Based on 3 opinions finded in 1 websites
Opinions
Ordered takeaway, arrived late, cold and burnt. Rang to ask for another to be made, manager reluctantly agreed in the end and sent another. Driver arrived at door and refused to show me the new order until he had inspected the old one! Expected perhaps an apology or a free desert, got neither. Wrote to Pizza Hut H.O through their complaints process, received acknowledgement to say they would respond within 3 days, 2 weeks later still waiting so reminded them, 2 months later, nothing! Avoid!
Chris81422 . 2020-04-28
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Very poor- first of all my order was wrong so had to wait for a second delivery over 30 mins longer. Then my drink was warm the pizza box was squashed and all the topping was stuck to the top of the box. Atleast the food was warm. I guess.
Andy1989andy . 2020-04-22
MORE AT TripAdvisor
This place is way better than it used to be. You can order online and we do this quite often and our pizzas always come hot and on time. There really is nothing like a Pizza Hut Pizza.! Make sure you get your offer codes.
Verity L . 2019-11-02
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65 Opinions
ok as we know unfriendly staff i can live with that but to be charged to sit in drinking out of a plastic or paper cup on a wooden bench freezing cold in the winter is a big insult the place is nearly empty most of the time dont the management want people in there take away only? could this be the final nail in the coffin for this joint, try upstairs in john lewis where you get good friendly service served in real cups for no extra charge.
9 Opinions
Solo fui porque mi aplicación Vodafone me dio una bebida caliente gratis y un rollo de tocino o salchicha. Los rollos estaban en el mostrador y hacían ping en el microondas durante unos segundos. Presumiblemente rollos blancos y tocino previamente congelados de origen desconocido. El café estaba bien, pero el rollo era solo comestible. No se ofrece azúcar ni ketchup, y ninguno es visible en ninguna parte. Las salchichas se veían bastante asquerosas. No pagaría por nada desde allí.
67 Opinions
Ordered on line using the Big Johns App. We did not get the 20% discount for ordering on line as the telephone message when you ring the Chelmsley wood branch on cooks lane 0121 770 9555. We use to get it when ordering before but when I finally got through to the branch they said that they had stopped this offer for existing customers who have ordered before and is only available for new customers, but when you ring the number it does not mention this and feel duped into paying more than what I was expecting and the chap within the branch wasn’t helpful. May take this up with trading standards as false advertising. Andy
75 Opinions
I gave this a 5 star rating cause this is one of the best kfc I have had. I been going to this one a while and the staff are always friendly. Also every time I have this kfc it always hot which is rare and the chicken is always fresh and crispy and juicy and also you always get a mixture when you order a bucket which is nice.