Pizza Express in Hammersmith and Fulham

The leggeras pizzas are a little expensive and scarce (the center is a salad but without dough underneath) but Marcelo served us wonderfully!

A very quiet and pleasant place. The staff was super friendly, especially Marcelo.

The waitress mima was very sweet and gentle with us, and the kitchen team specifically Mariangela made us very good tasting food, the hospitality was truly wonderful. I would recommend this for a calm and delicious night out with friends with hospitality like this.

Thank you for taking care of me, Marcelo! Really appreciated your humour and help with my gluten free needs. Pizza was delicious

Visited with my best friend on a trip to london, and pizza express was next door to our hotel, followed the moment we arrived Marcelo greeted us and sat us down, he took our order and quickly gave us our drinks whilst giving excellent customer service. he is a real asset to your teams thank you. Marcello

Marcelo was such a lovely gentleman and the food was incredible

A smaller restaurant but friendly staff. Customised our food perfectly. Would recommend!

Very good pizza, we were attended by Marcelo who works here for more than 27 years. Very nice guy, was very friendly. Would definitely recommend.

I loved the whole experience, including the waiter, Marcelo! Super nice guy!

The same waiter 12 years ago!! Marcelo is excellent!

The boss yelled at me when I wanted to pay my bill at the exit. Never seen so much disrespect towards a French tourist. Since when do we yell at customers??? To flee. Plus the pizzas aren't great.

Emny- great services through out the stay food was amazing didn’t take long to get to me and it was pipping hot it was a great experience

Absolutely charming waitress - Emmy with great service and always with a smile! A pleasure to visit!

He estado yendo a Pizza Express desde principios de los 70. Esta fue mi primera visita a Rockley Road y quizás la mejor experiencia hasta ahora. Hubo un tiempo en que la pizza PEx era un poco demasiado pequeña y mis hijos solían dejar un poco de picota, así que dejamos de ir. No es el caso ahora. Mi American Hot tenía el mismo sabor delicioso de siempre. Era un tamaño generoso y cocinado a la perfección. Nuestra camarera, Mima fue una delicia. Ella era muy profesional en su trabajo y cuando terminamos la comida, tuvimos una charla muy agradable con ella. Haremos de esta nuestra pizza preferida de ahora en adelante

Had a great dining experience at this Pizza Express, thanks to our waiter Marcelo. We did not have the Pizza Express app on our phones, so he explained tat we could get discounts if we were to sin up that night. Not only did we get a half price Pizza, but the management throw in free dough balls too. Great service and the Pizza was great too! 5 stars for Marcelo!

Better than the food was the service of Marcelo who is a super waiter, nice with children and very hospitable. Thanks Marcelo, it's very hard to find good service these days.

Perfect pizza and incredible service from Marcelo!! Thank you!!

Came here with a family of 7 for the half term break. Been to many pizza express's before but the service here was excellent. The children were served first which is a bonus and our host Emmy was very attentive to the children and delivered a class service. Thank you very much.

It was an excellent experience, the food was brilliant and most importantly the service which was provided by lovely mimi has been exceptional! She was amazing!!

Marcelo was a lovely waiter. Very bubbly and attentive :)

Marcelo was the most amazing host, we couldn’t have asked for better or friendlier service. Please reward him appropriately!

Had such a great meal before a gig - Marcelo was such a friendly face throughout it the night

Brilliant service from Marcello!! Thank you :D

We had a lovely meal here this evening - our food was excellent and very tasty. We were well looked after by Marcelo, who was very friendly and helpful and advised us on the special offers available through the Pizza Express app. Marcelo also invited our children to help make their ice cream sundaes with him, much to their enjoyment! All in all, we had a great evening and would recommend eating here.

Marcelo was brilliant, made the whole experience even better! Food and vibes was great as well!

Marcelo is a top server!!! Welcoming, smiling and very friendly!! The pizzas are excellent, I recommend this restaurant.

Mima was top notch, great service. And again sorry about the toilet, my mate has IBS

mima was different gravy thank you mima

Limbs atmosphere. Went nuts after the second pizza. Many thanks to Mima, she made our day!

These people have no idea what pizza is, much less Italian food. I can't say that they are British, because the least there are here are local people working in this place. It's terrible if you are Argentinian and know what pizza is, don't even think about stopping by this place. They are going to leave very disappointed.

I have been going here for over 7 years and the food and service is amazing- most importantly Mima- she is incredible, main reason I return! As someone who works in hospitality I honestly couldn’t hope for better

We had a wonderful waiter called Marcelo who made our evening really special, who was very attentive, friendly, helpful and we had a genuinely lovely evening. He's the reason I'll be coming back! Excellent food as always, and service sublime.

Marcelo made us feel very welcome and happy! Excellent service from a genuinely lovely person. We had great conversation and safe to say we made a friend. Will definetly be coming back soon. X

Mima was the most wonderful waitress!

Food was great!!! Pizza was crispy, big and very tasty The waiter Marcelo was very lively and funny, Luxembourg should be with people like him☺️

Marcelo is a lively and very good waiter, the food came quickly, and it was also very good. Seas like to come back

Mima was amazing ! I wanted to go somewhere fancy on portebello road. But it was too busy so we gave up and searched Shepards bush. Then we came here after all the searching we were tired, wet from the rain and gasping for some wine. We had an amazing time here. It was clean, fast service, passionate staff. Mima immediately came to us and apologized for the delay even though we just sat down, we had some wine and a starter and main and mima orchestrated the meal fabulously. Thanks so much for making it enjoyable.

Mima was amazing and super friendly ! Ask for her when you come for a great service

We had a very good experience. Mima served us and she was very friendly ☺️☺️

Had a lovely lunch here today - quick service and good food. Our waiter Marcelo was absolutely fantastic, couldn't do enough for us and was so warm and friendly. Made the visit extra special, thank you!

Visited on a Saturday evening and received a warm welcome from the Manager. We were seated quickly. We then received fantastic table service from the lovely Mima. The food came out promptly. I had the calamari and the cannelloni and they were cooked perfectly and were delicious. My daughter had the dough balls and a pizza, which again were delicious. We finished up with a coffee and a dessert. We will definitely be back.

Nice place and service. Big thanks to Amy who made our evening better.

Best leggera Pollo and Astra I've ever had a Pizza Express. Good amount of chicken and green stuff. Amy our waitress was very pleasant. Like the atmosphere too. Music not too loud and everyone can see the kitchen area. Wish I lived closer.

Very good food, especially Mima who was very nice!

Very good food and very good service, thank you Mima for the service!!

I always choose this pizza express, great service with amazing local energy! Mima is a great server!

Marcelo was fantastic very good helped me very much i felt so welcome fantastic worker. Will make me want to come again

Good food , nice waiter Marcelo

Food was good specially the desert. Service by Marcelo was excellent and friendly.

We went on National Pizza Day and were served by a very sweet man Marcelo set us up and was very helpful. We will come again for pizza and nice atmosphere!

A primeira vez que cheguei a Londres a primeira pizzx que comi foi da Pizza E.xpress. Hoje 10/02/2025 comi na a melhor pizza de gluten free na express. For the Pizza National day. The gluten free pizza was so so good. The Staff where so friendly special Marcelo. The room was a bit cold the toilets were very clean and smiling good. I have no complain I normally very facy eating out due to my alergia. You should visit. This restaurant and ask for Marcelo. It is in shepherd's in W12 Local shopping centre.

Marcelo just wanted to say thanks for the awesome service when I visited! You were super friendly, really attentive, and made sure we had everything we needed. I really appreciated your help with the menu and the great recommendations. You made our meal so much more enjoyable! Also, big thanks to the chef for the delicious food—it was perfect. Can’t wait to come back with the family!

Marcelo was great! Pizzas were great!

It was fun being served by Marcelo

The fööd is amazing thanks to Mima for providing excellent service and GF options!

Muy agradable y buen servicio. Mi camarero era Mima y ella era 👍👍👍. La comida era buena, y volveré. Gracias, seguro que te veo.

Incredible food! Very kind employees, especially Mima!! Definitely going back soon!!

Mima was a wonderful host, knowledgeable and with super customer centric aura. Thank you

Emmy was so lovely and her service was outstanding!, we had a great time at pizza express thanks to her

Great service from Emmy ! Was super helpful with the app and served us promptly! It was a delightful experience, definitely will dine again!

Great food and value for money. Thank you Emmy for treating us well :)

The perfect place to try delicious pizzas. The treatment of Mima, the girl who served us, is exceptional. Always attentive and talking to us in a very friendly way. The pizzas are tasty and the mozzarella sticks stand out, what we ordered. The place is beautiful, everything clean. While we stay in London, we are going to repeat the pizza. Thank you Mima, you are pure joy and kindness!

Emmy was a great host ! Really enjoyed the food and hospitality.

Thank you Pizza express and thank you Mima and other wonderful staff for making our evening so nice. Thanks for catering to my gluten free curse :)

If you're lucky enough to be served by Emmy, prepare for an experience that elevates dining to an art form. From the moment she approaches your table, it's clear that she’s not just a waitress—she’s a master of hospitality. Emmy’s warm, genuine smile puts you at ease immediately, and her attention to detail is unparalleled. Every recommendation is spot-on, with an almost intuitive understanding of what you’ll love. Her timing is flawless, balancing the perfect amount of attention without being overbearing. She’s always one step ahead, knowing when to check in and when to give you space. Emmy’s knowledge of the menu is impressive, effortlessly guiding you through the specials with enthusiasm and expertise, and her passion for the food and drink shines through with every word. But it’s not just her professionalism that sets her apart—it’s her personal touch. Emmy takes the time to make every guest feel special, remembering preferences from past visits and making thoughtful suggestions that show she truly listens. You don’t just feel like a customer when you’re in her care; you feel like a guest at a friend’s home. If there were a “Waitress of the Year” award, Emmy would win it hands down. Dining with her as your server is not just a meal—it’s an experience you’ll remember long after the last course is finished. In short: Emmy doesn’t just wait tables; she makes every meal an unforgettable occasion.

Absolutely fantastic experience at Pizza Express, Rockley Road, Shepherd's Bush! Emmy provided exceptional customer service – she was attentive, kind, and went above and beyond to ensure we had a great time. She even mentioned the app, which was super helpful. Her warmth and professionalism truly stood out. The food was amazing, and the atmosphere was lovely. We'll definitely be coming back. Emmy, you're a star – thank you for making our visit so special! 5 stars all the way!

Our server was nice and the food pretty quick, but it doesn’t seem great value. Good was good and not too heavy but overall feels expensive.

Emmy in this branch is such a lovely lady, very calm and considerate. We enjoy her taking our order when we visit.

Lovely experience with mima providing excellent service for our large table of 18. Happy to help with anything we needed! Great service and good food

Ammy great server, pizza was great, far better then avg pizza express

Emmy the waitress was Super Friendly very efficient service highly recommend.

Emmy was a fantastic host and we had a lovely evening

Emmy was very helpful and polite. Excellent servicr

Emmy's & Raj excellent. Will definitely return.

Excellent service from Mima who coped with 11 of us easily. Food, as always with Pizza Express, was excellent.

Very nice the people is very kind.Nice place

Emy very nice waitress and helpful…very nice service

EMMY is attentive very polite and she made our night unforgettabje

Web-based takeaway order, which needed some extra-time to get ready (10+ minutes) due to their mistake. Some salad dressing offered for free to remedy this, unfortunately it spilled over in the takeaway bag. No cutlery was provided. Considering the size of the servings, we found it relatively expensive.

Such a lovely place, service was amazing thank you Mima for looking after my family, definitely will be back.

I had a great experience at Pizza Express, thanks to Emmy’s exceptional customer service. She was warm, attentive, and made our visit truly enjoyable. Her kindness really stood out, and we appreciated her thoughtful approach throughout the meal.

Had a lovely family meal here - very quiet as it was New Year’s Day. Great service thanks to Emmy - she really took care of us with special care of our little daughter. Just lovely relaxed meal - thank you team!

Emmy was very helpful and we enjoyed our time and Pizza here!

I really recommend this place. Great food and good ambience. Mima was really welcoming and she looked after us throughout our dinner. I am looking forward to go back again and try some more pizza.

Service was good thanks. My pizza was tasty.

waiter Marcelo, very attentive and good

This restaurant was amazing, the food was delicious and the girl that served us called mima was fantastic and so nice with us. Perfect experience I highly recommend this place

A super fast and Delicious Meal of course… Do ask for Mima. She had us sorted :)

Very good service, Marcelo was a super polite and courteous waiter. There was nothing missing, the food was great! I can only recommend it to anyone who is currently in London, a must for me.

Emmy was the best thank you so much very attentive to our needs

A lovely Pizza Express, great food and accommodated for our dietary requirements in a way we could share without having to buy separately! Marcelo, our waiter was super friendly and great fun. Thank you!

Lovely pizza express, and Marcelo was an awesome waiter! The vegan pizza was particularly good - a great amazing of vegan cheese.

We were served by Marcelo - a really, really nice waiter!! The food was also very tasty. This restaurant is absolutely recommended.

Great food! Emmy and Marcelo are always very lovely! They provide a fantastic service and they create a wonderful atmosphere when we dine at this branch.

Mima was an amazing server! Had a lovely time

I recently visited pizza Express in Shepherd’s Bush, and I must say, the experience was nothing short of exceptional. The ambiance of the place was cozy yet vibrant, perfect for a solo visit or a gathering with friends. A special mention goes to Mima, the delightful waiter who truly elevated my experience. Her attentiveness, warmth, and sheer joy in ensuring every guest feels at home were remarkable. Mimas service was not only professional but also infused with a genuine passion that made my visit memorable. Thank you to the team at pizza Express for creating such a wonderful environment, and my deepest appreciation to Mima for making a simple meal feel like a moment to cherish. I will definitely be returning and highly recommend this gem to anyone seeking outstanding service and a delightful dining experience.

Great food and great service from Emmy

We had a wonderful evening at Pizza express on rockley road. The pizza was very good and the service we had from our waitress Mima was excellent. She took care of us like a loving aunt ❤️

Service was very amazing iam very happy to been there in have been there first time it was very busy today but mima worked very well and her service is very nice i enjoyed the pizza and loved it thanks for your service mima appreciate that see you soon.. 😊😍

Service with a wonderful smile Such a pleasant waitress shame I've forgotten her name