Based on 378 opinions finded in 2 websites
Based on 378 opinions finded in 2 websites
Nº 675 in 1046 in Hammersmith and Fulham
Opinions
This place was amazing They did a excellent service Thank you to Laxman for this amazing diner with my family, he was brillant . Thanks also to the chef 😃
typical gold . 2024-08-25
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The restaurant is in the mall on the first floor. I ate ramen, it was very good! Just like the vegetarian bao. Everything was very good, would come again!
Sophia B . 2024-08-24
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We visited today and I was left so touched by the amazing customer service of the staff, in particular of Maria (the Italian speaking lady). Unfortunately they had some issues with equipment in the kitchen and had to run on a reduced menu but they told us straight away. My boyfriend is coeliac and they were so careful and caring on the matter! A lovely man, Sia, from the kitchen also came and explained to us the options and indicated for him a safe plate. The atmosphere is really chill and the staff made sure we had a lovely experience for my boyfriend’s birthday. Thank you all for your lovely work!
Sara Pomposelli . 2024-07-29
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We didn't like it very much, small portions. Expensive, like almost everything in London. As a curiosity, you pay from a QR code. We only liked the saku saku duck spring onion dish.
Carlos Blanco . 2024-07-14
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Ordered collection for 19:40, when we came bang on time they hadn’t even started our order and told us to wait for 20 minutes. After which, we walked home and realised they’d forgotten to include one of our curries. We phoned up asking if we could possibly get it delivered as we were already annoyed that it took so long and we had to walk 20 minutes each way to collect. They didn’t offer to deliver and it took talking to 3 separate people for them to realise they had missed a curry on our order despite showing evidence of our order details. Hardly apologetic and didn’t even offer money off, a free meal, refund, nothing. Awful customer service and will not be ordering or going to the restaurant again.
Liv Rook . 2024-05-31
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We went to Wagamama's in Fulham Broadway the other day and had Dumplings, Chicken Teriyaki and a curry. Service was very friendly and the food good! We dropped by the next day to get a plain bowl of rice for takeout and the staff was very nice we got cutlery to go with the rice.
kewalin Channel . 2024-05-15
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Can you add more waiters? There are 2 people working on Mondays at 8:00 p.m. Service is very slow.
Cher Nuttha . 2024-05-13
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Aman gave really great service. I tried a new dish (coconut butternut squash curry) and drink (matcha and strawberry latte) and Aman made sure to check in on we were doing. Lovely lunch :)
Cora McEldowney . 2024-05-01
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Very nice service and Manager from Mauritius today! I come here often for a quick and easy lunch and I like the friendliness of the staff.
clem clem . 2024-03-25
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Unfortunately - after walking into this location of Wagamama, my partner and I were refused entry because of our service dog. We brought her accreditation, card, and certificates - but still the manager turned us down. Now bear in mind the restaurant was 85% empty, but more importantly to turn down a service dog is an illegal and punishable offence for any UK business. We will not be visiting ANY of the Wagamama locations again in the future, and reporting it to trading standard.
Max De Pfyffer . 2024-03-22
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The food is pretty good here - but the service is terrible. The main guy is good but everyone else is lazy and look like they really don't care. It could be great if the staff had a rocket!!
David White . 2024-03-11
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Good food let down by grumpy, amateur, not very bright child plate carriers. Update Jan 2024.Food still interesting but Chicken dish could have been hotter and staff still uninspiring.
Alimentary London . 2024-01-03
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I visited my local Wagamama for some dinner with the family to celebrate a birthday and it was good. A great atmosphere, quick food service and very helpful waiting staff. From asking about allergy to ensuring the meals were prepared accordingly it was memorable.
Uzo Amaka . 2023-12-11
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Loved the service and ambiance. The wait staff were great. I always go for the padthai and my drink wasn't something I would choose again 😄. They had a gluten free menu, loved that
Vesta Adofo . 2023-11-28
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Alisha and her team took really good care of me since the moment I stepped in. Alisha welcomed me with a smile and made me feel at home immediately. She guided me through the menu and gave me great recommendation about the dishes. The food was very good and the service very speedy. Alisha and the team were very attentive during the entire service and I left happy and satisfied and with full belly. Overall it was an excellent experience.
Oreste Ricobono . 2023-11-28
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Food was excellent, everything tasted fresh and service was quick. Yaki Soba noodles are my favorite. Kids menu is very simple but delicious . It was not too busy so lovely atmosphere. Had a great time!
Angela Campana-Loaiza . 2023-11-28
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Perfect as usual. It's nice and quiet plus the staff here are excellent. Food is good and what you'd expect from Wagamama. Have ordered via deliveroo from this branch. No issues.
Undercover Reviewer (Someone) . 2023-11-27
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After a long day at work, I thought of treating myself. I craved for Yaki Soba hence I bumped into wagamama fulham broadway. It was my first time here so I approached 1 of the waiter who was cleaning the table as everyone of them seems busy and no one was at the door. This waiter was wearing a hat..I asked if there’s an available table and he responded with a raised voice “wait at the door until someone gets you!” I was shocked and just said ah okay! I was so tired of confronting anybody!!! I thought of leaving because of this waiter’s poor attitude towards service. But I waited cos I was starving! Another scenario is he asked me if I am finished although there is still food on my plate and I still have my juice. I was just browsing on my phone to rest then eat again.. Also, the yaki soba here tastes different than it putney. Putney’s yakisoba is much better esp the service. I thought that I will experience the same good service in fulham broadway. But I was so dissappointed. Waiters are also arguing infront of the customers. I had a bad experience.
Mary Joyce Hebrio . 2023-11-24
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Went at 8pm on a quiet Thursday night and seemed to be understaffed. Nice place, clean and food was good with some nice additions to the menu.
StephenCr0ss . 2023-09-22
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Bit slow at taking food orders. After that all was good. Excellent food Parking close by in same shopping centre
redandwhite7899 . 2023-08-17
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We were treated very kindly by the manager who said he was Spanish, really attentive and provided quick service and was happy to accommodate our needs. Restaurant was very clean and the atmosphere was lovely, definitely would come again.
Danielle Tumbos . 2023-06-25
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service was very good, the food was not. We both ordered salmon and it was too dry. Dessert wasn't that great either.
Kar . 2023-06-25
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Wagamama never disappoints. Their chicken katsu curry is excellent and this new drink is sooo good. Service was friendly and efficient. The place was clean and tidy. The vibe was chill and cool. Toilets are also clean and accesible for everyone. I 100% recommend this venue and the chicken katsu curry.
Ana Castaño . 2023-06-14
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Despite being a chain restaurant, the food experience is wonderful!
Chiara Guarascio . 2023-06-11
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El personal han sido muy amables con nosotras. Vine con una amiga para comer en medio dia y nos encantó la comida que habíamos pedido: Yakisoba Udon de pollo y Teriyaki de pollo. Nos atendieron muy bien, muy encantadores :)
Alicia Javillo . 2023-06-10
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It was a very nice experience, and the food was great. The service was great, thanks to Chandaria, and they brought out the food quickly and were friendly.
vel . 2023-05-29
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Can’t go wrong with waggas. It is getting quite pricy though.
Nancy Nangle . 2023-05-04
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Food is good. Staff are nice. But it felt like the staff are held there under duress. Like something is wrong. As if their manager is really overbearing and scary.
CrazyF00L . 2023-04-29
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Big dissappointment here. I’ve ordered ramen with pork belly, the soup is very salty. I used to like Wagamama, it seems the quality of their food has gone down a lot.
V Dai . 2023-03-25
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Großartiges Restaurant mit toller Qualität. Das Essen ist sehr lecker und preislich auch dementsprechend, jedoch könnten ein paar mehr Desserts angeboten werden. Wenn man Eis nicht mag, wird es schon recht schwierig. Besonders empfehlenswert finde ich die Smoothies sowie Hähnchengerichte (insbesondere Nr. 71)
Marie . 2023-02-26
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Gyoza Ramen at wagamama was bland and the gyoza were completely inedible. Won't see me ever again, money better spend at Nandos next door
Julia D . 2023-01-30
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Fast on getting the food out which is a plus. Tap water tasted funny thou, edamame is definitely boiled in dumpling water or noodle water, also too much salt on it.
Lester Lin . 2023-01-19
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Food is good, our go to place all the time but today we have seen a mouse in the restaurant !! This is a health and safety concern, I have talked to restaurant manager He said first time they are faced such this situation and will initiate the pest control and other controls, hope they can sort it out .
Esra Fanoscu . 2023-01-15
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on prends le diner chez wagamama. cest trop bon pour moi. attention la part est grande! donc :)
Olivier NGUYEN . 2022-12-30
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got wagamama Fulham Broadway on Deliveroo - ordered veg gyozas and we received duck gyozas and yasai dumpling ramen bowl and it there was no ramen broth in the ramen and about 1/4 full and cold. Looked like the whole meal had been prepared in 10 seconds
georgie f . 2022-11-27
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We went to pizza express Fulham Broadway today after a very enjoyable football match. It was packed, but we were not disappointed. We were very well looked after by a lovely waitress (Bedroje) who was very conscientious. Our food was delicious and very fresh tasting and served very promptly. We will definitely recommend.
marilyn054 . 2022-11-20
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Ami did an amazing job and service was great
Jeremy Ramgoolie . 2022-11-18
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The servings were quite big for our party of 3 (2 adults and 1 child). We could’ve eaten off on the kids menu. We had ramen (I had the grilled pork ramen, the wife had the chicken gyoza ramen) while our son had the chicken katsu. They were all quite good. Would’ve been nice if they had pork katsu. I would definitely recommend it.
Jepoi David . 2022-10-18
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You should see this place after a game
Melisa B . 2022-10-10
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Food were okay and also took a long time, even when the restaurant was nearly empty at lunch time
Claudius Jonas . 2022-10-05
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Welcoming and kind staff, decent food as well!
saba samary . 2022-09-23
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Food what actually came was very good. Part of the order missing not in the slightest bit bothered or apologetic had to wait an age for amended bill. Service shocking won’t be going shame because chefs do a good job
Andy . 2022-09-13
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Really nice pizza, good price ,reasonably priced wine ,Patty was lovely and very helpful thank you Nice wine Good pudding menu Will visit again
frogpond221 . 2022-09-05
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Lovely staff and a katsu always delivers.
Freddie Neden . 2022-09-01
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Very nice ramen. The noodles were a bit stuck together but the broth and toppings were phenomenal. The asian beers and ebi katsu are also worth a try.
David Oost . 2022-08-21
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טעים מאוד. נקי, מטבח פתוח ורואים הכל שמתבשל. שירות נחמד, לא יותר מזה.
Viki Cantor . 2022-08-05
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Comida asiática de calidad, con algunos camareros españoles. Cuidado con el picante!
Nerea Ros . 2022-07-21
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Food is always good and staff friendly. Always consistent can't complain. At times food can be a bit slow but otherwise all good
Anton . 2022-07-14
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I had a nice meal today, food was good quality, staff are so lovely and friendly, restaurant has a nice, cosy atmosphere! Great job to all the staff! Xx
Sara Ridha . 2022-06-28
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Bardzo fajne miejsce, super obsługa, bardzo pomocna. Dania bardzo smaczne.
Adam W. . 2022-06-23
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Great service as usual. Never fail with their food Keep it up guys 💕💕
caitlyn's vlogs . 2022-05-25
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Me and my son we love to hang out here
Tara Vyas . 2022-05-19
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micah was an excellent server. very pleased with the food here!
daani zafar . 2022-05-16
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Been ordering via Deliveroo for last three years always call to slightly amend my order suddenly the new lady answering the phone won’t allow me to amend because of “store policy” yet every other time it’s been no Problem at all. Wagamama Fulham broadway you’ve lost a very good customer ! Be egg unhelpful unfriendly staff member !
Annie Adorian . 2022-05-02
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Amazing service from start to finish, will be back.
Maksymilian Markowicz . 2022-05-01
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Micah was a delight - thank you!
Xander Cadisch . 2022-04-24
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Grumpy staff and burnt hard gyoza. No good no good.
Anya Williams . 2022-04-11
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Excellent service from our waiter Micah, thank you to Tora for the recommendation. Amazing food too!
Daniel Harwood . 2022-03-29
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Amazing service at this Wagamama’s, Tora our waitress was so attentive and a real pleasure.
Emma . 2022-03-26
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It was the worse wagamama I ever been, staff too relaxed, eating Nandos food on table next to customers, nobody comes to take an order .....after order was taken she forgot everything and came back few min later again, this time with a pen ! food menu has changed and mostly Vegan food - very limited choice. Food was horrible, we took a few dishes and no one was happy, ramen was so spicy, but it is not even mentioned on the menu that it will be impossible to eat. Duck and rice was even worse. Hardly any meat with burnt onion and unwashed spring onion, I could taste sand in my mouth - no flavour what so ever. ...just horrible burnt mess in the bowl. Drink Mojito only had ginger and water - totally tastless ..... Ice cream (what used to be my favourite) was so hard and after tasting, we realised that it was milk free - thats why it did not taste like ice cream anymore - its frozen soya or something like that. Chocolate cake was not regular cake, but some sticky mix of chemical substance that looked like a black substance. Horrible food......no one from staff even cared about us - no one asked us about our meal - staff was sitting eating normal food from nandos next to us and we regret that we came here. There is also service charge 12% for service that we didnt have - for taking order 2 times and bringing a plate I have to pay 12%??? Restaurant was empty, staff didnt care about us at all. Never again will I go to this horrible place to waste my £80, not worth it with such a good variety foods around this area. We all felt, yuck, after that meal......!! .....yuck (((
Irina . 2022-03-20
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"Classic" Wagamama. You know what you get, no bad surprises.
George S . 2022-03-03
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Was there on my own for lunch , lovely food and service 🙏my calabrese pizza was amazing and I could enjoy the freedom on paying on their app
216andreil . 2022-02-18
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Service is awful. I ordered a ramen and buns. The buns were brought after I ordered the bill (after 45min of ordering them) and when I told the waiter I don’t need them anymore he said I will pack them take away for you and he got me the bill including the buns. This so unprofessional and won’t go there anymore
Charbel Noura . 2022-02-18
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Food was decent and came pretty quickly however, the staff were horrible. My girlfriend was very rudely spoken to when she asked for a student discount and once paid for, two members of staff looked directly at her and said 'well done, you got what you wanted' in a sarcastic and rude manner after initially telling her the gift card she got for her birthday was invalid when it was in fact not.
robertjF533UY . 2022-02-17
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We had a meal in the restaurant just before closing time Saturday night and the restaurant was nearly empty. Location is very convenient The waitress was really friendly and attentive and the food was great. My daughter had a kids menu and it was very decent size, I helped with the pizza. Highly recommended.
PepitaLDN . 2022-02-06
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We tried the Veganuary limited tempura f-ish and the tofu raisukaree, which was recommended by our server, Jamey. The food was really delicious (it’s a shame that the tempura f-ish isn’t on the permanent menu!) and the service was great. Thanks, Jamey!
Lisha Zhong . 2022-02-01
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Had Jay as my waiter. Excellent geezer. Sorted me right out. Very happy. :)
Matty Clark . 2022-01-31
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Wonderful food! Jay was a great host!
Storm Wright . 2022-01-31
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Customer service by jay was 10/10 definitely returning!
Kamiesha . 2022-01-31
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Incredible service and reccomedations from the menu for my likes and dislikes from the waiter Jamey tonight. I'm looking forward to my next visit
Benedict Carling . 2022-01-26
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Jay and Micah had great service and really help us as soon as we entered the shop thank u very much for the help and service
Darnell Collins . 2022-01-21
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Amazing great food and great service. The staff are also very polite. Well done everyone.
Polly Glavin . 2022-01-17
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Very good food and service. Went there saturday night. Turmeric chicken bang bang coliflower plus chilli squid. Free green tea. All good.
daniel daniels . 2022-01-17
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It is a magical place. I really like ramen.
Marton Klincsek . 2022-01-04
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Waited over half an hour for food to arrive as kitchen prioritised Deliveroo orders rather than their customers in the restaurant. Spacious venue and friendly staff, but food took ages to get to the table and only ordered two mains with no starters and no desserts.
R. R. . 2021-12-10
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Had a really good experience, for a chain resturant in London we had exceptional service. Jamey served us and he's a top bloke who actually stopped and checked in on us. Definitely recommend stopping by, ask for Jamey!
Ganan Radhakrishnan . 2021-12-08
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I've been a loyal costumer for the Wagamama in Fulham Broadway for the past 2 years (eating there almost every week) and even though I don't normally write reviews, I think it's worth mentioning the incredibly team they have working over there! (I feel like I know them all by now!). I always make a special order with a non spicy broth and for 2 years they have delivered consistently amazing food and costumer support. Recently I had a mixed up with my order and the staff was simply incredible, especially Gergo (which I believe was new at the restaurant)! He was incredibly kind (the type of kindness that is rare to find nowadays) and dealt with the problem in such a honest and professional way. Thank you so much Gergo, Javi and Glendna for being amazing! For always smiling and being kind even on the busiest days and for delivering the best costumer service!!! From someone that literally tried almost all the Wagamama's in West London, this one is just the best!
Alexa Gonçalves . 2021-12-06
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Amazing staff and super friendly especially from Micah….. recommend the Ramen and I Love the food
Barber Red . 2021-12-05
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Pretty standard Wagamama which is quite small compared to others I have been to. Usual menu. Food and drinks arrived quickly and staff were very good. It was my daughters birthday the previous day, waiter overheard and bought her a free desert at the end of the meal. A nice touch.
martin ainger . 2021-11-29
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Great experience at Fulham Wagamama with delicious dishes, staff really friendly and giving great recommendations. Highly recommended!
patricia cardoso . 2021-11-17
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Choose here rather than the awful Wetherspoons next door. You stand a better chance of not being attacked.
Martin B . 2021-11-15
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Wagamama in general just hits the spot every time. Easy week night option. Have tried most of the menu but the chilli chicken ramen has to be my favourite
Deena Champaneria . 2021-11-14
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Honestly, worst wagamamas in London. Went in October with 4 friends, the place was very busy and they said it's up to half hour wait for food which we were fine with. All my 3 friends were given their food while I waited for my single dish for a whole hour. Refused the food as it arrived as we had a movie in vue next door in 15 mins, so I wouldn't even get to enjoy the food. I went today again, Sunday evening only to find our that they were literary out of stock of HALF the dishes on their menu lol. Don't bother coming here
Julia Kotarska . 2021-11-14
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Great staff but greasy, overcooked noodles, The steamed duck dumplings were made palatable by drowning them in hoisin sauce. Our main courses were brought to us five minutes apart from each other....
Fabienne Noakes . 2021-10-31
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Alice and her staff were great. Unfortunately,quite a few dishes couldn't be ordered due to shortage of food stock & staff.
Angela Davies . 2021-10-23
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We went for pre match dinner to this place it was a great experience. The food was delicious, The Staff were the best very attentive and helpful. Would definitely go back there.
Kathleen Kiernan . 2021-10-21
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An average experience. The food is reasonable however the service was questionable. We were asked after one minute of arriving what we wanted and after saying we needed a little more time we didn't see another member of staff consider us for another ten minutes.
Ash Knight . 2021-10-08
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Worst Wagamama venue in London! Completely unprofessional service, waiters were not paying attention at all to the customers and even though the place was not crowded, people were left waiting for a really long time to have their order taken. After the long wait, I was told they were out of most vegan main dishes (which if they would have mentioned from the beginning, wouldn't have wasted the time waiting there, and would have gone somewhere else) so I only ordered the small side of wok fried vegetables, which took 30 minutes to arrive. Extremely disappointed at the terrible service from this really good franchise. Will definitely not go back the second time!
Anna Novikov . 2021-10-05
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Great Experience, nice food, great service from Micah! Was very welcoming and helped us out alot. Thank you
Marco Yanez . 2021-09-15
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My favourite restaurant I come here every week
R S . 2021-06-28
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We went here for a quick pizza before the match at Stamford Bridge. The tables are socially distanced and the staff adhered to COVID rules. The pizza was good - haven't had one for several months and it was good to be back!
CheekyLondon . 2021-05-31
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Tasty food, fresh products. Nice and considerate packaging for delivery, nice portioning! Thanks!
Patrik Náchlik . 2021-05-28
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This was my first time at Wagamama. I ordered the Chicken Gyoza, Chicken Ramen and Pad Thai. I absolutely loved the food and the friendly staff made the whole experience even better. Thumbs up!!
Kashish Gaba . 2021-05-18
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If you order in the evening it's ok so I guess they have someone who can cook on shift then because it's busier. But whenever I've ordered during the daytime my food had missing ingredients and burned meat.
Lisette Parker . 2021-04-18
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This place has gone downhill! Food was bland and tasted boiled and off! Could have done a better job myself!
Kelly Bandettini . 2020-12-16
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Pad thai was oily, bland, not many noodles and no peanuts. It wasnt really a pad thai and even had chilli in it. I used to love wagamama but not anymore.
Caroline Schlee . 2020-12-09
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Very nice and clean. Very considerate of Covid-19. Only small issue being I got a feeling their food portions have gone smaller on ALL the dishes!!!
z Fone . 2020-08-26
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Excellent food and Service! Thank you, Glendha We came for dinner today, We loved all the dishes she recommended to us, starters, Mains, and desserts all very tasty! She was so friendly, responding questions adequately, accurate and polite, you can tell she has profound knowledge about menu & restaurant, and its operations inside especially when there are special requests involved, always keeps checking on the table and my food! Highly recommend this place! 100% best place to eat inside the Fulham Broadway station 311 Thanks😊
Capi . 2020-08-26
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Delicious food and great service. Definitely recommended. Staff is really very friendly and food is served fresh and quickly. Not too many drinks options but you get pretty much what you're looking for.
Sumit Kamra . 2020-08-12
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le service était très bien et la nourriture délicieuse. Nous avons passé une agréable soirée. je recommande !
PhilippineG . 2020-07-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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