Pizza Hut in Preston

My food has come freezing cold!!! Not what I was expecting at all.

Not to my usual standard. Very faffy to order.

When I got the pizza and chips it was cold and hard.

Food was brill and service was excellent. Would have liked more vegetarian choices.

Food and service were fantastic! Only problem being, we were one of the first ones in for that day and all the tables/seats were filthy with old pizza and crumbs. Floor looked clean but I didn't feel happy putting my fresh plate on a dirty table 😒

Waited an hour for my dessert and the dessert was cold.

Food was cold when it arrived and the pepperoni was solid on the pizza

Visited a couple of times now. Quite busy due to it being school summer holidays. The service area here is quite crowded. The salad bar, the self service ice-cream machine and the pizza and pasta service area are all together. So it can be crowded and frantic when trying to queue or get to food.

Always good xx me and my partner John love it x Five stars

We were seated quickly, the food was great, the premises were spotless and all the staff were friendly, helpful and efficient. All in all, this added up to the best experience we have ever had at a Pizza Hut and we will definitely be returning again soon. They have an exceptional team at Deepdale.

Everything was spot on. The 2 girls front of house tonight are a credit to the company. Great customer service 👏

We came to celebrate with our son's last day for year 4. He got 100 % attendance award. We always love to come here and they are the best. A Lovely Pleasant Girl name Becky serve us really good. An Amazing Manager Ste been amazing. The Pizza Chef Mark made really good pizza. One more guy who was not in today is Lewis who always serves us is amazing. As always the staff in here are amazing.

It's pizza hut good pizza and choice of salad, needed somewhere quiet to sit with my grandparents, Rebecca c was so patient and friendly while taking our order the 5 stars are for her

We have ordered online one of the deals 2for£20. I feel this is a great deal. Pizza was delicious, thoroughly enjoyed it. Salad wasn't that great, it will be good if they brought in more items in the salad bar. Overall, it was a great experience.

The buffet was excellent and love the look of the restaurant! So bright and clean! The staff were all really friendly- Stephen gave us a really warm welcome.

Rubbish food!!! Not freshly made pizza!!! It’s like a rubber pizza!!! It’s very hard to chew!!! Disgusting!!!’ I paid £44.14 for a rubbish food !!!!!

Excellent food with a bottomless (free refills) on soft drinks and salad bar. Great range of drinks from the dispenser and not watered down. Only negative re food was their "large" pizza... much more like a medium anywhere else. Great friendly attentive staff throughout. A great experience set in a very nice and quiet relaxed restaurant. Would definitely go back and definitely recommend the Deepdale branch in Preston.

Can't go wrong with pizza hut. You know what you're getting before you even arrive. We dined at around 5pm on Thursday night and there was maybe 5 other diners at most. Good service and prompt food although we did order via QR code on the table. As with everything these days, very much priced as a treat. We got the deal for 4 at £55 which is probably the best value on the menu

Veggie pizza is really tasty this time I wish if they have kids corner to play

I had a lovely experience with the family at Pizza Hut Deepdale today. Our waitress Becky was attentive, personable and really sweet to our toddler. The buffet was delicious, with fresh pizzas regularly provided. We'll definitely be back.

Absolutely garbage food. Tasteless, meagre portions of bland rubbish. No fault on the serving staff who were fine but for 40 quid for two of us with no desserts, this was utter slop

Disappointed with our food which was tasteless, lasagne literally had 2 sheets of pasta in a slim plate and the meat content was non existent. The pizza is overpriced and dry. Hense we won't be returning and wasting our money.

Lovely place to dine out. Great atmosphere friendly staff

Have to order food from their website even when there are 3-4 staff wandering aimlessly around. Took forever to het the arlttention of the staff to get our desserts

Got food poisoning, never returning again. Don’t think the salad bar was fresh, staff member also smelt of strong BO which was very off putting.

Firstly, be aware the £9.99 pizza on Monday is not enough for delivery, so you will spend more. Sneaky trick for advertising purposes. The food has gone down hill - more expensive toppings like ham are used less, and the toppings do seem to congregate in the middle, even on the large pizza.

The pizza was not as good as I remember. Also, I paid for extra cheese, and didn't seem to receive it.

Pizza good. Salad bar good. Garlic bread rubbish just a few slices of a baguette not proper pizza style. Desserts ok but just like shop bought microwave ones. Service a bit slow had to flag down the waitress multiple times by walking up to her as she didn’t see us looking over wanting to order things. Overall decent value for money.

Brilliant! The service is quick and friendly, and the ambience is always nice. The Unlimited Salad Bar always goes down well.

Perfectly pleasant lunch. Appreciated the wide range of vegan options on the salad bar.

my pizza came stone cold all the fat also socked into to pizza base terrible for the price I payed will not be going here again to anyone who reads this review go else were for a pizza

Nice people and friendly people

The garlic bread was frozen chips burnt and all together very expensive for poor quality

It's a shame - we used to really look forward to our visits to Pizza Hut, but it's gone sadly downhill. Today, when my pizza arrived, I couldn't believe what I was getting for my money. Quality: 4 out of 10. Quantity: 1 out of 10. For £18, I expect a LOT more... the pizza I got was a little bit better (and a fair bit smaller) than a cheap pizza you'd buy for a few quid in a supermarket. Add drinks, and you're looking at nearly £100 for a family of four - enough for a huge, high-quality meal in hundreds of pubs in the Preston area. On the bright side, the manager was great, and made us feel welcome.

Never regretted a visit. Ambient, child friendly, and top service.

Great service great atmosphere and great/ friendly and helpfull staff all round great as a family restrant/diner

The driver packed the pizza boxes side ways. And had an attitude when told/ food was freezing cold

Nice place, food was average, and the service was ok

When u pay 13 a pizza u expect cheese all I’m eating is bread and that’s the reason pizza will close within the next 2 years for the price can get better from a boossman for the quarter of a price

Absolutely banging food here tonight, very tasty and quick service didn't wait long for food. Staff were friendly and welcoming

Went for dinner on 03/02/2024 after almost a year & again Lewis put in tremendous amount of effort to ensure the best customer service was given to us despite a few challenges faced. Lewis definitely deserves a lot more appreciation, recognition, reward & a pay rise for his excellent attitude & service. I wish him all the very best & hope he continues his great work at this Pizza Hut. He does not disappoint even for a second.

Yesterday I visited pizzas hut where manger was asking about payment method before serving pizzas and took to table to order pizzas through qrcode scanner than staff for asking if everything is OK but manger was rude through his body language and while check out he was asking same question to his staff have they made payment. Horrible behaviour of manger in counter

Don’t order the cheese garlic breads there’s more cheese on them with the frozen ones for a pound way better got photos of mine sprinkle of cheese like gold dust will not do was like plain bread takin the mick for that price

Using a code and ordering and paying on-line is over complicated and feels cold towards the staff. Good food. No idea why a coeliac should be excluded from the buffet meal option (pizza, drink, salad, ice cream), even by swapping a buffet of pizzas for one single pizza.

The good is freezing cold it was late and we’re missing our pop

This place is amazing 🤩 staff are so friendly, helpful and go out of their way to help us. I highly recommend and definitely will come back

This pizza hut is a joke come down twice this week first time they wasn't taking card payment now today they are not taking cash payment. Manager was rude. Would not recommend 0 star review

Ordered online for delivery and needed to call in to adjust my order and AJ was very helpful and friendly and quickly fixed the issue for me.

Very family orientated. Great for the kids. Less good for two hungry adults after a day's shopping. Horses for courses. However, very friendly, attentive staff who gave a great service.

Fantastic service, excellent and friendly team, calm atmosphere and the pizzas were as good (or even better) than we'd hoped! Thank you!

Excellent Venue Excellent prepared food Excellent Staff

I haven't been to Pizzahut for quite some time, and it hasn't changed that much. But that's not a bad thing. The menus are a bit more varied and there's some different types of crusts but it's still Pizzahut. I visited on a weekday lunchtime. What I really liked was the £15.99 lunch time buffet. Now that was a good deal. The place wasn't too busy and I was left to my own devices and I had a really quiet peaceful time just quietly chomping away at pizza, salad and the Ice Cream factory - my kind of heaven 😊 The staff were helpful and unintrusive. The place was calm and quiet. And the food was good. I enjoyed myself and I'd go back. I guess when it's heaving at the weekend, it's not so much fun, but for lunch during the week? It's a nice place to eat and chill out.

Well what can I say, waited on average about 30 minutes for our food to come probably normal with the restaurant being busy! What we didn’t expect is to receive our food COLD, cold pizza cold chips, the only thing that was hot was our child’s meal and the garlic bread, we did speak with the staff about this and they then sent out a hot pizza but by then we were passed hungry and having to then wait for a hot pizza to come we were just really disappointed, our bill was £61.67 so not really a cheap meal out and to be served COLD pizza is very disappointing, would we return to deepdale Pizza Hut definitely not the only reason why we stayed is so our 23 mouth old could finish her food as surprising that was hot we had to cool it down for her to eat! Overall very poor experience of Pizza Hut and such a waste of our hard earned money

The pizza deal was great. The cooking of the food was spot on. As were deserts. The decor is also very welcoming and warm. The staff were all very polite and courteous.

There was no way to say "No" to this Pizzahut. Everything was awesome, nearly perfect. I like it

It was dead for a Saturday night, and you can see why. There is no customer contact anymore. You order on your phone, and all the staff do is bring you your order. You get your own fefulls, which is fine, but just adds to the impersonal feel of the experience. Pizza hut used to have a nice personal feeling to it. Not any more. On the plus side, the pizza was lovely, and the 1 member of staff I did talk to, to help me with my Blue Light Card, was very helpful.

Lovely service. Friendly. Helpful. Accommodating. Kept clean. Food really good. Fast service. A+++++

We ordered takeout and Mr Singh patiently waited for us( went get the kids and got stuck in the traffic) to comeback. Wonderful service

Great food and friendly staff. 1 pizza came out bubbly and manager made us another without having to ask us :) 10/10

We went for the buffet, the staff were very friendly and helpful. Food was really nice. The restaurant was very clean.

The speed of serving was spot on, the salad bar was clean and full, the food was good, the cold glasses made the drinks more pleasant and staff. The server StephenD was helpful, polite and accommodated everyone in the restaurant efficiently and in a friendly manner.

Excellent service, food and overall a great night. Rebecca the server went above and beyond and was very warm and welcoming.

Had a lovely lunch here, not sure what evenings are like but brilliant for lunch.

Something about Pizza hut at Deepdale I love the food was great and loads of staff with great cleanliness.

Ability to find a seating area that was comfy and worked well for us ie not cramped in on a small table. Server polite and respectful of distance and staying away whilst we were eating. Restaurant clean and tidy in all areas.

Waiting 10 minutes to open, I got inside and got told it was card only. There was no sign on the door, and I got snotty look from the young girl with blonde hair I will never go back

Pizzas are getting smaller and smaller each time when visiting pizza hut. Card payment only!!!!! not so cool, Cobwebs is hanging around and needs good clean around . Staff is nice and polite.

Staff were very helpful and polite pezza was very good 👍👍

Great service, food excellent and kids loved the ice cream factory. Only let down was as we were finishing our meal, a large group of young kids and their mums arrived (8pm) and they let the kids aged 2 to 10 run riot ... Utterly disgusting behaviour. Like savages at the salad bar. Felt sorry for staff who are left to clear up after them. Mind you, once they arrived, every other guest quickly left 🤣

Price for all you can eat was very good. Lots of choices at the salad bar and several different types of pizza.

£10 for 2 slices and asked to eat inside management refused and also refused the free unlimited salad due to getting a take way/ collection meal even though was same price. Ridiculous.

Can't remember the last time we've been to Pizza Hut. Not much more on offer than pizza, chips and snacks made out of dough. Quite poor 'bottomless' salad bar. No tomatoes or cucumbers, just lettuce, sweetcorn and paprika chopped into huge uneven pieces. Pizza was good (apart from every vegetarian option having red onions on top) One can choose the crust and size. Staff were very helpful but for the price this place was little disappointing. Sorry.

Pretty much everything was great. The speed of service, shown to our table straight away. Advised of the best options. Everyone very polite even though we were slow at ordering. I thought a family near us were quite rude to the staff but the staff were very professional. Ellie was our host and was brilliant throughout.

The food was very good, which is the main thing we're going for. The restaurant was clean and pleasantly decorated. The price was good. And the staff were very nice people.

Was stone cold on arrival. And I asked for a thin pizza and it came thick.

Fantastic dining for anyone with a food allergies. Enjoy

Zubair what a legend, fantastic smile and great service from this gentleman.. keep up the great work

Something has changed, apart from the prices which have gone through the roof! This is reflected in a total change of demographic too as the extreme price hikes have obviously put some people off. The male staff are of few words and seemingly miserable. Eating out should ideally be a fairly joyful experience but our server seemed couched in despair, as if he was serving at a funeral. This made the experience very draining. Strangely, almost every price on the menu ends in the number 9. Why pretend it's cheap by putting a penny off as if there's some kind of deal to be had? All the 9s. A bottle of Pepsi is 4 quid and one of the pizzas £28! People will vote with their feet. Lastly, not accepting cash is a very bad thing for any business. We understand that the centralised bank digital currency is being introduced by the back door as part of the Great Reset, but as far as I can tell, cash is still the legal currency of this country and it is wrong to not accept it. It is probabky a cynical attempt to save on bank charges by Pizza Hut or some lame excuse about Covid, yawn. Pizza Hut is shafting itself into bankruptcy.

Really lovely staff and very kind and helpful with my 3year old little girl.

I took my Brownies and Rainbows for a end of treat, the staff are friendly and helpful to.

Ordering via the QR code on the table is a bit tricky if you want anything other than the basic offerings. Food was great though.

My son came here with a play group last week. Within the play group (for SEN kids) they drop their children off with the carers & we give the carers money for our children's dinner. After arranging to have dinner for the group here, they refused to take cash as payment. Get with the times, this isn't COVID anymore. Personally I don't like Pizza Hut...poor food anyway.

What can I say about my experience is that, I myself can't see returning again. Prices are hitting the Roof😳. 3 pizzas ,cheesy garlic bread ,2 chips n drinks.

Very expensive for what we had, won't be going again.

A warm, friendly welcome. Good choice at the salad bar. Food good. The fries are awesome! Good selection of soft drinks and unlimited for £3.79. This I thought was a tad expensive, as I only managed to drink 2 glasses! (But cheaper than another restaurant that we viewed nearby!)

Was put next to a group (6) of screaming kids. Wouldn't mind so much if there were no other tables available, but there was plenty of empty ones over the other side of the restaurant. Didn't ask to move as no doubt would have caused friction with the carers of the children.

No can of Pepsi that was ordered as a meal

Poor pizza for the price.. Go to deep pan pizza instead. Think they have closed now. Instead just get a Domino's

Service was poor, pizza were Luke warm, sides were served without dips. Staff didn’t even know the size of the cookie dough!

Dropped this review from a 4 to a 1. Overpriced. Under-cleaned. Staff interactions poor. Onion rings undercooked. No excuse for such a lacklustre performance when the place isn't rammed, which it wasn't. The impression I left with was that they couldn't be bothered.

Enjoyed a lovely pizza and salad was enjoyable staff that where on late shift I could not fault they where courteous efficient and pleasant definitely will return

Great pizza hut and really helpful staff. Pizzas were replaced quickly and were delicious, as was the salad bar.

Pizza cooked to my specification. Helpful friendly staff.

Very nice meal staff were very nice. They said delay on food but it wasn't that long, really enjoyed our meal

Absolutely delicious food nice toppings nice stuff crust can’t fault them for it the only thing I have to say which is a bit negative is me and my fiancé ordered for tea and for ten to fifteen mins they couldn’t get a driver and so I phoned up when talking to someone called Ben I think he said” they were handing our food over to the driver and that they were busy I totally understand that as I am a chef but if people are crumbling because your busy then they ain’t made for the kitchen you got to be able to put up with the speed of things otherwise your gonna hold the kitchen back or front of house whichever but again the food was absolutely delicious so thanks for that.

I've been in this Pizza Hut a few times and service is always spot on (as is the food!) Shout out to Lewis for serving us; he's a very friendly and efficient staff member. He's also a credit to your team. Will certainly be back - Thanks guys! :)

Not what it used to be, but still a great choice as it is family-friendly and food is decent.

Went for a buffet was not much to choose from and the pizzas was coming out too slow so the wait and the queue was horrendous! 75 quid! To eat scraps! Never again 😒

Food was terrible,cold and not fresh.Staff not interested.Was ill afterwards.Complained but heard nothing back.

Pizza tasteless and waited 45 minutes for take out never going back