Pitcher & Piano - Richmond in Richmond upon Thames

Good but the umbrellas/canopy was opening and closing due to a light breeze. It was hot 29-30 degrees.

Pitcher & Piano shoutout to Fios! Amazing customer service and super efficient. Made our night a breeze. We’ve come a few times over the last few months and every time his been there working at his best. - thanks Fios!

Had a lunchtime drink in the sunshine - lovely

Amazing place over looking the Thames, such a shame it’s closing

Great spot for a beautiful river view with a beer in the sunshine! Would recommend chatting to the lovely staff and ordering some delicious food.

Fantastic service and great view of the Thames and sunset 🌅

As a Richmond local, I have been going to Pitcher and Piano for as long as I can remember. I have many fond memories there and have always really enjoyed my time there. I am extremely sad to hear that this place is closing down. However, I would like to give the biggest shout out to Fios. He made this place what it is. I used to run a members club in Twickenham Film Studios a few years back, and all I can say is that Fios is incredible at his job. He is always so pleasant and greets you with the biggest smile. He is the hardest worker I have ever met. He pretty much runs the show! He is always on his feet making sure everyone is having the best time, and always making sure you are getting the best service. Although I am extremely sad to see this place go, I am even more upset to see him go!

To all that work at this site, thank you for such lovely times. Great staff, brilliant general manager. Perfect time atmosphere, food and drinks

It is such a shame that this site is closing, it just doesn't make sense at all. This site is run so very well, brilliant management and serving team. Well done, Dale, the General Manager, and thank you for all the great times I have had there. Good luck to all who work at the pitcher and piano, thank you for your warm welcome and 100% customer service.

Great service and excellent customer care & support!

Had our start of summer party here and it was the best one we have had for years! Thank you all but in particular lottie for the help organising and the team on the day for making it such a fun evening!

Pitcher is a great spot right by Richmond riverfront. The staff and drinks were amazing and I had a lovely time with my friends

Always the best time here! The most perfect spot in Richmond for drinks with your friends! Richmond won’t be the same without pitcher 🥹 Lottie is the most fantastic hard worker and as per usual deserves the upmost praise!

We had our team meeting here this Thursday and it was just perfect. Exactly what we had hoped for! Thank you Lottie for all your help in arranging our booking

One of the best viewing platform bar in Richmond. 😍 Fantastic ambience on a sunny ☀ day.

Great service from Maxine, Ruby, Louis, Molly, Ty, Jordan, Jazz and Molly, they were very friendly and helpful even though it was very busy. Yummy food and a lovely setting on the river!

Difficult to find a table, but we were served by great staff, especially Fios. He was very attentive and even took a photo for us. Made the whole experience 10x better.

I had my birthday gathering at the Pitcher and Piano Richmond. The staff were absolutely fantastic. They were helpful and attentive and always smiling. The food was also fantastic - buffet and pizzas etc. It couldn’t have gone better. Dale and Lottie were so helpful when setting it up. I can’t believe the P&P is closing. What a loss. It’s the perfect setting overlooking the river and right in the centre of things. A massive thank you to everyone who worked so hard to make my birthday so special

Pitcher and Piano is a lovely restaurant by the Richmond river boasting excellent views and delicious food. More importantly, what elevated our meal was the unparalleled service offered by Mr Fios. He was kind, helpful and efficient and even when out of his way offering to take photos for us by the river. I am glad I ate here and will highly recommend this restaurant to anyone and to look for Mr Fios when you are here!!

We recently celebrated a milestone birthday party in the Conservatory at Pitcher & Piano Richmond, having hired the area and catering in advance for around 40 guests. We must give a special mention and thanks to the member of staff Fios, for his hospitality and excellent customer service, as it is worth recognising those that go above and beyond what is expected to deliver a truly great service. We found out that Fios was responsible for simply running the food, however we could tell that he was extremely busy during the day, not only catering to our private function but to other customers as well. Nonetheless, he was very attentive, friendly, and super helpful with our guests requests throughout the day and into the evening, from even finding us candles for the grand birthday cake as we’d forgotten to bring them! We’re aware that Pitcher & Piano Richmond will be closing down in a few weeks, which is a shame but hope that it will be under good management in the future. We had a fantastic time and would recommend the venue as it is in a great location by the riverside.

Rubys service was incredible and she kept asking us if we were ok! Constant attention and communication! Cant fault her one bit! Definitely will be coming back!

Excellent service and food. We enjoyed a beautiful lunch. Special thanks to the super friendly Fios taking the time to take photos of us and to Ty for giving us the best table. We will come back!

Great place to eat reasonable prices, great out dining by the Thames.

Came to pitcher and piano for a massive night out with friends and was served by Eijon and Ty. He was so funny and amazing I’ll be back to be entertained by him once more. Make sure to pass on my feedback to Eijon as I hope he gets a reward for this and maybe even shares it with the other mixedrace lad who was brilliant #killer#ftw#heinous

We had a really great time. The place was very busy so it took longer to get our food on the table, which is understandable. No complaints.

We hosted a large dinner for our friends and family (almost 90 people) at Pitcher & Piano Richmond and could not have been more pleased with everything the team there did for us. The service was impeccable, the staff was incredibly friendly, and everyone just kept raving about the stunning views from the patio & atrium. I cannot recommend this spot enough for a large group dinner event!

Great location. Service always good.

Absolutely stunning view of Richmond riverside, no table service, decent food, good overall atmosphere and staff. Would recommend

Terrible service and terrible drinks

Staff very good and friendly, however choice of food and drink extremely limited

During a scorching hot spring day we were boiling in one of their rooms. Found out heating was at max. They could not turn it off. Poor customer service a bad for the planet! Food average, few waiters stretched and not so experienced. Fantastic location by the river

Food, location and service all brilliant. Thank you to Fios for the best hospitality.

Can’t fault this place at all. Really attentive on bottomless brunch service. Friendly and polite staff. Great quality food and drinks. Will definitely be back.

Great location, but our experience was marred by long wait times for drinks at our table. Additionally, some drinks were not prepared properly, such as lacking ice cubes.

We had booked in advance and were sat outside on a beautiful evening. However we used the app and it appeared that there was no wine listed. When I asked a waitress she said “oh it probably means we’ve run out”! How can an establishment as large as yours “run out” of all wine?? We then tried to order non alcoholic lager, this too was not available! We then tried to order our food and once again the steak was not available. We opted for 3 burgers instead, this came quite promptly but the chips were like warm. I find it appalling (and slightly unbelievable) that at 6pm on a Saturday all wine, some large and meals were not available. The location is stunning but we felt very disappointed and let down by the meal.

Atmosphere is lovely but service was incredibly slow (not the staffs fault). You had ran out of most drinks (particularly Prosecco so all Spritz drinks were unavailable)! When we did order a gin and tonic it came flat and when we asked to change it we were told we’d have to pay again for the next drink. An established bar like yourselves should be much more prepared for a sunny day in Richmond!

Great private function room overlooking the Thames.

First time I went was this evening. Stood in a 4 deep queue to get a drink and remained there for 1/2 Hr while others pushed in front and got the bar tenders attention - I explained this to the bar tender when some unruly people pushed in but he decided to serve then first anyway. Actually ruined my evening and went home then and there. Won’t be going back.

Fios was one of our waiters and he was delightful. Super helpful and cared for our party of 5 with professionalism and a smile.

Awsome searing clean tidy friendly good food and staff

It was a lovely day ; weather ; very crowded ; food was good , BUT we had to wait quite a long time for our food . Very enjoyable.

Mouthwatering dishes by the river, with breathtaking view. Super-friendly staff, even when super-busy! Thank you for a wonderful lunch experience! We'll visit again!

The pub is in a good location, and the atmosphere was pleasant. The food was a bit disappointing as it was on a par with Wetherspoons but priced higher. I would visit again but only for drinks.

Served by a lovely waitress, Selin. Amazing service and she was happy to answer any inquiries! :))

5* isn’t enough my guy Mac best waiter in the United Kingdom - PAYRISE NEEDED ASAP

Outstanding services from fios, went out above and beyond to help me find my way round Richmond. Friendly ans welcoming atmosphere with a great location next to the river. Customer services was second to none, will be returning and highly recommending to friends.

Amazing atmosphere infront if river. Location was so on point! And amazing food and service. Enjoyed my birthday there!

The vibes were immaculate here on a beautiful spring evening with friends. The music downstairs was top notch & vibey with dreamy fairy lights outside. Shoutout to the security/bouncer with dreads! I forgot his name but he was great. Super friendly.

Lovely place and perfect customer service and a also the food was 5*

We had private party up stairs for mums 90th birthday, saturday April 27th. Food fantastic,staff excellent,so helpful, drinks good to,recommend to every one.

OMG this place is so pretty and the food is yummy! Their bottomless brunch menu is priced just right. Get a table outside overlooking the river. Enjoy ❤️

Came here for my friends 40th, really great staff. The outdoor area is right on the river with a great view. Highly recommend

Fios was a legend! Such an attentive and lovely host...

Fios was absolutely brilliant, great customer service, he made the evening great for us

Friendly staff and amazing cocktails

Enjoyed it here! We only came for a drink but Eijon the bartender was very friendly and made our experience better!

Eijon was our host for the evening. He was super friendly and helpful, especially as we were such a big group and made us feel so welcome. Great evening!

Gabriel was the best bartender I’ve ever seen 🤘🏻🤘🏻

Visited last week with some friends, hadn’t been in pitcher and piano for years so we were very excited to visit again. Had a great evening, drinks 10/10 and excellent service by bartender Ruby! She made us feel so welcome and made very good cocktails. Will definitely be back again. Thank you Ruby!

The food was good however what really makes each visit particularly special is the professionalism, kindness and attention given by Fios. Thank you so much. Kristina

Lovely food & excellent service, especially our waiter Fios.

Expensive bar. Service okay. The place has gone downhill. Use to be immaculate now doesn't look it. Needs cleaning and tidying up. Looks tired for a prominent location.

I celebrated my 50th birthday in the top room. The venue is fantastic, overlooking the Thames, the staff were excellent from start to finish and the buffet food substantial and tasty. Highly recommend for a function.

Nice little bar, in the hustle & bustle of Richmond Riverside. Does get extremely busy but the staff and very helpful and accommodating.

Family total of 10 with children experienced extremely disappointing service and food. The waitress got our order wrong on multiple occasions, the food service took hours to arrive, we found hair in one of the salads, the list goes on. Too many things gone wrong to claim "this was a rare incident", Will NEVER visit again and warn others about it

Service from Fios great, attended to my every need just a shame the food lacked that extra spark

Lovely place to have some food and drink. Great views. Jordan and Tyrese were great and made sure I enjoyed my time there.

Lovely ambiance by the river in Richmond. Special thanks to Fios, our waiter yesterday who was looking after many tables. It was a busy day and he managed to pay extra attention to detail all whilst attending to many other tables on the patio on his own. I work in hospitality and can spot a hard worker immediately. Fios is personable and friendly and he will definetly go far in his career. Thanks Fios for making our afternoon!

Fios is a great server - very friendly and great customer service. I’ve been here multiple times and keep coming back because of him.

Molly was incredible!!! Promote her now!! I demand it

Molly needs be promoted, she is iconic and the best service person I have ever have the pleasure of knowing

We came for the bottomless brunch and Molly was our server. When I say she was actually one of the best servers I’ve had, I am not making an understatement. She was charismatic, kind and made sure that everyone was okay/topped up. She brought the vibe, the whole vibe and nothing but the vibe.

Lovely views and adorable atmosphere

Simple booking process, and low cost booking hold (£1 per person!) Really big space allocated for everyone, clearly marked and no queue to get drinks/food. Will be back! Thank you!

I went with my partner because the sun had risen and we wanted to be on a terrace, and we found this wonderful place, where we had a 2x1 offer on Cocktails and some small plates, we were served at table 108 by Jazmine and Fios, the latter speaking to us in Spanish and he told us that he spoke several other languages, the two waiters were very pleasant and helpful, they gave us the information we needed about the dishes and always with a smile, they were really very warm. I think the prices of the dishes and cocktails are very good considering the area the restaurant is in and the beautiful space, the views are impressive, on the river bank, good breeze and good music, in general, it was a great spring sunshine experience.

We visited Richmond and just happened upon the The Pitcher & Piano. We got a prime seat overlooking the Thames. The food was delightful and the atmosphere was great. Our server, Fios, really made the experience top-notch. He was very friendly, checked on us multiple times, and even offered to take a picture of us with the River in the background. If we frequented Richmond often, we’d come back here and highly recommend to others looking for excellent food & service. Ask for Fios when you go! You won’t be disappointed!

Amazing bottomless brunch. Service from Molly was fantastic! Food was very tasty and drinks selection was good. Thank you Molly!

Had a brilliant experience and lovely staff who were very accommodating to our large group on Thursday! Thanks very much particularly to Eijon for his great cocktails and chats!

Great spot on the river, very pleasant staff.

There was no food- literally nothing on the menu they had in stock. No drinks- probably only had 3/4 cocktails available to offer. Bear in mind we booked for an 18th birthday meal. Defo would not return.

We came here on a Saturday and Selin was our server. She was so so great and sorted everything for us nice and quickly. Lovely girl aswell. Really nice time .

Good experience with Fios.. Loving service and communication with the staff. Very friendly water. Will come back soon

Great food & service! Great location as well - beautiful on a summers day!

It was an amazing Experience it's so lovely siting next to the river, food was great but service is just excellent Fios was so lovely and helpful. Definitely recommend.

Thank you so much Fios. What an amazing customer service. The most friendly and attentive person. 100% the star of the place.

Very poor, staff incompetent and unfriendly. Waited 90 mins for chicken tenders to be then told sorry kitchen cannot accommodate and we had to leave with no food. Avoid this place

Place is an absolute joke! Food is really terrible and the management is shocking.

Me and my family come here often. Always wonderful service. My dad is particular fond of Lottie who is a phenomenal member of staff. I concur with his feelings. Lottie thank for all your hard work, never a dull moment at Pitcher and Piano. You make banging G&T’s also xx

2 for 1 cocktails here are the best. Thank you Lottie for the amazing recommendations. We had the best Friday evening!

Went for one drink, ended up staying for many more and dinner too! Was served by Lottie who gave me an excellent experience. She even recommended some dishes to me and they catered for my numerous allergies! Thanks very much, will definitely be returning soon.

I was served by eijon who made sure i was happy with everything throughout my visit.

Had a nice bday celebration brunch for my mum, the food was fine but the main thing is the views, and great drinks service from Molly and Gabe. Thanks!

Amazing bottomless brunch! Molly was the best host and such a great experience. Great selection of drinks and tasty food! Will be back again, thanks so much Molly

Had a nice birthday bottomless brunch to celebrate my mums birthday! Casual but fun and celebratory vibe, food could have been better but the main thing is the great views good tunes and nice drinks service from Molly & Gabe.

Molly was a great host! We had a fantastic time and will be back again for another bottomless brunch, thank you so much Molly!

Molly was fantastic - we had the most amazing time with great food and great drinks and some fun music! Thank you you much we can’t wait to come back as a group :-)

Came here with friends a few days ago and had a great time the atmosphere was good and the bartender Eijon made it even better great recommendation and knew how to make lovely cocktails will be coming back for sure

Wanted a few drinks with a couple of friends and came to this place, had a great time and the bartender Eijon made it a great time

Came for Dinner last Saturday with my family and had a great service from the waiter called Reece, he was very lovely and hardworking. Food was great and will definitely go back again :)

Had a really great host called Reece, was so welcoming and really bought his own personality to the role, never felt fake or forced, just had a really fun genuine way about him, definitely would come back because of him, nice food and drinks too