Pizza Addict in Newcastle upon Tyne

Worst food! Nothing is good except for french fries.

Food was really nice and worth the wait.

Foood quality no good no fresh

I don’t know what’s happened to this place recently but it’s went downhill. Terrible customer service especially from the female worker. Make sure you check your statements as the workers don’t even know how much they charge customers but then blame it on you.

if I could give it a zero I would , pizza all stuck to the top of the box , the chicken burger burnt and chips were solid stale and freezing cold only thing edible was the salad will never order again

I ordered food today I go get it they say we have an outstanding balance these clowns charged us less weeks ago. it is their responsibility to charge us the right price. I work in a takeaway time to Time if I make a mistake it’s the takeaways fault it’s basic customer service If we did want to steal would we come back 😂😂😂absolute doylums recently this place has gone downhill good food but clowns behind the counter

Can't beat these kebabs after a match and few lints

Food was all cold and not worth eating

Beautiful portion size could be a bit bigger tho nevertheless was very nice and tasty Thanks Pizza Addict Staff keep up the good work

Great value food, friendly staff and good selection

Been to this horrible establishment, safe to say I am disgusted in what I have seen. Ordered a donna kebab pizza, ready for a blast, the time of my life. Saliva was coming from my mouth thinking about my pizza. I waited 1 hour thought nothing. 2 hours angry phone call. 3 hours I was FUMING. 3 hours and 23 minutes after delivery the pizza arrived, finally. I was now ready to tuck into my pizza, I opened the box already angry at the delivery time and was not ready for what I saw. The box opened slightly, the smell was horrible. I saw the pizza and the embers of hell arose. Death was surely upon me. Kebab was moldy cheese was blue, tomato sauce was white and sticky, fuming.

More food than I realised and tasted amazing. Will deffo order again

Disguisting no topping on pizza poor delivery and poor customer service when trying to ring to ask for a replacement

First and last time ordering. Food came late and stone cold. Ordered a tub of pizza base sauce in which I paid extra for and they sent out tomato ketchup. Chips were awful, kebab meat was that dry I could barely swallow it. Pizza was ok-ish though.

no sauce no salad food cold quality of food was good aswell shame it was freezing cold.

rang up they said waiting for driver this was when it said it had been deliverd so I rang again and they said he's out with the food then just rang back a third time to be told the driver is still out with my food 44 min later ..... yeah right

Freezing the food on arrival dilivery driver must of had a convertible

i don’t recommend this i’ve ordered a parmesan for £18 waited long and gave me two boxes with a not good taste chicken i could of made this at home than having to buy this iv ordered parmesan in other shops and much better this one haven’t even gave me any salad or anything just a small amount of chicken and was burned

2 hours for delivery, food dry and bad tasting tbh first time I've been here and deffo will be the last so many much nicer places out there chicken tasted like leather and chips were cold burnt as they had clearly been recooked. save yourself a disappointment and go elsewhere

After spending £28 and taking 1 hrs 45 + mins to deliver a 3 min car journey away!!! Terrible arrived on foot stone cold!! All in the bin!! Don't bother utter rubbish I want a refund

I always order the same thing a chicken parmo as I wouldn't go anywhere else 100% recommend the owner is a true gent 👍

pizza I ordered was perfect and hot really enjoyed as always.Staff are brilliant ***** 5 stars excellent.Thankyou so much Darrel.

Food late and was cold. They do great pizza but the chips are rubbish for the price. Also, frustratingly, they never deliver to my door. I live in a tower block and I always have to go downstairs and outdoors to collect.

food lovely delivery great, but are order never came with any drinks. 2 kids meals which always comes with a drink and we also ordered a can of pop for £1.20 and never got any

fab pizza and hubby loves calzone keep up the good work guys

ordered a chicken wrap but dilivered kabab wrap instead

Ordered on Uber Eats and told it would arrive between 5:50 and 6:15. It turned up at 6:50. I asked for an update twice, but didn't get one.

Friendly staff, great food quality and affordable price.

Tried to order pizza 30 mins before close but did not accept order. Extremely disappointed as had booked a taxi to store to collect my order.

lovely food pizza and calzone is the best 👌 👍

The food was really dry didn’t eat it

Very polite driver and good food

I’ve used Pizza Addict for years. Great food and amazing service. Great bunch of lads.

For the wait time id expect hot food .. it was cold

The food was Excellent quality, delivery was quick and the delivery man was exceptionally good 👍😊

Amazing pizza and chips, prompt delivery piping hot. Great communication from the restaurant after I called with confusion if the order had went through. Would certainly order again :)

Great place, amazing price and after school we get food

Great pizza, prompt delivery and piping hot.

Absolutely appalling! Food poisoning!!!! 1 . The level of customer service is beyond disgusting the lady over the phone had a stinking attitude and hung up on me. 2. The food arrived cold and incorrect even though we rang in to make sure that the change was made to our order was correct. Can confirm the food wasn’t ate it went to waste because it wasn’t what we ordered. Highly don’t recommend this place anymore it used to be lovely but clearly under some new management. Me and my partner have both ended up poorly from their food and we know this because this was the only food we had eaten.

stone cold meat like rubber sorry to say but awful

The food came wrong. It was cold and the level of customer service the female staff have is just ridiculous rang up to speak to them and all they gave was pure foul attitude and then hung up on me.

Food late wouldn’t even feed it to my dogs! Topping off pizza on lid of box full meal in edible freezing cold

Was a joke waiting over a hour and a half for two terrible pizza s and cold chips and pizza was cold badly made shop keeper was making excuses to me and he also had a bad attitude towards me because of his excuse of being to busy joke would never order again 👎🏻I rate this 1 out of 10

My favourite pizza, unfortunately was a late and food wasn’t very warm. This isn’t the first time the delivery has let the quality down. I was given 2 free garlic dips which I appreciate thank you.

Chips were freezing on delivery, the kebab was warm it was nice but would have been better if it was hot. Delivery guys were really polite and respectful.

The chef was very friendly, and the prices very cheap. It was honestly one of the best burgers I had in a long time. Beats maccas or hungry jacks and is a fraction of the price. In my opinion, it is better than some fancy pub burgers.

We have ordered pizza 15 mins before reaching the restaurant,and we have waited more than half an hour at the restaurant,but they didn't yet started making ,,we love pizza addict taste,,but they are lack of delaying in service

Pizza wasvunder cooked , stuck to the box all squashed like it had been thrown around !

Lovely people, smashing food. Go out of their way to help you to have a good experience. Thanks!

Food was absolutely wonderful, delivery was on time and the drivers were great people, recommend this shop highly (:

food tasted horrible and got the order two hours delayed also being damaged

overall food was alright but two lads who came to deliver looked well unhappy and delivered food 15min late,fries and wings was cold. Salad and mushroom with cheese was nice 👌

Meat and chips where cold , pizza was sloppy

Terrible service as I was treated like a piece of dirt by the woman who worked behind the counter, and the number provided on uber eats wasn't even for the store, so I had to go there myself to complain despite having paid extra for delivery. When the food finally arrived, the "drivers" who were seen walking and chatting, despite already being 30 minutes late. The food was cold, greasy, and did not adhere to the requests we had made, which was as simple as taking sweetcorn off one of the pizzas we ordered. We will not be ordering from here ever again, and I don't suggest that anyone else does either.

The store is tidy. The price is cheap, worth with the price. The taste is good also, with a big portion. My only comment is that the staff need more smiles.

Lovely and hot food and friendly service thank you 😊

Friendly staff pizza 5 star mixed kebab spot on although chips in wrap let it down

Food very tasty and very hot had a little problem with order but got sorted straight away thank you very much 😀

did not receive my order said its delivered no one knocked on door

loved this pizza shop when we last had it hence why we ordered again, was told it would be delivered by 7:45pm, didn't come til after 8:30pm!! rang the shop at 25 past 8 to receive a load of attitude on the phone!! Finally received the food and its freezing cold, pizza is like cardboard. Will definitely not be ordering again.

I order in store staff lovely. I go once a week for a kebab and it’s much nicer since it changed hands garlic sauce lush to.

Love it ! Great in quality and quantity 👌

Well fit pizza, with a lovely base and sauce. Very tasty marinated chicken kebab. Nice staff. Cheap. Good offers on

Several calls to the restaurant resulted in no real information ‘on his way’ was all we were told repeatedly - 2 hours since order was placed for the most basic menu items and still no food.

Lady with specs who work here she is so arrogant, and she might be the owner but she treat custom like if she don't want take none can make order. I rate - 5 rating for her behaviour. She wantedly delayed my order and misbehave. They asked to wait for 30, when I asked my order they cancelled order and say go we will not give you any order.

Absolutely disgusting, got old food

Shocking service, too slow and charge extra for none quality food! £1 for a little tub of garlic shocking when you order over £10 and it’s watery.

It was our first time ordering from here and honestly it was the best kebab I have ever had! Staff listened to my instructions regarding the salad and I was very pleased because most takeaway shops ignore the instructions. The garlic sauce was amazing as well, chips were cooked to perfection. The only downfall is that I didn’t receive my can of coke. I was gutted about it because I was needing a can of pop but it’s ok. I will definitely recommend and I’ll definitely order again. Thank you.

Still not arrived been over 2 hours this is the second time this has happened in a row

Delicious food for affordable price😋

El servicio fue muy rápido y amable. La pizza era genial y el tamaño de la porción de pastel de chocolate que recibí fue muy generoso.

The pizza is really nice and you have so much variety for your toppings on your pizza and they don’t charge you for them I really enjoyed my food from here and would most definitely recommend and order from here again

both pizzas was splattered to top of the box all the topping was of pizza on top of the box in the meat was old in crusty I have took pics of it it was vile 😫 shouldn't be serving food like that to people

ordered very late on a Saturday night and decided to try somewhere new. The restaurant called us to let us know they were on there way and even though they were bang in the middle of the delivery time they upgraded our garlic bread with cheese for a wait time. honestly this is the best pizza I've had for a long time! the ingredients are all fresh and not greasy in the slightest! found our new go to place and couldn't recommend enough

Ordered a mixed kebab with chips which was poor, chips were stale doner meat wasn’t very nice and the chicken was dry the only good thing about my order was the pizza we ordered don’t think I will be ordering again

Garlic bread was all stuck to the pizza box and it had way to much garlic on compare to normal so I couldn’t really eat it

was recommended this place by a friend, and it was lovely 👍

The wrap was made to perfection as the workers read my instructions ❤️ Not many take aways read the instructions in the note section. Pizzas also nice delivery time perfect 🤩 #Happy

Great service, quick delivery and very friendly delivery driver!! Food was lovely, the stuffed jalapeños were my fave! Will definitely order again from yous

Food was hot and tastes amazing thank you very much will defo order again 😋

Food is cold and i dont want it now

The pizza was fantastic and I received my bottle of coke that I ordered from the week before.

Pizzas were the best. Really tasty. One of them had stuck to the pizza box so looked a little bit messy in places but I can forgive that as they were delicious 😊. Chips were a little overdone but definitely our new takeaway if we fancy a pizza.

Fantastic Food And Service As Usual Delivery Drivers are Always Friendly and Polite

Great Value pizza, not too greasy. Delivery driver was very kind and enthusiastic

Chips extremely dry, doner kebab meat was dry and burned

Amazing service,Amazing owner love the scran

Hi the meal was lovely but I did not receive any salad that I ordered. Plus the bottle of coke that I ordered I never received that too

Really good and food was hot 😊delivery driver was really polite

The pizzas were soooo lush ,, thanks!!!

Delicious pizza, top service from the team - and they were happy to tweak toppings to taste. Would definitely go again! A***

Chips was dry same with kebab but the pizza was nice though they forgot my bottle of pop I was suppose to get with the meal deal

Did not deliver sauces. £2 for nothing. Food okay.

This just delayed as no pizza has arrived

Greeted me as soon as I walked in they was all so polite and had time to, have a conversation with me first time using this take away, my food was really good will definitely be going back agin

Great staff and quick and delicious food!

I ordered the munch box which states Donner kebab, chicken kebab, shish kebab, kofta kebab, burger pieces, fried chicken, chicken nuggets. It comes in a massive box and you get lost of kebab meat and chips. No shish kebab, 3 chicken nuggets and 2 bits of chicken kebab,1 burger and 2 fried chicken which was not nice. The kebab and pizza were nice but definitely not worth the £23 and not getting stuff it states on the menu

my order was really tasty, thank you so much

So good stuff and really nice food also 👌

Fab takeaway!! Would definetly recommend, food tastes amazing, been ordering here for months never had any complain about these guys, TOP!!