Pizza Express in Preston

Had a great meal last week when the promo was on, the staff were really busy but were still lovely and patient. Food was amazing, I will come here again regularly

Went here last week with my family, food was great, servers were lovely especially the young lad upstairs, really had a good night out with family

Realy bad service.1 and a half hour wait .Rude and judgemental.Got order wrong just overall bad.Very expensive bad food

person who delivered it was friendly and was early, which was a bonus. The foid was still nice and hot and very tasty. excellent service.

Delivery time repeatedly changed, 30-45 mins late. Pizza cold.

Delivered from the centre of preston to Fulwood on a bicycle. Pizza stone cold when it arrived

Amazing food, staff were excellent. Serving time was swift. Food was fresh and delicious and they always have a great range of deals on.

amazing service with lovely food xx

When I was sat in it was me and my friends just trying to celebrate one another for a birthday when one of my friends asked the manager if we were okay to have a cake brought out to our friend when the manager responded with a comment along the lines of “we normally do it after you’ve eaten your food” in a rude patronising tone when we only wanted to make our friends birthday enjoyable . we started eating our mains when the manager and staff were stood behind the counter making rude comments, pointing and acting judgy towards us they where being that loud to the point other people around us were hearing these comments.

Food arrived 1 hour late and cold. Stick to Dominoes in future

Quality pizza's, delivered quickly by a friendly courier. I normally order my pizzas without cheese as I am lactose intolerant but that was not an option here so I was disappointed with that.

Delivery driver was funny and friendly

Order 2 pizzas on the offer one had no cheese wee little bit of tomato so basically was just dough and tomato other pizza should of had garlic not one taste of garlic nothing there plus came cold on a bike pedal one hope that helps 20 quid on offer waste of money overpriced name for total rubbish food save your money people

Having been in a few Pizza Express restaurants that all look like a Pizza Express restaurant, we all commented on what an nice building it is. It has a nice layout and is very bright and clean, spotlessly so. The staff we engaged with were very friendly and welcoming and we were seated and served quickly. I would happily visit again if I was in Preston.

Good pizaa but too bad its cold...

changed delivery time which was annoying as had another order coming as well so me and my partner could eat together.it came cold.food was bland I had mac and cheese it had no flavour even when I added salt...felt like I was eating chewing gum ,the sides were tastless and for the price that's ridiculous...I will never order again..expected something good from a well known company..I was wrong !

Really friendly delivery driver really polite

Ad hoc visit. Lovely restaurant set in an historic street just off the main High Street. The young man looking after us was attentive, friendly and professional. The atmosphere was great and the Pizzas were of the usual Pizza Express high standard. Id recommend the Pomegranate Sparkler which is new. Highly recommended if youre out and about in Preston

The Lemon Herb chicken wings appeared to have been badly microwaved. The chicken skin was unclipped and the chicken was limp and greasy. They smothered it in the sauce but it couldn't hide how bad they were. The price for what we got is horrendous.

Food was cold and sauce spilt all over the bottom of the bag

We booked a table for Valentines Day, we ordered and were advised there may be a slight delay, but we were only served food an hour and a half after we were seated. We watched people seated after us served their food and pay their bill before we were even served our pizza. By the time they got to making our food we were told they had ran out of one of our dishes too. Usually not one to complain but this was the worst wait I've ever had in a restaurant and the restaurant wasn't even busy with there being plenty of empty tables.

The food was amazing but they didn’t have straws, this would be ok if it was a Sunday but I went on Friday. The place was empty but I couldn’t get a reservation until 4:30. When I got there no one was there and even after 15 minutes it was just me and 2 other parties of people. They didn’t have many drinks, this wasn’t because of a lack of options this was because they didn’t have lemonade available. The waiter was sincerely sorry about it and even said that the only lemonade they had was tiny and not very worth the price. She was very nice. So overall this place wasn’t very bad and the lack of resources was really the worst thing for me.

Won’t be ordering from here again, pizza was burnt & cold. Paid extra for toppings which I didn’t get.

This is one of my Daughters favourite places to eat out so we went tonight for her Birthday. The staff made us extra special by bringing out her Birthday cake exactly as I’d asked. I’ve been coming to this restaurant for years and I’m yet to have a bad experience. Really appreciate all your effort tonight thank you

5/2/25 @ 1244 Great service from the ladies at Pizza Express today. Pleasent service and nice pizza. Particular thanks to my waitress, very pleasant 🙂

Missed the ceaser sauce from my ceaser salad

We used our O2 priority codes to get classic pizzas for £6.95. For the price the pizza was great but would have been disappointed if I'd have paid full price £14.95. Great service.

Food took almost 2 hours to come

The food was really cold. I think it was left sat at the restaurant for a while before it was brought to me. Very disappointed!

Spent a thoroughly wonderful two and a half hours with a close friend at Preston restaurant. She had the Leggera American Hot and I had the Romana Padana, with Bruschetta for starters and Belgian chocolate brownie, served warm with vanilla gelato for dessert. Service superb, food superb, ambiance superb. We both came away feeling happy and completely satisfied.

1 Jan 2025, the pizza taste and quality has went downhill, just had it today all 3 pizzas were undercooked full of oil and over saused.

order hasn't arrived but says delivered 19.40

Certainly not express went last night and a two course meal took over two hours. All aspects of the service was slow, slow to take orders, slow to clear plates and slow for the food to arrive. The restaurant was less than half full. The food was OK very good dough balls. I had a burnt ends pizza which should be named burnt end there was that little meat on it. We are big pizza express fans but we're really disappointed with this visit sadly

It was Xmas Eve, so expected it to be. V tasty though

Food freezing cold- has to warm everything up

Very disappointed, delivery time kept changing, when it’s finally turned up it’s stone cold! The dough balls are black and like brick not 1 bit of garlic in them..the pizza is cold, hard and tasteless! how they can charge the price they do is absolutely beyond me! The only good thing is I didn’t pay full price luckily as was 40% off. Was really looking forward to trying pizza express but I’m utterly shocked at how bad my order has turned up!

Went for a works Christmas meal today very overpriced and the service charge is daylight robbery!

Food is great, service always very good and reasonably priced.

The delivery time changed a few times, and then the food was cold. It was tasty after reheating though

Visited as a family for dinner for my daughters birthday as she is in uni in Preston. Firstly got seated at the wrong table and then asked to move, there appeared to be a new member of staff that didn't really know what they were doing working, the other member of staff was friendly enough but you could see she was getting visibly frustrated with her. Bare in mind this was mid-week and it wasn't busy, service was really quite slow and we also heard apologies being offered to other tables regarding this, I would hate to see how this place copes on a weekend when it's busy. Food was average, some things slightly overcooked, all in all wouldn't come back to this one, we have visited better Pizza Expresses elsewhere.

Food is always amazing, but I do miss the Calabrese. Staff are always friendly helpful and attentive and I love coming here!!!

Great service, Food was good. Coffee and small dessert was perfect to finish.

The food was lovely service was outstanding waitress was very lovely will definitely eat here again thank you to all for your lovely food

the delivery man said he rang me and spends 20 minutes finding my house. I showed him my phone stating no missed calls and he pointed to a number that rung me over sky broadband. very upset as my pizza topping are smashed to one side and unsure how to send photos

The pizza is burnt literal crisp! Not impressed

Overall, not great. Ordered the meatball pasta & the pasta was undercooked & the meatball were burnt & lack of flavour too. Paid extra for the ‘truffle dough balls’ & they just taste like the original ones when paid extra for the truffle. Over priced & not worth it!

FOOD IS ABSOLUTELY DISCUSTING AVOID AT ALL COST PAID £18 FOR SOMETHING THAT WASNT WORTH £1 WAS HARDLY ANY TOPPING ON AND DRY. THEN TO BE TOLD OFF JUST EAT THEY CANT GIVE REFUNDS IS APALLING I WILL NOT BE USING THIS RIP OFF COMPANY AGAIN !!!

Nice food. Incredibly expensive.

Pizza Express 🍕 is amazing for delicious Gluten Free food !

Polite and friendly delivery driver. Unfortunately our order arrived cold.

Had the best dough balls here, the food quality is always amazing!

Great food and service! And the rewards scheme makes frequent trips so worth it!

Great experience & pizza was great! Highly recommend

Perfect place for lunch with my family, great with the kids. 100% recommend.

Wow absolutely delicious food best ive had in ages !! 5*

Excellent service, good food, never enough toppings on the pizza's for me, but the standard of food was good, bruscetta, though the choc fudge cake didn't come warmed, would have been nice.lovelly atmosphere and would recommend.

Over an hour for a margarita LOL

pizza was good, just missing 1 ingredient, bruschetta was good but entirely tomatoes barely any anchovies

Good service, brilliant for coeilacs with good options. If you are a coeilac, this branch and chain is really good for you in general. Good food in this one, good service, just a good time.

Food was stone cold unfortunately

Just received my delivery and it'll be the last time I order from there. I ordered Meal for 1 Bundle, a basic margherita and doughballs. I received a cold pizza base, smothered in thick tomato sauce with a tiny sprinkling of cheese. Doughballs were cold as well, very disappointed

You know what... Even after all these years... Pizza Express in Preston is still providing the best quality Pizza's and I've never had a bad experience there. I put this down to the fact that Lisa the Manager has been there since I moved to Preston in 1998 and runs the place brilliantly. Always welcoming and fun, great service and Lisa's staff are always attentive - plus the foods great! Burnt Ends Pizza!!! I mean seriously! DELICIOUS!!! What's not to love! Plus the restaurants in a really lovely part of Preston which enhances the overall experience. LOVE IT!

Tasteless and cold was on time but very poor food, had a hard day at work it’s Friday thought fancy some Italian food . So disappointed.

Superb service and all staff lovely, had a starter and a pizza that was the size of a small planet but was amazing and very tasty 👌 Not overly sure about their own IPA lager but maybe a need a few more to come to a conclusion on this one 🤔

Waitress with blonde hair and glasses needs some training on being welcoming and not cold, didn't seem she could be bothered to even be there, luckily the one after her was lovely other than that food and service was great

Spaghetti carbonara the pasta was not cooked and hard, £15 I threw in the bin as it was not edible

The gluten free pizza has hardly any cheese on and is burnt and the other pizza is cold . Very disappointed

Went in for lunch with my husband. We had a dough balls for the first time and enjoyed them. Then had pizzas which again were very tasty. The server Ella was so lovely. We have a pizza express app on our phone but had not used it before so was not really sure how to use it but Ella showed us how it worked explaining very clearly how to use it. Many thanks Ella. We highly recommend this branch and the staff.

Found the prices to be extreme although I did enjoy my pizza. My husband however had the lasagne which looked like a microwave meal which was appalling bearing in mind it was just under £17. Didn't even come with any garnish. Place lacks atmosphere....more like a canteen feel. Sorry but won't be going here again.

Really good - always love the food - staff were kind and helpful even though they were short staffed. Good place to eat. No parking though.

Food was stone cold no sauce with the mushroom arrancini and very dry!

Pizzas so floppy they couldn't be picked up. Barely browned on the underside. Worst I've ever had at Pizza Express.

Not been for a while, so thought I tried the new Italiano.It was absolutely incredible.

We had Calamari as usual, the coating was undercooked on both portions, dipping it into the sauce, it was dropping off. We have never had this happen before. We had different pizzas, but both as thin and dry as a cracker. What has happened Pizza Express? We won't be going again. You've gone downhill 😔

Good food, customer service shocking. Formal complaint made by a colleague.

Always a good meal at Pizza Express. Food lovely and service good and not too obtrusive. Highly recommended.

ORDER NEVER ARRIVED!!! DRIVER CALLED AS HE COULD NOT FIND THE ADDRESS SENT HIM DIRECTIONS, CALLED THE RESTAURANT NO HELP, NO HELP AND CANT SPEAK TO ANYONE AT JUST EAT!!! CALLED AND TEXT DRIVER JUST REJECTED MY CALLS AND MARKED ORDER AS DELIVERED! ABSOLUTE ROBBERY!!! NO CUSTOMER SERVICE FROM JUST EAT !!! ORDER FROM UBER EATS ! WEVE JUST LOST OUR MONEY AND CANNOT SPEAK TO ANYONE AWFUL !!!!

Lovely place for some pizza! Have been here a couple of times and it’s always super quiet. Staff are friendly and service is fast. Me and my partner are obsessed with the dough balls doppio, they’re so so good, we love the pesto and garlic sauce that comes with them. I usually get the soho 65’ pizza (without olives) and my partner gets the double American. For a chain pizza place, I really recommend.

Everything was cold and no drink

Very disappointed my partner and I ordered dough balls. The only difference was mine were Dairy free and Gluten free this meant I was exceedingly disappointed when I received 5 dough balls and my partner got 8. The size of the 2 pizzas was also upsetting! My partners pizza was at least 50% bigger than mine. Not on PIZZA EXPRESS!! Not on PIZZA EXPRESS!!!

Food was terrible. Not just cold, but really badly prepared

Delicious pizzas and delivered bob on time

Bog standard 'chain' restaurant food. Staff lovely though

Booked a table for 6:30pm there was only one other table taken so obviously no atmosphere. The service was very poor at one point there was only the chef about. Maybe this is why there are no customers !

Never the best pizza ever but always guaranteed to be very good

Good restaurant in Preston! Highly recommend getting the app before you go if you don’t have it already

Nice and easy tea! Relaxing environment, helpful staff and good food.

Food cold - Margarita Pizza delivered with pepperoni on it. Really poor

Excellent food and excellent service

The food was lukewarm/cold by the time it arrived.

Sauces missing from delivery. Disappointing 😞

The food was cold then it arrived

It's been 6 years since we have been to Pizza Express. We were regulars before the whole lockdown happened. After talking about it we decided to head up as we were big fans pre lockdown. Overall? It was "ok" We usually always had the leggera Padana so chose to re-live past visits and ordered these. Well, the portions have shrunk a fair bit, they are way more frugal with the toppings and the salad used to be mixed salad, it is now just leaves and sauce. Sadly our last visit I think, it's not worth the price increase for a reduced product.

I wanted a garlic bred with cheese not a biscuit / cheese tosty what is this for £7 not happy feel ripped off not even looked at pizza yet £7 a slice of bread with cheese unbelievable hope pizza is good

Driver delivered the wrong order and left our food at the restaurant (one pizza was delivered when we ordered four) Then just eat refused to rectify this mistake by redelivering the correct food as apparently no driver was available. I will never be using just eat again. Very disappointed with the disgusting customer service it ruined our whole evening.

All the food was cold which was surprising as we are staying less than 5 minutes walk from this restaurant. Pizzas were subpar, certainly nowhere near the quality of eating in at a Pizza Express, the vegan cheese was practically non-existent on both pizzas, the aubergine dish leaked in transit and looked like someone else’s leftovers had been put into a shoddy takeout box. Thankfully dough balls were on point as was the vegan garlic butter. Won’t be ordering from Pizza Express again after this.

Hardly any cheese on pizza and halumi bites are awful

Great pizza and service was great. We had 4 kids with us, plenty of colouring material, great kids menu, high chair. Will definitely go back

We love this Pizza Express (Preston). The staff and manager are super friendly and always ensure we are looked after. Visited tonight, lovely atmosphere with candlelight, music and Christmas parties. Service and food fantastic, we waited for nothing as staff always on hand. Would highly recommend as this branch never lets us down. Thank you

rude driver snd will be reported