Based on 911 opinions finded in 3 websites
Based on 911 opinions finded in 3 websites
Nº 239 in 334 in Wyre Forest
Nº 6 of 14 Pizza & Pasta in Wyre Forest
Opinions
I will not be using this Pizza Hut again we arrived at 2 went to ask for a table and got greeted by the most miserable girl with an attitude problem we were told we would have to wait to get to our table that we had booked as they hadn’t cleared it yet and looking through the door there was more then 10 tables that hadn’t been cleared stacked with plates and dirty cups and bowls we then had to wait half hour while they pissed about doing nothing to get to our table we then tried to order our food on the app which just kept buffering and wouldn’t let us order to then get the same grumpy girl to come over to us and take it for us in a huff then took her 20 minute to get glasses and at this point it’s 2:45 and the buffet ends at 3 not complaining about the food that was ok but the ice cream station was disgusting there were no bowls as they were all dirty on tables we had to eat our ice cream with forks because all the spoons where dirty on tables from the time we sat down at 2:30 to when we left at 3:30 not a single table was cleared or wiped very disappointing the salad bar didn’t look fresh or like it had been topped up or refreshed for hours we will not be returning
Jazzy N . 2025-04-18
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Nice and quiet on a Sunday, great offer with the free kids buffet, service was attentive and friendly from Lewis and Melissa, food was piping hot and really good quality
Daniel Hiorns . 2025-04-13
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Really good experience. Chloe was brilliant., even when I spilled drink over the floor. Food was very good and everywhere was real clean.
jane preece . 2025-04-12
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Nice friendly staff, especially Lewis and Melissa. Good pizza too.
Matt Stevens . 2025-04-10
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Had a great lunch today whilst meeting a friend, good deals and brilliant Service, Especially from Lewis and Kirstie 😊
Elliott Browne . 2025-04-09
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Had a lovely gentleman called Jake serving myself and my family and he was so helpful. He always had a happy smile and couldn’t do enough. Recommend the restaurant but the car park was far too expensive and if you try to visit after 4.30 to have to pay a flat rate of £7. Great restaurant but terrible parking
Imaan Gould . 2025-04-08
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Food was very good service was great aswell it was a bit quiet
Lucy Frost . 2025-04-06
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Lewis was a great host , thank you for the good food!
viswajith subramanian . 2025-04-06
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The service was amazing. We had the buffet and it was great value for money. Lewis and Chloe made the whole experience better with excellent customer service skills. I would recommend a trip to Pizza Hut when you are next in Kidderminster.
Carl Day . 2025-04-06
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Lovely little Pizza Hut, staff are a credit to the company! We were welcomed by Lewis and served by Kirstie. Both were very accommodating, there was plenty of choice and the food was refreshed regularly. Lewis even put request in for a veggie pizza when we weren't keen on the available option. We love coming here and usually pay impromptu visits the service and friendliness of staff is lovely.
TSF-T . 2025-04-06
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First time at this branch. Nicest one ever been in. Inside was spotless, salad bar really well stocked considering it was busy and really clean and tidy. Staff very pleasant and polite. Ordered and served speedily and the pizza really nice. Special thanks to Chloe who was very polite and made us very welcome.
Mark Orchard . 2025-04-05
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Hade a very good time in there and the guy Leuis Chloe was a fantastic person Very helpful
Am Ir . 2025-04-03
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Lewis and Chloe was very helpful and polite 👍 excellent experience
Ibrar Banaras . 2025-04-03
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It’s a very friendly place and they are always very helpful
Emma Little . 2025-04-03
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Thanks to Lewis and Chloe for the great service today :)
josh edwards . 2025-04-03
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Lovely staff, especially Jake and Kirstie! I managed to mess up the order on my phone and nothing was to much trouble to help me rectify what I had done wrong! The food was lovely and restaurant very clean! Thankyou!! Xx
Jaydine Storrar (Jay) . 2025-04-02
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I've been here a few times. Always clean and tidy. Staff are always friendly and helpful 🙂
Melissa Doe . 2025-04-01
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Great service from Lewis and Hayley. Thank you!
Darren Crumbleholme . 2025-04-01
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Was a lovely evening out, our server Lewis was very helpful and great with our young kiddo 😀
Sophie Donnell . 2025-04-01
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Stopped in for the first time in years whilst shopping today. We both opted for the buffet meal. Pleasantly surprised to find a very good selection of both pizza slices and salad available. The pizza was freshly cooked and piping hot, and the salad crisp and fresh. Plenty of sauces to accompany the salad. I had the blue cheese sauce and it was super. The waitress was very friendly and helpful and the prices very good. All you can eat for under £9.00 total no brainer.
Phil Wright . 2025-03-26
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Amazing staff that keep us coming back. Kelly, Mia and Emma are so friendly and helpful. 5*
Marsella . 2025-03-25
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Such a shame this place is going down hill. Staff need to be more attentive and alert. Been before and they seem to always mess up the order, from the wrong base or sauce to the toppings. Very over priced, £18.49 for a small 9inch pizza! The world’s most awful flat bread for it to come out burnt at the bottom for nearly £14! Messy ice cream area, salad doesn’t look fresh, cucumber slices the size of a brick! Messy salad sauce pots and spoons on the salad bar. Just poor service really. Shame.
Mary Bytheway . 2025-03-23
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Superbly looked after by Emma and Kelly! Many thanks.
Roy Carthey . 2025-03-18
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We visited 18th of March 2025 and Emma and Kelly were brilliant they were very kind and welcoming. Me and my friend had a wonderful experience
Freddie Bradburn-Royce . 2025-03-18
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Emma and Kelly are always friendly and helpful it's a great atmosphere and fab customer service would highly recommend Kidderminster pizzahut
Sarah Bowell . 2025-03-18
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Perfect. Not visited Pizza Hut for a long time. Buffet lunch was great. Wonderful salad bar.
Jon Rimmer . 2025-03-13
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Thanks Jake and Hayley. Perfect service.
Matthew Rose . 2025-03-13
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Amazing customer service from Kelly and Jake , food was great , and atmosphere very welcoming
Jermaine Taffe . 2025-03-12
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Best service from Jake and Kelly today, both absolutely fantastic with my son making him laugh and checking in our meals
Lauren Kelly . 2025-03-12
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Amazing food, service was impecable 5 stars all around
Carolina Soares . 2025-03-12
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Jake was a wonderful person we enjoyed the meal and hospitality Thanks
Yeibio Gebresslassie . 2025-03-12
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Lovely service by Jake and Kelly
Jason Millett . 2025-03-12
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Fantastic service today from Jake and Kelly, the buffet was topped up regularly with great tasting pizzas. Lots of choice available. Will definitely be back. Lovely to see the place so busy
Rachael Hodgetts . 2025-03-12
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Food was good quality and there was excellent service, would recommend!
Ethan Hodgetts . 2025-03-12
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Friendly staff and tasty food. We always get looked after by Kelly when we visit and the manager Jake was very enthusiastic as well
Philip Powell . 2025-03-12
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Jake was so friendly, welcoming and helpful. He is a credit to pizza hut. Really good food would recommend
Tom Sheppard . 2025-03-11
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Jake was really kind and I got a perfect experience.
YERAI ROQUE . 2025-03-11
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Went in for lunchtime buffet at 1.50pm. Was told they have to make fresh pizzas as ones there had been out to long. That was fine. Were happy to wait so got some salad and drinks whilst waiting. The "fresh" pizzas came out. All very undercooked!! And extremely greasy and doughy. Tried a piece of each one but all the same. Soggy underneath as not cooked enough. And top was doughy. Pasta was overcooked though. Since being home my stomach is in knots and feel sick. Not too impressed. Think its also a cheek when you order on app that it asks if you want to leave a tip too when you consider that all the staff do is show you to the table and brings you a glass. They dont take an order from you as you order on the app !! Wont be coming again. Feel really ill now
Michelle Rushton . 2025-03-10
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1 hour late . Freezing pizza . £40 for cold trash . Might aswell of bought a few frozen ones for £1 each , would of tasted the same.
Ross . 2025-02-28
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Everything is amazing from the minute you walk in to the minute you walk out. Food was delicious, except for the chips which weren't cooked enough. The atmosphere was lively, but not too loud. The best part was the staff, they were on point at all times, they were quick to respond. However the only downside was the wait for the desserts, this was not a big issue at all. To top the whole night off, they gave us a 25% off our food due to the wait and the chips. Amazing staff, brilliant food. Definitely recommend for a night out, would 100% be returning in the future.
Joshua Ballinger . 2025-02-21
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Ordering during rush hour may have been a mistake. Although it arrived on time the food was barely warm. Would have expected more for the price. Glad we got a first order discount.
A . 2025-02-21
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My family have been to this Pizza Hut a few times and always have an enjoyable meal together. The waitress KellyP is so friendly and welcoming and everyone likes her so much. The only thing to make it perfect, would be a few different pizzas to choose from, and maybe different crusts to try. Thank you.
Annette Grigg . 2025-02-06
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Super food Pizza was beautiful venue very clean and staff were lovely our Waitress Kelly was very good with our Granddaughter 10/10
Mark Powell . 2025-02-03
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On time. Would be helpful if you could customise the toppings online
Maria . 2025-01-30
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Decided to have Pizza Hut today with my son. Mia was very helpful, nothing was too much trouble for her. Great staff great communication skills.
Laura Keane . 2025-01-28
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Stayed at the Premier Inn which is situated across the other side of the car park and as we got back late ordered a couple of Pizzas to takeaway. Not been to Pizza hut for years and was pleasantly surprised. What we purchased meant we could select our own salad like the Harvester. Plenty of salad items, pasta, potato salad and salad dressings. Pizzas we got were excellent. Service was also good.
Simon Jones . 2025-01-26
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We visited on Tuesday 21st January with our 3 year old Grandson. Kelly and Mia were just brilliant. Service was exceptional and all with a smile. Chatty and friendly, just what you want, I personally like this kind of interaction with staff members, makes it much more relaxed. They couldn't do enough for us. Our Grandson is not much of an eater but he enjoyed all of what he did eat, and he told us he wants to go back 😉. For sure, we certainly will return. Wonderful food and all fresh and staff are amazing. We'll done
Jacqui . 2025-01-22
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Just got a takeaway order to find the pizza undercooked and not even cut into slices, seriously who doesn't cut a pizza before sending it? This is now the 2 pizza hut I've eaten at at 2 different locations and the food standards has been shocking, what is happening to pizza hut, It used to be a great place to eat at!
Wendy Spruce . 2025-01-16
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Friendly and helpful staff. Lunch time buffet is as good as any pizza hut. Clean and comfortable premises
Tom Amos . 2025-01-09
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It's the best pizza l've ever had, shout out to neo lock for being a good chef
Jude Bowen . 2025-01-05
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We visited Pizza Hut at Weavers Wharf in Kidderminster on December 10th for my daughter’s second birthday, and I can't praise the staff enough! My daughter was having a tough time with her teeth, which made her a bit difficult, but the team went above and beyond to make her feel special. They set up our booth with all the birthday decorations and really went out of their way to cheer her up. They even helped my husband find the nearest place to get some Calpol. The food was delicious, and the service was exceptional. They took extra care with my husband’s dairy allergy, ensuring that his meal was completely safe. Nothing was too much trouble for the staff, and their attentiveness really made our experience memorable. It’s clear that they take pride in their work and are a real credit to the brand. We can't wait to return – thank you to the amazing team for making our visit so special!
Passenger18967593649 . 2024-12-19
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Over 20 of us, all catered for very efficiently, by friendly staff. Plenty of food
martin potter . 2024-12-17
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Staff are always lovely and helpful here 🥰 very clean and staff are so friendly
Lainey . 2024-12-11
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Always have amazing food either in the restaurant or as a takeaway. The staff are always friendly and go above and beyond to make sure your visit is perfect. Will always be our favourite place to eat. Extremely good with smaller children too! Highly recommend 😊
Jennifer Bayliss . 2024-12-02
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We have takeaway pizzas regularly and sometimes eat in. The staff are always friendly and helpful
Adrian Bayliss . 2024-12-02
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Our family frequents here multiple times a year and have been doing so the last 4 or so years. Usually we go for the buffet which is always a hit. As we are vegetarians we are always worried about the options when going out to eat but we know this Pizza Hut always has ample choice on the buffet for us. They have the usual Margherita plus one or two other vegetarian options such as vegetables, spicy vegetables, caramelised onion, goats cheese or our favourite the spicy goats cheese. Server Kelly is an asset to their team always friendly, helpful and accommodating.
PurpleRoses . 2024-11-25
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I visited the restaurant last Thursday with my grandmother, mum and 2-year-old daughter, and we had a wonderful experience. Our waitress, Kelly, was extremely kind and went above and beyond to make sure we had everything we needed, especially when it came to my toddler. The buffet was everything we'd hoped - and at £8.99 we couldn't complain! We shall definitely return. Many thanks!
Emily Preece . 2024-11-24
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We came here for lunch the food and service was excellent and the selection of 🍕 pizza on the buffet catered for everyone.will definitely be coming back. Thank you to Emma for looking after our every need,also the manager on duty that greeted us warmly and was also very friendly 😍👍
Sue Butt . 2024-11-20
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Had a very tasty and freshly cooked/prepared lunch. We had unlimited salad bar and unlimited buffet. Service was excellent, thanks to our server Kelly 😊
Kathy Darley . 2024-11-19
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Ordered two pizzas stated as being 14 inches on just eat . As a sharing meal . Received two shapes that just about were 10 inches on the wider side
nigel santimano . 2024-11-09
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Pizza is like eating crisps with so much crums it like some sort of weird dough they are using now powdery. Toilets really need sorting out the toilet paper won’t even pull out, hand soap not even working and worst of all toilets don’t even flush, quite disgusting for such a big branded company awful. Service from staff amazing cannot fault the staff but the things mentioned is not in there control. Awful. Pizza hut is a place we often visit and kids love it, but this place it really going down hill, no wonder we don’t have one in Wolverhampton anymore which we can dine in.
Malika Kh . 2024-11-04
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Excellent food being delivered Great service and got serve very quickly to the table as the restaurant Was very quiet Food was served very hot and enjoyable to eat and was very tasty and fresh to eat We took our desert home as take away and the lady who was serving us during our stay was excellent with politeness and welcomming Highly recommended
Maria Hancox-Goddard . 2024-11-03
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Used to go to the pizza buffet (not been for over a decade) and always thought it was a quantity over quality type deal. We usually order from other pizza takeaways for the family but thought I'd give pizza hut a try this week thinking there'd be more careful and quality over their buffet pizzas. Had a deal price or I wouldn't have ordered as one large pizza apparently costs £32. Surely nobody ever pays that price? I was so disappointed upon open the box. Firstly just how small it was for a large pizza, but ok how does it taste. If it was a 10" pizza the topping were all inside the inside 5" maybe less. With each slice your first 2 bits including topping (hardly any cheese at all). Just felt like dry bread with some pork, pineapple and jalapeño chunks on. Could not taste the BBQ base sauce at all. Just dry bread with chunks on. When you pick uo the slice all the topping fall off as there was no base or sauce to hold them in place. In all truth I don't think I would pay £5 for it. Seems one of those places that would be better for you to keep your money and they keep their toppings
S Amies . 2024-11-01
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Poor quantity of food for the price
Daniel . 2024-10-29
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Great food which was ready quickly
Ian . 2024-10-22
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Great place for a family treat at a very good price.
Colin Hubbard . 2024-10-19
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Staff were friendly, restaurant was clean, pizzas were hot. Bit pricey.
Carl . 2024-10-19
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Ordered online and food was ready on time. Quick and easy collection.
Kesh Bard . 2024-10-15
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One of the worst pizza I've had for a long time
Paul Siddons . 2024-09-22
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Awful. Ordered a thin pizza got a brick. No flavour , and the dish had layers of burnt dough from previous pizzas. A lot of the salad trays were empty so little choice. Had to ask to get the toilets cleaned as they were disgusting. Expensive for a chunk of flavourless bread .
Pamela Rogers . 2024-09-03
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Staff so friendly. Nothing was too much trouble
Kelly Heathcote . 2024-08-16
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The service and staff were very helpful and friendly, a credit to the company. Very polite, the restraunt was very clean, and the staff kept the tables cleared. Nice experience.
Regina Potter . 2024-08-12
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I have not received my order I’m not happy
Stacie . 2024-08-11
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Pizza was squashed and smaller than expected. Wrong crust and the toppings tasted weird
Emil . 2024-08-06
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Very pleasant evening, staff were really nice... one server had a good chat to my daughter bout her crocs. Pizzas were quite oily, I did order the Nduja but was swimming in oil and pizza base was soggy
Mark Behan . 2024-07-28
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There are not many pizza huts left but the food here was superb. I had a chicken pizza with jalapenos on, it was the tastiest pizza ive ever had (with thin italian crust). Salad nice and fresh, with cherry tomatos not tomato slices like some (slices dont stay nice for long).
Matthew Hann . 2024-07-05
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Ease of ordering, good selection on salad bar....the whole place was clean enough, nothing dirty left on the tables..... Not enough veggie option pizzas available for the buffet.though ......that was the only downfall
David Williams . 2024-07-04
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Food wasn’t to our expectations but I’m leaving this review to praise the manager Mia who was very understanding with excellent customer service skills! Thank you Mia.
Laura “Swim” West midlands . 2024-06-30
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Haven't visited in years. The pizzas are so small and so very expensive. Can't imagine I'll ever visit again. The service was great and efficient. However £45 for two soft drinks and two small pizzas is just too much.
Ian Little . 2024-06-28
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As a single mom, buying a pizza takeaway is a luxury. As a treat I bought my son just a plain margarita deep Pan. When I got it home and opened the box I could not believe how small it was. For £13.49p, it was about as big as a small side plate. Took my son about 4 bites to eat it. Really disappointed as we've had them in the past and it's never been as small as it was last night. The staff are lovely but I wouldn't go back.
Mrs Joyce . 2024-06-26
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I have not been to Pizza Hut for a while. Staff were friendly and didn't have to use my phone to order from the app. I didn't like that. The food didn't take long to arrive 👍
Paul Galloway . 2024-06-25
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Great lunchtime deal..unlimited salad, unlimited drink and a pizza for £14.99. Food was lovely service was brilliant, Amy was amazing! Place was spotlessly clean and plenty of comfy seating. Highly recommended!
Helen Crompton . 2024-06-25
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After a hectic day, all I fancied was a pizza. With having difficulties with ordering online, Kelly was happy to help me get me order right and was very friendly answering my questions- thank you so much. The pizza was well needed and well enjoyed!
Hollie-Rio M . 2024-06-18
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I have not been to pizza hut in a while. And I don't think I will return soon. Service seems to have been replaced with app/online ording. Felt more like an overpriced trip to McDonald's. The salad bar and food was good but I believe good table service makes it a more enjoyable experience when eating out.
Michael Grosvenor . 2024-06-15
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Really nice pizza and was hot. Always had nice pizza from here but used to find Pizza Hut expensive compared to others. However, others seems to have increased their prices so there isn’t much price difference.
Nick . 2024-06-13
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Can't fault..we had the £14.99 deal, didn't realise how big an individual is! Pizza was hot and very tasty, they've dwindled the salad selection down but still an adequate choice. Nice airy restaurant with comfy seating. The service was outstanding..My young grandson was ill and Mia was amazing..she's really worth her weight in gold to the place. Hadn't been to this pizza hut before but would definitely return.. Thank you so much Mia!
Helen C . 2024-06-10
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The staff were very friendly and the food was very nice, I enjoy the refillable drinks option. The prices are quite expensive for a simple family pizza place.
Megan Fern . 2024-06-08
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Fantastic service, quick order and collection, delicious food!
Josh . 2024-06-05
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After visiting Safari Park we went to this Pizza Hut. Staff were friendly and very welcoming, not to mention helpful. Ordered food arrived in good time and overall experience was nice.
Chet Sharma . 2024-05-12
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Lovely understanding staff. Thank you for helping me when I messed up my pizza, felt awful but the staff are wonderful. And the food is even better
Rebecca C . 2024-05-06
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Really friendly team, every person we spoke gave the impression they were genuinely happy to interact and look after us. Had one of the oilest pepperoni pizzas ever though so couldnt eat much, but what I did eat was nice enough. Bizarre they supposedly stopped doing garlic and herb dip, so eating a pizza with just plain mayo felt odd. The place is quite echoey, so the kids birthday party in the corner feels exceptionally noisy even though the kids were well behaved and just being kids. Other than slightly cornering an area off, an improvement would be wall mount acoustic panels, ceiling tiles etc. An easier win though would be to label the sauces around the salad bar, because you don't know what you're getting into which isn't for everyone. I still prefer the competition for Pizza, but at least you can eat in somewhat comfortably here and the pizza buffet is generally really good - the pasta is actually amazing!
Nick . 2024-05-05
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Lovely service for our daughter's birthday.
Sarah Billett . 2024-04-29
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I love coming here for the buffet on a weekday, which good value for money and the staff always very friendly and attentive!
Dulcie W . 2024-04-24
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We really enjoyed how as soon as we arrived we were noticed and seated as soon as possible and asked how we were with the ordering through QR codes for us we were fine with it but it was nice to know the help was there if needed
keely jayne . 2024-04-14
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Arrived cold and looked undercooked
jessica . 2024-04-12
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I told em no mushrooms but they still put them on
Gurvinder . 2024-04-07
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Such a fantastic service, Emma really goes above and beyond for her customers, great food, great service, such a welcoming atmosphere 😁
L B . 2024-03-30
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Pizza was all over the place in the box it was a mess and cold, not happy at all waste of money
George . 2024-03-14
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Attentive friendly staff,food came as quickly as it could. One of the better Pizza huts I've been to.
Darren Harley . 2024-02-27
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Booked 2 tables for my daughter's birthday (actually ended up using three as extra people came) and the staff were fantastic as we tried to contain the chaos that was 9 children under 9... We were not aware that one of the children didn't like pizza, pasta with sauce or salad until we took them up to the buffet, but the manager was great and provided me with a menu and got his food ordered rushed through. Fantastic, friendly and helpful staff, thank you all so much.
Amy Hyde-Fynn . 2024-02-22
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