Pine Marten in Harrogate

Actual abysmal service. Waited for over an hour to be served after asking twice and being fobbed off by staff members. Burgers were dry and comparable to a rustlers burger. A standard beef burger that cost 16 pounds come with chips but the vegan burger for the same price doesn't? Make it make sense. Overall really let down and I would NOT reccomend.

Really high standard of food in a lovely environment.

What a lovely place! Original leaded windows, indoors the original wood panels gave the place a small stately home feel. The food was well cooked and reasonably priced. We had the Xmas menu, Not 5 star food, but good all the same with a great atmosphere.

Beautiful venue and THE BEST roast beef in Harrogate!

A beautiful pub with great food and service. Our group of 10 all left blown away by the quality of the food!

Ok so it was busy with a couple of Christmas group parties, BUT…. You make a booking, which is accepted, and you expect the usual excellent service. Sadly we were forgotten about all night. Had to ask for menus, ask to order, ask for our drinks order, ask to order dessert. Then after spending over £200 for 4 of us we were told to pay and leave as the bar had closed. And the food? Well poor tbh. All in all not a great experience. Don’t take bookings if you can’t give everyone the service and quality of food they are paying for.

Had an absolutely delightful lunch on Wednesday, and Monica was the star of the show! From the moment we walked in, her warm welcome set the tone for an amazing experience. Monica's impeccable service and friendly demeanor made us feel right at home. Her recommendations were spot on, especially the sea bass, which was an absolute treat. Monica's attention to detail, ensuring our drinks were always topped up and checking in on us just the right amount, truly elevated our meal. Her genuine smile and cheerful personality made the afternoon even more enjoyable. Kudos to Monica for making our lunch unforgettable!

Nice place for dinner and drinks. Upmarket gastro pub with corresponding prices.

Excellent place. Great food. Decent prices

Fab venue.couldnt fault!! Would highly recommend!!

Do not sit in the bar area & expect to be serviced! Had to leave because nobody was interested in taking our order … couldn’t even get a drink. Ignoring the table… even got up to find a waitress to take our order who didn’t come over after 10 mins.

Hadn’t visited for a long time. Great food and attentive service. Pleasant quiet atmosphere

Another visit - tempted by an offer, but slipped out for a mid week tea. Lovely warm welcome, fires lit - nice ambience. Drinks ordered and nice slow service. We were in early - 6:30. Shared a nibble - the beef croquettes - superb. She had lamb, I went for surf and turf. Oh My was her first reaction. I enjoyed the first prawn and said similar. Both mains were superbly cooked, hot and tasty. As we had just come out for tea, we didn’t have coffee or pudding - full !

A very nicely decorated restaurant/pub. I visited for lunch with friends and found it to be a great venue. Nice surroundings, good attentive service and tasty food.

We came for a roast dinner and you didn’t disappoint at all. The stuffing wrapped in bacon made our day and we had to order more as we couldn’t get enough of the stuff. The Chef who made these deserved real praise

80th Birthday Celebration Meal Thank you to the chef and wonderful waiting staff, especially the lovely young blonde lady. You all made my special meal just perfect. The food was of high quality and arrived in sync for the whole table which was wonderful. Thank you Ann Smith

Living in Scotland you hear rumours about Yorkshire's famous roasts. It was mediocre at best. We didn't get our table so got put into the "kids room" lovely for date night. The roast was underwhelming, the meat was good quality but poor seasoned, gravy was very good must admit, roast potatoes felt like they had sat for an hour before being served, nice parsnip, flavourless carrot and quite possibly the worst Yorkshire pudding I've experienced. It tasted like an undercooked American pancake.

The decor was beautiful, the staff were extremely helpful , the food was brilliant and it was really child friendly which we really appreciated. Providing cutlery for children is something we’ve never experienced before, we also really appreciated that the children’s food came at the perfect temperature so we didn’t have to wait around for it to cool. We genuinely will be recommending this place to others and returning ourselves!

Food was good, staff friendly and helpful, comfortable room.

Pre booked table for Sunday lunch Arrived on time was met by staff agreed a table and got settled down order a drink Ordered some lunch What a lovely restaurant Food was served in reasonable time When it arrived all 3 plates arrived to get and very well presentable Wonderful! Standard not bad Food cooked well The cabbage very slightly undercooked But eatable I liked the idear of my beef well done a was slight char grilled. Great idear Flavour wonderful Everything very good The staff very good indeed Please convey my thanks to Connor the chef. Great cooking Thanks. Tc

An attractive place to visit,excellent food and service

First of all, we arrived and were taken to right hand side dining room which was very cold, a log fire was lit but made no difference Walking through to the toilet the rest of the hotel was warm -these radiators were on in these rooms, it was either a cost cutting exercise or a faulty central heating system On to the food - I chose the roast beef and when it arrived it looked very underwhelming two slices of very pink beef which was not easy to cut and it had quite a bit of fat in it. The Yorkshire pudding was ok, but there was only one carrot, 4 small roast potatoes and one parsnip -it was crying out for some mash to add to what was a poor showing and it was only just warm - the greens didn’t come for a few minutes after and were a bit underdone. I have had worse Sunday Lunches but for £20 it was really poor and if l hadn’t have been with family on a birthday celebration l would have complained personally to the manager

Some menu items were good (freshly cooked steak ). Others. (Burgers. ). Almost cold and the fries too. Average burger. Other pubs in the area have stepped up on the burgers but this tasted like a big standard frozen one that had been warmed up - but then left to get almost cold!! Not really acceptable for £20 - after all it’s not fancy food. The staff were great and responded well to the complaint and the dining areas were very nice and cosy. However it’s not a recipe for a good meal out when half the diners have to send meals back. I hope they can just get the basics right. We don’t expect fancy food for pub dining . Just hot and fresh.

Lovely building, staff and food!

Slick, professional job, 15 guests served in very good time by pleasant and polite staff. Lovely room and table setting. Thank you

Just had a 2 night stay with breakfast and evening meal. What a fantastic treat! The building is packed with character blending modern and traditional styles. All the choices on the bar you could ask for. The food was great and the staff were fantastic very polite and Freindly. A nice mix of clientele too, or at least when we were there! Will have to come back for a Sunday lunch one day. A big thanks to all the team it's a big thumbs up from us 👍👍

Lovely place, good service, food generally good but steak and Malbec pie very disappointing.

We really enjoyed our time there, a lovely place in a very nice setting. Our barman Hugo was very welcoming and friendly. Lovely food and atmosphere, will look forward to visiting again soon. Thanks xx

We had a super visit to the Pine Marten - made even better by the warm welcome we got from Hugo the barman. He served us quickly and professionally and encouraged us to try a couple of his excellent cocktails-superb! Well worth visiting for great service and a super atmosphere! Highly recommended.

Really cosy restaurant with great staff, tasty food and drinks! Hugo one of the bar staff was great, brilliant service. Will visit again.

wow my waiter joe was amazing he gave the best recommendations, made it welcoming and the best experience, would totally recommend, say matt sent you.

Joe was exceptional! Did an excellent job looking after our table, and always delivered with a smile on his face

Hugo was our barman for our stay, polite, curious and with a wealth of knowledge to keep us entertained as we relaxed in the very comfortable surroundings.

It had been a while since I had gone into Pine Marten. So I found myself in the area and decided to pop in for a drink. The staff were very welcoming towards me and acted as if I had never left. Maxwell on the bar was very chatty and pleasant. I will certainly be returning soon ;)

The booking (over the phone) was easy, and staff very accommodating, however I did not get initial confirmation of appointment emailed or text to me as promised and I had to chase up twice. The meals ordered were on the whole ok, but mine (sea bass) was not cooked fully, and cold ( I was not charged for this meal). Another person in the party had rissott. This was tasteless (but was eaten). The 2 course meal took 2.5hrs. Front of house and serving staff were great… very friendly and welcoming.

I visited the Pine Marten on Sunday with my partner and we had the loveliest time. The food was great and the service was impeccable - shout out to your team member Dani. We’ll be back when next in Harrogate!

had a really good experience food was fantastic and the beer was spot on maxwell our waiter was very friendly and welcoming we will definitely be back

Everytime we visit here, for just a drink or food we have a great time. The staff are fabulous and we love the decor. Shout out to the barman, I think his name is Hugo. Update: barman Hugo is amazing very talented at making all the drinks !

Lovely place and delicious food !! Hugo was amazing on the bar

Hugo was incredible the cocktails were incredible and mixed to perfection brilliant customer service 🙏

Popped in after a long day at the office with the gang! Joe served us all evening and made sure we stayed well hydrated throughout the evening! Top bloke- will be making a return for this amazing service.

Very nicely redeveloped, pleasant decor, very helpful waitress, but food only ok.

Wanted a steak , got what we wanted 😋 lovely food , great service 😊

What a fab two night stay, great well maintained refurbishment, great atmosphere, great food, and great service! Always love coming back here!

The Sticky chicken was not sticky no source just a cooked chicken breast with a few cuts on the top to look nice. The service was terrible, everything was late, Even a coffee took forever. No staff about to order another drink. The crumble was good. It was not busy for a lunch time and you don't take the Gourmet Society card in December. So won't be going back. What a rip off for an expensive meal. Should be ashamed to offer such poor fair at such a price. Very embarrassed to have invited friends there. Oh main meal small portions.

All very good, slight wait on service. But far to hot in main dining area. Food it excellent

Perfect Christmas, I came with my partner for a Christmas meal and I went for the salmon which was beautifully cooked and the chowder was paired perfectly

What a find!! Food was delicious in a classy welcoming restaurant. Very well thought out and intimate setting where every occasion can be catered for. Really looking forward to booking our post-Christmas break at the Pine Marten with treasured friends 😊

Stopped off for lunch with friends. The squid starter I had was probably the best I've ever had and the Cod & Chips were second to none. Very impressed by the staff who looked after our needs. Very friendly and professional. Would happily recommend to all.

Excellent overnight stay before visiting RHS Harlow Carr

We went here for a family celebration. First time visiting. The service was good till it got busier and then became much slower. The food was ok, I wouldn’t say it was worth the price tag. Apart from that what was annoying was we got charged for a desert my husband never had. Fair enough I should have checked the receipt better before I paid , but I didn’t expect to be ripped off ! I contacted them about this and never got a reply ! Nice ! Certainly won’t be rushing back any time soon.

Amazing atmosphere and fantastic wine selection Will be going back and highly recommended

Superb coffee and service as per usual!!! A favourite spot for me now a days, popped in after a long dog walk around pine woods and popped in for a coffee to warm me up

Loved absolutely everything about this place. Our waitress was lovely and did her best. The food was 10/10, the carrot soup has natural sweetness and whole seeds just hit the spot. The rib-eye was perfect, medium rare as ordered, tender and it had a smell of wood. Also, the chips with it were really nice. The decor is so decent and stylish, the fireplaces make it super cosy.

Took a friend here for lunch and honestly it was fantastic. Not rammed to the gunnels as other places and the food was just perfect at a reasonable price. Will def be returning!

Delicious food and friendly service

I really despair with this place .. I’m desperate for it to be good, it’s on my doorstep, a great building, decent decor and some lovely senior staff .. but for every one good meal you get , you get four poor (for the price) ones. A decent chef wouldn’t let some of the meals we’ve been served leave the kitchen .. ! I keep coming back in the hope they’ll sort out their chef and staffing issues. They have some juniors in, seemingly, management roles and they just can’t deliver the quality service/ experience it deserves. A couple of simple changes and they’ll have it nailed !

Reading the reviews and seeing the pictures of the food I do wonder if we went to the same place. Went to the pine marten a few months ago mid week for my wife’s birthday. It looks a lovely place but inside it was pretty grubby with dirty tables and carpets. Our table was sticky and we had to ask for it to be cleaned. The food came out very quickly about 10 mins after ordering and was very sry and the chips looked and tasted like they had been refried. After passing the place so many times, it promised so much but I felt so let down. Sadly we wont be returning

Great pub, good food and service, but prices for what it was not great. Need to look at what they are charging for the quality and amount on the plate.

3rd visit to the place. Can't beat it. Food, service and environment all really good.

Nice food and service but didn't warrant the price. Nearly £20 for the pie.

Chilled vibe, lovely staff, incredible food.

Delivery perfect. Breakfast very disappointing. Beans not separate and over everything, so all soggy. Actually asked them to remember butter for the toast.. No butter.

Lovely food ran out of roast dinners for Sunday evening dinning

Two good sized car parks got us off to a good start because I don’t like coming out to a dinted car ! Nice decor inside, modern touch given to an old building. This building was once owned by the Yorkshire Electricity Board & the dining room was the old canteen ! Lovely spaced tables with a long table to seat large parties. We were only eight so sat at a smaller table. Food was very well presented, with a good choice available. Service was good & the non alcoholic soda & lime very refreshing on a hot day. You could dine outside if the weather is suitable, a terrace area with tables by a fish pond looked very nice. All in all an enjoyable experience. Three of us had the Gammon which was cooked perfectly & tasted loverly.

Brigita was brilliant, lovely service which made the night! Always love coming to The Pine Marten! 😊

We had a lovely meal here after a rainy day spent at Harlow Carr. We hadn’t booked, however they very amiably found us a table and we ordered from their ‘Dine and Wine’ which was a big treat and still amazing value. A lovely bottle of Penfolds Shiraz, scallops to start, steak for mains and we shared the cheese board (I sneaked in a cocktail option instead of pudding). Li’l one had a very tasty looking pizza (crusts eaten and all!) We worked out that the steak and wine topped the £100 cost and everything else was a bonus. Must say, the service was lovely as well.

Lovely building and fabulous interiors. Beautiful garden. My dad and sister went for lunch. It was a treat, as it's relatively pricey. It wasn't busy at all. Having been seated, our order was taken promptly. However, we waited 45 minutes for the food to arrive. I ordered a cauliflower steak (I'm veggie). What arrived was a steak pie. So, back the food went. It was a full hour from ordering when we finally got to eat. The cauliflower steak was tasty, but small for the price (over £17, from memory). Shame it didn't come with more than some sauces, shallot and green leaves, delicious as they were. Would be good to get some protein in there, somewhere. My dad had a lamb shank, which he enjoyed, but it was £25. My sister had a chicken salad. She said it was "nothing special". I'd have expected a free drink, or a reduction in the bill. Sadly, neither were offered. I'm sure we just had a bad experience, but we wouldn't go again.

Interior is a bit odd and doesn't really go with the style of the building. I think someone let an interior designer run wild. Food is okay but nothing to write home about.

Very good food at a reasonable price. Though I had to change my order two times because they didn't have what was on the menu in stock...

Great visit. Friendly welcome, great service, delicious food and fab atmosphere. We’ll be back.

A most beautiful and delicious meal. One of the best meals I’ve had. Thank you Pine Marten.

Extremely warm welcoming by receptionist and served by very attentive staff. Great atmosphere. Fantastic friendly service and excellent food and drink. All in all a brilliant experience with 6 friends and we will all return.

We have visited The Pine Marten many times as we are local and have always been very happy with the friendly service and quality of the food. Visited last night for a bite to eat for our anniversary and was very well looked after by Brigita who was very friendly, attentive and professional. Thank you Brigita for the lovely chat and service, I’m sure we will be returning very soon.

After a Long day out in York, my family and I were shattered! We wanted a warm, Cozy place for our Dinner. We looked no further than the Pine Marten. Excellent and Efficient service from Edie and - Recently Promoted I Believe - Joseph Stanley. For starters I ordered the Camembert, it is meant to be shared but I was famished so I tucked in relentlessly. For Mains I ordered off the specials; I went for the Lamb Shank Cooked by Chef Anton. It was fabulous, full of flavour and filled me right up! There was still room for Pudding however and I ordered the Apple Tart which had a sweetness that complimented my Pint of Leeds Pale Nicely! Would 100% recommend coming here for dinner.

Popped in for coffee this morning for the first time since refit. The service and coffee were excellent but appauled at what has been done to a once comfortable, cosy place. The decor is loud, brash and not at all conducive to relaxation. So very sad.

Great food. Friendly, nice service from Brigita

Nice place, good atmosphere the food is ok. The fillet steak wasn't the best for value. It's not a thick cut and not as tender as what I have had at other restraunts. My partner said the burger was very good, but slightly overpriced for what you get.

Overpriced food, inconsistent service quality, good atmosphere when not completely empty.

Late Saturday afternoon lunch - dinner I’m normally reluctant to order a steak in a restaurant as I can cook as I need to at home… had perfectly cooked fillet & rib eye steaks… Great work Lee… spot in cooking

A berthdi lunch in the garden in warm summer sun !!! We had stopped for a drink a couple of weeks before and liked the look, so booked for lunch. The service was unstressed and perfectly timed. I had signed up for newsletters so had a free starter and main menu, our Doris had the lunch menu. Margarita as a cocktail - lovely. Lovely crab starter, toast was spot on as was the parmesan crisp. Mains - I chose cod with gnocchi - superb, she had the fishcakes which brought lots of Mmmmmmmm’s. Shared a small lemon tart and coffee to finish. A very pleasant and relaxed way to enjoy the day.

Really lovely food and amazing service, Brigita was great, very attentive and very kind, an absolute credit to the team !

We were celebrating a recent wedding and the staff were so accommodating!! They were very attentive and helpful and the food was delicious. We were allowed to decorate the area which was very private.

Fantastic choice for a Sunday lunch. The food was delicious and the portion sizes are incredible. Minnie and Romana made our family meal a lovely occasion. Always on hand and checking how we were. Would highly recommend. Thankyou.

The food was great! We were served by Minnie and Ramona who were very helpful when choosing what to eat and drink.

Food, service, and atmosphere in the public areas were excellent. Our bedroom was a little disappointing. We were on the top floor, and the roof over the sofa bed had paper/plaster coming loose and signs of water penetration. My daughter was so concerned that plaster was going to fall on her head that my husband had to swap and sleep on the sofa bed. A shame as everything else was good

We stayed at the Pine Martin recently and it was lovely. Our room was a good size with an en suite which was also a nice size and clean. Food was lovely, we had breakfast both mornings with a good choice. It was freshly made to order with help yourself to tea, coffee etc. We also had dinner in the restaurant, again freshly cooked to order and good quality. The staff were friendly and very helpful. With their own pub on the premises it had the whole package. If I ever visit that part of Yorkshire again I wouldn’t hesitate to stay there again. Thanks Pine Martin for a lovely visit x

Thankyou delicious lunch and desert outdoors under shade in the sunshine. Very welcoming and professional service.

I have visited the restaurant here on three different occasions and the food is always incredible. This last time we came as a family to celebrate a birthday. The service we received was absolutely fantastic. I didn’t catch the name of the man that served us but he was fab! He went to so much effort to help us celebrate the birthday, bringing a dessert with happy birthday written on it with a candle. It was a lovely finishing touch to the meal. The food was excellent and we all thoroughly enjoyed it. But the service and attention this man gave us was just exceptional. He went above and beyond to make conversation with my young son, even offering suggestions of mixing his J2O with some lemonade to make it more exciting and my son loved it. He was full of conversation, very polite and attentive. Great asset to the team. We will be back in September to celebrate my young sons birthday as he is adamant that he wanted to come back so thank you for making our last experience perfect.

Food is good but the menu never changes so if you go regularly there is nothing new.

Brilliant meal at the pine marten - dealt with my wife’s ceoliac allergy swiftly and efficiently Alex the manager could not do any more for us at all! Amazing service & the food from Reece and Connor was 10/10 Perfectly cooked steaks and lamb - Thankyou!!!

Lovely food, lively atmosphere, decent price. All good

The decor inside was immaculate, definitely instaworthy... But the actual service and table manner from our waiter was horrendous, and is probably the reason I'll never visit this establishment again. There was no focus or attention given, tea served with no milk - had to ask 3 times for this and it took 10mins to arrive, brought the wrong order out after confirming it twice. Mind you the restaurant was not busy. We went for breakfast and my meal was below average (smashed avo on artisan bread, with spinach, chorizo and a poached egg), and the pouched eggs tasted like vinegar. Not at all impressed.

The food was lovely, but unfortunately not as described. I only live around the corner, so go here in person from time to time. I was craving Yorkshire puddings and gravy, so searched for a roast dinner delivery that met this need. When it arrived, there was no pudding and no gravy. I phoned the restaurant immediately to see if they could remedy this, but nothing came from my request. Such a shame.

Was a quiet night in there but looks very clean and tidy

Amazing restaurant with great food and atmosphere would highly recommend. Ramona Minnie and Jake at the bar looked after us and made sure the service was fab will be coming back for sure!

Good food, reasonable price, nice atmosphere & great service. Pine Marten scored above other places when we had the online booking option of being sat away from children & babies. This is a good move as it’s only parents that don't mind hearing their children scream or staring back at them with a face full of food, for everyone else, it spoils a good time🙂👍🏼

Lovely place, great decor. Our waiter, Jack, was very attentive without being intrusive. Nice, chill, atmosphere. Would definitely recommend this venue.

Had a great visit, place is beautiful, staff friendly and welcoming... food amazing and drinks served at a great amount of time, Hugo greeted us ans recommended a great glass of Rose... engaging and friendly... Definately a place to visit, we will be back

The service was amazing I had a young but new server called Layla who was an absolute pleasure to have serving me. Food came quick and warm and as expected tasted amazing. Whilst in the Pine Marten the atmosphere was friendly and warm and I greatly enjoyed my time sat down eating the amazing food they have to offer. If anyone happens to read my review I strongly recommend a trip down to the Pine Marten as you will not regret it.