Pizza Express in Wandsworth

Went today 21.10.24 with my family. Food was excellent waitress very polite and helpful. Heads up to all the staff . Will def go again

Una experiencia horrible. Pedí un Deliveroo y la comida apareció apenas cocida y obviamente recién salida del congelador. Sobreprecio y la peor experiencia. Aléjate.

My experience at this pizzeria was okay. I liked the dough balls. While the ingredients were fresh and the food was decent, it didn’t quite stand out. An alright spot if you're in the area, but nothing extraordinary.

Best food. Amazing dessert and lovely staff. Highly recommended

Shocked that the baby changing table is located in the ladies toilet. Staff were helpful in blocking the toilet for my husband to change the baby, but it meant there was a queue for women to use the disabled toilet and it was a waste of time for the staff member. What about families who aren’t able to use the ladies toilet? Are women the only ones who change nappies?

Awful experience at this restaurant. Didn’t get the food we ordered, massive mix up with the bill that they originally tried to blame on us then took ages to sort so the whole meal became a chore. However the worst was mixing up the vegan and gluten free food which resulted in one of our party being seriously ill. Seriously need to do better.

I regularly go to my local pizza express as I’ve recently been diagnosed as unable to have gluten. Sadly this pizza express is carnage. They confused gluten free with vegan. This resulted in me spending the night horrifically sick. As if this wasn’t bad enough they completely messed up the bill and had the audacity to say it was our fault that we had checked into the wrong table on the app. Given they stood by us and talked us through doing it at the start of the meal they knew fine well it wasn’t! I really think their staff need training on the importance of understanding allergies as it’s bad enough I’ve been passing blood all night, but other peoples allergies are even more severe!!!

I have been going to this Pizza Express for nearly 30 years, since I was a baby, in fact. I've been to many locations all over the country with all sorts of people, but frequent this one the most as it is close to my dad's family. This is fortunate, as it is the best of the best! I've never been disappointed with anything when we visit - top-notch food quality, lovely staff, beautiful aesthetic. It is the ultimate dining out experience, and we always feel welcomed, well-fed and generally satisfied. Can't recommend enough. Additionally, I have a gluten intolerance, and Pizza Express caters to this with a diverse amount of menu options whilst still maintaining fantastic taste and quality. If you are GF, it's even more appealing. Truly can't recommend it enough. Here's to another 30 years!

best pizza i ever had in my life ....in The pizza express clapham junction lavenderhil..... very goood service .......

Not very good service. I recommend buying the pizza from the supermarket instead

Last minute booking of 20 people and Barbara went above and beyond to help. The staff were so friendly and it all went very smoothly despite being on a tight time schedule. Thank you!

terrible didn't arrive disgusting service

Nice restaurant but quality was less than used to at other pizza express locations, the american hot doughballs, chicken parmigiana pasta and crispy potatoes were all pretty flavourless. Chicken parmagiana was £16 and I probably could have made it at home for £5, with much more taste. Our waiter was lovely, and atmosphere very nice with pretty lighting and a little view of the road/other restaurants. Would not come back, purely based on that there are plenty of authentic italian restaurants in Clapham that are far better quality for the same money.

Staff occupied with the take aways rather than the people eating inside

Surprisingly good pizza if you eat in. Staff friendly. Primitivo delicious. But delivery not so good. Eat in is my advice.

Lovely food, staff very friendly.

Quite yummy, easy dinner meal. wholesome family vibes

As I was in the area I booked a table for my family. From the moment I walked through the door the unprofessional service started. Slow unprofessional service I gad to ask 6 times to get my table cleaned when the restaurant was not busy and staff to busy talking. There they would not give me military or blue light discount. What has happened to the uk poor service.

A lovely evening meal with my daughter enhanced by very attentive service from Camila. Muchísimas gracias a tí!

I had a pizza for dinner and it was very good, the service has been excellent at all time. the staff has been taking care of me at all times, especially Camila, A worker of 10 at all time. I will go to this restaurant again. Thanks for this service

Enjoyed the whole meal well done

I visited the Clapham Junction branch worse possible service. I had a voucher and was then told they had problems with uploading the voucher on to the system. The manager tried to shift the blame on to me as I should told them from the beginning. The manager refused to give me his name as I was going to register a complaint, this is the worse case scenero of bad customer service on all levells, he was clearly in the red and refused to deal with the issue. I was then left waiting around for my bill. It's the managers attitude and he would not come up with no resolution what so ever.

Absolutely terrible. Waited an hour and twenty minutes to be told they had messed up the order.

Brilliant food lovely food and service

Chicken tender starters were over cooked. Potato salad was revolting. Potatoes barely cooked. Pizza was better but could have done with being cooked a little longer. How can you get such basic dishes so wrong?

First time visiting the branch. The staff and manager did amazing catering for us. They did a fantastic job and were so friendly. Food was spot on. Chefs did an amazing job. Made our dining experience ever so pleasent. They did so well with the kids. Highly recommend visiting the branch.

Was not happy with the last meal we had at this branch. One of our starters never arrived, but it still showed on the bill. The rest of our starters arrived at the same time as our mains. It took 20 minutes to bring water to the table although we requested it twice. My main topping wasn't on my pizza but the waitress lied and told me I'd ordered the wrong pizza. All the other toppings were there. All in all horrible customer service from our server.

Had the Grand Pollo Milanese to avoid carbs, and it's a very good Keto option considering.

Always been a lovely branch here whenever we’ve come. The waiters - a sweet blonde lady and a muscle built man - are lovely. There’s also a lovely welcome by the lady at the till/entrance. My pizza was drier than normal and the base was too thin to pick up with my hands. Will keep returning.

Loved it. Service was a little slow but it's understandable as the place was very busy.

Hardly any cheese on , just bloches here and there , very stingy with ingredients

Great food. Amazing staff. Will be back soon

Arranged to meet family in London and this was a central venue (used here before) Although the place was quiet the service was not so good. Taste of food was okay but wrong orders arrived which spoils things if you are in a large group, we also spent a tidy sum but I didn't think overall it was VFM. Will look foremother venue next time.

Really disappointed as I like pizza express, I ordered an American hottest, the flavours were nice but I was sat 12 feet from an open kitchen & my food arrived like warm, the middle of the pizza base was soft & chewy, really not good, the pepperoni was was strangely hard, the top of the pizza looked dry and very Matt, there pizza used to look glossy & appetising. I was half way through my pizza when the waitress arrived and asked if I would like chilli oil or black pepper, there were 15 people in the restaurant so it was not like they were under pressure, really poor service. To put things in perspective my pizza was £18.45 & with a couple of beers & a side the bill was over £40 for one person, really not good value for money. Really sad to see how far pizza express have fallen, they used to be one of my favourite chains but I don’t think I will be going back.

We had a large 30+ people birthday lunch and the staff couldn’t be more helpful. Food came quickly and was very good. Staff great and friendly. Barbara (Manager) and her team were amazing.

We were attended to straight away with no wait. Our waitress was very polite, friendly and efficient.

Good pizza and helpful service.

Bad experience, bad quality food, bad service.

Very bad service, bad quality food. No going to any pizza express never again. They are not professional at all, we spent more that 30 minutes to order, no one were coming even though the restaurant wasn’t busy. Then we spent almost 50 minutes to get served and food quality was horrible.

Disappointed on this visit, although the manager did try to rectify but a little too late. Waited over an hour for food in a restaurant with at least 5 members of staff and only 4 tables in the whole restaurant. Two members of staff at entrance having their own conversations while one whi served us seemed to be doing all the work! Not the Pizza Express we know and love.

We came here for my boyfriend's birthday. The service was great and the food was delicious. The waitress was very efficient and customer-friendly. I had the vegan padana pizza on a classic base and I loved it. My boyfriend also loved his vegan giardiniera. As a vegan, I love that this place has a separate vegan menu. It makes choosing so much easier. We'll definitely be back here.

Went this afternoon on my own, was welcomed instantly with a smile at the door. The service was fast and friendly. Will recommend this branch to anyone. I would visit again. The standard and cleanliness of the restaurant was very good. I even used the app to pay. Very good. Pizza was delicious!

Friendly, very attentive service! Good food, good selection, but unfortunately very expensive...

Firstly, I love Pizza Express, so will have no issues going to eat out in my local. However, it did not work with the JE home delivery - food was just under 30 mins late for a pre-ordered delivery (left PE late), arrived cold and with a main pizza missing. The taste, once heated was okay (due to hungry children had to do via microwave rather than oven). Happy with serving portions and costs. It is hard to recommend home delivery based on my experience - delivery time, food temperature and missing item.

Absolute vile. Visited tonight with my two young kids and partner and they served us up a pizza cut in quarters on 2 plates. Both plates were inconsistent and one had pepper on it. We ordered a whole margarita and didn’t ask for it to be cut up. The staff kept looking over at us watching us eat it clearly giving us leftover pizza. I’ve complained but will never return here. Staff are always rude at this branch and always find my disabled child annoying because she has to be seated with her pram/wheelchair and they have to accommodate. Disgusting staff, no manners and health and safety issue to be feeding customers old food. Not kid friendly, not disabled friendly. Staff need training. Food is disgusting.

Don’t usually review but the staff were so great accommodating my toddler and his baby brother today. They all went above and beyond - especially the staff member who chased me down the street to return my son’s favourite book! Big thank you!

Kenya was very polite and friendly

The delivery wasn’t that late but the restaurant is next door and the food is very cold? We also have missing items which just adds to an overall poor delivery choice.

A lively and atmospheric pizzeria in Clapham, with good food and wine and terrific Service, prompt and courteous.

Having lived in Australia for 21 years I love coming back to London and going to pizza express. It never disappoints.

The best of them all. Gluten free options are v good!

Why O Why can't you order extra Garlic on your Pizza. Come on Pizza Express I've been eating at your restaurants for over 40years and I'm now forced to bring in my own chopped garlic. What's this world coming too? Tonight I'm disappointed because at the last minute we decided on pizza but sadly haven't been home to prep my garlic. What options are available? Garlic butter and Garlic Oil. Not the same, Not the same.....

Had dinner there last night. Service was good but the pizza’s were awful. So thin they were basically see through and completely tasteless.

You can't go wrong with Pizza Express and the Clapham Junction restaurant is really great, food always delicious with fast and friendly service. The new App is certainly one of the best and the shift manager on duty on Sunday 12th November evening was brilliant, really helpful and took time to explain how to get the most benefit from the App.

Peter is a great manager at lavender hill!

We had a quick dinner here. The food was good but the service from Camila was outstanding from the moment we walked in. Terrific service.

Nice place, Nicely decorated, Service was ace, Food relatively quick! One of the better pizza express branches id say!! Oh and the calamari was ace!!!!!

Fantastic food. Delivered with care.Food was hot,big portions and delicious. Thanks

I went here with my family, 7 adults and 2 children, fantastic service, staff were very accommodating, patient and helpful with kids menus and taking our order. Food was lovely, very impressed with everything as was a busy time of day. Hope to visit here again next time we are in the area.

Pizza Express Clapham Junction is a very good option for a Italian meal. The food is good, the service is friendly, the staff are friendly and attentive, the atmosphere is relaxed. I would definitely recommend this restaurant to others.

Amazingly nice place. Highly recommended. The atmosphere is great and the place is so good..

Very nice place. Food it’s perfect like always Service can be better. 😌

Magdalena was my waitress and she was lovely. The food was wonderful as always!

Didn't think much of this pizza...hardly any topping or sauce on it, for £16.00 it was pretty small....not impressed.

Usually enjoy the food, been to the one near Edgware Road loads. This one, Not much of a welcome feeling and was put off by the manager. Being new to the rewards system I asked a question and honestly not going back to that particular branch anytime soon. Having others complain aswell for similar problems was the nail in the coffin to be honest. Re training in customer experience from entry to exit. Some background music to break up the silence.

Walked in, got seated, waited over 30 mins to order even a drink, got no service so then left. Maybe the food is good, but I’ve not got the time to find out.

Do not order from them, I have been a repeat customer, and when there was an issue with my orders and i called, they literally put the phone down on me. Absolutely incredible, when the order was wrong and incomplete. stay away. not worth the over £20

I just finished one of the worst experience in hospitality. Me and 2 friends went to have dinner, everyone seemed polite and nice until when we received the wrong item and also we found a piece of plastic in our dish. After that we thought the bad experience was ended but apparently we were wrong. When we asked for the bill they charged us 30 pounds extra as they swapped bill with another table. Instead of giving a refund and charge us for the right amount the “manager” on shift didn’t do her job at all, she didn’t know how to do a refund and she had to call her superiors I guess.. anyway, she could not give us our money back and instead of trying to find a way to sort this out she run away hiding. We lost 2 trains as it took around forty minutes for them to find a solution. At one point this “manager” refused to give us the money back so the table who’s bill was given to us paid for our actual bill and gave us the difference in cash. Without those people we would have been scammed basically. And after all this awful situation this “manager” called me rude and said I was stressing her when I was simply trying to do her job and try to find a way to sort it out. People like this not only shouldn’t be in a management position, they shouldn’t work in hospitality in the first place. Thank you so much for the worst dinner of my life and thanks for ruining a nice evening. Honestly shocked by the way this lady talked to us, no respect and no manner.

Good pizza for a reasonable cost. Dough balls were an interesting twist on things, haven't had those before, they were good. Nothing extraordinary here, but good for a weekend dinner. :)

Pizzas were very nice but smaller than I expected... Good service though

Pizza Express, Lavender Hill - Classic pizza, calamari and chicken wings. Order was accurate, very hot and securely packed very well. Thanks v.much

Poor service,, waitress look so miserable .the food came in bits and pieces.

Had my daughter's pizza party here today and it was wonderful, staff fantastic and entertaining with the kids whilst demonstrating how to make the pizza. Waitress who dealt with us was great and very attentive, the service cannot be faulted. Kids loved it, very easy to book. Thank you to Barbara the manager.

Had a lovely experience! Magdalena was an amazing waitress. Very helpful and made us feel very welcome; such an asset to this restaurant.

Excellent food, delivered early

Arranged a table of 14 with friends prior to a nearby dance. I got in touch beforehand to book the table and confirm menu options. Barbara the manager was the definition of helpful throughout, facilitated changing booking numbers and menu choices. When we arrived she and her team were helpful and pro-active, accommodating delays in a couple of party. They looked after us brilliantly, especially given there were two other large parties sitting next to us who also made demands. Excellent service and will come again!

Good service, the servers are friendly! Good food! We enjoyed sitting at a table next to the large windows. So comfortable eating the pizza and drinking nice coffee!

VEGANS OR ANY OTHER DIETARY REQUIREMENTS AVOID I would recommend anyone avoid to be honest because this place is dangerous. I ordered food from the vegan menu and confirmed with the staff that it definitely was vegan as I have an extreme intolerance to dairy, plus it’d be a trigger for my ulcerative colitis. As I haven’t consumed dairy in years I wasn’t aware I was until my sister said she thought she could smell (dairy) cheese. We summoned the waitress who served us and asked, and she sniggered when informing us it was dairy cheese, even beckoning over the chef and saying to him “she ate the cheese” which caused them both to smirk and find amusing. This was a vile prank which in other circumstances could prove fatal. I immediately attempted to induce a vomit, without success, and then an ambulance was called when I collapsed. I was taken away because my observations were abnormal and had become very unwell. Because I refused to pay for an expert medical report Pizza Express refused to accept any liability. It’s worrisome that this venue isn’t uncommon for hosting children’s parties, and with so many intolerances and allergies around these days it’s only a matter of time before one of their in house pranks results in a more severe adverse event than that I experienced. I attempted to resolve this amicably with Pizza Express to no avail. If this were an isolated event which was dealt with appropriately then I wouldn’t be writing this review. My experience there was starkly different to a genuine error in a Zizzi restaurant a few months prior where they took accountability and apologised. The fact the Pizza Express incident was purposeful is outrageous. Edit to add: just perused their other reviews and saw that they served a gluten pizza to a coeliac who ended up in A&E! My incident happened before theirs, so this restaurant is clearly fundamentally dangerous and utterly unwilling to learn any lessons. Obviously a pernicious food safety issue in this branch - or dare I say throughout their restaurants as it appears their head office don’t take these safety concerns seriously. With a vast choice of other chains to choose from I hope Pizza Express are given the wide berth they deserve.

Excellent food - very tasty and well-cooked. However, the atmosphere was hot and stuffy, as though there was no air-conditioning, and my pizza was delayed at least 20 minutes while Uber Eat drivers were given preference, it seemed to us.

A huge thank you to Magdalena who looked after our table of 11 of which 5 were kids under 4. She engaged them and looked after everyone despite so many requests. A reason I would visit this branch again - we had a lovely meal. Thanks Magdalena

This is a nice place and I often have dinner here. Pizza is good and usually the service is too. However the last time I went there, our waiter was very slow and felt as if he was high.

This review is based on my takeaway experience — I have dined in here previously and it's a decent pizza express to eat at in person! For takeaway though, the food always arrives cold, and the most recent time I ordered, they missed an entire pizza from the order. (I complained and they delivered it about 35 minutes later, but didn't let us know they were going to, so my friend had already popped to a local pizza place to get a replacement). I know they're busy so dealing with takeaway orders must be tough, but they could do with improving their systems. I don't think I'll be ordering takeaway from here again.

Food was cold when it arrived . The service was very slow, although there were 4 staff serving. Also the staff were selective with who they chose to service , in hope to get a tio.

Friendly, fun atmosphere. Priscilla and Kenya were fantastic waiting staff. Thank you. We had a really lovely relaxed evening. Food great as usual.

Great place, lovely food and a warm and friendly atmosphere with very attentive staff.

nice food. great service. & also very cheap! they accept cash which is good for foreigners too. the only thing keeping me from giving 5 stars is the fact that the marguerita pizza does not have basil!! that was such a curveball. I was a tad disapointed.

The place is beautiful, food is tasty but knives and forks are so bad , I can't cut the soft pizza and I broke my nail when I tried to cut it and pushed on knife 😅👌

Really nice place. Nicer atmosphere that most Pizza Express restaurants. Very friendly and helpful staff. Gluten-free food options have grown.

Very nice place to visit.Amaizing food nice atmosfere. Good manager. Waitress Kenya was so nice.

Extremly slow. It took them more than 1 hour to serve us!!!

Staff is very attentive and very welcoming. Very lovely place to go with the children, family or friends.

Pizza was really nice and Jasmeet was very nice and polite.

Excellent telephone manner when ordering for collection and excellent customer service when I arrived to collect my pizza. Thank you Barbara. Food and service was perfect.

Pizza was missing the extra topping

Great pizza and server Kimarni.

Fantastic customer service from Barbara. She was outstanding and exudes hospitality. We had a large pick-up order for my son's 5th birthday for adults and children (36 pizzas). She got back to me promptly with costs and options and ensured that the pizzas were ready for pick up, hot, at the exact time. She prepared the order herself, while hosting guests and dealing with us during a busy weekend lunch. The children loved the pizza boxes (that have sections for salad, mini brownies, hummus and dough balls - excellent for children). The adult pizzas were delicious too. Barbara and the chefs there, a huge thank you x

The food was excellent. Service could have been a bit faster.

Thoroughly recommend this restaurant, we came with a large group of people at short notice after a previous booking at a different local restaurant fell through and they were extremely accomodating. Food tasted great and would definitely come back another time.

I placed an order on the phone and they didn’t deliver my food. They haven’t refunded my money back

Great place. Staff were very accomodating as we had a large group and came with very little notice after being let down by a local bar & grill. Food and drink were all excellent and our waitresses were very kind and patient. Would definitely visit again