Pizza Express in City of London, Westminster

Great place with tasty food and brilliant service.

Pizzas are excellent, thanks to the Brazilian friend :)

I recommend the excellent pizzas

Lovely meal, great atmosphere, and Patricia the waitress was super helpful ☺️

Pizza was amazing as much as the service. Christina was lovely and caring. They offered me a nice discount for a small delay . Will definitely come back!

Fabulous thin crust pizza w/fresh ingredients. Service was excellent. Some people seem wired for exceptional customer service and Patricia is definitely in that camp.

Great food. Great service as well. Went in around 5pm and was fairly quiet but got busier within an hour. The waitress was Anny and she was very friendly and polite 👍

very beautiful, clean and welcoming place. Had Marguerita pizza which was pretty good, Cannellonis at the top...too bad the choice of starter is limited to the point that we don't have a simple salad and lack of choice for vegetarians.

super good, affordable prices between £7 (starter) up to ~£23 (main) and dishes to share for around 15~

By far the best waitress in London !!!! We visited here on marathon day and were served by a beautiful singing waitress. She was so upbeat and fantastic with the kids. It was amazing to see someone in their work place all over their duties whilst loving life ! If I could give one hundred stars for service I would ! Thank you for making a special day even better.

I wanted to eat there, but I was badly received and decided not to have a bad experience.

We've traveled a lot and have tried pizza many places. There is still a lot to aspire to here. The dough was raw. So only 3 from us.

I love every pizza there, it's well made and very tasty

I had a lovely birthday meal. Our waitress Patricia was fantastic!

BEST waiter's services from Natalia and Anny, thanks so much for pleasant service 😀 My son end in love with you girls heheh. 100% will back. Thankss😍

Good place (& reasonably priced) to eat in the heart of Theatreland. Very efficient friendly service (& they can be quick if you have a show afterwards.)

The food was really amazing, we really loved the service given by Pretrusia

Patricia was amazing and full of life!

Patricia here was so patient and very helpful with the order. She is a star.

Amazing food with great service and atmosphere. We ordered kids Menu which my daughter liked, and for us we ordered Vegeterian Antipasti platter and Padana pizza. All of the food we ordered were really good. At the end the desserts were also worth it. Totally satisfied

the food is tasty, but the waiter either doesn't like young women or Poles because judging by the way he treated us and other customers, there was definitely something wrong

Lovely waiter gorgeous Food. Bit expensive for what it is but then its london..

We attended as a group of 5 adults an 2 children after my daughter had done the London half marathon we were impressed with the great friendly service & speed of our order.the food was hot an very tasty .one of the best pizza express I've been in ,if not the best

My family and I had a wonderful time thanks to the great service (particularly thanks to Tiziana). The food was delicious (my aunt enjoyed her pollo pesto a lot), the place was clean and well maintained. We’ll totally come back if we ever have the chance again!

Patricia very helpful and so nice to us we appreciate her,and the food and atmosphere was a bonus.

Patricia was very welcoming. Greeting us with a smile and hand wave upon walking in. Sat us down and took our drink orders. Secondly asking if anyone had any allergies. No we didn’t . She put in an margherita pizza drinks in and all was delicious. Her soft tone and pleasant attitude made our experience at pizza express wonderful. - Brittany from the U.S

Great Pizza and an even greater service from our server Anny. She is very kind, very helpful and extremely professional. Thank you Anny for making this experience truly amazing

Fantastic service and such a great location!

I had Cannelloni and it was a treat for my taste buds, pizza also delicious, very kind staff, I highly recommend this pizzeria 🙏

I love this chain of pizzerias. In London it's a must! Everything is great!

Excellent service from Patricia. Professional-assertive-knowledgeable and Excellent product knowledge

Had the most amazing experience with our waitress Patricia, she went above and beyond to make sure our experience was amazing, and as I disclosed that I have an eating disorder I have never felt that level of compassion and empathy from someone, it's made my day and made my experience at Pizza Express today incredible.

I wish I could give the service more than 5 stars. Patricia is an absolute saint. Looked after us and I genuinely can’t believe how someone could be this amazing. Thank you so much!!! Promote her ASAP

Pizza Express Haymarket (on corner with Panton Street) could not be more convenient for most West End sites and the tube station too.

Vinimos aquí después de un espectáculo en el Teatro Real. Gran servicio por Patricia, que era acogedor, amable y servicial. Pizza Express siempre puede ser confiable para buenas pizzas. Bonito huevo suave en mi Fiorentina.

Had one of my favourite dining experiences here recently. Was meeting a friend for a catch up and our server Patricia made the experience a blast. A great personality and made us feel at home! And very patient when I was redeeming the rewards through the app! Thanks again 😊 A quick update, visited again today 19/03/2025. Our server Tiziana was very helpful, helping with our questions and redeeming Pizza Express Club offers. Highly recommend this location!

Lovely warm, welcoming branch in the heart of Piccadilly, a stones throw from Trafalgar square. Our party was having an early dinner. No one rushed our choices, the service was fast and my leggera pandana was the best one I've ever had, with a huge salad in the middle. My decaf cappuccino with lotus biscoff cheesecake even seemed more delicious than usual. One perk was the deep windowsill next to our banquette seat. We were able to commandeer it to store all our luggage, coats and other stuff. It's essential for comfort when dining to offload everything that distracts from relaxed enjoyment of your food and the company at your table. I've only detracted a star for atmosphere because the toilet is downstairs via a deep spiral staircase with a extra step up after that to access the entry doors. I couldn't see a disabled toilet at ground level. As lm ambient disabled but with poor pro prioception l would have liked the option of using one.

Not just another pizza express. Good friendly polite staff and a comfortable venue. The usual pizza express food, yet cooked well and very tasty.

I actually really loved the food, lovely atmosphere to the restaurant. Everyone loved it and my server was great!!!

We waited nearly an hour for two parmigianas, but only one arrived. The customer service was extremely poor.

Lovely place. Amazing food. Very attentive staff. Tizi was very helpful and friendly she offered the best wine. I feel very comfortable.

Wonderful. It was fantastic. The waitress who served us was amazing!

It was ok. The pizza was nowhere near as good as other pizzerias. Extremely thin base and lacked toppings. However the lasagne that my father in law had looked lovely. I dont think I would eat at pizza express again

lovely restaurant and staff. will definitely go again

I forgot to specify that my order was gluten free bc I'm intoleeant and had to send my pizza back for a replacement and the waitress was so nice about it. I felt terrible but the replacement came quick and she assured me it was okay. Lovely staff.

Menu looked good but left place was too hot and stuffy

Excellent Gluten free pizza and dough balls with garlic butter

It wasn't very crowded around 1 o'clock. The food is delicious and they are friendly.

Amazing service, Patricia was incredibly friendly and couldn’t do enough while serving us.

It was lovely. The staff was very kind. It was very clean. The food was very good quantity. It was very good quality and overall it was a 10 on10 experience. I would definitely recommend this to one of my friends or I would have my birthday there because it looked very accommodating with my needs and The food was just amazing I would definitely recommend on all my platforms with over 10,000 followers

We came to London for 5 days and found this pizzeria by chance. We took a takeaway pizza which was delicious, so we came back to eat there. The meal was delicious, I highly recommend the pesto dough balls, an absolute treat. The waitress was super nice and attentive. I highly recommend this restaurant.👍😊

Great pizzas, kids loved every bit of it and the staff were very friendly

Mi esposa y yo comimos aquí un viernes por la noche antes de ir al teatro. Llegamos un poco antes de nuestra reserva, pero la bienvenida fue amable y nos dieron una mesa. El servicio fue amable y eficiente. Todo lo que tuvimos fue excelente. Las bolas de masa sabrosas y las pizzas eran muy buenas. Realmente disfrutamos de nuestra comida y nos gustaría comer aquí de nuevo.

Very rude staff, obviously doesn't like foreigners

Good atmosphere, fast service and delicious food.

Great interior, food too. Service was fantastic.

A lovely visit before the theatre, fantastic service from Chris. Especially as we had so many of us, he was so accommodating.

Service is very slow, you have to fight for the waiters attention

Terrible food but great atmosphere

It was very good! They are very generous, lovely people. The food was very good and very fast delivered. Their are also glutenfree pizzas etc. Overall very good!!!

Great service! Helped out my friend with a gluten allergy perfectly ! We came in with a rather large group and they were able to help us out. Super friendly staff and great food for a reasonable price .Greetings from belgium🇧🇪!❤️( Sebastian in particular was a great server:) )

Très bon plats et dessert. Service du samedi soir un peu long cependant la serveuse était adorable. Bon rapport qualité prix

Anoche comimos en Pizza Express y nos intoxicaron. Han estado en muchos otros a lo largo de los años. En este caso, pensé en probar el pollo parm. Fue un error del que me he arrepentido las últimas 24 horas. La textura era gomosa, como si estuviera mal cocida, o tal vez cocida de congelado (también la pasta era extremadamente sosa y seca). De cualquier manera, el resultado fue el mismo! No volverá a comer allí, ni a comer la parmesana. Nota para sí mismo; péguese a la pizza. . . Un lado positivo - la camarera era muy amable y agradable.

Really disappointed I asked for a small pizza and the waiter said kids meal so let us have the kids meal even though I just wanted a small pizza not kids meal . The supervisor was rude and said you can’t use blue light we said that’s okay not a problem We had no water given to us or even offered to us And they never asked us how our food was Really disappointed with the service

My mum and I had a wonderful dinner before going to the theatre across the road. The food was delicious, but what made our evening exceptional was the service from Patricia. She went above and beyond to ensure we enjoyed our meal, with recommendations, speedy service and checking everything was okay. Top level genuine customer service, thank you so much Patricia and all at Pizza Express Haymarket.

Ate at Pizza Express last night and got food poisoning. Have been to many others over the years. In this case, I thought I would try the chicken parm. That was a mistake I've been regretting for the last 24 hours. Texture was rubbery, as if it was either undercooked, or perhaps cooked from frozen. Either way, the result was the same! Will not be eating there again, or having the parm. Note to self; stick to the pizza... One plus side - the waitress was very polite and pleasant.

food, service and atmosphere 10/10 <3 Natalia served us and she was a sweetheart from the first moment, I also have celiac disease and with the issue of gluten I have eaten very calmly since they explain the menu very well with its restrictions 🫂

Great service from our lovely waitress. It is a bit cramped and manic upstairs but downstairs is very pleasant. Excellent vegan pizza and IMHO the best gluten free pizza of any chain.

Had a table of 28 (yes, 28!) including 13 kids and it all went brilliantly. Staff were amazing (especially the man in charge whose name I sadly can’t remember!). Food was good as always with the kids menu remaining good value.

Lovely place, fast service, food taste, duo romana very crisp.

The value for money is too much for the price but I still recommend this restaurant. The Romana version of pizza (thin) has fallen

Quite disappointing - Waited 20 minutes to be acknowledged by a waiter (and only after we flagged one down) despite having a 6 o clock reservation - sat in a table with very busy foot traffic, asked a staff member if we could move who said she'd go check but she never returned - one waiter's plate gently hit my partners head as he was rushing by, he didn't notice or apologise - long wait for food and drinks (but it was a very busy night) - wait staff were loudly complaining about the lack of tip as we got up despite the terrible service we had received at the end, which was mind boggling - the pizza was fine

Waiter was not inerested in us, was unhelpful in explaining the Xmas deal. Served us awful cocktails and scowled all the time he was serving us.. Dough balls were luke warm, I counted 5 olives on my pizza . It was approximately 8pm and the waiter kept warning us that they were closing at 9pm. We finished way before this time

Fantastic service from our waiter Milan , charismatic hospitality, food delicious 😋 Well done 👏

Very noisy restaurant, they offered us a table in the basement next to the kitchen and the waiters were very rushed and quite unpleasant. The pizzas weren't very good, I think you pay more for location than quality.

It was a pleasant dinner. The employees were kind of quirky and fun as well

Here’s a revised version for clarity and tone: I don’t recommend this place at all. My child doesn’t like pizza, and they wouldn’t allow her to eat her own food. Additionally, we ordered a dish as a side, but they served the main portion and charged us for it. When we objected, they claimed we should have specified that we wanted the side portion. I didn’t even know the dish came in two sizes!

The pizza was pretty average (garlic prawn), but our waiter Milan was excellent, extremely helpful and friendly. Thank you Milan!

Awesome service by ANNA, food was really Yammy 🥰.

Came in at 6pm to get a quick dinner ahead of a 7.30pm theatre show (same street, 2 mins walk), which I would usually want to get to 10-15 minutes before curtains go up. I thought that would be enough time. I was wrong. After asking several times, and my husband telling me that we should just leave, the food arrived at 7.05pm, leaving us 10 minutes to scoff down a whole pizza and pay. We did it, and paid the full amount owed because we simply didn’t have time to complain. An hour of waiting, and no apology? No coming to the table to give us an update? Nothing?! Can I also say to anyone thinking of ordering the Buddha Bowl to be forewarned that, despite it being advertised at £16.95, and just under 600 kcal (substantial enough for a meal, I thought) that it is a bowl of spinach leaves, a tablespoon of hummus, a handful of tomatoes and - not kidding - a tablespoon, two at most, of grains sprinkled on top. The worst thing you say about a restaurant? That you left hungry. Well, I was ravenous. I would genuinely be surprised if I got 200kcal. Not a meal. Not. A. Meal.

Service was horrible and extremely slow. The waitress and waitresses were so rude. They got our order and after 40mins they served the starters. When the main arrived they were cold. So it was a bad choice especially with kids.

It is really slow we have been waiting for 40 mins. !!!

Estábamos en Londres para ver ‘Waiting For Godot’ en el Theatre Royal Haymarket, y este Pizza Express estaba muy cerca. Fue una actuación matinal, así que decidimos almorzar. Pizza y ensalada eran buenos, mención especial por el excelente servicio. Con todo, si te gusta Pizza Express, y yo sí, merece la pena una visita.

Thank you Paulo for your lovely and very professional service . ⭐️⭐️⭐️⭐️⭐️

The service was fast and the food tasted good. The tables felt a bit close together so it may feel cramped when crowded.

This restaurant is a gem. It looks good from the outside and even better inside. Despite the crowd, the hostess greeted us warmly and even managed to find us a table. The service was flawless. I left the restaurant in a good mood. My only regret — I should have tipped more

Good service Christina was great and good discounts if you can find them ;)

We arrived at Pizza express around 830pm on a weekday no reservation. Service was ok. I ordered caprese salad, and American hot. Caprese salad was surprisingly good, American hot was also good but too spicy for me!

Came in for a pre-show snack and had a lovely experience. I wasn’t starving and just wanted a snack, and my server Anny (who took such good care of me) recommended the garlic cheese bread as an option. It was perfect. Just the right amount. I had a drink and dessert with it and left fully satisfied. Even though I came at a busy time pre-show I never felt rushed or that they wanted me gone. Service was excellent. Had I been hungry they had an incredibly vast menu. Will definitely pop by again for a larger meal soon!

To avoid: expensive, not good and unpleasant waiter

Estábamos en la zona en un descanso y elegimos este restaurante, ya que se veía bien desde el exterior y teníamos hambre! El servicio era bueno, y la pizza era muy agradable, con porciones grandes. Es caro, pero la mayoría de los lugares lo son, y me lo esperaba en Londres. Mi única queja es que mi amiga dejó una propina, y escuchó al camarero hacer comentarios sobre lo pequeña que era mientras se dirigía al baño. Creo que cualquier propina es un extra y fue un aplazamiento para mí, pero por lo demás disfruté de la experiencia.

Milan, was phenomenal. His customer service was excellent. I would recommend coming here again. Thank you Milan

Calzone was the best i have ever had and all other food was ok, Hallomi came up cold, and was reheated which seemed a chore, Waitress Inga wasnt very happy for some reason and it seemed like an effort to serve us, the restaurant was busy, but surely you should be welcoming to your customers, would not return.

Amazing spot with amazing staff!Special shout out to Gosia for the amazing experience and recommendations.

Seems that all Pizza Express locations are great. The name may not conjure up an Italian pizzeria, but it is. The crust, sauce, the pasta....all excellent. We ate at 2 locations during a recent visit to London. This was the second, and it did not disappoint.

I think her name was Alda, she was amazing looked after a big group of us

Enjoyed lovely lunch with friends

Our server Trish was amazing. Made the whole experience, despite being situated in the cramped downstairs area. Would avoid and sit upstairs preferably. But this wouldn’t deter!

I went to Milano for a meal, the service was fast, the food was hot, Milan was super polite, kind and helpful, I recommend

We walked by and felt like having pizza for late lunch. What a positive surprise. Delicious food