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4,5

Based on 326 opinions finded in 1 websites

4.0Ambience4.5Cuisine4.5Price4.5Service
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OpinionsNoteTripAdvisor3264.5

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Firstly, the tea rooms are beautifully decorated and very inviting. However, our visit today was extremely disappointing. I ordered a coffee and cake which cost £8. More expensive than the average tea room however I don't mind paying more if the quality is good. Sadly, the coffee was lukewarm and weak. I informed the young waiter that the coffee was lukewarm and he promptly made another and this time the temperature was acceptable. I then sat down to eat my cake - biscotti. This was a real let down! You would never know that this was biscotti as there very little evidence of biscotti biscuit present except for a tiny amount in the middle. The cake had been cut in such a cost saving way, that it was purely a dry sponge and cream icing. I really did not feel like complaining again, so I decided to accept the poor offerings. This is a real shame as it is a beautiful tea room in a lovely setting. However, if you are going to charge high end prices, make sure the quality of the goods match the prices.

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carol E . 2023-11-03

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Discovered this garden centre cafe two months ago and called for a coffee at 11.30am, we were refused a tea cake as it was a breakfast item and breakfast service finished at 11.15. It is a very nice and comfortable refurbished barn in a lovely setting. Today we were met by a server at the door who informed us that breakfast was no longer being served, lots of information on notices about no changes can be made to dishes. Our 2 coffees came to £7.30 p for a double espresso at £4 plus a latte at £3.30. This is the most expensive coffee I have ever had and with the obvious inflexibility of the owners we shall not be returning. the owners/managers need to study the reviews carefully and be willing to change for the better.

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Pat R . 2023-11-03

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We sadly will not be returning. Gentleman at order counter very unwelcoming, unaccomodating for dietary medical request I had. Even though menu says (wraps pl.) only 1 was listed. I asked for 1 of their paninis as a wrap instead & was refused. If all is made fresh, then why? Tis same price & ingredients just as a wrap. There was no good reason for rude refusal. Nope, won't be back!

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Charles L . 2023-11-01

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A lovely find in the middle of nowhere. Great food, limited menu but that's fine who wants to wade. It was a lovely day so we sat in the courtyard but the main restaurant area was really nice too. Not a great burger fan but we decided on the Cajun Chicken Burger.... it was amazing. Lovely piece of chicken and well seasoned and properly cooked. My personal preference would have been to have with a salad, but the burger itself was lovely. Large chicken piece, bacon and cheese... lovely. Then side salad and coleslaw really pulled it all together. Young staff, knew what they were doing and so very pleasant and amenable. Lovely place.

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Pat P . 2023-10-11

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Excellent food and good service. Staff friendly. We had a lovely time and enjoyed seeing family in a very nice, clean environment. Will certainly visit again. Also nice to look at plants and especially in jo-jo's clothing.

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22Lwood . 2023-10-04

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I was taken for a birthday breakfast with a cheeky prosecco. Food was excellent, service brilliant as always and we love coming back. Will be back soon

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Vicky B . 2023-09-13

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Beautiful venue and had a delicious lunch with my sister. Yes the price of lunch was a little expensive but worth every penny in quality and quantity. We had lasagne and a Chicken Caesar salad. Portions were so large we took half our food home for dinner! I can honestly say the best Chicken Caesar salad I have ever had 😋. Will definitely be back on my next visit to the UK.

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Steve T . 2023-09-06

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Beautiful setting however this was spoilt by the unfriendly staff , overprice food and drinks (which were Luke warm), not the average portion slice of cake overall very disappointing for our first and last visit. Not even a thank you once we had paid. Will not be visiting again !

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ericp796 . 2023-09-06

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I liked the old tearoom but this new Oak Barn Tearoom is an absolutely beautiful place that has obviously cost an awful lot of money. I understand that the owners are keen to recoup their investment but the meals are now very pricey and although their blurb on Trip Adviser says the price range is between £4 - £10 we found they were quite a bit more than that. When we visited there was only one other couple in the room although two more tables came in later. I order tea and my husband had a coffee. I cannot drink tea that is vey strong and this was, so I was about to ask if I could have extra water when my husband pointed out on the menu that extra water would cost 50p. I have never come across this anywhere before and we eat out a lot. I refuse to pay extra for water when prices are already high so ended up leaving most of the tea. I was quite happy to wait for my lasagne as all meals are freshly prepared and when it did arrive it looked very appetising and well presented. However, the proof of the pudding is in the eating and looks can be very deceiving as I found out when I tried eating this. There was no way I could cut through it with my knife! It seemed to me it had either been through the microwave too many times or left in the oven too long. When I turned it over, the bottom layer of meat was spread really thin and burned. I showed the the young man who was waiting on table and he said h would replace it. Twenty minutes later I was served a second meal which was not much better than the first except this was only hard and uncuttable round the outside edges. There seemed to be many layers of pasta but very little meat and bechamel sauce. By his time my husband had finished his chilli and being reluctant to complain a second time, I left my meal and walked out I appreciate that prices have risen dramatically and hospitality venues are having to increase their rates to keep afloat, but this was probably the most expensive lasagne I have had recently - the average being about £12. I do not object to paying top whack for quality food but you cannot charge high prices just because the surroundings are pleasant. Sorry to say we will not be going back.

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IVH62 . 2023-09-02

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Well....believe it or not this was a Christmas present we kept putting off, then forgot we still had the voucher. Anyway, thought we had better use it. So pleased we did. Even though I have lived in the area most of my life, I never knew that this place existed. Situated in a small garden centre with a gift type shop, is a Tea Room named "The Oak Barn" at Pillaton Tea Room. Great decor, very light and airy, outside views of the garden centre through large windows. Service was very good, nice pleasant people, attentive. Food was fairly priced, well presented and great quality. Will we visit again....you bet. Well done The Oak Barn.

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JAO58 . 2023-09-01

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Went eith daughter for my birthday breakfast Firstly ery expensive Ordered at counter and waited for food. Manager would not let my daughter add bacon to her breakfast, she did not want yo change anything just add bacon but told No. While waiting for breakfast I studied menu in more detail and was shocked that they charge 50p for pot of hot water When food came daughters meal was wrong so sent it back after 20 minutes and I had finished my breakfast it had not returned bearing g in mind it was only smashed avocado on toast So went to till and asked for refund as was going. Arrogant manager said she did not ask for no mushrooms but no tomatoes strange as they they are not on thst dish anyway. Yes we did get refund but no apology I have heard same of other local Penkridge people about his attitude. To some up Quality of ingredients above average apart from tinned tomatoes Friendly polite waiting staff Arrogant Manager And Over Priced Oh and don't ask for pot of hot water. I mean 50p

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AdamS951 . 2023-08-26

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I love this place ! I live in Berkshire but have fabulous friends who live close to the tearoom and we always take a visit when up visiting. We had a lunch today and the sandwich was just gorgeous! The bread and filling were yummy, we all enjoyed our food, every our fussy eater !!! I could have easily shared as the portion size is huge ( I didn’t and rolled out happily) . Always met with happy smiles - just a lovely place to visit.

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Kate G . 2023-08-26

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They charge 50p for hot water to top up the teapot! I've never, ever come across this in a tearoom. I've worked in a tearoom and it was always offered free of charge. £4 for a small slice of cake. Nice surroundings but too expensive.

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disgruntled061216 . 2023-08-25

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This is a nice place to go with a lovely set up - but - today we didn't bother staying for lunch. As some of the other reviews have pointed out it's now £10 for a jacket potato and similar for a sandwich or panini. It completely put us off staying for what was just a light snack on the way home We may go back for a cuppa and cake or when they bring their prices nearer to a normal level for the simple food on their menu

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triggeruk . 2023-08-20

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Booked afternoon tea 2 weeks in advance, took a note of the date, time and person I spoke to as lacked confidence during the booking process. Arrived on Saturday August 12 to be told booking had not been secured. Having travelled a reasonable distance from Sutton Coldfield obviously was not happy! Asked to speak to a manager however this message was not passed on. After being seated the staff member checked and said they could accommodate us and it would be complimentary. I explained I had a voucher with an expiration date which would need to be extended again. Due to the lack of planning the vegetarian options for me were only cheese and salad. Lacked orginality and quite boring. Apologised but explained more options would be available if they had know in advance. We were also moved following being seated to accommodate a larged party. The meal wash however lovely and the service exceptional however despite being told it was complimentary I was charged. I did not wish to complain again so left. Overall experience was disappointing.

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T4640ECsallyc . 2023-08-13

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This is a very pleasant tea room set in the attractive grounds of Pillaton Garden Centre. We all enjoyed our lunch and will visit again

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JWhit91 . 2021-10-28

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Called in for lunch today after reading good reviews about this place. We ordered two toasted sandwiches but when they arrived my wife's was brie and cranberry instead of bacon and brie as I'd ordered. I informed the waitress who took it back into the kitchen, we assumed to change it. She then returned with the same sandwich and a copy of the order ticket saying this was what we had ordered. I am 100% certain of what I ordered as the girl at the till actually read it back to me when I paid. She obviously made a mistake when she relayed it to the kitchen. We all make mistakes so no blame to her however I was disgusted that the waitress did not offer to change it.Needless to say won't be going back in a hurry.

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Paulwwwba . 2021-10-27

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Last week I had a lovely experience attending a baby shower here in The Glasshouse function room and I have never felt more confident that the food was safe for me to eat. I have severe allergies to nuts so being able to eat an afternoon tea style meal with cakes and treats included isn't something I have ever done before but knowing how much care had been taken to prepare me a safe meal made it a great experience! The staff were all lovely and the set up was perfect for the baby shower. Would really recommend!

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amyfouw10 . 2021-09-30

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Asked what vegan options they had, they suggested a plain jacket potato with a salad ( no vegan spread, or salad dressing) I suggested they could put beans on it? My meal arrived with coleslaw added. Wow what if I had an allergy?Come on surely it's not difficult to add a couple of vegan options? It is estimated approximately 15% of the population in the UK follow meat free diet and this number is increasing rapidly as more people are becoming aware of the need to cut down on animal consumption to help to save the planet and become more healthy.

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Midlandslass . 2021-09-14

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Always love a visit to the tea rooms good quality home made food that’s always spot on … highly recommend

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josC2810WH . 2021-09-10

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Beautiful food, friendly staff. An a lovely location. Beautiful garden centre . Well worth a visit .especially Christmas time x

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646moniquej . 2021-09-04

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Following a sad family event, we assembled at the function room of the Pillaton Tea Room, the food provided was excellent and the service from the young man on duty was both friendly and attentive. The room is very clean and comfortable and an excellent venue for any small private function whether it be a joyous or sad occasion Pam and Bob

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boblippett . 2021-08-25

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Arrived as they openedService good a d friendly Quality of bacon was very good the rest was ok not cheap produce but not same quality as baconOnly thing to say was price of their “Ultimate Milkshake “£3.99 for half pint of milk a d a scoop on Nesqik. This I felt over priced was hoping for a fresh strawberry whipped cream or ice cream in it ! Saying that will definitely go again just won’t be ordering the milkshakes

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AdamS951 . 2021-08-13

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We had a belated birthday party gathering today, delayed under COVID restrictions, and Linda was very helpful with all the arrangements. We ordered 26 afternoon teas and a wonderful salted caramel celebration cake.Everything was ready on time for collection, and the portion sizes were generous, and it all went down very well with our guests. The scones in particular are a delight. So many thanks to all the team at Pillaton for helping make our day a success, and it lovely to support local businesses. Thanks again.

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SL2728 . 2021-05-23

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I've been to Pillaton lots of times over the years and always had a faultless experience. I took at friend on Saturday who had been shielding for 12 months, she was a bit anxious about being out, but felt totally safe and well looked after at Pillaton - from the minute she walked into the garden centre and then tea room, she was totally comfortable and felt safe. We had a lovely lunch, and sat in the sun having a catch-up - shes looking forward to going again with her hubby. Personally, I hadn’t been there to eat for a while, but was very impressed with the arrangement of outdoor seating/social distancing...sitting outdoors in the sun, people watching and hearing the birds...felt so normal.

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Sarah B . 2021-04-19

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Booked a Table for 3 for friends for coffee and lunch.Very good safety measures in place.Tracking, temperature taking, sanitising liquid on each table, great cleaning procedures after each customers use of tables.You order and pay for your food from a hatch (under cover) on the outside of the building and it is delivered to your table.An extremely polite and friendly young man at the counter. Varied menu, Breakfast and Lunch menus are different. We ordered from the lunch menu and we all had Jacket potatoes with different fillings. Potatoes are served with a side salad and coleslaw.We enjoyed our coffees and leisurely lunch and felt very safe. Will definitely be going again.

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suep698 . 2020-10-05

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Well I booked in advance and paid a deposit as required to do so. I was warned off going here by several people but thought id give it a chance and I'm glad we did!! Took my mom for a very belated Mothers Day afternoon tea, due to lockdown the previous one elsewhere had been cancelled. When we arrived we waited outside and the people in front weren't happy about having waited 10 minutes with no one approaching them, great start! Well it wasn't long and we had our temperature taken at the door and was shown to our seats. At this point we weren't sure what to do as no one approached us yet again, we waited a while and then tried to get a staff members attention, once that had been sorted everything went smoothly.The afternoon tea was really nice, a good selection of sandwiches, scones and cakes... endless tea or coffee if you'd like. The food was really lovely. We had a nice time and the staff are very busy, I understand that they are short staffed and busy but the service could be much better, even my mom commented. We would go again but probably in better times.

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marshall19_10 . 2020-10-03

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On Saturday, we arrived at around 15:20, knowing they stop serving food at 15:30. Unfortunately, we were in a slow moving queue so when we came to order it must have been a few minutes after 15:30. We weren’t going to order a full meal as we knew they stopped serving food soon so we asked for some chips. We were told that the fryers had been turned off so we couldn’t have any. I felt that as we had food menus at the table when we sat down and were in the queue they could have asked ahead if anyone wanted food before turning everything off. Usually we enjoy visiting this establishment as the food is good but this visit disappointed us.

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reviewer231231 . 2020-08-25

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Lovely to see this Tea room open again after the lockdown - we are regular visitors and they have gone the extra mile to make customers safe, and have excellent COVID procedures that are maintained thoroughly.Food is excellent and all cooked fresh to order, good quality ingredients with fabulous freshly baked cake and scones. Staff work tirelessly to keep customer service high. Thank you Linda, Beth, Dee and Sarah you always make it a pleasure to visit.

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allisonmL1575YN . 2020-08-24

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We visited Pillaton for my special birthday celebrations with family and friends, 35 of us altogether for afternoon tea and wow it was amazing! The food was lovely and fresh, the cakes were all beautiful and moist. I had a milkshake which was lovely and the extra touches of the sweets on top just finished it off. The staff didn’t stop the whole time we were there and nothing was too much trouble. 11/10 for these lovely ladies

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tractorboym . 2020-03-08

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Business Apperance:Nice sized carpark and clean modern looking building. Garden Centre:Well laid out with clear pricing. The plants are in good condition and there is a varied selection. Tea Room:When you enter the tea room its well laid out, clean and tidy. On this occasion the staff seemed a little busy as they were preparing tables for a party of guests so were rushed but when I did get the lady behind the counters attention she was pleasant. I had tea and a panini which was good though I'd point out that the tea pot was quite chipped but didn't feel i could tell the staff due to them being so busy but these things happen andnim sure thay tea pot will be noticed and thrown away.Price:Reasonably priced.Would I visit again? Absolutely. I'd not judge the tea room on one small hiccup, I can see that this family run business is working very hard and o dont suspect that I'd have any problems in future.

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lorieh2019 . 2020-03-08

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Every thing is home made, fresh and to high standards. Friendly staff and extremley clean and comfortable surroundings.Good selections of "specials"

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Carol E . 2020-02-29

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I had the full breakfast with coffee, although good produce my egg was far too well done, hard as a rock in fact but I enjoyed the rest. My daughter had the veggie breakfast and said that it was very good.

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Kate k . 2020-02-15

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Great place to go for a breakfast. Large size very tasty food and a fantastic log burner to sit by. Great place to visit

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Lecci C . 2020-02-10

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Just been to Pillaton for a birthday breakfast for my daughter. Everything as usual was great, lovely staff and enviroment and fabulous, well cooked food! Thank you

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flinty1956 . 2020-01-26

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I went there with members of the family and we have always been most pleased, both with the food and the friendly and efficient service from all of the staff! There was nothing to dislike, apart from my requests for fried bread.......which were never met!This establishment has always been on the top our list and we are happy to recommend it to anyone and know that they will be pleased!All our best wishes and see you again soon.Regards.....HONPOTS

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Honpots . 2020-01-25

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We had my baby shower at Pillaton Tea room today and it was absolutely fantastic. The staff are so friendly, sandwiches and cakes were all beautiful. Would definitely recommend.

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Nikki-_Lou7 . 2020-01-11

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Had friends stop with us so went for breakfast at the pillaton tea room and not bad at all very nice

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5haun5mith . 2019-12-10

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Just wanted to say thanks again for a brilliant day out, which was made extra special by the amazing food and staff and the venue, which was set up perfectly for all of us! We all said how fabulous it was and that we will return ASAP as we don’t need any excuse to sample more of the yummy cakes!

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Lauraosully . 2019-11-11

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I have been to Pillaton several times, we have always been pleased with the staff, food, atmosphere.

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suep698 . 2019-11-11

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best breakfast served by lovely staff, always helpfull, and breakfast a good size, place is always clean and welcoming

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HELGA G . 2019-11-05

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Went to Pillaton Tea Room for my birthday breakfast - family of four we had, 2 full English breakfasts, a bacon sandwich and an egg sandwich. The full breakfasts were top notch, there was lots and lots of bacon on the bacon butty and the egg sandwich was too much for our son to finish (both butties served on fresh bloomer bread). All the food was nicely served, the waiting staff were friendly and helpful. A very nice way to start my day. We also took away four massive pieces of cake to eat later...yum

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sarahl_bromley . 2019-10-15

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Once again, I have visited Pillerton for breakfast. Yes this garden centre & tea room IS an absolute gem.Whatever time of day I visit (which is very frequently ) I am always delighted with the food, whether it be a delicious hearty full English, or a lunchtime feast (always spoiled for choice. ) I also regularly take different friends for morning coffee and cake ( don't start me on the 'to die for cakes'). Then the added joy of a stroll around the garden centre to round off the visit.

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winifred w . 2019-10-02

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We were looking for plants at the excellent garden centre and decided to get a coffee. When we saw the cakes and food we couldn’t resist trying some of them out. All really good with great service in a very nice location. We wouldn’t hesitate to go back, thanks for a lovely lunch.

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discerning_divers . 2019-10-01

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Fancied a ride out to have a treat for lunch - we decided on Pillaton Tea Room (always a favourite of ours!)

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Slaterpotato . 2019-10-01

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Fantastic lunch, cakes were beautiful, will definitely be visiting again soon , staff were great and nothing but helpful

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emilyjoe29 . 2019-09-30

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I was a bit worried having read the recent reviews of the breakfast but thought we'd ignore them and go anyway. Thank goodness we did- I have no idea where those people went but it can't have been here. We loved it. Lovely good quality food, good value for money and certainly no likeness to 'greasy spoon'. I can only assume they haven't written about the correct place as this was so far away from a greasy spoon that its the complete opposite! The staff that are here at the moment are very friendly and can't do enough for you, we thoroughly enjoyed it and will be back for many more. We also loved their afternoon tea earlier in the year and will be certainly going back for that again too! .

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Caroline B . 2019-09-30

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The Tea Room is a quaint but rustic establishment within Pillaton Nursery. We've been on a couple of occasions in the past with members of the cycling and walking group.

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richardjvine . 2019-09-30

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You can always rely on quality food and service at Pillaton Tea Room and the breakfast we had at the weekend was no exception. Its a lovely, welcoming, relaxed atmosphere and we thoroughly enjoy our visits here. The breakfast we had was cooked to perfection, tasty and plenty of it! We look forward to our next visit very soon! Thank you Pillaton Tea Room!

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BreakfastBuddy3 . 2019-09-30

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Fancied a nice breakfast out, so drove out here. I ordered the special at £9.99, and my wife had the standard. Whilst the quality of ingredients was ok, I was expecting something special for the price. Unfortunately, it was not. I would not return for breakfast, not value for money.

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Hartke_22 . 2019-09-29

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I’m bemused by the feedback on this cafe? So, the big breakfast which consists of 2 bacon (reasonable quality), 1 sausage (abysmal quality) , one egg (ok), 1 hash brown (good), 1 slice of black pudding ( poor quality) beans ( opted out), mushrooms

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Sallymcdonagh . 2019-09-29

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Went in for lunch and ordered coffee, which was decent coffee. Ordered the fish and chips and it was served quickly. The food was ok, frozen fish and chips with peas. Much like the frozen fish and chips you buy from a supermarket. Nothing to complain about, it fed me, but nothing wonderful

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Herlaping . 2019-09-16

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Staff welcoming. Ordered three meals. Toastie good.salad meal a big portion. Chips not done quite enough and on bringing this to the waitresses attention she asked if we wanted a replacement which I did not want and although we did not ask for it she refunded the cost of the chips . So a thankyou for that.

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magnoliami . 2019-08-30

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We walk from the canal with our dog when travelling through Penkridge on our boat A lovely place to visit nice outside seating if you have a dog. Food excellent quality and nicely served Good variety Amazing cakes if you have a sweet tooth, cherry scones fabulous Good service smart and polite staff Dog given nice fresh water Would definitely recommend a visit Nice garden centre to look round as well

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Janet N . 2019-08-27

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I took my mum and my daughter for afternoon, and it was beautiful! Beautifully laid out and delicious. The service was fab, my coffee cup was never emptied and there was enough for my little girl to have with us! Definitely booking it again 🥰

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Debbiejhall10 . 2019-08-22

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Had a lovely afternoon tea here for a friend's birthday. Good selection of sandwiches and cakes all beautifully presented. A really nice touch was the table nicely laid up with a pretty table cloth. Would definitely recommend this tea room.

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mazw58 . 2019-08-17

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Have been here now a few times and I am never disappointed. The food is delicious and the staff are friendly. I have had a many different things from the menu, from a breakfast to a lunch time sandwich and it is always delicious. Keep up the good work!

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Freddie2005 . 2019-08-12

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Visited for lunch with a friend. Food was excellent lovely fresh ingredients. Homemade cakes are delicious. I’ve visited many times and will be back soon.

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Louisa S . 2019-08-06

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Food was home cooked and delicious staff are very friendly and efficient nothing was too much trouble have been several times before and already looking forward to our next visit

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John L . 2019-08-06

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Me and husband came here after hearing really good views about the garden centre. It was beautifully laid out and the staff were really helpful. The guy in the garden centre I think his name was paul really help us as we weren't quite sure what we wanted. He was so helpful and really knowledgeable to. While we were there we stop fo a drink and piece of cake. The cake was amazing and very good price. Definitely be recommending the place and we will be returning for sure. Oh and my hanging baskets look amazing.

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Ashley121014 . 2019-08-05

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I have been coming regularly to Pillaton Tea Room for years now, bringing my little boy, friends, family and customers. Without fail every visit has been a delight with excellent service, high quality fresh sweets and savouries. Highly recommended!

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lee_marshuk . 2019-08-05

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My mother and I had lunch at Pillaton yesterday. My mother's scampi was fine, but my cheese and onion quiche was just a small triangle of soggy greasy pastry with a minute layer of filling. Very very disappointing, and not cheap at £8.99. I shall stick to just having a coffee in future.

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shroppy50 . 2019-08-04

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We stopped here en-route to Liverpool after seeing good reviews on TA. Food was excellent and were the staff who served us. It also had outside seating, but unfortunately it was raining. Looks a really good garden centre too....

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wayneb326 . 2019-07-31

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Smile and give a a warm welcome thats all the staff need to do the food was good and the room was very pleasing thats all it needs to make it truly a pleasant experience.

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magnoliami . 2019-07-24

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I arranged an afternoon tea for 20 ladies for a family Hen party, it was amazing value for money and the service and food was spectacular, we had the conservatory and the room was set up beautifully. I highly recommend this tea room.

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Karen B . 2019-07-21

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The service was good and the food was really excellent. Best for me was the wonderful ham and egg salad - not your 90% lettuce with a few slices of tomato and cucumber on top but a full blown tasty salad. The ham was delicious, there was home-made cole slaw and potato salad and chopped up peppers, onion, cucumber, etc along with slices of tomato and cucumber. I had thumbs up from those who had ordered gammon, cod and chicken salad. On coming out everyone saide how lovely their meal had been.

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brian c . 2019-07-06

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We visited these tea rooms in may and we were very impressed. The food was lovely and the standard of service couldn't have been better. The staff were so smart and friendly. The fact that all the staff had their hair neatly tied back out of the way is a big bonus point to them. It goes a long way in my estimation. We will be back soon.

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Olive B . 2019-06-08

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I popped in to Pillaton Garden centre today because I’d heard so really good things about it, and it was exactly what people had said.

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Debbiejhall10 . 2019-06-06

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Lovely food, lots to choose from. Cakes are really good too. Staff are friendly and helpful. Highly recommended!

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Mollfoll . 2019-06-06

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We've visited Pillaton Team Room on several occasions and been quite happy with the food quality, surroundings and service but standards seem to have slipped in the past few months. My wife had lasagne and I had fish and chips from the main menu but both were quite disappointing and poor value for money as the lasagne comprised two layers of pasta with a little tomato and minced meat topped with grilled cheese and my fish was a beige catering frozen portion like one might buy from Booker. At £12.95 and £11.95 respectively we thought these meals were not particularly good value for money. On previous visits there was a team of young ladies out front running the show who seemed on the ball but they weren't there for our visit so perhaps there's been a change of staff.

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davidfW7002DB . 2019-06-05

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What a beautiful little tearoom. Had lunch and coffee here. The home cooked food is lovely. The staff are very friendly and always had a smile on their face even when I couldn't decide what to have. It was very busy which was nice to see. And the food didnt take long at all. Lovely stroll round the garden centre after. Nice couple of hours out the house.

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Hydcl . 2019-06-05

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Called into pillaton tea room when passing through for a breakfast , staff were very welcoming and i ordered pillaton special breakfast . The breakfast was freshly made and was delicious excellent value for money will be definitley returning here i highly reccomend well done everyone

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Leecockayne . 2019-06-05

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Come here quite often and it never disappoints. I usually have afternoon tea but today I had a bacon, brie and cranberry panini. It was delicious and full to the brim with filling. In some places where I've had the same I usually end up with one rasher of uncooked bacon and one slice of brie. It came with a small portion of salad and I really enjoyed it. The atmosphere is great, especially this time of the year when the flowers in the garden centre are blooming. Would definitely recommend and the price is very reasonable.

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Angela C . 2019-05-21

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We were a group of 10 that had booked afternoon tea elsewhere but got let down at the last minute- glad they did now! Pillaton managed to fit us in and it was lovely. Plenty of choice on the menu to suit all tastes. We had the afternoon tea as already planned but lots to choose from. . Excellent value for money, the food was delicious and we all enjoyed the glass of prosecco included in the cost. The staff were lovely and friendly and nothing was too much trouble. Would definitely recommend.

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. 2019-05-11

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Excellent service; relaxed Friehdky Atmosphere and the food was scrumptious....most definitely be returning can't wait 😁😁😁😁

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Ann-Marie J . 2019-05-11

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My family has lots of allergies, not only is the service and food here amazing they have bent over backwards to give lots of options for me and my family when we went for afternoon tea. I would highly recommend this lovely tea room to all my family and friends.

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Karen B . 2019-05-11

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Always lovely homemade food and great service every time we visit. The team can’t do enough for you. It’s great to browse the lovely garden center afterwards and always knowledgeable advice given. Look forward to visiting again 😀

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Sophiekol1 . 2019-05-11

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My wife and I, plus friends, use the tea rooms on a regular basis and always have a great experience: lovely staff, good food, great value and a wonderful nursery attached. Thoroughly recommended.

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. 2019-05-10

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Nice place, staff pleasant but very shocked at being charged £8 for 2 eggs and a portion of frozen chips. If I remember correctly a portion of chips on the menu was £2.75, which meant I was charged £5.50 for the eggs. Disappointing.

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. 2019-05-08

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we visited the garden centre and went into the tea room for a drink and a bite to eat oooo what a find this place is excellent, staff are always nice and friendly the food is just so good we had a bacon and cheese toastie plenty of filling with a side salad. very clean place with plenty of parking well worth a visit .....

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. 2019-04-27

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Visited on a lovely sunny morning for the first time after reading the good reviews on here. Must say I was not disappointed, we decided to treat ourselves to a Pillaton special breakfast and it was seriously good. Amazing bacon. Would definitely return and recommend.

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. 2019-04-19

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I first came across this place, which is on the Penkridge to Cannock road, a few years ago when it was a small family enterprise with home-made cakes and a tiny kitchen. Well, they must be doing something right as today it was busy, and a capable and large staff was dealing with a range of demands from drinks only, to set-piece afternoon tea, to substantial lunches.

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. 2019-04-09

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A family member lives nearby and loves to visit here whenever possible. She had a special birthday last weekend - 90 years old and we booked a cream-tea for 8 of us. They reserved a table for us, allowed us to decorate it, and then provided a spread fit for a king. Limitless tea and coffee, sandwiches, mini sausage rolls, scotch eggs cut to bite-size, scones, cream, jam, cakes, and more. All presents very nicely by lovely staff who also made a fuss of the birthday girl, but not too much.

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. 2019-03-29

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Just popped in as we were passing. Quick cuppa and cake for me and a milkshake for my son. Lovely service and lemon cake to die for!!!

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. 2019-02-26

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Visited Pillaton Tea room again this morning to meet friends for breakfast & coffee. Absolutely fantastic, never fails to disappoint !. Wonderful freshly cooked breakfast served hot with toast. Wonderful place to eat always very relaxed atmosphere and extremely polite and friendly staff. Highly recommend a visit

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. 2019-02-07

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We've just enjoyed a fabulous afternoon tea. The food was delicious and the service was brilliant. All the staff were very warm and friendly.

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. 2019-02-02

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Absolutely delicious food. The Tea Rooms and the Staff were warm and friendly and service was impeccable. Highly recommend a visit.

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. 2019-02-02

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I have visited the tea room several times whether this be for a fabulous event or afternoon tea and have always had a fantastic time.

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. 2019-01-29

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I go here quite often with friends. Staff are friendly and helpful and food is delicious. Highly recommended!

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. 2019-01-28

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Come hear most weekend for a full English breakfast and come in the week with a friend for some tea and cake and always find the staff very nice and helpful and service with a smile would highly recommend

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. 2019-01-28

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Have been going here for several years, but not any longer. We arrived and walked into cafe at 3pm exactly hoping to get a drink and a sandwich, but were told that they stopped serving food at 3pm. However, we could have cake???

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. 2019-01-21

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Went to buy a voucher for afternoon tea as a Christmas present for my parents. Stayed for a drink and breakfast and chat with my friend and son. Lovely atmosphere and warm by the burner. Fried egg on toast was very tasty, with chunky piece of toast as a lovely surprise to just shop bought sliced. Staff were pleasant and polite. Thank you. I look forward to returning and might treat myself to an afternoon tea.

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Newhorizons19 . 2018-12-21

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Had a lovely time in the tea rooms with an evening of good food and evening a bit of singing and dancing from some carol singers. The staff were pleasant and attentive could not say a bad word about anything and would highly reccommend their tea room in general or one their held events. Made us all feel very chrismassy. Kelly and family

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KellyB3353 . 2018-12-15

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Had a lovely walk from Penkridge to Pillaton tea rooms, lovely walk round the beautiful Christmas decorations and topped of with a visit to the tea rooms for a hot drink and home cooked food

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Carly W . 2018-12-09

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We had an lovely time having our afternoon tea baby shower for 18 people. Yummy sandwiches, cakes and lots of tea and coffee. 100% recommend Pillaton to everyone.

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SadieM25 . 2018-12-08

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This was my first visit to the tea rooms and I was really impressed. We came for afternoon tea but others were having lunch/ snacks all of which looked and smelled delicious.

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Only_the_two_of_us . 2018-11-30

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Best breakfast for miles all freshly cooked bacon amazing served piping hot by lovely friendly staff. Highly recommend you pay a visit .

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kjnels42 . 2018-11-29

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We visited pilliaton tea room last month on Saturday morning. I have to say it was the best breakfast I have ever had, bacon is unreal, proper bread, eggs cooked to perfection an overall 10/10 in fact we visited twice in one week just for breakfast! Friendly staff, very clean I couldn’t fault it!

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lucie n . 2018-11-29

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Yesterday, 27.10.18, we were late, hungry and desperate for food! We saw signposts to Pillaton - and had a marvellous meal in warm, cosy and bright atmosphere. Although after 2pm we had delicious hot meals with fresh vegetables. our only regret was that we did ot have room for desserts/cakes! The staff were so friendly - we look to returning soon!

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Rick N . 2018-10-28

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4th visit now - it’s the most amazing breakfast. They certainly don’t skimp on the servings. That bacon is fantastic. I’m not a fan of pig pudding but my wife and mother assure me it wonderful. I swap it for another sausage. I believe the food is sauced locally as well.

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Hartley S . 2018-10-07

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