Based on 769 opinions finded in 2 websites
Based on 769 opinions finded in 2 websites
Nº 213 in 393 in Waveney
Opinions
Picked up a take away from here , food was great and service was spot on
Jack Samways . 2024-10-28
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I ordered deal for 1 and it was delivered by just eat. Pizza lacked any flavor. Food delivered by just eat was cold. I would not be getting anything from Pizza Hut ever again and would not use just eat again either. Food delivered as picture below
ashu jain . 2024-10-20
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Love how with the buffet, you now have to order and pay on the phone. Awesome salad bar Great pizzas Love the ice cream machine factory area Great work
Steven Roffe . 2024-10-05
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Delivered early. Delivered hot. Delivered with a smile. Super.
Maria . 2024-09-28
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Card only , people should have a choice
Adam page . 2024-09-26
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Ease of ordering Easy to read menu Great choice Delighted to see gluten free vegan pizza on the menu
Aine Fergus . 2024-09-21
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Pizza quite good. I thought calling people you guys had stopped, nope. Salad and drinks average
Tony Staples . 2024-09-17
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Base cooked perfectly and light
Louisa . 2024-09-12
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Phoned before turning up as it was 8:30, was told what they had left and what they didn’t and drove there to order a meal that they said they had but as we arrived we were told there was none left, personally I think that they couldn’t be arsed to make it as it was nearing 8:45, told one thing by one member of staff and told something else by another! Ridiculous and a waste of time for us, we spend a lot of money on pizza huts and won’t be back, lazy work shy individuals!!!
James W . 2024-08-22
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Quiet when we went but friendly staff and the food you'd expect from pizza hut.salad bar was fresh looking.
Peebe . 2024-08-21
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Alas thety ran out of deep pan pizza but the thin base was ok
George del . 2024-08-08
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Lovely atmosphere and good food
Maria Meadows . 2024-08-07
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O my goodness! The wait was horrendous! Wasn't told about that when we arrived. Soo under staffed its ridiculous
Sharon Hewitt . 2024-08-05
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Was enjoying lunch with the wife daughter and grandkids until scummy parent let there brats break the ice cream 🍦 machine she thought it was funny when I tried to get my grandson some ice cream she should get the bill for repairing the machine
Brian Amos . 2024-07-31
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Visit pizza hut on 28th July greeted and seated promptly jess our server was very helpful and attentive will definitely be returning
Gwen Lowe . 2024-07-29
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Very poor experience, family of 4, I had the buffet. When I visited there wasn’t much selection, I picked what I could, when I went back nothing new had been added, I had to ask when new ones would be brought out, was told another. 5 minutes, so effectively we had now been in the building for over 30 minutes, and nothing had been added to the buffet selection. When I’ve spent nearly £80 on pizza, I would expect better, even from somewhere like Pizza Hut.
Stridesy 1 . 2024-07-23
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Got the wrong pizza and was horrible and cold
Katie . 2024-07-22
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Good pizza but what we say in French khamsi khamsa
BIG Boss . 2024-07-20
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Having the staff tell you how to use the app, seating you & overall being extremely helpful made our visit easier & also better as we was overall happy
Katie Davies . 2024-07-18
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Food was nice but didn't like the idea off ordering on the phone and they didn't take cash
Sandra Fitzgerald . 2024-07-16
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they had run out of the dough for pizza I ordered so swapped it out at not extra cost. lovely and hot
Jane . 2024-07-13
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Good service from the restaurant
Akhil . 2024-07-10
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Very expensive for not much food. Delivery was good but disappointed with the food.
Alex . 2024-07-10
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Clean and tidy place Delicious food Friendly staff
Bruno M . 2024-06-29
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Clearly asked for no black olives but arrived with olives all over it. Too hungry to get it changed so I guess I’ll be picking them all out
Gavin . 2024-04-03
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Well below-par food, which is offensively expensive. You even have to order your own food via an app, whilst all the staff, for the most part, stand around chatting.
Adrian Young . 2024-03-16
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Firstly the app said my food was delivered on time and after I reported my food not being delivered my food finally turned up 30mins late and was stone cold
James . 2024-03-16
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Came for a meal last month with my niece, only to receive a parking fine!! You can only park between 8.30am to 7pm for 3 hours. After this time you are not allowed and will receive a fine! At no point did Pizza Hut staff tell me the parking restrictions so I was unaware of the rules. From this point forward, I will not be coming to pizza hut for a meal! Please be warned that you are not allowed to park at this carpark after 7pm. Angry and frustrated customer.
Sarah Blowers . 2024-03-10
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Food is Usual standard for Us and The grandchildren. But 2 Car fines for contravening evening parking rules marred our visit. Not a Sausage from a pizza hut about new parking cameras and I know it's not their Responsibility to tell Us. But who else can I moan at :)
steve Smith . 2024-03-07
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The pizza looked good but they changed the delivery time 3 times and still missed that time by 10 mins the food was cold to the touch and tough to eat
Luke . 2024-02-29
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Not good..!! 1 Olive on my pizza, no ice cream arrived with my cookie dough which was a tiny square for over £7.00 definitely smaller than you get in the restaurant. Chips were also cold
Chloe . 2024-02-10
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I didn’t get any ice cream brought with my order which clearly stated that it would come with a tub
Libby . 2024-01-30
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Pizza was Nice and well supplied on the buffet , i do not like the ordering on the app but accept that this is the way alot of businesses are going now
Andy Perry . 2024-01-29
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I came here today with 8 family members for an early birthday celebration, and we were not disappointed! We all had the buffet, and it was delicious! The pizza was freshly cooked, the staff were very friendly and helpful. Thank you so much!
Rach . 2024-01-21
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the melts are delicious food delivered nice and hot
tanyia . 2024-01-20
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Popped in for a quick lunch. Easy parking. Everything was as expected and good as usual.
chris b . 2024-01-15
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Pizza was burnt. Also I ordered extra cheese on my pizza and there was barely any cheese on it. I was going to put 1 star but pizza hut kindly agreed to a refund so I've added an extra star. I do think it's put me off ordering there again though sadly.
Sarah . 2024-01-13
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My friends and I all seventy plus enjoyed it. Buffet good value for money
Lesley Rogers . 2023-12-06
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With a vast franchise it is very hard to say anything exceptional, but you get exactly what you expect. Staff are nice enough, service is fairly quick, and the pizza's are good.
Graham Boreham . 2023-12-05
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Very good gluten and dairy free pizza, well done Pizza Hut!
Natasha . 2023-12-03
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My only complaint was the order on the app as there was no phone signal and the free WiFi was not available so finding a member of staff to take the order was a pain, food was fantastic. Marked down for atmosphere as there was only about five people there when we were there no one's fault.
Paul Farrington . 2023-11-20
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Friendly enough, but felt it was expensive.
Russell Jacobs . 2023-11-10
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Buffet was good value and the food was good
Melody C . 2023-10-30
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Hot, cooked perfectly, not stingy like a lot of places with toppings, full flavour. We always order extra for leftovers the next day or two. Pizza Hut is known for their pizza being just as good reheated.
Naomi . 2023-10-27
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Ordered 2 pizza melts and a portion of onion rings. Food arrived but quality poor. Melts were doughy and quite crusty, cheese had cooled off to the point where it had started to lose its 'runiness'. Onion rings very cool, to put it politely. My order was to the Pizza Hut close to us, but was completed by the Pizza Hut which is about 20 minutes away by car. Length of journey resulted in food being nigh on cold.
Andrew . 2023-10-19
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Where is my pizza?? I asked for it to be delivered to my home and they say it was collected, I had to ask again, I want my money back!
Ana . 2023-10-13
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A lovely meal. Music in there is brilliant. Thanks for the good friendly atmosphere SophieA.
Carol Howard . 2023-10-12
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Tepid food and chewy. Extra time added to estimated delivery time. Won't bother again.
Amy . 2023-10-12
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Great service. Food was freshly prepared and tasted fantastic.
Michelle Adams . 2023-10-08
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Brilliant place to take the kids after school Straight up the salad bar make it easy waiting for the main meal. decent enough quality for the price staff very helpful and friendly
Dan H . 2023-10-01
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Perfect pizza as always but probably the worst garlic bread of all time
lewis . 2023-09-27
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We had the Buffet Lunch all you can eat Pizza and salad. Very good value for money. Starts at 12pm - 3pm. If you are looking for a quick meal try it.
Mick Highnam . 2023-09-23
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Lovely pizza as always we ordered for collection and food was lovely and hot to eat when we arrived home
Tina Durkin . 2023-09-10
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Yummy pizza but quite expensive and there were lots of flies around the salad bar which was gross!!!!!
Mel “MJ” Rogers . 2023-09-08
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Pizza melts was lovely and cookie dough nice as normal 👍🏻
Chloe . 2023-08-30
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Great trip to Pizza Hut, buffet was lovely, fresh salad. Not busy at all
Mum of two . 2023-08-29
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Pizza hut can often be hit and miss, but this was my best ever visit to one. Ordered using the QR code which was a doddle. If people cant use that system they clearly have issues. Within a minute of putting my order in, my drinks were brought to the table. Salad bar was fully stocked, all clean and tidy. Pizzas came piping hot and perfectly cooked. Staff checked in on us to make sure everything was fine. Couldnt fault it.
Roger Brindle . 2023-08-23
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Pizza Hut consistently pizza hut yum yum
Mattias . 2023-08-11
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Cookie dough is outstanding, always hot
Chloe . 2023-08-10
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It's OK for the price, the salad bar is always a mess, and several items are stale or on the turn. The pizza's OK, I'm not a fan of pizza huts dough it's a bit bready.
Kieren Ingold-Lacey . 2023-08-09
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Quick and easy self service. Variety of pizza and very good taste. We certainly got value for money during this visit. Kids loved the ice cream factory.
graeme ions . 2023-08-08
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We were seated and told to scan the QR Code then make our orders. The last thing I wanted was the hassle of figuring that out and trawling through the menu. I just like to go out and be served. There was zero atmosphere. The food wasn't particularly special. Pizza slightly over cooked, lacked taste. Didn't really enjoy eating out and if this is what Pizza Hut has come to, I won't be back again.
Emma M-D . 2023-08-02
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The restaurant called to confirm order which was good.
Gaynor . 2023-07-27
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Good service, good dietary options and tasty food, very enjoyable
Sian Tutak . 2023-07-17
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Food didn't turn up at all, phoned restaurant to complain and they refused point blank to help and passed the buck to JustEat ..... Totally unacceptable
Bart . 2023-07-04
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Always enjoy the food staff where friendly .
Dean Suter . 2023-06-30
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Pleased I had the oven on as when the pizzas arrived they were slightly cooler than I'd hoped. No problem though, they were delicious.
Julie . 2023-06-17
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Being greeted really quickly, food was hot and tasted amazing, lots of ice in the drinks machine, which was needed on this hot day.
Sam Watson . 2023-06-11
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Wow £20 for buffet n kids £9.99!!!!! Where I have been for a year what a hike in price. Won't be going back, pizzas either covered in peppers or bbq sauce. Yes OK next time will order what I want
Vicki Robinson . 2023-06-01
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The food was amazing and the staff there were really nice.
Einius Aleksandras Nikiforovas . 2023-05-30
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Really disappointed with the pizza melts. They were dry as a bone even with the marinara sauce and they certainly didnt have melty cheese. The chicken was tasty but would not recommend the melts
Charlotte . 2023-05-28
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It's ok and it's only a pizza outlet of which there are dozens of others just as good in Lowestoft
Neil Taylor . 2023-05-28
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Payment was by card only and we had to scan our table and then order our food online on our phone. I found this a little off putting, however the staff were friendly and offered to help if required. The rest of the meal was fab, tasty food, we love the salad bar and yummy deserts.
Charlie Lewis . 2023-05-16
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Food wasn’t good pizza dough was really tough and a bit too well done also the chips weren’t cooked properly
Lian . 2023-05-04
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Got there at 11:45 and it was empty, strange being only one's in. It did fill up before we left though. Service was good, nice and friendly people, not in your face but you knew they were there to help if need be. We shared a Hot n Spicy pizza and had salad to start. Salad was good, fresh, no tired tomatoes or anything. Pizza was really good, quite impressed really. Drinks were a slight let down, coffee was brought in a mug, which was slightly dirty, didnt say anything, just turned it around. Coffee was a bit, you know, normal. Maybe not their fault, because we are high class coffee drinkers so shouldn't expect too much. Overall, really good, would recommend and would go back.
Warren Kingston . 2023-04-30
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Tasted really salty, like salted caramel when we ordered chocolate? Not sure if the cookie recipe has changed but we won’t be ordering again for that reason as we don’t like salted caramel.
Faith . 2023-04-27
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Nice and hot when delivered plenty of filling in the slices
Sandra . 2023-04-24
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Had to order food via an app even though we were eating in store. Why have staff? may as well even cook it ourself.
Scott Harrison . 2023-04-21
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Exactly what you want from a pizza hut, friendly staff, nice atmosphere, and a good variety of pizza.
Edgar Poe . 2023-04-15
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Food was good but i do think they are a little over priced.
David Mower . 2023-04-14
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Visited on Saturday. Served by a lovely young waitress... Extremely happy and helpful..... Food was nice.. Lovely salad with plenty of choice... Fresh too.
Ray Looney . 2023-04-13
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Ordering is on line but simple.
Rodney Sexton . 2023-04-04
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As always we go too the dinner buffet which is great value and always piping hot. The decor is very colourful and pleasing on the eye creating a peaceful snd ambient atmosphere. My only complaint is the annoying fact you can only order and pay scanning the QR code on the edge of the table, which took 3 attempts too work. It then asks you as you're paying if you'd like too leave a tip. The idea of a tip is for when you have finished your meal and are happy with the service that has been provided not right at the start when you have too get your own plate and pay on a temperamental app
Richarr Carson . 2023-03-25
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I hadn't been to a Pizza Hut for around 15 years, and this recent visit perfectly reaffirmed why. The pizzas were awful, processed and tasteless. Not pleasant.
Michael Dennis . 2023-03-22
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Very good food and friendly service. So much choice.
Maggie Barber . 2023-03-18
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No stuffed crust or finger bites so owed £4 !! Told to go via
Lorraine . 2023-03-03
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Not my cup of tea but was their as that's where my gran wanted his birthday meal with us . Expensive but food was good
Gareth Savage . 2023-02-26
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Ordered no chicken on meat feast but arrived with Despite receipt stating request
Paulein . 2023-02-25
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We ended up waiting 45 minutes for dessert, while waiting I spoke to someone just to get a rough time and when they did bring it over the practically slammed our dessert down and were rude.
Chris Fosker . 2023-02-14
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Delivered to the wrong address no help from the restaurant or Deliveroo Dry next to no toppings please don’t waste your money
Beverley Whyman . 2023-02-11
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Basic pizza place. Food was hot, but nothing to rave about. Limited tables available, but not busy. Understand some maybe reserved but for when? No-one sat at them for at least an hour. Service with a smile. 25% blue light discount, but not on the deals. Toilets clean. Not rushing back though.
Lady B . 2023-02-11
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I visited today 9th February. The food very nice and enjoy it alot including the Unlimited salad bar. The pizza was lovely. The service was very good from the staff a big thank you for Stephani who work there a credit to pizza hut! The manager was friendly and helpful too!. All in all would recommend pizza hut lowestoft to everyone and would most certainly be back for a return visit. Many thanks for a nice meal.
ryan dabdoub . 2023-02-09
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We have in Pizza Hut birthday party for twins and is perfect. Food, service, atmosphere is 5 stars. Definitely come again. Staff is so kind. Thank you so much Alice
Alice Kaiserova . 2023-01-13
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The food was really good. However, they did bring out incorrect food in relation to our order. We wanted to eat together so we didn't ask for replacements. The dessert was amazing. I had the white chocolate cookie dough and would definitely order that again.
Curtis James . 2022-12-29
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Food was overpriced for a start. Over £10 for a long thin dish of Mac'n'Cheese really wasn't great. I imagined it being bigger and more flavoursome. The pizzas my guests ate looked okay. Good selection of bottomless drinks options. Being a key worker I had a BLC discount card, told I could use it until after 3pm which was a joke. I'd eat there again but need more value for money.
Brenden Mee . 2022-12-28
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Fast despatch and delivery. Our kids wanted pizza (despite having loads of food in the house!). The driver was very friendly and polite, and even accepted some Xmas chocs from our tribe (thank you for being so graceful!). We appreciate everyone who chooses to work through this festive season and sacrifices their family time. Thank you.
Paula . 2022-12-26
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We got everything we had ordered the food and drinks were easy to access. We didnt need to wait around when we had finished eating to pay as we had already done it through the app. Daughter was disappointed there was no hawain pizzas due to no pineapple! I would normally use NHS discount but the days your allowed to use it is very limited and i feel theres not enough discount or offers available.
J a s m i n e s - I B D - J o u r n e y• . 2022-12-17
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Friendly staff, always good pizza and salad bar well stocked and clean
John McMillan . 2022-12-17
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I think this was the fastest delivery I’ve ever had from any takeaway service I’ve used. Food came very quickly after ordering even on a Saturday night when the World Cup was on. Food was delicious and the perfect temperature. Very happy.
Claire . 2022-11-27
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Food fab..but little expensive compared to the market
Yvan . 2022-11-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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