Pizza Express in City of London, Westminster

The pizza was pretty average (garlic prawn), but our waiter Milan was excellent, extremely helpful and friendly. Thank you Milan!

Awesome service by ANNA, food was really Yammy 🥰.

Came in at 6pm to get a quick dinner ahead of a 7.30pm theatre show (same street, 2 mins walk), which I would usually want to get to 10-15 minutes before curtains go up. I thought that would be enough time. I was wrong. After asking several times, and my husband telling me that we should just leave, the food arrived at 7.05pm, leaving us 10 minutes to scoff down a whole pizza and pay. We did it, and paid the full amount owed because we simply didn’t have time to complain. An hour of waiting, and no apology? No coming to the table to give us an update? Nothing?! Can I also say to anyone thinking of ordering the Buddha Bowl to be forewarned that, despite it being advertised at £16.95, and just under 600 kcal (substantial enough for a meal, I thought) that it is a bowl of spinach leaves, a tablespoon of hummus, a handful of tomatoes and - not kidding - a tablespoon, two at most, of grains sprinkled on top. The worst thing you say about a restaurant? That you left hungry. Well, I was ravenous. I would genuinely be surprised if I got 200kcal. Not a meal. Not. A. Meal.

Service was horrible and extremely slow. The waitress and waitresses were so rude. They got our order and after 40mins they served the starters. When the main arrived they were cold. So it was a bad choice especially with kids.

It is really slow we have been waiting for 40 mins. !!!

Thank you Paulo for your lovely and very professional service . ⭐️⭐️⭐️⭐️⭐️

The service was fast and the food tasted good. The tables felt a bit close together so it may feel cramped when crowded.

This restaurant is a gem. It looks good from the outside and even better inside. Despite the crowd, the hostess greeted us warmly and even managed to find us a table. The service was flawless. I left the restaurant in a good mood. My only regret — I should have tipped more

Good service Christina was great and good discounts if you can find them ;)

We arrived at Pizza express around 830pm on a weekday no reservation. Service was ok. I ordered caprese salad, and American hot. Caprese salad was surprisingly good, American hot was also good but too spicy for me!

Came in for a pre-show snack and had a lovely experience. I wasn’t starving and just wanted a snack, and my server Anny (who took such good care of me) recommended the garlic cheese bread as an option. It was perfect. Just the right amount. I had a drink and dessert with it and left fully satisfied. Even though I came at a busy time pre-show I never felt rushed or that they wanted me gone. Service was excellent. Had I been hungry they had an incredibly vast menu. Will definitely pop by again for a larger meal soon!

To avoid: expensive, not good and unpleasant waiter

Milan, was phenomenal. His customer service was excellent. I would recommend coming here again. Thank you Milan

Calzone was the best i have ever had and all other food was ok, Hallomi came up cold, and was reheated which seemed a chore, Waitress Inga wasnt very happy for some reason and it seemed like an effort to serve us, the restaurant was busy, but surely you should be welcoming to your customers, would not return.

Amazing spot with amazing staff!Special shout out to Gosia for the amazing experience and recommendations.

Seems that all Pizza Express locations are great. The name may not conjure up an Italian pizzeria, but it is. The crust, sauce, the pasta....all excellent. We ate at 2 locations during a recent visit to London. This was the second, and it did not disappoint.

I think her name was Alda, she was amazing looked after a big group of us

Our server Trish was amazing. Made the whole experience, despite being situated in the cramped downstairs area. Would avoid and sit upstairs preferably. But this wouldn’t deter!

Enjoyed lovely lunch with friends

I went to Milano for a meal, the service was fast, the food was hot, Milan was super polite, kind and helpful, I recommend

We walked by and felt like having pizza for late lunch. What a positive surprise. Delicious food

Great service and well up to the usual standard! It's well worth signing up to the membership scheme. We received a discount on the pizza and free dough balls.

the waitresses were super friendly and it was lovely speaking to them

I didn't like the service very much, they lack friendliness

Had a lovely time. Patricia took really great care of us. Nice and stuffed after a nice meal and conversation. Recommend and ask for Patricia!

Very cute pizzeria with a great selection of Italian dishes. They have cocktails, dessert and tea options. I love the music selection and our server Milton was super sweet with a warm vibe. Every dish was so fresh with plenty of seating. Great experience!

Massive shout out to the brilliant, friendly, polite staff who served us in downstairs area. Nice and quiet, staff couldn't be more helpful! Great would definitely return to this branch

I visited the Haymarket restaurant and was served by Patricia, who was a wonderful host. I love Pizza Express, and while the food never disappoints, it's often the service that makes all the difference. Patricia made me feel truly welcome, and her constant smile enhanced the entire experience. Although she never asked for a review, it would be an injustice not to acknowledge her efforts and hard work. Keep up the positivity, Patricia, and I look forward to being served by you again!

Excellent place to eat delicious food...the service is even better and the speed of bringing the food is amazing. I was very happy with this place

Incredible Service at Pizza Express! I recently visited Pizza Express and had the pleasure of being served by two amazing ladies, Birute and Kelly. From the moment I walked in, their warmth and professionalism made the entire experience exceptional. They went above and beyond to ensure everything was perfect—from the quick service to their friendly attitude. Birute and Kelly’s attention to detail and genuine care for the customers really stood out. It’s rare to find such great service, and they truly made my visit memorable. Thank you both for making my day! I’ll definitely be coming back and highly recommend this place to anyone looking for great food with fantastic service!

Our go to restaurant for dinner pre event in London. Good morning This is something thats a little unique my contacting you again but we felt it was so warranted. On Saturday we visited the Haymarket again for a pre concert meal as we were attending a gig at the Hidden Jazz Club, Soho and yet again we were served by an amazing and engaging waitress- what is it about the Haymarket that attracts such great team members? Another amazing moment was when Patricia popped over to say hi and to enquire if we were having a great time and she also remembered that we were sitting at the same table as our previous visit. What great customer service and attention to detail, especially in such a busy environment where she must meet hundreds of diners every month. We always have such a nice time and meal at Pizza Express restaurants and plan to make the Haymarket our go to place whenever we are in Town- which is quite often. Unless of course it's for a jazz music event when of course we will eat at the Dean Street venue. Anyway, enough said. Wishing you a great day and continued success with the restaurants and engaging and retaining such fantastic team members. best wishes

The pizza was exquisite. Could improve a little bit on the service.

Great place to have some pizza and beer. The bread balls are a must have, don't remember the name but you'll know. Recommend a visit to try!

Good pizza, good drinks, friendly staff. A little slice of home is nice now and then.

The service was amazing by in this Pizza Express! The food was delicious and the Pimms was divine. I’d like the really thank the waitress (I’m so sorry I didn’t catch her name) , she was so helpful and had such a bubbly personality and made us feel comfortable. Will definitely be coming back here on the next visit to London. Thank You :)

We were served by Patricia, she was really friendly and she gave us a very good vibe. The food was delicious and came really quickly. Overall a great night out xx Joe

Went to Pizza Express Haymarket yesterday evening and our server Patricia made our experience so great, we were heading to a show and were on a time limit and she helped us in every way she could while also making sure we had a great experience. Couldn’t recommend her and the restaurant more. Lovely time at pizza express Haymarket.

Its was soo good pizzas and the staff was soo quick and responsive.

Fantastic customer service. Waitress was lovely and food was great.

Great pizzas. excellent and very fast service, they took onboard my comment about needing to be out within an hour to get to the theatre.

Always lovely food at Pizza express and the staff were very nice here also.

Had a really nice time here with a friend. The pizza was cooked perfectly and tasted really good. Definitely one of the best. Service was a bit slow as we were seated in an area that was out of sight but they were quick otherwise. Would definitely go again!

Great pizza, thin ans tasty. Prompt service, variety of gluten free options.

Booked a table here as was near the theatre I was going to. Great service and beautiful food. Thank you !

Pre theatre dinner. Restaurant became very busy with insufficient serves on duty. Pizzas we requested well done, but were not, base very oily. Desserts were very good. Our dessert server was excellent.

Ordered a chicken pizza. Just 3-4 small chunks of chicken toppings 😞. Not worth.

We had lunch here on a Saturday afternoon. I pre-booked as it's the height of the summer holidays. Service was very good. I had a problem with my main and my sons order was incorrect but they were both rectified. The tables are a little too close together especially when pushchairs are beside the table but otherwise all OK.

Perfect place to feed a picky 14 year old American! Thanks so much!

We recently went to the Pizza Express, Haymarket, London for lunch with some friends and our two under 5s. It was the most least stressful meal we have ever had. The food and service was great. Our son had a dairy allergy and the resturant cater really well for him and our waiter even made sure he got an oat milk babycino and checked the chocolate sprinkles had no milk in. We liked the vegan cheese so much we asked what it was made from. Our water Milano (I think that's correct) was fantastic. We will deffo return again when we are next in London.

I love Pizza Express and have had gold membership for two years in a row now, and I can safely say this was the worst experience I've ever had there. The pizza was so overcooked and chewy I could barely eat half of it, but somehow it was still half cold in the middle - and the same for the dough balls and my partner's pizza. The service was slow and our waitress was rude, slamming food and drink on the table without a word and not bothering to ask us how the meal was. Really unpleasant - avoid this branch!

Great experience, and thank you, Patricia, for such a warm welcome and great service. Will defo visit again. Thank you again

We ordered the Chicken Barbecue Pizza. It was delicious and not overwhelming like others. For dessert, we had the Biscoff Billionaire Sundae it was to die for! I highly recommend it so leave some room in ur stomach. Staff is very friendly and helpful. I would recommend Pizza Express to anyone in London.

We went to the restaurant with a lot of hunger and not much expectations. The food (+drinks) and the service were excellent, and the staff is also super friendly. Highly recommended

Patricia! What a star! 5 stars for food, service, vibes, everything! Best birthday celebrations! Thank you 🫶🏼

Excellent evening at pizza express with friends. The best I’ve had. Patricia was absolutely fantastic and incredibly kind. Would recommend

Very good pizzas and gluten-free.. special mention to Anny, a super professional, friendly and super friendly waitress, she takes great care of you 👌😊

Great place with great food as always, plus great service from Christina.

Food was great, got my very fussy order correct, speed of service good and my server was very friendly and seemed like she enjoyed her job - she also had a great singing voice! London Haymarket

I went with my friend to pizza express. It was wicked! Our waitress Anny was the best. She gave me a lime in my drink.

My friend and I had a really nice time at this Pizza Express on our day out in London. The pizza was tasty, and our waiter Christina was awesome. She was funny, helpful, and made our meal really enjoyable and worth it. Definitely a nice spot to grab some pizza and have a good time.

Always great! Amazing food and great for coeliacs! Coeliac friendly and very knowledgeable staff! I love coming here as it is a known quantity and so delicious. Might not be super authentic but the food is always good.

Sit upstairs, food is great and service from Chris exceptional

Thank you Greta and all team in the shift Sunday lunch for your hospitality, quick service and quality food in such busy moment not very easy to find 🤗

Came here with a friend for dinner before the theatre, everywhere else was slammed so settled on good old fashioned pizza express. The food is good, you know what you’re getting. The service however was amazing. Our waitress Birute was so attentive, and so efficient. We were in and out in less than an hour, and we never had to ask for anything. This was during peak time as well. A real credit to the place, well done and thanks Birute!

Terrible food pizza undercooked waste of money my friends said the exact same would like some money back

It's too expensive and the portions are inadequate.

Amazing pizza. Congratulations to the chef. Great service and vey engaging manager, Elena. Lovely atmosphere in this beautiful restaurant.

We only had a short time before we had to leave London. The restaurant was beyond helpful by preparing our meal in record time. We were so grateful for the great fast service.

Great food, wine and absolutely amazing service from Patricia. She was truly above and beyond delightful.

Patricia served us today, wonderful service, good recommendations, very friendly, playful and helpful.

good food. service was okay. not that great atmosphere but overall great food woukd go again.

Thank you Patricia for your smile and great service and helping in choosing from the menu

Thank you Patricia for your great hospitality and services

Great lunch before seeing Fawlty Towers round the corner. Friendly, quick service, couldn't ask for more.

Patricia- Thank you for help. You made pur evening special.

My friend and I were held hostage by the waiter, forced to either give him a tip or to give him a five-star review shoutout on Google maps. Absolutely one of the most harrowing experiences I’ve had in a pizzeria — I do not care at all for being guilt-tripped/emotionally blackmailed in a pizzeria, and that’s a sentence you don’t hear very often.

Nice pizzeria, nothing exceptional service felt a bit rushed but everything was ok.

Elena was fantastic - such friendly service! Thank you for making out visit so special.

Anny, a great professional, very nice, her recommendations are excellent. Totally recommended!!!!

We went here for dinner with 3 children without a reservation. Great ambience, great and very tasty food and very friendly and attentive service. Highly Recommended!

Milan proved to be the most entertaining and joyful waiter - he took our Pizza Express to another level. Would come again just form him!

Post theatre meal. Good food and service. Gets busy around 6pm, best to pre book a table.

Pizza Express is always our ‘go to’ place to eat when out with my friends. We have eaten in many of their restaurants around the country. I had booked a table in advance as we were coming to London on a coach trip from Essex to see a show. However the traffic was bad and we were running late. I phoned in advance to worn them that we were running late and was told they were happy to keep the table for us. We arrived fifteen minutes late and after a quick apology from me we were shown to our table. We were greeting by a lovely waitress Amy and explained that we had a theatre booking and had to be finished within the hour. Amy said that was ok and took our drinks order and food order together. Our food and drinks arrived in really good timing. All delicious as usual. Nice and hot and very tasty. The drinks were also really good two. The service as so speedy and we even managed to have time for some desserts. Overall a lovely experience as always. The restaurant was clean and tidy. The staff very smiley and helpful. Thank you Amy for your great services. The restaurant setting is really ideal for those wanting food before or after shows or just visiting the sights of Piccadilly.

Lovely staff, super helpful and wide choice of pizzas and great value wine

Excellent pizza and excellent service, wonderful waitresses...

What a nice restaurant! From the moment you enter you are welcomed with open arms by the staff. The menu includes various delicious dishes. We ordered pizzas and a children's pizza for the kids. Children's menu is also really good. After dinner a delicious dessert with coffee. Highly recommended! Would go back again.

My first time in London! I went to run the London Marathon and days before a group of friends met in Picdilly Circle; one of them told us to go to pizza express for dinner. I loved the place, the pizzas were delicious and the service was excellent. I visited Pizza Express two more times and if I had the opportunity to return to London I would not hesitate to go again. Thank you so much!

Fast service, delicious food and caring employees 👍

Patricia Chrissy Anny thanks to these lovely ladies. A perfect diner, really good pizza, cocktail. I would 100% recommend !!!

2 teachers came in with 8 students and it was all bad faces and unpleasant treatment from the person in charge of the restaurant. Before sitting down we told us that we wanted to pay separately and they gave us a lot of problems. I believe that teenagers are also customers and deserve respectful treatment. Faced with all these signs of contempt, we decided to turn around and look for another place.

Walked in on a whim to get out of the busy london streets. I'm so glad I did. Mushroom Arancini was mazing and they had the best pizza I've ever eaten, period the end. Oh, and get the Honeycomb Cheesecake. It's to die for!!!!

Gabor was an excellent host, fast service but never felt like it was rushed. The food was excellent as always.

Pizza was good but way overpriced for the thin crust they use.

I never had that service before ! They call med my love , wow and she wad so nice with us ! And the pizza was delicious i took her recommendations.... just provide better knife for pizza !

Delicious pizza, good service and good atmosphere.

Very good location and very fast service. Many gluten-free options, we ordered three pizzas for 4 and the portions were sufficient.

A nice enough standard pizza express. You know what you're getting!

The server (Patricia)was absolutely first-class, very friendly, and incredibly attentive. The best experience of Pizza Express ever.

A very nice joint, far better than many of their other branches. A couple of friends and I went there and the manager Kartik I believe was his name, took care of all of us. Food was nice and affordable and has a good vibe spending a few hours there.

Patrica, you made our night. The food and service were implacable, we had an amazing night. The hot honey dough buns are a real recommendation if you’re into trying some fun combinations. The cannoli (and pizza) tastes really authentic and we were told the kitchen has their own recipe for the cannoli. One word, incredible. Thank you for the amazing night and a special thanks to Patricia❤️