Based on 1.359 opinions finded in 2 websites
Based on 1.359 opinions finded in 2 websites
Opinions
We had a joint birthday party with 20 kids and their parents. Bruno was so amazing in helping us get everything organised so the party could run smoothly. Highly recommended!
Annabelle Huang . 2025-03-15
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Lovely,clean place with tasty food. Very nice,helpful and attentive staff. Highly recommended 👌
Dagmara Orzakiewicz . 2025-03-12
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Brilliant service from Angel, great food and quick service:)
Shannon Chaplin . 2025-03-09
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Angel was lovely and provided amazing service!
Charlee Sciberras . 2025-03-09
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Julia the waitress was great. Informative and very attentive. Food was great. Restaurant was mobbed - ahead of the Gracie Abrams concert.
Carl . 2025-03-07
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perfect stop off before the concert, julia was a great server!
Rosie Martin . 2025-03-06
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Jules was great, had to deal with my fussiness with no complaints😂
Louise Stefanowska . 2025-03-02
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Jules was amazing. Very accommodating with outstanding service
SOLOMON BOAKYE-DUAH . 2025-03-01
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The food was amazing. 2 for 10 deals for cocktails found very attractive. Served by Jules, amazing waitress, very friendly and polite.
Vamsi OSS . 2025-02-28
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It was amazing food and service by Jules was amazing. We absolutely loved it.
MUDIT SHARMA . 2025-02-21
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It’s been my first time dinning at pizza express the o2. I’ve been on a very busy evening and the waiting for food was very long but I was pleased by me server Jules, that checked on us and assure we are being taken care of. Recommend to book before if you want to come on an event day.
Rashedul Hasan . 2025-02-20
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It was a very busy afternoon at O2 arena and this pizza express was packed, we have to wait in the queue for a while but eventually we ending up having a wonderful time thanks to the wonderful staff at this branch. Especially thanks to Angel. See you soon
Delia . 2025-02-11
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Fantastic service at the Puzza Express O2 . Fabulous food. In fact the best PEx branch I have visited to date. Brilliant food and service !
Jan . 2025-02-08
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Fuimos a Pizza Express antes de Peter Kay. Estaban ocupados como se esperaba, pero no esperaron demasiado. Generalmente la comida era agradable, excepto por una comida. La parmigiana de pollo, era una comida congelada, insípida, con una capa de pollo empapada. El personal se apresuraba así que el cuenco se dejó para el final, antes de que pudiéramos hablar con nadie. La camarera se disculpó y se fue corriendo. Ninguna oferta para reemplazar, eliminar de la factura o incluso la oferta habitual de postre / bebida. Tuvimos que irnos al show, así que terminamos enojados porque habíamos pagado por esta horrible comida. No solo necesitan trabajar en la salsa, sino que realmente no debería haberme quedado con la cuenta.
Escape04892618923 . 2025-01-26
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We came here for a bite to eat, I ordered a pizza that was okay, but it's a pity that I had to cut my pizza with a sandwich knife. My girlfriend had a pasta, which we can make 10x better at home. very expensive for what you actually get. Waitress didn't seem to like her job at all. In short, price-quality is not quite right
Mats Meerburg . 2025-01-23
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We went in to try the offer and was served by the manager Paolo who explained it all well, when the bill came we was surprised as there had been some confusions with the offers but once Paolo came back he sorted it all out and was lovely providing a great dining experience for all customers making us get the most value in our time here
Suhel Hoque . 2025-01-21
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The food was amazing and Ritika was of a great help to us!! She was sweet and approachable
Shrusti Shivkumar . 2025-01-18
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Well pizza was okayish. And the service woman maybe was little passive rude. She took my plate when I wasn't done and was on break from eating (2 mins). But yea 😇 not the "best" pizza...
Noa . 2025-01-17
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We had a great time for my daughter's birthday at Pizza Express Greenwich O2 looked after by Jen who was amazing - down to bringing our cake to the table with with candles lit and the whole restaurant singing happy birthday! Really good service and the food was great, many thanks.
Becky Owens . 2025-01-12
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Best pizza and amazing cocktails!
Iulia Oana . 2025-01-05
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Thank you so much for the amazing good and the great atmosphere! Staff was polite, helpful and always smiling!!!! Will definitely came again
Saroj Kc . 2025-01-05
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I was very happy with my experience at the o2 pizza express restaurant. My serves Jules was very attentive and friendly and looked after us really nicely.
Priyansh Vora . 2025-01-05
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Bruno was great we were a party of 15 fantastic service
Harpreet Dhillon . 2025-01-04
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Excellent service from Bruno serving a table of 15. Thank you!
Ranjeet Fashion . 2025-01-04
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Itziar - was a great waitress. Great food. Great service.
Sandeep Khurma . 2024-12-21
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Ritika was very upbeat and attentive. A credit to your brand. Well done Rikita!
Angel Urteaga . 2024-12-19
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Lovely experience and need special mention of Rithika. Very understanding of our culinary requirements and she served with a smile and attentiveness.
Sundar Subbiah . 2024-12-18
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We took a boys football team here for lunch after Toca Social to celebrate the start of their football season. We were so impressed with the booking process, being able to pre-order pizzas to save time on the day, the great tasting food and fantastic service from Bruno. It was a very special afternoon.
Katie B . 2024-12-15
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I had a great time dinning and i was very happy with Jules service and her recommendations. There was a busy time so the waiting for the food was quite long but overall i enjoyed it.
Mahit k . 2024-12-15
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We had to wait literally for over 1 hour for a pizza, and when we were finished they gave us the bill even if we didn’t asked for it. They literally invite you to leave. Couldn’t care less about the clients, I am not going here again
Lola Pérez . 2024-11-29
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We were 2 people, everything looked smooth at the beginning, till we ordered our pizza and noticed after almost an hour we still were there waiting while the other tables were finishing their food (even arriving after us) we asked to the waiter and she said we will have our pizza in few minutes… it was obvious they forgot our order, when my pizza arrived It didn’t even have the extra ham I asked for, so more time again waiting… we finished our food and quickly the waiter brought us the bill even without asking for it, so we felt like they wanted to get rid of us… very disappointed with the service, not coming back for sure.
Laura Saenz . 2024-11-29
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Increíble experiencia. Personal amable, comida rápida y deliciosa. Servicio muy eficiente y cálido. Antes de un show, se las arreglaron para servirnos tan rápido como esperabas.
P K . 2024-11-20
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Pizzas were good, though in insight, I should have gone for the “classic” pizza as the base is thicker and tastier than the romana. It wasn’t clear to me it would be different nor did our waiter gave us any info. In insight looking back at the menu now, I can see the small description, but it’s so overloaded with info that I wouldn’t be surprised others may miss it too. So to save everyone’s time 🤣: - Romana pizza = larger and thinner base - Classic pizza = smaller and thicker base What was very good though is that they had an offer on where kids were eating for free and that was clearly advertised outside. Lastly, being at the O2, the place can get quite busy so I’d recommend booking a table ahead of time or plan to eat outside peak hours to avoid queues.
Renaud Bonnin . 2024-11-17
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If I could give negative stars, I would. Very disappointing service. We tried to dine in today at around 1630 and there was just 3 of us. We were second in line waiting to be attended and when it was our turn, the girl staff asked how many are we then we said 3. She turned her head to the right and said we don’t have available seats for now. There were more than 5 tables available inside that can accommodate at-least 4 persons and a lot outside because there is 1 group dining outside. She did not even ask if we have a reservation! Train your staff accordingly because this type of service is really disgusting. She should have asked if it is okay to wait for 10 or more minutes. But there was no offer at all! Right away we were rejected when there are clearly tables. Lets say your busy, but always offer and ask if we mind waiting.
Laura Litam . 2024-11-17
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Julia was super helpful and lovely, quick service and accommodating on a busy day x
Charlotte Meredith . 2024-11-15
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Everything was amazing and we had a great time. Angel was very enthusiastic towards customers! Recommend.
Angelica Mazza . 2024-11-15
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We were served by Jules. She was attentive, lovely, kind and friendly. It was an absolute pleasure to be out at the O2 having a meal before the concert. Thoroughly recommend the restaurant and lucky you if you are served by Jules. Enjoy!
Sarah Newman . 2024-11-14
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Julia the waitress was really nice and friendly.
prassantii . 2024-11-13
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Julian our server was so lovely! Food was delicious.
rebecca . 2024-11-12
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Quick table service and lovely customer service from Julia, even on a busy concert night!
Elena Fanti . 2024-11-12
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Great experience, Julia imparticular was fab. Defo recommend.
Luke Ellison . 2024-11-12
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Julia, from the Pizza Express in ‘The 02’ has given me and my friends an extraordinary and extravagant experience like no other. Her attitude and politeness put a cheesy smile on all our faces. She has made us all return customers. As customers ourselves we had the pleasure of experiencing the perfection of customer experience all thanks to our lovely server Julia. Thank you pizza express for hiring this lovely lady.
Amy Underwood . 2024-11-12
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Jules was super helpful! Got my gf pizza in no time, which was perfect to attend the concert afterwards.
Mrs Monroe . 2024-11-12
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Great atmosphere with great service from Angel !
Liya . 2024-11-12
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great food, lovely experience and service from Angel!
Danielle . 2024-11-10
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Lovely food, the best service, Angel thankyou for your help!
emma louise . 2024-11-10
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Indecent, rude behaviour by the service staff. Management should educate them before stepping them into work.
Mukesh Manoj . 2024-11-10
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Fantastic food and great service from Julia! Thanks guys 😁
G . 2024-11-09
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Jules very beautiful and amazing lady. Helped with our order and great service. Thank you Jules Appreciate it 💕
Admissions . 2024-11-07
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The reason why I gave it 4 for food was that I'd really been looking forward to their malanzzana but was told they'd just changed the menu.. I know it's pizza express but I fancied something less bready so opted for the chilli prawns which were lovely, my mate ordered polenta chips which I'd never had before..liked them and was discussing how to make them for dinner next day.. one of the kids took a couple thinking they were regular chips, ate one but not the other because they 'tasted weird' when we asked afterwards. She is a fussy eater but ate her food and the white chocolate roulade her mum was convinced she wouldn't eat. They were very patient with us, my friend had initially booked a table for 4 - her and kids, but changed it to a table for us and the kids together on the next table..I arrived first and the guy at the desk could only find the initial booking on their sheet.. I waited for a while messaging my friend and was about to ask him again when another lady asked so I explained and she went towards the back and checked, returning to confirm that we had also been allocated the table next to the original. My friend had been held up in traffic and sent the wrong way by Google,I called as the team were about to give our bigger table to other guests _ this was nearly half hour after we were expected. They were not far away and so were able to take that table and join me. No comment was made by staff about them being late and at the end when I asked for the bill and they took my giftcard and had to wait for my friend to pay the balance, they were equally professional... thank you 😁 I was going to take one * off for not having both tables on the front list but everything else they did more than made up for it
Esther . 2024-11-02
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Really disappointing and upsetting experience today. Staff did not greet on arrival, instead left me and my child standing at the entrance waiting to be seated for a while whilst one staff member was standing infront of us shuffling menus and other staff continued walking past without acknowledging us. We eventually got seated in the corner and despite it not being particularly busy, staff took a significant amount of time to take our order. We were then brought the incorrect drinks after 20 minutes and then people who arrived after us were served starters and drinks before we’d even received ours! Not one member of staff came to check, nor did anyone walk past us for some time for me to shout for their attention. Food was bland and below average, my pasta was cold and chicken was soggy, I couldn’t manage to eat it. I requested for my child’s dessert to be brought out as we’d just been left waiting for so long and the staff member glared at me and told me I’ll have to wait. She then brought it over and carelessly placed it on the table without acknowledging us, I said thank you and she walked off. Very neglectful service. I will not return.
Hollie Banks . 2024-11-01
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Good meal option in the O2. Can be busy during holidays and weekends. Friendly service.
James Small . 2024-10-30
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Great service by Angel. Great food
Hajra Imran . 2024-10-27
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Great service by Angel. Good information about allergies. Great dessert options
umme kulsoom asim . 2024-10-27
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We were very well attended to and the speed of service was exceptional thanks !
Chris Lake . 2024-10-25
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Staff extremely friendly and our Waitress Georgia was so kind and helpful! Food was also really nice!
Francesca . 2024-10-20
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We have a lovely time, our server Angel was nice and helpful . Thanks
Darcie Gunfield . 2024-10-14
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All good, we really enjoyed and our sever Angel was wonderful
Prasanna Reddy . 2024-10-13
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Great, we really enjoyed. Angel was amazing
Chamakuri Divya . 2024-10-13
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Best experience in pizza express. Good was great and super service by Angel
An L . 2024-10-13
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Food was really amazing and the service was great. Thanks Angel. We will be back
Sumana Donthula . 2024-10-13
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What a disappointment I was when eating the pizza from this restaurant, the pizza looks like the one bought in the frozen supermarket, the same taste and everything and the regular service, the waiters are not serious. Every time I go to eat a frozen pizza from the supermarket I am going to think about this restaurant
an huang lin . 2024-10-11
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Samuel was a good waiter and helped a lot
Andreas Kyriacou . 2024-10-11
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We visited before seeing Peter Kay. Service was a little slow, especially as the restaurant was quietening down. Food was really good. Quite expensive but I suppose you’d expect that being so close to the venue. Would recommend booking a table to avoid long waits.
Ben Jackman . 2024-10-11
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30 of us visited London O2 centre yesterday to celebrate my son's b'day party. Overall service was excellent, especially the lady who was servicing us food, drinks etc. In-store line Manager was very nice, had a pleasant experience.
Arindam suhasaria . 2024-10-07
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Would recommend this Pizza Express branch. Despite no reservation, we got a table outside and received attentive service. Ritika was exceptional, managing the queues and checking on everyone, which, due to her, made us stay for dessert. Great experience. I've been to Pizza Express in Haymarket and Alwych it wasn't busy yet, yet slow service and terrible customer service. 02 branch on a Saturday was packed and yet great customer service.
Natalie . 2024-10-01
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This definitely is the best restaurant at O2. The atmosphere is just amazing! The manager is extremely friendly and helpful, and I felt like he attented to all my needs. Also, I was very impressed with the service, specifically with Julia, who was such a kind and attentive waitress! I felt like home! The food and drinks are just great, and the service went smoothly. Will definitely come again and bring all my friends and family here!
Teodora Pirlog-Nini . 2024-09-29
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Had a great night and great food! Thank you so much Julia for making our experience one of a kind
Andrei Dociu . 2024-09-29
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Julia served us she was absolutely amazing and did a great job warmly welcoming us. The pizza was delicious too I would highly recommend!
HS7 . 2024-09-28
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We ate here before Moby's concert and it was very average. We both have o2, so the classic pizza is only £6.95 (with priority). It's the price it deserves to be fair, not much taste, and very bland. Overall service was fine. It got better when a nice lady took over. She was quick and kind.
Giovana Barrillari . 2024-09-21
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Ritika was lovely and very helpful, great service!
Eva Andzi-Quainoo . 2024-09-21
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Georgia was amazing thank you so much for making our meal so enjoyable
Jacqui Ellis . 2024-09-19
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Samuel offer delightfull service, he cared about us from the step we in. Lovely food, freshly cooked.
Joanna Sobecka . 2024-09-13
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Amazing service on a very busy evening , the team was on point and the food delicious, thank you
alessandro santos . 2024-09-12
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Service was on spot. Drinks and food arrived quick even tho they were busy. Nice spot to go before a concert.
Vasilena Sachanska . 2024-09-12
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Amazing pizza, delicious pizza base- crunchy! The menu design is a little confusing and hard to follow.
Rugile Gile . 2024-09-10
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Untrained staff, staff approach to customers poorly conducted. Menus damped on the table and turned their back away. Pasta size really small from the usual size. Salads were ordered and then we were informed there were no grains to be served.
Raquel Godinho . 2024-09-08
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Rikita was lovely 10/10 ❤️❤️❤️❤️
Josie Onofrio . 2024-09-07
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Samuel was super helpful and very lovely! We had a great time and the food was delicious. Thank you
Zoe Pegden . 2024-09-07
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We were served by the beautiful smiling Jen today. Great service and the pizza was amazing too! Will definitely be visiting here again!
Ashraf L . 2024-09-02
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Thanks for your wonderful service Ritika! The food was absolutely lovely :)
Caitlynn Bowen . 2024-09-01
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Lovely food. Jen out waitress was lovely. Highly recommend
james gilfillan . 2024-08-28
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Decent pizza. Good spot if you’re going to a show at the O2. Not a great drink selection.
Robert McIntosh . 2024-08-26
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Very friendly team and delicious food
Szymon Gatz . 2024-08-24
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Da evitare se si vuole mangiare una buona pizza. Da aspetto e gusto sembrano quelle surgelate. C'è di meglio anche in zona.
inglarosa . 2024-08-24
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The food is absolutely disgusting, everything was terrible don’t go in this place!!
Sofiya Kirilova . 2024-08-22
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Our server Shekha was wonderful and very accommodating of the wheelchair user in our group. The only issue was the music was far too loud.
Hephzibah Wren . 2024-08-21
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The margarita pizza and chicken grain bowl were delicious!
Amy Bray . 2024-08-20
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We were served by a lady called Jules. She had such a warm personality to the point it felt like we were speaking to a friend but at the same time being attentive, suggesting what to have and giving us space to enjoy our meal. I’d go as far as saying that perhaps she should be used as an example of how to interact with customers.
Boëthius M . 2024-08-17
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We would like to say a big thank you to Jules, which made our stay fantastic. Brilliant service. Sure will be back.
Krystyna Krasna . 2024-08-17
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Ritika was looking after our table. She was very helpful and ensure our table was well looked after. The food was excellent. I would highly recommend. Great vegetarian options.
nihar baldev . 2024-08-17
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Amazing service by Samuel this evening. Thank you so much 🩵
Bina Patel . 2024-08-17
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Great service and food. Served by Bela. Fantastic service. Thank you! 👍👍
Richard Burman (Rich226402) . 2024-08-17
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Served by Bela very polite and helpful, food was delicious
Jess Mclean . 2024-08-17
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Samuel gave us really great service! He made the experience today at Pizza Express even better with his amazing customer service.
E M . 2024-08-17
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Great service from Bela. Leggera pollo astra pizza was a delicious!
Jenny Waller . 2024-08-16
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Thanks Bela, had a great family meal, Bela was great with the children and was very kind.we got served super fast.
Ando Monedero . 2024-08-16
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Was at restaurant today. Excellent efficient service from Bruno. He made great recommendations. Superb Customer Friendly attitude.
Ian Stevenson . 2024-08-13
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Lovely meal at Pizza Express at the O2. Great service from our lovely server Bela. Yummy food and nice atmosphere.
Lucy Cottrell . 2024-08-11
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Georgia who served us a banging meal was very polite and really lovely person definitely will come here again for a pizza
Andrew Lees . 2024-08-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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First and LAST time there! Very poor service and the pizza wasn't that great AND our waiter was nowhere to be found 99% of the time! Two tables who sat after us were served their pizza before us, my husband had to ask another waiter where our pizza was because ours was chatting it up with another one like he was on his own personal time. The pizzas was ready but our useless waiter didn't bother to get them. One of the pizzas was wrong and we had to wait but that was fine because we were eating the warm one. Our useless waiter never came back to the table to ask us if we wanted additional drinks, check on the table or "how is the food".
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