Pizza Express in Ealing

Excellent, friendly service from Nabil and his colleagues. The food was lovely, hot, and served quickly (just what you need with two hungry boys!!)

Love eating here - good menu options (including vegetarian and gluten free). Well priced and friendly staff - served on this visit by Hubert.

I was there for lunch with a friend and our two one year old babies on Friday and we both were less than impressed. Pizza Express is supposed to be a family friendly place and we felt unwelcome. The Staff was borderline rude and complained about the mess our babies have made under their high chairs (yes, they threw some pizza on the floor which I would have cleared up once they were done). I have to say, we have been out for lunch at many different places in Ealing and everywhere has been welcoming and very accommodating and this was the first place where we felt unwelcome. Won’t be back!

Fantastic, friendly service. Really enjoyed our dinner. Pizzas were all available as gluten free options. Would definitely return.

Went here for my son’s birthday about 19/20 of us all together family and friends. 5 kids had kids menu yet they tried to charge us separately for each item. Then they took advantage and added extra orders onto the bill, some family paid and left earlier than the rest by 10mins. But the time the rest of us ready to paid the bill was still high. They charged one of my guest 2x its on his bank statement he will dispute it with his bank. After speaking with family a few days after we realised some didnt have drinks but 7 margaritas was added on to the bill only myself had a cocktail that was added on twice. 2 cokes was ordered but 5 was added on not to mention one adult pizza and kids starts came late after they finished their meals. This was a total mess and waitresses was overwhelmed and completely unorganised. I still have my receipt and finding a way to dispute being over charge. Definitely the worse pizza express experience I have had considering this is the 2nd time my son decided to celebrate his birthday with the franchise. Not sure how they cope with smaller groups but if you’re a big group, double even triple check your bill. Felt taken advantage off especially in this time where everything is already expensive and prices are increased. Waiting staffs were Emilie and Marianne.

Went on Saturday for my nephews 6th birthday and the over charged my family and I by £200 . added drinks we didn’t order and took 2 payments inside of one from one persons card and we were still over charged by £200

The pizzas were puffy and perfectly cooked. The table service was incredible especially to Zia who took our orders and worked very hard. He was kind and quick to answer our questions. Overall our experience perfect and there was nothing more we could have asked for.

We had booked a table for Saturday night, seated right away and our servers we couldn't compliment more, the food was lovely i had a pizza my partner had a pasta and it was brilliant, but the service was outstanding. We were served by Zai and Ellie (can't quite remember the guys name hope I got it right🤔) for a Saturday night and being very busy the service we received from them was amazing and nothing was too much of an issue for them both they are an asset to your team 😊

The gluten free pizza was good and was served on a board different to the regular pizzas. I liked this nice touch as easier to distinguish which is gf. The only thing I would say could be improved was the information about it being served on a board was on a tiny bit of writing in the bottom corner of the menu and could easily be missed. They have a vegan menu so I think having a gluten free menu could be easily added as it was a bit of a struggle trying to find the tiny writings explaining the gluten free items that were not labelled with a gf by them.

Dirty plates, hair in my food, and bad service wasn’t even the worst part of the dinner. My table had lots of flies around as we were seated next to a bin (which the manager tried to deny). The flies were constant and kept getting into our food. The worst part was the manager and servers didn’t care and seemed annoyed that we brought this up. Food was alright - my cannelloni was lovely however 2 others had the pesto pollo which did not taste nice. Wouldn’t recommend as there’s much nicer places in the area :(

Friendly and flexible service for a large family booking. We arrived in separate groups but they still managed to take orders as we came in and help rearrange tables to fit us all in.

I came to this restaurant with four children and two adults myself and a friend as soon as we entered the waiter was acting rude. We were here to order take away and as we were ordering we were asked to move because the delivery was coming in and out of the same door we were asked to stand at for take away orders. The staff were extremely rude and I will never ever come here again nor recommend this as a family restaurant. When the waiter and staff can be rude to my children and me then it’d not worth spending money in establishments which give a damn about their customers. We were there to spend money and we spent money because the kids wanted pizza express but with extremely disgusting service. The rating should be zero and not even a 1.

We ordered via deliveroo and they sent everything except the pizza for my six year old. He was really disappointed and a bit tearful (over tired) so I called hoping we could sort something out. The manager only offered the option of contacting deliveroo to get a refund. It didn’t help the situation of a hungry boy, when I explained that he told me to order another pizza through deliveroo. That would have arrived after bedtime. We went back and forth we me explaining the situation and him offering me the number for deliveroo and I gave up. We have visited the branch for years, I feel a bit let down that they couldn’t take it upon themselves to get the missing pizza to us or even offer a future treat for my son to look forward too. A really impersonal handling of a complaint. We will go for a small business next time.

We have eaten at Pizza Express in Ealing Broadway often over the last few years, and we should have left a review by now. EXCEPTIONAL SERVICE FROM EXCEPTIONALLY FRIENDLY PEOPLE! The current COVID-19 restrictions must make it difficult for them at times, but they are so nice and kind, and always greet us and my young daughter with smiles. Food is great too!

Amazing staff. Amazing pizza. You like it spicy they will make it. Love this place. Try the dough balls with garlic butter and chillie oil. OMG its amazing.

Wanted to have lunch here yesterday. Waited and waited for someone to take me to a table. No staff in sight. Decided to leave as this was an indication of the poor service.

Recibí una pizza para llevar de Pizza Express esta noche y me hizo vomitar. La pizza tenía un pelo largo y claro y, desafortunadamente, la encontré al comerla y tuve que sacársela de la boca. !Esto es tan repugnante y cuando llamé a la tienda, el tipo solo pudo decirme que era muy raro y que debería llamar a deliveroo como lo pedí. No hicieron nada al respecto, una experiencia muy mala y tan disgustados con el cabello, especialmente durante este momento sensible. No esperaría un pelo en mi comida en ningún momento, pero en este momento pensaría que se está teniendo especial cuidado con la higiene.Una experiencia como esta no me hace volver a comer en pizza express nunca más.

Good chain Italian restaurant. You can have a good meal with a reasonable price. Best polenta chips here in London.

Fantastic restaurant great good and service staff very friendly Dina my favourite I will visit soon again

Visited this place (AGAIN) a few days ago and it was excellent. The pizza was great and the service was friendly and quick. I can't wait to visit again.

Si descargas la aplicación, obtienes cupones de ofertas especiales: esta noche fueron 2 platos principales de pizza por el precio de uno, así que es una gran oferta.Mi favorito es Sloppy Guiseppe Classic con carne molida, un toque picante, simplemente perfecto, 12. sesenta y cinco . Mira la foto.También tuvimos una Fiorentina con huevos y espinacas y mozzarella de corral, que era gratis, una oferta realmente fabulosa. Todo sabroso!

Good Italian restaurant. Reasonable prices, some options and quick service. And if you register in the website, you receive a free bottle of prosseco in your birthday.

I have always found the PizzaExpress in Ealing a safe place to be knowing full well service will be friendly and fast and the food most tasty and enjoyable.I was efficiently served with a welcoming smile by Basia today. She made sure that everything was ok at my table which it was. Good value for money.They were also raising funds for Macmillan the Cancer Care charity today.Good for them!

Had Pollo Pesto which was a bit sickly. They didnt have eton mess so had lemon cake ? with ice cream then coffee. Service unremarkable.

My wife and I were travelling between points across west London on a rain-swept afternoon. Partly to shelter from intermittent cloudbursts and partly to assuage creeping hunger, we walked into this Pizzeria. Fortunately, there were only a few patrons in when we arrived, although the numbers steadily increased thereafter. Service was friendly and attentive and I liked the starters and found the sides interesting, but the mains - thin-crust pizza - of the particular variety we ordered, proved to be a little too bland for my taste. It was a filling meal when we needed one, but I don't plan to rush back soon.

Ordered two pollo pesto and one pollo ad Astra pizza online with Deliveroo. Pasta was hard and didn’t taste right. Chicken was fatty and had hard bits in it. Pizza was like cardboard and tasteless. Tasted like the horrendous Pre packed microwave meals you get on flights. Cost £44 and completely overpriced. We managed a couple of mouthfuls and that was it. Will never order from here again. Avoid.

Fuimos a almorzar con nuestro pequeño. La comida era buena, todos disfrutamos de nuestro almuerzo. Desafortunadamente el servicio era pobre. Al hacer el pedido pedí agua, pero al entregar otras bebidas se les olvida. Tuve que preguntar una segunda vez 5 minutos después.Cuando terminamos nuestra comida me apetecía un postre. Después de esperar 10 minutos esperando que alguien viniera y nos diera un menú de postres, el pequeño y yo ya no queríamos nada. Probablemente se debe al hecho de que parece que tenemos 2 camareros. Ambos estaban bien, pero hubiéramos apreciado un poco más de atención.

A few years ago I had a particularly unpleasant experience here, but decided to go back and was so pleasantly surprised, the pizza was delicious and filling the staff were great and when you have a voucher the cost is very competitive

Visited a few days ago with a few friends and Natalia was AMAZING. She looked after us the all time. The food was very good and it came out very quickly. We'll be back. :-)

We love Pizza Express especially the Ealing branch. We ordered the arrabiata prawns with dough balls, garlic bread with mozzarella and bruschetta to start and a fiorentina and margarita pizza for mains. It was all delicious and the service was excellent!!!

Después de una larga semana, lo último que sentía era ir a casa a cocinar. Con una oferta especial a mi disposición, decidí dirigirme a mi Pizza Express local para una comida de trucos decididamente descarada a mi buena intención de resolución de Año Nuevo para comer más sano.

Please bake sure to read eggry word of the below, we have gone to grate lengths to cover all bases.

Went there with my son took 15 minutes to give order eventually manager came and was in a foul mood but I still decided to carry on the female waitress serving us next to us was completely ignoring me like I wasn’t there they really need to check there staff if they are welcoming to all ethnic people

Quizás sea porque hay tanta competencia ahora que las pizzas no parecen tan buenas como solían hacerlo. . . . .

Went for dinner with my friend at Bond Street restaurant in Ealing. Unfortunately I can’t remember the waiter’s name, but he gave such good customer service. The doughballs and wine were lovely, my pasta was nice but not anything spectacular. Overall had a good experience.

Though it was Friday evening and we hadn’t booked the place did have space for us and we were given a warm welcome. Compared to other Pizza Express establishments, this was rather crowded and cramped, but we weren’t elbowing each other, so was okay.

味は普通に美味しいです。もし子どもがいるなら、料理を待っている間にペンとぬり絵などを出してくれるサービスがあって親切だと思いました。

This chain tries hard to please and solid pizza and salads. Pricing is reasonable and good service. If one wants Italian on a budget this is the place.

Fantastic food service was excellent i will go back there any time look for a voucher in the wed the waiter was very friendly the food was quick we had only half hour lunch

Este restaurante compite fuertemente con el vecino Franco Manga. Que nombre el primer lugar. Estado a tres tipos diferentes de Pizza Express para convencer a mí no empeorará. Puede. Las bases de pizza eran todos quemados", que es el típico estilo" (de acuerdo a una de las camareras).

Good pizza !! But that was expected !! Not many options on the food. They can surely do much better.

The service is in this PE is never great, but I guess it's good enough for a cheap chain as you don't go in expecting any better. You know what you're getting quality-wise and the offers make it good value for money.

I placed an order through the Deliveroo app, stated it would take 52 minutes to arrive.

We went to our grandson's second birthday party also attended by friends of our son and their children totalling 12 in all. It has to be said the staff were excellent being very attentive in noisy, cluttered and difficult circumstances. However the food was poor, especially the cannelloni and like the drinks over priced. We will not be going back. GS

Living locally, and Pizza express always has a great offer during week days. Staff always look happy there, service is quick and food taste well. See you soon !

We visit Pizza Express at least once a month.

Me quedé sorprendido al encontrar que 2 pizza Pizza Express hecho vegano -una con queso vegano y uno sin queso junto con 2 bases. Ah, que era encantador y con chile o aceite de ajo (o ambos) en mi caso fue un sabroso regalo. que hacen una buena variedad para niños también. Estaba limpio y amable y sin duda volveremos muy pronto.

They have a really fast hot oven, the ingredients are fresh and the service was great. We brought the family and we were hungry! They have yummy fresh salads and the pizza was delicious. Stop in for a quick bite or they deliver.

cant really go wrong with Pizza Express, always pretty good food, service, and value for money. Will defo keep returning..

El lugar era ya muy corto de personal, así que tuvimos que esperar años para pedir bebidas para ser llevado, olvídate de poder llegar él a pedir comida. En retrospectiva se ha vuelto evidente que la causa de la escasez de personal era el tirano de un gerente. Decidimos esperar ya que siempre sabes que tendrás comida de calidad a una Pizza Express? Totalmente equivocados. La pizza era mediocre y risotto estaba insípida y sin sabor. También tenía uno de los peores café irlandés es que he tenido. Aún así que no fue la peor parte. Una señora muy desagradable apareció y comenzó una discusión con la camarera mientras el cliente quería una mesa más grande que la de la camarera había ofrecido. Pronto estalló en un argumento que fue muy desagradable para ver. Largo y el corto es que el cliente estaba siendo totalmente fuera de servicio. Sin embargo, una vez nos quejamos al director que empezaron a gritar en la camarera (todos dentro de nuestra sona y tan climatizada que ella casi de ent casa"). Acabamos teniendo que intervenir para stick para la camarera, pero el director todavía gritando y que no lo quieres estar en su cena de weimar para cumpleaños! Al final acabé dando la gerente de un pedazo de mi mente y mi hijo tenía que me escolta rápidamente del lugar. Sin duda era más como un episodio de Jeremy Kyle que su experiencia típica de Pizza Express.

Mi pareja y yo fuimos a pizza express para un postre y un café como parte del muno tarta de chocolate sobre la de pizza express fudge. Así que nos fuimos por la noche. Y fue increíblemente horrible. Pasando a caminar. En primer lugar. Tuvimos...

Visited on Saturday for lunch with my children and mother. Waiting staff were friendly and efficient. The restaurant was relatively quiet.The pizza is OK. It just can't compete with the amazing local pizzerias who are simply excellent and authentic. The kids enjoyed the food and the kids packs were a god send.Overall an enjoyable visit but the pizza is expensive for what it is.

I had today some lunch in this place! The food is quite nice but maybe a bit expensive if I focus on the service! First we had some nice starter and even one of us didn't finished that the waitress already brought the main what was a bit surprising! And when she took the starter plates she took our fork and knives and we didn't have nothing with eat and I had to take from the next table! Plus when we got the food she ask anything else I said garlic oil and after she just gone and I had to stand up to get for myself what I think not a nice way! Anyway I gave her some tips but she didn't deserved that! Next time definitely no tips! I don't like to say names maybe she was still trainee! Dear management pls focus on the training to skip this kind of big mistake to avoid! Anyway food and time is good only service needs improving!

Been here few times quite a nice place Pizzas are quite nice here, the menu is good quite a good choice few vegetarian options availableThe service has let this place down in the past but is better in my recent trips, I hope they keep it up now Great place to go for couples and families to spend quality time, cozy interior not for large groups as not very spacious inside I would recommend this place to all pizza lovers not a lot of choice in pasta

We love the pizza here, this is a quite busy restaurant and sometimes waiters seem not been able to catch up.

Pizza Express are good in that they can cater for you, if your require a gluten free diet. My only quibble is that they only do the smaller size, so once again if you are coeliac, then you lose out. There is no calzone or larger size pizza base available with a gluten free pizza base, which limits me to only giving them an "average" rating, which should be higher.

Much better pizza restaurants around the Ealing area... The pizza I was given was too greasy and just not worth the money paid. Service was OK.

We visited Pizza Express with our children on a Saturday Lunch time in November. I ordered the fiorentina and my wife had a goats cheese concoction. Our Children shared a mushroom pasta set menu with three courses. I had a regular pizza which felt a bit small, the egg was very slightly over done. Nevertheless it was very tasty. There were no complaints from the wife and kids. The service was excellent. The decor fine (I think it's been the same for 15 years or so). This is a good pizza express which we will go back to at some stage in the future.

Who would ever think that a jazz nightclub would be disguised as a pizza restaurant?! Went here to see Acoustic Alchemy perform (they were teriffic) The venue downstairs is perfect, the pizza is very good, the drinks and wine are good. Service is very attentive. Nothing bad to say!

Nowadays Pizza Express is a very average experience - average quality pizzas and average quality service. This branch is probably no worse than the rest.

Tonight me and my 4 friends went to pizza express in Ealing Broadway, when we arrived I told the lady I had booked a table for 7 o'clock, she replied "well you're early so I'll see you at 7" and made us wait OUTSIDE! We came back in minutes after 7 and we were seated, we had to ask for menus and then ask to be served when we had decided, my food arrived cold and I had to wait another 20 minutes for the staff to "warm it up" at which time my friends all finished eating. The staff seemed like they weren't very happy to be at work and considering there was only 2 other tables of people in the restaurant I think the experience as a whole was terrible, I will never return.

We had garlic bread with mozzarella and mozzarella with tomatoes and pesto as starters, which we enjoyed.We had the fiorentina and giardiniera pizzas. Fresh and tasty.Friendly and efficient service and reasonably priced.Will return.

My friend and I ate here last night. The service was efficient and polite and the food tasty and well presented. We ate three courses and enjoyed them all.

Where do I start! We were left with menus for 20 minutes and I called the waiter over a few times and he says okay I'm coming but took 20 minutes. Then after ordering the food, we waited around 40 minutes for our pizzas, which we realised took longer as deliveries and collection have more priority and also lazy staff. We ordered apple juice which first came with no ice and was filled to the top, we ordered a second apple juice which had ice and was just over half. My girlfriend told the lady she didn't want ice. The waitress didn't even speak and just took the glass. As we were next to the bar we could see the reason why she didn't pour more was because she would have to open a new bottle. Sad really and again lazy staff. Then as she came back she just plunged it on the table. Bad Attitude and poor service. Unfortunately we were next to the dishwasher where the same waitress was throwing cutlery and plates and making a heavy loud noise each time she was going there. We then asked her to stop as it was very annoying whilst eating and things could actually fly out on us as we were so close to it. Again no response but she did quiet down. To add to this the food was not as great as we have tasted at other Pizza Express restaurants.

Dette var vår største nedtur på storbyferien. Et vannvittig støyende kafeteriaområde, treg betjening og frossenpizza på alle tallerkener. Doene dårlig rengjort. Dette er en kjede som ikke vil overleve lenge hvis kvaliteten er like dårlig overalt. Kjøp frossenpizzaen selv.

I tasted the classic pizza which was obviously a non fresh oily pizza base (frozen?) as you could get at Pizza hut. In addition it was quite small while the price was not small for a pizza. Obviously very far away from a fresh home made classic traditional pizza. Quite disappointing. To make it simple: to be avoided at all cost.

After being shown to our table and given a menu, we had to wait 30 minutes before the waitress took our order and that was after reminding her on two different occasions that we were ready. We ordered four pizzas which took 40 minutes to arrive and once again I had to leave the table twice to find the waitress to ask how much longer we would have to wait. The food, when it finally arrived, was good but the unfriendly staff and the extremely slow service made it a rather unpleasant experience overall. We had two young children with us which the made the waiting time even more unbearable and its not as if the restaurant was full since there were four free tables next to us at the back of the restaurant. Next time we are in Ealing, we will definitely try a different pizzeria

Let me first of all say that I have up to now been a loyal customer of the chain and generally impressed with service in the past.Tonight was different.I arrived at approx 9pm, as a single customer. After 2 or 3 minutes of discussion between 2 members of staff I was shown to a pleasant table for 2 in the window.Within a minute of having sat down, one of the above 2 members of staff then came to the table and asked me to move. I was offered a much inferior table right at the back of the restaurant, where a number of tables remained uncleared.I declined the offer and left.What Pizza Express need to remember, as a chain, is that a disappointing experience at just one of their restaurants can result in a customer not wanting to return to any of them.

We wanted a comfortable place to eat where we wouldn't be rushed and this footed the bill very well. There's a good menu.

Fajne miejsce, choć dość tłoczne. Miła obsługa i jedzenie smaczne. Nie trzeba za długo czekać. Cenny w porównaniu z polskimi dość wysokie i duża pizza nie jest tak duża jak polska "duża" pizza :) Ciekawym wynalazkiem jest pizza na super cienkim cieście.

Me and my friend pop in for lunch to Ealing branch. We had really great lunch, the food was fantastic !!! Our waitress was very helpful and recommend the best cheesecake ever! Thanks to the chef for delicious polo pesto.

I have been to this branch a couple of times. The food is always nice. You hardly ever see anyone pay full price as there are always offers kicking around. Which brings it down to a reasonable price. I am a big dough ball fan but you never get enough of the garlic and herb butter. This branch is very small but I like that. However, the last couple of occasions the staff were standing around talking about personal issues. Not what you want when paying to eat out. Apart from that good service and they are happy to bov up the rest of your pizza for breakfast the next morning :-)

Received on email offer with 30 % . So I decide to go there an try . We ordered lemonade , which was nice and sparkling water .Foe food we got a pizza margarita and mine was with chicken . Unfortunately they run out of vegetables for my pizza. Waiter come back and offer me replacement . Slightly disappointed , but I was fine with replacement . We went there around 7-8pm . Restaurant décor look nice . Not very busy at the time .The food was nice . I paid good price .Only 22 pounds for two .

Up to the usual Pizza Express Standard, all very good.Service good and prompt, no complaints.Food quality was what I have grown to expect.Quite a narrow building so may be wise to let them know if you are pre-booking and bringing a buggy.

I thought Pizza Express in Ealing had upped their game over the past few months but I am revising that opinion after the lunch I had in there yesterday. I like thin and crispy pizza so chose their 'bigger, thinner crispier' Romana Pizza Nicoise. The topping was ok but the base was terrible and undercooked, to quote Mary Berry, it had a very soggy bottom. I was hungry and really couldn't be bothered to cause a fuss so I ate the topping and the edge of the pizza base. I left the rest and did mention it to the waitress who had failed to notice most of the pizza base was left on the plate. She mumbled a sorry and that was it. I didn't expect anything to happen as I hadn't complained at the outset. As with any eating establishment Pizza Express is only as good as who is cooking and yesterday it was someone who can't cook pizza. It will be sometime before I venture in there again.

We 8 people visited the London bridge restaurant. We ordered 2 starters, 5 pizzas, and two pastas. Starters were average. Pizzas were too thin and almost broke in the middle, and they were saggy. There was only one type of pasta available (little finger long tube), taste was ok, hot enough at least.Without drink, cost £125 in total.

Cheap, cheerful and does the job it says on the tin. You can generally find a voucher to eat even cheaper. A little small so you can't settle for the night but a nice, clean and welcoming environment for a catch up with the girls!

This is a resturant manager sitting outside smoking when its busy.waited over 40 min for food, very nice waitresses, she was trying hard bless her but the guy took over and not friendly at all

When you are in the UK you have to visit a PizzaExpress. I can guarantee you will have the best pizza you have ever tasted. In PizzaExpress Ealing the staff are superb and warm and welcoming. You have a great choice on the menu, it's all great.

I enjoyed an excellent aubergine al forne cooked in a rich tomato sauce and topped with parmesan cheese ( New on the menu).The accompanying side salad was crisp and fresh. My husband also thoroughly enjoyed his Americana pizza and salad. Service was quick with a welcoming smile.

The restaurant wasn't empty, but was certainly not full, so what was the explanation for the undercooked pizza and the slow service. The Giardiniera pizza was soggy except for the outside inch or so. The 'star' ingredients were artichoke and leek and both were completely uncooked. Just raw, dry leek doesn't have much taste. In the case of the artichoke, there were only a few small pieces and, again, it hadn't been cooked but still had the slightly acidic taste that artichoke hearts when removed from the jar or can. No sign of chargrilling: not surprising when they still had the juice from the jar. I don't why the meals should be so undercooked, bearing in mind that we had to enquire several times for the progress on our order.

The food is always good in Pizza Express. I'm not overly keen on pizza but this is the one place I actually do enjoy it. The food is freshly made and delicious.

I must say before ripping into the terrible food.... the service was outstanding, the servers i met couldn't do enough for me , they found me a table when they were obviously very busy, they talked me through the menu and found me the meal I wanted. Even when I brought up the issue with the food they acted in the most proffesional way possible, ALMOST. I ordered the Diablo with Green Peppers, Pepperoni, Tabasco ect. for £13.50 which is fine even though the best pizzaria in London is a 5 minute walk (Santa Maria) but was undergoing refurbishment and they do a Santa Caterina Pizza for less than £9 . So My Pizza arived with 6 (I counted them) pieces of Pepperoni and 14 by 2mm square pieces of green pepper rediculous. i understand times are hard and you cant go overboard but this I felt was an absolute kick to the shins of any customer that would chance to go to Pizza Express. I for one would never go to any Pizza Express again and would advise no one else to. When I confronted the manageress (who was very polite and matter of fact) she told me it was because of new laws to do with Allogens and capsicums were an Allogen (which are not) so they could only give small amounts (if it was possible for me to be allergic to capsicums i would expect NOT a trace of them). Then proceded to tell me that all the food came in frozen and they could only give me what they get from head office. However I didn't pay anything but kind of felt as they just didnt want to answer any difficult questions. Poor show Pizza Express.

Popped in for pizza thinking Pizza Express was a good chain and you'd get reliable service - not at this branch! Terrible service - pizza's came before the starters, sent back then one starter came without the other (only ordered a bowl of olives)! The pizza was soggy and only luke warm. The portions seemed really small as well to my last visit to another local branch. Also there were lots of unsupervised kids running around (my pet hate) and swinging off the staircase which was next to our table. The only highlight was the red wine - nice merlot!

Nothing out of the ordinary, I find a lot of the Pizza Expresses going down hill, service is variable.

Been to pizza express before but the one in ealing is one of the best. Yuliyana was looking after our table she is so professional ,the drinks and food served on time and spot on.

le rissoto au saumon excelent!!! miam miam. La pizza excellente! Nous sommes parti du Canada pour retourner manger a ce resto et nous n avons pas ete decu.

abbiamo mangiato bene...menu x bambini...con cartoncini colorati e pastelli x intrattenimento (ha funzionato!!!) un po' caro secondo me...ma il WI FI gratuito è stato provvidenziale!!!!servizio cortese

Being old hands when it comes to Pizza Express we have regularly frequented the Ealing branch. The food is standard (which you'd hope with a chain) but the service is dire! Sooooooo slow..... I like a relaxed dining experience as much as the next person but I would prefer not to have to stay the night at the restaurant to get the bill. We will probably be back with the renewed hope of better service. However we warn you Pizza Express Ealing...that Nando's we have to walk past is looking mighty tempting...

We went there a few months back and my god the service was appalling. It was near empty so there was no excuse for shoddy staffing. The waitress showed us to a table, we were in a hurry as it was quick decision to eat here. She left us to decide for ages, then finally took our orders without really showing any interest in us.The food was ok I think it was a while ago, but the service was bad. The waitress could see we had finished but she just stood chatting to the other staff, I don't like to beckon the waiters so I waited for her to notice that we had finished I even tided our dishes and put them into the middle of the table and I tried to catch the waitresses eye but still nothing, I felt like walking out I was that cross but my daughter wouldn't let me, eventually she came we paid the bill and left without complaining because there was no point if the manager couldn't see that his staff are keeping customers waiting then what's the point. Not a place I would ever visit again.

My kids always asked for Pizza Hut, but I inisisted on Pizza Express. The franchise stuck to proper pizza ovens, and single sourced ingredients to match. I don't know that anything has changed in either respect, but the menu just seems to have dumbed down. Once upon a time they had a few classic recipes, but you could build your own pizza. Today the menu offers only standdard or faddy thin base, or wraps, with fixed toppings. Admittedly there are some hot spicy additions, which I love, and the staff at our Ealing branch did add them all to my American Hot on request, but the menu aint what it was, the wine list appears poorer, and I'm sure I used to be able to finish with a nice grappa.

What on earth is this place doing still going with so much competition in Ealing for lunch time trade?! I suspect it simply going because you know what you’re going to get. It’s the easy choice. When I visited with 6 work colleagues I witnessed people preparing (not the chef!) the salad with their hands which had not be sanitised, waiters drinking in full view and the tables were dirty!The food was ok, but then its standard fare. With some many better value options, if you are not pushed to make a quick decision on somewhere to dine, by just walking past then choose elsewhere! I have eaten in quite a few Pizza Express’ and this is the worst by far.

First time to visit this eating place, on holiday for a few days in Ealing so we decided to eat there, we enjoyed their pizzas, we also had a nice alcoholic drink to finish off our meal, we walked down the street just checking out some of the other places to eat, and three of them had about two couples in each, where as the pizza express was really crowded, so that was why we decided to eat there, to be honest the other places did not look that appealing, overall a good place, we would go back again

A comida é boa, o atendimento é bom, o vinho indicado foi excelente. Mas não é nada express; há que se ter paciência, pois o lugar fica sempre cheio. Em uma oportunidade, nos levantamos e fomos a outro lugar. Mas é agradável e tem ótimo paladar.

Pretty much same same as all other pizza express restaurants. Nothing special, staff seem quite efficient but not overly attentive to customers. Food is same across all Pizaa Expres branches so if you;ve been to one you;ve been to them all really. Seems a bit cramped for wheelchair users and toilets are not on the ground floor either.

What has happened to the Grand Pan Super Supreme?? This branch didn't sell it when we went and wont be eating there again. We were very disappointed as they appear to have gone more for pasta than pizza!!

I'm glad we have places like Pizza Express to set a good standard for the independent chains. People get too snobby about eating at PE - the same 'trendy' people who dislike Starbucks and prefer to frequent independent coffee stores. The staff are friendly and professional and I always end up with a good looking tasty pizza which is often all that I'm after! It does what it says on the tin and does it well. Will keep returning to the Ealing chain and recommend it to others. If there's no atmosphere then get more interesting friends or a better partner ;)

Resturant has normal menu and is as consistent as always. Staff are friendly but it can be a bit noisy at peak times. Particularly good when using a Tastecard.

I've been here on a number of occasions and the customer service has always been terrible! Most of the times I have been has been on a Sunday and I have never had such bad experience in a restaurant, especially a chain. The first few times I let it go and thought it would be a one off, then it was continuous and I could not believe it. Even the manager is rude. The waiters have shouted at me before in a very aggressive manner, and all the manager does when you complain about this is smile and nod.

The food is good, but it restaurant feels cold and soulless. The staff are attentive. There are places with a better atmosphere out there.