Pizza Hut in Erewash

I went in to order a pizza with my friends with the deal of £10, i ordered my pizza and went outside for a ecig, while my friends stayed inside, a woman had asked how long a magaritta pizza would be, the man in the back continues to go ‘what for them t****’ regarding me and my friends, the woman serving then comes out and asks if we would like them put in something to keep them warm and as she asked i was making a joke to my friends about something not even to do with the restaurant, and she says ‘what the f*** are you laughing at’ this fast food restaurant has absolutely diabolical behaviour and they truely need to work on their communication skills, i get it is a hard shift when you are there for hours but talking to your customers like that is disrespectful behaviour.

Delivered pizza. The big New York pizza let me down, I was really expecting it to be more flavourful. Other items were a hit as usual.

Excellent service, very busy and a bit of a wait but the manager let me know this upfront. Food tasted great and was piping hot.

Food ordered at 7pm arrived 10.40pm 3 hrs 40 mins 🤔 did phone up but customer service wasn't great if you know what I mean

Shocking service couldn’t get through on the phone and app wasn’t working then when finally got to order was accused of trying to steal by an employee who’s hands were that dirty he looked like he’d been working in a garage.

I have tried on numerous occasions to call Pizza Hut Ilkeston to order food and no answer so decided to drive up there walked in the phone is ringing people just looking at it n don’t answer actually told the girl when she came to take our order that I was the person calling the phone she looked gob smacked!! Decided again to call last night 4 times again no answer it was my little boys birthday and this was ment to be his birthday meal don’t understand why they never answer the phone it’s just ignored unbelievable customer service!!