Based on 1.632 opinions finded in 3 websites
Based on 1.632 opinions finded in 3 websites
Nº 674 in 1046 in Hammersmith and Fulham
Nº 9 of 23 Pizza & Pasta in Hammersmith and Fulham
Opinions
Very good vegetarian, and the Margherita has also improved a lot
Salvatore Mancino . 2024-11-16
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excellent food, excellent service exactly 10 stars, I met Mrs. MIMA here who is a special woman and does her job exactly as it should be!!! we will definitely come back
Rusu Corneliu Petrisor . 2024-11-16
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Marcelo was an excellent waiter, we had a lovely service
Gabrielle Walker . 2024-11-15
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Excellent food and unbeatable service, ask for Arantxa and Mima, very friendly and attentive.
Mario Ese . 2024-11-15
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Phil and I had such a lovely time tonight. We were greeted with such kindness at the door and were offered our choice of seat - even though it was busy! We then had Emmy looking after us and had been told as they were busy, that there was an expected wait from the kitchen. Emmy introduced us to the pizza express app where you can gain points etc and we were pleasantly surprised with that. Although it was busy, she was very attentive but not at all over bearing. Everything came quickly and we had a great time. Everyone made us feel so welcome and Emmy is a star. Thanks xx
Rosie Morris . 2024-11-14
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Emmy is incredible. Ice cool under pressure from a busy restaurant. Special lady creating special energy
Phil B . 2024-11-14
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Great evening! Thank you Amy for the super service
Orlando Gaul . 2024-11-13
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Enjoyable evening at our local pizza restaurant. Tasty food, and pleasant chilled atmosphere. Mima our server was very accommodating and pleasure to deal with.
Selma Hooley . 2024-11-11
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Nice and clean environment. I want to give a massive appreciation to Mima, she was really helpful from the moment we entered, providing best service and recommendations. Food was really good too, thanks to the chefs.
Askar . 2024-11-11
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I highly recommend this wonderful place, the Pizza perfects the friendly atmosphere and Marcelo served us with so much charisma! Rating 10 for him😍🤩
andreia macedo . 2024-11-10
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I loved the service that Marcelo gave me, very attentive in offering drinks and pizzas, I give more than 5 stars, I will continue coming, thank you very much
Adriana Figueira . 2024-11-10
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Amazing food! Marcelo is amazing!!!
Juliana Acevedo . 2024-11-09
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I adore this Pizza Express. It's always friendly, always has great service and the food is delicious. Shout-out to our waiter Marcello tonight: what a lovely, funny and professional guy, advising us brilliantly and managing his section with panache!
Andrea Scott . 2024-11-08
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Comfortable place to eat solo when travelling for work. Marcelo is particularly helpful and friendly, he seems genuinely to love his work and always has a smile for his customers
Gail Wetherell . 2024-11-03
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Had a great time!! Emmy looked after our table and was a star!
Kevin “Spacemoron” Victoria . 2024-10-31
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Great food and serviced today. Always loved the pizza, not too oily and chicken starters were so good!!! Emmy was a pleasure and very friendly
Gerald Manalastas . 2024-10-31
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Had a very nice dining experience! The food was good, and our waiter Marcelo was fantastic, very attentive and friendly.
Yrina Vera . 2024-10-27
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Emmy’s amazing service! Very nice lady
Paula Tahiraj . 2024-10-23
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Emmy amazing so helpful and a pleasure to meet !
Theresa Dunne . 2024-10-23
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Great service, pizzas, and ambience. I'll be back.
Vesi Angelova . 2024-10-23
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* Lived in Shepherd's Bush just shy of 30 years. For some reason, I'd never visited this branch of Pizza Express before. (Or Pizza Express, in general.) Always gone to a rival on Holland Park Avenue. * 12 days ago, a buddy from Hammersmith popped round to see me. He didn't want to go "all the way" to Holland Park Avenue....so...(reluctantly)....I agreed to go with him to Pizza Express, (Shepherd's Bush.) * What a revelation!! (And an utter pleasure.) Fresh and tasty tucker, Warm and welcoming service, Great background music. * Not sure how I missed this one?? (I've been back twice. Both times without my buddy.) Meaning, I've been going on my own volition, LOL * Had a pizza with a classic crust the 1st time - Yummy. On my 2nd visit, my Server not only remembered my name...but what I'd previously - Wow! * I've just got back from another there. And my Server...(from all 3 times - A WONDERFUL!! lady called Mima? suggested I try the Romano crust. * I did. And Mima was spot on in her recommendation. (B/c the crust is thinner...you taste even more of the filing.) * TOTALLY !! want to commend her. (She's a big reason why I returned the 2nd and 3rd times.) As well as the tasty food, as well. lol. * This is now my new local Pizzeria. Memo to Holland Park Avenue "rival" - It's been emotional.
R R . 2024-10-20
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We had fantastic evenings. Came back the last evening for the nicest waiter in town; Marcelo. The food was super tasty but he made it a super fun evening. With a joke and a smile on his face, we couldn't miss him in the restaurant.
Aranka Verbeek . 2024-10-19
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Our waitress Mima was very friendly and helpfull. The food was delicious. We will de definitely be back when in Shepherd Bush.
Heleen Romkes . 2024-10-17
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Emmy os a lovely and amazing waitress serving all the delicious food with a big smile. She recommended me the best pizza and dessert was jus the one I wanted. Pizza is fresh and super tasty. Clean restaurant, the manager was very friendly and helpful. Another waitress was also very kind and professional. I really recommend this peaceful restaurant The best place in London!
Jo . 2024-10-17
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The food was very tasty, cozy atmosphere and the service, we were served by Marcelo, was very attentive and friendly.
Nicole Bürgy . 2024-10-14
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Emmy is amazing, she smiled and helped all through our time here...truly a hard dedicated worker and beautiful lady.inside and out xxxx
Victoria McDermott . 2024-10-11
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I came here a while ago, the food and customer service was amazing! Marcello in particular was very welcoming and made the experience a lot more better.
Kirandeep K . 2024-10-10
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Emmy was very nice and has tremendous customer service. Highly recommend this pizza express.
Stern Ritter23 . 2024-10-10
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Excelent atention, Mima was very kind with us. Good pizzas, pleasant atmosphere.
Enrique Padron . 2024-10-09
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I came here with my partner and we had the best experience thank you to MIMA !!! 10/10 service and she has definitely made us want to visit again. See you soon and thank you again !
Bella . 2024-10-07
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We dined early because we had young children with us. It was not very busy, but it took nearly an hour for the food to be served. The children were hungry and tired of waiting. When the food did arrive, the children's portions were as if they had prepared one child portion and split it into two! We shared ours. There was no explanation or apology! Lights in the toilets did not work, and again, the staff did not do anything about it. For a Pizza Express, this is not what we would expect. More like Pizza Distress!
Bharat Pattni . 2024-10-07
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Very nice dining experience. The service was excellent. Our waitress Mima was very helpful and professional.
Karima Samir . 2024-10-06
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Good pizza. Professional and timely staff, especially Mima.
Chris Palmer . 2024-10-05
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Had dinner here on 6th September. The pizza was great and the service we received from Marcello was brilliant!! Amazing host with excellent customer service skills! Will definitely go back.
hafeza baksh . 2024-10-04
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I would like to thank Marcelo for his warm hospitality and caring attitude. He made sure to inform us about the Pizza Express app and all the offers available to us. We will be back, thanks Marcelo!
Awo Guled . 2024-10-03
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It was a great first meal on our Stay London. We were hungry after traveling for a while. Amy, who attended us was fabulous! It's cool to see someone having fun doing their Job, like she does. We were very happy with our stay and we recommend the place for the good food and the amazing attendance!
Simon Galli . 2024-10-02
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I had a great experience at PizzaExpress Shepherd's Bush! The food was delicious — I ordered the Romana Double American Cheese pizza and the Classic Dough Balls, which were both amazing. The service was quick, and our waiter Mima was very friendly and attentive. The atmosphere was also cozy and perfect for a relaxing dinner. Plus, I saved some money with the loyalty rewards! Highly recommend this place if you're in the area.
John Care . 2024-09-29
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I had an amazing experience at Pizza Express! The pizza was absolutely delicious—perfectly cooked with a crispy crust and just the right amount of toppings. Every bite was packed with flavor, and it’s easily one of the best pizzas I’ve had in a long time. What made the experience even better was the outstanding service from our waitress, Mima. She was incredibly attentive, friendly, and made sure we had everything we needed throughout the meal. Her warm personality really added a special touch to the dining experience. I will definitely be coming back for both the fantastic pizza and the excellent service!
Sabina Pasichnyk . 2024-09-29
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Marcelo, you smashed it mate. Lovely food with me and my girlfriend.
David Guiloff . 2024-09-29
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Marcelo is such an amazing server. If you ever come in here, ask to be served with him. 👏🏻
Ana Beatriz Pacheco . 2024-09-28
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Great service. Our waiter Marcelo asked how everything was. Best lemon and herb chicken wings ever. Pizza was amazing and the honeycomb crème cheesecake was the best desert I’ve ever had. 10/10 would recommend.
Angus O’Leary . 2024-09-28
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Never disappoints! The food is amazing. Mima is an exceptional waitress, always smiling, kind and attentive. We go once a week; as this is our family’s favourite pizza spot!
Meral . 2024-09-27
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Emmy the best customer service gives for us. She is so lovely . And we appreciate her service. I thank you for her
SAMSON GEBREMICHAEL . 2024-09-26
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Mima, Mary and yanis were amazing 10/10
Leroy . 2024-09-25
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Mima was so kind and helpful, will visit again definitely
Kelvin Tershalla . 2024-09-22
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We ate twice in this pizzeria, which is located next to the hotel, so very convenient. We had a blast! The servers are very nice. The service is quick and the dishes are hot. I recommend this pizzeria. We will come back there during our next visit to London.
Laura Duflos . 2024-09-21
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Had amazing time eating here. Service was top quality from Klaudia and Marcelo. They made sure we had a pleasant experience and definitely one of the best pizza expresses I've been to.
Gerald Manalastas . 2024-09-21
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Our waiter Marcelo gave amazing service, was very funny and so upbeat. He improved our experience so much!
grace Ewen . 2024-09-20
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we were served by marcelo he was so helpful and very sweet and funny. Best service ever !!!
Aliya Osman . 2024-09-20
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Very good pizza, wonderful service from Marcelo and he also speaks Portuguese which made it a lot easier. Thank you Marcelo for the welcome. Gratitude.
Aline Borges . 2024-09-20
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I visited the pizza express today. Had a very bad experience before so I was a little hesitant.i was very impressed.the garlic bread mozzarella was so tasty.the romana margarita was full of tomato sauce so I asked the line manager to add cheese on the top which she said she will make a new one,great service from the management. It turned out to be the best decision the new margherita was amazing.to my waiter Emmy,thank you so much for you great service,whatever I asked she done it with a speed and smile.Thank you guys.
Naz FITNESS . 2024-09-20
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Very consistent always a warm welcome and good pizza. Staff have been there for a while which makes the restaurant feel like a home from home. Our waitress Amy was fantastic.
Jayce James . 2024-09-18
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The service was very good from mima very friendly and the food was very good
Only Vulpha . 2024-09-18
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I had lunch here with a friend on 4/9/24. The food and atmosphere was lovely and the waitress who served us was very friendly, helpful and accommodating. We had the privilege of having Amy as our waitress and due to her wonderful service, we will definitely be returning 😊
Sharon Martyn . 2024-09-18
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Pizza very good. Very nice service. Marcelo is an excellent waiter. We will definitely come back here again ❤️😊
Kamila Ujda . 2024-09-15
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I had a pleasant experience at PizzaExpress. The atmosphere was nice and peaceful, making it a comfortable place to. My server Marcelo, was very energetic, and always had a friendly smile, which made the service exceptional. As for the pizza, it tasted good, but considering the price, it was average.
Ahmet Can Aydemir . 2024-09-15
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Excellent welcome! Very pleasant and caring team. Special mention for Marcelo. Thank you so much !!!!!
G M . 2024-09-14
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Marcelo was amazing. So helpful, energetic and positive. A joy from start to finish. Thank you so much Marcelo for your fantastic hospitality!
Rebecca Rayne . 2024-09-14
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The staff is lovely but it can get very crowded and then it’s a while for you to get served. The pizzas are very good and it’s easy to bring kids as well. They do Great ‘make your own pizza’ parties too!
Maria Monteiro . 2024-09-12
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I had such a lovely time at Pizza express Rockley Road about two weeks ago with my family. Everyone was welcoming, the food was great and our host Marcelo was exceptional. His attention to detail, friendliness and warm welcome made our evening very pleasant!
Dina Aragaw . 2024-09-12
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Amazing place with perfect service from Marcelo! That you so much for your incredible energy! 😁
Johnathan Finotti . 2024-09-12
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I recently visited Pizza Express with my partner and while the food and atmosphere were great, the highlight of our evening was the exceptional service we received from Mima, our waitress. She was warm, attentive, and made us feel genuinely welcome throughout our meal. On top of that, we were thrilled to find that they offer a delicious lactose-free cheese option, which made our dining experience even better! Mima went above and beyond to ensure we had everything we needed and her friendly attitude truly stood out. If you’re visiting, I highly recommend asking for her – she made our evening special. We’ll definitely be back, thanks to her lovely service and the great lactose-free cheese!
Tiago Rodrigues . 2024-09-08
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Highly recommended pizza restaurant with extremely friendly service “Marcelo”!
erich.z . 2024-09-07
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We had a really nice meal. The service was excellent and the pizza was very good. If you're going to Pizza Express and haven't got the app, download before you go as it's got some very good offers. Well worth a visit.
Ian Brown . 2024-09-07
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Marcelo was a great waiter loved the service
Kevin Murray . 2024-09-06
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Big thank you to Marcelo for the great service. You made my sons day! :)
Jessie John-Brown . 2024-09-06
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Delicious pizza and very nice, attentive and committed staff, especially the waitress Mima.Unfortunately the pizza disappeared from our plates too quickly to take a picture😅 we highly recommend this place:)!
Marta Wysmołek . 2024-09-02
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Here all staff is very lazzy very bad behaviour with coustomer
Virani Mitesh . 2024-09-01
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The food was so delicious and the customer service by Marcelo was so warm and welcoming making the whole dining expirence incredible!!
Mulki M . 2024-09-01
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Best pizza in town! Mima our waitress was very nice and kind. The Service was perfect👍
OE7WPA Amateurfunk . 2024-09-01
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Marcelo was a great help today! He really made our visit a lot easier and gave great recommendations. His energy was also great. I look forward to returning!!
Riyan Abdullahi . 2024-08-31
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The staff are very nice 🙂 but the pizza is so bad the sauce is so raw and the cheese is like rubber the worst part is the dough is undercooked guess what I bit into my pizza 🍕 and the cheese separated from the dough I'm so disappointed 😔 and the pepperonis are AT THE BOTTOM OF THE CHEESE I HAVE NEVER HEARD OF THE TOPPINGS BEING AT THE BOTTOM I THOUGHT THEY WERE BETTER I RECOMMEND MELEMIUM PIZZA PUTNEY ITS AMASING
gazelle gilbert . 2024-08-30
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The pizza was amazing and the service was good and for a good price, but the interior is so dark and the spotlights shinging on each table are so bright that the hard contrast between light and dark was a bit "uncomfortable". In my opinion, providing slightly more soft ambient light throughout the room and making the spotlights not so blindingly bright would make the atmosphere better and more comfortable. The location is nice, too. Because it's located a block or so away from the main road means the traffic passing by isn't as bad, and it's not so loud.
Donavan Kuhl . 2024-08-29
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Thieves hang around outside this one in deliveroo uniforms. They tried to steal my bike but I was wise to it and had to move it. Made for a not pleasant experience at all
Sam Grant . 2024-08-28
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The best service and food a place could give. Mima is charismatic and attentive, the chefs are talented in serving the best food, and the manager provides a great atmosphere. 10\10
Sirood . 2024-08-26
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Me and two of my friends were looking for a place with gluten free food, as one of my friends is gluten free, and Pizza Express came up. When we went we were energetically greeted and our waiter Marcelo was super fun! When we told him that my friend is gluten free he grabbed a large book that had all the dietary options for all of the dishes and double checked what my friend was getting was gluten free. When I asked him about spice on a dish he gave his opinion and also was very helpful. A great experience and was a very tasty dinner!
Harry Curtis . 2024-08-24
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Mima and Claudia were super friendly, made sure we weee made welcome from the moment we entered and also helped us with our issue with O2 priority codes. We will certainly be visiting this branch again. Thank you for your wonderful service.
David Hopper . 2024-08-21
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Went on way to other things. They were quiet but it was a Tuesday lunchtime. Service was brilliant. Not over attentive but on point. I am a creature of habit. I have the same thing. Always funghi di Bosco pizza. I love Italy . I travel. Today. This pizza was THE BEST I have ever had. Including Italy and many numerous pizza expresses This place deserves more attention. When I next go to London. I would go out of my way to visit this franchise. Stunning . Thank you. X and I am a tough critic
Jessica M . 2024-08-20
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Our server was Mima she was lovely and very quick with great pizzas would definitely recommend
Orlando Lewis . 2024-08-17
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Mima was super welcoming and positive and made our visit an even better experience.
Bartek Osik . 2024-08-16
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My wife and I had a wonderful evening at Pizza Express. We could choose a table and sat by the window. Our waiter was Marcelo. He is a lovely energetic man who is always smiling, is very friendly and very helpful. We asked some questions about the menu and he answered them all very professionally. When he found out we were there in London to celebrate my birthday, he brought me yellow balloons and a plate with some pieces of brownie and a burning candle on top, and sang “happy birthday” for me, together with his colleague. It was a very nice experience.
Jeroen De Smet . 2024-08-16
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The waiter Marcelo is dynamic, smiling and super fast. We ordered 2 salads and 1 pizza served quickly and generously for an affordable price. We recommend this simple but friendly pizzeria, Marcelo speaks to you warmly and shows you little places to visit.
Stef Stef . 2024-08-16
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Great ! Thank you to manager Claudia !
Ome Hill . 2024-08-13
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Mina was nice customer handling
Abebe Mengesha . 2024-07-31
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Very good service, very welcoming and very good food
Joel Abnet . 2024-07-31
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My waitress Mima was friendly and gave me good service.
tomy history . 2024-07-29
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Excellent pizza! Super fair price and the attendance of waiter Marcelo made even more special! We really loved and recommend the place for everyone
Aline Pacheco . 2024-07-26
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Nice and friendly service from Marcelo. Food was also very good!
Johanna Holzmayer . 2024-07-25
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I was served by Mima. She was amazing and helpful. Thank you Mima to make our dinner special 😊
Marcio Pereira . 2024-07-21
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Wanted to say my boyfriend and I had a lovely dinner here, made even better by our waiter Marcelo! He was super attentive and very kind, I can’t remember the last time I had such lovely service so it was very refreshing and made our Friday night! (To his manager, he deserves some days off!!)
Annabelle Kao . 2024-07-19
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We had such a lovely time at Pizza Express! We asked for our order to be quite speedy as we didn’t have much time to spare, and it arrived so quickly we were even too early!! Our waiter Marcelo was so kind and his smile was so contagious:) Couldn’t recommend it more!!
Julia Tortora . 2024-07-19
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We've been eating at this branch for 10 years now, the pizza is always cooked and presented to our liking, but the main reason we return is because of the friendly, attentive staff, it's like returning to family each time we go. Service is top notch, haven't found anywhere to beat it. Thoroughly recommend it you won't be disappointed. I should like to add that the service was also very speedy and the quality of the food was amongst the best we have seen in Pizza Express.
Fabrizio . 2024-07-18
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I loved the experience at the pizzeria in Shepherd’s Bush on Rockley Road, pleasant atmosphere, tasty pizza, excellent service from all the staff, especially the Brazilian Marcelo who served us very well. I will definitely return to the establishment, I recommend it.
Ramira Juste Sol . 2024-07-13
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We were served by Mima and she has been absolutely outstanding! Very assisting, friendly and polite, she was always welcome to help. Food was also beautiful, well cooked, came quickly. Overall 10/10!
Abby Rogers . 2024-07-13
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Just had dinner here , as always good food and friendly staff. I’m always made to feel welcome. Mina is lovely and always happy, and gives a warm welcome every time 😀
Ann . 2024-07-12
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My wife and I loved the place, very pleasant atmosphere and the food was even better, we came to the express pizzeria on Rockley Road and here we had the pleasure of meeting Marcelo who served us and answered our questions about the menu with great attention and care. I will come back more often, not just for the food, I will also come back for the service.
Matheus Correa . 2024-07-12
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The food was delicious and arrived fast. The biscoff sundae was amazing and our waiter (Marcelo) was the most humble and amazing guy ever !
Siglia Bondin . 2024-07-12
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Excellent service and the waiter Marcelo is crazy and we recommend that you come and eat here when you are in London.
Yanika Mercieca . 2024-07-12
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Great customer service yesterday by a lovely lady called Mima! The service was fast and friendly, and the food was great quality, would recommend :)
Jodie Sech . 2024-07-11
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i absolutely loved the food and the service, being taken care of by Mima and Maryangla (whos food was excellent) really kept me at ease and made my day, i couldnt be happier after this visit
720polyshot . 2024-07-09
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It was so bad. There was no tomato sauce on the base, barely a tablespoons worth spread over a LARGE pizza. The cheese was so so so bad. It was so rubbery, did not taste like real cheese. It did not melt or go stringy like mozzarella is supposed to do - even cheddar. It was just terrible pizza. You can't really go wrong with pizza. I don't know how they managed to make such a horrible pizza. I didn't even want to give one star. My husband also collected the pizza and it was pouring down with rain so he asked for a bag for the pizzas and the guy behind the counter said no. How bizarre and unhelpful and rude.
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La pizza migliore di sempre e anche di moltissime in Italia!Davvero squisita! Una pasta sottilissima ,croccante ma soprattutto leggerissima!