Pizza Hut in Torbay

Ahem. I ordered a pizza from this establishment. I had selected the gluten free spicy goat - I made some substitutes i.e. I removed the red onions and the goats cheese and replaced them with chicken and pepperoni. When the pizza arrived I consumed it. I consumed it good. After a peaceful nights sleep - I am annoying all of my colleagues with stories of how uncomfortable I feel. I have frequented the facilities numerous times. I suspected that I had indeed been sent a pizza that was not gluten free. I called the establishment and confirmed the shape of gluten free pizza's. I was informed that gluten free pizza's are rectangular in shape - what I was sent was round shaped. If you're gluten intolerant - avoid.

delish!! as always & delivery was great, food piping hot!!

Over an hours wait for food. Called, they said it was on its way, twenty minutes later and still no food. Terrible service, go to domino’s!

Delicious but no dip as requested…again. Seems to be a theme with whoever and whatever you order.

Food arrived over an hour earlier than ordered, messing up plans. Instructions on order were ignored. Pizza was ok but nothing special and hardly any cheese, in comparison to the same restaurant at home. Won't bother again.

We ordered a pepperoni feast and there wasn’t a lot of pepperoni on the pizza wasn’t happy and my partner was mortified because we order all the time

After a small hiccup it was dealt with professionally and quickly, great service

tasty hot food on time reasonable price

the pizza & onion rings were delish!!! think it was best ever yet! the delivery was really quick & food arrived hot & delivery driver was great!!

The delivery driver was lovely, very friendly and polite.

Over the moon with the 2 large pizzas, onion rings and free drink. Very friendly and polite driver. Delicious

A mention for Charlie, excellent service,very friendly and accommodating. Lovely pizza x thank you x

Missing half the order and food undercooked

Not delivered after just eat said ‘enjoy your food’ l had to visit their shop as they weren’t picking up ruined football night with mates awful and awful pizza mostly bread!?

Pizza was under cooked and cold. Wedges were hard

Couldn't sit in so didn't bother

Item never came with order phoned restaurant said they didn’t have any 🤷‍♀️🤷‍♀️

Pleasantly surprised. Tasty, crispy pizza, friendly and helpful staff

The boxes was ruined and the food was damaged inside and it was unappealing

missing Drink, driver told us we would get it next time but how do we go across this?

Pizza was yummy but they forgot to send dips along with the order. Kindly do not forget it next time 😄

Lovely piping hot tasty pizzas and friendly staff. We go in regularly. Thanking the team for their great work.

I want to express my sincerest gratitude to Charlie for his exceptional service. From the moment I walked into Pizza Hut , he was welcoming and attentive to my needs. He took the time to find out exactly what I wanted on my pizza and made sure that my order was prepared to perfection. Not only that, but my pizza was delivered in a timely manner and it tasted absolutely amazing. Charlie's dedication and attention to detail truly made my ordering pizza over the counter a great experience. Thank you so much, Charlie!

I Made a mistake on the order by not selecting vegan cheese, staff were very friendly and made me a new one free of charge. Thank you!

Can't complain about the early delivery. Food was amazing

pizza delish!!! great delivery service.

ordered a pan plus bbq base and wasn't even close to what I ordered . was well over 20 mins late after an hour and a half . was notified that the driver was close but was waiting outside for 30 mins and he wasn't even there . not happy and would appreciate a full refund

Missing the garlic bread and drink and cookie dough wasent the rolo one I ordered :( waited an hour an 10 minutes aswell

7 minutes before being acknowledged at the counter to arrange collection of 1 x pizza that was waiting that whole time. 7 members of staff behind the counter including the manager who made direct eye contact during that 7 minutes. This store personifies why Pizza Hut is dying out. I had time to read the sign in the shop about two brothers borrowing $600 from their mum to open the first store and aimed for greatness. If they succeeded, this store under current management has not.

Ordered the food around 9pm and came at 10.35pm

Decent pizza, good deals to be had. Delivery on time

always good food and good delivery service!

Delivery man was polite and pleasant. Pizza was good. However, no BBQ sauce was included even though it was ordered. The halloumi fries were shockingly small for £7 for 5 tiny pieces and unfortunately this is a complete rip off. I’m dissatisfied with the overall order totalling £25 for essentially, a pizza and unsatisfactory ‘side’.

Missing sauce pot, poor quality pizza, definitely below usual standard.

My dad loved this place. Thank you for bringing a smile to his face

Wrong order and didn't even offer to replace it

Order never came owner became abusive saying something about it being delivered to dawlish. To;d me to never come back. I just want my money back at this point. Avoid at all costs

Only ever collected as I'm out of the delivery area. You can park outside but it's usually busy so it can be hard to get a space. Other than that the staff have always been friendly. The food is usually good. Garlic bread is a bit hit and miss at times in terms of freshness and the Deep Pan pizzas are very oily but I guess that comes down to personal preference - that's just my opinion. I'd still get pizza from here :)

Delivered quickly, no worries. Many thanks.

they messed up the order didn’t add half of the stuff I ordered and it took about an hour or so to come and also said on the website it had been delivered when it hadn’t been delivered

Pizza Hut makes the best pizzas! Also a great delivery service!!

Excellent quality- fast delivery-Highly recommend

Great pizza and great delivery service! It was still hot as well! Bonus!

The pizza was really greacy, barely any cheese and no base sauce, NOT worth the money, chicken side was pink

The food was appalling, the pizza was greecy and had barely any toppings, and it was all cold when it arrived even though it was early?!

Just great pizza as always & really good delivery service!

Great pizza great delivery service, food piping hot!

Decent pizza for price. Wish they used a bit more pizza sauce on their pies. Not sure why they don't have olives as a topping. Might be a UK thing...

it’s not been delivered but saying it isn’t

Pizza was good side lacked a bit but it was ok

Still the best pizza & great delivery service!

Excellent as always & great delivery service!

Ordered cheesy garlic bread for an extra price but only got the plain garlic bread- 😒

Uncooked dough, full of oil and potato wedges were dry and cold

Spoke to someone on the phone in regards to an order and they spoke very abrupt and rude! What happened was a mistake originally in regards to an order.

Food was good but was warm not hot and forgot bits of my order

Always tasty & delish! Great delivery service & comes piping hot!

Burnt Pizza, Barely any wedges in the box when it said they were for 2 people. Absolutely not happy with the food tonight. Many other things wrong with the food.

Pizza hut the best! Delivery exceptional!

Great as always, food delish & great delivery service!

Great pizza. arrived 30 mins early aswell. Will order again 😊

Arrived 20 mins early I was still at work, driver left took pizza back to shop, shop re sent the pizza and was 10 mins late.... admitted there mistake and I took the compensation

More tastier pizza each time, great delivery service too!

Very tasty, but they forgot the dips

Great food great delivery service!

Great pizza & great delivery service!

Food temp OK, no sauces as ordered!!

We found the cheese and bacon a bit tasteless, stringy and chewy

Really lovely staff serving and pizzas were ready in no time. Haven't had a Hut pizza for years - it was well worth the wait!

What can I say but that the food is excellent & always a quick delivery, well happy!

Wrong pizza base and missing chicken, only refund option is the whole deal but the pizza was still good. However I’m not paying for unreceived chicken sorry guys.

Food was cold, undercooked and tasteless I had it chuck it away. Iv asked just eat for a refund bur have heard nothing since

Delish as always & great delivery service!

It was nice but I had ordered 2 garlic dips not 1

I want a refund, it was stone cold not to mention over an hour late, we went to bed & was woke up to cold pizza

Soaking in grease and wedges were all black and no potato in wedges grim won’t order again

Delicious pizza one of the best I’ve had

Poor quality pizza completely, thin, weak and undercooked.

Delish as always & delivered hot!

Driver needs a new gps over 2 hours late Food was cold and soggy because it was so late

Forgot the sauce I ordered for my pizza kind of ruined the meal and Of course money gone.

Delish!! Tasty pizza & a great delivery service!

Great pizza as always & great delivery!

Forgot Ben an jerrys but upgraded me to a large one and brought it bk to me

As always delicious pizza & great delivery!

Great pizza & great delivery service

Food was good and came really fast! But I didn’t receive the drink I ordered

Great food! There was a glitch in the system so food was late, but they've always been good so still get 5 stars from me!

Great taste, nice sized portions but a bit on the cold side

It was 100% delicious as usual 👍

Great pizza & great delivery as always!

I still have not received my order and I will need a total refund of my order including delivery. I am so upset right now.

Delish! Great delivery service

Incomplete order delivery no sauce on any of the pizzas really disappointing

Had to call restaurant to find out where order was . Courier had to phone me twice to find my address, first time he was miles away…. Over 40 minutes late and pizza was cold disgraceful

Great as always & food delivered hot!

Ordered on pizza and it took two hours to arjj oh e when I rang the store they said it was around the corner 40 mins later it shows up , I live a mile away for reference

Tasty and delicious, well done 👍

Food was delish! Delivery on time & delivered hot!

Just the best pizza & always good delivery service!