Pizza Hut in Harrogate

Delivered 1hr late, food was luke warm & sealed labels had all lifted so unknown if food had been tempered with. Driver did ring when he arrived, this was the only positive

Do not order from here your lied to about deliveries waited nearly 2 hours for it never to arrive. Staff lied on the phone when I called now I have to wait 24 hours for a refund never again.

Very prompt and efficient service. The delivery guy couldn’t have been nicer. We ordered 2 of the large vegetarian pizzas with garlic bread and chips for 5 of us. There wasn’t a crumb left! Perfect amount and delicious food. We will definitely order again. Thank you.

Food arrived late freezing cold and hard

Really great service lovely staff highly recommend

was just not nice, soggy chips and pizza was pretty poor in terms of the base/sauce and the topping was quite undercooked. Hands down the worst pizza I have had in years, better off at Aldi.

Not the best domino's shady with the toppings.. Better off going to Asda or morrisons for freshly made pizza get more for your money..

I always get pizza from here, they are the best in town. One of best spicy pizza. Davinder served us today based on what we customised. Me and my friends got a vegetarian pizza, spicy and hot. Davinder suggested the best on the vegetarian one and we loved the taste. Pizza was yummy thank you.

Very good Customer Service Pizza lover Especially Davinder very good kind person

Great pizza and really friendly service as always :)

Exceptional tasting food, really speedy service, very friendly staff! Highly recommend 😊

Great pizza, highly recommended

The delivery was over an hour after set delivery time called the store on a few occassions. The food wasnt warm when arrived so wasnt consumed.

absolutely shocking service.pizza was cold when arrived, driver pretended he had tried to deliver when we have security cameras. Rang and pretended they couldn't hear us. we regularly use just eat and probably won't bother again

I ordered my delivery at 20:17 and didn’t receive it until 21:55 it was absolutely freezing and unfortunately my sides were soggy and flat cold definitely won’t be ordering again first and last time

the customer service is excellent, very kind and friendly from the young lady on the counter

Amazing pizzas, always fresh and tasty and super friendly service too!

Staff remembered us and are always polite and friendly. They’re also great with delivery, I’m yet to get food that is a let down.

Great service. Lovely staff. Ivy was super helpful and friendly.

We had a delivery last night by Abdullah, quick delivery time and delicious food!

Davinder was brilliant. Explained the offers well and guided me. Honest as i would have spent exceptionally more however he explained the offers and what i wanted matched with the offer so instead of paying for the single items i got it all as a deal. Top man and must he recognised for his efforts.

Davinder was brilliant. Explained the offers well and guided me. Honest as i would have spent exceptionally more however he explained the offers and what i wanted matched with the offer so instead of paying for the single items i got it all as a deal. Top man and must he recognised for his efforts.

came late, cold and missing items

Great experience, Never disappointed staff is always nice. Recommended💯

Great experience, Never disappointed staff is always nice. Recommended💯

Over 1.45 hrs wait for delivery when just eat showed 1 hr , rang twice to find out how long it would be 1st time assured in10 mins , 2nd time 20 minutes after that shop hung up on complaint call

a little late but that's to be expected since I had a lot of food, other than that pretty good service

Friendly staff, good customer service

Great tasting pizza friendly staff

Brilliant place to go for your food. I generally get on really well with the staff, they’re nice, provide nice hot meals and pleasantries every time.

The guy who served us couldn't have been nicer!

Great service and great people. Would recommend

the tracking was wrong and said it had been delivered when it hadn't!

My son has coeliac disease and has a gluten free pizza from here every week. Never had any issues with cross contamination and the guys are always really happy to meet his specific requirements!

Bit of a long wait but worth it when it arrived

the time is now nearly midnight and I ordered my pizza at about 10.15. It has not arrived. I want my money back please 😡 please let me know what is going on.

Over a hour late delivering, wrong order delivered, but that fed up waiting just ate it, wasn’t that good, never order there again

The bottle of Coke was missing. The driver did offer to go get it and return but I felt bad so declined!

Two hours and 15 minutes and we’ve given up. No answer from the restaurant. Took the money and nothing. Shocking from Pizza Hut. Will never use them again.

pleasantly surprised - we ordered 2 large pizzas using the current 50% off promotion, and both arrived in just 21 minutes despite the ETA being 30-40 minutes... pizzas were very hot and delicious with very generously and well spread toppings, including the extras we paid for... overall very happy with the food and the service :)

Always friendly service and good pizzas enjoyed by all. Thank you 🙏

I ordered the meal deal and again things were missing. This time to Fanta which when I questioned the driver had confirmed he had forgotten to collect this with my order

Amazing food!! Very friendly staff. Especially cheesy garlic bread was delicious. Highly recommended.

Haven't received my food and the app is saying it has been delivered

Delicious and kept the kids happy

Upon coming into the store I was greeted by such polite and patient members of staff, when I explained I had a massive order they done everything in their power to accomadate and help me out. Working with me to build the perfect order they made it in such a quick turn around. Probably the best customer service and tasting pizza I've had from this pizza chain. Will deffinatly use again especially for a large company function. Thank you Harrogate Pizza Hut for top quality food and customer service.

Excellent customer service. As always tasty, hot and fresh food. I got my food on expected time. Thanks for great experience.

I have ordered many times for home delivery and it's usually a large order. Today I ordered three large pizza's and seven sides. The order was correct, delivered in good time and was hot. It's always a bonus when you get free food with you rewards. My favourite pizza place by far.

Very good veggie sizzler by Ahmed he told me leave a review and really good customer service

I ordered 15 pizzas and they all were delicious and well cooked and staff was very kind especially the store manager davinder singh and also the driver was very friendly.

Never turned up and said it has

Food has not been delivered when it says it is !!! Refund

Got our order wrong. Called to inform, the person on the phone told me to call back so they could see what order it was, when I did they wouldn’t answer. I kept trying but they wouldn’t answer. Very frustrating.

The food tasted really good, however the order was missing the drink and one of the dips.

Took 1 hour 30 to arrive and then arrives incorrect! Tasted bad and cold and hard garlic bread. Not ordering again!

Took 2.5 from ordering to been delivered. No updates and nobody answered the phone. Will not order again

Had delivery, they didn't deliver 2 items, putting a child out of having their meal! Delivery took ages, some of the food was hard as if it hadn't been cooked properly through and when I tried to call directly I was on hold for 40 mins! I ended up hanging up!

I got told on the app it would be with me by 21:00 but it came at 21:30. And the food was a tad cold

The pizza box was badly bashed and our garlic dip was missing. The food was still good though

Missed off extras, I called but no delivery driver return as promised Garlic bread utterly horrible- take it off the menu!

Food was over an hour later than original delivery time and when it arrived it was cold! Not the best when it cost over £40.

The medium pizza came wrong tried to phone the shop and they wasn't willing to do anything, ended up having to pay for another medium pizza.

good where really cold and they delivered it too the wrong place

Where's my food. Nothing has arrived

Delivery was 2 hours later than original time. Arrived an hour after the updated delivery time-I had to go out and get my kids an alternative meal as I didn’t think it would arrive. If ETA had been updated I wouldn’t have assumed it wasn’t coming. Requested money back as compensation but denied by restaurant.

Dreadful. Where is my order? 60 minutes and counting. No communication at all and can’t get hold of Pizza Hut

Cancelled the order as the time kept changing and the last time I looked no driver assigned cancelled and I never got my money back

Didn’t turn up but just eat happily took the money for it

It took over 2 hours from ordering to delivery

Late again! When request for some money back, request refused. Driver stuck in heavy traffic apparently. At 8pm on a Sunday evening? I have just driven the route and no traffic at all. Won't use again, expensive and poor service.

WHERE IS MY ORDER, I DID NOT RECEIVE ANYTHING, WHAT IS THIS, THIS IS A JOKE!!!!!!

Pizza box was open and battered. Didn’t receive me garlic bread or bbq sauce. Rang to request it arrived an hour later stone cold! Avoid!!

I haven’t received my order but it is saying ‘enjoy your food’ I am calling the restaurant and they are not answering. I have waited a ridiculous amount of time, I have not long finished work and I haven’t got enough money to order from somewhere else

The order was 35 minutes late due to an issue with the oven at the restaurant. No update was provided and I had to call them to find out what was going on.

I have waited over 3 hours for our pizzas to turn up. What would you like to do about it Pizza hut and just eat? I have given delivery time 1 star as there wasn't a minus 5..

If you have set aside a couple of hours prior to when you want to actually get your food, then Pizza Hut Harrogate has you covered. When I rang to check the order (30 minutes after the 30 minute delivery window) I was told “it’s just coming out the oven now”. The pizza turned up a full hour after that, so not only was it late, I was lied to. No apologies, just “we have no drivers”

Said we hadn’t placed an order, then once shown email confirmation & online banking said they had. Said to come back in 10 minutes, we did then had to wait another 15 minutes. Bad attitude from staff, no care or anything!

Organised pizzas for a children’s event. Sal and the team at Pizza Hut delivered a first class pizzas and service. Thanks

Delicious pizzas and fabulous service from Sal. Highly recommend.

Pizza Hut catered for a number of children’s events for our group, and the kids loved it. Sal was very accommodating and professional- would highly recommend!

Absolutely delicious pizza. Always piping hot and the most polite team. Can't recommend enough!

Great delivery service! We organised pizzas for our children for a recurrent event over 3 weekends. Sal and the rest of the team were super helpful and friendly. They made our children days really special. Kids loved it! Highly recommend.

Rude threatening delivery service, on one occasion left pizza outside on pavement, refused delivery on another, and still tried to keep the payment. Recently delivered pizza in smashed box which had been opened by the driver, looked and tasted like it had been dropped on the floor. Disgusting and untrustworthy.

Late and cold, I had to phone to find out where it was.

Fantastic pizza every time. The best in Harrogate

Drivers delivering multiple packages at a time hence the food was late.

Fantastic service from a classic "name"....

Customer service is perfect however food is inconsistent and certainly is not worth the price. Sit in restaurants charge less for much higher quality produce.

Wow came quick piping hot five star

Really speedy delivery. Arrived nice and hot. Thanks Pizza Hut!!

Pizza came squished, all toppings stuck to the top of the box, was as if the driver had been sat on it! Garlic bread soggy, Ordered Pepsi max cherry but got plain Pepsi max.

I tried ringing Pizza Hut and eventually got though they hung up on me? Pizza was cold and late and expensive paid £24? We where starving and ate it but would have been better hot or warm? Driver apologised saying very busy

Dont offer a time slot if you cant meet it. Had deliveries over half an hour late on multiple occasions. Hit or miss with the actual food as well, sometimes really good, other times very poor. Only reason we're still customers is due to dominos not delivering anymore.

Pizza was not nice . Not enough topping . Veggie sizzler was not up to standard accustomed to

Pizza was ice cold. Inedible, had to throw it away. Expect a full refund.

I didn’t receive any ice cream and no apology was given when I questioned this

Waited 1 hr : 30 mins for delivery and pizza cold.

Pizza was overcooked and cold when it arrived.

I never received my food. I received a notification to say my food was en route at 19.12pm. I called the restaurant half an hour later, and they informed the food would be another 30-40 minutes. I want to cancel my order but do not seem to have the option either via the restaurant or via the app. I expect a full refund.

Delivery time said 19.50 - 20.20. Rang restaurant and was immediately cut off. Turned up cold at 21.20.