Carluccios - Waterloo in Ealing

Not for me thank you. Rooms are really basic, breakfast was cold, lifts didn't work will not be going back there.

Was a little sceptical after reading some reviews but was excellent value for money! I booked late (day of check in) and was by far one of the most competitive around central London. Certainly not the best Hampton Hilton I’ve stayed in, but for the price and location it really is an excellent choice. We walked to the Palladium (30 ish minutes), lovely walk home in the evening too. Waterloo station not even a 5 minute walk. Breakfast was as expected for a Hampton, great choice and super tasty 😋 Will definitely stay here again.

Lovely hotel, but I felt the breakfast lacked vegan options.

The room itself is a good size and the bathroom is also quite nice. What I find inconvenient: You couldn't tilt the window and could never ventilate properly. At least there was ventilation. The breakfast tasted okay, but the plastic tray makes you feel like you're in a youth hostel... The location, however, is perfect because there is a bus stop right in front of the door and you can get to the train/subway/ferry within 5 minutes. Many sights are therefore just a stone's throw away.

the breakfast was AMAZING fully recommend (the rooms are nice and the staff is friendly)

A truly outstanding hotel. Room clean and suitable. Breakfast very good. Staff very friendly. I'd love to come back.

The hotel is good, but they require a "check of guarantee" charge without having a minibar in the room and they take a long time to refund the amount to the credit card

The staff were very polite and patient with me. We had an alarm go off in the early hours of the morning 2 a.m we went downstairs. We did not get any feedback on the night or the following morning ie note to say apologies for the inconvenience. Breakfast was included with a selection of hot food, cereals, fruit, juices and pastries it was self service. Walking distance from Waterloo Station with a bus stop outside for services going to West Norwood and Canada Water. I did get a late checkout on request an extra hour due to broken sleep hence 5* for service.

I stayed here for one night and everything was almost perfect for the price. The rooms were spacious, the price was on the lower side for a pretty good location, and the breakfast was some of the best I’ve had in a free included hotel breakfast! The only negative thing was that a false fire alarm rang at 4 am in the morning but I’m pretty sure it had nothing to do with the hotel itself and it was probably just somebody accidentally pressing it so it wouldn’t be justified to take off any points for it. Overall it was really good!

Neat hotel and very good location. But I don't think having to have breakfast in 30 minutes is hospitable.

Brilliant location just walking distance from big ben and london eye and waterloo station

What a stay! Thank you for your attention to my request for my wife's birthday! Right down to the smallest detail in the room with the balloons, the little note and the mini cakes. Thank you for the upgrade with the incredible view of the London Eye. Even if the weather wasn't great, the service and welcome were top! As for breakfast, it's well-stocked and meets the expectations of a 3-star hotel.

I stayed here for the last 2 days of my trip to London. I was in a really bad mood from the first time I checked in. The staff member wearing the name tag “Shantel” gave me a bad first impression of this hotel. It was so unfriendly that I wondered why such a rude person would make the first hotel check-in. After saying hello, is it because we are Asian? They responded to us by speaking very bluntly and coldly, and then when another white person asked something, they immediately responded to that person... I felt even worse because their attitude towards us was quite different. This hotel gave us the absolute worst first impression because of their extremely annoying tone and behavior until our check-in process was completed!! Even though I was seeing good things that day, I was reminded of the time I was checking in and was in a bad mood. A place I never want to go again!!! In addition, the hotel condition is not good (windows do not open, so there is no ventilation, mattresses are uncomfortable).

Really friendly staff, very welcoming. The room was very tight as we had the sofa bed out for our stay

Excellent. Everything is good. Great location, good view

The location is truly great! Close to London Eye, a short walk from Big Ben, and a decent distance from London Bridge. You can walk everywhere. And it's also close to Waterloo metro. As for the hotel itself: the bed was very comfortable. The size of the room is sufficient for sleeping. It was strange for me that there was no power socket or toilet brush in the bathroom... there was no fridge either, which is a big minus. Breakfast is ok for a 2-3 day stay. But I don't think I could survive longer. It's always the same. The minus is the scrambled eggs, probably made with water - tasteless.

Stayed here for two weeks in April 2024 and again for another two weeks in October 2024. Planning to come back in November 2025. Great location! Fantastic employees! Clean hotel! This is a great place to stay!!

Comfortable and clean. Beware of duplicate charges, I was charged twice and noticed another family next door had the same problem.

I am really disappointed with the service here. I made a booking awhile ago and was promised a special booking because of my birthday and it’s a special birthday. When I arrived I was told they’re fully booked and nothing else was offered, no sympathy was offered or just something like a free drink to compensate for the disappointment . I feel really let down because it’s a special occasion for me, and this experience made it less special. I wish they didn’t tell me that they would book something special and then not provide it because I wouldn’t have been this displeased. The service needs to be better and if you can’t provide one thing, provide something else. I’ve stayed in Hampton by Hilton in numerous countries and this is the worst one I’ve been in. Hopefully you have a better experience as a customer but I would not recommend staying here based on mine. Edit: I was gifted a cake on a plate that said happy birthday not long after I posted my initial review. I very much appreciate the gesture but as someone who has coeliac disease, it wasn’t something I could have/enjoy. I think it’s good to consider people’s allergens, so it’s not just an empty gift. I do still appreciate the sentiment for the most part but it felt very much like a hurried after thought. Why I gave the additional star is because I got really lovely service from a member of staff, can’t remember her name but she was a black woman with a blonde buzz cut. She was friendly, professional and understanding throughout our whole interaction and helped improve my overall experience because of this.

Been staying at this hotel already for several times! Great as always! I like the location, spacious rooms, superkind service, great breakfast and tasty beer in the lobby bar at evenings! Recommended place to enjoy your stay in London!

Location was close to Warerloo station (8 mins walk). Breakfast was very good but repetitive everyday. Service was good. Bed was horrible, small queen size we couldnt sleep well at all.

Brilliant location. Close to station. I didn't find the beds comfy. I booked a queen and got two single beds. Room was small but ok. The gym was good for a Hampton. Breakfast was ok.

We stayed 2 nights from January 17 to 19, 2025 in a family room. Very warm welcome, big breakfast, comfortable room and really very well soundproofed hotel, you can hear absolutely nothing in the room. The hotel is 100 meters from Aldgate metro station. I highly recommend

Great hotel. Helpful staff. The room was clean and spacious. It has been well thought out with space for everything. A big tv too. We didn't want for anything. Not so quiet this time, although we picked a room away from the elevators, we could still hear the aircon on the roof outside. Breakfast was included, which was OK. The waffles are great. Everything else is 5 out of ten.

Perfect Hampton! Lovely staff, clean rooms, good breakfast and location was perfect.

Very conveniently located hotel with a short walk to the Waterloo Train Station. Decent Rooms and good choice of food in the restaurant too. However, the service leaves a lot to be desired. While checking out, I noticed I was charged an extra dinner on the final bill. When I questioned it, the charge was removed. When asked, the person at the front desk did not offer any explanation or apology for the wrong charge. They simply said "it is not an issue caused by them, but a problem on the restaurant side". I'm sorry but anything that happens at the hotel should be front-desk's problem as they are the customer facing interface. I expected a better response from the front-desk.

I recently stayed at Hampton by Hilton and had a mixed experience. The hotel is clean and conveniently located close to the metro, which made exploring the area very easy. The breakfast was a highlight of our stay. We really enjoyed the variety and quality of the offerings. The food at the restaurant was also fantastic—we tried the fish and chips and a pepperoni pizza, and both were delicious! The breakfast staff were polite and attentive, adding to the overall positive dining experience. Unfortunately, the housekeeping left much to be desired. We would leave the hotel around 9 a.m. and return by 4 p.m., yet no housekeeping was done during this time. Instead, we’d get a knock around 4:30 p.m. offering clean towels and coffee, but the room itself wasn’t cleaned. This was disappointing and didn’t align with the otherwise high standards of the hotel. Overall, the location, good food, and friendly breakfast staff made for a decent stay, but improved housekeeping services would make this hotel a much better choice.

Lovely hotel. Centrally located

Comfortable hotel with a great breakfast selection. Kids and elders friendly. Loving the fresh waffles so much! Location is 10/10! Just a stone’s throw away from Waterloo Station. Many buses ride to tourist attractions around Central London. Many Halal and Muslim friendly restaurants around this area!

Hotel is in a good position not so far from the main attraction nice staff nice breakfast the heating system was not working properly I asked for a heater, just few things we didn’t like from the room you can’t call the reception but just 999 ( you can only receive ) and apparently every Monday at 11:00 they do fire test but no one told us ( it was heart breaking because of a night out for healthy problems and we were sleeping ) a part this our stay was nice, staff was very helpful and we will come back

Hotel in a good location. The rooms need to be refreshed

A terrible experience. Waiters who forgot the order. Receptionists who did not know how to answer questions. They blocked 2 times the amount for the stay on the card.

I had a standard room to start with, similar room in terms of size and equipment to a travel lodge, with a window looking into another window of a the opersite room, not really what I was expecting for Hilton money to be honest. I upgraded to a city view for an extra £20 a night, and the room was larger and more if my expectation of a Hilton shame I had to pay extra for it though Bad side is your next to an ambulance station so be aware of sirens going off at all times of the day and night, not the fault of the hotel or the ambulance service, but worth noting if you struggle to sleep through noise. Good side is the staff are lovely. Overall I'd go to a travelodge over the standard rooms here tbh.

The quality is adequate to the price. Clean . Delicious croissants (warm) for breakfast. The selection is not large, but everyone will find something for themselves. Close to the subway and the London Eye.

Stayed here many times when travelling for business. Great food, great vibe and perfect location when in the city. No doubt be there alot this year.

I felt very sad. First of all, I arrived at the hotel early, and I would like to thank you for allowing me to check in early. Thank you very much. However, I was planning to stay for 3 nights and am currently on my 2nd night. It had not been cleaned. It was stated that if you skip the cleaning, you will receive a 5-pound bonus such as a drink, but there was no information regarding this. Also, the cleaning at check-in was questionable. The hot water flow is also a little weird. There are no rental slippers either. Breakfast cappuccino only comes with milk. Even when I'm eating, my plate gets cleared away and I can't eat anymore. Also, there may not be any special benefits at this hotel, but there were no Diamond benefits for Hilton Owners. It's a shame because at other hotels, we were able to get drinks and sweets. This is a hotel that I don't really recommend. postscript I made a reservation from the Hilton website.

Well located hotel just outside the center Breakfast OK, nothing extraordinary Good quality bedding Lack of pressure in the shower Rude staff at reception never smiling and haughty

Food offering and quality is poor. Rooms generally clean. Service generally friendly and efficient. Gym is very basic. Some floors needing a revamp with carpet very worn. Ok location.

The most perfect location you can have in London. Close to Waterloo station, from where you can easily reach all of London, and there is also a bus stop next to the hotel entrance. The breakfast was also super tasty and diverse. There is a small shop in case you forgot to bring a power adapter, or if you want a snack for the road. The service was also great, the rooms were very spacious and beautiful, the air conditioning and heaters worked well and the bathroom was also very clean. All in all, there really is nothing to complain about our stay, a real 10/10.

Good location. It's very clean. The breakfast is quite rich compared to many hotels. There is no water served in the room, tea and coffee service is poor. Generally preferable and budget friendly.

Great hotel. Very centrally located. Staff super nice. Breakfast was really good, everything you could wish for. Anyone who doesn't find anything there must be strange. Can only be recommended

All good but bathroom door must be closed after long hot shower, all the humidity will be in the room without possibility to open windows and not so good ventilation.

Stayed with work, although some families were here too. Room was clean, spacious and quiet. Bathroom very clean. Breakfast was great with much choice. Good location. 7 mins walk from Waterloo tube station. 10 mins walk from Southbank and the big wheel. 15 mins walk to Big Ben

Great hotel in a good location. We were able to reach many of the sights on foot, the rest were easy to reach with the buses right in front of the door. The rooms were nice and clean. We had one with two single beds, which were a nice size and really comfortable Great breakfast buffet and nice staff. We will definitely come back on our next trip to London

The hotel is in a great location in the heart of London and close to all the tourist areas and various public transportation means. At first I found a warm welcome from the receptionist Mohamed. The room overlooking the street is considered very reasonable and the room services are excellent. Breakfast is OK. If I get the opportunity to visit London again, I will book in the same hotel

A Very convenient location with great breakfast. The service at check-in was very disappointing.

The hotel is sweet and beautiful Close to the train station The tourist bus and the regular bus are in front of the hotel The room's area of ​​21 square meters is considered a little narrow, and there is a safety box in the drawer by the bed and an ironing board They take a deposit of 30 pounds. They do not have cash. They require an ATM card and say it will be returned in 5 to 7 days after leaving. There is a small supermarket inside the hotel, but the prices are high. Breakfast is from 6:30 am to 12 pm Pros: 1- The hotel’s location is close to the London Eye. 2- Train and bus station. 3- Breakfast is free with every reservation. 4-The Internet is free. Cons: 1- There is no refrigerator in the room, no drinking water, no shoes for the bathroom, and no bidet. This is known in all London hotels. 2- Breakfast is the same and not varied. 3-There is no free parking. 4- Check-out time is 11:00.

My colleague Yana and I were very happy about this hotel. The room was decently priced for what you got, and I great quiet room. The staff was very friendly, Teşekkürler Candler, and overall just good experience! I loved the 5Pound credit for not having your room cleaned, very smart!!!

Great place close to train station in middle of the city

Am staying at hotel now Thursday requested chair for our room only one desk chair for two adults.none came,Friday asked again with staff who clean rooms, none arrived.Saturdsy asked at reception again, it was ordered so ordered again, none came.Room being cleaned asked cleaner and her supervisor for extra chair two people require two chairs.None came and still waiting. .

Nice hotel, the bus stop is in front of the hotel. Nice bar and restaurant. Room is nice. Friendly service.

Poor customer service already. Just checked in, the front desk clerk did not greet my family and I, didn't even let us know where the elevators where, and tried to just skip over my status with the hotel. Don't book here if you not a certain demographic. Never again.

Very good location. Excessively expensive hotel for what it is. Upon arrival they made me pay 30 pounds as a deposit, which to this day, almost a month later, I am still waiting to receive.

We were a couple that stayed in the Queen Room. It was large, cozy, and very clean, providing plenty of space to relax. The service and breakfast were both excellent, and the hotel's quiet and cozy atmosphere made for a relaxing stay. The location is great, very close to tubes and other transportations and a short walk to everything you need. However, the bed was a little uncomfortable, the sink design was odd with a deep basin and short tap, and the toilet door wouldn’t close properly, plus the air conditioning was a bit noisy. Overall, it’s a great value for the price, but the hotel could use some renovations to address these minor issues.

Good location. Quick walk to Waterloo Underground station. Good breakfast. There were both hot and cold offerings. The pastry table had fantastic choices. Overall, the staff was terrible. The front desk never greeted guests or offered help. I saw other guests having to flag down staff because they were busy talking to one-another or on their phones. I had to find a person from housekeeping on the third day to get towels because our room had not been made up and we had been sharing a single towel. Calling the front desk didn't help. Rooms are very small with little storage space. Due to a mechanical issue, we had to switch rooms. The first room had exposed screws, missing fixtures, and mold in the bathroom. The second room had broken fixtures, water pressure problems, and stains on the walls.

Good welcome. Fast repair service. Very generous breakfast. Attentive and really friendly staff.

The location is far from the center. The hotel is cozy and has a good breakfast.

15 min walk to BigBen.. 5min walk to Waterloo Station.. Room perfect, Bathroom PERFECT, Breakfast just AWESOME, People there sooo nice, anything U need 24h/7..We had excellent stay.

Hampton by Hilton is an average hotel, where the rooms are small and the service is reasonable. The breakfast is also okay. The hotel is fairly centrally located, close to the metro station.

Stayed for one night whilst attending a business function. The hotel is a convenient and short walk from Waterloo station. Check in was quick and painless, although the person on reception spelled the WiFi code I correctly which was frustrating until I worked out what he had done. The rooms are reasonably basic. Tea/coffee facilities are there but no extras like water or biscuits. The room was very hot when I got three as the Aircon was set to 30deg! The windows don't open either. To add to this, there was a strong smell in the room, a bit like dry cleaning chemicals. That didn't go and I could still smell it the next day. There isn't much floor space in the room either There was a wardrobe (not immediately obvious as it hides behind the bathroom door) and a small safe for any valuables. Breakfast was ok. A buffet selection of continental food or cooked breakfast, although no bacon which was disappointing. Overall a good location in London, but not a hotel that stands out for any reason

I really don’t know how to drag attention on this. But I stayed at the hotel in June 26-28 and I requested a delivery through Royal Mail. Unfortunately the company didn’t manage to send the package on time and I had to leave. I requested the staff to make sure the package is sent back as I am due to a refund. Before I left I checked with another member of staff if they are able to send the package back but they said there was no notes left from previous shift. I thought to myself it won’t cause any problem if the receptionist will write another note…. Weeks has passed and I still haven’t received my refund so I thought maybe the receptionist didn’t refuse the package after all. I called up the hotel and the receptionist said they can’t accept packages at all from postman and if they would have had to refuse it he is sure there would have been a note left on the counter …. Now my question is, how many notes your staff needs for such a small enquiry? Beside the £20 note and a £10 note I have given to two members of your staffs, I clearly can’t make it anymore clearer that I couldn’t accept that package and I am still due to a refund.

Didn’t get to check in even at the check in time. Check in starts at 3p. Receptionist was stating “wait whole rooms is being clean and come back at 4:30p”

The hotel was close to the Waterloo station so easy connections to the underground and the National Rail. Front Desk and restaurant staff were all very good. We ate the complimentary breakfast and also had dinner there a couple of times. Breakfast was free so can't complain too much about the cold eggs (even when just brought out to the buffet), but our dinners were tasty. The room was dated in that there were no USBs connections for our multiple phones and the ceiling looked like it was about to fall in. Shower pressure was good; the pullout bed for the third person was awful, but our stay was short so it was tolerated.

Ideal for a visit to London. Room small but clean. Staff friendly and accommodating. Breakfast good - sufficient. Excellent location. Bus stop right next to the hotel. Waterloo subway can be reached in 3-5 minutes on foot. Many pubs, restaurants and shopping opportunities in the immediate vicinity. London Eye, Tate Modern, Novello Theater and others are easily accessible on foot.

The best thing about the hotel is the breakfast, which is super complete. The location is also very good. Station, bus stop, restaurants and supermarkets, there is everything around. The double room for those who already know the chain was a little disappointing. There was no minibar and the cleanliness was not very good. When I arrived, the towel they left for use was dirty or stained. The cafe girls, Sheraboni and Inna are very helpful, friendly and work seriously. There was a girl with long hair and a dreadlock who was terrible, she pretended all the time that she was working. I even witnessed a discussion within the team. At the reception, the attendant Anissa could be working elsewhere because when you ask her she doesn't even look at your face. Unfriendly and rude. That's not how you serve the public. The guy at the bar, a dark-skinned guy, I don't remember his name, was very nice, friendly and very polite.

Great location, only a 5 min walk from Waterloo Station which has many train lines. Staff were all very friendly. Breakfast each morning was great! The room is a decent size for being in a city, but the bed is extremely hard (hence a star off). Overall it’s a good value for the price, in a great location.

The only positive thing is the location. The price is very excessive in proportion to the poor quality and service they offer. Very simple and quite old rooms, fair cleaning, in my case with constant noise from the machines in the courtyard / indoor garage and from the elevator that goes up and down the vehicles,.. Despite paying more than €300 per night, they refused to lend me an adapter, they only said that if I needed one (which it was eviden), I could buy it in the shop in the lobby hotel The same goes for bathroom accessories, if you need something, you have to buy it. Of course, when you register they block you €40 as insurance for possible extras. The breakfast buffet is one of the worst I have tried in a long time. There is only one type of cheese that looks rather like plastic, there is not a loaf of bread (only bag mold bread), coffee and juice (to say something) impossible to drink, sweets that taste like everything but freshly made and without preservatives, ... Very disappointed with the hotel, they do not offer a service up to the price they charge you.

I stayed here for a week in fall 2022. Nice, short walk to a tube station with access to multiple lines. Great breakfast buffet. Front desk staff was also very helpful. The neighborhood is not quite in the heart of London, but that's not necessarily a bad thing as it doesn't have the congestion of Soho/Covent Garden area and you're only a short tube ride from the main attractions.

Absolutely disgusting experience. The worst stay at a Hilton property I’ve ever had. First room - Walked into an atrocious odor. It was quite warm in the room, so I turned on the air conditioning, hoping it would air the room out. The room temperature was actually warmer than it was when I first walked in and the smell was even worse. Requested a room change and was given a new one. Second room - It’s now 2 o’clock in the morning, no way am I ever going to get any sleep with fresh paint smell so obnoxiously strong. Carpet in the hallway coming loose, stains on the walls. The kicker? They say they “upgraded” my room. What a joke of a hotel.

The hotel is in a great location not far from Waterloo station so couldn't be any better for that hotel was nice and clean rooms pretty big and had decent SC so was nice and cool

A Great location near the Waterloo underground station with a fantastic breakfast which is included.

Clean hotel with smallish rooms. Decent restaurant for dinner and complimentary buffet hot breakfast . Located in a safe neighborhood approximately a 20 minute walk to Westminster Abbey. There are many restaurants nearby. My only issue is that they didn’t have wash clothes and no one in housekeeping spoke English.

Very busy Hotel and very unprofessional morning receptionists. Not worth a Money

Stop over trip while visiting Westminster - convenient location with plenty of shops and restaurants nearby.

Beautiful and above all very clean rooms, a really extremely helpful and friendly staff!!! Centrally located, just 5 minutes to Waterloo Station.

Wonderful service. Lovely staff that clearly care about their customers. Fully recommend.

Nice room, but a) shower seat for disabled person stuck, b) unable to reduce air conditioning blasting straight onto the bed so woke up with a bad throat and c) body lotion dispensers empty

Good location as only 2-3 minutes walk to Waterloo station, about 10 minutes walk to Westminster Bridge and 20 minutes to Trafalgar Square!

Great location close to Waterloo station and many city buses. Top of the line customer service. Good for famililes and serves great breakfast. Very close walking distance to Big Ben , parliament and 30 min walk to SOHO. Would stay again.

Quality, cleanliness, good food and good location, the main thing to be comfortable on your vacation, I will repeat!

hotel ok. room ok. clean. noise in room from corridor and other rooms. breakfast is mayhem.

Don't believe the app. It said we had a fridge but only the premium rooms have them. I showed a screenshot to them. They were willing to move us to another room the next but we were already settled and had plans so we declined. Beds are so so. Staff was friendly. Great central location.

The hotel is centrally located about 300m from Waterloo train station. You can walk to Big Ben or the London Eye in 10-15 minutes. A bus stop is right in front of the hotel. The rooms are cleaned every day and the breakfast is also ok. We will definitely book the hotel again on our next stay in London.

Great location, right by Waterloo train station, good breakfast

Great stay. Staff were nice and welcoming, rooms were kept clean and no issues regarding anything that we used. Breakfast was delicious and overall the location was great with it being just south of Waterloo station with easy Tube access.

Very expensive, view limited to the room opposite, 3 meters away, dark, musty, breakfast too expensive, positive: central location

You can't open a window :( over all very nice

Highly recommended for location, price, friendliness of the staff, etc.

I love the location. It's in the heart of Central London. The staff are exceptional professionals the rooms are phenomenal. One of the best by Hilton.

We had a great stay here. Location is great for walking to the train station, The Eye, war museum. Food and bar were great. Breakfast top notch. Rooms clean and comfortable. Front desk not overly helpful of cheery.

My first time eating there and was very impressed with the service and quality of the food. I didn't appreciate the service charge though.

Can't fault the location and view from our family room. Breakfast was great and staff very attentive. Room was a good size, although the beds are probably at the end of their life, mattress very springy.

Excellent hotels, always offering high level of service! Waterloo location was perfect!

Great location. Very comfortable

Ubicación en waterloo A pocos minutos del metro. Autobuses en la.misma calle que llevan al centro. En recepción sólo hablan en inglés, o por lo menos a nosotros, dijeron que español no. Desayuno bien, tipo inglés, sólo había pavo y jork, muy inglés.

Net hotel en goed verzorgd ontbijt. Op loopafstand van het centrum en dicht bij Waterloo station (trein en metro). De bushalte is nagenoeg voor de deur.

Room wasn't large but comfortable enough for a couple of nights, everything you need is there and, most important, it was well insulated from outside noise. Nothing to complain about the breakfast buffet.

Absolutely acceptable rooms. Great location

Gutes Hotel das sehr verkehrsgünstig an der Waterloo Station liegt. Zimmer sind sauber und das Frühstücksbuffet gut und mit großer Auswahl.

Très bon hôtel bien situé. Je suis allée a Londres en décembre, l'emplacement de l'hôtel est central : 15 minutes à pieds du London Eye et 2 minutes à pieds de la station de train/métro ce qui fait qu'on peut aisément visiter le centre de Londres. Hôtel très propre et bon service. Le buffet du petit-déjeuner est vraiment super : il y en a pour tous les goûts. Excellents points pour l'appareil à gaufres.