Pizza Express in Hammersmith and Fulham

We were served by Marcelo - a really, really nice waiter!! The food was also very tasty. This restaurant is absolutely recommended.

Lovely pizza express, and Marcelo was an awesome waiter! The vegan pizza was particularly good - a great amazing of vegan cheese.

A lovely Pizza Express, great food and accommodated for our dietary requirements in a way we could share without having to buy separately! Marcelo, our waiter was super friendly and great fun. Thank you!

Great food! Emmy and Marcelo are always very lovely! They provide a fantastic service and they create a wonderful atmosphere when we dine at this branch.

Mima was an amazing server! Had a lovely time

Great food and great service from Emmy

I recently visited pizza Express in Shepherd’s Bush, and I must say, the experience was nothing short of exceptional. The ambiance of the place was cozy yet vibrant, perfect for a solo visit or a gathering with friends. A special mention goes to Mima, the delightful waiter who truly elevated my experience. Her attentiveness, warmth, and sheer joy in ensuring every guest feels at home were remarkable. Mimas service was not only professional but also infused with a genuine passion that made my visit memorable. Thank you to the team at pizza Express for creating such a wonderful environment, and my deepest appreciation to Mima for making a simple meal feel like a moment to cherish. I will definitely be returning and highly recommend this gem to anyone seeking outstanding service and a delightful dining experience.

We had a wonderful evening at Pizza express on rockley road. The pizza was very good and the service we had from our waitress Mima was excellent. She took care of us like a loving aunt ❤️

Service was very amazing iam very happy to been there in have been there first time it was very busy today but mima worked very well and her service is very nice i enjoyed the pizza and loved it thanks for your service mima appreciate that see you soon.. 😊😍

Service with a wonderful smile Such a pleasant waitress shame I've forgotten her name

They forgot three dips, and the other three were spilled in the bottom of the bag completely ruined. I then ordered another three as I didn’t want to eat dry dough balls and they only sent one. Literally the worst customer service I have ever seen.

Mima was warm, attentive and cheerful. The food was great. I would visit here again.

We had a lovely time at this pizza express when dining in on Friday evening. Our Server named Emmy took good care of us and our food. She repeatedly and throughly checked in on us throughout our meal and made sure we were catered for in all areas. She was very friendly, attentive, warm, and went above and beyond our expectations. Which made for a lovely time! The food was delicious and we would definitely come back just for her. Our food was lovely and arrived hot and fresh. Absolutely perfect. Portion size was more than enough and food arrived quickly in a timely manner. No long wait times between starter or main course either! The facilities, toilet, were very clean and tidy, no smell and plenty of soap and tissues. Big thank you for a delightful experience!

Emmy was wonderful! So helpful and kind, and a delicious pizza !

thank you very much to MIMA, excellent service and is very very kind!!!!!! amazing pepperoni pizza

Emmy was the best server!! Thank you very much

My son just had his fifth birthday party here. Pizza Express does a wonderful Pizza Making party for children - they each get to wear pizza chef hats and add toppings to their personal pizzas. Marcelo and team made sure that all the kids had a great experience making their pizzas and kept track of who made what. They were constantly checking in with us to make sure that we had everything we needed. We were able to put up our own decorations and bring our own cake - they provided the party food (appetisers, pizza and squash) and cutlery. We also had tables set aside for the parents and were able to order food for the grown ups as well. Everyone had a great time and we felt very welcomed by the staff. They also did a great job cleaning up between pizza and cake time! Thanks for the wonderful party :) The only difficulty I had was trying to make a reservation for the party online. I resolved this by visiting the location in person and the staff were able to confirm the booking for me on the spot.

We celebrated my granddaughter's birthday, Mima treated us very well and made sure we didn't miss anything. Delicious food, we will definitely be back!

Great service! Lovely pizza and enjoying the app rewards. Thanks to Marcelo for helping us get that setup on the app!! So helpful and joyful. Thank you

Great dinner - served by Marcelo who made our evening :)

Was served by Marcelo. Looked after us perfectly. Will be back x

Emmy served with Yummy Pizzas, Thank Emmy and Thank you Chefs.

Emmy was gave me amazing service and made my visit so welcoming so thank you so much 🙏🏾 Food was amazing too 👍🏽

Emmy was fabulous. Thank you very much!!

I had a delicious meal at the pizza express on Monday and today. Fast service and super friendly staff. My mother and I are in London for a week and this restaurant is one of my favorites. Pleasant staff especially Mima

Lovely restaurant mima as always was and is amazing true pleasure to go there

Came in after a film with a large group of friends and even though it was so late the staff were still really kind, very attentive and the food was great. Mima our server was so lovely; very sweet and really careful of allergies and customers needs. If that's the level of service you still get at 30mins to close, they're easily one of the best sites I've been to.

Marcelo was amazing! Great service and great pizza. 10/10 would recommend.

Amazing service friendly waitress food delicious thank you

Lovely food and service by Marceli

Very good vegetarian, and the Margherita has also improved a lot

excellent food, excellent service exactly 10 stars, I met Mrs. MIMA here who is a special woman and does her job exactly as it should be!!! we will definitely come back

Excellent food and unbeatable service, ask for Arantxa and Mima, very friendly and attentive.

Marcelo was an excellent waiter, we had a lovely service

Phil and I had such a lovely time tonight. We were greeted with such kindness at the door and were offered our choice of seat - even though it was busy! We then had Emmy looking after us and had been told as they were busy, that there was an expected wait from the kitchen. Emmy introduced us to the pizza express app where you can gain points etc and we were pleasantly surprised with that. Although it was busy, she was very attentive but not at all over bearing. Everything came quickly and we had a great time. Everyone made us feel so welcome and Emmy is a star. Thanks xx

Emmy is incredible. Ice cool under pressure from a busy restaurant. Special lady creating special energy

Great evening! Thank you Amy for the super service

Nice and clean environment. I want to give a massive appreciation to Mima, she was really helpful from the moment we entered, providing best service and recommendations. Food was really good too, thanks to the chefs.

Enjoyable evening at our local pizza restaurant. Tasty food, and pleasant chilled atmosphere. Mima our server was very accommodating and pleasure to deal with.

I loved the service that Marcelo gave me, very attentive in offering drinks and pizzas, I give more than 5 stars, I will continue coming, thank you very much

I highly recommend this wonderful place, the Pizza perfects the friendly atmosphere and Marcelo served us with so much charisma! Rating 10 for him😍🤩

Amazing food! Marcelo is amazing!!!

I adore this Pizza Express. It's always friendly, always has great service and the food is delicious. Shout-out to our waiter Marcello tonight: what a lovely, funny and professional guy, advising us brilliantly and managing his section with panache!

Comfortable place to eat solo when travelling for work. Marcelo is particularly helpful and friendly, he seems genuinely to love his work and always has a smile for his customers

Had a great time!! Emmy looked after our table and was a star!

Great food and serviced today. Always loved the pizza, not too oily and chicken starters were so good!!! Emmy was a pleasure and very friendly

Had a very nice dining experience! The food was good, and our waiter Marcelo was fantastic, very attentive and friendly.

Emmy amazing so helpful and a pleasure to meet !

Great service, pizzas, and ambience. I'll be back.

Emmy’s amazing service! Very nice lady

* Lived in Shepherd's Bush just shy of 30 years. For some reason, I'd never visited this branch of Pizza Express before. (Or Pizza Express, in general.) Always gone to a rival on Holland Park Avenue. * 12 days ago, a buddy from Hammersmith popped round to see me. He didn't want to go "all the way" to Holland Park Avenue....so...(reluctantly)....I agreed to go with him to Pizza Express, (Shepherd's Bush.) * What a revelation!! (And an utter pleasure.) Fresh and tasty tucker, Warm and welcoming service, Great background music. * Not sure how I missed this one?? (I've been back twice. Both times without my buddy.) Meaning, I've been going on my own volition, LOL * Had a pizza with a classic crust the 1st time - Yummy. On my 2nd visit, my Server not only remembered my name...but what I'd previously - Wow! * I've just got back from another there. And my Server...(from all 3 times - A WONDERFUL!! lady called Mima? suggested I try the Romano crust. * I did. And Mima was spot on in her recommendation. (B/c the crust is thinner...you taste even more of the filing.) * TOTALLY !! want to commend her. (She's a big reason why I returned the 2nd and 3rd times.) As well as the tasty food, as well. lol. * This is now my new local Pizzeria. Memo to Holland Park Avenue "rival" - It's been emotional.

We had fantastic evenings. Came back the last evening for the nicest waiter in town; Marcelo. The food was super tasty but he made it a super fun evening. With a joke and a smile on his face, we couldn't miss him in the restaurant.

Emmy os a lovely and amazing waitress serving all the delicious food with a big smile. She recommended me the best pizza and dessert was jus the one I wanted. Pizza is fresh and super tasty. Clean restaurant, the manager was very friendly and helpful. Another waitress was also very kind and professional. I really recommend this peaceful restaurant The best place in London!

Our waitress Mima was very friendly and helpfull. The food was delicious. We will de definitely be back when in Shepherd Bush.

The food was very tasty, cozy atmosphere and the service, we were served by Marcelo, was very attentive and friendly.

Emmy is amazing, she smiled and helped all through our time here...truly a hard dedicated worker and beautiful lady.inside and out xxxx

I came here a while ago, the food and customer service was amazing! Marcello in particular was very welcoming and made the experience a lot more better.

Emmy was very nice and has tremendous customer service. Highly recommend this pizza express.

Excelent atention, Mima was very kind with us. Good pizzas, pleasant atmosphere.

I came here with my partner and we had the best experience thank you to MIMA !!! 10/10 service and she has definitely made us want to visit again. See you soon and thank you again !

We dined early because we had young children with us. It was not very busy, but it took nearly an hour for the food to be served. The children were hungry and tired of waiting. When the food did arrive, the children's portions were as if they had prepared one child portion and split it into two! We shared ours. There was no explanation or apology! Lights in the toilets did not work, and again, the staff did not do anything about it. For a Pizza Express, this is not what we would expect. More like Pizza Distress!

Very nice dining experience. The service was excellent. Our waitress Mima was very helpful and professional.

Good pizza. Professional and timely staff, especially Mima.

Had dinner here on 6th September. The pizza was great and the service we received from Marcello was brilliant!! Amazing host with excellent customer service skills! Will definitely go back.

I would like to thank Marcelo for his warm hospitality and caring attitude. He made sure to inform us about the Pizza Express app and all the offers available to us. We will be back, thanks Marcelo!

It was a great first meal on our Stay London. We were hungry after traveling for a while. Amy, who attended us was fabulous! It's cool to see someone having fun doing their Job, like she does. We were very happy with our stay and we recommend the place for the good food and the amazing attendance!

Marcelo, you smashed it mate. Lovely food with me and my girlfriend.

I had an amazing experience at Pizza Express! The pizza was absolutely delicious—perfectly cooked with a crispy crust and just the right amount of toppings. Every bite was packed with flavor, and it’s easily one of the best pizzas I’ve had in a long time. What made the experience even better was the outstanding service from our waitress, Mima. She was incredibly attentive, friendly, and made sure we had everything we needed throughout the meal. Her warm personality really added a special touch to the dining experience. I will definitely be coming back for both the fantastic pizza and the excellent service!

I had a great experience at PizzaExpress Shepherd's Bush! The food was delicious — I ordered the Romana Double American Cheese pizza and the Classic Dough Balls, which were both amazing. The service was quick, and our waiter Mima was very friendly and attentive. The atmosphere was also cozy and perfect for a relaxing dinner. Plus, I saved some money with the loyalty rewards! Highly recommend this place if you're in the area.

Marcelo is such an amazing server. If you ever come in here, ask to be served with him. 👏🏻

Great service. Our waiter Marcelo asked how everything was. Best lemon and herb chicken wings ever. Pizza was amazing and the honeycomb crème cheesecake was the best desert I’ve ever had. 10/10 would recommend.

Never disappoints! The food is amazing. Mima is an exceptional waitress, always smiling, kind and attentive. We go once a week; as this is our family’s favourite pizza spot!

Emmy the best customer service gives for us. She is so lovely . And we appreciate her service. I thank you for her

Mima, Mary and yanis were amazing 10/10

Mima was so kind and helpful, will visit again definitely

Had amazing time eating here. Service was top quality from Klaudia and Marcelo. They made sure we had a pleasant experience and definitely one of the best pizza expresses I've been to.

We ate twice in this pizzeria, which is located next to the hotel, so very convenient. We had a blast! The servers are very nice. The service is quick and the dishes are hot. I recommend this pizzeria. We will come back there during our next visit to London.

Our waiter Marcelo gave amazing service, was very funny and so upbeat. He improved our experience so much!

Very good pizza, wonderful service from Marcelo and he also speaks Portuguese which made it a lot easier. Thank you Marcelo for the welcome. Gratitude.

I visited the pizza express today. Had a very bad experience before so I was a little hesitant.i was very impressed.the garlic bread mozzarella was so tasty.the romana margarita was full of tomato sauce so I asked the line manager to add cheese on the top which she said she will make a new one,great service from the management. It turned out to be the best decision the new margherita was amazing.to my waiter Emmy,thank you so much for you great service,whatever I asked she done it with a speed and smile.Thank you guys.

we were served by marcelo he was so helpful and very sweet and funny. Best service ever !!!

The service was very good from mima very friendly and the food was very good

Very consistent always a warm welcome and good pizza. Staff have been there for a while which makes the restaurant feel like a home from home. Our waitress Amy was fantastic.

I had lunch here with a friend on 4/9/24. The food and atmosphere was lovely and the waitress who served us was very friendly, helpful and accommodating. We had the privilege of having Amy as our waitress and due to her wonderful service, we will definitely be returning 😊

I had a pleasant experience at PizzaExpress. The atmosphere was nice and peaceful, making it a comfortable place to. My server Marcelo, was very energetic, and always had a friendly smile, which made the service exceptional. As for the pizza, it tasted good, but considering the price, it was average.

Pizza very good. Very nice service. Marcelo is an excellent waiter. We will definitely come back here again ❤️😊

Marcelo was amazing. So helpful, energetic and positive. A joy from start to finish. Thank you so much Marcelo for your fantastic hospitality!

Excellent welcome! Very pleasant and caring team. Special mention for Marcelo. Thank you so much !!!!!

Amazing place with perfect service from Marcelo! That you so much for your incredible energy! 😁

The staff is lovely but it can get very crowded and then it’s a while for you to get served. The pizzas are very good and it’s easy to bring kids as well. They do Great ‘make your own pizza’ parties too!

I had such a lovely time at Pizza express Rockley Road about two weeks ago with my family. Everyone was welcoming, the food was great and our host Marcelo was exceptional. His attention to detail, friendliness and warm welcome made our evening very pleasant!

I recently visited Pizza Express with my partner and while the food and atmosphere were great, the highlight of our evening was the exceptional service we received from Mima, our waitress. She was warm, attentive, and made us feel genuinely welcome throughout our meal. On top of that, we were thrilled to find that they offer a delicious lactose-free cheese option, which made our dining experience even better! Mima went above and beyond to ensure we had everything we needed and her friendly attitude truly stood out. If you’re visiting, I highly recommend asking for her – she made our evening special. We’ll definitely be back, thanks to her lovely service and the great lactose-free cheese!

We had a really nice meal. The service was excellent and the pizza was very good. If you're going to Pizza Express and haven't got the app, download before you go as it's got some very good offers. Well worth a visit.

Highly recommended pizza restaurant with extremely friendly service “Marcelo”!

Big thank you to Marcelo for the great service. You made my sons day! :)

Marcelo was a great waiter loved the service

Delicious pizza and very nice, attentive and committed staff, especially the waitress Mima.Unfortunately the pizza disappeared from our plates too quickly to take a picture😅 we highly recommend this place:)!

Best pizza in town! Mima our waitress was very nice and kind. The Service was perfect👍

Here all staff is very lazzy very bad behaviour with coustomer

The food was so delicious and the customer service by Marcelo was so warm and welcoming making the whole dining expirence incredible!!