Frankie & Benny's in Greenwich

Delicious, simple and affordable food! Food that hits the spot.

Nice place to eat in O2 Arena, could use more friendly staff, and more facilities after certain hour. Overall great. Food wasn’t to the standards of a prestigious chef’s restaurant but good.

Upon arrival we were told they were short staffed, but I wouldn't have known for the rest of our visit. They seated us immediately, got drinks within minutes, food was pretty speedy too. The food was the best we've had from the company, the staff were friendly and attentive and I would highly recommend the O2 branch in the future.

Food was incredible, the manager was very friendly and kind. Recommend!

Main reason for leaving feedback was excellent service from Tyrone! Super friendly, quick service with a smile and made us laugh - nowhere on the feedback form to shout out team members so hope this gets back to him for praise he deserves. Love the new menu, find it difficult to choose so nice problem to have. My calzone was superb, feels like F&B returning to the excellent experience it used to be!

What a lovely place, reasonably priced food and great staff/service.

Amazingly good service and food

Amazing service and food thank you

We came quite late looking for a table for 6 after being let down at another restaurant. Staff were so helpful in accommodating us. Food was as expected, we enjoyed pasta, burgers, & pizza and all were great. Cocktails were great too. The waitress Danielle was just lovely and provided great service. Would definitely return.

Great place, family friendly, exceptionally fast and reliable service from Daniella she was amazing, all the other staff were also very polite and helpful, would definitely go again, thank you for a lovely dining experience.

I had an amazing experience here. Daniella was extremely kind, patient and helpful showcasing 5 star customer service and working well under pressure. I commend her for her levelheadedness. I really enjoyed speaking with Chris hee helped make a icepack for my sister who had a surgery and needed assistance. Thankyou to Joana the manager for her help sorting my sisters food though she has many allergens. Would definetely be back again!

Was amazing very welcome and food was delicious we be back next month x

Great food and the apple crumble was nice

Great 2 for 1 cocktails! Tyrone was a great server, very friendly and chatty and made our experience that much better

Was served by Daniella who was lovely and so friendly. Fantastic food and a great atmosphere. Great value for money. Definitely be back.

We had a lovely experience due mostly to our waiter Tyrone, who consistently had a smile on his face and was very attentive to not just but all of his other tables. It was just very nice to see his bubbly and infectious personality shine as he did his job.

We were served by Tyrone who was the happiest friendliest server you could ask for. You can tell he loves his job and is just happy to be there. We asked to speak to the manager to ensure he was recognised for his fantastic service and were advised to fill out a google review for him to make sure he was fully recognised. A real credit to the company!

Tyrone was our server and he was amazing. A really lovely guy, great sense of humour and so warm and friendly.

The waiter Tyrone is top tier in customer service. always went above and beyond to make your dining experience the best, wanting and ensuring you feel so happy and welcome, you defo cant wait to return. Tyrone is friendly, welcoming and has the best customer service manner I’ve come across in a long time. highly recommend Frankie and bennys at the o2 where Tyrone is the best waiter at the o2. Thank you again for such a great evening celebrating 6 months with my partner and going above to cater for my partners gluten free, celiac dietary requirements so thank you once again. Kate x

Me and a group of friends went for the free pizza for our results day to celebrate. We got there a bit early and waited for no more than 30 mins. Pizza was free but we had to buy a large drink, we didn’t mind. The options were pepperoni and margarita, unfortunately we weren’t given the option to choose. They gave us margarita pizza and the service was pretty bad. The main lady who was working there and seating people was actually very rude and snarky remarks were made along with a tone of attitude. I can understand you have a bad day sometimes but don’t take it out on other people. On top of that, my friend found a fly in the bottle of vinegar (bottle image attached). We were all shocked and decided it was time for us to leave. The pizzas were okay ish, however we wouldn’t go again. The atmosphere was weird as it filled with students but also the staff were very confusing as they wouldn’t take anyone seriously.

Great friendly staff, quick service and tasty food!!!

Fantastic food and great service by Nikola

Went to the 02 Frankie and Benny’s today,amazing value on the lunch menu,brilliant food and great service!

nikola is so lovley and nice was super welcoming

nikola was very nice and super welcoming

Nikola was amazing and so friendly! We had a great experience. Would recommend.

The food was amazing and is always up to standards our waiter was very attentive and very friendly would recommend for birthdays/ celebratory events a family friendly restaurant Tyrone was amazing and was absolutely hilarious with all the jokes and made our time there memorable

Good is the only thing letting this down.

Amazing service, thank you Daniella x

Dined at the O2 branch and was served by Andy and Kris who were both fab and friendly. The service here was great and food was really good. Will be coming back again!

Daniella was awesome! Such a friendly staff member. Thank you

Staff were first class Food was hot good flavours.

Great experience. Plus Daniella was fantastic.

My partner and I visited here and our server Daniella was fantastic. She talked us through the gluten free options as I have an allergy and her service was friendly and warm and very welcoming. She is a delight to the restaurant 😊 Please put more gluten free options on the menu, especially the chips 🍟 😊

Had a fantastic meal our server ameilia Was great and made sure we made it to our film. Will definitely come back for another date night

Excellent service and thank you to Nikola who was exceptional.

Nikola served us, was very lovely and met the vibe of the table.

Daniella was wonderful! Food was good and her service made it 10/10

Amazing, the food was so fresh, the prices were so cheap with their new lunch menu. But the highlight was our amazing server. They were so lovely, friendly and welcoming. I know it’s not everyone’s cup of tea, but I felt like I was being helped by a friend. Me and my mum were very impressed and we hope to see them again next time on our visit 🥰

Andy was excellent. Great service and the food was fast and everyone enjoyed it. Thanks

Lovely food and the staff were very friendly

Very friendly staff important to enjoy a day out

Amazing service by Joanna and keri . Food was delicious and hot . Lovely staff will be coming back soon. Fast service and lovely atmosphere

3rd time here at the 02 in 8 days and the food just keeps getting better!

Joanna was great yesterday we came for Peter Kay. Amazing service and staff in general all amazing Thank you

Food was plentiful and tasty. Andy our waiter was friendly and attentive. He checked we were happy with our food and refreshed our drinks. Thankyou.

We had a lot of people come with us for a birthday lunch but were able to accommodate us all, the food was good, the staff was nice and it wasn't that expensive

Had the most helpful friendliest young waiter called Andy absolute credit to Frankie and bennies at the o2

Absolutley love this place the waitress daniella and chris goes above and beyound to help you and make you so welcome highly recommended 💯

Andy did a fantastic job accommodating our ridiculous order. Give this man a raise

Shocking. Booked table and took 40 minutes to be seated. People running round like headless chickens. Really Really poor experience. Best to avoid

The food was excellent! Portions were perfect! So delicious and I will recommend my friends! Fantastic service and great atmosphere. Staff were very attentive, friendly, and helpful! I will come back definitely!

We hadn't booked and got a table straight away. Our server was Andy and he was really great. We were served quickly and efficiently. He was friendly and made sure we got everything we ordered and that we were happy. The food was good and we didn't have to wait long for food or drinks to be served. Great start to a night out.

As if I give this restaurant a 5 stars, I definitely would, I'm not a fan of F&B. I love the pizza.

Came here today for the first time. Was served by and had very good service from Daniella who was very helpful and friendly. The pizza I had was a little too oily for my liking but still was ok and hit the spot 👍

The restaurant is nice, the service is okay because there is only one employee to take menu orders and serve food, but the food was a little late. In general, the food is good

Very good and fast service, very well attended by Kaze

This was a perfect dinner pick agreeable for all after climbing the o2.😄👍 It was extremely busy but thankfully we waited only 25mintes for a table for 10.😃👍🍛🍛🍔🥘🍕🍔🍟🧋🥤🥤 Customer services was very good & the food was okay as expected,burger,chips,pizza etc 😄🍔🥤🍕

Super service! Staff fantastic! Isabela made my day:) together with Cris they made my kids super happy. Absolutely amazing!!!

Amazing experience! Cris is the best!

Wonderful staff, from the front of house to the kitchen. Good food in a great location. Big restaurant, great for parties!

Oh my god! What a great experience on holiday. I never put a review but this time I will make an exception. Isabella and Cris are incredible. Food was good but service made our evening the greatest of all times! If you are in O2, ask to be served by one of them. You won’t regret!

Not being able to pay cash for services was very surprising, specially for my grandfather who was not able to share the bill without bankcard It is very surprising for a restaurant to promote such a antisocial experience between generations

Sensibly priced food and fair portions. Drinks were overpriced, but probably similar to others nearby. Plenty of seating (mid-week) although some of the "outdoor" tables we're not in the best locations (due to the building infrastructure). We were happy with the service received with the food delivered quickly and hot. But, not impressed with the waiting staff (& manager) who deliberately avoided giving people us (& others after us) copies of the "weekday specials" menu - instead only giving you the full price menu. Be aware there are special offers during the week and you shouldn't have to ask to see the other menus!

Very impressed. 2 people for brunch. Welcome was lovely, service great, food excellent. Coffee machine started a self clean just after we placed coffee orders - we were kept updated until it was possible for coffee to be made which was nice communication. Also a glass of water offered/accepted whilst we waited. One of us needs Gluten Free of which there was plenty of choice including a sausage on the cooked breakfast which is rare. Food cooked to order and very tasty. £25 for 2 people for full cooked breakfast, avocado and poached eggs on muffins and 3 coffees - very good value - generous tip left as we so impressed. Would return.

Nikola our server was exceptional. So helpful, friendly and professional. Great at her job! She made our experience so enjoyable.She clearly loves her job and is outstanding. Thank you Nikola for a great experience.

Very good quality food and amazing team. Loved the atmosphere and the customer service was top tier even when it was extremely busy. The staff were very helpful and attentive and quick. Overall, extremely satisfied

We visited before going to a concert. The restaurant was busy but service was quick, food was delicious and freshly made. We used their set menu so had 3 courses for about £16 each which I think is very reasonable for a captive audience in a London venue. Our waiter Tyrone was fab. Harding working, friendly, attentive and gave great recommendations.

Nikola was very lovely and welcoming

Great service and they have a fantastic Gluten free menu. It was very busy but we had booked in advance which I would strongly recommend. Prices for London were very good, honestly thought I would have to sell a kidney to pay for this but I was pleasantly surprised.

It's my first visit ever to this restaurant and I must say it's really quality and quantity for money. I am satisfied with the service too.

Terrible gluten free food here. Ordered ribs which come with a jacket potato (can’t have their chips). Jacket potato was still cold (from the fridge cold), told the waitress who put her finger in the potato, agreed that it was cold, and took it back to the kitchen. 3 minutes later the plate came back, same jacket potato, just put in the microwave and warmed up, and after the waitress had prodded it I was not going to eat it! Next the ribs were also cold, but at this point I couldn’t be bothered to complain more for them to be prodded and put in a microwave! To add illness to injury the card machine would not let you not leave a tip - I put in £0 as an amount and it wouldn’t accept it. Families meals were all fine, only the gluten free was a microwave disaster!

The menu had a wide variety & We went for the 3 course meal option. Starters we got cheesy garlic bread and bbq chicken wings , which were delicious. For the main we got the cheese burger with fries , which were very good. Couldn’t try any deserts as we were stuffed however the presentation looked amazing. Only thing i would say is , we waited a long time for someone to come and give us the bill and so we had to get up to go to the tills and only then the bill was given to us; maybe it was busy at the time hence this happened but still wanted to point it out. Overall it was a nice experience , and food was scrumptious.

Absolutely love F&B at the O2. Great service and friendly atmosphere. The food is delicious too!

Wonderful place! Very pleasant and homey atmosphere, delicious food. The kids ate everything down to the last crumb. Delightful desserts. Very friendly and sincere staff! It was our first time there, and we were celebrating our son's birthday with the family and were very pleased with our choice of location! Thank you ❤️

Food was good but not great. We ordered carbonara and half rack of ribs. MOST OF THE STAFF IGNORE YOU. However, our server was very nice, friendly, quirky and mostly cater to all the customers.

Went here for some food before a gig. We tend to come here when we go to the 02 as you don’t normally have to queue. It was busier than usual when we went, but rather than having to queue we were asked to wait in the bar upstairs, so we could at least have a drink while waiting. The bar is upstairs and is very spacious with plenty of seating. We were seated after about 20 mins, and service was good bearing in mind how busy it was. Our waitress was Daniella and this review is for her really as she was amazing, really friendly and smiley and seemed very keen to make sure everyone was served as quickly as possible. Would definitely recommend Frankie & Benny’s for anyone visiting the 02

Arrived for a booked table at 4pm for my daughter’s 4th birthday and it took 30mins to get seated because they were overtrading and it was chaos. The staff were visibly stressed and not doing a great job. The manager seems oblivious to the chaos unfolding around him. The restaurant was boiling hot, we were seated in a booth indoors which was uncomfortably small for 4 of us and there was no cloak room so we had coats on our laps. Food turned up at different times and was average except for the burger which was nice, and it’s overpriced. Terrible experience overall, not coming back.

My partner and I chose to come here for a milkshake during our time in the 02. When we arrived, we were greeted by a friendly and welcoming waiter (unfortunately, didn't catch his name) but he was an older man with dark hair who dealt with the atrium seating area. We informed him, that we only wanted to come for a drink and we did not feel pressured into ordering food. The milkshakes did taste lovely but the oreo milkshake didn't taste like oreos as much as I'd hoped, it tasted more milky. The milkshakes were presented nicely, however I do feel they were quite small. You don't get much milkshake in the glass. We couldn't resist ordering a dessert while sitting there. Both desserts were tasty and served warm (chocolate brownie and cookie dough). Our drinks and desserts were served promptly. Overall, we had a pleasant visit.

Delicious carbonara and massive thanks to our server who went above and beyond with replating our meal when another guest arrived late. She was friendly, kind, and understanding, a real pleasure after what had been a very stressful day.

Food was tasty and the service, especially Nikola, was amazing! Would definitely come back 😊

Had food here before a show. It was very busy had starter of garlic bread cheese and loaded patoto fries which were huge. The main course burger and carbonara were beautiful and the service was great would recommend 👌 very nice

The pasta was good, but the ginger bread cocktail was the star of the meal. Nikola, from Poland, was exceptional, always checking on us. She went above and beyond, outstanding service.

Place was packed Nikola checked on us every 5 minutes to makes sure all was fine well done Nikola!

Lovely food, quick service and waitress Nikola was amazing!

We've had very nice rack of ribs. The size of that was good enough to share. The waitress was friendly and attentive, not intrusive though. I can recommend that place.

Great friendly service. Reasonably priced food

The lady that survived me was so lovely her name is olta she is a remarkable member of your team and the manager miriana really was amazing well done all of you

We've had an amazing experience, lovely food, lovely drinks and AMAZING staff. I can honestly say that I have not recieved such an outstanding customer service in couple of years for sure. Thank you to our amazing DANIELLA!!!

I had great time at this place with my friends , service was great big thanks for Chris , he has a great sense of humour, his attention and attitude was great too , fast and straight forward!!!!!

Food was amazing and the service provided by Daniella was exceptional, she is very accomodating and did not show any signs of tiredness, and it made our Frankie and Benny’s dinner experience very good!

Great place to have a meal before a show. Good service and plenty of seating indoors and outside. The food was good but very heavy and the drinks were excellent l’d recommend the Argentinian Malbec wine.

Came to eat on a concert day and didn’t have any issue getting seated. Also had very fast service and good quality food. Staff on Sunday 3rd of December especially friendly and helpful. I recommend the New York giant pizza

Think needs a tweek on event nights given a buzzer and went to bar told be about 25 minutes but 45 mins later found out buzzers weren't working properly and people coming in after us were being seated 1st . Drinks bar jot best I've been ro Ltd drinks but food was amazing really good quality and our server was constantly running around busy and couldn't do more for us

Service was amazing and food was great, staff were extremely polite and quick at getting drinks and food to our table. Overall, a very positive and pleasurable experience.

We came here just for drinks. To be honest it wasn't our first thought for a bar before a concert at the O2. It is easily forgotten and overlooked but certainly didn't disappoint. The bar is upstairs away from the main floor. It's spacious with ample seating, well lit and nicely presented with draught beers (lager and IPA / ale) as well as a good stock of wine and spirits. They make cocktails and have a small selection on the drinks menu. However, the bartender went above and beyond and made an Old Fashioned (a fave of mine) with no fuss and it was spot on. The drinks were very reasonably priced. The bar wasn't that busy....perhaps they should do more to advertise their great bar, especially before a concert. A hidden gem!

They went out of their way for us great service especially from Mel that served us. We was able to have our lunch early everything was spit onx

Garlic bread with cheese was awfully dry and thin, burger was good. Would love to thank Daniella for her wonderful service.

Frankies and Benny's have come a long way in the past few years before wouldn't even contemplate going here but food is so much better! Guy who served us was fab, friendly and fast! Quick service, Ordered mozzarella dippers - the sauce is amazing! Pizza and spaghetti both were lovely! Would recommend booking if going to a busy show after but managed to book 2 days before a sold out show! Fairly priced as well. Would come again.

Delicious food and friendly staff. Wait times were short despite the restaurant being very busy on an event night. The system to alert us when a table was free was helpful. The food didn't come out all at once which is the only minor downside but not really a huge inconvenience. Would definitely recommend a visit!