Pinza! in Tower Hamlets

I placed an order on Friday 01:35AM a 12-inch pepperoni deluxe with 6 BBQ wings. The pizza arrived stone cold not only that I was disgusted how could they deliver burnt BBQ wings? The burnt smell took over my pizza couldn’t manage to eat it, I only had two slices. I wrote to JUST EAT explaining the issue, the response I get back was I've checked the order details to see what I can do for you. Since you paid for the order in cash, and the payment was made directly to the [restaurant/store], it's not possible for me to process a refund. In this situation, the best thing to do is contact the restaurant to ask for a refund, as they hold the funds. I hope this helps. I then contacted the restaurant explaining what I’ve been told by JUST EAT spoke to the manager/Jay absolutely rude not even an apology for selling me a burnt bbq wings and a missing item from my order, no manners whatsoever zero professionalism. Refused to give me a refund or another order free of charge….

When I called to replace order they hung up on me and took the phone off the hook. Horrific customer service. Do not eat there!!!! From reading other reviews it seems like they are in the habit of using out of date ingredients.

There are no seats but it is a takeaway service and the service is quick and excellent! Advised! Top 5 stars

Excellent food and service. Delivery driver Ali was friendly and delivered with care.

The only good thing about this restaurant is the friendliness of the worker. The rest was a disaster, my worst experience in London. Disgusting food, even worse bathroom... No comments... I don't recommend at all.