Pizza Express in Greenwich

Amazing experience despite being packed. Will be back!

Lovely food and atmosphere. Georgia was great and friendly

We were sat in one corner which was fine BUT then we were forgotten . It took a long time before anyone came to take our order . We were seriously tempted to get up and walk out . I even noticed a few other people who came just after us being served before we were finally given attention .

Thank you for a lovely time. The food was amazing. Definitely will return.

We have a chikd worh an allergy and waitress Florbella was absolutely amazing,helpful and wonderful

We had a joint kid's birthday party here and had an excellent time. Bruno and his team were accommodating and friendly. The children had an amazing time. We all enjoyed the food, the space was great, the toilets clean and the service was amazing. There was a slight hiccup with the order but this was immediately addressed and we were generously compensated. Thank you for helping to create such a memorable birthday. Highly recommended.

Great service from Shekha. Polite and very professional, Would visit again.

Poor service Was told they take taste card then told they don’t take it, my daughter friend food didn’t come they then refunded it and took ages to come , staff all over the place don’t know what they doing ! Don’t recommend

The staff were brilliant the restaurant was extremely busy.

We had a great time and Angel was a great server!!! Very charismatic!

Waited for one hour for a pizza. Asked for a large, received a classic. Starter arrived after the pizza. Never coming back. Terrible.

We had a great meal and we really appreciated Angel in particular who made us giggle but also provided great customer service.

Amazing service and staff were so friendly :)

Very outstanding service by Shekha. She is a star! She explained very well the perks and how the app works for us for better savings! She managed the shopfloor very well by herself. Outstanding customer service Shekha! 5 stars

We had a joint birthday party with 20 kids and their parents. Bruno was so amazing in helping us get everything organised so the party could run smoothly. Highly recommended!

Lovely,clean place with tasty food. Very nice,helpful and attentive staff. Highly recommended 👌

Angel was lovely and provided amazing service!

Brilliant service from Angel, great food and quick service:)

Julia the waitress was great. Informative and very attentive. Food was great. Restaurant was mobbed - ahead of the Gracie Abrams concert.

perfect stop off before the concert, julia was a great server!

Jules was great, had to deal with my fussiness with no complaints😂

Jules was amazing. Very accommodating with outstanding service

The food was amazing. 2 for 10 deals for cocktails found very attractive. Served by Jules, amazing waitress, very friendly and polite.

It was amazing food and service by Jules was amazing. We absolutely loved it.

It’s been my first time dinning at pizza express the o2. I’ve been on a very busy evening and the waiting for food was very long but I was pleased by me server Jules, that checked on us and assure we are being taken care of. Recommend to book before if you want to come on an event day.

It was a very busy afternoon at O2 arena and this pizza express was packed, we have to wait in the queue for a while but eventually we ending up having a wonderful time thanks to the wonderful staff at this branch. Especially thanks to Angel. See you soon

Fantastic service at the Puzza Express O2 . Fabulous food. In fact the best PEx branch I have visited to date. Brilliant food and service !

We came here for a bite to eat, I ordered a pizza that was okay, but it's a pity that I had to cut my pizza with a sandwich knife. My girlfriend had a pasta, which we can make 10x better at home. very expensive for what you actually get. Waitress didn't seem to like her job at all. In short, price-quality is not quite right

We went in to try the offer and was served by the manager Paolo who explained it all well, when the bill came we was surprised as there had been some confusions with the offers but once Paolo came back he sorted it all out and was lovely providing a great dining experience for all customers making us get the most value in our time here

The food was amazing and Ritika was of a great help to us!! She was sweet and approachable

Well pizza was okayish. And the service woman maybe was little passive rude. She took my plate when I wasn't done and was on break from eating (2 mins). But yea 😇 not the "best" pizza...

We had a great time for my daughter's birthday at Pizza Express Greenwich O2 looked after by Jen who was amazing - down to bringing our cake to the table with with candles lit and the whole restaurant singing happy birthday! Really good service and the food was great, many thanks.

Best pizza and amazing cocktails!

I was very happy with my experience at the o2 pizza express restaurant. My serves Jules was very attentive and friendly and looked after us really nicely.

Thank you so much for the amazing good and the great atmosphere! Staff was polite, helpful and always smiling!!!! Will definitely came again

Excellent service from Bruno serving a table of 15. Thank you!

Bruno was great we were a party of 15 fantastic service

Itziar - was a great waitress. Great food. Great service.

Ritika was very upbeat and attentive. A credit to your brand. Well done Rikita!

Lovely experience and need special mention of Rithika. Very understanding of our culinary requirements and she served with a smile and attentiveness.

We took a boys football team here for lunch after Toca Social to celebrate the start of their football season. We were so impressed with the booking process, being able to pre-order pizzas to save time on the day, the great tasting food and fantastic service from Bruno. It was a very special afternoon.

I had a great time dinning and i was very happy with Jules service and her recommendations. There was a busy time so the waiting for the food was quite long but overall i enjoyed it.

We had to wait literally for over 1 hour for a pizza, and when we were finished they gave us the bill even if we didn’t asked for it. They literally invite you to leave. Couldn’t care less about the clients, I am not going here again

We were 2 people, everything looked smooth at the beginning, till we ordered our pizza and noticed after almost an hour we still were there waiting while the other tables were finishing their food (even arriving after us) we asked to the waiter and she said we will have our pizza in few minutes… it was obvious they forgot our order, when my pizza arrived It didn’t even have the extra ham I asked for, so more time again waiting… we finished our food and quickly the waiter brought us the bill even without asking for it, so we felt like they wanted to get rid of us… very disappointed with the service, not coming back for sure.

If I could give negative stars, I would. Very disappointing service. We tried to dine in today at around 1630 and there was just 3 of us. We were second in line waiting to be attended and when it was our turn, the girl staff asked how many are we then we said 3. She turned her head to the right and said we don’t have available seats for now. There were more than 5 tables available inside that can accommodate at-least 4 persons and a lot outside because there is 1 group dining outside. She did not even ask if we have a reservation! Train your staff accordingly because this type of service is really disgusting. She should have asked if it is okay to wait for 10 or more minutes. But there was no offer at all! Right away we were rejected when there are clearly tables. Lets say your busy, but always offer and ask if we mind waiting.

Pizzas were good, though in insight, I should have gone for the “classic” pizza as the base is thicker and tastier than the romana. It wasn’t clear to me it would be different nor did our waiter gave us any info. In insight looking back at the menu now, I can see the small description, but it’s so overloaded with info that I wouldn’t be surprised others may miss it too. So to save everyone’s time 🤣: - Romana pizza = larger and thinner base - Classic pizza = smaller and thicker base What was very good though is that they had an offer on where kids were eating for free and that was clearly advertised outside. Lastly, being at the O2, the place can get quite busy so I’d recommend booking a table ahead of time or plan to eat outside peak hours to avoid queues.

Julia was super helpful and lovely, quick service and accommodating on a busy day x

Everything was amazing and we had a great time. Angel was very enthusiastic towards customers! Recommend.

We were served by Jules. She was attentive, lovely, kind and friendly. It was an absolute pleasure to be out at the O2 having a meal before the concert. Thoroughly recommend the restaurant and lucky you if you are served by Jules. Enjoy!

Julia the waitress was really nice and friendly.

Quick table service and lovely customer service from Julia, even on a busy concert night!

Julian our server was so lovely! Food was delicious.

Great atmosphere with great service from Angel !

Jules was super helpful! Got my gf pizza in no time, which was perfect to attend the concert afterwards.

Julia, from the Pizza Express in ‘The 02’ has given me and my friends an extraordinary and extravagant experience like no other. Her attitude and politeness put a cheesy smile on all our faces. She has made us all return customers. As customers ourselves we had the pleasure of experiencing the perfection of customer experience all thanks to our lovely server Julia. Thank you pizza express for hiring this lovely lady.

Great experience, Julia imparticular was fab. Defo recommend.

Lovely food, the best service, Angel thankyou for your help!

Indecent, rude behaviour by the service staff. Management should educate them before stepping them into work.

great food, lovely experience and service from Angel!

Fantastic food and great service from Julia! Thanks guys 😁

Jules very beautiful and amazing lady. Helped with our order and great service. Thank you Jules Appreciate it 💕

The reason why I gave it 4 for food was that I'd really been looking forward to their malanzzana but was told they'd just changed the menu.. I know it's pizza express but I fancied something less bready so opted for the chilli prawns which were lovely, my mate ordered polenta chips which I'd never had before..liked them and was discussing how to make them for dinner next day.. one of the kids took a couple thinking they were regular chips, ate one but not the other because they 'tasted weird' when we asked afterwards. She is a fussy eater but ate her food and the white chocolate roulade her mum was convinced she wouldn't eat. They were very patient with us, my friend had initially booked a table for 4 - her and kids, but changed it to a table for us and the kids together on the next table..I arrived first and the guy at the desk could only find the initial booking on their sheet.. I waited for a while messaging my friend and was about to ask him again when another lady asked so I explained and she went towards the back and checked, returning to confirm that we had also been allocated the table next to the original. My friend had been held up in traffic and sent the wrong way by Google,I called as the team were about to give our bigger table to other guests _ this was nearly half hour after we were expected. They were not far away and so were able to take that table and join me. No comment was made by staff about them being late and at the end when I asked for the bill and they took my giftcard and had to wait for my friend to pay the balance, they were equally professional... thank you 😁 I was going to take one * off for not having both tables on the front list but everything else they did more than made up for it

Really disappointing and upsetting experience today. Staff did not greet on arrival, instead left me and my child standing at the entrance waiting to be seated for a while whilst one staff member was standing infront of us shuffling menus and other staff continued walking past without acknowledging us. We eventually got seated in the corner and despite it not being particularly busy, staff took a significant amount of time to take our order. We were then brought the incorrect drinks after 20 minutes and then people who arrived after us were served starters and drinks before we’d even received ours! Not one member of staff came to check, nor did anyone walk past us for some time for me to shout for their attention. Food was bland and below average, my pasta was cold and chicken was soggy, I couldn’t manage to eat it. I requested for my child’s dessert to be brought out as we’d just been left waiting for so long and the staff member glared at me and told me I’ll have to wait. She then brought it over and carelessly placed it on the table without acknowledging us, I said thank you and she walked off. Very neglectful service. I will not return.

Good meal option in the O2. Can be busy during holidays and weekends. Friendly service.

Great service by Angel. Good information about allergies. Great dessert options

Great service by Angel. Great food

We were very well attended to and the speed of service was exceptional thanks !

Staff extremely friendly and our Waitress Georgia was so kind and helpful! Food was also really nice!

We have a lovely time, our server Angel was nice and helpful . Thanks

Great, we really enjoyed. Angel was amazing

All good, we really enjoyed and our sever Angel was wonderful

Food was really amazing and the service was great. Thanks Angel. We will be back

Best experience in pizza express. Good was great and super service by Angel

We visited before seeing Peter Kay. Service was a little slow, especially as the restaurant was quietening down. Food was really good. Quite expensive but I suppose you’d expect that being so close to the venue. Would recommend booking a table to avoid long waits.

Samuel was a good waiter and helped a lot

What a disappointment I was when eating the pizza from this restaurant, the pizza looks like the one bought in the frozen supermarket, the same taste and everything and the regular service, the waiters are not serious. Every time I go to eat a frozen pizza from the supermarket I am going to think about this restaurant

30 of us visited London O2 centre yesterday to celebrate my son's b'day party. Overall service was excellent, especially the lady who was servicing us food, drinks etc. In-store line Manager was very nice, had a pleasant experience.

Would recommend this Pizza Express branch. Despite no reservation, we got a table outside and received attentive service. Ritika was exceptional, managing the queues and checking on everyone, which, due to her, made us stay for dessert. Great experience. I've been to Pizza Express in Haymarket and Alwych it wasn't busy yet, yet slow service and terrible customer service. 02 branch on a Saturday was packed and yet great customer service.

Had a great night and great food! Thank you so much Julia for making our experience one of a kind

This definitely is the best restaurant at O2. The atmosphere is just amazing! The manager is extremely friendly and helpful, and I felt like he attented to all my needs. Also, I was very impressed with the service, specifically with Julia, who was such a kind and attentive waitress! I felt like home! The food and drinks are just great, and the service went smoothly. Will definitely come again and bring all my friends and family here!

Julia served us she was absolutely amazing and did a great job warmly welcoming us. The pizza was delicious too I would highly recommend!

Ritika was lovely and very helpful, great service!

We ate here before Moby's concert and it was very average. We both have o2, so the classic pizza is only £6.95 (with priority). It's the price it deserves to be fair, not much taste, and very bland. Overall service was fine. It got better when a nice lady took over. She was quick and kind.

Georgia was amazing thank you so much for making our meal so enjoyable

Samuel offer delightfull service, he cared about us from the step we in. Lovely food, freshly cooked.

Service was on spot. Drinks and food arrived quick even tho they were busy. Nice spot to go before a concert.

Amazing service on a very busy evening , the team was on point and the food delicious, thank you

Amazing pizza, delicious pizza base- crunchy! The menu design is a little confusing and hard to follow.

Untrained staff, staff approach to customers poorly conducted. Menus damped on the table and turned their back away. Pasta size really small from the usual size. Salads were ordered and then we were informed there were no grains to be served.

Samuel was super helpful and very lovely! We had a great time and the food was delicious. Thank you

Rikita was lovely 10/10 ❤️❤️❤️❤️

We were served by the beautiful smiling Jen today. Great service and the pizza was amazing too! Will definitely be visiting here again!

Thanks for your wonderful service Ritika! The food was absolutely lovely :)

Lovely food. Jen out waitress was lovely. Highly recommend

Decent pizza. Good spot if you’re going to a show at the O2. Not a great drink selection.

Very friendly team and delicious food

The food is absolutely disgusting, everything was terrible don’t go in this place!!

Our server Shekha was wonderful and very accommodating of the wheelchair user in our group. The only issue was the music was far too loud.

The margarita pizza and chicken grain bowl were delicious!

Served by Bela very polite and helpful, food was delicious