Frankie & Benny's in Greenwich

Great food unbelievable waiter just all round very good and very quick

Great service from Tyrone! 10/10 🌟 Helped set up a nice birthday surprise 🎂

A quick bite to eat while at the O2 outlet shops. It was a very quiet day and we largely had the place to ourselves. Staff were super friendly and the food was pretty good. A nice crispy chicken burger for myself and my friend had a nice beef burger. Both came with nice fries. Not a lot to say really. Tasty, friendly, very clean and decent pricing. 👍 from me!

I went to F&B on the 15th February for my nephews birthday and the service I received from Nikola at the restaurant was exemplary!! She was charming charismatic and got all of our order correct. She was attentive and engaging and just pleasant energy to have serve us. She made a great even better just but having her serve us. I would to extend my thanks to her.

A very busy pre show service, the team did a cracking job in serving those diners and those waiting upstairs. Clear and accurate waiting times given, well managed table relaying and seating new guests. Once seated the meal and service was very good, despite the volume of customers to be dealt with every member of the team we encountered were cheery and efficient. A great job.

Worst ceaser salad I’ve ever eaten.. question the way the lettuce was chopped as it was still on its stalk and I couldn’t even get my fork through it was told ‘that’s how it comes’.

Food acceptable, thought it could have been a bit hotter. Service extremely rushed. Never had food served so fast. One table still eating starters when mains placed on table. They obviously went cold. Aware an event was on but felt like they were wanting to get you in and out.

Had a beautiful dining experience this evening thanks to Aiste. Wonderful customer service. And delicious dishes.

Enjoyed our pre concert meal here, no complaints with the food, very nice and piping hot, good value. Our waitress Nikola was amazing, very friendly and polite. We did book which I would recommend Recommended

We had a lovely early dinner here before a big gig! Lovely welcome from the manager when we arrived, a super waitress and terrific support staff! Most importantly the food was delicious! A credit to F&Bs!

Nikola was the best waiter she was very kind and so sweet and lovely and so helpful Definitely recommend visiting

Don't bother. Staff at this location don't care and it shows. We were left waiting for 15-20 minutes after being sat, then again for our dessert order to be taken, then again to get the bill. They clearly rely on people ordering via the QR codes on the table but you can't do this if someone in the group has an allergy.

Great setting, great ambience. But the pizza was nothing. With frenzied feet,

Wonderful experience helped by waitress Daniella who couldn't be more helpful ! She even helped me celebrate my birthday with a rendition of happy birthday a candle on my dessert and a selfie board .. we had such a laugh as it wasn't my birthday at all !

Great service, food was ready quick just a little pricey for what you get

Great service, Nikola was brilliant. Food was really good

Attended today. Ordered the breakfast and was really disappointed. Beef patty tasted like cardboard and eggs were like plastic. Wish we had walked to TGIs opposite.

We had a pleasant experience at Frankie and Benny's on Saturday last week. Our waitress, Daniella, was absolutely amazing! My stepson's ear defenders broke as we sat down and she helped get us some tape to try and put them back together. She was so friendly and smiley, she was excellent! The food came out very quickly (about 15 minutes after ordering) and they had gluten free options for my partner. The kids meal was excellent value. It was a bit noisy in the restaurant but as expected with lots of kids who were getting excited for Hot Wheels Monster Trucks Live! The only downside for us was that this restaurant usually gives BlueLight discount for emergency service staff but the manager of this restaurant decided to remove the discount on Event nights :(

The fiver limited menu offer was unbelievable. The food portion was better. Loved the ambiance, had more space upstairs. Good place for date night.

It was a brillant dinning experience, timed just right as we walked straight in. The staff were great and extremely attentive, the food came quickly and was enjoyed by all. Our server Daniella was amazing.

Was not a long wait. Server was amazing. Extremely friendly and attentive! Also communicated with my 18 month old, which was very sweet of him. Will definitely return!

I want to say a massive thanks to aiste for making me and my 3 kids feel v welcome. She was professional and kind, i was having a very bad day and her kindness made us al forget our troubles. I was there with my 9 year old daughter and 2 year old son and 7 month baby son. She constantly checked up on us asking if everything is okay. My 2 year old asked for crayons twice and both times she always smiled. We need more people like this lady aiste and im very grateful. Thanks so much to aiste and all the hard working staff in frankie and bennys 02.

Lovely tasty meal after Disney on Ice. They quickly found a nice area for 9 of us. Andy our waiter was so nice and friendly! Thanks so much.

Nice food at very reasonable prices. They do some deals. Service was brilliant, the staff really friendly and helpful.

Food and atmosphere were good ! Special thanks to the waiter Andy! He was so lovely and attentive:)

kris and joanna gave us excellent service on our visit to the o2. food tasted amazing. we have a great meal and will definitely be coming back for more.

Can’t believe meatballs are unbelievably tasty. Big portions.

An awesome experience here. Great service by Andy - very impressed! Food was great. Beer was cold. Spot on!

Great restaurant and Nicola who served us provided an excellent service.

Amazing food and such friendly staff, Nikola was absolutely amazing and funny!

The team was very friendly and the food was lovely. What I appreciated the most was the way our waitress Nikola who made me and my brother with autism feel comfortable. at every step Nikola waitress treated him with respect and didn’t rush him or me and was just naturally a kind, professional person. It made our day out together that much better.

Thank you for great service Albert. Really Appreciate the customer service and food. Definitely recommending to dine in and coming back here again.

Excellent food and drink choices to suit all our party of 8. Service was good at a very busy time of the day, with good prices too.

We had lunch here as a group of 4 on the 7th December. Danielle is such an amazing waitress. She has happy energy even when rushing around - busy afternoon. She looked after us so well and we were truly grateful for her brilliant service. Thank you Daniella.

In London, it's sometimes hard to find a hospitality team who smile and with manners and these guys at the 02 are amazing! They gave me a recommendation on food, were so polite and professional, the speed of service and food was incredible. I cannot fault this experience ❤️ thank you so much!

Main server was excellent (appropriately engaging and helpful) and the person deliveing the meal was likewise.

We visited before a gig at the O2, having booked a table same day for our chosen time. Food was good but did lack a little flavour, so 4 stars there. Atmosphere was great and restaurant was buzzing nicely, inside and out. Service was the hero, absolute 5* from Daniela who was so welcoming, friendly and always smiling even with a mobbed section of tables. Well done Daniela 👏🏻 In and out in the hour, including desserts and coffee, overall we were very impressed

Me and my partner arrived at 6.30 there was no greeting from staff apart from a waiter from a distance told us to take any seat. The place was empty with only one waitress and one chef. We ordered our food and was left waiting an hour for our mains. I ordered a steak and my partner order a club sandwich. I appreciate that there was lack of staff but how can it be possible to wait over an hour for a steak and a sandwich. My steak tasted bland as a result of my seasoning and felt like I was chewing forever. My garlic sauce that I opted with the steak was very oily to the point I could see the oil separating on my plate. I didn’t enjoy my food and didn’t particularly want it when it arrived, but felt bad as it was a date night. While we were waiting there was no communication on the wait time or any questions given regarding if we wanted another drink. The food left me and my partner with an upset stomach and then continued to sit in discomfort watching a film had booked to watch at 7.50 which we arrived late for because of the wait time for our food. This was my first ever visit to Frankie and bennys and will never visit again.

Customer service was fantastic, staff were very attentive and were happy to chat and converse beyond the normal hi and goodbye. Food was very nice too!

We are regular customer at F&B O2. Love the food and service of this restaurant.

Delicious, simple and affordable food! Food that hits the spot.

Nice place to eat in O2 Arena, could use more friendly staff, and more facilities after certain hour. Overall great. Food wasn’t to the standards of a prestigious chef’s restaurant but good.

Upon arrival we were told they were short staffed, but I wouldn't have known for the rest of our visit. They seated us immediately, got drinks within minutes, food was pretty speedy too. The food was the best we've had from the company, the staff were friendly and attentive and I would highly recommend the O2 branch in the future.

Food was incredible, the manager was very friendly and kind. Recommend!

Main reason for leaving feedback was excellent service from Tyrone! Super friendly, quick service with a smile and made us laugh - nowhere on the feedback form to shout out team members so hope this gets back to him for praise he deserves. Love the new menu, find it difficult to choose so nice problem to have. My calzone was superb, feels like F&B returning to the excellent experience it used to be!

What a lovely place, reasonably priced food and great staff/service.

Amazingly good service and food

Amazing service and food thank you

We came quite late looking for a table for 6 after being let down at another restaurant. Staff were so helpful in accommodating us. Food was as expected, we enjoyed pasta, burgers, & pizza and all were great. Cocktails were great too. The waitress Danielle was just lovely and provided great service. Would definitely return.

Great place, family friendly, exceptionally fast and reliable service from Daniella she was amazing, all the other staff were also very polite and helpful, would definitely go again, thank you for a lovely dining experience.

I had an amazing experience here. Daniella was extremely kind, patient and helpful showcasing 5 star customer service and working well under pressure. I commend her for her levelheadedness. I really enjoyed speaking with Chris hee helped make a icepack for my sister who had a surgery and needed assistance. Thankyou to Joana the manager for her help sorting my sisters food though she has many allergens. Would definetely be back again!

Was amazing very welcome and food was delicious we be back next month x

Great food and the apple crumble was nice

Great 2 for 1 cocktails! Tyrone was a great server, very friendly and chatty and made our experience that much better

Was served by Daniella who was lovely and so friendly. Fantastic food and a great atmosphere. Great value for money. Definitely be back.

We had a lovely experience due mostly to our waiter Tyrone, who consistently had a smile on his face and was very attentive to not just but all of his other tables. It was just very nice to see his bubbly and infectious personality shine as he did his job.

We were served by Tyrone who was the happiest friendliest server you could ask for. You can tell he loves his job and is just happy to be there. We asked to speak to the manager to ensure he was recognised for his fantastic service and were advised to fill out a google review for him to make sure he was fully recognised. A real credit to the company!

The waiter Tyrone is top tier in customer service. always went above and beyond to make your dining experience the best, wanting and ensuring you feel so happy and welcome, you defo cant wait to return. Tyrone is friendly, welcoming and has the best customer service manner I’ve come across in a long time. highly recommend Frankie and bennys at the o2 where Tyrone is the best waiter at the o2. Thank you again for such a great evening celebrating 6 months with my partner and going above to cater for my partners gluten free, celiac dietary requirements so thank you once again. Kate x

Tyrone was our server and he was amazing. A really lovely guy, great sense of humour and so warm and friendly.

Me and a group of friends went for the free pizza for our results day to celebrate. We got there a bit early and waited for no more than 30 mins. Pizza was free but we had to buy a large drink, we didn’t mind. The options were pepperoni and margarita, unfortunately we weren’t given the option to choose. They gave us margarita pizza and the service was pretty bad. The main lady who was working there and seating people was actually very rude and snarky remarks were made along with a tone of attitude. I can understand you have a bad day sometimes but don’t take it out on other people. On top of that, my friend found a fly in the bottle of vinegar (bottle image attached). We were all shocked and decided it was time for us to leave. The pizzas were okay ish, however we wouldn’t go again. The atmosphere was weird as it filled with students but also the staff were very confusing as they wouldn’t take anyone seriously.

Great friendly staff, quick service and tasty food!!!

Fantastic food and great service by Nikola

Went to the 02 Frankie and Benny’s today,amazing value on the lunch menu,brilliant food and great service!

nikola is so lovley and nice was super welcoming

Nikola was amazing and so friendly! We had a great experience. Would recommend.

nikola was very nice and super welcoming

Good is the only thing letting this down.

The food was amazing and is always up to standards our waiter was very attentive and very friendly would recommend for birthdays/ celebratory events a family friendly restaurant Tyrone was amazing and was absolutely hilarious with all the jokes and made our time there memorable

Amazing service, thank you Daniella x

Dined at the O2 branch and was served by Andy and Kris who were both fab and friendly. The service here was great and food was really good. Will be coming back again!

Staff were first class Food was hot good flavours.

My partner and I visited here and our server Daniella was fantastic. She talked us through the gluten free options as I have an allergy and her service was friendly and warm and very welcoming. She is a delight to the restaurant 😊 Please put more gluten free options on the menu, especially the chips 🍟 😊

Great experience. Plus Daniella was fantastic.

Daniella was awesome! Such a friendly staff member. Thank you

Had a fantastic meal our server ameilia Was great and made sure we made it to our film. Will definitely come back for another date night

Excellent service and thank you to Nikola who was exceptional.

Nikola served us, was very lovely and met the vibe of the table.

Amazing, the food was so fresh, the prices were so cheap with their new lunch menu. But the highlight was our amazing server. They were so lovely, friendly and welcoming. I know it’s not everyone’s cup of tea, but I felt like I was being helped by a friend. Me and my mum were very impressed and we hope to see them again next time on our visit 🥰

Daniella was wonderful! Food was good and her service made it 10/10

Andy was excellent. Great service and the food was fast and everyone enjoyed it. Thanks

Very friendly staff important to enjoy a day out

Lovely food and the staff were very friendly

Amazing service by Joanna and keri . Food was delicious and hot . Lovely staff will be coming back soon. Fast service and lovely atmosphere

3rd time here at the 02 in 8 days and the food just keeps getting better!

Food was plentiful and tasty. Andy our waiter was friendly and attentive. He checked we were happy with our food and refreshed our drinks. Thankyou.

We had a lot of people come with us for a birthday lunch but were able to accommodate us all, the food was good, the staff was nice and it wasn't that expensive

Had the most helpful friendliest young waiter called Andy absolute credit to Frankie and bennies at the o2

Absolutley love this place the waitress daniella and chris goes above and beyound to help you and make you so welcome highly recommended 💯

Andy did a fantastic job accommodating our ridiculous order. Give this man a raise

Shocking. Booked table and took 40 minutes to be seated. People running round like headless chickens. Really Really poor experience. Best to avoid

The food was excellent! Portions were perfect! So delicious and I will recommend my friends! Fantastic service and great atmosphere. Staff were very attentive, friendly, and helpful! I will come back definitely!

We hadn't booked and got a table straight away. Our server was Andy and he was really great. We were served quickly and efficiently. He was friendly and made sure we got everything we ordered and that we were happy. The food was good and we didn't have to wait long for food or drinks to be served. Great start to a night out.

As if I give this restaurant a 5 stars, I definitely would, I'm not a fan of F&B. I love the pizza.

Came here today for the first time. Was served by and had very good service from Daniella who was very helpful and friendly. The pizza I had was a little too oily for my liking but still was ok and hit the spot 👍

The restaurant is nice, the service is okay because there is only one employee to take menu orders and serve food, but the food was a little late. In general, the food is good

Very good and fast service, very well attended by Kaze

Super service! Staff fantastic! Isabela made my day:) together with Cris they made my kids super happy. Absolutely amazing!!!

Oh my god! What a great experience on holiday. I never put a review but this time I will make an exception. Isabella and Cris are incredible. Food was good but service made our evening the greatest of all times! If you are in O2, ask to be served by one of them. You won’t regret!

Amazing experience! Cris is the best!

This was a perfect dinner pick agreeable for all after climbing the o2.😄👍 It was extremely busy but thankfully we waited only 25mintes for a table for 10.😃👍🍛🍛🍔🥘🍕🍔🍟🧋🥤🥤 Customer services was very good & the food was okay as expected,burger,chips,pizza etc 😄🍔🥤🍕