Pizza Hut Delivery in Leicester

They are absolutely useless.Ordered my.pizza never arrived.Rang million of times never bother answeringI had to go there personally and asked what happen to my pizzas he said its out for delivery waited n never arrived.Dk not trust this people.They take your money but never deliver your pizzas.

Ordered directly from PH. Food was quick, tasty and hot. Delivery driver Pratik was polite and went out his way to find our house. Thank you!

Not received my order. And tracking shows order delivered.

Missing food and sauces, food arrived cold service was terrible. Do not recommend.

I ordered an 11” pizza but got given a 9”. Not good enough.

Was extremely disappointed when I was told to get a partial refund from uber eats which didn't cover the whole cost of my missing bbq chicken melt and drink. That means we only got the garlic breads in that deal which was half a side! The food was barely warm on delivery too, so unfortunately I would not recommend here.

The delivery took so much time, and the pizza came so cold. Really bad experience

Food was great. Tracking of food delivery was awful. Never updated.

Driver was excellent. Address came to the back but he called and was super polite.

Ordered a pizza and specifically left a note for the store not to include a topping due to an allergy. So the pizza arrives and it has the topping on it. Called store and hadn’t a clue what I was saying and then when it clicked he says notes”oh you have to ring the store for adding or removing items” I told him the facility is on the app to leave a note which prints on the receipt but he just says speak to just eat..

Waited over two hours for food to apparently be sent out to me, the food didn’t even arrive in the end despite multiple phone calls to restaurant and staff.

poor service. food was nearly 45 minutes late and stone cold. no apology from driver and when requested money back was refused. appalling service from such a large food chain.

Good never showed up and restaurant stopped answering their phone to me. One of the worst places on here

Food took an hour to come ! When it did the delivery driver for Pizza Hut went to leave only giving me half my food ! Called him back and he got it out of his bag ? Pizza was dry and Doritos ! All in all a bad experience and food wasn’t great !

Nice place with very friendly and helpful server.

said no onions due to not eating onions and it was covered in onions regardless. picture also forwarded.

I ordered a large pan pizza last week, and my pizza was made to perfection with generous toppings portion alongside great customer service from Pavvteek

Spoke to a really nice gentleman just now who helped me out with an error I had made on my order. I’m incredibly grateful! Thank you so much!!

Ramiz provided amazing service with care. Very kind to customers when picking up order. Pizza was really hot and delicious upon pick up :)

was waiting more than 1h for the order, called restaurant and after the time was changed on just Uber eat for another 30 h( have all screenshots) also get apologize message that the restaurant is busy. Finelly when I receive my order , the quality of the food wasn't like before on the top level as I ordered before. You missed garlic sprinkles for both pizzas and I paid for it, also the mushroom are bad quality not fresh at all. Made pictures of them as well if you will need prove, not taste.

Didnt send everything driver seemed annoyed and doesnt taste great

no bad，and Ramiz is a good seller

I ordered from here because I'm staying with my daughter at Leicester royal infirmary. Tried a couple of places that said they don't deliver to this location. No problems with pizza hut. When the guy delivered my food, he was lovely, did say it was difficult to find me but he persevered. The mac and cheese was amazing. The pizza could have done with more cheese but that's my only negative.

Quick, efficient and tasted amazing! Great customer service from Ronil!

I had delivery because I wanted to try out a new pizza place and it was horrid . The pizza had messy cheese all over it and the pizza taste inedible and not fresh . Never will order again

Pizza was great, a bit too much cheese but that’s a matter of personal preference. Shocked to see all the bad reviews as it was probably one of the best pizzas I ever had from a pizza hut. I did order during a less busy time, which may have been why. Also they told me my pizza was ready for collection on the website but when I arrived it still wasn’t ready so had to wait 10 mins, which was slightly annoying but oh well, at least it was fresh and hot.

Food arrived cold, pizza seal was already broken on the box. Very disappointing. Cheese twirl crusts barely had any cheese in them so wasn’t much taste to it.

The people working there can’t speak English I placed a order which I had to repeat 5 times I went to collect it I was told there’s no order placed under that name the most useless thick people work there

Ordered for New Year’s Eve spent a lot and recived pizza drenched in grease it was not edible, pizza or tear and shares didnt have garlic sprinkles apparently I should have rang in after ordering online to make sure sprinkles where added, I was told I should have known this. Couldn’t get refund as owners told customer service centre they took so much care Complete shambles of a takeaway no manners, terrible service and greasy burnt and inaccurate foods . Felt sick threw lot away, what an experience, do you want burnt food or greasy food or something that’s not what you ordered. We’ll eat your heart out at this ridiculously rubbish establishment. Eat anywhere but here, if you experience such terrible service please write a review hopefully overtime head office will learn how terrible this place is Such a bad experience

I had 3 items missing !!!! I called Pizza Hut the manager said the just eat driver must of ate it and to contact you

The box was broken and open, the pizza had turned over inside the box. Food was cold. The driver couldn't find my house and I was waiting outside in the cold after his call as he couldn't locate and went yo some different street.

I know it was a busy night but we received someone else’s order then the pizza which we started to eat as so hungry, was cold. It will definitely put me off ordering from you again

The Worst Pizza Hut Company i have ever come across. Say away from Pizza Hut London Road. They are extremely Rude. SAY AWAY FROM PIZZA HUT LONDON ROAD.

Very low standard food....Will never never eat from here again....I want my money back

Terrible place and terrible customer service. Shouted at me for wanting to change my pizza after they got my order wrong. Won’t be getting my coin again.

Called in just after 6pm on the 26th October to place a phone order but was asked to place the order online. I didn’t have access online as was driving but was told to call back in 5-10 minutes as they are really busy and put the phone down on me. Rang a different Pizza Hut and they took my order straight away. If I was the owner of the London Road Pizza Hut I wouldn’t be pleased the staff are turning away business.

Appaling.. We rang and placed an order. The guy on the phone took the order. When we got the there. They said there was no order placed. I had rang and confirmed and they said 20 mins. When we got there they said they didn't do those pizzas for takeaway. If they didn't do those pizzas. Why would you take the order?. We just wasted our time going all the way there. They said there was a new guy and he didn't know. Atleast they could have rang us back to let us know.

Card machine not working Paid by cash but took to long to give change My pizza got cold Shall not be ordering here any more

Halal options please! I want my Pepperoni 🍕 halal pizza! Pizza Hut should consider this it’s high time!

All the staff are pathetic. First tried to ring 3 times with no response. Then drove to the store only to wait about 20min to get served whilst nobody else was waiting. All staff at London Rd branch need to get fired

Ordered a delivery at 00:21, delivery time kept changing, eventually came @ 01:48. Shocking, no apology or explanation

Great service from Teja. Lovely assistance for a change in my order. Thank you guys

Zero score. Absolutely unacceptable service. An hour late, stone cold, kept on hold for ages after letting them know only to be answered with "what. Can I help you".... Place needs to be closed down. No refunds issued and fobbed off to fill out the nonsense refund form online. One of the pizzas was curiosity stale.. kind of impressive lack of service.

Disgusted with the customer service. Ordered 3 pizzas online and rang into the store to request for no garlic spray as we don’t eat garlic at all. The “manager” refused at first and then said they would “try” and there would be no guarantee as it’s automatic for them to put the garlic spray on. I pleaded with him as my nephew has an allergy to it and he still refused to note it down on our order i had to cancel the order and do a pick up from another store which was £5 more expensive then the online deal! The other branch had no issues with our order

It was good but quality and service slipping staff been a regular for years but I won’t be using them anymore

Pathetic service.. Fanta 1.5litre drink bottle missing, toppings of the pizza all slided to one side of the box, uncooked & side dish wedges missing.. Total waste of money.. Tried contacting the Pizza Hut, no response at all.. I tried to call at least 10 times. No one picked up the call..

Pizzas were very good perfect tonight tasted amazing a very satisfied family and two very happy kids thanks guys keep up the good work

Very poor delivery service food was cold and they forgot half of my order not recommended at all

If I could give zero stars if possible. All the toppings on the pizza were sliding off when delivered. Rang to tell them, no refund, just email customer service.

Delivery never arrived. No money back

Ordered via uber eats. Missing drink and driver said he wasnt given one. Food is just about warm. My cheesey garlic bread was the equivalent of cheese on toast, barely warm and didnt taste of garlic! My pizza was dry and swimming in grease. It was advertised as having a garlic crust but mine had non. Honestly one of the worst pizzasiv ever ordered

Today is my birthday. As a treat for my staff I said I would order pizza for my staff. We placed an order this morning at 9:55AM. Delivery was scheduled for 12:30PM. Since we did not receive the order and it was 12:40PM, we called to see where our order was as we only have limited time to eat during the lunch break. The member was staff said due to a 'system error' they only just seen the order (ironically at the very same time we happened to call them?) and it will take 30 minutes. I said this was totally unacceptable and my staff our now going to go hungry because by the time it arrives lunch will be over. I therefore asked for a refund and I was told I would need to email customer services to do this! The email form is so long and my time has already been wasted enough. You have not only spoilt what was suppose to be a birthday treat to my staff, but my staff are now all hungry and to get a refund I need to complete an form. Terrible. Terrible. Terrible.

They got my order wrong. Ordered veg pizza and got a meat one delivered. Tried to call them but no one picking up for 40 mins. They've definitely lost my custom and I'm sure of many others.

Amazing food, along with amazing service. Had my order delivered by Abubakar with a very friendly service. Would highly recommend

Took ringing the phone 4 times before answering, very rude and blunt didn't help what so ever and then put the phone down on me. I like pizza hut but this experience made eat elsewhere! Would question my loyalty towards this chain

Always on time.. And nice lad on the delivery..

We order pizzas online and they always come from this one. I can’t remember having any issues in the past! They’re always on time that we’d order it for.

Pizza hut very nice place to eat leicester London Road fantastic excellent 👌 👌 👌 👌 👌

don't order from here thats all am gona say

I have came to Pizza Hut London road on 1st Feb 2021, I didn’t wear mask because I have an exemption for not wearing it and the lady who works here didn’t even ask why you didn’t wear mask and she shouted to me and saying do not come and I clearly said I got breast problem, I want her to be investigated, I asked her to give her name and she denied

Love this Pizza Hut! Me and my boyf always order from here and delivery is always fast, hot and very polite and friendly. Last night I forgot to order a dip online and when I phoned they were very kind about it. Only bad thing is sometimes they forget garlic sprinkles (the best bit of the crust) but they've given me a whole free pizza to make up for that in the past :) 10/10 always our go to for pizza cravings.

Poor quality. Arrived 45 minutes after it left the store so it arrived cold. The pizza it's self just fell apart, there was barely any tomato sauce base on the pizza at all. It hadn't even been cut all the way through properly. Never going here again. P John's is 10000% times better!!! Don't waste your time or money on this place

Service was great. Wait time could of been better.

Realy good and no problem and tasty

It's very hit and miss here. The first few times I've ordered here were good (I think it was a weekday) but today (weekend) it was absolutely awful. If I were you I wouldn't order from here, save your hard earned money.

TERRIBLE experience. Ordered a large stuffed crust pizza / sides and desert. The crust was not stuffed little to 0 cheese in them. The pizza was undercooked which ruined the taste completely. The wings were so salty I had to throw them away. low and behold even the cookie was incorrect as I order white chocolate. If I could give a 0 I would. had I not paid online I would have taken the pizza back for a full refund.

Absolutely fabulous customer service. Manager is lovely well done for her! Great work!

Didn't arrive on time take more than 1 hour.

Had a leaflet through the door with an offer from 55 London Road King's Lynn.. When ordering by phone for a delivery 2 days later was told the offer didn't exist. I still have the leaflet with the address printed on it. After a discussion they agreed to honour it, more or less, as a favour. The delivered order took at least 30 minutes longer than stated. The pizzas and garlic bread were well over cooked even burnt! Also nearly cold.Why did they send this order out as they must know they burnt it? The potato wedges were the smallest portion I ever saw, priced £3:99! I wouldn't recommend anyone wasting their money at this Pizza Hut.

The pizzas were of a very high standard before . Our extended family gather (before lockdown ) every Friday for a get together . We have been having pizzas on Fridays for roughly 15 years , unfortunately the London road Pizza and the Oadby Pizza Hut standard has unfortunately gone down .

I had a lovely experience. The delivery driver, Maqsood was very kind and abided by social distancing protocol!

Pizza missing ingredient and noticed two hairs in the cheese, thrown in bin made me feel sick

Terrible experience. The pizza was undercooked with hardly any toppings on. Definitely not the usual pizza hut quality you would expect. The cookie dough was just an overbaked cookie. This was my first and last order using the delivery service. I will stick to ordering via the Haymarket restaurant next time.

Pizza came, looked ok stuffed crust not really stuffed but whatever. Then I found a long hair in one of the slices. So naturally I rang them and they put me on hold... For 20 minutes!!!! I decided to then ring from my partners phone which they refused to answer and kept disconnecting me. I have now spent an hour trying to get through to them to no avail. DO NOT ORDER FROM THIS STORE!!!!! I will write a bad review everywhere I possibly can! Absolutely disgusting.

Jay is great and the pizzas are lovely

If there was 0 stars I would put that absolutely awful. I ordered 1hour 45min ago with my daughter who is 6. As she was hungry we were waiting patiently as they said they were coming soon. They finally arrived I took 1bite out of the pizza only words to describe was cold, dry and hard. My daughter on the other hand was starving so took more bites there was only 1 slice gone as she was hungry. I called them back to get a refund. They came back and did. Not take the pizza back waste of my money. Try and avoid this branch not very good

Rubbish! Absolutely Rubbish, ordered pizza and it took 2 hours before it arrived, Needless to say the pizzas were cold. The drivers excuse was that he had been stopped by the police for speeding. Won’t be ordering from there again

Ordered two pizzas both arrived cold. The quality of both of the pizzas was terrible. Dry, chewy and over cooked. Won’t be ordering again.

We were told 45mins to one hour wait time. Called them after 1 hour 40 mins, they said they had no record of our order, so in other words they were busy and couldn't be bothered to try and keep up with demand. I will never use dominos again.

Had a good experience walking in to pizzahut the guy Osama helped me choose the pizza i wanted and suggested the best offers. Recommended 👍🏻 Surely will go again

Awesome customer service and the Meat feast: Dough baked to the right perfection with cheese and meat spread evenly. The ham, pork and pepperoni combined were guy wrenching deliciousness 😋

Lazy delivery driver called Raju, and awful customer service by osama from this specific store avoid avoid avoid. Telling me to come to his car to collect the pizza? :S does not understand how to deal with a customer

Very poor quality of pizza. Absolutely dry and cold. When you call them back the manager who answers is so rude. Waste of money but they don’t care.

I ordered a medium vegtable supreme pizza for collection. And even tho I got there after 15 minutes my pizza was cold. It only had half of the ingredients on and over cooked. Never ordering from them again.

Pizza was delivered 35 minutes late so food wasn't hot, given no explanation, and both pizzas were really poor and chicken bites were dry; so wasn't even worth the wait.

I’ve to give a 5 star experience with this store! The call was handled by Steven H who’s very experienced. He made sure, the pizza is ordered will be a PizzaHut quality! From now on, I will order from this place.

Usually the Pizzas are excellen when we order on weekends,but on our recent order it was a let down. The tomato paste was overloaded and tasted slightly weird. We ordered a veggie sizzler, and it was difficult to spot any chillies apart from the odd few on a couple of slices. A let down on a weekday order.

Damn! Stupid me for not checking the review first. Never would have stopped here...my bad.

Garlic sprinkle pizza's are tasty 😛

The worse service I have ever received. Everytime I order pizzas. It's burnt. Too tomatoey and just a damn disappointment. They speak rudely upon a complaint and don't replace without "proof". In comparison other branches are much better. Awful. The best thing about this place is the delivery driver... I can't believe pizza hut is allowing this place to stay open. It's unprofessional and does not meet the already low standards and increasing price. Apart from replacing one part of the order, the pizza is always lukewarm. If u are based in Leicester go to the melton road branch. Much more helpful and much better pizza! And you will get to actually eat your meal as a family.

Asked for (and paid for) extra cheese as a topping, due to the fact that this pizza hut always seems to have lots of bits of just tomato and dough on their pizzas - well - they've done it again! Very shoddy workers, won't be picking up from this branch ever again

Incredible, I’ll never go there again!!!

best service. staff is very friendly and helpful. manager was very polite and friendly, he deserves a pay rise.

picked up a collection tasted different not as good as other stores. dead tbh

Pizza was average, forgot my drink, and did not have enough change so I ended up paying more.

Decent pizza's and sides. Always delivered fresh and hot.

Our 'local' one on Melton Road, shuts at 10:30? That's 1 mile away from my house...I ring the other one that's 1.2 miles away on London Road, they won't deliver as it's too far? Really? Last time I checked, I am a customer and I have money...used to be a regular of Pizza Hut....what's the difference of .2 of a sodding mile? Oh well, dominos it is then.

Raw undercooked pizza, does not have that fresh taste. Such a shame for such a established brand If you want fresh and quality stick with papa johns or dominos

Pizza is now 2 hours late. Not impressed. No one will answer the phone either. Great service.

The food is really tasty and on time delivery. Love Pizza Hut.