Pistachios in the Park in Reigate and Banstead

Absolutely terrible. I went in and to the counter to order coffee and buy a cookie for my child. I was completely ignored, there was no one in the queue and approx 3 tables of people. It was not busy at all. What would it take to say “Hi there, be with you in a mo”? I might add I’m nearly 9 months pregnant and clearly very uncomfortable (not their fault granted). Waited for 7/8 mins whilst two staff were behind the counter doing their best to ignore me and then walked out. Utterly, utterly useless. I grew up in Redhill and was back today for the first time in nearly 20 years, it is a crying shame that people have become so unbelievably rude in the area.

Really rude counter staff. Ordered drinks at counter with intent to order breakfast once seated. Mum needs a walker and I’m in a boot after popping some ligaments & fracturing my ankle. Was literally ordered to pay for drinks at counter rather than paying for everything all at once. So simply didn’t stay to eat. What did they think we were going to do?? Run away? Ridiculous carry on - will not be returning here.

Went to the park with the kids and they wanted a hot chocolate so treated them. Got the smallest hot chocolate in the world which was £2.30 and another £1 for cream and about 5 tiny marshmallows. I like to support small local shops but to pay £3.30 is just ridiculous will have to go to costa next time shame.

Lovely lunch in the park, great service by Shannon and Amy who serve you with a big smile! Food was tasty and arrived quickly!! Highly recommended to all :)

Food was amazing and very reasonably priced, the staff were very friendly and helpful, we had a lovely time and would highly recommend ! Thank you 😀

Took the kids to the park and had refreshments from the cafe. Lovely ladies working and very friendly. Cafe has changed alot since new owners took over in the new year,for the better. Much more options,so looking forward to it opening up fully again. Fab service and fab prices 👍👍 Great park aswell with lots of room for everyone.

Enjoyed a lovely afternoon in the park with the family until I went to The Pavilion for a coffee and a kids hot chocolate. I was disgusted to be told the price of £6.25, of which £3.30 was for the kids hot chocolate, £2.30 for just the hot chocolate, then 50p for the cream and 50p for the marshmallows. Please note this was for a small cup, the same size as a babbiccino which they only charge £1 for. I feel in this strange time, the price is absolutely ridiculous and I will have to think twice if I was to return.

Really lovely place to go. Polite and friendly staff. Food is great, especially the crepes. Cute little area for the kids to play in. Toilets are nice and clean. :)

Heard the opener/ management had changed since my last visit. I had stop going as the service was alway terrible. Sadly, I cannot confirm a change of management but the service seems to have gotten even worse. Staff seem hassled to serve anyone. Pros - Location Cons - Everything else

3 adults and 2 children for breakfast. 1 adult and 1 child breakfast turned up remaining 2 adults and child breakfast never showed up. We had to go inside to enquire were the food was. Man gave us plates over counter all of which were cold. Spoiled start to day and at a cost of £32.00 unacceptable service will no apology for there mistake. I would not recommend this cafe to anyone.

Disappointing to visit what was once a well run, clean family friendly cafe. Paid £6.30 for a smoked salmon and cream cheese sandwich - admittedly not having read the price on the board but assumed it came with a small salad/crisps garnish as in the past, not the case - 2 slices of heavily buttered bread plus cream cheese/smoked salmon sandwiched together and chucked on a plate, very overpriced. Ten minute wait for a latte and 2 babycinos to arrive - dispute it being quiet, the children's’ drinks were placed directly in front of the 3 year olds with straws - but were scalding hot. Dirty tables, filthy play area, unfriendly staff. Will not be back.

Can I say anymore, rude staff, dirty floors, as for the toilets 🤢. I went to buy a coffee and there was no customer service. The floors 🤢 I think you need to use the huge amount you charge for food to buy a mop, I've never gone in and the floor Hasnt been dirty. Why cant you employ a staff member that just cleans the tables and floor??

Waited 20 minutes for a jacket potato after having to ask where food was small potato which was dry with a bit of tuna and lettuce and a slice of tomato £5.95 not worth it

Visited on a freezing cold day for coffee with daughter and grandson. It was lovely and warm and welcoming and 3 year old found plenty of toys to keep him occupied. The prices are good and a great menu. It has recently changed hands and manager/ owner is really helpful and friendly. Highly recommended- we ended up staying a couple of hours and had a second coffee!

Came in to check out the menu for lunch and ended up getting 2 mocha’s to go. Had a nice chat with the friendly staff! The menu looked good! Plenty to choose from and prices are reasonable. We only paid for one mocha as the first customer of the day gets a hot drink for free! We’ll most likely come back for lunch.

I visit this cafe a lot with children, who enjoy the kitchen/play area and enough toys to go round! It’s a fairly small cafe, which I prefer as I can see the children when I go to order etc.

Went in with some friends for breakfast, was delicious and one of the biggest I’ve ever had! The cafe is bright, airy and clean and the staff were very welcoming. Will definitely be back.

Such a shame as this place has potential but the Manager here (blonde lady) is so rude to the customers and staff a like. I couldn’t believe that she would literally grill the staff in front of the customers and then when a customer complains about something she was so rude as if it was the customers fault. Actually you served and charged them for two adults size portions when they asked for kids beans on toast, so you should be apologising and refunding the customer rather than making them feel awkward and in the wrong.

We live locally so have been to Pistachios a few times. Always found a warm and friendly greeting and yummy food. My daughter loves the ice creams which are always very generous portions. For the first time today I tried the pizza- it was delicious, one of the best pizzas I’ve had inEngland! Steven, our server, was polite, friendly and helpful. A great stop for brunch, lunch or an afternoon snack.

We have just spent a heavenly evening enjoying the last moments of this warm summer’s day in Memorial Park.

This used to be a fab little venue, albeit pricey for what it was. However, the service with a charm has gone. Now is it is a bunch of what seems like recent school leavers throwing items on a plate and serving it. Nearly £4 for the small portion of children's beans on toast. £7 for some grown up food given with little care. The ice creams are nice but the freezer keeps breaking and recently they served Sainsbury's ice cream for the price of the organic one they normally serve. Food quality compared to what it was a year ago is poor. You get much better for the exact same price at Pistachios in Reigate Priory Park.

My husband and I got hot drinks here on the weekend. We had latte and a hot chocolate and within about 30mins of drinking we both felt ill and later had upset tummys.

I can walk here and frequently do. The staff are friendly, service is usually pretty quick. Breakfast is very good value for money. They offer gluten free bread for toasted meals, which is always a bonus. Their Americano coffee is good. I like that they service tea in a pot!

Placed two orders at the same time with our friends for sandwiches, half hour difference in time of delivery. Numerous inept staff producing sandwiches at a rate of about 1 every five mins.

Me tome mi nieto de 3 años para Redhill Memorial Park cada semana cuando tengo a permanecer. Le encanta el parque (pero no lo suficiente como columpios para niños deseo el consejo tomaría nota) y siempre visitar la cafetería. Me di cuenta de otras personas se han quejado de los precios, pero realmente, ¿Has visto el tamaño de las porciones? Es una excelente relación calidad-precio y los helados son deliciosos. Sería bueno si no las porciones para niños. Mi hijo de 3 años sólo podía manejar un 1 / 4 del sándwich que le dieron. También práctico tener servicios web, especialmente para los jóvenes y niños pequeños que no tienen la capacidad de "hold".

While the food is nothing special, what makes this place so special is the wonderful staff - the manager/owner has made this place so family friendly and welcoming. If you are in Redhill, I would definitely go here

Café realmente bueno, pero sinceramente, la chica haciendo la comida caliente tenía las manos por todas partes. Yo la vi como esperé mi turno en la cola y sus manos, y ella les envolvieron en su delantal sucio destruidos luego tocado salchichas y beicon sin guantes. No me importa si ella era al menos conscientes de gérmenes son transmitidos, no querría ella tocar mi comida o una taza que iba a usar. Francamente, me puso justo al lado y no me será pasar más de mi dinero en que debido a una mala higiene. Aparte de eso, es genial.

Llevé a mi hijo de 5 años para el gran desayuno brunch (para mí era fabuloso! Y sufrió un ataque) hayfever. El gerente (Ben, creo) corrió a mi ayuda con un anti-tablet que me arregló la histamina en pocos minutos. No amabilidad falsa como esa. Muy apreciado. Mi hijo ama los juguetes en la esquina, y el gran helado en los días soleados. Sin duda volveremos.

Cada vez que visito me pregunto por qué no voy más a menudo. Independientemente de cuando vas siempre me hicieron sentir bienvenido y que su encargo es bienvenido. Ahora espero el clima es mejor que ver colas como así lo merecen los custom v otros sitios locales. Dar una oportunidad aquí para desayunar, almorzar o tomar un café no te decepcionará y seguro de una cálida bienvenida.

Shckingly expensive for a park cafe, untidy poorly maintained ,,poorly trained somewhat complacent staff, smelly toilets, unpleasant poor value food and terrible coffee.every part of my experience was poor and unrepatable, will not be returning here in a hurry.

Perfecto para mi niño de 2 años y yo ir regularmente y es una cafetería luminosa muy agradable si necesitas algo de luz pero no pasar mucho tiempo afuera! Lujoso El personal es muy amable. El café es bueno. Sólo me gustaría que el lugar era un poco más grande que los grupos no llenan toda la cosa cuando están en.

Yo y mi bebé y niño visita pistachos semanalmente (a veces más! Y nos encanta. El personal es muy amable, servicial y amable. La pequeña zona de juegos es ideal para mi bebé, el café es el mejor de la ciudad y la comida siempre es fresca, caliente y sabrosa. Altamente recomendado, no podríamos vivir sin ella!

There's no denying the cafe is my kids favourite part of a trip to the park. We often pop in for ice creams and staff are sweet with my little ones, putting up with indecisive slowness and sudden demands for extra cones or spoons.We often have lunch their too and the food is very good, especially considering the tiny space the staff have to prepare food quickly for so many people on busy summer days.Ben and his staff deserve lots of brownie points for all the ways they support community groups and events as well. Pistachio's cafe is a real hub of the Redhill community.

I was bike riding with the kids and as we have been before thought to try again although some previous visits were not positive. However this one was great. Large pizza, £7.90, the one with an egg on top. Friendly staff and the pizza was brilliant

I was meeting a friend and her 16 month old son and we wanted a place that served a good lunch menu which also had something to keep both our young children occupied. This place was perfect.It is a cafe inside Redhill Memorial Park, which is a 3 minute walk from Redhill train station. It was a beautiful autumnal sunny October afternoon which was great weather for the children to enjoy the adventure park situated next door to the cafe (which had swings, two slides, a nest swing, mini zip line and more) and just about warm enough for us to sit at one of the picnic-style benches outside the cafe to have lunch. The menu is varied and has a choice of sandwiches/baguettes, crepes, jacket potatoes and pizza, with a children's meal deal that includes half a ham or cheese sandwich, fresh fruit, pom bears and a drink for £3.95. I ordered the ham and this was a thick slice of carvery ham, not simply a thin slice of pre-packaged variety which I was impressed by. Had I known I would have asked for butter on one side of the sandwich only rather than both sides being heavily buttered.I had a ham salad sandwich which was made to order and was tasty and fresh. The flat white coffee was also very well made and not too milky. Inside the cafe there is a play corner for the children with toys and a mini park bench for them to sit at. It can get very noisy which I guess is only tolerable for those with children. All in all a good place for people with children who want decent food too.

Next to a young children's play park, great if you have young children but grim otherwise. Lots of high chairs and children's mess and pushchairs. Not be visiting again. Best bet is get to nearby Sainsburys for a £3 meal deal or Costa if you want to sit in the park. Wait time is also pretty long. But great for young kids and their mums.

Children very welcome. Lots of healthy attractive food for adults and children. Toys to play with. Very friendly staff. Just by the playground.

Great place for kids. The park is new and with plenty to play on with a 7 and 3 year old. The cafe is a great treat if the kids behave well. There is good quality ice cream and many other options. Their hot chocolate and cookie is always a favourite of my kids too...

The staff here make the restaurant a great place to stop and have a drink. They can not do enough for you and your custom is valued. Their polite and friendly manor welcome you instantly and you are made to feel at home. I came here with several children with disabilities and the staff were absolutely brilliant with each of them, giving them plenty of time to respond to questions and decide what they'd like to drink and eat, which I really value and respect as speaking to unfamiliar people can be a challenge for the children I came with. Location is great- accessible- plenty of parking. Drinks are reasonably priced with a good selection to choose from. Breakfast is great! Would recommend it for catch ups and family visits to the park.

We love this cafe and all the staff. It has a wonderful welcoming atmosphere and the crepes are delicious. I really appreciate that they have a great choice of gluten free goodies both for grown ups and kids as my daughter has coeliac disease. They have a choice of gf cookies (including one with smarties on my daughter loves), Pom bears, nakd bars and lots of other lovely things. The best thing is the big smiles from the staff, the events for kids like ballet and the brilliant park right next door. Just what Redhill needed!

The title says it all. This place was so welcoming, even though we had a dog with us (some places treat us like lepers, but not here). The staff were so pleasant and helpful, keeping our take-away food and drink chilled for the train journey home whilst we ate some delicious hot food. We left feeling well fed, and prepared for a 4 hour journey home.Jessie (the dog) was made very welcome too, with water and treats being offered more than once. All in all this treasure of a cafe was just what was needed in this cute park close to the train station. I would highly recommend it to anyone passing by in need of a break, and anyone with a dog will benefit from not only a great walking area but the chance to relax with a snack or drink in surrounding they often find themselves (needlessly) barred from.Recommended by John, Karen, AND JESSIE.

Thought we would stop at the park as driving past and popped into cafe for a bite to eat, ended up staying for several hours, lovely park and cafe, excellent food and staff sooooo friendly, if nice weather we will go there again tomorrow

Really good place to stop for a snack. This place is clean and the staff are excellent and very friendly. I would highly recommend stopping here for a coffee , cold drink , Ice cream or pizza etc !

Really nice service from a keen manager. Very nice food as well. Nice to have Redhill invested in. Very accommodating with children/babies

I made my first visit to Pistachios after hearing great things on Facebook. It didn't disappoint. The food was gorgeous and the service was really friendly and helpful. I had met friends for coffee with my 1 year old and it was so lovely that we stayed for lunch as well! The toys and books for the little ones also went down really well. I will definitely be back soon.

We have been to cafe many times and are never disappointed. The food is always yummy (I recommend the crepes) and the customer service second to none. My daughter loves playing in the toy corner. Great place for families. Keep up the good work.

Ben and Sarah must be the most friendly managers I've come across. They've really listened to the local community and it really shows. It's a great little cafe and their food is fantastic, especially their crepes! It really is an example for all local cafés to follow! Thanks for making the park a much nicer place to visit guys x

I visited pistachios on my lunch break recently. To my benefit It was an early lunch and the place wasn't totally packed out which gave me the opportunity to get into a very pleasant conversation with the manager. Ben who is a ex servicemen is a very polite guy who really does care about the service the cafe provides, it's really great to see what he's done with the place and would recommend to anyone.

Each time I visit here I always receive second to none customer service. The staff are polite, attentive, and go out of their way to ensure your needs are met even when they're rushed off of their feet!

Yesterday my wife and I hosted a "welcome to the world" party for our daughter at Pistachios in Redhill and we can not rate them or thank them highly enough for being such a great venue.Ben and Sarah were amazing from the very moment we asked whether it would be possible to host the party at Pistachios and have done everything they possibly could to ensure the party we wanted was achievable.The staff, food and drinks were all spot on and nothing was too much for the guys. They even got some pineapple in so we could have a Hawaiian pizza (my wife's favourite) even though that isn't on their standard menu.We recommend anyone looking for a party venue to consider Pistachios and are looking forward to having more parties for our daughter there in the future.

Hubby suggested that we visit Pistachios for a highly recommended all day breakfast. We were warmly welcomed and served quickly. We opted for two Grand Pistachio Breakfasts, a hot chocolate and an americano. The breakfasts were amazing, not sure I will need much for dinner. We'll be back.

A great place in the renovated Memorial park. They have a great selection of drinks, treats and more food.Incredibly friendly and a great place to enjoy a very nice cup of coffee with a cake. Absolutely fantastic, what we needed in Redhill!

Previously this cafe was average, but since Ben and his partner have taken over it is my favourite place to go for lunch. The food is better quality than anywhere in the area and the coffee is good, which so many "coffee shops" seem to over look recently. The children's menu is outstanding with a good healthy range of hot and cold options for a very reasonable price. I will recommend Pistachios in the park, Redhill to anyone who asks and I urge anyone reading this to go and support such a wonderful local business.

Since the new people took over, it has been a pleasure to visit. The service and food is always on point and we are always made to feel very welcome! We will be coming back as much as we can :)

I visited the cafe on my lunch hour as I have been told great things about the cafe... I was greatly disappointed. There was two members of staff and it took approx 15 minutes to knock up a sandwich, which wasn't anything to write home about may I add.

I am a wheelchair user, and as soon as Ben or Sasha see me on my way they come and open the door for me.I am made welcome, and I even have my own mug I leave there now as I have difficulty holding other mugs and cups.It is so lovely is here when I needed time out from my home, as work is being done there, I came to Ben's Cafe. My friend pointed out yesterday, I said I am going to Ben's, not Pistachio's as I used to.

New manager is very warm and welcoming. Nice no frills place to take the kids and meet other parents. It's also lovely to sit outside when the sun is out and the playground is just next door.Crepes are yummy!

The new manager is very friendly and helpful, what a difference since the last visit with the previous people you ran it in July. Its very dog friendly I will come back and bring the dog next time. The girl that served me had a very nice smile I think her name was Tasha and she only recently started but is very lovely and polite. I hope she stays, I cant recommended the place highly enough, the food was excellent and plenty of it. The new manager I think his name is Ben as really changed the atmos for the better.

Went to the park a couple of weeks ago and used the cafe with two adults, two toddlers and a baby.There was only one member of staff Nicola. As soon as we walked in she was welcoming and explained she would be with us shortly. She was working flat out, I was indecisive on the pizza I wanted and she offered to do a half and half. She did a small version of the soup for a child and it was just the right temperature. She was all alone but was attentive to everyone that came in. I've been there before with the previous management and there have been about 4 members of staff being far less efficient than Nicola did on her own. The food was yummy and we didn't wait that long considering she was doing it all from scratch. The toilets we clean and had toilet roll which is always a bonus. We've are lucky to have such a lovely new Park and now have a good cafe too. Just wish Reigate priory cafe would follow this good service. I'm only knocking off a star because they were only running with member of staff even though she was very good. I look forward to future visits.

I have been here for lunch on several occasions in the last couple of months. The food is excellent ...plenty of choice, crepes, pizza, interesting sandwiches and snacks .....and the cafe is very clean and well presented. The service is excellent, and even when really busy the staff show interest and reassure you that they will serve you ASAP. They are friendly, smiling and courteous on every occasion. Apparently the cafe has recently been under new management. Well done to the lovely staff in Redhill's Pistachio's.

Excellent coffee, very good food and fantastic staff. A must visit for a bite to eat if you are in Redhill.

This place is superb, its great value, clean and the food and service is first class. A real must go to.The staff make it for me, so accomodating.

I and a friend were out for a Sunday walk and came across this café in the park. Great choice on offer and all freshly made. The place seems very popular with young families as well as older people and though it was busy ( lunch time) the service was efficient,friendly and enthusiastic. The café is modern, roomy and airy and with plenty of seating in and out and it was great sitting outside in the sun watching the world go by. We would be going there more often now for sure.

This is the first Time I have been to redhill ,but what a lovely surprise the pavilion gets a thumbs up from me ,I had a lovely ,BLT, coffee , all served with a smile .will definitely be back.

I returned to Pistachios when we were at the park. They were incredibly busy (so pleased for them!) but it didn't affect how we were treated. The lovely owner/manager was so lovely as was the last behind the counter. She even boxed up the pizza I couldn't manage. If you're in the area and park at the supermarket as there isn't enough car parking. PS: try their ice cream. It's lovely.

You wouldn't think that you could wrong with a kids beans on toast but Pistachios did - spectacularly. Dry cold toast with about five beans. It is also the worst breakfast I have ever seen, reheated to within an inch of recognition. The coffee is bearable if you are in the park.

Met up with friends & their toddler today at Redhill Memorial Park & had a late lunch & drink first at PITP. Service was friendly enough & reasonably efficient. Was a little bit surprised to have lettuce in a toasted Brie & Cranberry sandwich as it did make lettuce a bit soggy.Lovely melon smoothie.Still a good lunch, will be back.

As it's half term, we took our wee one to the park and popped in for a cup of tea and ice cream. I thought it would be the standard cafe food and yes there were sandwiches etc but there was an excellent breakfast menu, crepes, fish and freshly made pizzas too plus an excellent assortment of teas, coffee, ice cream and ice lollies. It was very reasonably priced too. We were served by a hard working young man who was very cheery. Nothing was too much trouble and he brought my pot of green tea to an outside table which was a nice touch.There simply isn't enough eating establishments in Redhill so I was very pleased to find this wee place. My only complaint is it was a wee bit untidy but that was down to not enough staff. Totally forgiveable. Will be popping in for a pizza soon. I hope Piatachios goes from strength to strength in Redhill!

Redhill's Memorial Park was completely refurbished last year and now has a new play area and cafe. Our first couple of visits to the cafe were marred by some very slow service but this has largely been rectified!The family stopped by for lunch last weekend - the children's meals are of a good size and the sandwiches are excellent - it is clear that everything is freshly made to order. The cafe itself is bright and airy and will get busy at lunchtimes - there is a lot of seating outside...Downside, well, the tables weren't regularly cleaned and the service, whilst improving, isn't quite there. Overall, however, a very good place to stop and eat with families.

I feel sad having to make this report, because the memorial park is now a very pleasant place, especially on a sunny day. This cafe should be the cream on the pudding, but it's not - yet, I hope. It took 20 minutes to rustle up a club sandwich and a breakfast, when there were only 2 other customers. The breakfast was, to be honest, dreadful. Rubberised eggs and bacon and sausages which bounced when dropped on the floor. I don't really think I could have prepared a worse breakfast myself with my eyes closed and blind drunk.The staff are pleasant but seem too distracted by other things, especially when regulars - either local authority workers or Pistachios' staff - turn up and everyone sits talking at a table, while someone - presumably - does the cooking. I have no idea how the cafe will cope with a sunny day and lots of customers. A radio stattion was also blaring out - certainly not enhancing the experience.I've tried the cafe now twice and had the same experience, so I'm afraid this one is off my lunch list.Such a shame.