Pizza Hut in Plymouth

We had an excellent meal and were served by excellent staff. Very courteous and kind, with very good pizzas. Typical Pizza Hut menu and options.

Awful place. Went a few times. Left and forgotten at the table. On another occasion I said to the waitress I want to use this deal. She looked at it and said ok. I then ordered. When the bill came i presented my voucher to be told it can’t be used with what I ordered. An argument followed between me and the manager as I said “why did she let me order stuff that can’t be used with the voucher that I showed her, why didn’t she point this out to me” he wouldn’t budge. I wouldn’t budge. He threatened to call the cops. I said fine. I ain’t paying for this. In the end he backed down and rightly so. Went back after this and received even worse service. So beware they bare grudges so just shut up keep your head down and eat your food. Any hint of a problem and you will suffer. Also went for take away order and the girl took or tried to take names for COVID track and trace without even asking permission. Got attitude when we pulled her on it. All in all a terrible place. Not ever going back.

Mi esposa y yo somos clientes de EFECTIVO (dinero real) y tampoco damos nuestros datos de contacto en Takeaways. Pizza Hut debe cambiar su política si alguna vez volvemos allí, lo cual es dudoso. KFC de al lado fue realmente excelente. Comí tres piezas de pollo y una pepsi y mi esposa comió una hamburguesa de pollo con papas fritas y una pepsi. Gracias Pizza Hut, ¡nos hiciste redescubrir KFC!

Yo misma soy mesera y dudo en dejar una mala crítica, pero el servicio que recibimos es el peor de mi vida. Nos informaron que el restaurante cierra en 45 minutos. No nos rechazaron, pero la mala actitud y las dudas del personal nos obligaron constantemente a irnos. Acabábamos de tener una pérdida en la familia y estábamos tratando de conseguir algo de comida rápida después para intentar aligerar un día difícil y ahora un día difícil se ha vuelto más difícil. Por favor, solucione el servicio al cliente. Consternado.

Me encanta el menú de almuerzo todo lo que pueda comer, pase hambre para aprovechar al máximo la comida disponible. Es una buena oportunidad para probarlo todo. Lo marqué como un 3, pero no había nada malo, era simplemente una comida estándar de Pizza Hut, no una comida de 5 *, eso es todo.

Have been here before and have never been disappointed. We were seated quickly and our order was taken swiftly. Drinks and starters came soon after. Lovely fresh salad bar. Pizzas were great. Server even asked if we were going to use the Individual meal deal offer for £14.99 which is a starter, individual pizza and a drink. Servers were happy enough. Will be back soon.

I have always received a professional welcome. The food has always been, hot and fresh really tasty. This family friendly restaurant is less than 10 minutes from my front door, thats walking speed.

Ordered today at 1621.it is now 1815 and still not received. The store have informed me its traffic but I can't fathom 2 hours. I will not be using them in future.

Visited Pizza Hut today on Tavistock Road , Plymouth....Not up to the usual Pizza Hut standard....we had the buffet....all the Pizzas were cold..were meant to be hot....not very good at all...very disappointing.

Long wait time for starter. Starter was fine. Pizza arrived and was smaller than expected. The menu said "pepperoni, pepperoni, pepperoni! lots of pepperoni!" but the was bearly two slices of pepperoni per pizza slice. Tasted fine. Drink fountain was out of both Pepsi Max and Max Cherry. Overall if you go there for anything other than the buffet you're making a mistake. I got the individual and paid £15, more than double for unlimited pizza/drinks. Severely understaffed. Unlikely to return.

pre ordered a table by phone as we had to travel a long way, as don't live in area. greeted by Carmenw lovely attitude and service, order taken prompt and offered Gluten free as requested. nice clean restaurant, fresh salad bar, free parking right outside door, great with disability. generally fair price if on meal deal, off this price of soft drinks OTT if you don't want to refill, if you do well not so bad. all in all great with children, as colouring given out, and they get to make their own ice cream with toppings ! and the lunch offer is great value as eat as much as from selection offered.

Went here for dinner with the kids when staying at the travelodge on snowy thursday. Greeted nicely by the young lady waitress who showed us to a big booth. Everything was good, the waitress, quick service, excellent food. My one bugbear about pizza hut is the price of a soft drink. The kids have a soft drink which ok, has free refill, but who can drink that much pop?? We certainly couldn't. So it makes a round of drinks for 2 adults and 3 children almost £14. ouch. £2.75 for a glass of lemonade is a rip off, please please change the policy on free refills - £2.75 for free refill drinks, and a seperate price for a single drink. Moan over.

We were told a table for 2 would be a 5/10 minute wait but half an hour later and 3 couples pushing in front of us we walked out. Really bad service.

Stayed at the nearby travelodge on the way to France the next morning. Great service and good food. Shared a large pizza with all you can eat salad buffet, perfect, just what we needed.

Great pizza but doesn't get 5 stars because they refused to give me a box to take my left over pizza home with me. Barbican leisure Park Pizza Hut provides you with a pizza box no issues

Visiting a nearby retail unit and decided to eat here. Bad decision. Whilst the staff were friendly, the food and salad ingredients lacked flavour and it was the worst pizza we had ever tasted. Witnessed someone pick up a plate from a stack, he decided it was not suitable for his food choice and put it back on the stack. His hands had been all over the plate. We will not be visiting a Pizza Hut again.

The restaurant was not busy. We had to wait a long time to order then a long time for our starters to arrive- that’s fine, it’s just one of those things that happen. When the pizzas came out one was really really dry and you couldn’t see the sauce. The young waitress asked if everything was okay, we said the pizza was very dry and she dismissed this saying it was because the pizza was a 3 cheeses and walked away. We wondered why bother asking if everything is okay if you are going to just dismiss the problem. We had paid extra to have the 3 cheese option.

Visited pizza hut at lunchtime today 12/02/18 thinking it could be quite busy as it's half term but what a surprise....very quiet .

Currently sat in the restaurant... there is only 3 other tables with people yet I've had to clear our table of 9 as the plates were sat here for ages waiting to be cleared. Here for a 10th birthday, they bought the cake out and we had to go and get our own plates! Won't be coming back and not even sure we will be paying.

Waiting for family member who had appointment at nearby hospital. Popped in for coffee. Changed it for a Salted Caramel milk shake, all I can say good choice. Talked into having a snack so went for onion rings and popcorn shrimp, another excellent choice.

We hadn't been out for a Pizza for quite some time, so we thought it was time we did. All three of us had different pizzas and we enjoyed the ones each of us had. Not too busy. Like the help your self salad bar, nice choice on offer.

Had a lovely pizza meal here last night...

We were staying in Plymouth after a long trip ahead of a further ferry journey. We decided to eat here as it was close to our accommodation. We were seated reasonably swiftly and our order was taken. Sadly, it was not repeated for confirmation by the waitress. She was inattentive and spent more time chatting with a friend than listening to her customers. The result was two items of the five we ordered were wrong. Thankfully, the manager resolved this satisfactorily but she was clearly overstretched being responsible for the running of the restaurant. She apologised and didn't charge us for the wrongly served items.

Stopped in one afternoon and had the lunchtime special,lovely fresh pizza, many varieties and a lovely crisp and fresh salad, to say that my wife and I left completely satiated is an understatement well worth a visit and the staff polite and helpful, will go again soon....

Bien por dónde empezar. Detenido en como estaba en la zona de negocios. Me saludó un chico buscando un poco destartalado. Pedí que sentado en un lugar tranquilo y me sentaron en el centro de la ajetreada zona posible. El lugar necesita una muy profunda...

Pizza muy bien, y el personal era simpático y amable, con un buen servicio, un salto después de un largo día ajetreado y pedimos pizza y comimos ensalada del buffet. Este Pizza Hut tenía buena relajado relajado. Recomendaría comer al fresco, ya que hay gran mesas afuera. Así que si quieres disfrutar del sol y tienen buena pizza y cerveza fría agradable. Disfruté de una mecedora, ya no hay necesidad de reservar, así que sin protestar, informal y fácil, a veces es el simple cosas que son las más divertidas.

Mi pareja y yo ir a Pizza Hut. Regularmente comer en una cabaña diferente pero decidimos probar este, ya que un cambio de escena. ¡Qué error! A la llegada nos dijeron que había que esperar 20 minutos por una mesa, así que esperamos. Todo parecía muy desorganizado. Cuando se siente que nos dieron nuestros menús y nos dijeron que estaría sirviendo nosotros hoy. Mirando el menú de bebidas, me di cuenta de que no tienen los cócteles disponibles como otras cabañas tienen. Entre nosotros, decidimos compartir una pizza. Nos sentamos a esperar que alguien tome nuestra orden cuando el original nos sentamos camarero que venía a tomar nuestro pedido. Mientras nuestra pizza estaba tuvimos algunos comida del bar de ensaladas (esta fue la mejor parte de la visita, aunque algunos elementos necesarios para ser igualadas). Nos sentamos cerca de la puerta y mientras espera lo que parecía una vida para nuestra pizza para llegar, fuimos testigos de muchas personas que llegan y ser rechazado o puesto en una lista de espera. Mirando alrededor, el restaurante no estaba lleno, sin embargo había muchas mesas sucias, que había sido la izquierda y no del contador. La mayoría de mesas permanecieron como este para la duración de nuestra visita. Cuando por fin llegó nuestra pizza no sabor fresco y nos quedamos muy decepcionados con la falta de ingredientes. Sólo comimos 3 / 4 de la pizza, ya que no era muy agradable. Sin duda no merece la £21. 05 que pagamos sólo por la pizza en sí. Fui a visitar el wc y los tres estaban sucias, bloqueada y el papel higiénico y el agua estaba todo el suelo. Personal necesidad de ver la limpieza de los baños. Yo decidí que no lo usamos, y regresamos a la mesa. Llegamos con la intención de tener postres pero elegimos contra esto. Mi pareja y yo nos sentamos allí caracterizados, queríamos irnos. Nadie había venido a clara nuestra mesa, así ambos nos levantamos y nos fuimos a la puerta a pagar. Este es sin duda el peor servicio que he recibido. El personal necesario para trabajar en sus habilidades de comunicación ya que estaban gritando después de cada trabajo y no otros juntos como un equipo. No era un ambiente agradable y que no volveremos. Servicio pobre y un desagradable visita.

Lovely friendly staff always fresh enjoyable food would highly recommend we had the buffet menu for £6.99 well worth the money and salad bar always nice and fresh staff always happy and friendly

I ordered a take away online, not knowing the area well was extremely pleased with the service offered by the member of staff on duty. Food hot and fresh.

Called in with my family, had a table booked and was looking forward to a nice pizza. they didn't have certain menu items in stock, had no alternatives so didn't start great. Service was slow considering it wasn't that busy for a Friday night.Appeared to be very short staffed.Won't be calling here again as this is the second time we've been left disappointed.

Very nice friendly staff...our little one dropped his pizza and they let him go to the buffet to pick some more. Buffet was running low as we were quite late but they didnt let that stop them cooking us some more fresh pizza. Thank you.

The day we visited in half term it was very busy and there was no pasta at all at the buffet counter.The pizzas were limited have had better choices in other Pizza Hut outlets.The staff however were very friendly.

i sometimes go to this pizza hut for the buffet offered. good choice of pizzas (by thte slice) with garlic bread, also two pastas. Great salad selections, which you can get refills of at no extra charge. Starters and desserts also available. I do find the music is often too loud for my liking, but I can ask them to turn it down a bit. choice of drinks too

Food was good, staff were friendly, Served quickly. Only issue was while we were sat waiting for the bill, took ages for the woman to come over to us

Went for lunch with the family as we're in the area and not been to this particular restaurant for some years. The ambience was lacking and everyone had their coats on, except for the two ladies running around serving. Service was ok, but clearing of table and dessert was slow due to it being busy.Toppings were sparse and my husbands pizza was very greasy, said it just tasted of grease and cheese... yum!Whilst it wasn't necessarily a bad meal I've had much better and felt cheated as I left in that it simply wasn't worth the calories :) !There are far better PH's not to far away, sorry.

We popped in here as we like freshly cooked pizzas and rarely manage to eat them. Mistake! The staff were friendly and service was good. Shame about the food. We had the worst flavoured pizzas ever, hardly any toppings on them and no real taste to them. The salad bar was half empty and I had to ask for dressings. The ones on the bar were empty and drying in crusts round the pots.Good job they serve a decent bottled beer - the only redeeming feature.

This is a great place to take the family, the staff are really helpful. The food is good and brought out quickly.

Not been to P H for ages and won't rush backHad a long wait for food and my expensive Pizza had only 4 Prawns on it and the kids cheese pizza was dried upBeer was expensive and for £85.00 for four adults and two kids under 3 this was an expensive experience

Its been years since I went to PH, I used to treat myself now and then and the salads were great. Husband, me and 6 nine year olds went as birthday treat. Staff were friendly and did their best but I felt sorry for them as they were working flat-out and looked to be on the edge of exhaustion, seemed to be not enough of them. It was sooooo noisy and bright, I remember when PHs were calm pleasant places to be. We waited 50minutes for our pizzas, by which time the kids had filled up with fizzy drink, bread sticks and nacho crisps from the salad bar. Our pulled pork pizza was a slimy greasy slab of some tasteless chewy cheese with an invisible sprinkling of what could have been pulled pork. The salads were also impressively tasteless affairs with dry or slimy options, and like the drinks station and ice cream factory it was all not very clean and tidy due to the "revisit the trough any time" concept which incites greedy and unhygenic behaviour from the kids. Will avoid like plague from now on.

Was busy, service was ok.we had set menu which wasn't really good value for money, my partner had a seafood pizza which was quite small considering the set menu price , 13.99 ! Or near that, we had garlic Bread to start , my pizza wasn't bad but my partners had 4 prawns yes 4 and when we complained they said that was standard, pretty poor really, all in all mine was ok, just don't fork out for seafood which was lacking seafood pizza !

Ambience of a service station at night. Very slow, waited a long time for our pizza. Food was luke warm. Came here several years ago, remember now why I haven't been back despite being local.

We have eating here many times in past and it's been ok but favour other pizza huts in this area. On this occasion we thought we would give this location another go to take the children out for a treat!! We made our order and got told that there were no mushrooms to go on my daughters pizza which was fine and she chose another topping. When the pizza arrived after waiting a considerable time It had red onions and not caramelised onion as stated!! When we asked the waitress she went off and came back to say they had none left so put red onion on!!!! My daughter only wanted this pizza for the caramelised onion and we were not informed!! She said the manager would take £5 off bill which I think was pretty poor but agreed to keep the peace!! So we then asked for a box to take the eight large pieces of pizza we had left between us home! She returned with a mini pizza box and when I pointed out that this was not big enough she then said 'trust me it will fit if you pile it up' who wants their pizza piles up and stuck together??? I asked for another box which did not go down well! Final let down when I ordered my sweet they had none of that either which was the final straw for me!! Won't be returning!!!! A family treat turned out to be pretty stressful and not enjoyable at all!!

Not very busy for 2pm lunch time. Initial impression was an establishment lacking enthusiasm and ambiance. Just one person serving and when shown to our initial table we were moved due to it still being dirty from debris of previous diners. Understaffed or staff not doing their jobs properly. We had lunchtime buffet. Some of the thin based pizzas were far too crispy having been left too long on hot plate. Salad bar was reasonably clean. I think it is a sign of the times that well established food chains are in such competition that they cut costs by cutting corners. This is a good example of my theory. It was average food with slow service.

Been here many time and normally very good but very disappointed todayFood came out quickly once we managed to place the order Service very very poor.....will think twice about coming here again

Visited with my 7 year daughter at approx 8pm. Was seated for ages before having to go and find someone to take our order. Order was taken and then we were told that the cold drinks were off due to the CO2 not working so squash only. 10 minutes later we were told that they had no pan pizzas for my daughter so thin crust only. The plates bought to the table had old tomato sauce all underneath them where they had been stacked and clearly not washed properly, when I asked for clean plates the waitress seemed to think it was quite amusing that the plates were dirty.Food was served and I had ordered the ribs, came with chips and onion rings. I literally had 8 undercooked chips. Ribs were served on a slate with paper underneath them so when you tried to cut your food it tore the paper and I was picking it off the ribs. The restaurant was far too hot and it was really uncomfortable. Again had to go and find someone to pay the bill. Overall a really poor experience.

we went to this Pizza hut on Saturday 23rd of July in the evening there were 7 of us in our family, the grand children asked to go because they were down from Scotland. We arrived and we all sat down, the best waiter ever came to take our order a very nice young man called Dan. Nothing was to much trouble, we were served a very small portion of chips when asked he said he would get us some more. After our Pizza the children went to the ice cream factory, my granddaughter asked Dan why there were no smarties, he went away and came back with a bowl of smarties for them. My granddaughter said Dan Rocks. This young man was really pleasent and was great to be served by him. Thank you Dan you maded our night.

We sat down and then although the restaurant was half empty, the waitress sat a group at the next table so one of us could not get out to go to the buffet. When we complained how thoughtless it was to sit the party next to us, the waitress only said that she was on her own so everyone had to sit 'together' to make life easier for her. When we spoke to the manager, she reiterated the words of the waitress. SO OBVIOUSLY PIZZA HUT AT TAVISTOCK ROAD PLYMOUTH IS RUN SOLEY FOR THE BENEFIT OF THE WAITRESS(ES) AND NOT THE PAYING PUBLIC. Oh and by the way the pasta was diabolical.

Went here for some food as staying in near by Very welcoming and friendly staff and very clean and tidy Didn't wait too long for food Pizza was nice Staff made a fuss of my son which he lapped up Worth a visit if your near by

My boys wanted pizza for tea and although we were already in Cornwall, we knew this place wasn't too far to travel to. We ordered take out. 2 large pizzas, 1 individual pizza, garlic bread, salad and a 2 ltr bottle of diet Pepsi for £30. As the restaurant for a quiet Sunday evening, the food was ready within 10 minutes and the server kindly carried it to the car for me. Super value, hot food, very happy boys!

Wasn't really looking forward to this visit but was restricted on options so we gave it ago.To my surprise this brand has really changed for the better since my last visit and exceeded my and my families expectations.No more kids running around, the salad bar wasn't destroyed and the menu seemed to more focused on delivery tasty, quality pizza and a few side orders but it doesn't have to be all French fries and soggy garlic bread.Staff friendly and helpful. Food took a while but I guess that's the a small price to pay if you expect freshly cooked food and the restaurant was busy.Thanks Pizza Hut we'll come more often

Staying near by but find pizza huts can be a bit hit or miss,,,,well this one was definitely a HIT,,,,clean,well presented,very pleasant staff .I think our waiter was called Greg he was polite,attentive but not ott, and full credit to the chefs best pizzas we've had.Will definitely visit again.

Close to where we were staying. Very friendly staff and an excellent pizza. Would certainly use again when in the area

It was my boys birthday and he chose Pizza hut, for a 11 year old the place is fine. I havnt had pizza for a while so i was expecting big things from a pizza place. Meat feast sounds great but as you see in the picture its rather underwhelming. The free sald bar sounds good but none of it looked very appetizing. The staff all looked tired and fed up and managed to always look busy when we wanted them.overall its a fast food place and fine for kids but i wouldn't choose to come here again.

Decided to treat ourselves to Pizza today. This Pizza Hut was fortunately located near B&Q so it seemed perfect. We were seated quickly by friendly helpful staff and were given a good amount of time to order and then our order was taken promptly. Nice to learn that our individual Pizza, that we were sharing also came with a salad bowl. There was no problem with us sharing our individual pizza and we were given extra plates to make sharing the pizza and salad bowl easier. It was no problem for them to make the pizza we wanted even though it wasn't on the menu and our after meal coffee was made quickly. It was no Costa, but it was still ok.The place was pretty busty and yet everyone was attended to efficiently. No one seemed to be left waiting at all.

Wife wanted to have lunch here so we go in & are shown to table but not asked if we want drinks like another table with a different server ?? Decide on buffet lunch, go get salad but NO salad cream!!! All other types of sauces but no basic salad cream. Go to get pizza ok choice not bad but had to hack at slices to get them as they weren't cut properly, 2 out of 3 slices were cold, all were rather doughy which put me off. Even the glasses for coke were dirty with marks on two of them. Overall NOT a great experience & won't be back.

What do you do when you are trying to entertain 2 under 7's (as they were then) during Easter? Well, foolishly we decided to go to Pizza Hut, along with half of Plymouth.The lunch time meal deal was relatively affordable, albeit the all you can self-service buffet bar became like a scramble for gold every time a freshly baked pizza was brought out.It is what it is, but I wouldn't rush back to The Hut!

very good food and service, its years since I had visited a pizza hut, this pizza hut excelled in standards - quality and service

The service was good and food was average. But the toilet facilities where of an extremely low standard we even mentioned to the staff but when we used the toilet again later they where still dirty and not up to standards.

We ate here before going in for the fireworks. Our waitress was very nice and nothing was too much trouble. My pizza did come with the wrong base but it was still nice and wasn't too bothered. Kids loved the refills of drinks options and making ice creams!

What you expect is what you get. The world over the environment is the same - noisy and bustling and a bit of a bun fight. But you know you will get a good Pizza and all you can eat salad.Our server Rebecca, was cheery, greeted us with a smile, which never wavered during our visit. Just the right balance of attention and service.Just the job after our blowout Masterchef experience the previous evening.

Had a Great Midweek Buffet here in early July 2015. This was a handy "Pit Stop," after buying supplies at nearby B&Q. We have been here a few times but this was the best visit ever. Plentiful food and only about 10 people in the restaurant.It is not Gourmet food but at the price, it is a bargain.

food was what we expected it to be, location was ok, screaming kid at next table far from ok. Not their fault but ruined the experience. Service was good and getting a taxi into town was quick and easy.

Been here on a number of occasions! Consistently lovely food, good service and really friendly staff!!

It's a Pizza Hut so you get what you expect. Having said that staff were welcoming and we were very well looked after during our meal. We ate here on a Friday evening and it was quieter than expected, probably because it is out of town. The food itself was the usual fayre and having not eaten at a Pizza Hut for some time I did enjoy it. Beer is overpriced as in most restaurants but apart from that no complaints.Take home boxes supplied for any tasty morsels you can't fit in on the night.

2nd visit to this pizza hut. First time we went we waited to be seated and were ignored by all the staff, we left after waiting 10mins.This time we were seated but were unable to order any food as we were again ignored by the staff, even when speaking to them as they walked past our table we were ignored.

3 of us attended here for a meal, we were asked where we would like to sit which was nice. Pleasant waitor came a long and took our order, yes pizza hut mostly tastes the same everywhere you go and this wasn't any different. Still nice though :) there was a problem with the bill as we were on a 2 course deal but got charged for the desserts, it was quickly sorted though, mistakes do happen! Would return

Okay the food at Pizza Hut pretty much tastes the same whichever one you go to. The service at this one was great though, attentive without being annoying. Would go back!

Great place for pizza and Italian food. Child friendly ,easy parking outside . Tables clean, nice environment and staff friendly and efficient. They rectify any problems immediatly in a professional mannner.

Food ok apart from salad bar, which wasn't well stocked and looked like the food had been there all day. Also kids deep pan pizza's went horrendously wrong - we were offered an alternative, but had already waited ages for our food, and with three hungry children, we weren't prepared to wait for the alternative.Booked a table of 7 for my son's birthday, but were virtually ignored from the moment we got there. Had to ask to put in our order and had to go and find someone to ask everytime we wanted something, including the bill. Long wait for food.Terrible Terrible Terrible! It wasn't even busy, so can't understand why there was such a problem with service?!I would never ever go here again!Don't waste your money, there are plenty of other great pizza places or chains to go to for a child's birthday.

We went towards the end of the Day so quieter then normal. Food was good. Also sell Pasta and the Salad Bar was well stocked even though end of Day.Free refills for Soft drinks like Sprite. Fanta and Pepsi.I always like that as saves a fortune.

We went to eat at this restaurant for a family lunch. the service was quite good, and the food was normal Pizza Hut standard. The problems lay in the awful toilet facilities. The corridor outside of the toilets stunk of urine, then inside was no toilet roll in one of the ladies cubicles so I went into the other one and as I went to use the Lavatory realised that the floor was soaking wet, my trouser bottoms were wet and dirty by then and as we were going on to shop I had a very uncomfortable afternoon. There was also a customer at the next table who constantly butted into our conversation and insisted on showing us photo's on his mobile phone. It was quite obvious that he was well known to the staff, This made for a very uncomfortable meal!!

Our first visit to this Pizza Hut in Plymouth, on a break away to our new family holiday house nearby. Quiet Sunday afternoon was lovely - we were seated immediately by a lovely chatty manager who asked us where we would like to sit. Nice to have the choice. After waiting for a short while we were served by a very 'odd' waitress who didn't seem happy to be here. However she took our orders with no problems. The choice at the salad station was excellent, lovely and clean. Only one little niggle was that the 'help yourself' Pepsi station gave us flat coke - not what I'd expect what with it costing £2.55!!!!Overall, a good experience - would come here again.

The waiter was swift to come to our table and take drinks order. The buffet deal seemed good, all-you-can-eat pizza and salad bar. I am the other hand, had a bottle of spring water and a small bowl of beetroot, grated carrots, lettuce, tomatoes and sunflower seeds and I was charged £7.49 hardly have a good deal. For people who like pizza it's ideal.

It's always nice food but the prices are well over the top for what you get! The pizzas are very good though

We have always liked Pizza Hut in the past and have been, as a family, by choice, maybe once a month. It was not the grown-up's first choice, but the children liked it and it was good value for money. Not any more. As of Friday they apparently have a new menu. The chicken pizza for 500 calories or under appears to have shrunk, dramatically, but costs a whopping £9.45! It was the smallest pizza I have seen in a restaurant anywhere. My little one had a chocolate milkshake that came in a silver cup and was then partly poured into a glass in front of us (why?) and cost £3.75. The salad bar bowls are very little and the children's portions come in the same tiny bowls. My 5 year old had the spaghetti bolognaise. Clearly the childrens menu is now aimed at just tiny tiny tots, not children as such. We told the staff we were surprised by it and that our little girl did not like it; it tasted of nothing. Our server expressed his sympathy and virtually ran away. My teenage daughter's barbecue chicken pizza looked very unappetising and she said it tasted very synthetic. The grown-ups asked for olives on their pizzas and received a scattering. For an extra £1.10 each!!! £45 for a meal for 4 people, without pudding, and 2 of us left hungry. I guess you could say we could have filled up on salad and I usually love salad, but not the cheap mush (pasta/potato etc) covered in mayo or tasteless unripe tomatoes. Plus, I wanted a pizza, not a salad bowl. My 5 year old wanted pasta, not a salad bowl. The children were so disappointed they did not make a fuss about having pudding elsewhere and they have said they are happy to eat at an alternative pizzeria next time, which we will.

My recent experience of this restaurant was shocking. We booked online 2/3 weeks previous to find no booking was there. No apology, They found us a table very quickly, staff were rude, drinks arrived after our starters, had to find a server to refill our drinks, were told that there was no cheesy bases available in the large but could have an individual but they would not combine prices of two individuals to miss the large pizza price. My husband was served a spoon for his dessert that was dropped on the floor in front of us, the sundaes didn't fit in the saucers we were given and when one nearly got knocked over we were told rudely 'be careful with your food' we over heard staff nearby saying the were closing in 4 minutes when in fact it was 45 minutes until closing time. We were then asked if we wanted the bill while we were still eating our desserts!! We then had to wait 20 minutes for a server to bring us a card machine to pay when we gave up hope and approached the front entrance the server greeted us rudely 'what can I help you with' bathrooms were also disgusting with shoddy decorating and dirty toilet brushes on display in the bathroom. Servers did not care about waiting on tables, were stood chatting and shouting to chefs in the kitchen. Would not be willing to visit here again

I initially called to reserve a table for a family of 4 people and was told no more bookings can be taken. We continued to go on the off chance we may get a table anyway.We walked straight in without delay and shown to our table. We waited approx. 15 minutes for someone to take our drinks order and the table next to us did the same. After waiting and not getting a response we and the other table decided to get our food from the buffet.I then proceeded to a waitress and asked if we could have drinks. another 10 mins and they arrived. however they removed the plates very quickly and returned with the bill without prompting.. service was very slow and food was passible.

An extremely busy restaurant as it was early evening and in the midst of the summer school holidays. Service was fine, salad bar good, pizza was . . . to be honest, a little disappointing: thin base was too thin, and in my opinion too 'wet'. Would I return . . . sadly not in a hurry. If I returned I would opt for a thicker pizza, who knows it might be perfect!

Quick service with lots of hot food. Really reasonable as had the buffet meal with refillable drinks for 2 & only cost £18 & we were both stuffed! Lol.

Terrible place where the staff really cannot be bothered. Waited 10 minutes on a very quiet day before anyone even bothered to serve us. Unpleasant experience. Pizza Hut, sort it out!

Price fantastic for all you can eat buffet which includes pasta and their salad bar plus a bottom less soft drink.Free parking. Ok service, at times had to wait for the pizzas to come out... Will eat here again though.

Went here tonight, waited 30 for our order to be taken and could be still waiting. Only three people in the whole place, one laying tables who didn't speak any English or was ignoring us and two men who seemed to be doing anything but serving tables. It was not busy, 5 or 6 other tables occupied. After 30 we went to speak to the manager, who looked at my partner in disbelief when we said we were not staying and shrugged his shoulders. Total non caring attitude. Don't bother to go - went to the barbican hut instead which was great.

situated right on a free carpark, we had to wait for a table as it was packed,and other people were waiting,the buffet lunch we had was very nice,the buffalo wings were a bit hot [spicy]but it was all very fresh and tasty and lots of choice,our waitress was very attentive even though she was rushed off her feet.it is part of the leisure centre and is very good.

visited on a wednesday evening at 8pmsalad bar empty, carpet/floor area dirty and tables not cleared or relayed.no deep pan kids pizza left.when the thin and crispy arrived it was burnt.only saving grace was our waitress Emily b.just not upto the pizza hut standards.

food was limp and the rest warm, watch out for the refil charge as your not asked if its one glass your having or refills, its just priced on your bill as refills.

loved the staff really kind and friendly. The blinds need fixing as was too bright and sun was in my eyes.

Went with the wife, she loves pizza but I'm not really a fan so maybe I do Pizza Hut and injustice, however the pizza I had was very tasty and combined withe the salad which was fresh and well stocked we had a very nice meal. Of note also was the friendliness and efficiency of the staff, you made our visit a pleasure and one I will repeat very soon, well done!!!

We went to Pizza Hut on Tavistock Road as a family of 5. We were warmly greeted on arrival and shown to our seats.However it was quite a long time before our order was taken and the restaurant was not busy.When the food arrived it was lovely, I cant fault that at all. However, the staff failed to help keep our table clear of empty plates and glasses, but instead kept adding to them etc.Overall a better service than we have experienced in the past at this Pizza Hut.

A family outing for a birthday with a mixture of adults and children was marred by a distinct lack of customer service on our arrival at the restaurant. Although it was quite obviously busy, and we had not booked in advance, despite at least four staff approaching the desk we were ignored instead of greeted in any way. We were told there was a 30 minute wait, even though clearly tables just needed to be cleared. Other customers sat in the take-away area had been waiting 45 minutes. Once seated, things did speed up, although one order was forgotten, which left everyone else finished and one of our party still eating. This was deducted from our final bill. The food was of usual pizza hut standard, nothing untoward.

Went with young children they were very well catered for and they enjoyed the food and the atmosphere is very child friendly. The food is ok and there is lots of it although the pizzas are doughy and not a lot of topping.

our first visit to a pizza hut, will definitely go again. The staff were very helpful, showing us the system, and the food was excellent when it came. We were very impressed by the limitless salad bar to accompany our pizzas

Our visit to this restaurant started badly and just got worse! We were seated and then left for about 10 minutes with no drinks whilst other customers came in and were seated. I wanted to leave but we were hungry and really thirsty so decided to sit it out. When I eventually got the attention of the waitress, we ordered and got drinks quite quickly. We wanted the platter to share but they had no chicken strips (not on really considering the list of starters is not huge! This is the 3rd time this has happened to me at a Pizza Hut!) Anyway, we were offered alternatives and settled for that. The starters came in a reasonable amount of time and were nice. My partner had left the table for a minute and I was still eating the salad from the platter. The waitress came over and asked if she could take his plate, and I said that would be fine and she then proceeded to take mine too - and the platter! I pointed out that I was still eating so she just took his plate. She said our pizza was ready but I said that we weren't and could she leave it for a few minutes which she said was fine and it was eventually delivered to us about 10 minutes later. When I was half way through my half, I bit into a slice and found a hair embedded in the cheese - yeukk. Needless to say, it put me off eating the rest! When I pointed it out to the waitress, she looked at it and said she would take it away. A few minutes later she came back and said that all of the chefs wear hats/ these things happen/if we would like desserts we could have them free of charge (an attempt I suppose to appease me). We didn't want desserts so refused them. The waitress did all she could but the most annoying thing was that the Manager didn't even speak to us about it and appeared quite happy to let us leave unhappy with our experience - not great! The cost of my half of the pizza was less than the cost of 2 desserts - surely a refund would have been more appropriate? We weren't offered this and it was only when another waitress came to take our money that we received an apology - better than the implication that the hair being there was somehow our fault!! What a let down!

This particular Hut was awarded the Best Hut award 3 years running.They still maintain the highest levels of service in the county.