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3.0

Based on 94 opinions finded in 2 websites

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Nº 528 in 593 in Windsor and Maidenhead

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

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worst experience ever had in my life they gave my delivery to other delivery guy i had 83 pounds of total order and they gava it to other delivery guy . pizza hut staff is so careless and irresponsible after this situation they don’t have any solution for this however theirs not my mistake i spent 83 pounds for nothing i request to all customers don’t order your pizza from pizza hut i shared a picture for proof

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Geetanjali Azaad . 2024-12-22

MORE AT Google

Overcooked nachos, flat deep pan pizza

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Qumar . 2024-11-30

MORE AT Just Eat

Food was actually hot not like other companies. Lovely food

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Tanya . 2024-11-16

MORE AT Just Eat

Won’t deliver 2.2 miles away Oh well there loss

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Danny Brophy . 2024-11-05

MORE AT Google

delivery driver came back after realizing found missing bottle of pepsi in his car ;) thanks!

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Marcin . 2024-10-06

MORE AT Just Eat

Not much changes, got a delivery yesterday but not what i ordered !! Incompetent and untrustworthy clowns will not use again, plenty of others out there who make an effort with customer service.

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Alan . 2024-09-30

MORE AT Google

It is mainly take away outlet, parking can be little tricky as they have only few spaces for parking on road.

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Techie Leak . 2024-05-07

MORE AT Google

Always good, especially the mac n cheese

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Qadz . 2024-04-16

MORE AT Google

Had a delivery and the courier used my wife’s personal information to start contacting her and stalking her by phone and asking her if she ‘had a man’. We have had to call the police to deal with the situation, never experienced anything like this happen anywhere before. Very unimpressed at receiving childlike calls at all hours of day and night after doing something as simple as ordering a pizza! Food was good but won’t order from here again. Be careful who you give your details to, even when ordering food, it’s not safe.

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Mark Spartan . 2024-04-14

MORE AT Google

My food was delivered 15 minutes late so I had to call pizza hut.

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Amiyah . 2024-02-25

MORE AT Just Eat

Update Feb 22nd 2024 Mahmood very awesome service, pizza always great here. Thanks Ranjit Brilliant food and service. Fresh and very tasty. Always coming here for my pizzas! Very clean shop. Thanks to the staff Mamoon and Shaukat

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Gary Mander . 2024-02-24

MORE AT Google

Delicious. They forgot one of the dips ordered, but still enjoyed the meal.

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K . 2024-01-18

MORE AT Just Eat

Awful place. I didn't even get to eat. I went into the branch, stood at the counter for several minutes, the staff didn't even acknowledge me, I gave up after a while and walked out. Don't even bother going in here.

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John rawlings . 2024-01-01

MORE AT Google

Always take my pepperoni feast on the collection offer. Ready in 10 minutes, the guys are always cool and welcoming. Great Christmas tree this year!!!👏

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Christian Grey . 2023-12-23

MORE AT Google

Delivered hot and with a smile. Thank you! The cheese in the crust is delicious. Just Eat is the best delivery service by far. Had terrible experiences with the other delivery apps.

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K . 2023-11-24

MORE AT Just Eat

I’ve called 3 times food was late by 30 minutes they spoke rude on the phone and were very uncaring and just dismissed it I spent £35 on two large pizzas and two sides and not a single dip I even added one extra for 55p the person that kept answering the phone did not know anything and was quite rude I spoke with asim and apparently the manager was called quasim I will be taking this up with customer service as the food was cold and I will never be ordering from here again I said they can take the food back and just get a refund but they refused and just said contact customer service

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Owen Stacey . 2023-11-21

MORE AT Google

It is mainly take away outlet, parking can be little tricky as they have only few spaces for parking on road.

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pawan mishra . 2023-11-10

MORE AT Google

Best pizza currently in Maidenhead! The employees here are very friendly and helpful. They ensure that they meet everyone's dietary requirements. Pizza took only 10 min to get ready and they were very generous with the toppings! I highly recommend them over other pizza branches! 🍕 💯

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Jessica Muho . 2023-11-09

MORE AT Google

Ordered dip and paid for, but not received.

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Rachel . 2023-10-24

MORE AT Just Eat

Food was barely warm and not enjoyable last time I order from pizza hut

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Dave . 2023-09-30

MORE AT Just Eat

Saif got our order ready at speed, good quality and amazing customer service too. Very pleased. Dinesh

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dinesh singh . 2023-09-22

MORE AT Google

Even though food arrived just within the estimated delivery time, Food arrived cold and overcooked

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Qumar . 2023-08-09

MORE AT Just Eat

Ordered for delivery. Had to change my order so had to phone and it was resolved very quickly. Pizza arrived quickly and was hot and fresh.

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Shanaz Din . 2023-08-08

MORE AT Google

Disappointing Uber eats order, ordered x 2 cheesy garlic breads… plain ones arrived Attention to details is just not there ..Dominos or Papa Johns from now on I think 🤔 ….lots of negative reviews

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Philip M Proctor . 2023-06-03

MORE AT Google

I have been there twice in the last two weeks twice. I have been turned away as the card machine doesn’t work. I will never ever go there again and I will tell as many people not to use this business and to go to dominoes.

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Gavin Milligan . 2023-05-08

MORE AT Google

Ordered a pan large, got a medium normal. What a joke

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Nathaniel Marshall . 2023-03-18

MORE AT Google

Sadly odering a pizza tonight and we used to orde from pizza hut Maidenhead and do not now more last time I had to drive back to the store two times even though it was a delivery and a lady was waiting in side for hers I told her to check her pizzas and they were also wrong used to be a really well run store

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Pawiverse . 2023-01-20

MORE AT Google

Missing Dip. Barely warm pizza and limp wedges. Had to put everything in the oven and reheat before it was eatable. Not happy.

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Priyanka Atluri . 2023-01-19

MORE AT Google

They are such thieves! They do not deliver and do not refund the money. Go for your pizza order somewhere else. I would NEVER order from Pizza Hut ever again.

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Zahra Bharmal . 2023-01-12

MORE AT Google

This has not even arrived called the shop and they said it is a glitch without checking my order.

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Seema . 2022-11-25

MORE AT Just Eat

One of the best pizzas you could get in Maidenhead would definitely recommend as service is very quick and staff are so polite and helpful.

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Asim Khan . 2022-10-26

MORE AT Google

On Friday I ordered online, forgot to change the base of the pizza so I decided to call and they were quick and professional. The food was hot and perfect for my family thankyou

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SQ Q . 2022-10-23

MORE AT Google

2 errors on order meat feast does still include the meat ye? Also slices are not balls, so 4 items sent and 2 were wrong

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Dave . 2022-10-13

MORE AT Just Eat

Called the restaurant asking for an update was useless

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Jess . 2022-09-30

MORE AT Just Eat

Beyond awful. They swore down the phone to me and ridiculously rude and ignorant - NEVER again. Sticking to Domino's - bosh.

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Luke Malden . 2022-09-20

MORE AT Google

Very disappointed with this order. Missing sides

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Saffron . 2022-09-19

MORE AT Just Eat

Fast delivery, no issues, tasty pizza, arrived hot. Well done many thanks :)

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Martin . 2022-08-15

MORE AT Just Eat

Ordered at 10.23 , delivered at 11 40

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Debby . 2022-07-03

MORE AT Just Eat

Delicious pizza, good price and excellent delivery times.

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Elaine Rance . 2022-04-30

MORE AT Google

Absolutely shocking and shocking service. Will never use them again. Wouldn’t recommend them to anyone 😡

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Emma Prater . 2022-04-16

MORE AT Google

Pizza was nice, but the potato wedges were undercooked and cold by the time they arrived. Forgot my Pepsi too! Delivery guy was polite.

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Sam . 2022-03-30

MORE AT Just Eat

wrong pizza delivered really disappointed with service, ordered a farmhouse pizza and got a margherita, the driver can not be blamed this is all down to the service of the restaurant. having second thoughts on restaurant

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Robert . 2022-03-25

MORE AT Just Eat

so late, I didn't want the food

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Joe . 2022-02-28

MORE AT Just Eat

Pizza was OK albeit late by 20 mins.

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Karen C . 2022-02-13

MORE AT Google

Wrong item delivered and when I phoned the restaurant I was told the item we ordered was out of stock so they just gave us something else. Very bad customer service

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Hayley . 2022-01-26

MORE AT Just Eat

Absolutley shocking. Ordered tonight 2 pizzas and 2 loads of chicken strippers. The pizzas were both cold and i only live 5mins from this shop(couldnt collect due to isolating) and the pizza tasted aweful. The chicken strippers looked like they had been sat on they were that thin, they were also cold and just plain aweful. Really do not reccommend this place, it has gone down hill massively, abig let down.

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RobloxBoi . 2022-01-19

MORE AT Google

Great food, service and delivery time 👏👏

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Claire . 2021-12-30

MORE AT Just Eat

The food was slightly late and also missing potato wedges. So order not complete this seems to happen a lot through just eat.

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Philip . 2021-11-20

MORE AT Just Eat

Horrible service. Delivery time missed by a long delay. Nobody would receive the phone call. Absolutely rubbish!

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R R . 2021-10-30

MORE AT Google

Only thing I asked was that there was no mushrooms... Guess what showed up at the door! Pizza with mushrooms, looked terrible (basically no cheese, tomato base was almost like straight tomato puree) and the wedges were undercooked. Pretty terrible all round.

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Damon Allan . 2021-08-08

MORE AT Google

I don’t normally post reviews online but I felt compelled to do it now. I have ordered from Pizza Hut (Delivery) on Bridge Ave in Maidenhead four times now and each time my order has been P!$$ Poor. Sometimes my order has been wrong (chicken strips instead of potato wedges) and most of the time the Pizzas have been plain NASTY. On each occasion I ordered 4-5 pizzas as my family prefer Pizza Hut however each time our Pizzas were not cooked properly, way too cheesy, lacked toppings etc. Also when they arrived the pizzas were stuck to the box so we had to scrape off half off our toppings from the box. This happened on 4 occasions!!! Recently though the pizzas were just disgusting. All the pizzas (4 x Veg Supreme) had way too much cheese and the pizzas appeared uncooked. Basically all 4 pizzas were BRIGHT YELLOW. This is despite me specifically asking for the pizzas to be well done!!! We complained immediately to Pizza Hut. They kept us on hold for like 15 minutes and when the manager came on he wasn’t even apologetic. He just offered discount on our next order which was useless as we won’t be going back again. We ended up cooking the pizzas in our Oven ourselves at home. I am writing this review as I don’t want others to experience the same or similar issues. I really don’t understand it. They clearly have all the tools and resources and charge us full price each time SO WHY CANT THEY DELIVER THE PIZZAS AS PER THEIR PROMISE? All I wanted was the order to be correct, the pizzas to be cooked and not stuck to the box. Is that really too much to ask? Pizza Hut have lost loyal customers. I will will be taking my business to Domino’s & Papa John’s in future.

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Jay Dee . 2021-07-26

MORE AT Google

Very useful and kind staff and pizza was cooked perfect, definitely recommend this pizza hut with outstanding services.

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SB . 2021-07-12

MORE AT Google

The worst Pizza Hut in UK... I had a bad delivery experience in the past hence stopped ordering from Maidenhead Pizza Hut. Wanted to give it a try today.. After placing the order , it showed 1.5 hrs for delivery !! Usually Domino's take 30 mins. After 1.5 hrs, the tracker started showing its still on Oven.. I called them 4 times.. Everytime they put me on hold for 5 to 8 mins and then finally said they can't find the order and hung up the phone. I decided to visit the restaurant myself. Half way through , got the call from home that the order has just now been delivered .. It was after 2.5 hrs from placing the order and the receptionist (absolutely a rude person !!) telling me they cant find the order.. PATHETIC SERVICE !!!!!

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Nandan Roy . 2021-06-18

MORE AT Google

I was waiting for a pizza for 2 hours and didn't received the correct dessert

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Gabor . 2021-03-31

MORE AT Just Eat

Would give 0 stars if possible. Delivered over cooked pizza cookie dessert was all burnt. Would keep cutting of the phone when trying to complain. Avoid this place

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m A . 2021-01-23

MORE AT Google

Very helpful staff. Normal pizza hut food.

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Adam Hughes . 2020-10-26

MORE AT Google

I am disappointed as I've ordered via deliveroo 3 times recently and 2 times either missing items or wrong pizza / cookie dough flavour. I would like a credit back on deliveroo as this is already quite expensive for a pizza and twice in a raw been disappointed when we are trying to help local businesses not cool. But yes your pizza are lovely ! If you get the right one you ordered!

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Marie Riche . 2020-09-01

MORE AT Google

It's the best pizza I had in years. I'm glad I haven't take in account the bad reviews.

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Dragos Drg . 2020-06-20

MORE AT Google

Took 2.5 hrs to deliver. No one answered phone when i rang to get an update.

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inderpal sangha . 2020-03-27

MORE AT Google

Ordered two pizzas which were cold ! and took over an 1hr and 10 mins to be delivered. Wont be using them again

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Sagar arora . 2020-03-20

MORE AT Google

I am always happy using this service. The staff are friendly and helpful and most importantly they deliver on time.

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Taslim Gbaja-Biamila . 2020-01-20

MORE AT Google

Excellent delivery. Prompt. Food was hot. Order was 100% correct

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Neil Keating . 2019-09-22

MORE AT Google

Late delivery, driver wasn't aware of the wait and staff didn't help at all! Won't be ordering again from this pizza hut!

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Luckjit Lalli . 2019-07-19

MORE AT Google

The pizza itself was pretty good - however the delivery driver gave us the wrong order initially so we had to phone them to get him to come back and exchange the pizzas. Not bad as only cost £16 for 2 large pizzas.

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J P R . 2019-06-24

MORE AT Google

The staff were friendly and helpful. They gave me good information about the menu thus helping me to make an informed decision about my order. The customer area was clean and tidy and this is reflective of the kitchen area as well. Most importantly, my order was prepared on time..... happy days

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Taslim Gbaja-Biamila . 2019-06-08

MORE AT Google

unfortunately pizza base was supposed to be pan but was more like a thin crust...no flavour in pizza. nothing like a pizza hut pizza

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Seema Khera . 2019-04-16

MORE AT Google

Hit and miss. Seemed mostly fine but I just got my last pizza delivered with no dip. Last time I ordered extra the pizza came with dip too!

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Mark Playford . 2019-04-03

MORE AT Google

Standard of food has gone down, lacks flavour, delivery guys are a credit to the company

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John Woodhatch . 2019-02-22

MORE AT Google

Awful service. 40 mins late. Nobody called us. Told it’s been delivered (nope), then it’s at the gate (nope), then driver is lost (really...thought they were at the gate), then driver is stuck as road is blocked. Clearly couldn’t decide which lie to stick to. Manager obviously not bothered....told me it’s not their fault. No compensation offered. When asked for a partial refund was told, well we’ll see what the pizzas are like when they arrive. Food was cold, obviously.

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Abby Decunha . 2019-01-30

MORE AT Google

Never again, way below average, was delivered late, over an hour! No apology, nothing, virtually tasteless and was barely warm. It was a waste of good time & energy contacting the manager, he was utterly indifferent, could not care in the slightest and just said you will have to complain to head office and contact them, Really dismissive and completely uninterested.

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Lee Cartwright . 2019-01-24

MORE AT Google

Good food. Fairly good service.

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Edward Gallagher . 2019-01-15

MORE AT Google

This place is a disgrace! I ordered the 2 pizza deal with sides and drink. It took 2 hours to come! I politely told them I did not want the pizzas and I would like my money back. The store asked me to take the pizzas out of good faith as they were busy and they will give me something off next time. This has not happened. I have contacted them today and They are denying all knowledge of it. Telling me I should have been sent a voucher!! Haha this place and its staff are a joke!!

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Adam Turner . 2018-11-04

MORE AT Google

The order took over an hour to arrive and then they sent the wrong items that looked like they had been sat on. I called and they said they would refund me...they didn't.

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Ian Payne . 2018-10-05

MORE AT Google

This is one of the worst ever Pizza Hut out let in the Uk.one of my best friend had been treated very badly when he went to collect his pizza with kids. When my friend raised some question about his order the person who served him in front used sever language and hit my friend with pizza when turn around to get out the shop. My frend has gone through spells of suppression and stress due to this incident

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samith__ sib . 2018-10-02

MORE AT Google

MY FRIEND ORDERED A COLLECTION AT PIZZA HUT HE CAME TO THE SHOP TO COLLECT HIS PIZZA THEN THE STAFF GOT INTO A ARGUMENT WHICH VERY QUICKLY TURNED INTO A FIGHT, AND ALL STAFF JOINED IN WHAT IS NOT GOOD COSTUMER SERVICE . NEXT TIME IF YOU WANT TO GO BUY SOME FOOD AND WHITH FRIENDLY COSTUMER SERVICE GO SOMEWHERE ELSE.THIS PLACE SHOULD BE CLOSED DOWN

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Marni khan . 2018-09-23

MORE AT Google

Ordered pizzas and garlic bread today at 1pm to be delivered after calling 50minuets later to chase how long they were going to be and if the driver is on route the guy in the end of the phone not having a clue and generally being unhelpful they arrived at 2.10pm no apology or explaination as to why it was over an hour long wait. we opened the boxes to receive barely warm pizza and cold garlic bread. yeah I should of rang back and kicked up a fuss because I spent a lot of money but knowing how they were on the phone before and how long it took for these pizzas to come I dredded how long it would be for fresh pizzas to come so I didn’t bother it’s more effective if I don’t go back.! Just know service isn’t great , non helpful staff , overpriced pizza, long wait and disappointing outcome in the end.

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Eleanor Thorp . 2018-08-16

MORE AT Google

Nice takeaway, with fast delivery and well made food. Quality sometimes slips during busier periods but that is to be expected.

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Marc Knight . 2018-04-23

MORE AT Google

Absolutely terrible food was bland and under cooked, sale station was on par as well as the wine

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Charlie Morgan . 2018-04-02

MORE AT Google

Dear pizza hut don't block parking access.....

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M Saj . 2018-03-08

MORE AT Google

Had to cancel as they were 1 hour 30mins late and the man hung up when I tried to call them. I called from another number and cancelled and he sounded happy to cancel it. Worst service ever! Don't order from this store!!

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Harveer Singh . 2017-08-27

MORE AT Google

Good food and nice new location with better parking

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Taslim Gbaja-Biamila . 2017-07-02

MORE AT Google

Quick, tasty and filling, but not that friendly.

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Alex Meredith . 2014-12-01

MORE AT Google

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