Carluccios - Waterloo in Ealing

A Very convenient location with great breakfast. The service at check-in was very disappointing.

The hotel is in a great location in the heart of London and close to all the tourist areas and various public transportation means. At first I found a warm welcome from the receptionist Mohamed. The room overlooking the street is considered very reasonable and the room services are excellent. Breakfast is OK. If I get the opportunity to visit London again, I will book in the same hotel

My colleague Yana and I were very happy about this hotel. The room was decently priced for what you got, and I great quiet room. The staff was very friendly, Teşekkürler Candler, and overall just good experience! I loved the 5Pound credit for not having your room cleaned, very smart!!!

The hotel is sweet and beautiful Close to the train station The tourist bus and the regular bus are in front of the hotel The room's area of ​​21 square meters is considered a little narrow, and there is a safety box in the drawer by the bed and an ironing board They take a deposit of 30 pounds. They do not have cash. They require an ATM card and say it will be returned in 5 to 7 days after leaving. There is a small supermarket inside the hotel, but the prices are high. Breakfast is from 6:30 am to 12 pm Pros: 1- The hotel’s location is close to the London Eye. 2- Train and bus station. 3- Breakfast is free with every reservation. 4-The Internet is free. Cons: 1- There is no refrigerator in the room, no drinking water, no shoes for the bathroom, and no bidet. This is known in all London hotels. 2- Breakfast is the same and not varied. 3-There is no free parking. 4- Check-out time is 11:00.

Great place close to train station in middle of the city

Am staying at hotel now Thursday requested chair for our room only one desk chair for two adults.none came,Friday asked again with staff who clean rooms, none arrived.Saturdsy asked at reception again, it was ordered so ordered again, none came.Room being cleaned asked cleaner and her supervisor for extra chair two people require two chairs.None came and still waiting. .

Very good location. Excessively expensive hotel for what it is. Upon arrival they made me pay 30 pounds as a deposit, which to this day, almost a month later, I am still waiting to receive.

Poor customer service already. Just checked in, the front desk clerk did not greet my family and I, didn't even let us know where the elevators where, and tried to just skip over my status with the hotel. Don't book here if you not a certain demographic. Never again.

Nice hotel, the bus stop is in front of the hotel. Nice bar and restaurant. Room is nice. Friendly service.

We were a couple that stayed in the Queen Room. It was large, cozy, and very clean, providing plenty of space to relax. The service and breakfast were both excellent, and the hotel's quiet and cozy atmosphere made for a relaxing stay. The location is great, very close to tubes and other transportations and a short walk to everything you need. However, the bed was a little uncomfortable, the sink design was odd with a deep basin and short tap, and the toilet door wouldn’t close properly, plus the air conditioning was a bit noisy. Overall, it’s a great value for the price, but the hotel could use some renovations to address these minor issues.

Good location. Quick walk to Waterloo Underground station. Good breakfast. There were both hot and cold offerings. The pastry table had fantastic choices. Overall, the staff was terrible. The front desk never greeted guests or offered help. I saw other guests having to flag down staff because they were busy talking to one-another or on their phones. I had to find a person from housekeeping on the third day to get towels because our room had not been made up and we had been sharing a single towel. Calling the front desk didn't help. Rooms are very small with little storage space. Due to a mechanical issue, we had to switch rooms. The first room had exposed screws, missing fixtures, and mold in the bathroom. The second room had broken fixtures, water pressure problems, and stains on the walls.

Good welcome. Fast repair service. Very generous breakfast. Attentive and really friendly staff.

The location is far from the center. The hotel is cozy and has a good breakfast.

Hampton by Hilton is an average hotel, where the rooms are small and the service is reasonable. The breakfast is also okay. The hotel is fairly centrally located, close to the metro station.

15 min walk to BigBen.. 5min walk to Waterloo Station.. Room perfect, Bathroom PERFECT, Breakfast just AWESOME, People there sooo nice, anything U need 24h/7..We had excellent stay.

Stayed for one night whilst attending a business function. The hotel is a convenient and short walk from Waterloo station. Check in was quick and painless, although the person on reception spelled the WiFi code I correctly which was frustrating until I worked out what he had done. The rooms are reasonably basic. Tea/coffee facilities are there but no extras like water or biscuits. The room was very hot when I got three as the Aircon was set to 30deg! The windows don't open either. To add to this, there was a strong smell in the room, a bit like dry cleaning chemicals. That didn't go and I could still smell it the next day. There isn't much floor space in the room either There was a wardrobe (not immediately obvious as it hides behind the bathroom door) and a small safe for any valuables. Breakfast was ok. A buffet selection of continental food or cooked breakfast, although no bacon which was disappointing. Overall a good location in London, but not a hotel that stands out for any reason

I stayed here for the last 2 days of my trip to London. I was in a really bad mood from the first time I checked in. The staff member wearing the name tag “Shantel” gave me a bad first impression of this hotel. It was so unfriendly that I wondered why such a rude person would make the first hotel check-in. After saying hello, is it because we are Asian? He was responding to us by speaking very bluntly and coldly, but when another white person asked him something, he responded to that person, but his attitude was quite different from how he treated us, which made me feel even worse. This hotel gave us the absolute worst first impression because of their extremely annoying tone and behavior until our check-in process was completed!! Even though I was seeing good things that day, I was reminded of the time I was checking in and was in a bad mood. A place I never want to go again!!! In addition, the hotel condition is not good (the windows do not open, so there is no ventilation, the mattress is uncomfortable).

I really don’t know how to drag attention on this. But I stayed at the hotel in June 26-28 and I requested a delivery through Royal Mail. Unfortunately the company didn’t manage to send the package on time and I had to leave. I requested the staff to make sure the package is sent back as I am due to a refund. Before I left I checked with another member of staff if they are able to send the package back but they said there was no notes left from previous shift. I thought to myself it won’t cause any problem if the receptionist will write another note…. Weeks has passed and I still haven’t received my refund so I thought maybe the receptionist didn’t refuse the package after all. I called up the hotel and the receptionist said they can’t accept packages at all from postman and if they would have had to refuse it he is sure there would have been a note left on the counter …. Now my question is, how many notes your staff needs for such a small enquiry? Beside the £20 note and a £10 note I have given to two members of your staffs, I clearly can’t make it anymore clearer that I couldn’t accept that package and I am still due to a refund.

Didn’t get to check in even at the check in time. Check in starts at 3p. Receptionist was stating “wait whole rooms is being clean and come back at 4:30p”

The best thing about the hotel is the breakfast, which is super complete. The location is also very good. Station, bus stop, restaurants and supermarkets, there is everything around. The double room for those who already know the chain was a little disappointing. There was no minibar and the cleanliness was not very good. When I arrived, the towel they left for use was dirty or stained. The cafe girls, Sheraboni and Inna are very helpful, friendly and work seriously. There was a girl with long hair and a dreadlock who was terrible, she pretended all the time that she was working. I even witnessed a discussion within the team. At the reception, the attendant Anissa could be working elsewhere because when you ask her she doesn't even look at your face. Unfriendly and rude. That's not how you serve the public. The guy at the bar, a dark-skinned guy, I don't remember his name, was very nice, friendly and very polite.

The hotel was close to the Waterloo station so easy connections to the underground and the National Rail. Front Desk and restaurant staff were all very good. We ate the complimentary breakfast and also had dinner there a couple of times. Breakfast was free so can't complain too much about the cold eggs (even when just brought out to the buffet), but our dinners were tasty. The room was dated in that there were no USBs connections for our multiple phones and the ceiling looked like it was about to fall in. Shower pressure was good; the pullout bed for the third person was awful, but our stay was short so it was tolerated.

Ideal for a visit to London. Room small but clean. Staff friendly and accommodating. Breakfast good - sufficient. Excellent location. Bus stop right next to the hotel. Waterloo subway can be reached in 3-5 minutes on foot. Many pubs, restaurants and shopping opportunities in the immediate vicinity. London Eye, Tate Modern, Novello Theater and others are easily accessible on foot.

Great location, only a 5 min walk from Waterloo Station which has many train lines. Staff were all very friendly. Breakfast each morning was great! The room is a decent size for being in a city, but the bed is extremely hard (hence a star off). Overall it’s a good value for the price, in a great location.

The only positive thing is the location. The price is very excessive in proportion to the poor quality and service they offer. Very simple and quite old rooms, fair cleaning, in my case with constant noise from the machines in the courtyard / indoor garage and from the elevator that goes up and down the vehicles,.. Despite paying more than €300 per night, they refused to lend me an adapter, they only said that if I needed one (which it was eviden), I could buy it in the shop in the lobby hotel The same goes for bathroom accessories, if you need something, you have to buy it. Of course, when you register they block you €40 as insurance for possible extras. The breakfast buffet is one of the worst I have tried in a long time. There is only one type of cheese that looks rather like plastic, there is not a loaf of bread (only bag mold bread), coffee and juice (to say something) impossible to drink, sweets that taste like everything but freshly made and without preservatives, ... Very disappointed with the hotel, they do not offer a service up to the price they charge you.

I stayed here for a week in fall 2022. Nice, short walk to a tube station with access to multiple lines. Great breakfast buffet. Front desk staff was also very helpful. The neighborhood is not quite in the heart of London, but that's not necessarily a bad thing as it doesn't have the congestion of Soho/Covent Garden area and you're only a short tube ride from the main attractions.

Absolutely disgusting experience. The worst stay at a Hilton property I’ve ever had. First room - Walked into an atrocious odor. It was quite warm in the room, so I turned on the air conditioning, hoping it would air the room out. The room temperature was actually warmer than it was when I first walked in and the smell was even worse. Requested a room change and was given a new one. Second room - It’s now 2 o’clock in the morning, no way am I ever going to get any sleep with fresh paint smell so obnoxiously strong. Carpet in the hallway coming loose, stains on the walls. The kicker? They say they “upgraded” my room. What a joke of a hotel.

The hotel is in a great location not far from Waterloo station so couldn't be any better for that hotel was nice and clean rooms pretty big and had decent SC so was nice and cool

A Great location near the Waterloo underground station with a fantastic breakfast which is included.

Clean hotel with smallish rooms. Decent restaurant for dinner and complimentary buffet hot breakfast . Located in a safe neighborhood approximately a 20 minute walk to Westminster Abbey. There are many restaurants nearby. My only issue is that they didn’t have wash clothes and no one in housekeeping spoke English.

Stop over trip while visiting Westminster - convenient location with plenty of shops and restaurants nearby.

Very busy Hotel and very unprofessional morning receptionists. Not worth a Money

Beautiful and above all very clean rooms, a really extremely helpful and friendly staff!!! Centrally located, just 5 minutes to Waterloo Station.

Wonderful service. Lovely staff that clearly care about their customers. Fully recommend.

Nice room, but a) shower seat for disabled person stuck, b) unable to reduce air conditioning blasting straight onto the bed so woke up with a bad throat and c) body lotion dispensers empty

Good location as only 2-3 minutes walk to Waterloo station, about 10 minutes walk to Westminster Bridge and 20 minutes to Trafalgar Square!

Great location close to Waterloo station and many city buses. Top of the line customer service. Good for famililes and serves great breakfast. Very close walking distance to Big Ben , parliament and 30 min walk to SOHO. Would stay again.

Quality, cleanliness, good food and good location, the main thing to be comfortable on your vacation, I will repeat!

hotel ok. room ok. clean. noise in room from corridor and other rooms. breakfast is mayhem.

Don't believe the app. It said we had a fridge but only the premium rooms have them. I showed a screenshot to them. They were willing to move us to another room the next but we were already settled and had plans so we declined. Beds are so so. Staff was friendly. Great central location.

The hotel is centrally located about 300m from Waterloo train station. You can walk to Big Ben or the London Eye in 10-15 minutes. A bus stop is right in front of the hotel. The rooms are cleaned every day and the breakfast is also ok. We will definitely book the hotel again on our next stay in London.

Great location, right by Waterloo train station, good breakfast

Great stay. Staff were nice and welcoming, rooms were kept clean and no issues regarding anything that we used. Breakfast was delicious and overall the location was great with it being just south of Waterloo station with easy Tube access.

Very expensive, view limited to the room opposite, 3 meters away, dark, musty, breakfast too expensive, positive: central location

You can't open a window :( over all very nice

Highly recommended for location, price, friendliness of the staff, etc.

I love the location. It's in the heart of Central London. The staff are exceptional professionals the rooms are phenomenal. One of the best by Hilton.

We had a great stay here. Location is great for walking to the train station, The Eye, war museum. Food and bar were great. Breakfast top notch. Rooms clean and comfortable. Front desk not overly helpful of cheery.

My first time eating there and was very impressed with the service and quality of the food. I didn't appreciate the service charge though.

Excellent hotels, always offering high level of service! Waterloo location was perfect!

Can't fault the location and view from our family room. Breakfast was great and staff very attentive. Room was a good size, although the beds are probably at the end of their life, mattress very springy.

Ubicación en waterloo A pocos minutos del metro. Autobuses en la.misma calle que llevan al centro. En recepción sólo hablan en inglés, o por lo menos a nosotros, dijeron que español no. Desayuno bien, tipo inglés, sólo había pavo y jork, muy inglés.

Great location. Very comfortable

Net hotel en goed verzorgd ontbijt. Op loopafstand van het centrum en dicht bij Waterloo station (trein en metro). De bushalte is nagenoeg voor de deur.

Room wasn't large but comfortable enough for a couple of nights, everything you need is there and, most important, it was well insulated from outside noise. Nothing to complain about the breakfast buffet.

Absolutely acceptable rooms. Great location

Gutes Hotel das sehr verkehrsgünstig an der Waterloo Station liegt. Zimmer sind sauber und das Frühstücksbuffet gut und mit großer Auswahl.

Très bon hôtel bien situé. Je suis allée a Londres en décembre, l'emplacement de l'hôtel est central : 15 minutes à pieds du London Eye et 2 minutes à pieds de la station de train/métro ce qui fait qu'on peut aisément visiter le centre de Londres. Hôtel très propre et bon service. Le buffet du petit-déjeuner est vraiment super : il y en a pour tous les goûts. Excellents points pour l'appareil à gaufres.

Excelente Hotel in London - Waitress Viktoria very kind and Chef Emilia the best......Paulina waitress did great at dinner time.....Fish and Chips awesome.

Hotel ótimo! Café da manhã completo e delicioso com muitas opções, quarto bem equipado com tv, frigobar, chuveiro top, cama grande e confortável. A localização do hotel é ótima também. Próximo a estação Waterloo e ponto de ônibus na frente do hotel. Apenas a vista do meu quarto que deixou a desejar pois estava frente ao outro prédio, mas isso foi irrelevante para a minha estadia.

Tutto perfetto, pulizia delle camere e dell hotel, il cibo buono e lo staff gentile e disponibile

Super Hotel. Waren dort 3 Nächte untergebracht für einen kleinen London Trip. Die nähe zur Haltestelle Waterloo machte es super einfach, mit der U-Bahn überall hin zu fahren. Unser Zimmer war super sauber. Frühstück war lecker und der Service der Mitarbeiter war sehr zuvorkommend. Würde beim nächsten mal wieder kommen.

Aufgrund einer Fehlbuchung unsererseits waren wir früher da als gebucht. Wir wurden allerdings nicht auf die Straße gesetzt, sondern bekamen eine Alternative angeboten und durften somit im Hotel bleiben. Von Zimmer 821 hatten wir einen wunderbaren Blick, auch auf das London Eye. Die Silvesternacht und das Feuerwerk ließen sich daher warm und trocken vom Zimmer aus genießen. Wir haben für einen UK-EU Adapter 5£ bezahlt, was günstiger war, als die Alternativen am Flughafen oder in den Markets. Das Hotel verfügt über einen Fitnessraum, welcher zwar klein aber dafür modern und mit allem Nötigen ausgestattet ist, was man braucht (keine Langhanteln).

Great stay, got a really good view of the London eye from the 8th floor.

If we didn’t come across the not so friendly staff when we tried to checked in at 1pm. I will give it 5 stars.

Great rooms, kind staff. No laundry, internet very poor with downloads (only 1.5MB) but decent with uploads (20MB).

A quite shocking experience. My husband ordered a special lobster pasta with samphire. When he enquired why it was missing, neither the waitress or manager knew what Samphire was. The manager even tried to suggest it was a powder that was used to flavour the pasta !! And after checking said that the operational procedure for this dish did not include anything about samphire being part of the dish. I ordered a caprese salad which was frankly tasteless with tomatoes with no flavour and a dish which was under seasoned. This is cooking by numbers with no care given whatsoever. We will not be returning.

Went into Carluccio’s for a quick bite. I asked for the Panettone which is on the breakfast menu which is delicious. I asked if it could be straight and not toasted as it is on the menu) toasted kills the flavour). . I got presented with this mini Panettone complete in its plastic wrapping. I go to various Carluccio’s regularly and when I ask for the Panettone I have NEVER been given it in its plastic wrapping before. 

Comida, servicio todo lo que espera de esta marca, sin embargo, Waterloo's Carluccios agregará el cargo por servicio en su factura sin su consentimiento y se lo presentará como un hecho consumado. . . . El aguijón en la cola.Carluccios ha reestructurado su sistema de propinas para su personal (lamentablemente, en detrimento de su personal), así que tenga cuidado con esta práctica insípida. Mucho mejor darle a su servidor efectivo en efectivo, entonces SABE quién recibe qué.

After over 2 hours on a train a very welcome team greeted us for a birthday breakfast. Excellent food, well cooked and hot....together with two surprise glasses of Prosecco at 9.30 am....a super start to a great day.

Nos encantó la pasta, la encontramos deliciosa. Nosotros sólo pedimos plato principal sin entrantes, ya que todos los platos se pagan por separado sin menú.Pero no nos quedamos con hambre. No fuimos capaces ni de tomar postre. El servicio muy amable y amigable. Los precios de los platos no llegan a 20€, están bastante bien, lo único que nos pareció caro fueron las bebidas. Pero en general muy contentos.

Necesitábamos encontrar un lugar para comer antes de tomar un tren. Carluccio apareció en los mapas de Google y decidimos probarlo.El menú vegano, incluido el budín, fue inesperado y realmente bueno. El queso azul vegano era bueno y la pasta excelente.El servicio fue muy bueno desde que nos encontraron una mesa hasta recibir nuestra factura con tiempo suficiente. Gracias a Pierpaolo por ser un excelente camarero.Definitivamente iré allí de nuevo.

Tenía dudas acerca de Carluccio después de una mala experiencia, pero les agradezco en Waterloo que sirvan un desayuno durante todo el día (en lugar de lo que piensas).Fue fantástico, realmente fresco y sabroso. Tuve verduras y mi amigo tenía regular y fue muy agradable. ¡Definitivamente recomiendo este lugar si vas a tomar un tren!

Myself and a couple of friends had a starter each and had a drink last night and two of us have come down with a stomach bug today. I only had some focaccia and my friend had mushrooms on bruschetta, not really the type of thing to expect could make you unwell but questions what the hygiene standards are like.

I was v diappointed to see how badly trained and careless the staff were at the branch at St Christopher’s Place. It took us 20 minutes from the order to get our drinks, and the staff, including the floor manager, gave every impression of not caring for the client. The food was all right. Dissapointing, as my local branch is a completely diffrent story,

Brother and I with Aunty, my daughter and boyfriend for Sunday lunch. Strangely not very busy for a 1pm booking. Service was prompt and staff were friendly. We all shared mixed olives and garlic focaccia for starters. We all had different mains - I had the Pollo Ai Funghi which was excellent. Everyone else enjoyed their dishes. Prices were reasonable although we didn't order any wine so I can't comment on that. Overall a very pleasant lunch.

Easy and simple entry with plenty of tables with power sockets, lots of light, and the ability to have a quiet conversation without everyone sat on your knees.

My expectations of food outlets at London termini are extremely low. But this week I found myself at Waterloo with 40 minutes to spare before a 14.20 departure for a 2 hour journey and I had not eaten since a light breakfast. So I explored the relatively new balcony above the platforms, and happened across a branch of Carluccios there.

Geschmackvoll eingerichtetes, gemütliches Lokal, das man so nicht direkt in einem Bahnhof erwarten würde. Das Carluccios hat mit der klassischen Bahnhofsgaststätte zum Glück wirklich nichts gemeinsam, man merkt drinnen gar nicht, dass man sich direkt oberhalb der Gleise befindet. Sehr freundliche und authentische Bedienung, auch das ansprechende Speisen Angebot konnte überzeugen. Leider war an diesem späten Sonntag Abend bereits recht viel ausverkauft, wofür wir natürlich Verständnis hatten. Schade hingegen, dass bei einem der verbliebenen Gericht dann noch Bestandteile fehlten, worauf wir vorher nicht hingewiesen wurden. Geschmacklich, optisch und qualitativ richtig gut. Preise für Londoner Verhältnisse vergleichsweise günstig. Alles in allem absolut empfehlenswert.

Went to Carluccios with friends for dinner. I ordered the Focaccia starter, chicken milanese for main, with a side of garlic potatoes, followed by coffee affogato. The food was cooked to perfection & the service impeccable. A super restaurant location, which bodes well when you need to get your train home as well :)

I ordered crab&langoustine; fettucce. I didn't find any sign of crabs. They put some crackers instead. But it was delicious anyway

Service was absolutely terrible.. In the end, we didn't order food, because 2 coffees took an hour. Yes it was busy, but the staff just had their heads down, and it was almost impossible to flag them down

I tend to meet up with old school friends here for a reunion lunch a couple of times a year. The service and atmosphere are always great. The food is generally good, but the value for money is only so-so. I appreciate that the rates for a station restaurant must be high, but the Carluccio's voucher 'deals' and set menus generally do not apply to Waterloo, which is a bit of a downer.

Twelve baby salad leaves,1 sliced baked peach, 1 torn slice of mozzarella, half a dozen hazelnuts, half a slice of prosciutto torn in two. This was a main course & I did not taste any balsamic dressing so.....??? I guess the special was it was spread across the plate to look like you wouldn’t be hungry!!!!!

We were on our way across London from north to south to catch a train to the south coast and I earmarked Carluccios in Waterloo Station as the place for lunch. It is a modern bright and airy restaurant with outside seating on the mezzanine of the station. The seating staff were very welcoming and helpful, but then we had to wait ages to give our order which came alarmingly quickly! The 'free' children's starter didn't materialise and when we asked for some bread and oil it took so long to come that the spaghetti for my granddaughter was cold by the time it came. My meal was ok - nothing spectacular and when it says hazelnuts on the menu I do expect more than four! My partner's lasagne wasn't very hot and had clearly been pre-cooked and reheated. Most staff were very nice and friendly, but some chatted by the service station rather than checked on the diners. The loos were ok and everywhere was very clean. I wished I gone to the kitchen next door though, so I don't think I'll be going back.

Mirando estas críticas, estoy sorprendido.

We dropped by for coffee. When it arrived it was the smallest cappuccino I have ever seen, and not cheap. I asked the waiter about wifi and he said it didn't work well on the balcony, so I went inside. Still no internet. When I asked again they just shrugged their shoulders and said it wasn't working. Slap-dash don't-care management.

Aim of our day in London was to hit a few Exhibitions at both Tates Britain and Modern. Unfortunately chaotic travel with delays on both journeys put us in a poor frame of mind.

My partner and I had a simple lunch of chicken Milanese and spinach and ricotta ravioli accompanied by a fresh orange juice and a beer respectively, followed by espressos. The food was excellent, the service impeccable and the ambience and décor pleasant and relaxing. The bill with tip came to £40. We could have eaten more cheaply elsewhere before going on to an exhibition at the Royal Academy, but it turned the day into a real treat.

On a warm evening, this place was convenient for a light meal before heading home. Service was nicely paced, and the antipasto starter was really good, as well as attractive to look at. The tonno e fagioli was fine, but less attractive. Cider was Italian, a rather bland offering.

Nunca había estado en Carluccio's y luego fui a la de la estación de Waterloo dos veces en el espacio de 2 días. Me sorprendió lo grande que era el restaurante y la decoración es moderna. Hubo un verdadero zumbido cuando fui a la hora del almuerzo y cuando fui a cenar, la iluminación era tenue y tenía un ambiente agradable y relajado.

Really good veggie breakfast and very friendly service. Quick service and really great food. The best restaurant in the station by far!

Siempre hemos encontrado que Carluccios no es más que lo mejor, desde una deliciosa comida con sus increíbles sabores italianos y una cuidadosa reflexión hasta una amplia selección de bebidas. Sin embargo, principalmente, la habilidad del personal para hacerte sentir bienvenido y en casa, ¡incluso cuando están ocupados! Nada es demasiado problema - niente di niente! ¡Qué lugar perfecto para terminar nuestro viaje italiano! ¡Una mención especial para Angela por su increíble hospitalidad que viene directamente del corazón! ¡Es un crédito para tu empresa! Sin olvidar a Mayra, cuya cortesía y servicio atento hicieron que nuestro viaje previo al teatro fuera lo más agradable.

Had a wonderful evening on the terrace on Friday night looked after by I Angela who not only served us well was attentive polite and friendly ! Thanks 🙏

My family of six wanted a drink and snack before we caught a train. The service was slow and some of our party had to chase up our order. Certain items on the menu were unavailable. When the order came, it was fine but people with a train to catch get concerned if the time between placing a basic order and it arriving at the table exceeds fifteen minutes.

We visited carluccios this evening & were served by Angela. She was an amazing waitress- attentive, knowledgeable, fun & able to give us a fun experience at this very tasty restaurant.

Stopped by to celebrate with colleagues after a great day at work. Right from the start we were made welcome and felt at home. We were served by the amazing Angela who was witty, knowledgeable, warm and friendly - she gives the restaurant such a warm and authentic feel. The food was lovely and the wine good.

Had a lovely business lunch at this Carluccio's. Angela was a great server and gave us excellent recommendtions for what to order.

Stopped here on the way through Waterloo, for a quick meal. We were served quickly and efficiently, even though it was a busy early Saturday evening. Food was good value and the service by Angela was excellent.

Despite the hustle and bustle of a busy station inside Carluccio's at Waterloo station is an oasis of calm while travelling. I was seated promptly & Angela's service was friendly, very efficient & made me feel well looked after, even when I had a complain about my dessert she dealt with it smoothly & resolved the problem. Food was good but service exemplary!

What a lovely place to have a meal while in transit. Coffee is amazing and the pasta cooked to perfection. Loved the atmosphere and staff. A warm welcome and a great and friendly service. It was my first time here but I will deffinitely visit as often as possible. The orechetti verdi were so tasty and the portion incredibly big. Great value for the money..if ever in Waterloo station stop by even if only for a coffee and a nutella croissant!