Based on 3.912 opinions finded in 2 websites
Based on 3.912 opinions finded in 2 websites
Opinions
Visited hoping for dinner this evening at 8.20 pm. Was told by the person at the desk that it's by reservation only. No note to the effect on their website or on the window or at the desk. A prime example of disservice to customers. Would not recommend.
Avinandan Saha . 2024-04-21
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Rude staff ignorant could not get no food or refund they robbed me for 70£ on my birthday ill never go back there ever.
Omar Algaza . 2024-04-20
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Rude staff and unenjoyable experience in total. Never happening again.
Yashar Etri . 2024-04-19
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Great service, very quick and Xina was a great waiter and was very efficient + got charged for garlic butter??
alanna mazur . 2024-04-15
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We had Xina and he was a very good waiter! Recommend pizza express so much although the garlic butter is very expensive!
emily krohn . 2024-04-15
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Poor service today compared to what we usually get from pizza express. Food was of a good standard however didn’t appreciate the lack of service.
R H . 2024-04-14
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Great food and my waiter Xina was very kind and super helpful!
Rebii . 2024-04-13
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Unfortunately it's pancakes but not pizza We pay a lot but we eat poorly
Khaoula Farah . 2024-04-13
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Xina was very kind and attentive
Elyay Aydan . 2024-04-13
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We headed straight to pizza express in Euston after a long strain journey and got welcomed by a lovely lady named Tatiana! ☺, what a lovely atmosphere and what a beautiful soul Tati is! We had our boy who suffered from autism, she picked up on it straight away and recommended us to sat in a more quieter area/table (very sensibleof her indeed and I was super impressedby this like wow!). She was super understanding, full of smile, lovely personality, an absolutepeoplesperson, supernpassionatebabiut cleanliness and her job, works with pride I noticed ;).... we had a banter & a giggle!.....Tati then bought over some crayons/hat for my boy, took our order promptly and them we got served by a charming young man named Alessio Who looled after us and who we also had a nice banter with. Alessio made eye contact with my boy, very understanding & empathetic which makes a world of a difference as it put us at ease/comfortable. We thoroughly enjoyed our food! Had a pizza and catalonia drinks, attention to detail....he passed us straws with a tissue (that's a nice touch)... service recv'd with big smiles & made us feel like family :)....he convinced me to have the passion fruit drink which was nice!...Jeton and Vilson were also incredible and so pleseant to talk to! They all just had smiles all round nothing was too much trouble for any of them....Tati towards the end gave me a big hug and waved at my boy what an absolute super star! We will definitely visit again after the service we rec'vd..... incredible really?!! The manageress Dana has kept this branch in ship shape! She handles her staff really well and she was cleaning and helping which is always nice to see! DANA made sure our food was on time....she spoke to us for a bit and gave us some time. We thanked her for the service as she was soo helpful ! ....what a lovely manageress DANA was, I mean, who wouldn't not want her as a manager?! I mean, she's any employee's dream to be honest so nice to her staff as you can tell from her manner! Thank you to all the staff and Management at pizza express in Euston we were completely balled over by the service so a big fat THANK YOU!!!! To all, who made our day very very special from start to finish and an absolutely credit where it is due as every staff member is an asset to the company for sure! Best wishes and hope to see you all again soon! Kindest regards, Tal Aisha and Saifaan :-))
Aisha Hussain . 2024-04-11
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Thank you Xina for the awesome service 💛
Luzz Lurol . 2024-04-06
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I know it’s London but what an absolute rip off . £14 for two small glasses of wine. I ordered the leggere pizza . My god- was literally the crust of a pizza with a pile of undressed salad leaves plonked in the middle . I had visions of someone in the kitchen about to throw the remains on a plate into the bin and being told ‘hold it- we have a pizza leggere on order . That will do nicely’. And my remains cost £18!
wannyally . 2024-04-03
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Tatjana made our experience really enjoyable. She was quick, friendly Ann’s I would come here again
sabrina r . 2024-03-30
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Had an amazing time with Tanya. Hot honey dough balls !!!!
Jamie Smith . 2024-03-22
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Lovely pizza and starter and our host Tanya was amazing
Adrian Giles . 2024-03-22
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Came in for a quick bite before heading home, and I was served by Astro and Erii. Both of them were amazing and chatted with me, asked about my day and gave me a warm welcome. I’ll definitely come back, thank you both ;)
Nóri Szekeres . 2024-03-19
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Eriii was amazing!!! Our food arrived so quickly and me and my friend felt really looked after during the whole visit. Will definitely be back!!
Vivien Szlatinszky . 2024-03-19
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Tanya and Astrid were great servers, very polite to a large group of 13
Immy Stringer . 2024-03-13
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Great service from Tatjana - the kids really appreciated how friendly she was! Great pizzas, family friendly!
Jo M . 2024-03-13
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Thank you to Xina and the team. Treated myself to a full 3 course meal for myself after working hard all week!! Friendly staff, great service, great food-plus I used the app and got a free side!! Bravo
Emma Jane Morton . 2024-03-13
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Great service by Tanya and Astrid! Delicious food!
Emily Parkes . 2024-03-13
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Food is lovely and Tanya Astrid was very nice
Jess Holmes . 2024-03-13
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The price is moderate, the food is large, and the taste is okay. Don’t order too much. It can be eaten by two people.
thomas foo . 2024-03-11
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Had buffet for 12.99 .Pizza and salad was good, need more space when you take your child with Pram/Push chair
Kapil rk . 2024-03-11
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Xina was the nicest waiter i have ever come across and will definitely be coming back again !
sofia . 2024-03-04
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Xina is the best waiter I’ve come across
OhHellNo . 2024-03-04
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Set there for 30 minutes! Place was half empty and yet nobody served me
Ilia Dynkin . 2024-03-04
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Great food. Xina was an excellent waiter and always provided great service!
Judgester999 . 2024-03-01
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Trajan’s was great. Really enjoyed her service
Becca Bolton . 2024-02-29
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Great dinner and service from Tatjana.
Heather Wilson . 2024-02-29
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Tatjana was amazing! Thanks very much!!
Lucia Vigilante . 2024-02-29
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Pizza avoid English beer not great
Jmc Lebut . 2024-02-28
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Had a fabulous meal here on Sunday, our server was super friendly and attentive and the food was great. I had mushroom pizza and biscoff cheesecake, delicious. We weren't hurried out of the restaurant either which was a big plus.
Jo Foreman . 2024-02-27
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The most horrible experience ever three tables that arrive after us ate before us pay and leave before we got our pizza. The pizza is nothing special for me to be waiting that an hour. Don’t waste your money there the states of the toilets where deplorable full of paper on the floor locked toilets only one worked stuff not friendly at all.
alejandra nunez . 2024-02-24
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Went for dinner as it was close to my hotel. Food was great and hot and was served by Xina who was so attentive!
Taylor . 2024-02-19
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Our favourite London pizza place. Quick and tasty, great service.
Steve W . 2024-02-19
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Simply the most delicious food I’ve had on my London trip. Sad I’ll have to miss this place once I go back home tomorrow. Highly recommend their Pollo Pesto!
Marina . 2024-02-17
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Located just 5 minutes from Kings Cross and St Pancras stations, Pizza Express is a perfect place for families. With ample seating and swift service, it's perfect for busy parents and restless kids alike. The staff's kindness and the convenient kid-friendly menu make dining here a delight. Highly recommended for a stress-free meal in the heart of London.
Alessandro Borrelli . 2024-02-15
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Incredibly busy, but quick service albeit VERY expensive for a pizza.
Richard Green . 2024-02-12
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The food was very tasty and if you need anything the service is there straight away. The restaurant is very chic inside and out
Finn Van der Wall . 2024-02-11
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Best pizza chain there is. New menu has lots of great options - brilliant calamari! Massive thank you to Tatiana! It was a very busy Thursday night but Tatiana looked after us so well. Loved her sense of humour and dedicated professionalism. Every Pizza Express needs its own Tatiana!!!
Melanie Bourne . 2024-02-10
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Pretty much summed up the reason I don’t go to Pizza Express much any more. Slow, inattentive staff that don’t speak basic English and seem to despise the very people they’re supposed to be helping. Got our drinks order so incredibly wrong it was laughable (including what was basically a pint glass of wine, which I’m pretty sure isn’t on the menu even at Pizza Express). Then rolled her eyes as we tried to tell her we didn’t need two of the drinks that we’d not ordered, including the pint of wine! Then after waiting 20 minutes to order, we managed to grab the attention of one waiter who outright refused to take our food order because he wasn’t the waiter designated to our table. When we were finally able to order (with a lot of back and forth due to the language barrier and menu items being unavailable), we asked our waitress roughly how long the food would be and were just told “I don’t know”. We had a child with us and needed to know if we should provide a snack in the meanwhile, so asked another waitress who passed by, but she also just gave us an elusive “normal time”. We asked what looked like the manager if they could light a candle on our table, to which they said “I don’t have a lighter”, put up their hands as if to say “sorry, that’s all I can do” and started to walk away, only finally taking the candle away to light it after we made it clear our little one really enjoyed having a candle at the table. All in all, not an enjoyable experience. Try Fatto a Mano just a 5 minute walk away for way better pizza from an independent restaurant, or any of the many better and friendlier chains like Franco Manca or Pizza Pilgrims.
Benjamin Puckering . 2024-02-09
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The pizza is good and the service, especially from the ladies who serve is great.
Ana Gonzalez . 2024-02-07
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Excellent meal with range of dietary preferences. Can get very busy as it is so popular. Best visit when quiet although staff kept to minimum they are friendly and well trained to provide advice on options
Robert Wilkinson . 2024-02-06
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A very good Pizza Express, food was fresh, delicious and piping hot. The dessert pizza was amazing and has to be tried. With great service also this is well worth a visit.
Christopher Standen . 2024-02-04
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Was really happy to find a place that does amazing pizza that are gluten free would definitely recommend
Tarz Bean . 2024-01-30
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Jeton was excellent! I just stopped in for a quick pizza before my train and he made sure I was well looked after throughout! He showed me how to use the app when I asked about using the member discount, brought me water without me needing to ask and brought food out as quickly as possible. I couldn’t ask for better service!
Laura Thomas . 2024-01-24
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Erinda was excellent Wonderful service very funny
Sam Yadav . 2024-01-19
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Thank you Xina for being so helpful and smiley whilst we enjoyed lunch today. Brilliant food and brilliant service.
polly hale . 2024-01-17
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Great meal served by Tatjana. Large group of work colleagues and faultless service and food
Helen Goss . 2024-01-11
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Très bon accueil de la part du personnel.
Mathilde Jucquin . 2024-01-11
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Tatjana was very helpful, thanks
M H . 2024-01-11
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Last minute large group booking, Tatjana was amazing - made a brilliant night for us all.
Caroline Hodgson . 2024-01-11
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Tatjana was a lovely host, would recommend!
zahra imam . 2024-01-11
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Food was great and Tatjana's service was fantastic!
Conor Magorrian . 2024-01-11
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Tatjana was very helpful and friendly
Olachi Akanwa . 2024-01-11
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Waiter Xina very kind and helpful
Jack Bell . 2024-01-06
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Absolutely amazing staff were very kind and polite and were quick with our food. Great atmosphere and the food was superb.
Nick Halksworth . 2024-01-05
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Our server, Tatjana, was a very friendly and helpful hostess. The service here was timely given the fresh prepped pizzas. We were in over a busier lunchtime period and watched the service keep pace with custom. Would highly recommend!
Geoff Butson . 2024-01-05
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Tatjana service was first class. She was super pleasant and very efficient
Hilary Jones . 2024-01-04
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Definitely glad I booked a table here as even on a weekday evening it got busy pretty quickly at around 7pm. The service was average and food was served quickly. It isnt the best quality pizza but can't complain at the price.
Sarah Ismail . 2024-01-01
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Great service from Xina! Really helpful, friendly and listened to what I wanted :) Would go again
annabel kelley . 2023-12-29
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Industrial pizza sold for hand-made one, do not eat here its worse than dominos but twice the Price.
Clément R . 2023-12-28
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Xina is great waiter he made our experience 10/10. Very friendly service!
anaysha lollchand . 2023-12-23
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The service was great. Xina is a lovely, friendly and attentive waiter.
alizah ehsan . 2023-12-23
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Wonderful food and wonderful service - we were served by Xina and he was very attentive and extremely polite, he is fantastic :)
Orla-May Wood . 2023-12-20
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Tatjana Great service very friendly and very helpful.
Lorraine Kelly . 2023-12-18
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Tatiana Amazing food, amazing service. Very friendly. Tatiana was the best. Will be returning. Thoroughly enjoyed xxx
lisa williams . 2023-12-18
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Very good service from Tanya, she was lovely and took our photos.
Mel Smith . 2023-12-18
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Tatjana provided an excellent service
Tyler Smith . 2023-12-18
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Would have been 5 stars but they failed a basic dining experience timing marker. Although the service was excellent, timing between starters and mains was way too short, they brought the main meals out when we were halfway through eating our starters, we sent them back but that meant one of our meals wasn't very hot and this put a negative on what was a lovely dining experience.
Jim Cook . 2023-12-15
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Tatjana was super helpful and friendly. Very attentive with my allergy order. Great service and tasty food. Thank you
Sam . 2023-12-14
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The service was terrible, the waiters didn't listen properly, brought us all the wrong things, ordered passion fruit martini, got passion fruit juice and then, when rectifing, the waiter was rude to us and didn't even listen and then argued with me I mean, terrible hospitality!
Manvi Panchal . 2023-12-14
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It was really busy. I dropped in on the off chance, as a solo diner. They fitted me in at a sharing table after about 10 minutes waiting - very good, I thought. Food was excellent - spicy hot with extra nduja. Don't forget to order dough balls if you're here, they're excellent, with a great garlic butter that just makes them melt in the mouth.
Peter Street (LazerFX) . 2023-12-14
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Tatjana table service was great & helped with all our queries
Jenny Foster . 2023-12-14
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Tanya was soo attentive and lovely. Even with her being so busy she had time to talk and get to know us and really added value to time. Thank you Tanya
Hamz Hira . 2023-12-14
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Tatiana provided a great service. Totally recommend coming here.
Martin Jobling . 2023-12-14
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Gluten free pizza and gf dough balls - all really good. The service was excellent, nice relaxed atmosphere. Speedy service for take away too.
Fiona h . 2023-12-11
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Booked a table no table reserved. Waiter had a very strong smell of tobacco
Finola Gaynor . 2023-12-10
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Can't fault this place for always delivering excellent food and service with a smile
Jessica Bonnard . 2023-12-09
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Love pizza express - you always know what you're going to get and good value for money.
Ian Morgan . 2023-12-08
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Had a table booked for 12 of us and Vilson our waiter was very accommodating, friendly and hospitable. Food and drinks were great and service was quick and attentive. Thank you Vilner for all your help!
p . 2023-12-08
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thank you Xina! Excellent service :)
ELLA H . 2023-12-06
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Lovely food as always and even better service- Xina was especially hospitable and even helped with my student discount :)
Rosalind Rashid . 2023-12-06
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Good pizza express. Usual menu. Would recommend booking as it gets busy
Mark Holding . 2023-12-05
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Fabulous food, Lennon my 6 year old loved Tanya and the ice cream! Extra colouring crayons too. Thank u Tanya xx
Charlotte Spencer . 2023-12-04
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The pizza was a great tasting pizza. Insanely thin crust with a blend of chewy and crusty that was satisfying. perfect for lunch.
Ronald Wong . 2023-12-02
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Very nice service and food especially from xina who made the visit very welcoming
Rebecca Jinks . 2023-12-02
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The food was very good. The kids were very happy with their kids menus. They had what to do, because of the stuff the waiter gave us. The waiter, David, was very nice, friendly and helpful. Thank you :)
Marin Marinov . 2023-12-02
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Very Busy restaurant. 1st visit to Pizza Express there was 2 of us but shown to a table with one chair had to go find the man that seated us to enquire about chair. He was puzzled where to get one from. Once eventually seated waited about 25 -40 mins for order to be taken was confused as thought maybe I had to go up give order as nothing was explained. Once ordered received wrong water as it said on menu there was 2 types I got given the cheaper one which tasted horrible. Almost £4 for a small glass bottle of coke no draught soft drinks. Pizza came the knife was so blunt the pizza cutter too. Only ate half the pizza it was so thin .... extremely overpriced £18 for a pizza for one person. Would not reccomend at all..
Caroline Gate . 2023-12-02
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Great service from Dawid, really kind and courteous made the experience a great one! Thanks Dawid ! 🤍
Abbie Payton . 2023-12-02
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Thanks to Vilson for the good survice and the good food.
Kirsten Bot . 2023-11-30
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Loved the service from vilson, and also try the pasta pello!
Esmeralda Bot . 2023-11-30
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Had a lovely time and food was great. Xina is the best!! Was so lovely and attentive
Olivia Rushworth . 2023-11-29
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The service was "Express", food was delicious, will definitely visit again in the future.
Joanna Król . 2023-11-26
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Our waiter Vilson was attentive in service and very friendly.
Jacob Collins . 2023-11-26
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Tanya was great even though it was super busy!
Gareth Reakes . 2023-11-25
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Muy buen servicio por Jeton y muy buen ambiente! Recomendado!!
Mariana Salanova . 2023-11-25
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Amazing! Pizza and much more. Must try Chill Prawns!
Amin Meghani . 2023-11-23
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This is easily the best Pizza Express I’ve been to. The service was brilliant, Xina made us feel so welcome, service with a smile and so friendly, thank you for a lovely time.
Kaiden DuBois . 2023-11-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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