Based on 739 opinions finded in 1 websites
Based on 739 opinions finded in 1 websites
Nº 1063 in 2648 in Liverpool
Opinions
Fab place for adults and kids alike. Kids bowl free and the food was great! Loved the rooftop terrace! X
Emma McDonagh . 2025-04-16
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Overly expensive, really hot inside
Ashley Wylde . 2025-04-15
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Great day out here, roof bar was nice in the sun and 10 pin was great, the pizza is massive and delicious, shame the power cut out and we missed the end of our game but would recommend
Will C . 2025-04-13
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Great bowls and pool night, and excellent music from the band. Grace, the front of house, was fantastic too. She was so helpful and accommodating and really added to a great night. Highly recommended.
D P . 2025-03-29
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Nice venue, but shocking service. A few staff members hanging around the bar, but only one serving at an embarrassingly slow pace, forgetting orders and pausing to sort drinks for people he knew in between finishing a round order
Andrew R . 2025-03-28
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I asked would they charge my phone. I had a lead and plug. The diminutive bar tender said he cant because of health snd safety. . So unhelpful. Over priced poor atmosphere. Avoid ++**
Damian McKeon . 2025-03-26
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Rude staff, as well as a hair left hanging out of my glass
Daniel Joseph McKeon . 2025-03-26
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Booked to go with a child. There was nothing to say about times for children’s at the time of booking until after you had payed. Booked for half 7 and was turned away with no refunds. Disgusting
Ashban . 2025-03-21
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Terrace during the summer is perfect
Rithesh Philip . 2025-03-19
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We booked the “kids bowl free” package and we enjoyed it overall, but all lanes were booked and they only have 2 bowling ramps to share between all lanes. This meant we had to quite often wait for one to be available for ours kids turn.
M S . 2025-02-22
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Overall rubbish experience, our drinks were sat at the bar for ages then had to go over and get them and when I went over the bartenders had no clue about the drinks which is weird bc they put them there… food took 40 minutes and it was NOT worth the wait because my chicken burger was burnt and cold. Only saving grace from the experience is the photobooth.
Chloe Thompson . 2025-02-21
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Was fab evening bowling then a live band in bar 🍸 😀
Noreen Lively . 2025-02-19
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Went to the pins x casa italia valentines night and had a lovely night, the food was delicious and the entertainment was really good! Only downside was paying £20 for 4 lemonades which is a bit steep but other than that we had a lovely night
Amy Rayfield . 2025-02-19
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Cool stands bring light sports and gaming entertainment.
Tomas Brieger Olsson . 2025-02-17
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Visited to play bowling and have a few drinks before heading to China Town. No problem booking in and getting lane for bowling, was told to wait at the bar and get a drink before heading to the lane so they could check it was clean and ready for us from the previous booking. We went the bar, ordered 2 drinks, beer was flat and not a full pint. Thought it was just a one off and didn't complain. Anyway, we headed to the lane and it hadn't been cleared, left over pizza ends, plates and glasses had been left there from the previous group. This was cleared eventually and we played our game. The only criticism would be that the bowling balls were greasy from the other players that were eating pizza etc and then playing bowling. Don't think food should be eaten at the bowling lane whilst playing. Ordered 2 more drinks before leaving. Probably wouldn't return in a hurry and would try other places for bowling.
Victoria Dunbar . 2025-02-09
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Good staff, live music on Fridays and air hockey. What else could you want
Paul Goonoo . 2025-02-01
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Pins non alcoholic drink cost £6. Who’s crafting this? Merlin? Other than that good night. Should have been £3 for a non alcoholic drink though
Jamie Turner . 2025-02-01
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Roisin was lovely, amazing service.
Megan Hughes . 2025-01-29
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According to the barman - a half pint glass which should be full when ordering a half pint of beer - was 3/4 full when it was served to me and ‘apparently’ there is a line to show why it wasn’t filled to the top. Clueless? If the glass wasn’t made to be filled to the top with beer then why on earth would you have them. Beer was also incredibly flat.
Louise Harrop . 2025-01-26
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Great location to spend day in:)
Alen Velkovski . 2025-01-25
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Was in town for a trade show, went in and asked if I could bowl even though it was just me. Bartender said yes then told me to wait at a table near him. He said it was a 30 min wait. I waited an hour then asked if I was still ok to bowl when a lane became available. They told me no they don’t think they can put just one person on a lane. What a waste of time.
Harrison Turner . 2025-01-22
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We purchased two tickets for bowling, but couldn't make it. We were able to cancel and get a refund with no issues whatsoever, the staff were very kind and understanding.
Arran R . 2025-01-15
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Checked online and saw all times were free to play darts so came in. No staff downstairs so went up to be told we had to book downstairs. Waited at bar for a manager to book and were told its a 20 minute wait. Unsure why it has availability online to book then but fine. Waited a while for them to come back and were told it'd be ready soon. Waited longer and were told it'd be another 25 mins, by which point we'd had drinks waiting and been there an hour. Bit of a shambles, shouldn't show availability online if there is none and there should be staff available. Ended up giving up and going Roxys after an hour (which was straightforward and staffed) , shame.
Bella . 2025-01-14
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Great athmosphere all decked out like a ski lodge! Food was spot on, lovely mac cheese burger. Brilliant Fleetwood Mac tribute band playing in the roof terrace. Shame about really rude male bar staff, who clearly didn't want to be there. No customer service. In contrast to Diegos Demise bar where I went later, where staff were much busier but much more attentive and friendly. I know where we'll be returning to...
Hat Bet . 2025-01-04
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Booked the NYE Roof Event for £40 per Person showed up before the entrance time of 6pm got in couldn't get a seat and told we was too late. Had wait an hour to get a drink that was extortionate prices. Had to stand up through out the whole night due to the obvious over selling of tickets. Couldn't hear any of the acts or the quiz because they didn't think to put speakers around the venue. Nothing against the hosts or the staff they were working as hard as they could just poorly organised. We also tried to get in contact two weeks in advance about the event with a query but didn't hear back. Really put a sour note on our new years.
Lewis . 2025-01-01
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RUINED New years. Spent £45 for a party here. Was told free welcome drink. Didn’t even get it. had to wait nearly an hour to get served at the Bar and too expensive. Bouncer didn’t have a clue where we was going as there was two events on. Got sent upstairs to where the comedian was meant to be but he had only done an hour from 7-8. Clearly way over booked and we arrived at 9:30 and left by 10. Feels like Robbery going there having soent £45 to go in and nothing that was promised happened. 4 drinks at a tenner each. Food was also overpriced and terrible with cold chips
Jake Lyons . 2025-01-01
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Spent £40 on a ticket for a new years event, completely oversold no where to sit, bar was so understaffed I felt sorry for the poor lads took ages to get a drink (again not the staffs fault), expensive drinks + food, then to top it all off got told by some bouncer I had to wait to outside in the rain n cold for a taxi even though I spent £40 on a ticket, genuinely never had a new years event as bad as this one, complete disgrace; the hosting was average as was the stand up comedy (though there were some funny moments) and the quiz was garbage. Could not reccomend this place any less
Tom Coldham . 2024-12-31
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Shockingly organised roof event. Event was scheduled for 6pm, wasn’t organised, extremely rude front desk staff, took 30+ mins to get served as it was clearly oversold. Shocking service.
Sophie Allen . 2024-12-31
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Did bowling and karaoke on one night. Bowling was okay but the karaoke room was quite bad. The sounds system was not the best, big lights were on so it wasn’t the best atmosphere and the karaoke system was not quite good compared to other places we’ve been before. Some songs didn’t play, the ipad locked a couple times which took our time, as well as having to go out to order drinks so we didn’t really have the full hour. For karaoke would probably go somewhere else next time.
Nikolett Toth . 2024-12-28
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Chill place with 2 floors and a terrace. Plenty of options in games
harshad vats . 2024-12-21
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rude, arrogant staff. made a reservation on their website. spent over £50.00 on it, only to turn up and to be told it wasn't their problem and to be spoken to like an idiot. no apology, nothing, although the problem was completely at their end. Still yet to receive a refund almost a week later or an apology for that matter
Joel Roderick . 2024-12-10
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Decent enough place, drinks a little expensive though and the bowling/pool etc is very pricey.
Lee Rooney . 2024-12-07
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Brilliant, great work night out with the team all having a blast
Neil R7 . 2024-12-05
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Great bar, good menu, lots to do. We bought food and drinks got comfy and then a member of staff came over to tell us the entire downstairs area was reserved from half five. No signs up and no mention at the bar when we were paying our money. Moved elsewhere in what is a giant venue and decided to try the pizza and milkshakes from the bar the opened at 5.30, cos we wanted to try alcoholic milkshakes. Stood for 25 minutes without any sign of bar staff, despite asking a manger where the staff member was, and got sick and went elsewhere to spend our money. Good bar, badly ran.
Andrew Rousell . 2024-11-29
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Great evening here with work, played pool, beer pong and shuffle board also had some laughs
Martin Humphreys . 2024-11-19
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Nice place, staff at bar are friendly but they seem to have an issue with their QR code ordering system. Both me and a friend ordered a drink and neither arrived, shouldn’t normally be an issue and most of the staff at the bar were understanding, but a girl who seemed to be the drinks distribution supervisor gaslit me saying I ordered wrong or not at all, I showed her my bank statement and she still didn’t believe me, saying she delivered the drink already and that it was something else that I didn’t order. I insisted I had ordered it and she went to check some computer upstairs, then apologetically came over with the drink I ordered, exact same scenario happened with my friend. I suggest she shouldn’t accuse people and gaslight them as it leave a sour taste for that otherwise is a good establishment, and maybe she should get her organising skills in order so that she actually fulfils the orders people do on the QR codes.
Piers Taylor . 2024-11-16
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Great place to go with a group of friends. We had the table tennis table. The equipment was good quality although I'm sure the guys playing pool next to us were getting a bit miffed with the stray ping pong balls! Only had a coke which was average price. Pizzas downstairs smelt great tho!!
Sue Warwick . 2024-11-16
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Had a karaoke booth booked as part of my sister's hen do. Would highly recommend, it was one of the highlights of our weekend and so much fun!
Lydia Giles . 2024-10-30
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Have been here many times over the years for bowling and have always managed to get a lane, my issue is with the drinks side of things, they don't seem to cater to people who can't tolerate carbonated drinks which let's it down in my opinion also the pizza was very thin and a bit soggy.
Tammy Tiger . 2024-10-30
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Boss day out bowling with bevvies 😎👍
liam o'brien . 2024-10-21
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Always a pleasure, but seems to be lost its magic lately
Altug Ozeren . 2024-10-17
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Went bowling on a night out with work, super fun and not too expensive
ian moncrieff . 2024-10-07
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Great time in this place, went couple of times and never regret it. My company booked a place and time here, I was playing and taking over 4 lanes myself and got a great cardio workout + drink was great and food I got cost me 0£
Mo . 2024-10-06
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Work get together, was amazing from start to finish, staff were lovely, food was great, really good laugh loads of fun things to do, darts, bowling and games set up
DebMG . 2024-09-28
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Went there for cocktails and bowling, had absolutely no idea where I was going approached by a lovely smiling blonde woman at the desk who welcomed us with great enthusiasm and joy. Overall enjoyed our time and would go again.
David Cafaia . 2024-09-27
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£18 per hour for a beat up pool table with warped cues. Absolute rip off.
Da Cue . 2024-09-25
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Honestly had the best night! Staff super friendly and so many things to do - thank you!
B H . 2024-09-22
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Greta atmosphere and very good service. We enjoyed a game of shuffleboard followed by a few drinks.
Ian Barker . 2024-09-16
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I used to be a fan of Pins but the last time I visited I was really disappointed. Waited an hour for two slices of pizza. If you order a round and pay by card, the card machine gives you an option to tip. Depending on which bartender you get, they’ll add a tip without asking you, which I think is a bit snide.
Rob Zo . 2024-08-27
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Foods pretty standard tbh but the place and its pool tables bowling curling etc is an an amazing experience great laugh with friends and also a great date night with girlfriend tad expensive but worth it for a change
Col Rourke . 2024-08-27
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Great place and it has everything in one location, Drinks/food and entertainment ie Darts/pool and table tennis to name a few.
Browns Biking Adventures . 2024-08-23
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Slow service expensive for what it is
Terry D . 2024-08-18
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Brilliant service, booked karaoke rooms for a hen do, which was brilliant, paid for drinks package which I didn't think would last long but it was perfect...possibly all too busy singing but definitely had plenty to drink
Holly Fitzpatrick . 2024-08-15
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Went last night to celebrate a friend's birthday and an incredibly aggressive bouncer shouted at my girlfriend half his size that she wasn't getting in because she had adidas leggings on. Won't ever be going again. Absolutely disgusting!
Simon Jones . 2024-08-11
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It was early afternoon so very quiet which suited us. Played 2 games of bowling and ordered food and cocktails. Played other games including Pool. Food was ok, fries were bit undercooked. Staff were lovely and very helpful. Defo go here again as loads to do.
Elaine Deaves . 2024-08-08
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Something for everyone. Beautiful venue with really helpful staff
Jamie Somerville . 2024-08-08
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Hired the karaoke booth for a group night out. Drinks service was great and a large selection of songs available. Highly recommend for a cheap and cheerful night out
portia fahey . 2024-07-29
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Good atmosphere but far too pricy
Pande Monki . 2024-07-29
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First time bowling with a child. Large spacious venue. High standard of cleanliness in all areas . Venue is easy to find . Good selection of food and drinks . What is outstanding is the welcoming and friendly staff . They absolutely made our visit fabulous. Thank you , we will be back very soon.
Days Out . 2024-07-21
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We had a great family time on Sunday afternoon…great fun and loved the Tie-Break Combo bowling, food drink and 1hrs on the games table!!!! My 8 year old had a ball as did my 20 ye old and boyfriend…highly recommend it. Staff were so friendly and chatty
Paulette Roberts . 2024-07-15
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A nice place to play bowling and basketball.
EBRAHIM S . 2024-07-08
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Place seems a little confused, too many things to do, and so expensive! £20 for an hour of shuffle board, also got told that on a saturday you have to pay for 4 people to play darts, even if their is only 2 of you! That's £36 to play some darts, you could buy your board for that! not to mention me and my friends noticed that the prices increased on everything after 8 which is a joke, place is expensive enough as it is. Managers seem to be very inattentive, rather than helping their staff they all just stand at the end of the bar doing nothing, bar staff were lovely and food was okay. Won't be coming back, would rather somewhere with some actual atmosphere, place is always dead, but when you're paying £20 for three pints no wonder it is
rella . 2024-07-03
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Had an great experience all the staff was lovely an polite adian was great
Jay P . 2024-06-27
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Roof top terrace in the sun spot on 👌.
neil jones . 2024-06-23
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Love love love this place. The whole asthetic is such a vibe, with the graffiti and neon lights so vibrant and it’s a fun day out for a few hours, you can have food and drinks/cocktails. Can't wait to go back as we just had a taster today of just a hour slot to see what it was like. Next time i will definitly be booking a longer time slot with more of a games package.
Dinesh . 2024-06-17
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Great place for food, drink and entertainment. Father's day visit, so much quieter than during evening visits of the past, but really enjoyed every part of the 6 hours we spent there.
Tim Morgan . 2024-06-16
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Amazing night !!! Made all the better by the DJ Matt.. live music was excellent but Dj Ms tunes was another level. So much so I stayed even after my friends left. Plan was to meet them once music levels dropped. But they didn't..the range from new to old and mixes from genre to genre was incredible. Honestly another level from the predictable djs all over the city.. even when my sister turned up she highlighted the music.. all.waiting on staff qnd door staff were friendly polite and professional..amazing night thanks.. will be back
Laminate Man Flooring (Oz) . 2024-06-16
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Absolute shambles. The bowling lane was broken. Bouncers were an absolute disgrace. Extremely unprofessional and damn right rude.
Ryan Wilson . 2024-06-15
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Come to Liverpool with family wanted to play tenpin bowling we went online to see info and prices we then walked 25 minutes to the venue to be told it’s 18+ this was not stated online so I just mentioned that it should point this information out clearly on the website to save instances like this. We were walking out I turned around and the staff member rudely muttered under his breath and gave a shocking look to me. Thursday 13th June at 19:30 The anger is coming for how the staff member treated us.
alex woodall . 2024-06-13
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Loved it, as did the kids. Music needs to be louder, other than that is was superb.
Stephen Pugh . 2024-06-01
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I love this place I was amazing very stylish great atmosphere bands playing in house music
John . 2024-05-29
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Wow what a venue. Great for a night out. Such a good vibe and the place looks great
Sam B . 2024-05-23
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Me and my partner came here to bowl and it was a lovely intimate atmosphere! My only concern was that there was not enough bowling balls of different weights that they could provide us and we had to ask the group next to us for one. Nonetheless, the bar service was quick and attentive!
Thea Isabelle . 2024-05-19
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Excellent place to enjoy your self with friends 🧡
C T . 2024-05-19
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How can such a nice looking place have such a vile clientele that comes ? People are grim, bar staff really rude and the drink prices don’t even get me started.
charlie hayes . 2024-05-08
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I first encountered this place when I took my daughter and her friends bowling, which was just brilliant! The staff were exemplary in every way: friendly, helpful, professional. They made us very welcome and were amazing with the kids -one of whom is autistic- and their 9 million questions!! The food was boss!! The pizza lads were excellent and so were the pi zzas! Bar staff were also top notch, happy and smiley and really helpful. Drinks were decently priced with a w-i-d-e selection . I came back the next evening with a group of 6 for a birthdsy, couldn't have picked a better place! Live music, dancers, boss atmosphere! The roof terrace felt like we were on holiday abroad! The guy on the burger/pizza place deserves a medal for 1. Coping with our endless demands and 2. Making some of the best food in town. All in all a complete success ! Will be telling more people about this place!
Lee Kelly . 2024-05-07
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Had an amazing night here with work friends. Very well organised. Service was very good.
Deborah Preston . 2024-05-06
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Very busy and upbeat bar with bowling, shuffleboard, beer pong etc. suitable for large group of guys and girls, live music and dancers throughout the night. Well dressed crowd (no fancy dress) - overall great experience and worth a visit.
Ross Methven . 2024-05-05
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Sinead was fantastic, amazing customer service and very friendly. She was very helpful and was a great ambassador for Pins. Thank you
Chad Thompson . 2024-05-05
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Great live band but boy do you pay for it in the drink prices, and then the prices went up even further after 8pm 😫
TONY BLYTHING . 2024-05-03
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Hired out PINS for a corporate event to mix work and play. Food was a bit too salty for us all but couldn’t fault the day otherwise! Excellent value, easy to communicate with and very accommodating. Highly recommend.
Daniel Owens . 2024-05-01
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Great place for a few beers, a meal, and some games. Children friendly and very helpful, friendly staff. Grandchildren loved playing the 10 pin bowling 🎳 and pool tables. Enjoy your drinks while playing. Sunny days 🌞 check out the outside seating terrace areas. Great place for birthday parties and adults night out. Definitely recommend, and will be visiting again.
George Turner . 2024-04-27
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Service was fantastic! Cocktail was amazing!
Laura Barton . 2024-04-26
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Came to pins for the first time and I was blown away by the host Ellie who directed me to my seat and sorted all me out with activities such as pool and we had the most amazing time and would recommend to anyone
Liam Culshaw . 2024-04-24
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The staff were absolutely amazing!!! Kept our drinks topped up and pizza coming, we had a fab time :)
Laura McKeown . 2024-04-21
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Always amazing service at PINS ! Staff are very attentive and friendly :) The roast dinner never disappoints , would highly recommend
Joanna Furmedge . 2024-04-21
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fab time bottomless bowling for a wedding celebration, would recommend :)
Han Carbery . 2024-04-20
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Amazing experience!!! Delicious food, great atmosphere and super friendly staff. Couldn’t recommend enough
Sophie Sheppard . 2024-04-14
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Lovely place with great atmosphere, here we played bowling had live music, live sports and great food. The price is great compared to other places as well. I would recommend this place to anyone from stag/hen dos to family days out
John Barrett . 2024-04-07
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Jack was amazing and so attentive and friendly. Would recommend to everyone!
Shannon Cook . 2024-04-06
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Jack was very attentive and provided 10/10 customer service skills
Rebecca Wright . 2024-04-06
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Food and drinks were quick and we didn’t have an empty glass at the bottomless! Jack was amazing!
Lauren Measor . 2024-04-06
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Amazing place! Went here for a friends hen do - drinks were flowing, pizza was delicious (they were great with my dietary requirements) and Jack who looked after us was absolutely amazing! He really looked after us and made us feel really special ❤️
Sophie Orpen . 2024-04-06
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Great service from Iggy, the waiter
Jay Dee . 2024-04-05
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Jack was excellent. Always available when we needed something. Great venue. Service was excellent.
John Kerr . 2024-04-04
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Really chilled out and relaxed environment. Well, that was until my girlfriend kicked off because she got beaten so badly
Liam Rowlands . 2024-04-04
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Amazing atmosphere and fantastic bowling
Ryan Smith . 2024-04-01
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Amazing! Josh had served us twice now for Our Sunday feast, and he is the best ever! The whole team cannot do more for you, and the food itself is outstanding. Already waiting to go again.
Let's Smash It . 2024-03-31
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Always love visiting PINs for drinks and bowling, but was the first time dining for a roast. Jack was a great friendly host, constantly checking we had everything we needed and chicken roast dinner was amazing! Super filling, so glad we decided to bowl first 🤣
Ellie McPartland . 2024-03-31
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Love coming here for a Sunday roast! Sometimes the food can be better than other times, and if you have sensory issues it can be a bit loud with a live band/kids about (although I am all for family friendly places !!!!) but the service is just absolutely fantastic - the servers really can’t do enough for you, all of them so friendly and make you feel so welcomed. Great value for money too !
Roman Owens . 2024-03-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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61 Opinions
Great quality and fast delivery. Suggestion to the Boss: Please allow every pizza to be ordered as calzone, as there are not a lot of calzone flavours right now. It would be great if you allow for addons with the calzone pizzas: for example the garlic bread with cheese would be perfect if I can add peperoni. Lastly, it would be the best if you allow to chose the base of the pizzas - so I can order any flavour of pizza with garlic, BBQ or tomato base. Many thanks ;-)