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3.1

Based on 102 opinions finded in 2 websites

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Nº 410 in 462 in Hastings

CUSTOMERS TALK ABOUT DISHES WITH..pizzachickengarlic
Score

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Waited 2 hours! and items missing and pizza cold!! Tried calling 20 times now and still no one answer!!!!

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Theo K . 2024-10-11

MORE AT Google

Thanks for the fast and easy transaction!

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Joelene . 2024-10-11

MORE AT Just Eat

just ordering myself something for dinner fancied pizza

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Sarah . 2024-10-08

MORE AT Just Eat

Utterly disgusting. I don't like burnt nachos and the pizza was vile.

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Terri . 2024-09-29

MORE AT Just Eat

No garlic on crust and no sauces sent

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Jack . 2024-08-11

MORE AT Just Eat

Pizza look like it had been kicked all the way here! Absolute disgrace

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Raph . 2024-08-10

MORE AT Just Eat

The order was told that upon placing the order it was going to be delivered by 19:20. The food eventually arrived after 25 to. The pizzas weren't the warmest, the wedges were cold and since the delivery driver was a pedal biker, the food was sat upright as he biked up a hill and the toppings were all smushed on one side of the box.. I know fast food being delivered in some areas can have unforseen circumstances at times, but this should have been communicated..

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Kieran . 2024-07-01

MORE AT Just Eat

Ordered cookie dough says comes with ice cream online When got to store said its subject to avaliblity even though that's not what it says on there website, said I didn't want it without ice cream and was refused a refund terrible experience, usually use the eastbourne branch and never have any issues like this

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Matthew Cole . 2024-05-26

MORE AT Google

Everything arrived okay but one of the pizzas was very wrong not very happy with my order

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Connor . 2024-04-26

MORE AT Just Eat

Not great-remember Pizza Hut being a treat and was craving one of their pizzas, but the price you pay isn't worth it-quality of meat not great and pizzas small for their price. Find you can get much better value at an independent pizza place.

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Meri . 2024-01-06

MORE AT Just Eat

When we opened the packet it contained the wrong food from another restaurant. We spent over an hour on-line and on the phone trying to sort it out. It became obvious that our pizza had disappeared into the ether and we were left with the incorrect delivery which was now cold and unappetising

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David . 2023-12-22

MORE AT Just Eat

This place has really gone downhill firstly I ordered for me and my partner i asked if I could pay cash they said no even though it said I could on website when pizza turned up it was cold I rang up the girl on phone said i would have to complain to the manager who wasn't on driver was rude never will I use them again manners cost nothing Rustios are much better

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Adam Smith . 2023-11-07

MORE AT Google

i only recieved 3 pieces of garlic bread not 4 and a small handful of wedges not the usual size.

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Rhianna . 2023-11-04

MORE AT Just Eat

Ordered from pizza Hut app. First of all, delivery guy went to the wrong house, I got the order has arrived notification. Had to shout across to the delivery person from the otherside of the road to tell him Its me that orderd the Pizza. When the pizza and sides where handed to me the boxes where all squashed, and when eating the pizza was okay, the wedges where not cooked properly and the garlic bread was cold and very dry. I guess I will stick to papajohns pizza

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Nicole webbon . 2023-09-03

MORE AT Google

Very mid experience. Pizza Hut has really gone downhill. Order arrived 90 MINUTES after ordering!! That’s a full hour and 30 minutes. No apology from the driver, no call from the restaurant to keep us updated why it was late, zero courtesy so the customer service here is on the floor. Pizza tasted stale and cold, like it was made hours ago, looked nothing as advertised. Nachos were like bricks with salsa on top, no joke, they were inedible. Couldn’t finish them. Cookie dough, again, was brick hard, it was like tackling a brick trying to eat that. Feel really let down considering we don’t buy takeaway that much, we’d have been better off getting a frozen pizza or two from the supermarket. Only positives were the drink which was nice and cold and the garlic tear and share which had more cheese to it than the actual pizza. Won’t be ordering again. Pizza GoGo and other local Pizza shops do much better pizzas than these guys. It’s a shame because Pizza Hut used to be really good.

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Jordan . 2023-07-29

MORE AT Google

Would off given more stars,but unfortunately, I was only given half my order, im not sure how two melts could have been forgotten, shame because the one i got was great.

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kylie . 2023-06-25

MORE AT Just Eat

Ordered food on app. Was late, called the store and they said they had no record of my order despite taking payment from my bank account. DO NOT USE!

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Joanna Whiley . 2023-06-09

MORE AT Google

Food arrived really quickly and piping hot. Everything tasted fresh and delicious, no complaints at all.

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Donna . 2023-04-18

MORE AT Just Eat

Driest tasteless pizza I've ever had wouldn't recommend

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Kelly Phillips . 2023-02-19

MORE AT Google

Hi ordered a pizza an hour and a half ago , when arrived it was stone cold sent it back with driver, kids disappointed as alway ask to order from here, won't be ordering again ,phoned pizza hut to inform them to be then asked if I want to cancel order, what a bloody joke ,won't be ordering from hastings pizza hut again !!

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Claire Thomas . 2023-01-20

MORE AT Google

Gave me and my family terrible food poisoning. I used to be all for Pizza Hut, but if food hygiene is clearly lacking I have no choice but to avoid. Will visit Dominoes in the future.

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INoScopedJFK . 2023-01-14

MORE AT Google

The driver was really lovely thank you for your service ☺️

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Kaci . 2023-01-07

MORE AT Just Eat

My pizza quality,appearance and taste was appalling. Cheese was hardly melted and looked like I mate it in my kitchen. Would like to be compensated for this error. I buy from Pizza Hut all the time and it never appears like this. Not a happy customer

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Ezra . 2022-12-19

MORE AT Just Eat

The food was over an hour late and was ice cold

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Millie . 2022-12-10

MORE AT Just Eat

Pizza was cold and burnt. Order incomplete. Overpriced for what it was.

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Lynette . 2022-12-02

MORE AT Just Eat

Big up the guy who gave me an extra ice cream cause my throats hurting. LEGEND

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gina . 2022-11-29

MORE AT Just Eat

Food was stone cold and driver was well late

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Nathan . 2022-09-26

MORE AT Just Eat

Food was red hot and delicious!

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Michelle . 2022-09-10

MORE AT Just Eat

No Ben & jerrys ice cream was delivered after spending £7 on jt

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Shannon . 2022-09-03

MORE AT Just Eat

Good was nice and hot and just as you would get in the restaurant

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Martin . 2022-08-06

MORE AT Just Eat

Although my order had came late,I was satisfied with my order,was getting hungry!I notice the driver was taking his time and he wasn't happy.thank you for my delicious food.

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Maria . 2022-07-08

MORE AT Just Eat

Side forgotten, very simple fix. Called twice and hung up on. 30+ engaged phone calls and 45 minutes later still no chance of contacting someone to fix this. Disgraceful customer service.

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Charlie . 2022-06-18

MORE AT Google

The quality of the food is very poor.

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lauren . 2022-04-09

MORE AT Just Eat

Good pizza but one of the desserts was wrong and one of the cookies was over cooked.

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stewart . 2022-03-01

MORE AT Just Eat

Taste Amazing garlic share bread 1000% Would recommend better then other pizza shops

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rhys wenham . 2022-02-03

MORE AT Google

Pizza cold. 1 hour and 5 min instead of 45 min. Won't use again 😤😤😤😭

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Flin O'Brien . 2021-12-20

MORE AT Google

the meaty one look like it throw together the chicken was not on the pizza and it was not that hot the hawaiian one was not that hot and taste salty

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stephen . 2021-12-02

MORE AT Just Eat

Way to expensive for what it is and the amount, nothing special.

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Johanna . 2021-11-17

MORE AT Just Eat

not happy with just eat left me with no options one hungry miss that all ready can't eat mostly everything crying because she order to find out that the place don't have the stuff they are saying they got and then when trying to get a refund was left waiting with no response or help

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Duane . 2021-10-27

MORE AT Just Eat

The pizza was completely cold!

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Michal . 2021-09-13

MORE AT Just Eat

my first time ordering from pizza hut, and the last. Some of the meat toppings looked like cat biscuits and rabbit droppings and the pizzas tasted really bland like something heated up from a pound shop.2 for Tuesday, 2 slices from each, 2 pizzas in the bin.

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Mick Wheeler . 2021-09-07

MORE AT Google

If you're a pizza lover then pizza hut is the number one choice. I feel far better than dominoes and worth the money. Meal deals at pizza hut are always good. Could be cheaper

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Ricky nye photography . 2021-07-21

MORE AT Google

Delivered in good time, nice and hot, very tasty. Recommend for take away pizza.

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Richard Thompson . 2021-06-27

MORE AT Google

Great experience! So easy! Driver was spot on! Thank u!

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John . 2021-06-27

MORE AT Just Eat

Lovely food very enjoyable would recommend to anyone.

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Sue . 2021-06-23

MORE AT Just Eat

Yet again, another banging delivery from Pizza Hut. Hot, lots of toppings, fast....delicious thank you 🍕🔥💯

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Lee Branch . 2021-06-15

MORE AT Google

The delivery driver was really thoughtful and called us before arrival so we could collect our delivery without it getting cold due to staying in a hotel. Great service and very polite.

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Jessica . 2021-05-01

MORE AT Just Eat

So, when my food turned up (on time) it was very tasty on this occasion. However the next time I ordered they never confirmed the order and I spent 35 frustrating minutes on the App talking to badly programmed Bots. When I eventually got a “human” on a chat I had to go through at least three dozen hoops to cancel my order and get a refund! If Pizza Hut had bothered to feed back that they couldn’t fulfil the order it would have been fine but just to ignore customers is unforgivable and will probably mean that sadly I won’t be ordering again. I have to say that Just Eats response was fairly lamentable as well.

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Dee . 2021-03-11

MORE AT Just Eat

I've been waiting almost 2 hrs!!! Will never order from here again!!!

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Theressa . 2021-01-21

MORE AT Just Eat

We ordered from this usually reallt good place tonight but let me tell you. This was not an ordinary order. The pizza arrived promptly. Ahead of time in fact so far so good..... We thought. As the boxes where handed over I felt something plastic underneath digging into my hand. This in fact was the little table that is in the middle of the pizza it had gone through the box. Well the pizza can't be bad surley your thinking well, let me tell you. It was. Both pizzas not just one but both where undercooked and greasy. It didn't even feel like it had been in the oven long. All in all very disappointing.

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Gianpiero Malatacca . 2020-12-31

MORE AT Google

Pizza was disgusting. Badly damaged. The box was almost folded in half and the Pizza was pretty much inedible due to how greasy it was.

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Konrad . 2020-12-31

MORE AT Just Eat

As much as I enjoy Pizza Hut's pizza I have felt obliged to abandon them since they moved from Bohemia Road (2 minutes away from me) to Ore. The problem that I have is because, although the food is usually good, they have one delivery driver/rider who we always get allocated and he is slightly slow and special needs, I really don't have a problem with special needs people because I think it's great that they're working and I'm disabled too but rather it's his attitude and overbearing way of treating me. Last time he delivered a pizza to me (last year before the pandemic) he stepped so far forward that he was heavy breathing over me and practically trying to step over the doorstep and into my house, also he hangs around for an awkwardly long amount of time trying to manipulate me into letting him keep all of my change (if I pay by cash) and I was owed about £7 or £8 in change last time and that's a large tip! Asking "Do you REALLY want your change?" (IE. Can I keep it?)and finally he once delivered a pizza which he had blatantly dropped and tried to stuff back in the box to cover his mistake. He handed over a box with all of the sides hanging open (definitely not the way the kitchen staff would package it) and when we opened it - it was in pieces; some upside down and stuck to the lid, some overlapping on top of the others and toppings dropped off everywhere and some with finger compressions where he had forcefully shoved it back in probably through the sides. When I phoned to complain, the guy I spoke to naturally said that none of their drivers would ever do that (I was expecting the denials) but they would send out a replacement pizza free of charge. The same guy (who obviously lied or kept quiet to his bosses) delivered the replacement pizza (which was thankfully fine and untampered with) and I just handed him back the sabotaged first pizza and he kept his gaze on the floor the entire time and wouldn't look into my eyes once. So pizza hut unfortunately lost a delivery customer due to this negligent member of staff, I would only purchase from them again if I knew that I can collect myself. I now use Papa John's who have taken over the old pizza hut delivery unit in Bohemia Road.

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Suzan Empathic Intuitive . 2020-11-15

MORE AT Google

Perfect pizza, garlic bread & wings. All lovely.

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Christine . 2020-09-04

MORE AT Just Eat

ordered a pizza with no sauce since slightly allergic to tomato picked it had sauce on it so couldn’t eat it everything else was correct but sad I couldn’t eat the pizza

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Soul . 2020-08-08

MORE AT Google

Barely any sauce on base.. Not the best

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Jon Middleditch . 2020-06-23

MORE AT Google

Lovely delivery, scrummy pizza

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Tracy . 2020-06-13

MORE AT Just Eat

Ordered pizza and chicken sides, safe to say I wont be ordering from this place again pizza came barely warm and the chicken was tasteless and under cooked. Dont know if it's just pizza hut gone down hill or just this branch!

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Mr H . 2020-03-14

MORE AT Google

Bit disappointing for nearly 30 quid . Theres profit and then there is taking the wee wee.

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Simon . 2020-02-01

MORE AT Just Eat

The staff sometimes doesn't know what to say, but clearly they are well trained to not piss customers off. This Pizza is much better than Pizzarelli (spoiled pizza place) it's clear that this pizza hut 3 star rating is too low. Also the deals save you a bunch of money lately. I bought 2 medium pizza 5 pounds each. Staff always polite, never had a problem. Pizzas are well topped, ordered pizza for later time and it was freshly cooked. They always ring you in case you forgot your pizza. Much better place compared to Ipswich suffolk branches or London.

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VITKO MUSIC . 2020-01-26

MORE AT Google

super fast delivery friendly driver and pizza was perfect best pizza i have had in long time !!!!!!

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daniel . 2020-01-06

MORE AT Just Eat

Not nice. Raw dough and lack of toppings, had better one from a supermarket

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Ronnie Smith . 2019-12-24

MORE AT Google

Very good expensive for a nine inch pizza!

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Joe . 2019-12-23

MORE AT Just Eat

The bottle of Pepsi and the chips were missing, the 7 piece chicken breast was actually 6 and the plain chicken wings was actually bbq... Extremely disappointing.

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Ioana . 2019-11-12

MORE AT Just Eat

Pizzahut Hastings is the best Pizzahut.

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B. Lane . 2019-10-31

MORE AT Google

Pizza was brilliant no grease nachos had a bit too much cheese for my liking but all round good meal

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Becky . 2019-10-08

MORE AT Just Eat

Used to be happy with this place, but its gone downhill. Finally gave up last friday, after waiting 1 hour 20 mins and being lied to by staff, I bought dominos. I can’t imagine going back!

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Ash . 2019-08-31

MORE AT Google

OK if your to lazy to cook. Average food with average service. Often cold on delivery.

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Tony Hills . 2019-08-30

MORE AT Google

food was stone cold and dry was awful all of it hardly any cheese bites were so dry they felt stale to eat

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Dean . 2019-08-01

MORE AT Just Eat

Easy to order on line and quick delivery

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Ian . 2019-07-29

MORE AT Google

Waited an hour and 15 minutes for an order which was supposed to take 25-35 minutes, then it arrived cold and chewy.

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Rebecca Walpole . 2019-06-26

MORE AT Google

Too early! I did ordered for 9pm. Food was 8:30 :(

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Michal . 2019-06-07

MORE AT Just Eat

U wait over a hour for delivering,staff are rude and food is cold never would I spend my money there again.awful service and I've spent a fortune with them over the past year Papa John's next time I think.

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krystal montgomery . 2019-06-01

MORE AT Google

Lovely staff , pizza cooked to perfection, good delivery time and good price

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Louis Godfrey . 2019-05-29

MORE AT Google

The food was good but it shouldn't take an hour to make a small pizza without cheese

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Hazel . 2019-05-12

MORE AT Just Eat

Wrong pizza - Ordered Italian crust got Pan.

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Lauren . 2019-04-21

MORE AT Just Eat

Rubbish shop, rubbish food, the worst staff pizza hut has and not all staff but 1 in particular think his name is adam what a terrible staff member, can't say on here why I think he is awful but I wouldn't order food from here after what I've seen... place should be shut down or he should be sacked... be warned everyone.

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Charlie Browne . 2019-04-21

MORE AT Google

I ordered my food for 13:25, the driver arrived half an hour early when I wasn't in and didn't ring my phone number as I requested. People order food for a certain time for a reason.

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Ben . 2019-02-10

MORE AT Just Eat

I WOULD BARELY GIVE IT 0 STARS. THE CHICKEN WINGS WERE BURNT AND THE SLICES OF PIZZA WERE VERY INACCURATE, SOME BOG SOME SMALL. I ALSO BOUGHT GARLIC BREAD WHICH SHOULD BE 4 PEICES BUT THEY ONLY GAVE ME 3. VERY BAD EXPERINCE NEVER COMING HERE AGAIN. THE REVIEWS ONLINE REFLECT WHAT THE STANDARD ACTUALLY IS. DISTUSTING.

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Jia You . 2018-12-31

MORE AT Google

Great deals on collections, always on time unlike Dominoes. Love the chicken sizzler 🍕

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MFC Plug . 2018-10-18

MORE AT Google

they didnt delivered the foid , poor service!!

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Cristian . 2018-10-16

MORE AT Just Eat

Food was 30 mins late and when it arrived it was cold.

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Tariss . 2018-10-14

MORE AT Just Eat

Waited an hour for cold, undercooked and crushed pizza!!!!! don't bother dominoes ftw

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Dr Zaius . 2018-09-14

MORE AT Google

ordered dipping box and only got 6 items per side when it states 7! was all hard with not much sauce.... also ordered a pizza without garlic sprinkles and its come with garlic sprinkles tryed to phone back and they are closed not happy my partner had taken insulin because she is diabetic if it wasnt for me quickly running out pizza hut would be up for a manslaughter charge! ill be using dominoes in future! dont eat or order from this restaurant they dont pay no attention to their customers and tomorrow i will be visiting your restaurant and you can have your pizza back and i will be getting a refund if i have to stand around telling customers what they are really like!!!!!!!!

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its-_- -_-lockie . 2018-08-14

MORE AT Google

Not happy at paid £73.55p £11.79 vat waoo that's a vat. Was over charged by £4.05p and was missing 2 boxes of cookies. Rang up got very very rude person on phone I will not get money or cookies I do not recommend piza hut I will not order again from them. Considering how much was spent they should done something. Gready piza hut. Bad bad bad. Good luck

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Nicole Newton . 2018-08-10

MORE AT Google

Pizza is not bad. However keeps being very late and you never get the discount coupon for late deliveries.

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Jet Rankin . 2018-08-04

MORE AT Google

We just had pizza from you they were lovely and so was the chips but very disappointed with the salad came in a box which was £4 could of gone to tescos got that for a £1 very over priced and also we had no BBQ sauce with our order for the chips

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clare booth . 2018-03-09

MORE AT Google

Turned up Hot! Will defo order again

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Oz . 2018-02-04

MORE AT Google

Awful, the staff are rude when you ring to tell them that things are missing the girl just hangs up you ring back she is laughing! Need new staff and better delivery drivers as well who ain't so god dam rude expecting a tip? Want a decent pizza for a fiver pizza presto

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Cherylann Fuller . 2018-01-31

MORE AT Google

I tried the £5.00 deal and what a disappointment it turned out to be. First the wait of 1 hours which I was told when I placed the order. I ordered a Hawaii Pizza with Potato Wedges, BBQ Chicken breast and chicken wings. The pizza was dry and I could not believe my eyes when I counted 6 chicken wings and 6 minute chicken breast. Very disappointed. Barbara

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B Postion . 2018-01-28

MORE AT Google

The chicken was burnt and stringy. Wedges were stone cold. The pizza was overcooked and dry.

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Morgaine Greenroyd . 2017-10-31

MORE AT Google

Disgusting pizza! Actually had food poisoning after ! Was ill for 4days ..... If you want excellent pizza it must be dominos

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Cheri Garnham . 2017-07-30

MORE AT Google

Pizza was late and our order was wrong anyway. Don't bother.

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Jack McCann . 2017-06-10

MORE AT Google

Awful, pizza was cold and had a hair on too......will never get from there again

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Victoria Jane . 2016-11-14

MORE AT Google

Thanks for your stuff makes me good pizza ore village stores

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Kenan Ertas . 2016-09-05

MORE AT Google

Hour and a half to deliver.. ten mins to get thru on phone to see where my pizza was. And It was a mess.. one half was completely covered in jalapeño's couldn't see any pizza. And both pizzas undercooked slightly.. won't be using again

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Dan Hastie . 2016-07-29

MORE AT Google

Great pizza and sides. Polite delivery driver. A+++

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Sam Lloyd . 2015-10-14

MORE AT Google

Used to use this pizza place quite often, but started getting cold pizza's and greasy toppings. So now go to the other main pizza place in town.

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Eddie Tate . 2014-02-27

MORE AT Google

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