Based on 570 opinions finded in 2 websites
Based on 570 opinions finded in 2 websites
Nº 2916 in 7028 in City of London, Westminster
Nº 25 of 100 Pizza & Pasta in City of London, Westminster
Opinions
Tuve una cena encantadora aquí mientras visitaba mis obras de arte en exhibición! El equipo era fantástico, tan amable y acogedor. Un saludo especial a Bella y Jasna por hacer nuestra noche extra especial. Gran ambiente, gran servicio y una experiencia maravillosa en general
Catia K . 2025-02-06
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Cancelled my booking and hour before arriving. Refused to accommodate us despite there being spare tables across the restaurant. Staff unfriendly, refused to apologise and blamed "senior management". Mohammed shouldn't be placed front of house
Sam Jones . 2025-01-29
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I’m not usually one to write reviews, but I was so disgusted by the service here I felt compelled to do so. After arriving, we were told that our booking had been cancelled and that there was a “booking error” leading to no available tables. Upon looking around we could see a multitude of free seats, but according to the maitre de these people had been given priority over us, even though there booking was some 30 minutes later. Downstairs was completely closed according to the front of office staff. After querying this they were rude abusive and racist towards us. They then began to bicker amongst themselves quietly and laughing at us as we left. Our booking was at 6:30 on Wednesday 29th so I suggest that management investigate this issue as I will never be eating at Franco Mancas again and I used to love coming here.
Jack L. . 2025-01-29
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We booked a table at Franco Manca over a week ago for me and my school friends to meet for dinner. Some of us travelled for over an hour to be there as we were going to an event afterwards. We arrived at the restaurant to find out that our booking was cancelled moments ago. None of the staff apologised of offered anything for our inconvenience. This is an absolute disgrace, and I can't believe we had to put up with it. It feels worse than being a West Indian after being discovered by Christopher Columbus.
joe wood . 2025-01-29
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Booking was cancelled an hour before we sat down. Mohammed didn’t apologise and was extremely rude. Disgusted how you can cancel like that and not offer any apologies. Felt like an establishment born out the routes of the Spanish dictators name sake.
Benedict Bray . 2025-01-29
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Absolutely disgusted by the service, by which I mean, we didn’t even have any! I took the time out of my day to use my fingers to get a reservation… AND GUESS WHAT… my group, committed to the time, waited an hour, we get there… and they say there’s no space! What’s of the point in a reservation if dining feels like an invasion? We really wanted to eat here yet this restaurant pays no respect to its customers and does not honor reservations. Very upset.
Lenas Jolo . 2025-01-25
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The service of Al Amin and Anda was exceptional!! Music super nice and the atmosphere
Alfredo Paredes . 2025-01-25
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Pizza and atmosphere was lovely, but me and my friend were so rushed during, and after our meal by staff. The bill was brought to us straight after they took our plates considering we didn’t ask for it and we still had our drinks full. Felt like they were hinting us to leave faster, even though there was no line of guests waiting for the tables and restaurant wasn’t even fully packed.
Anna Hrytseniuk . 2025-01-22
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Delicious sourdough pizza but the lady who served us was extremely rude.
Danah Abdullah . 2025-01-20
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The staff need to be called out for unequal treatment of customers. I walked in to request a table and simply got the response they were fully booked after the waiter supposedly checked the system, and waited outside for my (male) friend to arrive. He insisted we try again and he was greeted openly and got a table without staff even having to check said system - there were plenty of free tables.
Iina Sintonen . 2025-01-16
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Really tasty pizzas, quick service . Our waiter, Al Amin made a real effort to get us a table during a busy period with no booking , thank you!
Erin McIver . 2025-01-15
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Really nice place. Plus we got £5 pizzas cause of the January deal. Thanks Franco.
Rick Atkins . 2025-01-13
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Great pizza in London. At an absolutely reasonable price
Avv. Alessandro Turconi . 2025-01-11
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Muy buena pizza! Servicio encantador! El personal nos ayudó con la aplicación y el registro cuando no funcionó! Muy buen servicio y una buena experiencia!
Alexander A . 2025-01-10
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Great Experience and good food! Thanks to the servers masad and alamin!
Bridget Jacobs . 2025-01-09
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Delicious pizzas!! Definitely recommend smoke beef and spicy salami. Masud service was excellent!!
Vinti Andrews . 2025-01-07
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Masud and alamin very helpful we will be back for sure
Azumi Yamashita . 2025-01-07
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Nice quieter spot for a Franco Manca. Masud was super polite :)
Paul C . 2025-01-07
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Ottima pizza, per essere a Londra. Servizio cortese e prezzo onesto per essere a Londra. Locale carino Posto consigliato.
Alessandro . 2025-01-07
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Nice pizzeria, but inspired by London, in the menu and in the ways. Pizza dough similar to Neapolitan, but chewy. Pizza toppings not in line with the common Italian ones, pizza with chorizo also not, beer served in a plastic cup also not. Final note OPTIONAL SERVICE 10%. Not well stated on the menu, if it's optional you shouldn't put it on the bill without saying so. Reviewable
salvatore costantini . 2025-01-01
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my fave pizza place, delicious and affordable
Special Ravell . 2024-12-31
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Very close to Liverpool Street station, it offers us a spacious premises, with a room at street level and another in the basement. It has a wood-burning oven and a menu with starters, salads, pizzas and other Italian specialties, although there are no pasta dishes. The room where I ate is very nice and the service is very good. I ordered amatriciana pizza, recommended by the house, and a homemade tiramisu, both delicious. As a drink, a beer that they bottle (No logo), which can be ordered both on tap and in a bottle; I ordered the 330 ml bottle. and it was delicious, very soft but with body. The bill, 26.34 pounds (about €32). I liked it a lot; It is one of the best options we have if we want to eat before taking a train.
Jesus Solero . 2024-12-23
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Muy cerca de la estación de Liverpool Street, nos ofrece un amplio local, con un salón a nivel de calle y otro en el sótano. Cuenta con horno de leña y una carta con entrantes, ensaladas, pizzas y otras especialidades italianas, aunque no hay platos de pasta. El salón donde comí es muy agradable y la atención, muy buena. Pedí pizza amatriciana, recomendada por la casa, y un tiramisú casero, ambos buenísimos. De bebida, una cerveza que embotellan ellos (No logo), que se puede pedir tanto de barril como en botella; yo pedí la botella de 330 ml. y estaba buenísima, muy suave pero con cuerpo. La cuenta, 26,34 libras (unos 32 €). Me gustó mucho; es de las mejores opciones con que contamos si queremos comer antes de coger algún tren.
JESUS SOLERO . 2024-12-23
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Very good food and a super cozy place. Excellent service by Jordy
silvia gf . 2024-12-21
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Las pizzas eran horribles. Eso es todo lo que hacen, así que esperaba que fueran buenos. Terrible. Fondo empapado. El sabor de los ingredientes estuvo bien con el grupo con el que estaba. Extrañamente sacamos las notas después de los entrantes. Las aceitunas estaban deliciosas
SJMACD . 2024-12-17
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I really like the pizza in Franca Manco with chilli sauce. I highly recommend to everyone. And I always review a very professional and friendly customers service. Today Al Amin served me. He really made me feel welcome and he was so professional.
seda crook . 2024-12-16
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Bella (GM) was amazing! Provided 12 pizzas for a staff lunch and all were made on time and to a great standard, would defo recommend!
Bishopsgate Reception . 2024-12-12
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Amazing coffee lovely staff cool venue
Matt Salvoni . 2024-12-05
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I like it, I regularly place it in my face, also the manager is peng.
Dunc Steezinator . 2024-11-25
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Met up with an old friend for a catch up over a long lunch with a bottle of wine. Delicious pizza. We weren’t rushed, and didn’t feel like we had to move on, so thank you for a lovely chilled experience.
Joanne Poole . 2024-11-21
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The pizza is very good! For a second I thought I was in Italy! It deserves it! Optimal!
Annalisa Simone . 2024-11-17
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Ingredientes increíbles y ambiente cálido Gran experiencia general Sin duda lo recomiendo a todo el mundo para ir
Bill M . 2024-11-17
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Best pizza i try so far I recommend every one too try.
Tom Jerry . 2024-11-07
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good service …..nice place and staf as well
Floaredecolt Albastra . 2024-11-07
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Nice place !! Tasty food! Pizza good fast service
marina andonova . 2024-11-07
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Jordy has consistently demonstrated exceptional dedication, professionalism, and creativity in his role. His ability to work collaboratively with team members and provide innovative solutions has significantly enhanced our projects. He approaches challenges with a positive attitude and a strong work ethic thank you !
Ghennadii Bejenari . 2024-11-07
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I recently visited Franco Manca and was blown away by the entire experience. From the warm ambiance to the delicious food, everything was top-notch. The pizza was perfectly crafted, with a thin, crispy crust and a beautifully balanced tomato sauce. Every bite was packed with flavor, and the quality of the ingredients really shone through. Special shoutout to Jordy, who went above and beyond to make our visit memorable. Jordy’s friendly and attentive service made us feel right at home. He had great recommendations and was genuinely invested in ensuring we had an amazing time. Luigi
Luigi Monda . 2024-11-07
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I came for the lunch and the food was amazing…the chef was so professional playing with the dough like a pro..the management was very quick and good service..will come back. Cheers guys
Anji Prasad Vallapuneni . 2024-11-06
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Excellent service from megha and food was awesome.
Joby Joboy . 2024-11-06
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A fantastic place for delicious pizza! Staff are very friendly & the menu has something for everyone. The bacon on the pizza was especially fantastic and so flavoursome! I would definitely recommend, although it was quite noisy with many children & balloons constantly being popped.
James Farrell . 2024-11-05
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Mi amigo y yo comimos unas pizzas preciosas. Hierbas encantadoras en la salsa. Dips de sabor rico. Muy lleno. Espacio cómodo, lo suficientemente tranquilo para tener una conversación. Gracias por no volarnos con música.
Jason Sackey . 2024-10-27
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I’ve been to Franco Manca many times and have always had great experiences. Unfortunately, at this particular branch, the service fell short of expectations. Both the waiter and the manager were noticeably unhelpful, displaying an attitude for no clear reason. This unwelcoming behavior really spoiled what is usually an enjoyable dining experience.
Kamilla Baranyi . 2024-10-22
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Gran pizza y servicio - la camarera compulsó amablemente nuestros aperitivos sin ninguna indicación de nosotros. Principales y postres muy sabrosos
Hannah S . 2024-10-22
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EVITAR - HORRIBLE servicio al cliente! Todo el restaurante estaba vacío, me dijeron que podía elegir donde quería sentarme, así que elegí una mesa de 4 asientos para que me dijeran que no puedo sentarme allí, ya que tenían una reserva, se movió de nuevo, pero no me dijeron a dónde moverme en particular y nuevamente me movió groseramente y me dijeron que debía sentarme en un restaurante de 2 plazas en un restaurante completamente vacío. El gerente vino y nos gritó que no podíamos entrar aquí y decirles dónde podíamos sentarnos. NO le diga a un cliente que puede elegir su propio asiento y luego tratarlo así cuando todo el restaurante está vergonzosamente vacío... . . Comportamiento vergonzoso hacia los clientes de pago, aunque nos fuimos así que perdieron eso! ¡Muestre al cliente a su asiento si es un problema!
Hotel B . 2024-10-18
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For being in London, a very good pizza and first class service. I went with my children and wife. It is their favorite place.
Daniel Espinoza . 2024-10-18
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Fantastic dining experience. The service offered by Luca the restaurant manager was second to none. Despite a very busy schedule he managed to secure a table for us and looked after us throughout the entire night. Best Italian food and service, highly recommended. Thanks Luca
Pino Gaglianone . 2024-10-17
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The food was amazing, and the staff was lovely! Jordy, Bella and Arthur were very friendly we will definitely be back
greta caiazza . 2024-10-14
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We always feel welcome at Franco Manca on Bishop's Gate. Meka greets us warmly every time. The food, especially the pizza, is absolutely fantastic. And when it comes to price and value, it’s unbeatable. We love it!
Claire C. (Claire C) . 2024-10-08
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The outer crust on the pizza is amazing - absolutely one of the best. The inner crust (under the toppings) is extremely thin and soft, however. Toppings are sparse but the variety is impressive and creative. They also serve soda pop in glass bottles which is reason enough to go there! One HUGE complaint we had is that we were charged $3 when we asked for a 'to-go' box for our leftovers. Ridiculous.
Bren 4 4 2 . 2024-10-04
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This place is great! Food and service from Jordie was amazing!
Saige Pacheco . 2024-09-26
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Me and my friend came here for dinner. The food was okay but we were given a wrong bill! We realised it was wrong half way through the payment (it was two of us splitting in half, so just when I did the first payment), and the waitress just went away, changed the bill, and charged my friend the remaining balance. I asked her if she could maybe provide a refund for the extra money paid and she said she'd rather have my friend send me the extra money I paid? It was fine, but I believe this is not very professional, especially when you can just give the money owed in cash to your customers, rather than having your customers do your work because of adding extra things on our bill, which was obviously not our fault. Also, kinda cheeky to still add the service charge after all the confusion !
Gabriel Ortega Toledo . 2024-09-22
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My favorite pizza in the Spitalfields area! The crust is so good and amazing service!!
mya c . 2024-09-22
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I only write reviews when it feels like a civic duty. This chain get my pizza wrong every single time without fail. Doesn’t matter which branch I go to. Usually the waitresses insist on not writing down the order and consequently mess up the pizza toppings. This evening I actually wrote down the toppings for them and they still messed it up. They repeatedly told me they had Parma ham then added cotto ham instead. They forgot the chilli and added caramelised onions and utterly tasteless capers - neither of which I requested. I asked for extra basil and got 2 shrivelled basil leaves which is just extraordinarily tight. And the extra garlic I requested was all just tossed into the centre of the pizza. When I thanked the chef she basically just grunted at me and then when I opened the box and observed the ham issue she started telling me that the bog standard ham WAS “cured ham” which is truly shocking for a supposedly top pizza restaurant in the square mile. Feels like the chain got sold to some cut throat private equity firm and hired lowest common denominator staff. The chef at Broadgate Circle is worse. He actually covered my pizza in rocket that was rotting and then glowered at me when I sent the pizza back. Avoid this chain like the plague. They literally cannot be trusted. Really sad.
Valentine Stockdale . 2024-09-16
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Really good sourdough pizza in Shoreditch
Brandon Pacheco . 2024-09-15
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Such lovely staff and amazing food
Bushra . 2024-09-05
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Food was excellent and quick to arrive.
David Long . 2024-09-01
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[IT/ENG] I can only compliment this pizzeria!!! Large and delicious pizzas, fast and professional service, with helpful and multilingual waiters, and the prices are in line with the rest of the city. Keep it up!!! I can only compliment this pizzeria!!! Large and delicious pizzas, fast and professional service, with helpful and multilingual waiters, and the prices are in line with the rest of the city. Keep it up!!!
Thomas Sabatini . 2024-08-22
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Great italian Pizza 🍕 Comfort and great atmosphere to dine in
Khalid Mohammed . 2024-08-13
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We had an excellent experience at Franco Manca. The staff was welcoming and provided prompt service. The pizzas were delicious, and we received our order quickly. I highly recommend this place for an efficient dining experience!
Paula Mierzwa . 2024-08-12
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Maravillosa comida como siempre en esta cadena, pero mal servicio. Desacogedora, antipática y lenta. Decepcionante haber experimentado esto.
ecbutler . 2024-08-08
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Food is super yummy and fresh the pizza dough itself is very tasty The staff is really friendly and nice as well, overall we had a nice dinner with our little dog on the outdoors table 🐾♥️
Roma Mansor . 2024-08-08
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Tasty pizzas! Fast service! Delicious homemade dough!
hanna vanneste . 2024-08-02
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Having read some of the poor reviews, I was sceptical about their experiences, can a restaurant really offer such poor service? Visited at just after 5 on a Sunday. There were only 2 other tables occupied, both of who left not long after we were seated. Appalling service, we had to gesture to get the waitress to take our order. On finishing we were left for a good 10 minutes with empty plates in front of us. Decided to get dessert and coffee elsewhere. Lovely pizza though. What a shame.
JuG . 2024-07-29
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Delicious food. Great price. Amin and others provided great service.
Hannah Bendrey . 2024-07-24
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we have 4 pizzas 4 deserts celebrating our birthday, we really loved it. service was really great especially bella she was really great and sweet. thank you so much
Isra malek . 2024-07-06
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Lovely staff and amazing pizzas!!
Angelo Lauletta . 2024-06-19
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First pizza in london I ever had. Did not disappoint. Very fresh and well baked!
Robert Salaj . 2024-06-16
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Al Amin and the staff here is super nice and kind! One of my favourite places in London for Pizzaa!
Sahil . 2024-06-12
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First time tried sour dough pizza and it was different in a good way. The pizza was good. It was very light but filling. We got chicken salad which was fabulous 👌. Nice personnel.
H S . 2024-05-19
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Lovely pizza, friendly, quick service from Al and other staff members. Got fitted in easily at peak time on a Saturday night. Much appreciated.
deb p . 2024-05-18
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Lovely atmosphere great staff. Shout out to Bella.
João Luz . 2024-05-18
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Was recommended by a friend who loves this place but I was sadly disappointed. There didn't seem many options on the menu and the pizzas were sadly lacking. No option to create your own which is sad as what they offered didn't appeal. When the pizza arrived, it was a decent size but was quite doughy like it hadn't been cooked thoroughly. The garlic bread lacked flavour.
smith3149 . 2024-05-14
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great great food with nice environment and friendly staff👍
none . 2024-05-13
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Service was very good, food was fast and the food quality was excellent. THE most underrated restaurant in Londen ever and a Quick and cheap option:]
Elles Broeckaert . 2024-05-06
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Fast and brilliant service...the lady manager was very kind and amazing
Rohit Diddi . 2024-05-01
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Catena di pizzeria presente in diverse location londinesi...Pizza molto buona per gli standard inglesi .Servizio rapido ed efficiente e prezzi onestissimi. Mi sento di consigliarla.
Giacomo M . 2024-04-26
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Quality really good, food came quickly, service is fine. Cheap for London, but at the same time very tasty. We would come again!
Luk Rg . 2024-04-21
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I am very critical about my food and reviews. But I cannot do anything but give this a full 5* rating. The beechwood smoked salami on the sourdough base was amazing. Will definitely be back.
rob lemstra . 2024-04-18
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I booked the downstairs private area for a surprise party for my husband’s birthday and couldn’t have been better supported. Monica and her team were AMAZING. They went above and beyond to ensure we had the best time. It was remarkably difficult finding a pizza venue in London that would host 20 people on a Sunday. I was so grateful when Monica answered the phone - she was so helpful and accommodating and really put me at ease. Massive thanks to her and her team.
Marina Granen . 2024-04-15
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The place is nice clean and organised. The staff is helpful and so friendly. Food was delicious 😋😻 10/10
Anna Katalin Toth . 2024-04-10
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Good service and fantastic pizza made by mattias! Really tasty! Bella and monica were amazing
Oltion Reci . 2024-04-07
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I received the pizza after a Deliveroo order. On the third slice I noticed something crunchy and hard in the food. It turned out to be small stones. I thought it might be salt, salt rocks, but no, they are stones. Small but very hard rocks. I don't know how they got there but it doesn't look safe to eat this. I've thrown the pizza away.
Gonzalo C.S . 2024-04-05
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Fantastic food and amazing service. Would recommend to everybody!!!
Inken Löwe . 2024-03-31
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I don’t know why the reviews aren’t better than that One of the best Pizzas I’ve ever ate and I had a lot 👏🏻 If you come here I recommend ordering the number 4 or if you like it spicy take number 7
Leif . 2024-03-31
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Good pizza, good prices. Nice vibe. Some employees speak Italian. Basically no cash, only card.
Sara Veronesi . 2024-03-27
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The food was delicious, atmosphere was great but waiter was so rude..
Musa Topdemir . 2024-03-11
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The food was very good, there is a great atmosphere but the waiter was very rude
Gürkan Ünal . 2024-03-11
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It's not the first time we've come to Bishopsgate, but this time we want to publicly thank the team. starting with whoever took our order, really kind and professional, and then Bella, the way she entertained us by telling us about the history of the company and all the hard work that goes into the food which we undoubtedly thoroughly enjoyed. every time we will pass through London for work or pleasure FRANCO MANCA Bishopsgate will be an sure destination!
Francesca Locci . 2024-03-02
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Monica and Mattias are fantastic!
Daniel Barnum Traves . 2024-03-02
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Great service, made me feel welcome and food was unreal.
Ryan Osman . 2024-02-29
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We are two people in love... We will leave two comments in English and Italian. 1 we had a great time and we were offered to test the wine!! 2 personale simpatico e gentile,pizza buona da assaggiare !!!!
Emanuele N . 2024-02-24
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As an Italian I can say that it is one of the best pizzerias you can find in London! Sincere congratulations!
Miriam Ciampà . 2024-02-10
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Very disappointed, pizza was very in the middle, the Franco manca Frozen pizzas from the supermarket are much better.
Paula Troncoso . 2024-02-07
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The confusing experience for a student trying to take advantage of discounts/stamps definitely made this experience worse, but overall a solid pizza spot with friendly staff.
Sam Sant . 2024-02-01
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Really really good vegan pizza. Proper dough, proper pizza oven. 👌🏼
Jochi Peng . 2024-01-19
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Rog is amazing, costumer service on point! The pizza was properly cooked too. Just a nice tomato sauce is what you need! Recommended!
Raoul Tomaselli . 2024-01-19
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well the best experience so far, the manager Bella already at the door welcomed us with a beautiful smile, helped us choose our pizzas! super attentive to our needs. I can't wait to return!!
Giorgie Labadonne Laby . 2024-01-05
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Amazing service by Bella! The food was delicious I’ll come back soon
Irene Campanelli . 2023-12-28
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This Franco Manca excels, maintaining the high standards of the chain. Ample seating on both floors, welcoming staff, and consistently well-crafted pizzas. Lots of vegan options are available and the mozzarella can be exchanged for Violife vegan cheese. As always excellent value for money.
Ian Bryce . 2023-12-28
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great food and atmosphere, the pizza and dessert was delicious! The waiter was really friendly and explained everything really well.
recycledeyes . 2023-12-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Best pizza we have EVER TASTED. Very good value for money. Will definately be returning . Friendly staff
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Had one of my favourite dining experiences here recently. Was meeting a friend for a catch up and our server Patricia made the experience a blast. A great personality and made us feel at home! And very patient when I was redeeming the rewards through the app! Thanks again 😊 A quick update, visited again today 19/03/2025. Our server Tiziana was very helpful, helping with our questions and redeeming Pizza Express Club offers. Highly recommend this location!