min period Walked round to the shop staff said there was an order on system and have not processed it. If I want a refund need to contact head office 🤣🤣🤣 what a bunch of jokers £45 order

Never order PizzaHut directly from their website or telephone. More than two hours late and the telephone line is no one answering even waiting for a hour

Tasty. But not that warm unfortunately. Tracker isn't accurate . Such a shame.

Missing an item and was stone cold, won’t be ordering agian

2 hours and 25 mins to deliver from ordering. Two items delivered completely wrong.

They never came to the door and knocked

My food hasn’t arrived? I’ve tried called 3 times.

This is the worst order experience I've ever experienced. My order took well over 2 hours to arrive and in the meantime, my calls to the Banstead branch were being ignored. I have important things to do tomorrow and needed to be in bed earlier. I should have checked the reviews first. If you're about to make an order online from this branch, I'd seriously consider taking my money elsewhere. It's not just about customer service at this point, I think whoever is running the branch not only lacks competency but also doesn't have an ounce of good morals, I'd feel somewhat guilty making customers wait without updating them of any issues. Update: The second order (a week later) using the credit I was given after my complaint on email arrived in good time and was perfect.

Ordered almost 2 hours ago and still hasn't arrived. Online tracking not updating and store not answering the phone. *update* tracking updated to delivered and it wasn't delivered!

Food was barely warm the boxes are all soaked through where it’s been sitting around very dissatisfied and won’t be returning

Delivery 1 hour late, and stone cold - whats the point?

Pizza was due to arrive an hour and a half ago. Have been trying to phone the store for 45 minutes with the line just ringing with no answer. Absolutely terrible service.

Waiting over an hour from expected delivery time and guess what it STILL hasn't arrived we only ordered one pizza. Why bother having a tracking service which doesn't update. Tried phoning the store and no one picks up.

Absolute joke of a shop, save time and go to dominos across the road

They do not have enough drivers. Pizza hut needs to pay their staff better or employ more of them because the shop has rung me after ive placed an order to tell me its going to be well over an hour and then the driver asked me if i could just go and pick it up myself since hes so busy. Its so bad its comical. Always the same thing with banstead. Sort it out.

Pizza was not good is not cooked properly

The food was not good because the base of pizza is not soft it's very hard

Every previous order has been delivered slightly early but this one was 40 mins late after a 40 min estimated wait. Food hot though so not driver delay. Pizza ok but cheesy garlic bread bit tough

Arrived super late, cold and missing items, claimed for a refund, heard nothing back.

We order from here every few weeks, the food always comes correct, hot and on time.

The food was nice and was early, def be ordering again in the future.

Food came over an hour late with items missing & pizza was cold. Restaurant doesn’t answer calls either. Will never order here again

Tasty pizza. Could be warmer. But still good. Thank you.

Everytime I order from here the food takes well over an hour and a half to come and when you call to ask where it is they hardly ever pick up the phone. Both Papa John's and Domino's deliver to me within 45 minutes. Ridiculous.

Food was good but delivery was 2 hours, 5 stars for food.

Took my money and failed to deliver. Store now closed at 5pm with no response on the phone. Would rate zero stars if I could 😡

Drivers need to update there tracking status cant see when its on the way to me

Pizza arrived well over an hour late and was cold on arrival. Absolutely disgraceful . I want a refund

i didn’t receive my correct order. nothing i received was right. everything was even cold when i opened the box! drink wasn’t correct. food wasn’t correct. tried to call the restaurant. didn’t go through!

This is the 3rd time now our pizza has arrived with the dough undercooked, such a shame we love Pizza Hut! I did try giving them the benefit of the doubt the 2 previous times but this is reoccurring and not on. 2 slices out of 2 large pizzas have been eaten!

First time using Just Eat and easy ordering & delivery on time. Disappointed with food though - paid extra £1.80 for mushrooms & there were none (need to work out how to get money back for this), was also expecting a bit more cheese on the pizza & garlic bread, lots of pepperoni though

Ordered an item and was sent the smaller size so I rang the store only to be told they don’t have any drivers to delivery the correct item that I paid for and was told to come and collect the item myself even though I paid for delivery and the mistake wasn’t mine and not once was I offered a refund or replacement and I got the impression the guy didn’t care that the item was wrong he’s got his money so it’s tuff luck on me so over all just poor customer service and made me not want to order from pizza hut ever again so well done

Lovely hot tasty food Driver was brilliant to as I hadn’t changed the address on the order

Sent wrong items and food was stone cold tried to call restaurant and nothing . My family was looking forward to the meal but was a big disappointment 😕

We ordered the new pizza melt.. it was very dry with barely any filling. We also ordered a meatfeast pizza which was also dry and chewy. Won’t be ordering again

Was the worst pizza iv ever had or seen discussing

DO NOT USE THIS BRANCH. AVOID AT ALL COSTS. Ordered food with an ETA of 30-40 mins. After 40 mins passed, called to ask when food would be delivered and was told it would be another 30 minutes. I said this was unacceptable and asked for a refund, and was met with evasive and rude manoeuvring by the person on the phone who refused, so I’ve now escalated to their Head Office.

All items were delivered apart from one item that was replaced by another without informing. Potato wedges were delivered instead of salad bowl.

I rang and was told it was on the way 20 mins later still no delivery! Shocking should I have to pay for this poor service? I ordered it over a hour and 15 mins ago

Food was cold. Pizza undercooked and bland.

Food is cold and I was waiting a very long time