Pizza Express in City of London, Westminster

We were looked after very well at the restaurant despite our booking not showing up on their system. They managed squeeze us in and get us fed and watered in time for our visit to the theatre!!

Literally the worst service I’ve had from a restaurant in a while. Didn’t serve water even after asking four times. Took so long before they got my order. Service time so slow. I’m usually a fan of Pizza Express, and I’ve had it in branches across different parts of the world. This one was the worst.

Had an amazing time- one of my favourite branches. Service was prompt

Food was mediocre. Macaroni cheese tasteless. Like warm starters. The service was amazing can't fault it. The cost The really not worth the quality if food. We spent 90pounds on a kids meal. Garlic bread starter and bruchetta. Macaroni cheese and pizza. A desert and soft drinks. If the food had been better quality the price may just about seem reasonable. Disappointing really.

I stumbled upon Pizza Express by chance. I was in a hurry, I had little time to eat and I was thrown into the restaurant without knowing what to do. Fortunately, chance allowed me to meet Fehzan! With great professionalism he welcomed me into the restaurant and made me sit at the table and, pleasantly, presented me with the restaurant's offers for lunch, also reassuring me that I could consume my food without causing delays in my work appointments. I must admit that he kept his word! I had the opportunity to have a calm lunch, eating an excellent pizza and enjoying it until the last slice. I didn't know the place but before returning to my work commitments I inquired about the manager who welcomed me and I assured him that I will definitely return to that place which allowed me, for thirty minutes, to relax, putting aside work problems and recharge my batteries. batteries for the subsequent work steps. Thanks Fehzan! I would love to find a manager like you every time I entered a club!

Great food, the server was really friendly and helpful. 4 star because we wanted a booth seat and were told it was reserved, yet people didn't come until we were leaving, the vegan pudding someone wanted they didn't have, and they also forgot to bring out the olives we ordered.

Just had the most delicious meal at Pizza Express, and the atmosphere was so cozy and inviting, perfect for a night out with friends or family. Big shoutout to Faizan, the manager, for making sure we were all well taken care of. He really went out of his way to make our dining experience extra special.

The nice lady with short blonde hair recommended me the vegetarian pizza and it’s best pizza I’ve had in a while. Thank you for serving me! :)

Warm and welcoming, service great. Food excellent and only minutes away from many theatres.

Food was pretty good and I reckon there will be something for most who like pizza. Asked about a student discount for pizza before starting and how it worked. Was just told to scroll down to read the conditions, which I skimmed through but would have hoped that they would have told me meant that by using the "free doughball" rewards on their app meant I wasn't eligible for either offer. Then to add insult to injury they wouldn't take my Tesco clubcard vouchers as I'd used the doughball offer. This was all on top of not being served for about 40mins and waiting about 30mins for drinks to come. Starters came out about 10mins after this, but one of the sides that was asked to be done as a starter didn't come until after all the pizzas had been served. The pizza I wanted was also not possible as they had run out of mushrooms. The service staff themselves were friendly, but far too slow. Overall, I'd say it was tasty and nice enough. But if your looking for something nice and quick or decent service I would probably choose somewhere else.

I had a fantastic experience at Pizza Express, thanks to our server, Fehzan. He greeted us warmly, provided excellent recommendations, and ensured everything was perfect throughout our meal. Fehzan's exceptional service, coupled with delicious food, made our visit memorable. Highly recommend!

Overall had a great time, always happy to have GF and DF options as well as normal so all my friends and I can eat together. The manager named Fezhan was awesome at ensuring all the allergen stuff was taken care of.

I had the pleasure of dining at Pizza Express three times recently, and each visit was nothing short of exceptional. The food was consistently delicious, and the staff were incredibly friendly and attentive. I must highlight the outstanding leadership of manager Fehzan , whose professionalism truly set the tone for the entire dining experience. It's rare to find such a welcoming atmosphere coupled with delicious food. I highly recommend this establishment to anyone looking for a fantastic meal served with a side of genuine hospitality.

My son is diabetic, which means we need to know the total carbohydrates in all my son's food, so we can give him the correct insulin dose. He selected the chocolate fondant dessert, the details of which were not yet available in the nutrition info on the app as it is a new dish. The restaurant Manager whose name is Fazhel, was extremely helpful and actually went to get the packaging from the kitchen to find out the carbs and help us calculate it exactly. Our waiter, Aston was also extremely helpful and attentive as well

Amazing place, we went there before our Lion King show and it was a great choice. Lovely people with truly caring service. Big recommend!

Visited pizza express on Tuesday with my friends. I was served by Viraj. His service was exceptional with friendly behaviour. He was mindful to ask us about the allergies and also asked us about any desserts and second round for the drinks. Viraj was very courteous and attentive and it was easy to approach him. The service was very quick and Viraj suggested us new offerings on the menu. I had ordered Pollo Fiesta which was one of best pizza's I've had. I would like to compliment the female chef that was working that day.

On Tuesday, I visited to Pizza Express with my friends and was served by Viraj. The girl who prepared the dish did a fantastic job. The food was of good quality, and the service was good as well. Everything was asked, even desserts and allergies.

Great food and amazing service from their lovely staff, Maria !

Food's always good, service is friendly, and they often have a deal on.

나이가 있고 키가 작은 남성 직원은 들어왔을 때부터 인상을 쓰면서 자리로 안내했고 식사 후 접시를 치워준 20 분 뒤에야 계산을 요구했다. 또한 카드 단말기만 테이블에 올려놓은 채 알아서 계산할 것을 요구하고 다른 일을 보러 갔다. 이것은 다른 테이블과의 명백한 차별이었다. 아시아인을 차별하는 것으로 보인다.

Sabroso, caro, pero una anteción poco calida, casi que nos castigaran por consumir poco. No volvería.

Perfectly located for Mama Mia pre-show meal. Expected Pizza Express quality food and great service. Would recommend booking if a group of you as very busy on a Sunday lunch time.

Very slow service. Were going to order dessert but we're waiting more than 20 minutes for a dessert menu so decided to just pay and leave

irvyna was great, such a wide smile and great attitude

テイクアウトで頼みました。 それから40分程、席で待ちました。 まだかと聞くと、すぐに持って来ました。 ピザは冷たく、硬かったです。 最初にオーダー取った男性は、注文のときに、舌打ちしていました。 味は好みだったので、残念です。

I recently dined at Pizza Express and had an exceptional experience thanks to Iryna's outstanding service. Her attentiveness, friendliness, and promptness truly enhanced our meal, making it a memorable visit. I appreciate the excellent customer service provided by Iryna, and it positively influenced my overall perception of Pizza Express.

Very lovely place!! Been served by Iryna, she is very amazing and warm welcoming, will definitely be back here :)

Great place, the food was amazing ! Special thanks to Irina she is the best ! 🥰

I like this place ,very good service,especially waitress Iryna. She is very friendly and positive person.

I’m impressed of the service, amazing food quality, I would love to mention that Iryna girl from Ukraine she’s been amazing, everything was perfect,thanks Iryna ❤️

The waiter Irуna served us. Irуna knows her job, she offered us very tasty food. We were delighted with the service.☺️🙏

Everything was really amazing and food was so delicious. Iryna was very accommodating and has very nice hosting ability. She is perfect and i would recommend many more other people to visit here . 😘😘😘😘Good times only

Such a nice place! We're so impressed with the delicious food, lovely athmosfere and fantastic service of Iryna!

We had a quick lunch there. The food came quick and hot. We love the pizza and grilled aubergine. The staff Iryna was super helpful and friendly!

I am a student of King’s College London and I was there to claim a student offer. From my past experience from a few other restaurants nearby, I was assuming that I will be treated bad by the staff.But contrary to my belief Claudio treated me with a welcoming smile and respect also helped me out with claiming the student offer. Now I go there whenever possible just because of him.

Very busy visit before a theatre show

this is a day late but i promised i wouldn't forget so heres my review IRYNA IS THE BEST WAITRESS EVER

Had a great time. Was served by Irina. She was quite welcoming. Will definitely come back :)

Staff are very rude, the food is very bland.

The food was fantastic as always and the server Iryna was very kind and helpful. Can’t fault it I’d definitely recommend, perfect location before seeing a show or if you’re spending the day in Somerset house.

Really good service, came 5 minutes after ordering. Special thanks to Iryna for helping me apply my discounts when paying for the bill.

We were politely asked if we could move tables due to a larger table required for a booking We were kindly offered a free hot drink for the inconvenience. Very busy, we were due at theatre so tight turn around. Aston (waiter) was an absolute star! Professional, helpful, friendly and calm nothing was too much trouble for him. He was a delight .

We had dinner at this restaurant yesterday. Great food and service! Everything was served up perfectly! Special thanks to Iryna!

The food was really delicious and the service was brilliant, especially Iryna’s.

Iryna was really helpful and made our experience here as smooth as possible

Great Pizza and very good deals for students. Very nice staff especially Iryna

Enjoyable meal with good. Speedy service. The waiter was very friendly. A little early in the evening for a great atmosphere, but enjoyable pre-theatre meal. Shame Veniziana wasn't on the menu.

Iryna was very kind and helpful!

Great service by Iryna today - really friendly and efficient. Thank you so much 😊

The impressive thing about the restaurant is how on the whole they manage to serve a big party all at once. Food was up to the usual standard.

Iryna was great! First class service

Went there today, we asked about the student discount but was not accepted in the end by the older blond women

You really looked after us thank you.

Pre theatre dinner in one of the restaurants of the Pizza Express chain. Nothing special really. You get what to expect.

Issa was a wonderful server! A great sense of humour whilst keeping it professional.

the service is sooooooo bad，they ignored us when we want to check out for times! Maybe because we are bad at English.

Food was to expected standard. It was quiet as the theatre rush tine had past.

Irina was super nice and helpful!! Service was efficient and the hospitality was great.

Great experience! Customer service was really good, Iryna was very sweet and efficient. The food was good as usual.

worst experience i have ever been foods are trash . the one with the glasses guy spit our food

Waitress was so rude to my friend. One of the waiter which has glasses threw the bill to us :(

Really good Pizza Express branch - the food was great and everything came out super fresh and hot. Excellent service during our visit, the staff were attentive and the manager in particular really looked after us. Close proximity to theatres around the North Bank area so a great spot to eat at without having fight through the busy Covent Garden area.

"I recently dined at this pizza restaurant, and I have to say that my experience left much to be desired. The food quality was quite disappointing, earning a 4/10 rating from me. The taste and freshness of the ingredients were subpar, and it didn't live up to my expectations for a pizza place. What was even more disappointing was the staff's behavior, which I would rate a 0/10. I found them to be incredibly unfriendly and unhelpful. Their lack of courtesy and attentiveness made the overall dining experience unpleasant.

I again visited with a large number of colleagues and have to say that the restaurant handled the table very well indeed. The food was up to the usual standard and service very good. Restaurant was quiet but still had a decent atmosphere.

Disorganised, painfully slow and inattentive (even when asked) and got our son’s order wrong. Extremely abrupt waitress, struggled to process a valid voucher.

I had a fantastic service from Issa tonight excellent customer service and great food!

Nice place 👌 Tasty food, good atmosphere, excellent service. Waitress Iryna was very polite and attentive ♥️

Quick service, cold beer ( it is sth in UK), vegan options. And a smiling waitress, what could I expect di piu...

Pizzas medianas e preços altos em comparação com a concorrência. Não voltaria.

Disgusting and the price too much high come on for 1 Margherita 10. Pound ...stole money for small pizza

Great service and staff. Kids loved it, especially playing chef

Brilliant meal - Claudio was a fanstastic waiter - he was absolutely lovely and made my mum’s birthday so special! Thank you Claudio!

Sehr lecker, tolle Auswahl an Getränken, Desserts und Pizzen zu moderaten Preisen für die Gegend. Einrichtung geschmackvoll und ausreichend Platz zwischen den Tischen. Sauber war es auch.

Overpriced pizzas and shockingly bad service. Waited 10mins for a desert menu that never arrived, so paid and left instead.

SO amazing - the staff, food, and atmosphere were all incredible. Issa, our server, was absolutely amazing and made the evening a blast

Very friendly, good service. Easy choice.

Asked for the pollo pesto Al forno and got it served in a dish so it was barely warm. The manager then tries to tell me it isn't an Al forno dish even when it's under the section Al forno on the menu.

We have booked the table for dinner before the theatre show and went as a grouping of 7. Our table was looked after by Issa who was very attentive and engaging with our children. The atmosphere was lovely as always it was busy, the service was smooth. We tried the new pizza La Cubana which was lovely, plus some favourite which was Bbq burnt ends and prawn garlic, which was also nice , although I’m not a fan of sea food on pizza I really enjoy the slice! The only down bit was that we had to rush through our food as we had to be in the theatre at 7:30 and arriving at 6pm we thought we had enough time to sit through the meal and enjoy it quietly. Our food arrived after 7pm…but the atmosphere and all experience was absolutely lovely!

Had an amazing time dining in!!

10/10 service from staff and good food.

Really enjoyed my food - great gf options

I said I was coming back and I did... I went for a Calzone this time and WOW! this was yummy, I then treated myself even further to a lemon and white chocolate dessert... I just love Pizza Express, great service also and a lovely atmosphere... See you again soon :)

A solid four stars. It won't blow you away, but service was efficient, the pizza was pretty good, and the price not absurd. I would definitely come back because I liked the place, and because in many parts of the city they are the only option...

Really great pizzas, salads, etc. Service from the waiter was excellent. I was very disappointed in the attitude of the manager who accused me of not booking as they had accidentally given our table away.

Great little pizza express tucked away. A gem, if you are near Covent garden. Small but good service. Few tables outside.

Had a great experience at Pizza Express in Aldwych on Saturday afternoon. Loved the atmosphere and decor, and the service was efficient. Felipe the manager did a great job at explaining the menu, and the food was excellent. Would definitely recommend!

Best pizza and friendly staff! Maria , Anthonio and the manager were super nice! This place is a perfect example for anybody to know how to manage and give 100% of service to their customers. To be honest, Pizza express become my favourite pizza place after I visit there. I would definitely visit again!!! Highly recommended!

Wonderful service and very accommodating. We came here before going to the theatre with a large group and the staff couldn’t have been lovelier or done more to help us. ⭐️⭐️⭐️⭐️⭐️

John was great, lovely restaurant

We had a lovely dinner at your restaurant ladt night and my kids were so happy to be introduced to the chef and the Italian manager who gave us chefs hats. We couldn't have asked for any better than this!

My waiter Philipe was really friendly and the pizza was great, I would definitely come again :)

Ordered a garlic cheese bread and pizza to share. Prices were high I thought. One slice of bread heavily laden with cheese and very little garlic taste to it for £10 I thought was too expensive. The pizza was ok but a bit on the pricey side. Here on holiday so won’t return.

Good menu of pizzas, however it could have done with more cheese. .Pretty expensive too.

Visited this restaurant for a second time last night for a works do. It really is a lovely restaurant with such friendly and happy staff. Great atmosphere, good music. The food was perfect, and our various dietary needs all catered for. We really couldn't ask for more.

We'd visited this restaurant before and really enjoyed it, went again for a friends birthday, the staff were so lovely and made us feel really welcome and the food was delicious

I visited the restaurant with my children and we had a lovely dinner. The staff was exceptional, the chefs were so lovely and friendly!

Brilliant experience at Pizza Express today! Staff were so friendly and were so kind to our children, even introducing them to the chefs and letting them watch the chefs make food! Highly recommend, it was worth every penny for our families to eat here

Good for lunch pre theatre . Excellent prompt service. Phillippe looked after us very well. Great menu choices including vegetarian options. Desserts were really good too

Sehr guter Service. Das Essen kam zügig und hat ausgezeichnet geschmeckt. Der Wein war vorzüglich. Vielen Dank!

Absolutely love the place. The staff are so great. Would definitely come back :))