Pizza Express in Wakefield

Was very disappointed because when we went in they tell us you need to pre book. There is no notice outside or anything telling us this. If we had known we could have booked, then done some shopping and came back and ate.

Disappointing experience. We waited for a long time to be acknowledged on arrival and when we finally got a table the service was terribly slow despite there being very few customers. The staff were really friendly and helpful but there just wasn't enough of them! Food was average and the pizza was overcooked. Nightmare trying to redeem offers and having to download the Pizza express app to get a discount (prices without discount are ridiculous!).

Ordered a delivery and after waiting 30mins was texted that my order had been cancelled

Went to pizza express around 3 weeks ago but had to walk out after waiting 30 minutes and 2 prompts that we were ready to order, restaurant wasn't busy.

the pizza arrived very cold, I'm very disappointed

I ordered the arichini but it didn’t come out the tomato sauce. Was very dry. Pizza wasn’t that great either so wouldn’t order a takeout again

We love pizza express. Good place for the family to celebrate kids' birthday 🎂

I ordered my pizza, and it was collected from pizza express at 19:09, and arrived at my house at 20:35. So for nearly 1 hour 30 minutes my pizza was getting delivered, meaning by the time I got it it was flat cold.

Bit of a disaster all round really. 90 mins in a mostly empty restaurant for two pizzas shouldn’t happen. One arrives luke warm, the other piping hot. “Excuse” from waitress was it was a busy understaffed kitchen - yet they still managed to get big orders out for other tables who arrived after us. Didn’t appreciate being lied to - clearly our order had been forgotten. Escaped with kid’s pudding in a box, no sign or offer of the babychinno. You’d think Pizza Express would have enough practice over the years at efficiently serving pizza. Sadly not.

never arrived despite saying delivered

It was my wife and i's first time at any Pizza Express. The initial reception was very warm, friendly and attentive by your staff Mariane(i hope i got the name right!)- Great atmosphere, good food and nice staff!

Possibly one of the best Pizza Expresses I've been to in a while. It was clean, nice and modern, and plenty of seating. You always know what you get from a Pizza Express, and we were veru quickly served. They were even very, very quick to cook a fresh pizza when one of us mistakenly ordered one with chicken (we're vegetarian). Highly recommend whether you're here for XScape or just stopping for food.

missing garlic butter from dough balls but otherwise can’t fault it. nice and hot, good quality

Had a meal today at castkeford branch. Waiting staff were sub par at best. we had to keep flagging someone down when we wanted to order. food was beautiful but the staff were uninterested . It wasn't busy either so couldn't pass it off as they were under pressure. We won't be returning

Slow serivce. But friendly Lack of topping on adults pizza - but brilliant calzones and kids food Shared toilets with men…. Weird!

Food wasn't bad just standard pizza. The drinks prices were absolutely disgusting. £3.55 for a can of pop!

Always an enjoyable experience. The staff are particularly welcoming and attentive!

Restaurant no where near capacity as went mid week, took 10 minutes to get sat down, waited a further 15 minutes once sat and not one person came over to us to ask for drinks or food order

Walked in. loads of tables free and not cleaned. Staff disinterested. Escorted to the table. Took absolutely ages to get our meals ordered. When they did come out - not great. Food was undercooked. One of the party were gluten free. There wasn't anything to say gluten free and We saw his pizza touch a glutinous pizza... They still brought it out. He didn't eat it luckily otherwise he'd be in hospital. Lots of other guests had to walk up to the server to ask for things and bills.. Not great at all.

Order never delivered to me....

Came as a family of six, all of our main meals came at different times with most meals having been eaten by the time the last 2 meals arrived. Carbonara was lacking in sauce and the pasta was very chewy and very small for the price. Pizza bases looked soggy in the middle and slightly raw. Crispy Chicken salad was a cheap breaded chicken on a bed of just rocket.

Good service. Nice delivery man

This establishment boasts a welcoming atmosphere and attentive service. The pizza is truly outstanding, and the prices are exceptionally reasonable.

Me and my friend were served by Lucy and Kyle. Kyle was super lovely and helpful. Lucy was a little ray of sunshine :)

We had a lovely time at pizza express this evening. Drinks, food, and vibes were on point, even despite some other customers being challenging towards the staff and creating a scene in the restaurant. Manager Josh and server Kyle dealt with the situation with the utmost professionalism and maintained a positive energy for the rest of us.

I think your delivery driver has stolen part of my order.

Poor on last visit. Although staff were really good, you don't and shouldn't be picking blue paper and plastic film from your food. Drink prices are way too much, and the "extra" charge for 1 ketchup, says we have given up on PE after many years.

worst delivery I've ever had. the woman demanded I leave the house because her engine was running. I don't know what kind of car it was but I think it had keys and could have turned it off for the delivery. very unpleasant person

Joshua was amazing.bent over backwards for me

the food when delivered was cold, we had to warm everything up in the oven. The delivery driver was very apologetic about how late he was and said he'd been stood waiting a while to be given our order

Good quality, arrived still warm and arrived within an hour of ordering (it was a Friday evening peak time).

Wasn’t necessarily late just took 10-15 mins to assign a driver so time went up not the restaurants fault

Pizzas delicious. Lots to choose from. Service great. Eva was very attentive great service.

Would never use just eat again.Uber eats far better service.Food was cold on arrival after waiting 90 mins from order to delivery in which 60 mins was finding a driver!

It took over 2 hours.... And was repeatedly delayed. We had to order other food

Great food and the staff where really friendly and helpful, especially with two of my family being coeliacs. First time we've been to a pizza express and we'll definitely go back again. Good gluten free options.

Recently ate out for lunch at this site. Food was really good and came out really quickly. Our waitress Emily was very friendly and attentive. Will definitely be coming back.

We recently visited and had a lovely meal out and experience. Our waitress Emily was very attentive and friendly, couldn’t help us enough. Would thoroughly recommend eating here!

i ordered from this place last night . an was about 830-845 an 45 minutes later i received a phone call saying we cant deliver you any food as our kitchen closed at 2130 ..: but it allows you order for delivery up to 2230 i believe it said . still took my payment but i received nothing . very poor customer service in my opinion

Good food, rude delivery driver.

Excellent staff very attentive, excellent food and great atmosphere.

very good delivery very good pizza thanks

Food was ok, didn't think it was good value. Service was very slow, it was busy but had to chase staff for bill.

Had high expectations as we've had great pizzas at Norwich. The crusts were dry and burnt. Topping was very thin. Ie 5 very small pieces of goats, couldn't see the vegan mozzarella cheese, 6 teaspoons of spinach and 5 onion pieces.

Pizza is OK but compared what we got vs what's advertised £25 each, limited topping and expensive Perroni. See what's advertised vs what you get

Shocking service. Didn’t update the app, didn’t answer the phone to check on the order. Ordered at 6pm. Arrived at 8pm. Really poor.

Cold pizza. Rancid garlic butter

Lovely food. Staff very friendly and attentive.

We visited today we ordered our food can't fault The starter how ever the calonolii was not calonolii it was folded over lasagna sheets no taste and full of grease. The young lady who we had with us had the kids meal deal and went for the brownie her reaction was it's like dry donkeys arse in the dessert. Left constructive feedback back like does the chef know what Susie salt and Percy pepper is.

The staff were brilliant and made sure we were well looked after.

Pizza Express in Castleford is one of those places where I know the service will be incredible. Every time me and my partner go for a meal, we are so well look after, everyone greets you with a smile and go above and beyond. Eva served us last time and she was absolutely incredible, honestly could not fault her service. Food is delicious, just a tad on the pricey side but the restaurant is kid friendly and has a generally great atmosphere. Would recommend!

Absolutely horrendous!! Went for lunch and less than half the restaurant full yet waited over an hour for our food whilst staff were just stood around chatting. Got a starter to share and then sat with an empty dish for 25 minutes and lost count how many times staff just walked past us, looked at it and totally ignored us. By far the WORST Gluten Free pizza I have ever been served, totally inedible. Disgraceful to be charging £15 for that. Barely any toppings (you could just see base which was absolutely horrendous). I have never had to send food back at a restaurant and be totally put off that I lost my appetite. All staff were totally miserable, except one young girl. For a pizza restaurant it was nothing more than disappointing.

Over priced, poor quality pizzas, and two of our party have upset stomachs as a result of dining here. Staff hardly said two words when serving us. Money would have been better spent getting a takeaway at home and would have been a third of the price!

We had a lovely meal here. The food is fantastic, we were served quickly and food arrived quick too. We had our 4 year old grandson with us, we were provided colouring pens, an activity sheet and a hat to colour in. It kept him occupied while we waited. The kids get a 3 course meal for £7.95 which is great value. We had pizza, these were delicious. The staff were very attentive. Good choice on the menu, we enjoyed our meals.

pizza was completely cold jn receipt which was a shame

Our go to restaurant! The staff are absolutely incredible and the food is always perfect! Jasmine and another manager (unsure of her name) are so friendly and kind, always making sure the restaurant is ran perfectly. Kyle is the best server you could ask for. Our little girl absolutely loves visiting just to see all the staff! We love our frequent visits!

Great food, great service tonight at pizza express castleford. Our waiter was Lee, he had a great sense of humour, good quick service, and even did a little extra for my birthday dessert....I had told him it was my birthday several times!! Thankyou Lee for making my birthday family meal a good one!!

Had a fabulous meal before the New Year festivities and was served by a lovely gentleman called Lee. He was so friendly and helpful and nothing was too much bother. Portions were huge so has to take leftovers home!

Great experience first time going food and staff couldn't have been better and in a very nice smart clean setting 👍

Great time from start to finish food was amazing Staff was so helpful

Ordered around 1800, arrived at 2000, was cold. Driver disappeared from tracking for long periods. Firstly he blamed the restaurant for giving the wrong order, then changed his excuse saying that Gluten free pizzas take longer! What a waste of 90 quid, I'll never order through you again.

There were 17 in our party and we were served efficiently without waiting too long. The food was standard Pizza Express as you would expect. I particularly enjoyed the salad nicoise. My only gripe was that there was a 15% service charge added to the bill which in my opinion is OTT to say the least.

Today I came for pizza with a friend. We both have pizza express apps, so we decided that my friend would pay for the pizza and I would pay for the rest. The waitress probably didn't like the idea that we wanted to take advantage of the promotion from our apps, because we were sitting at the same table. I had to explain to the waitress why I wanted to divide the costs in this way and was told that "it's technically impossible". Thank you for such service, I canceled the order and left. There is friendly staff in Doncaster who are always willing to help and never cause any problems. I do not recommend

The service was excellent and speedy. The food was good but I've had better. It's a nice place to eat and very convenient with parking available etc

Lee was extremely funny, helpful, lively, and made our experience more enjoyable than usual. It’s always good time at Pizza Express but thank you to Lee for your service we all want to be seated in your area next time! X

Lee was very helpful and polite. Well be coming again.

Portions are getting smaller, prices are ridiculously high for some dough, tomato and cheese. Staff are rude!

Great pizzas. A bit pricey though.

fantastic! Table of 11 and two babies - could have been a recipe for disaster - not at Pizza Express Junction 32! The staff were absolutely brilliant- shout out to Lee and Josh - and the food was great! Thank you !! Would highly recommend 🥰

Took over an hour for a driver to even be assigned, then half an hour later it had said the order had been delivered. I rang the restaurant ans I hadn’t had any delivery and was told that there was nothing they could do as they had handed it over to the driver and that it had probably been stolen? Absolutely ridiculous to be honest. I get it wasn’t the fault of the person I spoke with but he also said it happens all the time so I’m just confused how I’m £35 down and have no food (for my birthday of all days) and some delivery driver has just pinched my order?

Looked after well by all the team this evening. I was looking for a warm space while my daughter was at clip and climb. Had a lovely latte and some very spicy dough balls with honey. Lee made me feel cared for without being imposing. What a nice natural way he has about him. Overall more than I was expecting. We'll done all

Christmas bundle Food was cold over cooked Very disappointing

Good food and service but the toilets need sorting out.

Currently having to eat dairy free due to my newborns intolerance. Not many places offer dairy free meals (without them being plant based meats) . This is one of the only places I could order from. I rang up to clarify that I’d like a meat pizza but with vegan cheese. The staff couldn’t have been more accommodating, they even delivered a little surprise with a note wishing me and baby well. Thank you so much the food was gorgeous and I’d definitely order again.

A bit pricey for the quality of the pizzas

Pizza was under cooked and over priced. Alot of staff doing a whole lot of nothing. Wasn't asked if I'd enjoyed my food when I tried to tell them that the pizza was under cooked they grunted and shuffled off.

Nearly £30 for two cold time pizzas

The toppings on half my pizza weren't even on the pizza

Food cold on arrival and all damaged as if it had been knocked about, all of the toppings had come off the pizza.

Time estimated order time when I ordered this was 30-45 minutes. This actually took just under 2 hour to get here. When the food did get here it’s had clearly been preheated and was dry and lacked any flavour. The special requests I put through for the pasta was ignored. The side can in a box with a sauce and the sauce and spilled all over this. Disappointed is an understatement, fair to say I will be avoiding Just Eat I’m future and I expect a full refund at the very least!

Not much cheese on, only in centre so a bit disappointed

Me, my missus and daughter come most weeks. Fantastic service and pizza every time, can’t fault anything! Made even better by the Pizza Express rewards app - the missus is gold and I’m bronze, we got £68 worth of food for £23! Top service and top food, highly recommend!

Always love pizza express, but this visit was made even better by Lee. What a lovely, funny human! Thanks for brightening up our night Lee!

Food was so cold when it got here. Very unhappy.

Pizza that thin I could see shadows through it the base was like a chipatti for £19 and about 10 chops fo £6 I think it's disgusting everything was cold

Very quiet but went out of busy times. We preferred it and the staff were amazing. We had our baby so sat us away from main bulk of people which suited.

Me and family came in this afternoon , Lee was fantastic really chatty and very helpful we will be back xx

Great, food. service and good value

was catching up with old friends and family we came to the Castleford branch and the sever who help us was Mel i am a diabetic and nothing was too much trouble for her she made us feel very welcome. thanks we will be back

Had a really great experience here. Nothing too much trouble. Issue with base sorted very quickly. Lovely atmosphere will be back staff really friendly

Very disappointed. Used to love pizza express but it has gone so downhill! One pizza was burnt, the other undercooked. Staff got our dessert order wrong. When it arrived it looked nothing like the picture we had ordered from. No staff around when we wanted to pay. And it cost £56 for 2 people with no drinks! Rip off for a very poor quality meal.

Everything was cold, soggy and looked like it hadn’t been put together with any care. Pizza was looked like there was hardly any topping. Very disappointed in pizza express.

Order extremely late and food flat cold when it finally turned up ... status update advised courier at restaurant for over an hour. Very poor service from the restaurant regarding lack of updates and as well from delivery driver who apologised for the delay, but, insisted that it was the local traffic causing the delay which I could understand at peak times but not at gone 8pm ..... delivery driver soon back tracked and blamed late delivery on restaurant when I mentioned how long they must have been waiting there but still couldn't explain why the food was cold from a journey of around 5 minutes ....

Great vegan options and service was fab

Not a bad pizza, typical run of the mill chain pizza. Quality on par with other pizza chains around. Beer could have been cooler. Daughter enjoyed the pens and hat which were provided to pacify her.

Absolutely great experience fir my sons birthday. Andre the waiter was amazing and made our night very special.

Asked for two toppings to be removed and they were on the pizza

Third time I’m missing an item of the meal always a drink

Great experience and usually is at this Pizza Express. Greeted on arrival, seated and given a couple of options of tables where we could sit. All staff were friendly and attentive, Lee was very good , attentive and made a food recommendation to us. Paid and tipped on the app very easily. Great service and great overall value for money. We will be back again soon.

The food was nice but the pizzas were not sliced and with stopping at a premier inn (as my delivery address) there was no way of cutting them so it was not enjoyable, especially with children. I would like to request a refund as paying over £33 for pizzas and not been able to eat them properly spoilt this experience and led to toppings falling off and a complete mess.