Amorino in Ealing

Need to start offering app loyalty at Ealing. No NHS/ Blue light discount either

Always. Good best ice-cream in town.

Very kind and friendly service from Amanpreet.

Amanpreet is amazing. Thank you

The best gelato place in town. They were closing when we walked but Amanpreet was so kind n took our order with a big smile on his face.

Really good gelato - great range of flavours, rich & creamy. The small cup was sufficient as a dessert after a meal elsewhere. I had hazelnut, pistachio, and tiramisu...great combination! My wife had a cone with three flavours, which was expertly done!

Best Gelato at Amorino: Worth the Wait! Amorino in Ealing is a must-visit for ice cream enthusiasts! Their unique touch lies in their signature rose-shaped ice cream, which not only looks beautiful but tastes absolutely divine. Seriously, it’s the best ice cream you’ll ever have – super yummy and bursting with flavour. The seating is great, a bit small, but comfy with booths. My personal favourite from here is the raspberry and mango sorbet (see attached). The only downside is the queues, but hey, it’s no surprise considering how everyone loves it! Despite the wait, the experience is totally worth it. If you’re in the mood for a sweet indulgence that’s unlike any other, head to Amorino and treat yourself to a rose-shaped delight!!

Good gelato. If your sitting in, it's very noisy. Just be careful to watch what your getting is what you ask for. Waffles are great too.

I turned around for one moment, and when I turned back, I saw the employees mocking and laughing at my son in the queue for the way he was asking for his ice cream. We left immediately. I now have anxiety even passing by the store, which is sad because I live locally—unacceptable service.

What a great place with great service!

Amanpreet made sure we had the best recommendations. Ducle le leche is just amazing. Also the cherry flavour is fabulous too. Highly recommended.

This ice cream shop has branches all over the world. In some places in Asia, the stores are very small and there is absolutely no dine-in space. But it is different in the UK. Some stores have larger areas and can have dine-in space, so they provide The meals are a little different too. This store is located near the shopping center of Ealing Broadway, so the location is definitely advantageous. However, because the store's facade is not prominent, it takes a little longer to find it. What I saw on site is that it is better than other branches in that there is no need to queue. , and the ice cream you get is the same, so it's really good. We have eaten many different types of their ice cream, such as the most famous flower ice cream, so today we just want to try their waffles. The crunchy texture and large portion make us feel good. The chocolate and caramel flavors are very good. The taste is suitable for ordering when I come to this store for the first time. I hope summer comes soon so I can eat ice cream like crazy.

Best ice cream place in London. Brilliant service and everything on the menu is amazing.

delicious gelato and it melts in your mouth.

10/10 Always the best icecream!

I first visited Amorino in Düsseldorf and found their presentation very good. Finally I got to visit one in London! It was as good as the Düsseldorf one and had the same great quality of ice cream and presentation.

Greatest ice cream I have ever had 🥳🥳

Really really REALLY GOOD ice cream. Polite friendly staff. Excellent

Amanpreet was very attentive and his service was amazing 👏 the ice cream is delicious!

It's good but it's also expensive. A little more money than the taste and quality deserves, but then again it's a chain so you can't expect wonders. All said, it's a safe bet for better than generic desserts offering.

Splendid affogato, and excellent service from Udey

The ice cream tastes good, but definitely overpriced especially compared to other boutique ice cream spots

Udey had a great customer service

6/1/24 - last customers of the day, very welcoming, great service, great gelato & ice cream, can’t thank the employees enough 10/10 service, hospitality & products

Uday was a very good server will come back!

Ueey was extremely helpful in making our decision and made ice creams too beautiful to eat

Udey is a very friendly and provides great services.

We love the ice cream and also the good customer service. Udei is been serving us recently. He is very helpful and kind with our little one

The gelatos were great. Our server, Udey, was great and very friendly

Our server Amanpreet was amazing and ensured we had a quality time, the gelato was amazing!

Outstanding customer service. Ice creams are amazing💚

Clean shop, lovely staff. Thank you

Excellent service, fast and friendly. Quality products and versatile menu.

I loved how you could see all the different flavors and their prices were fair. I loved the flavors since they tasted exactly like what they were called! I love sweets and this is a nice place to go to if you’re looking for a sweet treat. Would definitely come again to try their other flavors!

Lovely service! Tasty gelato! 🍦

Fantastic ice cream and service by Abhijeet

Excellent sorbets and the best expresso in London !

I love this place . Their Gelato is so amazing and we really love the service.Staff is very friendly and very courteous.

Delicious waffles & ice cream is divine. Excellent coffee too. busy time of day.

Great service by Amanpreet. Very professional and helpful!

I was approached with smile, helpful and friendly staff. The ice cream is just marvellous.

Horrible horrible horrible service !! Went in tonight with my family for a nice dessert after a long day but had our experience ruined by the appalling service . The ice cream has always been amazing and I have been to several branches but would recommend you all to stay far away from this one . The man working was short tempered and blunt while taking our order as he was too busy trying to do an early close even though we had gotten to the store an hour before. CLosing time . Due to a misunderstanding we had wanted a refund on a product he has not yet started to make and once we had asked for this he began to refuse until eventually giving up and giving change . To make matters worse as we walked out the store him and his co worker who was an Indian male both proceeded to stare uncomfortably at us and whisper to one another and even laughing once we looked back . I have seen many of the reviews and many have complained about this pathetic excuse of a worker in hospitality . I have included a picture below to identify him.

Horrible customer service. Walked in with family and purchased ice cream along with a takeaway tub. Before they started to make it, we ended up realising we didn’t want the takeaway tub and asked the server (pretty sure it was the manager) to cancel it and get a refund. He tried lying to us by saying they don’t do refunds and it’s too late to receive one as it’s already been purchased. What food franchise can’t give customers refunds?? Not until I argued with the server about his stupid lie did he issue the refund. And throughout the whole interaction, him and his coworker were constantly staring at us up until we left. Given from past reviews I can see that this is not the first time there’s been issues with the managers customer service.

Thanks to Amanpreet for his wonderful customer service, love the quality!

Great place with a great selection of gelato.

My favourite ice-cream place, the ice-cream is delicious and the staff is friendly.

Delicious Gelato, gluten free too! You can eat indoors or outdoors.

The pistachio flavor is wonderful! Feel real characters with pistachios

Delicious Gelato with lots of flavours to choose from and great for the 'gram as they shape the ice cream into a rose. We chose pistachio and chocolate. Good coffee too. The servers at night time were very friendly and made the experience even better.

Beautiful tasting ice cream, however the staff are rude and the ice cream is over priced. I paid for three cones, and one cup all with Macaroons. I only had cash and the women serving us turned around and said I don’t have change so I suggested a extra macaroon she said no because they are £2. So I ended up using my card and my younger brother didn’t even get his macaroon. Terrible attitudes and staff there are so unprofessional.

Store manager isn’t the right fit for this establishment

Excellent products, Horrible store manager. What a shame

Ice creame was really nice and enjoyed it, different to normal ice creame more creamer less sugary and its unique taste and great presentation. customer service by the sales assistance was good and helpful. only down side was limited seating areas inside the shop. Also the customer service was good, parking on Sunday after 6.30pm is free and also you can park on single yellow lines on Sunday. Alternatively you can park in pay as you display on side street. I would recommend the place.

Distinct taste, you have to try it to appreciate it

This is my favourite vendor for speciality gelato. I go here at least once a month and I have never been disappointed. One of the best parts of the experience is that they shape your gelato into a flower. It is so cute and really works well when you have multiple flavours because they evenly distribute each one. Absolutely recommend!

Hands down the prettiest ice cream in a cone I’ve ever had. And thankfully the ice cream was just as delicious. Get the cone!!

Expensive but tasty, natural and beautifull

EXCELLENT …….. especially on a hot, sunny day !

Simply delicious gelato. We come here now and then in summer and the place really impresses. Gelatos and so divine, so rich, creamy and flavourful and don't leave a sweet aftertaste. At our most recent visit we really enjoyed the sundae and the waffles. It's a shame they don't have proper glass sundae glasses for serving customers who choose to eat in. The waffles were really good... Though they looked huge they were very light and fluffy.

Very nicely presented as a flower with a wide selection of flavours.

Good ice cream, but the service is inexplicable, it ruins it for me

Gelateria italiana con dell'ottimo gelato artigianale. Amorino è un nome conosciuto in Italia. Peccato che non ho trovato tra il personale nessun italiano, che parlasse italiano.

Surprisingly busy on a Sunday evening. Only a few tables inside which were already taken up. You can ask for 2-3 flavours per cone/tub. You order by size not by the number of scoops/flavours. There's an option to add a macaron as a topper. They're made with gelato, so have to be eaten right away. A box of 12 macarons for takeaway is available, made with regular non-gelato ingredients.

Lovely ice cream. However, the place needs a new deco. It was empty, we were the only ones sitting. The lady that made the desserts was lovely and bubbly, very welcoming. Her colleague, sadly, was quite the opposite. We won't go again simply because the atmosphere was flat.

nice food, venue, etc. just a bit overpriced. And when buying an ice-cream takeaway you don't always get what you ordered since you can't see what they are packaging and then. Box sealed. Watch out

Lovely Icecream, always very good, it would nice if there was more seating.

The customer experience was good however the seating could improve and the store could be updated to have digital screens like other stores

Customer service was very amazing, I ordered 3 times in a row despite the store being super busy, staff was attended to customers appropriately and I maintained patience, I will be visiting this store again and this is my favourite Amorino store of the franchise :D

Horrific customer service. Dont pay for a small its the same size as the kids. Manager did not take on the feedback and spoke in such a derogatory and demeaning manor. Refused to give me a corporate number or his name so have a photo instead. Amorino i think this branch needs training in decorum and company practice.

Ice cream that is as beautiful to look at as it is to eat. A little pricy but worth it for a treat.

Sooooo yummy! It was my 1st time & was in town from Florida, USA. I was overwhelmed by how many choices they had and all the ways you can enjoy it. The worker was very helpful in suggesting flavors and combinations. Even the customers in line were friendly, engaging and invested in helping pick the perfect 1st dish.

Really good choice of flavours and the staff were so nice and friendly

This place without a doubt is the best place to have waffles and gelati. I tried must have with hazelnut macaron,dark chocolate topping and Dulce De Leche gelato. 😋😋 We also tried a regular size gelati cone with a trio of litchi and rose sorbet, coconut gelato and mango sorbet which was beyond delicious. We decided to go to this place in the evening right after we had our dinner. We did take a decent amount of time to decide what we want and then waited for quite some time to take our order . I am overall really happy with the place and would love to visit again for everything they offer ❤️ 😍😍😍😍

Lovely smooth gelato as always. My go to flavours are hazlenut and the choc hazlenut. Most of the other flavours are nice too.

Yummy ice cream 🤤 it’s cute how the ice cream on the cones resemble a rose(each scoop being a petal).

I was taken there by a couple of very good friends "as they had been there many times before as they live 15 minutes away and love the ice cream 🍦 we had two cones in one pot portion for my myself, that was coffee 🙏👅🙏👍absolutely delicious "serious YUMMY YUM 😋 'I'M A COFFEE HOLICK ☕️ LOL "and this really hit the mark with me.. service was amazingly good and pretty quick " 😍 👌

Beautiful art🥰 and also tasty Highly recommend!🤤

There's always a little queue. Love the variety of ice creams and rose details. Have as many flavours up like

Very nice place and top quality ice cream, the lady working on Sunday evening very helpful and nice.

we went today for ice cream. staff gave wrong information on vegan ice cream. the ice cream was full of pieces of ice. for the price you pay, the quality is poor. won't go again.

Waffles are average, too sugary, small interior

Excellent service! We are regulars and come with my daughter every week. Compared to other Amorinos, we found it to be the best

Perfect place to walk into and have a nice hot chocolate/cold gelato. Service was fine - the man behind the counter was friendly and helpful with his suggestions. We try to make it a point to visit each time we go back to W5. Of course, do be sensible, if it's crowded and there are people sampling, there will be a bit of a wait time.

This place is absolutely lovely. The staff are so friendly and the customer service is very good, AND OF COURSE THE ICE CREAM IS VERY VERY YUMMY.

I just love the way they decorate the ice cream lol, so pretty and cute , ooh and the flavors are delicious , price is ok, not cheap for the amount you get but at least you can get more than one one flavor for the price of a ‘small’, I had 3 flavors , vanilla, pistachio and caramel and I could have had more but these are my fav . Service was good 👍

Visiting from the US, I was really excited to try European gelato but I found the gelato at Amorino to be very artificially flavored and sweetened. I tried Pistachio, Caramel and Black Cherry. None of the flavors really stood out to me.

Sick employees serving food!! I went in yesterday to get something, I realised too late the man behind the counter has a cold or, let’s face it, Covid. He was making these big “sucking down snot from his nose” noises and then his colleague was making faces at him. Clearly Amorino doesn’t let their staff stay home when sick, disgusting!

Most dicious ice cream and stuff very friendly dly and helpful

Very nice selection of ice cream, and sorbets...😋

Amazing Amazing Amazing Ice cream...definitely my favourite 😍...friendly staff, great flavours...Do try Melon, orange verbena, pistachio, strawberry 🍓 and 🥥 yummm

Amazing friendly customer service and the chocolate waffle was delicious

Very pricey. Staff is super nice

Absolutely delicious ice-cream and lovely light waffles.

Rude staff and a hair in my gelato, gross! The ice cream wasn’t bad but overpriced.

Great ice cream store chain where the making of a cone is almost an art form. Great flavours, and options (vegan, sorbet or traditional gelato). I usually switch to hot chocolate during the winter, well worth a trip anytime of the year but almost an essential right now 😀

Best icecream in London. Since 7 years ago I am coming only here, Amorino Ealing

The ice cream is ok but the service is consistently poor every time you go! The girl working the till processes your payment to the card reader before you have finished listing what you want (every single time). There’s two of us, it’s not rocket science that we want two cones. God forbid they smile, they are so rude. I also have to repeat several times what I want. Why can’t they hold onto this information for more than 5 seconds. The most recent time we wanted hot chocolate but we’re rudely told they had stopped serving this? Why? The shop was open for a further 45 minutes. The cleaning of the machine should be done after the store closes. The fact your staff want to leave early is not my problem. Final thought, avoid the coffee ice cream, it tastes like instant coffee. But what do I know, I only own my own hospitality business.

Full of sugar and tasteless small ice-cream that cost the earth. Artisan ice cream is made on site not in a factory. This is industrial

You need to wait for a bit to get served as they are very busy, but the desserts are worth the wait. Very delicious.

Yummy gelato. Tried the Blueberry Cheesecake, pistachio, vanilla and chocolate. The vanilla and chocolate could be better. The blueberry cheesecake and pistachio were really awesome! 🍦 recommended. Very filling - better if shared 🥰